IBM United States Hardware Announcement , dated October 6, 2014

Transcription

1 IBM United States Hardware Announcement , dated October 6, 2014 IBM Data Engine for Analytics - Power Systems Edition, with IBM POWER8, lets you manage structured and unstructured data within the same scalable, secure storage environment Table of contents 1 Overview 8 Publications 2 Key prerequisites 9 Technical information 3 Planned availability date 11 Terms and conditions 3 Description 14 Prices 7 Product number 17 Order now At a glance IBM Elastic GPFS TM Storage Server is the POWER8 TM hardware component of IBM Data Engine for Analytics - Power Systems TM Edition. It consists of: IBM POWER8 Application Server 5146 model S22 for running big data and analytics applications IBM Power System S822L server with 24-core 3.34 GHz processor and 128 GB/256 GB memory One to sixteen IBM Power S822L servers per rack, depending on available space Elastic Storage Server 5146 models GL2 or GL4 Paired with varying quantities of DCS3700 storage expansion drawers ( E) IBM Power System S821L management server for solution management functions. Options include: rack, flat panel display, network switches, and Hardware Management Console (HMC) per Model S22 (Compute node) per Rack (depend on additional TOR, HMC, and so on). 0-2 GL2/GL4 GSS Storage Node per Rack (depend on additional S22, TOR, HMC, and so on). 48 Power server maximum per HMC, per management node, and software port availability. Compute node Model S22 contained one server; Model GLx contains two servers. Contact your IBM CTS for additional questions. For ordering, contact your IBM representative, an IBM Business Partner, or IBM Americas Call Centers at 800-IBM-CALL (Reference: YE001). Overview Power Systems offers a range of solutions for big data, from entry level for dedicated Hadoop infrastructures with the IBM Solution for Hadoop Power Systems Edition to enterprise solutions with the IBM Data Engine for Analytics - Power Systems Edition, which is capable of hosting multiple Hadoop tenants along with traditional analytics workloads. The IBM Elastic Storage Server, a building block IBM United States Hardware Announcement IBM is a registered trademark of International Business Machines Corporation 1

2 for big data, is included in the IBM Data Engine for Analytics or can be purchased independently. It is a building block for big data. IBM Data Engine for Analytics is for clients looking for an enterprise, turn-key solution capable of hosting multiple instances of Hadoop along with traditional data analytics. It is a customized big data and analytics infrastructure solution with integrated software that is easy to deploy for fast time to value. It enables flexible and adjustable storage and compute node to align the infrastructure with specific line of business (LOB) needs. It also incorporates efficient design to reduce the amount of infrastructure needed for big data and analytics workloads. Rapid deployment IBM Data Engine for Analytics is easy to deploy with a complete infrastructure with preloaded software that is preassembled and tested prior to being delivered. Once on-site, services are provided for performing a final health check at the customer's site. Intelligent cluster management and automation are also included in IBM Data Engine for Analytics to enable fast deployment of big data and analytics workloads and to support ongoing infrastructure management. Flexibility IBM Data Engine for Analytics integrates infrastructure services into the solution that simplifies supporting and managing workloads for multiple tenants. This allows IT to be responsive to the needs of the business without incurring unnecessary overhead. IBM Data Engine for Analytics also enables adjustable resource allocation to meet the varying requirements for big data and analytics workloads whether they are compute intensive, storage intensive, or more balanced in nature. This flexibility is designed to enable the infrastructure to meet diverse workload requirements and LOB demands. As business needs change and grow, the IBM Data Engine for Analytics is designed to scale and extend for additional big data and analytics workloads to address new LOB requirements and support new business imperatives. Efficiency Leveraging IBM's GPFS Storage Server, IBM Data Engine for Analytics is designed to provide significant infrastructure savings by delivering high reliability and optimization tailored specifically for big data and analytics workloads so minimal to no data duplication is required. This is in stark contrast to traditional Hadoop infrastructures that require a minimum of three copies of data be stored. This coupled with the superior performance of POWER8 servers is designed to require less infrastructure, making significant savings in maintenance possible over the life of the solution. IBM Data Engine for Analytics also lays the foundation for consolidating big data and analytics workloads onto one infrastructure. This not only simplifies management, it also enables traditional data analytics to be coupled with unstructured data analytics to yield more comprehensive and valuable business insights. For more information on IBM GPFS Storage Server (Elastic Storage Server), refer to Hardware Announcement , dated October 06, Key prerequisites On the Power S822L servers: Red Hat Enterprise Linux TM 6.5 for Power IBM Big Insights 3.0 Enterprise Edition On the POWER S821L server: IBM United States Hardware Announcement IBM is a registered trademark of International Business Machines Corporation 2

