Supplier management datasheet

Transcription

1 Supplier management datasheet An automated process for assessing and reviewing your supply chain Typography Learn how to continuously improve the quality of your products and services by using only suppliers you approve Qualsys s software and solutions help you plan, manage and improve processes for making your business fitter, faster and stronger. We re familiar with many standards and regulations, including:. 9001, 14001, 27001, 31000, 13485,

2 An effective management system takes more than a single software solution or achieving a certificate for the wall. It takes time, energy, commitment and investment. Qualsys s software and solutions give businesses the tools and knowledge they need to effectively plan, monitor and improve performance. We ve worked with worldwide brands such as Sodexo, BT and Diageo, as well as hundreds of SMEs, to help them make good practice natural and invisible. Founded in 1995, Qualsys Ltd is now one of the largest privately-owned governance, risk and compliance software providers in the UK. Our software solutions are used every day in more than 100 countries across the globe, helping all kinds of businesses meet a wide range of standards and regulations. Get in touch Michael Ord New Business and Marketing Director +44 (0) michael.ord@qualsys.co.uk Brands we work with

3 Contents 1. The compliance challenge Page 4 How an effective supply chain helps you thrive 2. Our supplier management module Page 6 An introduction to our solution 3. How good supplier management helps your business Page 8 Best-practice implementation 4. Module features Page 10 Configuring the software to meet your needs 5. Technical information Page 16 Details on APIs, hosting and integrations 6. Contact us Page 18 Schedule a discovery call 3

4 Being a global tier 1 supplier in the automotive industry, you have to comply with a lot of regulations and standards. We are now so big, with so many sites and our quality management systems were all separate. Our governance, risk and compliance management solution brings this all together. Valere Vastmans, European Lead Auditor at Yazaki Manager Watch video 1.

5 1. The compliance challenge How an effective supply chain helps you thrive Organisations depend on reliable supply chains to do business more efficiently, compete in the global market and thrive in today s networked economy. Kate Armitage Product Quality Assurance Manager at Qualsys As regulation intensifies and customers grow more savvy, the pressure is on business managers to maximise profit while assessing, tracking and managing the key elements of their supply chain. Many organisations experience recurring problems due to the lack of transparency in their relationships with suppliers. It s impossible to make effective decisions without seeing clear evidence of a supplier s performance. Some well-known businesses have suffered spectacular damage to their finances and reputation thanks to failures in their supply chain. Why would you continue to source from the same supplier, via the same network, if that supplier is underperforming and harming your profits and reputation as a result? Taking control of your supply chain starts with understanding who your suppliers are, how you use them, and the level of risk they pose to your organisation. Our supplier management software helps you do all that, and much more. 5

6 I wanted to implement a system for continuous quality improvement. I wanted to automate our documentation, training management and have automatic workflows when there is an issue. Lee Clack, Quality Systems Manager, W. E. Rawson Ltd. Watch video 2.

7 2. Our supplier management module An introduction to our solution Supplier management is undergoing a major transformation. The days of simply managing spend and negotiating the best deal are long gone: it s no longer sufficient or easy to use such outdated practices. With our supplier management module, you can confidently navigate your entire supply chain and make smarter buying decisions at every stage of your operations. I know all the data I need on my suppliers is there, it s right and it tells me how they re performing. I can then use that data to improve our relationships. Nigel Mangnall, Quality Manager at Carillion With its consistent set of best-practice processes, the system continuously improves the efficiency of your supply chain and the quality of your goods and services by providing tracking that s visible across your entire business. Partnering with us We know supplier management doesn t happen overnight it takes time, energy and investment. At Qualsys, we re fully committed to helping you implement an efficient and effective supplier management system, and we offer a best-practice configuration to ensure your success. 7

8 Our GRC software reduces the cost of compliance with our international regulations. We have improved processes, more control and better visibility. Rob Gibson, Quality Systems Manager at Sodexo Watch video 3.

9 3. How good supplier management helps your business Best-practice implementation Our supplier management module is a powerful, flexible and highly configurable solution that s trusted by global organisations across a range of regulated industries. The module provides the following benefits: Find information on suppliers quickly and easily by creating your own classifications and viewing your entire list of suppliers by category. Define your control framework and measure suppliers against it to ensure they re performing to your quality standards. Resolve issues quickly, with closed-loop processes for recording findings and implementing action plans. Use workflows for better communication across departments and functional areas. Analyse issues in real time, improving your decisionmaking and performance. Supplier review paths ensure new suppliers complete all necessary assessments and provide all the documents you need. Improve third-party relationships by giving third parties access to your records, encouraging autonomy and reducing the burden on your own teams. 9

10 With our supplier audit management system, I now receive an audit report instantly. The data is clear, correct and concise. Our auditing software copes with the whole audit and I was really suprised about that. Nigel Mangnall, Head of Quality at Compliance Carillion Direct Sourcing Read more 4.

