RETAIL M2M AND IOT APPLICATIONS

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1 RETAIL M2M AND IOT APPLICATIONS INDEX Index Table of Contents Table of Contents... i List of Figures... viii Executive summary POS terminals and ATMs The card payments industry Payment infrastructure Overview of the POS terminal market POS terminal form factors Overview of the ATM market ATM form factors Evolution of electronic payments EMV migration Adoption of wireless M2M communication Rollout of NFC-ready terminals POS terminal vendors BBPOS Brookfield Equinox CCV CyberNet ID Tech Ingenico Newland Payment Technology PAX Technology REA Card Spire Payments SZZT Electronics VeriFone Worldline STRATEGIC M2M RESEARCH SERIES i

2 INDEX RETAIL M2M AND IOT APPLICATIONS 1.5 ATM manufacturers and connectivity solution providers Contour Networks Diebold Nixdorf Digi International DPL Group NCR OptConnect Triton Vending machines Overview of the vending machine industry Vending industry players Vending technology providers Vending machine manufacturers Product suppliers Vending operators Payment systems Coin mechanisms and bill validators Cashless payments Mobile phone payments and NFC Vending telemetry and software Remote monitoring of vending machines Vending management systems Connected vending machines Europe North America Rest of World Vending telemetry and cashless payment solution providers BiTX (Your Voice) Cantaloupe Systems Connected Molecules Deutsche Telekom Distrilog ii STRATEGIC RESEARCH SERIES M2M RESEARCH SERIES

3 RETAIL M2M AND IOT APPLICATIONS INDEX Ingenico Group Materna Mecsel Nayax On Track Innovations Prosa Smarcom Televend (INTIS) USA Technologies Vendon Vendwatch Telematics Vianet Group Vending machine manufacturers Automated Merchandising Systems Azkoyen Group Bianchi Vending Group Crane Deutsche Wurlitzer FAS International Fastcorp Vending Fuji Electric Jofemar N&W Global Vending Rheavendors Group Royal Vendors (Coinco) SandenVendo Seaga Sielaff Westomatic Wittern Group Vending operators Aramark STRATEGIC M2M RESEARCH SERIES iii

4 INDEX RETAIL M2M AND IOT APPLICATIONS Canteen Coca-Cola Amatil Pelican Rouge Group Selecta Sodexo Parking meters The parking industry Parking industry players Single-space and multi-space meters in Europe and North America Pay-by-phone parking Connected parking meters Mobile data communication solutions for parking meters Connected multi-space parking meters Connected single-space parking meters Parking solution vendor profiles Cale Group Came Parkare Group CivicSmart Hectronic IEM IPS Group MacKay Meters METRIC Parkeon POM T2 Systems Private parking operators Public transport ticketing Modal split of passenger transport Bus and rail fleets Fare collection systems Fare payment iv STRATEGIC RESEARCH SERIES M2M RESEARCH SERIES

5 RETAIL M2M AND IOT APPLICATIONS INDEX Fare collection devices Installed base Mobile data communication solutions Fare collection system vendors Bytemark Cubic Transportation Systems FARA Indra INIT IVU Masabi METRIC Scheidt & Bachmann Thales Vix Technology Xerox Digital signage Overview of the digital signage industry The digital signage value chain Display screen vendors Media player vendors Content management system providers Installers, system integrators and network operators Application areas Retail Office and enterprise Healthcare Transportation Education Foodservice Outdoor signage Evolution of the digital signage industry STRATEGIC M2M RESEARCH SERIES v

6 INDEX RETAIL M2M AND IOT APPLICATIONS From non-connected to connected digital signs Media player form factors Display technologies Media player vendors Advantech AOPEN Arrow Electronics BrightSign Hewlett-Packard IAdea ibase Rikomagic Shuttle Display screen vendors DynaScan Elo Touch Solutions Leyard and Planar LG Electronics NEC Display Solutions Panasonic Samsung Electronics Sharp Content management system providers BroadSign Cineplex Digital Media Four Winds Interactive Grassfish Industry Weapon Rise Vision RMG Scala (STRATACACHE) Signagelive vi STRATEGIC RESEARCH SERIES M2M RESEARCH SERIES

7 RETAIL M2M AND IOT APPLICATIONS INDEX STRATACACHE Wondersign Forecasts and conclusions Wireless M2M in the retail industry Cellular M2M device shipments Cellular M2M network connections Market trends and drivers Uptake of wireless M2M in POS terminals is steady while NFC surges ATMs in offsite locations benefit from cellular connectivity Vending operators benefit from cashless payments and telemetry The parking meter industry leads in the adoption of wireless M2M Public transport ticketing will move to systems with real-time authorization Digital signage is becoming an important platform for digital marketing Market forecasts POS terminals ATMs Vending machines Parking meters Public transport ticketing Digital Signage Glossary STRATEGIC M2M RESEARCH SERIES vii

