Marsh ClearSight LLC is a business unit of Marsh LLC, the global leader in insurance broking and risk management.

Transcription

1 Riskonnect is pleased to announce our pending acquisition of Marsh ClearSight. As a leader in Integrated Risk Management, we pledge our continued commitment to enabling our customers success. There are a number of customer benefits expected from this acquisition: The resources to create deeper customer relationships through expanded industry expertise Each organization brings unique leadership positions in a variety of industries. When combined, customers will have access to a leading network of industry expertise to better serve their needs, share best practices, and partner together to make their jobs easier, faster, and more effective. The capability to deliver world-class service with a global colleague service network Our combined footprint will create a scalable network of service professionals around the world for a more reliable, responsive, and consistent global customer experience. The technology to provide deeper value through integrated risk management Together we will have a comprehensive, integrated risk management solution suite unmatched by any other vendor. Nowhere else will customers be able access the breadth and depth of risk capabilities that this new organization will bring. The combined company of over 500 employees serving more than 900 customers across the world will have the scale, technology, and experience to lead transformation of how customers manage risk through Integrated Risk Management. Frequently Asked Questions 1. Who is Marsh ClearSight? Marsh ClearSight is the global leader in risk, safety, and claims software and services. Their proprietary platform simplifies the job of managing risk by seamlessly integrating people, systems, and data for a clear view of the entire risk lifecycle. With unrivaled industry and technical knowledge, their professionals deliver intelligent solutions that maximize the technology investment, improve operational excellence, and reduce the total cost of risk for some of the world s most sophisticated organizations. Marsh ClearSight LLC is a business unit of Marsh LLC, the global leader in insurance broking and risk management. 2.a What is the rationale for the acquisition? Risk professionals are under more pressure than ever to manage evolving risk, anticipate what s around

2 the corner, and analyze the big-picture impact all in less time with fewer resources. They want deeper insights from their data to take quick action, drive organizational change, and ultimately reduce risk and identify opportunities. To do that, they need to apply an integrated risk management approach to understand not just why something happened, but what is likely to happen next. That is why we are excited to announce the acquisition of Marsh ClearSight by Riskonnect, the leading provider of integrated risk management solutions. Combined, this new organization will provide customers a single provider for all their risk management needs. It will deliver increased customer value through expanded industry expertise, a global service network, and an expansive integrated risk management solution. Partnering with Riskonnect was a clear next step in Marsh ClearSight s evolution as both organizations plan for the future. Riskonnect s established and leading capabilities across the full risk management spectrum complement Marsh ClearSight s deep industry expertise, long standing history, and global scale. Together, we share a common vision on delivering the next wave of innovative solutions to best serve customers needs for years to come. We believe this new organization will: Create deeper customer relationships through expanded industry expertise Each organization brings unique leadership positions in a variety of industries. When combined, customers will have access to a leading network of industry expertise to better serve their needs, share best practices, and partner with them to make their jobs easier, faster, and more effective. Deliver world-class service with a global colleague service network Our combined footprint will create a scalable network of service professionals around the world for a more reliable, responsive, and consistent global customer experience. Provide deeper value through integrated risk management Together, we will have a comprehensive, integrated risk management solution suite unmatched by any other vendor. Nowhere else will customers be able to get an organization with the breadth and depth of risk capabilities that this new organization will bring. 2 b. Why did Riskonnect want to acquire Marsh ClearSight? Riskonnect aggressively seeks to provide customers the most complete understanding of their risk environment. That is why combining forces with Marsh ClearSight provides customers a new level of risk integration and global capabilities they haven t seen before. This strategic acquisition accelerates Riskonnect s growth strategy by expanding its global presence, serving more industries, acquiring key talent, and strengthening its integrated risk management solution suite. We believe this acquisition is mutually beneficial for both organizations and are excited share our plans

3 for the combined solution and organization in the near future. 3. When will the deal close? The transaction is expected to close on or about September 30th, What products and services does Marsh ClearSight offer? Marsh ClearSight is a feature-rich RMIS solution which gives customers unprecedented insight into their risks, their relationships, and the cumulative impact on the organization so they can make better decisions faster. The Marsh ClearSight platform is modular so organizations can choose the solutions that fit their needs today and easily add more as their priorities grow and change. These solutions include: Certificates of Insurance Claims Administration Claims Management Cost Allocation Marsh ClearSight also delivers more than powerful RMIS technology. With deep industry and technical knowledge, their talented professionals deliver world-class service solutions that maximize customer value. These services include: Exposure Management Incident Management Insurance Management Regulatory Compliance Data Transformation Consulting 5. Do Riskonnect and Marsh ClearSight products and services complement each other? Yes, the product sets are complementary. Marsh ClearSight s robust claims administration capabilities, combined with Riskonnect s RMIS and GRC solutions, create an extremely robust and competitive integrated risk management offering. While some product overlap does exist, the integration plan and roadmap details will be shared as they become available. In the end, customers can be confident they will receive the best from both organizations. They will have an opportunity to learn more about Riskonnect s offering and can expect continued investment in Marsh ClearSight solutions. 6. What will happen to the current Riskonnect products? Will Riskonnect continue to invest in Riskonnect products? Marsh ClearSight products will be integrated into the Riskonnect platform to deliver the capability of end-to-end risk visibility and control. Riskonnect will continue to invest in Riskonnect products that are aligned with customer needs. Plans related to the technology include the following highlights: An integrated portal & community model for global customer access to the combined technologies of Riskonnect and Marsh ClearSight Integration across RMIS, GRC and Analytics solutions to provide customers the strongest possible combined solution