3 Platform Cluster Manager - Advanced Edition for Power, V4.2 Planned availability date December 5, 2014: Except for feature 4650, which will be available on January 30, 2015 Description IBM Data Engine for Analytics is a customized infrastructure solution with integrated software that is optimized for big data and analytics workloads. It is designed to improve ease of deployment, provide operational simplicity, and deliver Infrastructure savings for clients deploying big data and analytics applications to support their line of business. Rapid deployment IBM Data Engine for Analytics is easy to deploy with a complete infrastructure with preloaded software that is preassembled and tested prior to being delivered. Once the solution is on-site, IBM provides services for fast configuration and integration into the client's data center. Intelligent cluster management and automation are also included in IBM Data Engine for Analytics to enable fast deployment of big data and analytics workloads and to support ongoing infrastructure management. Flexibility IBM Data Engine for Analytics integrates infrastructure services into the solution that simplify supporting and managing workloads for multiple tenants. This allows IT to be responsive to the needs of the business without incurring unnecessary overhead. IBM Data Engine for Analytics also enables adjustable resource allocation to meet the varying requirements for big data and analytics workloads, whether they are compute intensive, storage intensive, or more balanced in nature. This flexibility enables the infrastructure to meet diverse workload requirements and LOB demands. As business needs change and grow, IBM Data Engine for Analytics is designed to scale and extend for additional big data and analytics workloads to address new LOB requirements and support new business imperatives. Efficiency Leveraging IBM's Elastic Storage Server, IBM Data Engine for Analytics is designed to provide significant infrastructure savings by delivering high reliability and optimization tailored specifically for big data and analytics workloads so that no data duplication is required. This is in stark contrast to traditional Hadoop infrastructures that require a minimum of three copies of data be stored. This coupled with the superior performance of POWER8 servers is designed to require less infrastructure and possibly significant savings in maintenance over the life of the infrastructure. IBM Data Engine for Analytics also lays the foundation for consolidating big data and analytics workloads onto one infrastructure. This not only simplifies management, it also enables traditional data analytics to be coupled with unstructured data analytics to yield more comprehensive and valuable business insights. Each IBM Data Engine for Analytics - Power Systems Edition configuration comes with one to sixteen Power S822L Big Data and Analytics Platform application servers with 24-core 3.34 GHz processor and 256 GB memory; one Power S821L IBM United States Hardware Announcement IBM is a registered trademark of International Business Machines Corporation 3

4 management server with 12-core GHz processor with 32 GB memory; storage based upon a choice of either the ESS models GL2 or GL4. Up to 16 IBM Data Engine for Analytics - Power Systems Edition server nodes can be configured in the solution, depending upon workload. A sizing tool is available for the solution architect to use to correctly estimate this number. Each rack-based solution comes with a Power Systems Hardware Management Console and rack-mounted flat panel display. Two top-of-rack-mounted network switches, a 1 Gb/10 Gb Ethernet 24 port, and a 10 Gb/40 Gb Ethernet switch are also included in the base configuration. For more information on the Elastic Storage Server, refer to Hardware Announcement , dated October 06, Software stack On the Power S822L servers: Red Hat Enterprise Linux 6.5 for Power IBM Big Insights 3.0 Enterprise Edition On the POWER S821L server: Platform Cluster Manager - Advanced Edition for Power, V4.2 IBM Elastic GPFS Storage Server structure for the IBM Data Engine for Analytics Edition: The IBM POWER8 Application Server (5146-S22) and Elastic Storage Server (5146- GL2 and GL4) can be ordered in various combinations. Model S22 includes 2 x 12-core GHz, 128 GB/256 GB CDIMM 1 x Management Server ( L) 1 x HMC (7042-CR8) Model GL2 includes model GS1 with the following changes: 2 x DCS3700 storage expansion drawers ( E) x 3.5" NL-SAS HDDs (2 TB or 4 TB) and 2 x 400 GB SSD Model GL4 includes model GS1 with the following changes: 2 x Power S822L servers ( L) with 2 x 10-Core 3.4 GHz, 256 GB CDIMM 4 x DCS3700 storage expansion drawers ( E) x 3.5" NL-SAS HDDs (2 TB or 4 TB) and 2 x 400 GB SSD Note: The Management Server ( L) and the HMC (7042-CR8) are required for system operation. The Management Server is required on the initial order, but can removed for orders on installed systems. The customer can provide the HMC and remove it from any order. The IBM POWER8 Application Server is available as a complete solution installed in a rack from IBM manufacturing, or it can be ordered by model definition for installation in client-owned hardware. MES support for the 5149 models is not available. Elastic Storage Server models GL2 or GL4 The IBM Data Engine for Analytics solution requires one or more Elastic Storage Server models GL2 or GL4. Every 5146-GLx model will require two Power S822L servers ( L) and either two or four DCS3700 storage expansion drawers ( E), depending on the model ordered. Each E in a node will contain an identical quantity of either 2 TB or 4 TB HDDs, and 400 GB SSDs. The client will indicate the type of HDDs desired through a solution specify code that will be ordered with each DCS37000 storage drawer and each Power S822L server that is part of the GLx model. Primary DCS37000 storage drawers ordered with 2 TB or 4 IBM United States Hardware Announcement IBM is a registered trademark of International Business Machines Corporation 4

