End-to-End Computerization of TPDS Operations (E2EPDS) Common Application Software

Transcription

1 End-to-End Computerization of TPDS Operations (E2EPDS) Common Application Software National Informatics Centre (NIC) Department of Electronics & Information Technology Government of India

2 :Background: Provisioning on End-to-end Computerization of TPDS Operations Scheme on End-to-End Computerization of TPDS Operations launched by the Government of India on cost-sharing basis for implementation during the 12th Five Year Plan ( ) The Scheme aims to revamp and strengthen the entire TPDS and thus making the system more transparent, efficient, effective and accountable with the help of ICT The End-to-End Computerization of PDS (E2EPDS) scheme initially comprises implementation of the following two major components: Component I Digitization of Ration Cards/ beneficiary and other databases Computerization of Supply-Chain Management Component II Capturing sale transaction data Beneficiary authentication Setting up of Transparency Portal & Grievance Redressal mechanism 2

3 :Implementation Approach: Centre & State Government Collaborative Approach Centre (National Informatics Centre (NIC) is the Implementation Agency and technical partner for DoF&PD - NIC also providing common application software for the scheme State States/UTs may choose NIC or other agencies as their technology solution partner for implementation of scheme A MoU has been signed between DoF&PD and respective State Governments/UT Administrations before release of funds A MoU has also been signed between DoF&PD and NIC regarding the roles and responsibilities assigned to NIC 3

4 :Public Distribution System: Key Stakeholders & Need of ICT to bring an Integrated Approach Central Government State Government State Civil Supplies Corporation District Offices Block/Taluk Supply Office FCI 1. Procurement of grains 2. Central Pool Stock Maintenance 3. Scheme-wise Dispatch to State Govt. 4. Movement of grains between states State Warehouses 1. State pool stocks Scheme-wise issues 2. Depositor Ledger 3. Scheme-wise status State Agencies 1.Procurement of grains 2. Stock Maintenance 3. TPDS operations Distribution Centers 1. Receipt of goods from State Block Civil Supplies Office to FCI Godowms 2. Issue of Commodities FPS 1. Fair Price Shop details 2. Beneficiary details Details 4

5 Beneficiary linked commodity allocation quantity, rates COMPONENT-I Stakeholder Identity Management System (SIMS) Master Data Repository Location, Depot, office, FPS, Agency, Caste Category, Commodity Complete Master Details Option 2(Complete flow till sales using cleaned data Required RC count Option 1-No Sale possible Existing Ration Card Management System (ERCMS) One time Legacy RC Data Digitization Toll Free Helpline Details As required Cleaned Data Migration An established & well connected Grievance Redressal Mechanism Online RC Management System (epds) Online Ration Cards & FPS management Required RC flow Option 3(Complete flow till sales using legacy data) Required Data Flow Allocation & Supply Chain Module (FEAST) Stock Inventory Management, allocation policy, Online generation of allocation order, release order, truck challans and delivery orders Transactional data flow-commodity sales, quantity, amount Fair Price Shop Automation Electronic Record, Transmit & Transaction (epos) Central Dashboard MIS Reporting & Status tracking using reports, graphs, charts, tables, as well Monitoring of COMPONENT-II

6 :Pilot Project Study: Building Block to create a robust Common Application Software Standards for Data & Metadata Data Dictionaries Mechanism of Registration and Verification of stakeholders & beneficiaries Mechanism to identify the bogus/fraudulent ration cards Mechanism for distribution of Commodity after bio-metric verification of beneficiary Solution Architecture for CAS Designing of Core of Common Application Software (CAS) Sale of commodity to the beneficiaries using POS in online/offline mode of communication Developed the processes of deriving the RC Data from NPR, SECC, Family Register PDS as a platform Process Standardization Technological Advancement Key Learnings from Pilot projects Domain Knowledge of Stock Management along with Procurement & Movement Effective Use of ICT to bring efficient management of information at each level & transparency in the system Allocation & Supply Chain Management of food grains upto FPS level Supply Chain Improvements Change Management Capacity Building & Training for stakeholders which are extremely important elements for successful country-wide project implementation Ways of spreading awareness about electronic PDS processes among beneficiaries 6

7 :Digitization: Provision for Creating a Digital Repository of all the Master Data Ration Cards (RC) Availability of beneficiary information in electronic form. Ration card services like addition / deletion/ modification available online through F&CS offices, service centres, kiosks, etc. SMS alerts automatically generated for ration card related requests Validation and de-duplication of data now possible. Databases of Aadhaar, NPR, SECC, electoral data, etc. can also be used to compare data. Other databases Digitized information created regarding F&CS offices, wholesalers, FPSs, godowns, etc. Hosting of databases on State portals without restrictions on public access Outcome Enable correct list of beneficiaries available on public portal Removal of bogus cards and better targeting of food subsidies 7

