Oakland County Department of Information Technology Project Scope and Approach

Transcription

1 Oakland County Department of Information Technology Project Scope and Approach Project Name: OCSO Jail Visit Bridge Repl Project ID: D46431JV Leadership Group: CLEMIS Department: IT Division: CLEMIS Project Sponsor: Jeffrey Werner Date Requested: 4/18/216 PM Customer No. 431 Request Type: Planned System Maintenance or Upgrade IT Team Name: Bio and Corrections IT Team No: 4 Project Manager/Leader: Deb Nolen Account Number: 635 Account Description: CLEMIS Fund Customer Name: OCSO Grant Funded? No Mandate? No Mandate Source: Project Goal To upgrade the current obsolete Jail Visitation Bridge so that the Jail Visitation system can continue to operate smoothly and at full capacity. Business Objective The current Jail Visitation Bridge is well beyond end-of-life and is no longer supported by the vendor. As ports on the bridge begin to fail capacity will begin to degrade. Once the primary unit is no longer effective the backup bridge could be used but there will no longer be a backup and it too will begin to fail and degrade over time. It is essential that the bridge hardware be replaced soon. The current vendor offers new equipment with the necessary capacity to effectively operate the OCSO Jail Visitation system but initial costs estimates for the for the replacement hardware and installation/configuration services is in the neighborhood of $1,,. The purpose of this program is to identify the best and most cost effective way to upgrade the OCSO Jail Visitation Bridge and then to create the necessary plans to obtain, install and configure the upgraded product. Among the options that will be considered are using the existing vendor s current product, finding another vendor and possibly using the existing vendor for the Inmate Telephone System to provide video bridging functions as an additional service offering. Major Deliverables Evaluation of options Recommendation for the solution Plans necessary to implement the solution Form Rev. 11/5/215 Page 1 Project Rev. 6/17/216

2 Oakland County Department of Information Technology Project Scope and Approach Project Name: OCSO Jail Visit Bridge Repl Project ID: D46431JV Approach CLEMIS will evaluate available hardware offerings costs as well as the services offered by the existing Inmate Telephone System vendor. CLEMIS will make a recommendation to the OCSO on which approach/application will provide the best solution for the Jail. One or more plans will be developed as necessary to acquire, install and implement the approved solution. Research & Analysis Gartner Research Recommendation Research Conducted Nothing Found NACo Application Store Research Conducted Nothing Found Benefits See Return on Investment (ROI) Analysis Document Impact Number of Users 6+ Divisions CLEMIS Leadership Groups CLEMIS Risk Business Environment Medium - Project will require some changes to existing business processes. Technical Environment Low - Proven and previously implemented technologies. Form Rev. 11/5/215 Page 2 Project Rev. 6/17/216

3 Oakland County Department of Information Technology Project Scope and Approach Project Name: OCSO Jail Visit Bridge Repl Project ID: D46431JV Assumptions Staffing IT Staffing: resources will be available for the hours indicated per the attached project plan. Other Staffing: additional staffing will be available as follows: Role: Name Hours per Day Project Sponsor: Jeffrey Werner As-needed Facilities TBD Technical TBD Funding TBD Other TBD Priority Constraints TBD Exclusions TBD Form Rev. 11/5/215 Page 3 Project Rev. 6/17/216

4 Oakland County Department of Information Technology Project Scope and Approach Project Name: OCSO Jail Visit Bridge Repl Project ID: D46431JV PROJECT PHASE AUTHORIZATION Phase(s): Total Estimated Application Services Hours: Cost: Total Estimated Technical Systems Hours: 16 Cost: $14,628 Total Estimated CLEMIS Hours: 476 Cost: $65,688 Total Estimated Internal Services Hours: Cost: IT Application Services Division Manager Approval: IT Technical Systems Division Manager Approval: IT CLEMIS Division Manager Approval: IT Internal Services Division Manager Approval: Date: Date: Date: Date: IT Management Approval: Approved: Yes No Date: Reason: Project Sponsor Approval: Title: Date: PROJECT SUMMARY Authorized Development (see above) Hours: 582 Cost: $8,316 Preliminary Estimated Development for Future Phases Hours: Cost: Grand Total Estimated Development Hours: 582 Cost: $8,316 Form Rev. 11/5/215 Page 4 Project Rev. 6/17/216