5 TB HDDs will also contain two 400 GB SSDs that are not required in the expansion DCS37000 storage drawer ordered with 2 TB or 4 TB HDDs. Application server: 5146-S22 (Power S822L) configuration Feature number Description ELP4 x 2 12-core GHz POWER8 Processor Card ELA4 x 24 One Zero-Priced Processor Core Activation for Feature #ELA4 EL3P x GB DDR MHz Memory ELD5 x 2 or GB 10K RPM SAS SFF-3 Disk Drive (Linux) EL3T x 1 Storage Backplane 12 SFF-3 Bays/DVD Bay EL3V 2U SPLIT DASD P8IOC RAID 0,10 CNTRLR CD (SOLSTICE 2U) EL27 x 2 or 4 PCIe2 LP 2-Port 10GbE RoCE SFP+ Adapter EL2Z x 2 or 4 PCIe2 LP 2-Port 10GbE RoCE SR Adapter EC3A x 2 or 4 PCIe3 LP 2-Port 40GbE NIC RoCE QSFP+ Adapter EL3D x 2 or 4 PCIe3 LP 2-port x16 56Gb FDR IB Adapter EJ13 x 0 or 2 PCIe3 LP FPGA Accelerator Adapter 5771 x 1 SATA Slimline DVD-RAM Drive EL1B x 2 AC Power Supply, 1400 W 6577 x 2 Power Cable - Drawer to IBM PDU, V/10A EJTQ x 1 Front Bezel for 8-Bay BackPlane 465x x 1 Rack Indicator, Rack #x 93xx x 1 Language Specify EGSA x 1 Big Data and Analytics Platform Solution Specify EGS0 x 1 Primary Unit Indicator EGS1-EGS6 x 1 Secondary Unit Indicator 2147 x 1 Primary OS - Linux 0266 x 1 Linux Partition Specify 9442 x 10 Red Hat License Core Counter ESC0 x 1 Shipping and Handling (No Charge) Miscellaneous Cables Choice for network adapters for external connectivity: EL27 PCIe2 LP 2-Port 10GbE RoCE SFP+ Adapter (without Optics) EL2Z PCIe2 LP 2-Port 10GbE RoCE SR Adapter (Optics) - EC29 EC3A PCIe3 LP 2-Port 40GbE NIC RoCE QSFP+ Adapter EL3D PCIe3 LP 2-port x16 56Gb FDR IB Adapter Choose three network adapters; they are required per solution and must all be the same. Both servers require matching configuration of the adapters. The following are optional: 1 x Management Server ( L) - Required for system operation. One required per installation. 1-4 x Networking Switches ( E, C, and L) 1 x Rack (7014-T42) 1 x HMC (7042-CR8) - Required for system operation. Optional on orders if client provided. 1 x Flat Panel Display (7316-TF4) 1 x Network cables If a rack is ordered, IBM will rack integrate the solution in the factory. If IBM switches are ordered, IBM will install rack cables to IBM switches in the factory. Solution Subsystem #1 - #16 Indicator features (#EGS1, #EGS2, #EGS3, #EGS4, #EGS5, #EGS6, #EGS7, #EGS8, EGS9, #EGST, #EGSU, #EGSV, #EGSW, #EGSX, #EGSY, and #EGSZ) are used by IBM manufacturing to relate subsystems or nodes that are part of the solution. The features are assigned by the system configurator. IBM United States Hardware Announcement IBM is a registered trademark of International Business Machines Corporation 5

