COMPANY OVERVIEW 2017

Transcription

1 COMPANY OVERVIEW 2017

2 ABOUT US e4 is an innovative technology company specialising in the provision of software solutions as a service. We endeavour to form strategic partnerships with our clients to provide meaningful and continued value as technology experts over the long term. Our end to end offerings are fully supported throughout the entire service lifecycle. Our local footprint includes offices in Johannesburg, Durban, Cape Town and Namibia, with a sales staff presence in Port Elizabeth, Bloemfontein, East London and Mpumalanga. Through our subsidiary, e4 International, we have offices in London, Sydney, Windhoek and Mauritius. 2

3 OUR TEAM The e4 Group executive team boasts substantial industry experience that supports the vision of the company and its stakeholders. The proven leadership skills of the executive and management teams have nurtured a unique culture of energy, creativity and innovation. At e4, we value honesty, integrity, accountability and responsibility. Above all, we are passionate about what we do in our pursuit of finding leading-edge solutions. OUR VISION AND MISSION e4 looks to build lifelong partnerships and establish long-term relationships with its clients. As a trusted electronic solutions and services partner, e4 aims to continue to provide innovative digital solutions and services to its growing customer base nationwide. PRODUCT CATEGORIES UNDERPINNED BY SUPPORT SERVICES 3

4 INTRODUCTION TO PRODUCTS AND SERVICES We gear our solutions to be the best and therefore provide a range of custom designed as well as standard products and services. Applying only the latest technology and benchmark practices, we confidently customise solutions to our client s unique requirements. Our primary products and services include: Mortgages, Conveyancing, Credit, Compliance and Data; supported by the following value added services: Support, e4 Academy, Identity and Access Management, Professional IT Services (IT Projects), Risk Management. 4

5 MORTGAGES Bond Switching is a data platform enabling banks to securely deliver bond instructions to third party vendor packages. By making use of cutting-edge public/private key encryption technology e4 s Bond Switching is able to maintain the integrity and non-reputability of actions and instructions. As an end-to-end business solution, Bond Solution assists banks and bond attorneys with their interactions in bond registrations as well as the preparation of bond documents. Bond Solution makes business-to-business relations smooth and uncomplicated. (BONDS) Used by four of the top five mortgage banks in South Africa and their attorney panels, Stordoc is a secure online FICA and document management solution for scanning and enforcing all document rules in the system Stordoc includes a complete workflow system to review and approve electronic documentation and is fully compatible with our document generation and electronic signature solutions. Through the use of advanced technology, ProSign enables customers to electronically sign home loan documents via a signing pad or tablet. ProSign records forensic biometrics (i.e. the weight, timing and touch points of each electronic signature) in verifying signatures. All esigned documents can be easily uploaded to Stordoc, removing the need to scan these documents. Bond Tracker provides a client with the ability to track the progress of their bond from inception to registration. This can all be done from their mobile device. SearchWorks is a web-based information portal enabling business sector users to perform a vast range of data searches from one secure platform. The client is able to see the progress of their matter through the Deeds office as well as communicate directly with the bank and bond attorney. For more information on SearchWorks, please visit the SearchWorks website at Docfusion, offered by AIS, is a subsidiary of e4. This product is deployed within e4 as the preferred document generation platform for all banks. As a business service that is deployed on behalf of bank clientele, e4 evaluates document requirements, assesses the business rules and data topology with the aim of building and managing changes to templates as they evolve over time. 5

6 DigitID is a complete, secure solution used to verify a client s fingerprint biometrics directly with the Department of Home Affairs. This enables the authentication of an identity check through the use of the latest verification technology. DigitID is most suitable as an anti-fraud measure to confirm the identity of the person engaged in the transaction in real time. PaySwitch is an automated payment switch that assists in making real estate property transactions. Technological advancements are proven to result in more efficient electronic solutions such as PaySwitch, making business simpler for all stakeholders involved in any real estate related business proceedings. Stortality is a value-added offering that allows for the monitoring of staff efficiency. ValueNet is a platform upon which banks can send electronic instructions to commercial property valuers. Reports can be set up and sent using StorDoc in order to keep track of workflow within a company and quality of effort expressed by employees. This enables these service providers to complete commercial property valuations through a systematic approach. Signing Hub is a cloud-based signing solution that enables business processes to continue without the intervention of paper documents. Effectively replacing the paper-based approval process, SigningHub lowers the paper related costs while improving security and expediting business processes and managing workflow processes. This solution provides either a verified digital signature or an advanced legally admissible signature. 6