5 Oakland County Department of Information Technology Project Scope and Approach Project Name: OCSO Jail Visit Bridge Repl Project ID: D46431JV Customer Acceptance of Product: PROJECT COMPLETION AUTHORIZATION Title: Project Office Review: Date: Date: Form Rev. 11/5/215 Page 5 Project Rev. 6/17/216

6 - OCSO Jail Visit Bridge Repl Provide an Enhanced Application Service Offering Information Technology Strategic Plan Alignment Increased application integration and standardization through web services Integrate mobility and location based services in business applications Promote and utilize shared services through the use of cloud technologies to offset costs and expand product offerings to customers Increase the agility and responsiveness of business units by expanding customer analytics Leverage the County's web presence as a branded consolidated point of access to all County information and services Centralize and standardize identity and access management for all applications and content Improve the quality, reliability, and availability of all applications X Enhance ability to provide effective and timely customer service Advance the use of IT Library (ITIL) best practice framework for IT Service Management Implement Configuration Management Database to better identify IT Assets Provide a high-quality training program to empower employees through technology Utilize a formalized customer communication plan Build IT Staff expertise through professional development Expand capacity through ongoing organization review and right sourcing Implement a Standardized Strategy Deliver services using a standardized shared technology infrastructure whereever possible X Improve service availability through network design and management strategies X Implement a consolidated security management strategy Enhance capacity planning and recovery managment strategies Develop and implement a policy for personally owned devices and services Adopt an enterprise architecture approach to technology planning, design, and implementation Run Date 6/17/216 Page 1 of 1

7 Project Summary As Of: 6/17/216 Description Year 1 Year 2 Year 3 Year 4 Year 5 Year 6 Total Benefits/Savings: Tangible Benefits Subtotal: Cost Avoidance Subtotal: Costs: Development Services Subtotal: 8,316 8,316 Subtotal: Software Subtotal: Subtotal Training Subtotal: Other Subtotal: Annual Statistics: Annual Total Savings Annual Total Costs 8,316 8,316 Annual Return on Investment (8,316) (8,316) Annual Costs/Savings Ratio.%.%.%.%.%.% Project Cumulative Statistics: Cumulative Total Savings Cumulative Total Costs 8,316 8,316 8,316 8,316 8,316 8,316 8,316 Cumulative Return on Investment (8,316) (8,316) (8,316) (8,316) (8,316) (8,316) (8,316) Cumulative Cost/Savings Ratio.%.%.%.%.%.%.% Year Positive Payback Achieved State or Federal Mandate? Signatures: NO PAYBACK Benefits Reviewed By Project Sponsor Date: Costs (including IT Resources) Reviewed By Information Technology Project Manager Date: OCSO Jail Visit Bridge Repl ROI-MP(216617).xlsx/Project Summary Date Printed: 7/1/216 Page 1 REV: February 24, 212

8 Savings Detail As Of: 6/17/216 Benefit/Savings Description Project Savings Category Budget Category/Funding Source Unit Desc Units Rate per Unit Total Savings Replace equipment that is at end of life. Intangible Benefit Annual Multiplier OCSO Jail Visit Bridge Repl ROI-MP(216617).xlsx/Savings Detail Date Printed: 7/1/216 Page 2 REV: February 24, 212

9 Savings Detail As Of: 6/17/216 Benefit/Savings Description Replace equipment that is at end of life. Project Savings Category Intangible Benefit Affects Project ROI? Potential Savings Extensions Y1 Y2 Y3 Y4 Y5 Y6 Y1 Y2 Y3 Y4 Y5 Y6 OCSO Jail Visit Bridge Repl ROI-MP(216617).xlsx/Savings Detail Date Printed: 7/1/216 Page 3 REV: February 24, 212

10 Savings Summary As Of: 6/17/216 Tangible Benefit: Benefit/Savings Description Year 1 Year 2 Year 3 Year 4 Year 5 Year 6 Total Tangible Benefits Subtotal: Cost Avoidance: Cost Avoidance Subtotal: Intangible Benefit: Replace equipment that is at end of life. Savings Total: OCSO Jail Visit Bridge Repl ROI-MP(216617).xlsx/Savings Summary Date Printed: 7/1/216 Page 4 REV: February 24, 212