8 :SIMS: Identification & Codification of each Stakeholder Stakeholder Identity Management System (SIMS) Module: An online platform to create the master data specific to the need of Public Distribution System across States Features A single repository of information on DFSO, AFSO, Inspector, Agency, Godown, Wholesaler, FPS etc. Ensures uniformity and national level standards Enhances inter-operability Ensures user friendly outputs in transparency portal including search Provides unique code for each Stake Holder 8

9 :Online Ration Card Management: Work flow based application for issuance & modification of ration card Online application for New Ration Card request with auto acknowledgement and online status monitoring. Work flow to process Ration Card Transfer, Surrender, Cancellation and issue of Duplicate. Integration with UID or NPR data as and when available. Separate dashboards for District/Taluka Food Authorities to monitor, approve and process various operations of Ration Card Management. Provides linkage with Allocation and Supply Chain Management module for seamless data exchange in standard format. Real time information dissemination through portal and SMS. Data entry operator gets the New Ration Card Entry Form for filling the details of an applicant 9

10 :Allocation: Complete Automation right from allocation order to closing balance Involves generating allocation order up to FPS level taking into consideration the number of Ration Cards and closing balance at each FPS Feature to enter and update commodity wise allocation policy for each month. Scale of issue includes: Scheme type Commodity wise quantity and price Per unit or per family basis Cost in terms of Margins, Freight, Taxes, etc. Variation in costs even with in State Auto generation of Allocation Orders and making them available at all levels through internet Auto archival of Policy Changes and Allocation Orders Allocation order related information available on public portal to bring transparency in PDS operation

11 Online Allocation Order & Supply Chain- Closing Balance 11

12 Online Allocation Order & Supply Chain-Policy Master 12

13 :Supply Chain Management: utomated Tracking of Commodity movement from Central pool to FPS Includes Payment by FPS and State agencies to FCI, Generation of Delivery order, Issue planning, Generation of Truck Challan & Gate Pass and Capturing Acknowledgement Receipt of FPS dealer Advantages of SCM Automation: Improved efficiency and better monitoring of grain movement and Stock management. Real time information dissemination through portal and SMS. Linkage with Allocation, Stock Availability, Receipt &Issue data and also with updated beneficiary database. Integration with FCI Release Order module. Each state had variations in terms of functionality, NIC brought all the states on a common platform through a comprehensive Gap Analysis study.

14 :Supply Chain Management: Providing loads of features making an efficient & transparent system Facilitate Payment by Agencies Post allocation order, state agencies deposit money into FCI account for getting Release Order Release Order Generation by FCI FCI generates Release Order based on Allocation Order and payment received from State agencies Commodity Issue Release order based commodity issuance by FCI depot. Accordingly Truck Challan and Gate Passes are generated through the system, also records the time of movement of the truck outside the Godown Facilitate Payment by FPS FPS owner makes payment to State agencies based on quantity prescribed in their allocation order Permit by State Govt. State Govt. provides permit to State agencies to allow lifting Delivery Order by State Depot State depot generates Delivery order for FPS dealer against the payment received from them Delivery at FPS: Commodity for the respective FPS gets delivered and acknowledgment receipt is recorded by State agency/depot Information Dissemination through SMS

15 :Grievance Redressal: Providing a platform for beneficiaries to express PDS related grievances Facility to lodge grievances online for public Online Tracking of Grievances Work Flow based processing of Grievances Escalation Mechanism for delay in resolving grievances SMS and based alerts to user for status tracking Grievances resolution in three levels (GRO / AGRO / AO). Report generation for auditing and analysis purposes Outcome: Introduce transparency & public accountability in the implementation of TPDS 15

16 :Public GrievanceRedressal System: Grievance Redressal Mechanism for E2EPDS Empower the PDS beneficiary / citizen by providing a platform to express PDS related grievances and track the status of the same, and thus aid in bringing transparency into PDS

17 . :Online Public Grievances Lodging Form:

18 :Feature to Check Grievance Status: User just need to enter his Grievances ID. Provided at the time of lodging, for tracking of his Grievances status. Grievances ID 18

19 PDS Portal Of India The Public Gateway to TPDS A single unified information system to achieve basic level of transparency in PDS, a National PDS Portal was launched in Oct Beneficiaries, asocial activists can get complete view of PDS at one place The portal is envisaged to provide latest information and the data related to the following: Government Orders Contact details of State Officers upto Food Inspector level Government & Private Agencies working for PDS Profile of all FCI, State Government owned & Hired Warehouses & Depots. Availability of National FPS Dealer Register Beneficiary Register 19