8 INDEX RETAIL M2M AND IOT APPLICATIONS Index List of Figures Figure 1.1: Installed base of POS terminals and ATMs (World )... 4 Figure 1.2: POS terminal density by country (World 2015)... 5 Figure 1.3: Stationary and mobile POS terminals... 6 Figure 1.4: mpos devices... 7 Figure 1.5: ATM density by country (World 2015)... 8 Figure 1.6: Free-standing and through-the-wall ATMs... 9 Figure 1.7: EMV implementation status (World 2015) Figure 1.8: POS terminals with cellular connectivity by region (World 2015) Figure 1.9: NFC-ready POS terminals by region (World 2015) Figure 1.10: POS terminal shipments by manufacturer (World 2015) Figure 1.11: PAX Technology POS terminals Figure 2.1: Vending machine density by region (World 2015) Figure 2.2: Examples of vending machines Figure 2.3: Installed base of vending machines by country (EU ) Figure 2.4: Examples of product suppliers and brands Figure 2.5: Examples of coin mechanisms and bill validators Figure 2.6: Examples of cashless payment devices for open and closed systems Figure 2.7: eport G9 from USA Technologies supporting NFC-based mobile payments Figure 2.8: Installed base of connected vending machines by vendor (World 2015) Figure 2.9: Connected vending machine vendor market shares (Europe 2015) Figure 2.10: Connected vending machine vendor market shares (North America 2015) Figure 2.11: The MyWallet Kiosk payment terminal Figure 2.12: Nayax s AMIT 3.0 telemetry device Figure 2.13: Vendon s vbox 2 vending telemetry device Figure 2.14: Product portfolios of vending machine manufacturers (2016) Figure 3.1: Examples of connected single-space and multi-space meters Figure 3.2: Share of connected multi-space parking meters by vendor (World 2016) Figure 3.3: Share of connected single-space parking meters by vendor (World 2016) viii STRATEGIC RESEARCH SERIES M2M RESEARCH SERIES

9 RETAIL M2M AND IOT APPLICATIONS INDEX Figure 3.4: Parking meter offerings by vendor Figure 3.5: Selected European and North American parking operators Figure 4.1: Modal split of passenger transport on land (EU and NA 2014) Figure 4.2: Bus and rail fleets in public transport (EU and NA 2014) Figure 4.3: Evolution of fare payments Figure 4.4: Fare collection device segments Figure 4.5: Installed base of contactless fare collection devices (EU and NA 2016) Figure 4.6: METRIC fare collection devices Figure 4.7: Scheidt & Bachmann fare collection devices Figure 5.1: Digital signage value chain Figure 5.2: Examples of display form factors Figure 5.3: Examples of DOOH network operators Figure 5.4: Examples of digital signs in retail stores Figure 5.5: Examples of digital signs in an office building Figure 5.6: An example of a digital sign in healthcare Figure 5.7: Information displays for transportation Figure 5.8: Interactive whiteboard in a classroom Figure 5.9: Digital menu boards Figure 5.10: Infotainment program for coffee & bagel shop customers Figure 5.11: Digital billboard Figure 5.12: Local and remote management of digital signage networks Figure 5.13: Media player form factors Figure 5.14: Chromebox Commercial and Chromebase Commercial by AOPEN Figure 5.15: BrightSign s lines of digital signage media players Figure 5.16: Rikomagic s MK22 Plus, MK902II, MK36S and V Figure 6.1: Cellular M2M connections in the retail industry (World 2016) Figure 6.2: Cellular M2M retail device shipments by region (World ) Figure 6.3: Cellular M2M retail device connections by region (World ) Figure 6.4: Deployment of NFC and cellular technologies (World ) Figure 6.5: Cellular POS terminal shipments by region (World ) Figure 6.6: Cellular POS terminal installed base by region (World ) Figure 6.7: NFC POS terminal shipments by region (World ) STRATEGIC M2M RESEARCH SERIES ix

10 INDEX RETAIL M2M AND IOT APPLICATIONS Figure 6.8: NFC POS terminal installed base by region (World ) Figure 6.9: mpos terminal shipments by region (World ) Figure 6.10: mpos terminal installed base by region (World ) Figure 6.11: Installed base of wirelessly connected ATMs (EU and NA ) Figure 6.12: Installed base of connected vending machines (World ) Figure 6.13: Connected vending machine market forecast (North America ) Figure 6.14: Connected vending machine market forecast (Europe ) Figure 6.15: Connected vending machine market forecast (Rest of World ) Figure 6.16: Multi-space parking meter market forecast (World ) Figure 6.17: Single-space parking meter market forecast (World ) Figure 6.18: Installed base of contactless fare collection devices (EU and NA ) Figure 6.19: Digital signage display market forecast (World ) Figure 6.20: Digital signage connectivity technologies (World ) x STRATEGIC RESEARCH SERIES M2M RESEARCH SERIES