11 Cost Detail As Of: 6/17/216 Cost Description Project Cost Category Budget Category/Funding Source Unit Desc Units Rate per Unit Total Cost Annual Multiplier IT Hours - New Development Development Svcs ,316 X IT Hours - System Maintenance Development Svcs 128 IT Hours - Customer Support Development Svcs 128 IT Hours - Planned Maintenance Development Svcs 128 User Hours - New Development Development Svcs User Hours - PTNE/OT Development Svcs Contractor Professional Services Development Svcs PC System - Acquisition 814 PC System - Maintenance 2,34 Notebook - Acquisition 1,223 Notebook - Maintenance 2,372 Tablet Notebook - Acquisition 2,12 Tablet Notebook - Maintenance Laserprinter - Acquisition 1,432 Laserprinter - Maintenance 1,14 Image Workstations - Acquisition Image Workstations - Maintenance 3,496 PC Maintenance User Owned 2,34 Printer Maintenance User Owned 1,72 Package Software - Acquisition Software Package Software - Maintenance Software Business Objects Access Software Term Emulation SFTW-Acquisition Software Term Emulation SFTW-Maintenance Software Server - Acquisition/Upgrade 8, Server - Maintenance 36 Server Sftwre - Acquisition/Upgrade 335 Server Sftwre - Maintenance Server Rack Mount 4 MS SQL Server Standard Per Processor - Includes Year 1 Maintenance 4,725 MS SQL Server Standard Per Processor - Year 2 and Beyond 946 Affects Project ROI? Y1 Y2 Y3 Y4 Y5 Y6 OCSO Jail Visit Bridge Repl ROI-MP(216617).xlsx/Cost Detail Date Printed: 7/1/216 Page 5 REV: February 24, 212

12 Cost Detail As Of: 6/17/216 Cost Description Project Cost Category Budget Category/Funding Source Unit Desc Units Rate per Unit Total Cost MS SQL Server Enterprise Per Processor - Includes Year 1 Maintenance 19,693 MS SQL Server Enterprise Per Processor - Year 2 and Beyond 3,939 Websphere Basic Per Processor Single/Dual Core - Includes Year 1 Maintenance 3,56 Websphere Basic Per Processor Single/Dual Core - Year 2 and Beyond 71 Websphere ND Per Processor Single/Dual Core - Includes Year 1 Maintenance 13,18 Annual Multiplier Affects Project ROI? Y1 Y2 Y3 Y4 Y5 Y6 Websphere ND Per Processor Single/Dual Core - Year 2 and Beyond 2,635 SSL Certificate 845 Internet Access 18 Project Staff Training Training User Training Training App Code Directories on Consolidated IIS Server (Virtual) ANN 415 Database (5 GB) on Consolidated SQL Instance Server ANN 93 Database Instance (125 GB DB) on Consolidated SQL Server ANN 2,395 Database SQL Maint Server ANN 834 Database SQL Server Physical ANN 19,158 DB Maintenance (Annual Cycle $61) ANN 61 DB Maintenance (Semi-Annual Cycle $122) ANN 1,22 DB Maintenance (Semi-Annual Cycle $244) ANN 2,44 Dedicated Virtual Server ANN 4,15 OCSO Jail Visit Bridge Repl ROI-MP(216617).xlsx/Cost Detail Date Printed: 7/1/216 Page 6 REV: February 24, 212

13 Cost Detail As Of: 6/17/216 Cost Description Project Cost Category Budget Category/Funding Source Unit Desc Units Rate per Unit Total Cost File Space (1GB) ANN 173 Internet Bandwidth per MB ANN 75 DB Instance Setup 976 DBA MS SQL Database Creation on Exisitng Instance 366 DBA MS SQL Installation and Instance Creation (1hrs) 1,22 DBA MS SQL Instance Creation on Consolidated or Existing Server (8hrs) 976 Server Admin App Code Virtual Directory Setup (1hr) 122 Server Admin Install Physical Server / Install OS (12hrs) 1,464 Server Admin Virtual Machine Creation (5hrs) 61 Annual Multiplier Affects Project ROI? Y1 Y2 Y3 Y4 Y5 Y6 OCSO Jail Visit Bridge Repl ROI-MP(216617).xlsx/Cost Detail Date Printed: 7/1/216 Page 7 REV: February 24, 212