7 CONVEYANCING e4 Bonds is a complete third party vendor package that facilitates all processes from the receiving of bond instructions from financial institutions to the drafting of bond documents and lodgement with the Deeds office. e4 Rates is a web-based platform that enables attorneys to request figures and apply for rates clearance certificates from councils. The platform also provides an interface for financial institutions to request outstanding figures on distressed properties. e4 Deeds is a web-based platform that s enables lodging agents to communicate with instructing attorneys. Using our mobile Deeds scanner application, lodging agents can give live, up the minute progress on matters as they progress through the Deeds office. Bank Cancellations is a service platform provided by e4 that assists and enables cancelling banks to instruct cancelling attorneys to facilitate consent in cancelling bonds. In conjunction with PA, SearchWorks offers new functionality that provides attorney firms with the ability to invest the client funds they hold in a trust at competitive rates. The cancelling attorney is able to share cancellation figures with the transferring attorney and upload the confirmation of guarantees provided. TrustInvest uses a variety of banking institutions via Partnership Acceptances. Currently, only Investec is a part of this, however, other banks are being added. SearchWorks is a web-based information portal enabling business sector users to perform a vast range of data searches from one secure platform. For more information on SearchWorks, please visit the SearchWorks website at A module within the SearchWorks product that enables the automated processing of applications. Bridging Finance is a platform used to combine financial efforts from application to pay-out. The Transfer Tracker service provided by e4, allows clients to make use of a mobile application to communicate with their transfer attorney. The mobile platform also allows the user to track and manage the progress of the task at hand. Stordoc includes a complete workflow system to review and approve electronic documentation and is fully compatible with our document generation and electronic signature solutions. 7

8 CREDIT Credit Collections is an enterprise workflow application used by credit providers to manage the hand-over of default accounts to attorneys for collection. Deceased or insolvent estates are logged onto this portal by credit providers. The flow of the account is tracked through various stages to finalisation. The application provides performance monitoring and SLA management as well as integration into back-end systems. Consultants attend to notifications, lodge claims, conduct follow-ups, build property sale workups and capture dividends received. Debt Review is a workflow application that can manage an entire department in accordance to the NCA. It includes features such as SLA management, document generation and storage. The product offers integration into debt counselling software and provides an attorney interface. CourtWorks is an information portal specialising in the sourcing, uplifting, processing and switching of court and legal related information. CourtWorks currently provides credit information such as judgement, debt review, administration order and adverse information to the credit industry from 95% of courts in the country. As a workflow application, Admin Orders manages the entire consumer administration process. The process allows for creditors to manage information emanating from administrators in addition to consolidating payments. SearchWorks is a web-based information portal enabling business sector users to perform a vast range of data searches from one secure platform. For more information on SearchWorks, please visit the SearchWorks website at e4 has a full team of accredited court agents that collect and make copies of public record court documents in the civil courts of South Africa. DRSwitch is a central data switch which facilitates the automation of document flow between debt counsellors and credit providers. With Consumer Alerts, once a court order is listed against the chosen consumer(s), the subscriber will receive an notification as well as have the option to request the physical document copy via SearchWorks. Client information is captured by the debt counsellor and then securely sent to the credit provider via a data switch. This information is then automatically populated into the credit providers system. Vehicle Leasing is a turnkey solution that provides the required tools to manage finances in the motoring space, such as leases on vehicles. The system provides full credit assessment capabilities and interfaces seamlessly with third party systems such as TransUnion credit bureau and payment acquirers. 8

9 COMPLIANCE Stordoc includes a complete workflow system to review and approve electronic documentation and is fully compatible with our document generation and electronic signature solutions. VirtualFICA is a digital, easy to use solution that allows a client to complete the tedious FICA process from the comfort of their home, in a matter of minutes. FICA X is a solution that will enable stakeholders to obtain: (i) proof of residence & (ii) potential RSA ID documentation on their customers behalf, during the client origination process, the onboarding and FICA process or any subsequent KYC processes. These electronic documents are obtained directly from approved sources, securely and quickly. This solution allows institutions to manage any panel of service providers, by allowing them to upload specific compliance information and documentation, as specified by the institution. These customisable rules are pre-defined in the solution and will guarantee that all entities are compliant, and the solution pro-actively manages the compliance level of each entity. SearchWorks is a web-based information portal enabling business sector users to perform a vast range of data searches from one secure platform. 9

10 DATA CourtWorks is an information portal specialising in the sourcing, uplifting, processing and switching of court and legal related information. SearchWorks is a web-based information portal enabling business sector users to perform a vast range of data searches from one secure platform. CourtWorks currently provides credit information such as judgement, debt review, administration order and adverse information to the credit industry from 95% of courts in the country. For more information on SearchWorks, please visit the SearchWorks website at A module within the SearchWorks product that enables the automated processing of applications. Bridging Finance is a platform used to combine financial efforts from application to pay-out. JOHANNESBURG 55 6th Road, Hyde Park, Johannesburg, 2196 (t) (Switchboard) DURBAN 420 Island Office Park, 35 Island Circle Drive, Briardene, Durban, 4001 (t) CAPE TOWN Unit B4 Arden Grove, Racecourse Road, Montague Gardens, 7441 (t) (Switchboard) (f) NAMIBIA Unit 6, 32 Schanzen Road Klein Windhoek, Windhoek, Windhoek (t) (f) INTERNATIONAL Via e4 International offices in London, New York, Sydney, Windhoek & Port Louis e4international.com 10