20 PDS Portal Of India Contd Status of Ration Cards Application Allocation & Offtake Figures upto FPS level Information on Movement of Foodgrains PDS Helpline Numbers of All States Complaint Management shall be Linked through Portal Links of all State PDS Portals. Availability of PDS Profile of all States Vital Statistics and indicators on PDS data Archival of Information 20

21 21

22 Dashboard Stakeholders Digitization Progress 22

23 Dashboard Ration Cards Digitization Progress 23

24 :FPS Automation: Accounting the allocation to the right & deserving beneficiary This model is applicable for FPS s where full time reliable connectivity is available. Transactions are carried out using a POS device Pre-requisites for the online or fully connected model Biometrics of family members as per the National Biometric Standards Aadhaar based authentication, beneficiary should have been enrolled with Aadhaar and Aadhaar number should have been issued EID or UID number to be seeded in PDS database Tablet device/pos terminals as per standard specifications. Redundant all time connectivity (GPRS/GSM/SWAN/Broadband/). Option to generate and validate OTP Advantages of online model Beneficiary allowed to lift the entitled commodity from any FPS (Portability) Frequent policy changes can be accommodated 24

25 Aadhaar based Authentication using POS Advantages As data is de-duplicated hence no bogus transactions are possible through online authentication No need to store, maintain the voluminous biometrics data in PDS servers On provisioning appropriate data transfer mechanism like GPRS, all the beneficiaries transactions shall be posted online Online reconciliation of stocks and thus with provisioning of additional stocks at the FPS, portability shall be made possible 25

26 :CAS: Productization Approach A single version controlled application can be rolled out across the country with With minimum state wise custimization which allows the state departments can focus better on the implementation of the project. Configurable by the respective States Cloud hosting model can be adopted where departments do not have to purchase the entire physical ICT infrastructure required. A common PDS application may be hosted in a multi-tenant basis Activities like Government process re-engineering carried out to make a generic product Key principles of e-kranti shall be followed upto a possible extent 26

27 :CAS: Next Steps-Productization Approach The single flavor of the application to be rolled out for all 36 States/UTs in a cloud based environment. Tab based portal be developed for various types of users such as beneficiaries, FPS owners and department officials. PDS application Access to Portal for departmental officials shall be based on multifactor authentication such as Digital Signature or Biometric based login for officials Graphic representation of information such as inventory at godowns and movement of trucks etc. Mobile apps to be developed for citizen to access data and services Provision for storage of unstructured data such as attachments and photographs to be stored in a common Document Management system and linked with E2EPDS database. FPS automation shall include online Aadhaar authentication 27

28 Configuration Management 28

29 Configuration Management-Pages & Controls 29

30 Configuration Management-Dynamic layout settings 30

31 Configuration Management-Access Controls 31

32 Configuration Management-Local Language settings 32

33 Direct Benefit Transfer Capability The PDS Stakeholders Gateway to TPDS Government is looking forward to implement DBT for food grains initially in the UTs & few districts of the States on pilot basis. 3 models have been proposed: Direct cash transfer of food subsidy to bank account of beneficiaries every month. Beneficiaries may purchase food grains anywhere from the market FPS will be supplied food grains at MSP or near market prices. Beneficiaries purchases food grains at designated prices from FPS. The difference of MSP/Designated price & Central Issue Price is credited to the beneficiaries bank accounts in advance against actual purchase from FPS. Follow existing manual process of issuance of food grains, with or without POS, aided by digitized database seeded with Aadhaar 33

34 Module-Wise implementaion support Modules Stakeholder Identity Management System States covered Assam, Haryana, HP, Kerala, UP, AP, Bihar, Chandigarh, Dadar & Nagar Haveli, Daman & Diu, Delhi, Goa, J&K, Jharkhand, Lakshwadeep, MP, Chattisgarh, Maharashtra, Manipur, Mizoram, Meghalaya, Nagaland, Punjab, Puducherry, Rajasthan, Sikkim, Tripura, Telangana, UK, West Bengal Ration Card Data Digitization) Assam,, Andhra Pradesh, Chandigarh, Delhi, Haryana, HP, Manipur, Maharashtra, Nagaland, Punjab, Puducherry, Sikkim, UK, UP, Delhi, Telangana, Dadar & Nagar Haveli, Daman & Diu, Goa, J&K, Meghalaya, Mizoram, Rajasthan, Tripura Ration Card Management Goa, Lakshwadeep, Maharashtra, Sikkim, AP, Chandigarh, Delhi, Haryana, Telangana Allocation & Supply Chain Management Public Grievance Redressal & Monitoring System (PGRAMS) Chandigarh, Goa, HP, Maharashtra, Meghalaya, Sikkim, UK, UP, Jharkhand(3 districts) Goa, Assam, Bihar, Kerala, Mizoram, Nagaland 34

35 Thank You Contacts: BVC Rao, Ravindra Kumar,

36 Presentation title 36