11 4.1 Module features for general users Demonstrating your compliance at every stage Supplier types Organise your database of suppliers so your information is always available when you need it. Group suppliers by type, and link each type to one or more organisational areas. Indicate what standards, laws, regulations etc. apply to each supplier type, and how and when they re assessed and reviewed. Identify those staff who are qualified to create, assess, manage and review records for those supplier types. Assessment Suppliers are presumed to have been assessed in some way before they were approved. How they re assessed is guided by both the supplier type and the product type (see below). Evidence of this assessment is the first step towards being able to comply with ISO s particular demands to protect the supply chain. If you already have a supplier register, you can upload those existing details without passing through the initial assessment process. Support your supplier records by linking evidence such as service level agreements, certificates, correspondence, and periodic reviews to show suppliers are still on your approved list. You can also upload scanned images, electronic documents and reports, and photographs. 11

12 Products and product types There will be some variation in how rigorously your suppliers products are handled, checked and stored, and in the standards which apply to them. The system gives you the functionality to organise your products and product types in the same way as your suppliers. Trigger reviews by product or product type, and Approve, Forbid or otherwise classify them using your own criteria. Record data on a product s cost and quality, along with recommendations for procuring from specific suppliers. Organise product types in a hierarchy and define which standards apply at each level. The larger your product register, the more important this feature will become. If you already have a product register, you can upload those existing 12

13 details without going through the initial assessment process. As with supplier records, you can attach any necessary information, such as pictures, instruction manuals, guides, standards, safety advice and so on. Products and supplier links The extent of a supplier s approval may be related to the range of product types for which approval is given. Within that broad scope, you can also specify which individual products must not be procured from that supplier. This is useful if a supplier is set up to guarantee most of the products of a product type, but does not meet some other requirements (e.g. storage, security, skill etc.). Rating suppliers performance Define criteria you can use to rate your suppliers and identify your strongest and weakest performers. 13

14 4.2 Module features for administrators Issue management in a central system Recording suppliers Create supplier categories you can use to better identify suppliers in your database. Reviews You ll be prompted to frequently review your suppliers to make sure that the product or service they provide meets your specifications and comply with all internal and external requirements. Suppliers won t be approved until they ve been reviewed, and may lose their approval when reviewed at a later date. Each new supplier is assigned a category that drives an assessment process appropriate to the product or service they provide. The reviews use your pre-defined criteria to ensure that suppliers are treated fairly and equally. 14

15 If a review finds fault with a supplier, you can initiate tasks to resolve those issues using your pre-defined workflows. You will be able to review the supplier further when those tasks have been completed. Access and security As an administrator, you have an overview of the status of all suppliers and are alerted to any problems in resolving them. The module s security features allow you to present individually tailored supplier records. You may want some records to be visible to all users, others only to individuals or groups with appropriate permission. You can assign responsibility for managing records to other individuals or groups by giving them administrative privileges. Equally, you can restrict access. Users will only be able to update or edit records that you give them permission to. Those users, in turn, can assign responsibility for elements of their records to other individuals or groups. Audit trails The system automatically generates complete histories of all supplier records. You have access to this audit trail, which provides a clear view of changes made over the entire life of a record or a set period. You can also see how a given record looked at a particular point in time. 15

16 We have a central system for all our ISO policies, procedures, records and training materials. It is accessible by all staff within the firm. Greig Robertson, Project Manager Aberdein Considine Watch video 5.

17 5. Technical information about our GRC software Details on integrations, APIs and hosting Branding and customised phrasing Add logos, colours and style sheets to ensure your management system emulates the look and feel of your website, extranet or intranet. Tailor phrases and labels to match your organisation s taxonomy. tral system for all our ISO policies, Hosting We offer our software on a SaaS basis with your users accessing your system via a secure https website. Or, we can install the software on your network and integrate with your intranet, extranet or company portal as needed. You choose the option that best suits your business s IT strategy. Accessibility Access the software via your laptop or PC using any commonly-used web browser, or via smartphone or tablet. 17

18 Ready to speak to an expert? Schedule a discovery call During the call, we listen to your questions, find out what you re looking for and tell you whether our solution can meet your needs. We can also give you an overview of our pricing. The call usually lasts 15 minutes. If we re a good fit for you, we ll arrange the next steps. Click here to arrange a discovery call