Paperless / Less Paper Governance eoffice Sindhudurg. Collector Office, Sindhudurg, Maharashtra

Transcription

1 Paperless / Less Paper Governance eoffice Sindhudurg Collector Office, Sindhudurg, Maharashtra

2 Sindhudurg at glance Revenue Sub Divisions : 03 Talukas : 08 Nagar Parishad : 03 Nagar Panchayat : 02 Police Stations : 13 Village Panchayats : 433 Revenue Villages : 752

3 eoffice Implementation in Revenue Department, Dist. Sindhudurg

4 Before eoffice - E-Governance Applications Citizen friendly bilingual website 1. Tapal Monitoring System 2. Weapon License Monitoring System 3. Public Grievance Monitoring System 4. District Planning Committee Works Monitoring System 5. Collector s Note Response System 6. Sindhu Samadhan Monitoring System 7. Non-Agriculture Permission Monitoring System Crore Tree plantation Monitoring System 9. Collector s Meeting Scheduler 10. Election Data Management and Voter List 11. Land Records

5 The Generic Project plan Phase 1- Planning Aug Sept Oct Nov Dec Formation of Core team Orientation Workshop Infrastructure Gap Assesment Covering of Gap

6 The Generic Project plan Phase 2 - Preparation Aug Sept Oct Nov Dec Finalization of digitalization strategy Standardisation of Activities EMD & Organization buildup NIC activation DSC token Activation

7 The Generic Project plan Phase 3 - Implementation Aug Sept Oct Nov Dec Training Activities Launching of eoffice

8 Implementation Phases Planning Preparation Implementatio n 1. Formation of eoffice core committee 2. Training Sessions 3. GAP assesment 4. Basic Infrastructure Availability 1. Deciding the Time-table 2. Standardisation - File Heads, - Process - SubProcess 3. EMD 4. NIC mail accounts 5. DSC token installation 1. Setting of eoffice environment 2. Capacity building 3. Transition timetable 4. Launching of eoffice

9 List of Major Activities Planning 1 Formation of Core team Composition Roles & Responsibility Coll. Office 2 Orientation Workshop Training of all employees Standardisation of Process/Categories Core Team 3 Infrastructure Gap Assesment To assist the infra gap in entire Revenue Dept NIC Procurement of computer/ 4 Covering of Gap scanner/printer with the help of IT Dept. DIT

10 List of Major Activities Preparation 5 Finalisation of Digitization strategy Switching over to efile Identification of Files/ Subjects/Categories Coll. Office 6 Standardisation of Activities Files heads/ KMS folder Core Team 7 EMD & Organization buildup To collect & finalize employee Master data NIC Estt 8 NIC activation To open accounts of all employees NIC 9 DSC token Activation To install & activate DSC token of all employees NIC

11 List of Major Activities Implementation 10 Training Activities Train all revenue staff Core Team 11 Launching of eoffice 24 December 2012 Honorable Chief Minister of Maharashtra

12 Improvements prior to eoffice Computer Availability Internet Connectivity 100 MBPS and 8 MBPS E- mail usage Accounts Video Conf. room established 08 District and Taluka websites created Use of various software developed in-house. Tech Saturday and trainings Special Drive for Record Classification Use of Unicode mandatory Business Process Reengineering

13 Business Process Re-Engineering BPR Most important activity Three stages of BPR Filing system as per CSMOP Identification of more than 2350 subjects and gradation (Basic, Primary and Secondary) Ideal ten step work flow for each process with detailed documentation

14 File As Per CSMOP

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16 Business Process Reengineering

17 Basic Infrastructure for eoffice Workstation/Desktop/Client Network Every user of eoffice will need to have an independent workstation/desktop. The recommended requirements a workstation/desktop are as follows: Processor: 2GHz and above RAM: 1Gb and above USB 2.0 controller (for Digital Signature Certificate) Infrastructure Requirements for eoffice LAN connectivity to each user/each desktop to be provided. Ensure multiple network links in the department for fail over. Bandwidth utilization should not be more than 60%. For smooth usage of the system, the department needs to ensure a minimum dedicated bandwidth of 34 Mbps for 2000 user users. The user will be required to analyze volumes of incoming receipts per day along with travel time to the scanners for all users that are using that particular scanner. Scanners Operating System- Windows 7, Windows 8, Linux Browser- Internet Explorer (9.0 and above), Mozilla Firefox Adobe Reader 9 and above (the following is available for download, free of cost, from Adobe website) Anti-Virus (any antivirus) Software

18 Bottlenecks Basic Infrastructural Gaps and Lack of Basic Facilities Internet, LAN, Computers, Scanners Pending Record Classification of about 10 years Lakh papers approximately to be scanned. Connectivity issues at Talukas Lack of trained manpower Routine work load and its variety Insufficient Technical Manpower Fear of Unknown and new systems

19 Human Resource Development for eoffice Training sessions over 80 Technical Manpower NIC/ MAHAONLINE Changing the mindset demo website,tech-saturday Table to table training sessions E-Buddy system Identification and special training for Resource Persons

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21 A Comparison

22 Demerits Depend on internet connectivity Consistent power supply Continuous use of computer Maintenance of IT equipments

23 Awards and honors E Maharashtra 2013 E India summit 2013 Skotch 2013

24 Way Ahead

25 Mobile eoffice Available application 1 - Notifications Notification for all the files and letters received in eoffice 2 - Notice Board All orders and instructions can be placed on notice board. 3 - KMS All GRs, circulars, acts, Court orders and the BPR available. 4 - eleave Application and approval 5 - Appointments All appointments can be scheduled, seen and shared.

26 Future Integrating Circle office and Talhati office Integrating line departments eoffice on mobile computing Access to the public

27 Thank you Go Paperless Go Green