4 Riskonnect ClearSight will be a key component of Riskonnect s claims administration capabilities Provide upgrades to both Marsh ClearSight and Riskonnect customers to combined solution capabilities Integrate analytics and data management offerings for best-in-class insights and data governance The currently planned Riskonnect releases will proceed, un-interrupted 7. How is the proposed transaction expected to benefit Riskonnect customers? Riskonnect customers will have access to industry-specific risk experts and practitioners worldwide, benefit from expanded global support and have an opportunity to leverage extended functionality related to improved support for self-insured captives, TPA s, brokers, and pools. In addition, there will be access to industry-pioneering RMIS technology and innovative data management and analytical benchmarking assets. Our healthcare customers will see the strongest combined healthcare offering related to RMIS, patient safety, and physician underwriting. 8. How will the transaction impact customers and partners? What differences will they see? Customers and partners should not feel any impact. They should expect the same level of service they have been receiving. Customers and partners should continue to use the same contacts for sales and support. As integration plans progress, frequent updates will be made available to ensure Riskonnect customers and partners are well informed of all changes and transitions. 9. When will we meet the staff of Marsh ClearSight? Your account manager will provide you with ample opportunities to meet and exchange with new colleagues from Marsh ClearSight as it is relevant and related to your products and services. 10. Who should I contact if I have questions? Please contact your current account management contact should you have questions. 11. What will the combined company be named and where will it be headquartered? Marsh ClearSight will be fully integrated under the Riskonnect brand. The combined company headquarters will be Atlanta, Georgia, and the company will continue to have large operational footprints in Chicago, London, Amarillo and Sydney along with several smaller satellite locations. 12. When will there be more information and training on new products, services, and operational changes? As integration progresses, we will communicate more information to you as quickly as possible. The integration timeline will include customer discussions as it is appropriately related to products, services, delivery, and support as examples. 13. Who will be the CEO of the combined companies? Riskonnect CEO Jim Wetekamp will lead the combined company. 14. Who will be on the management team?

5 Leaders from both Riskonnect and Marsh ClearSight will extend the integration plan over the coming weeks with the intention of successfully implementing the plan upon close of the transaction. We will employ a balanced approach to fill the new roles that will develop across the combined organization. 15. What are some key milestones and the timeline associated with this acquisition? The transaction has the following high-level milestones: The final closing of the transaction is expected to be on or about September 30th. A full transition services approach has been agreed between Marsh and Riskonnect to allow for minimal disruptions in continuity for employees and customers. This transition approach includes support in areas such as systems, facilities, and knowledge support over a six to twelve-month period, depending upon the function. 16. What is the combined Riskonnect and Marsh ClearSight product roadmap? Riskonnect plans to continue to enhance and support the Riskonnect and Marsh ClearSight products. In parallel, the combined development teams will be working on appropriate integrations and development to allow customers of either platform to utilize an integrated solution to take advantage of all of the benefits of Integrated Risk Management. Plans include: Ensure integration of Riskonnect and Marsh ClearSight products Develop a unified analytics and data management infrastructure to provide leading analytic insights Integrate all users across platforms into a common user interface and community portal Position Marsh ClearSight as the centerpiece of consolidated data management and analytics Provide upgrades to Riskonnect and Marsh ClearSight customers which will incorporate both Riskonnect and Marsh ClearSight features and functionality 17. Will Riskonnect s product releases continue as planned? Yes. The Riskonnect product lines will continue to be supported and receive ongoing investments. 18. Should customers continue with their current implementation projects? Yes. Current customers should continue with their implementations. Riskonnect is committed to the Marsh ClearSight and Riskonnect product lines through new products, releases, and integration to enable customers to derive more value from their initial investments. 19. Will the same people who support Riskonnect products today continue to deliver support? Yes. Riskonnect is dedicated to maintaining and increasing the value of innovation, support, and service that customers have come to expect from Riskonnect and Marsh ClearSight. Riskonnect is dedicating significant resources to ensure that customers experience minimal disruption during the integration and

6 transition process. Customers should continue to use the same support channels they have been using in the past. 20. Are Riskonnect solutions still available for purchase? Yes. Customers should continue to count upon existing and new Riskonnect solutions.