14 Cost Detail As Of: 6/17/216 Cost Description IT Hours - New Development IT Hours - System Maintenance IT Hours - Customer Support IT Hours - Planned Maintenance User Hours - New Development User Hours - PTNE/OT Contractor Professional Services PC System - Acquisition PC System - Maintenance Notebook - Acquisition Notebook - Maintenance Tablet Notebook - Acquisition Tablet Notebook - Maintenance Laserprinter - Acquisition Laserprinter - Maintenance Image Workstations - Acquisition Image Workstations - Maintenance PC Maintenance User Owned Printer Maintenance User Owned Package Software - Acquisition Package Software - Maintenance Business Objects Access Term Emulation SFTW-Acquisition Term Emulation SFTW-Maintenance Server - Acquisition/Upgrade Server - Maintenance Server Sftwre - Acquisition/Upgrade Server Sftwre - Maintenance Server Rack Mount MS SQL Server Standard Per Processor - Includes Year 1 Maintenance MS SQL Server Standard Per Processor - Year 2 and Beyond Project Cost Category Development Svcs Development Svcs Development Svcs Development Svcs Development Svcs Development Svcs Development Svcs Software Software Software Software Software Potential Cost Extensions Y1 Y2 Y3 Y4 Y5 Y6 8,316. OCSO Jail Visit Bridge Repl ROI-MP(216617).xlsx/Cost Detail Date Printed: 7/1/216 Page 8 REV: February 24, 212

15 Cost Detail As Of: 6/17/216 Cost Description MS SQL Server Enterprise Per Processor - Includes Year 1 Maintenance MS SQL Server Enterprise Per Processor - Year 2 and Beyond Websphere Basic Per Processor Single/Dual Core - Includes Year 1 Maintenance Project Cost Category Potential Cost Extensions Y1 Y2 Y3 Y4 Y5 Y6 Websphere Basic Per Processor Single/Dual Core - Year 2 and Beyond Websphere ND Per Processor Single/Dual Core - Includes Year 1 Maintenance Websphere ND Per Processor Single/Dual Core - Year 2 and Beyond SSL Certificate Internet Access Project Staff Training Training User Training Training App Code Directories on Consolidated IIS Server (Virtual) Database (5 GB) on Consolidated SQL Instance Server Database Instance (125 GB DB) on Consolidated SQL Server Database SQL Maint Server Database SQL Server Physical DB Maintenance (Annual Cycle $61) DB Maintenance (Semi-Annual Cycle $122) DB Maintenance (Semi-Annual Cycle $244) Dedicated Virtual Server OCSO Jail Visit Bridge Repl ROI-MP(216617).xlsx/Cost Detail Date Printed: 7/1/216 Page 9 REV: February 24, 212

16 Cost Detail As Of: 6/17/216 Cost Description File Space (1GB) Internet Bandwidth per MB DB Instance Setup DBA MS SQL Database Creation on Exisitng Instance DBA MS SQL Installation and Instance Creation (1hrs) DBA MS SQL Instance Creation on Consolidated or Existing Server (8hrs) Server Admin App Code Virtual Directory Setup (1hr) Server Admin Install Physical Server / Install OS (12hrs) Server Admin Virtual Machine Creation (5hrs) Project Cost Category Potential Cost Extensions Y1 Y2 Y3 Y4 Y5 Y6 OCSO Jail Visit Bridge Repl ROI-MP(216617).xlsx/Cost Detail Date Printed: 7/1/216 Page 1 REV: February 24, 212

17 As Of: 6/17/216 Cost Summary Cost Description Year 1 Year 2 Year 3 Year 4 Year 5 Year 6 Total Development Services: IT Hours - New Development 8,316 8,316 IT Hours - System Maintenance IT Hours - Customer Support IT Hours - Planned Maintenance User Hours - New Development User Hours - PTNE/OT Contractor Professional Services Development Services Subtotal: 8,316 8,316 : Subtotal: Software: Software Subtotal: : Subtotal Training: Training Subtotal: Other: Other Subtotal: Costs Total: 8,316 8,316 OCSO Jail Visit Bridge Repl ROI-MP(216617).xlsx/Cost Summary Date Printed: 7/1/216 Page 11 REV: February 24, 212

18 Date Assumptions Assumption Description As Of: 6/17/216 OCSO Jail Visit Bridge Repl ROI-MP(216617).xlsx/Assumptions Date Printed: 7/1/216 Page 12 REV: February 24, 212