6 For additional information on the following, refer to their Sales Manuals: Power S822L servers ( L) Management Server ( L) HMC (7042-CR8) Networking Switches ( E, C, and L) Flat Panel Display (7316-TF4) Rack (7014-T42) DCS3700 storage expansion drawers ( E) Additional services are available to assist your clients by providing the proper planning, configuration, and scaling required to address their ESS Solution. They can assist with jump start services to clients new to ESS or promote pilot projects to extend your clients' ESS installation to full production. Note: Alternative configuration options are available on a special bid basis from your IBM representative or Business Partner. Accessibility by people with disabilities A US Section 508 Voluntary Product Accessibility Template (VPAT) containing details on accessibility compliance can be requested at Section 508 of the US Rehabilitation Act IBM POWER8 Application Server Model S22 is capable as of December 5, 2014, when used in accordance with associated IBM documentation, of satisfying the applicable requirements of Section 508 of the Rehabilitation Act, provided that any assistive technology used with the product properly interoperates with it. A US Section 508 Voluntary Product Accessibility Template (VPAT) can be requested through the IBM website Reliability, Availability, and Serviceability Refer to the Sales Manuals for these products: Power S822L servers ( L) Management Server ( L) HMC (7042-CR8) Networking Switches ( E, C, and L) Flat Panel Display (7316-TF4) Rack (7014-T42) DCS3700 storage expansion drawers ( E) Reference information Refer to Hardware Announcement , dated October 06, IBM United States Hardware Announcement IBM is a registered trademark of International Business Machines Corporation 6

7 Product number The following are newly announced features on the specific models of the IBM Power Systems 5146 machine type: Description Machine Feature type Model number Data Engine for Analytics 5146 S22 Rack Indicator, Rack # S Rack Indicator, Rack # S Rack Indicator, Rack # S Rack Indicator, Rack # S Rack Indicator, Rack # S Rack Indicator, Rack # S Rack Indicator, Rack # S Rack Indicator, Rack # S Rack Indicator, Rack # S Rack Indicator, Rack # S Rack Indicator, Rack # S Rack Indicator, Rack # S Rack Indicator, Rack # S Rack Indicator, Rack # S Rack Indicator, Rack # S Rack Indicator, Rack # S Solution Sub System #1 Indicator 5146 S22 EGS1 Solution Sub System #2 Indicator 5146 S22 EGS2 Solution Sub System #3 Indicator 5146 S22 EGS3 Solution Sub System #4 Indicator 5146 S22 EGS4 Solution Sub System #5 Indicator 5146 S22 EGS5 Solution Sub System #6 Indicator 5146 S22 EGS6 Solution Sub System #7 Indicator 5146 S22 EGS7 Solution Sub System #8 Indicator 5146 S22 EGS8 Solution Sub System #9 Indicator 5146 S22 EGS9 IDEA Solution Specify 5146 S22 EGSA Solution Sub System #10 Indicator 5146 S22 EGST Solution Sub System #11 Indicator 5146 S22 EGSU Solution Sub System #12 Indicator 5146 S22 EGSV Solution Sub System #13 Indicator 5146 S22 EGSW Solution Sub System #14 Indicator 5146 S22 EGSX Solution Sub System #15 Indicator 5146 S22 EGSY Solution Sub System #16 Indicator 5146 S22 EGSZ The following are newly announced features on the specific models of the IBM Power Systems 7014, 7042, 7120, 7316, and 8247 machine type: New features available December 5, 2014 Description Machine Feature type Model number IDEA Solution Specify 7014 T42 EGSA 7042 CR L E C 7316 TF L L PCIe3 LP FPGA Accelerator Adapter L EJ13 IBM United States Hardware Announcement IBM is a registered trademark of International Business Machines Corporation 7

8 The following are newly announced features on the specific models of the IBM Power Systems 5146 machine type: New feature available January 30, 2015 Description Machine Feature type Model number Rack Indicator- Not Factory Integrated 5146 S Model conversions Not applicable. Feature conversions Not applicable. Business Partner information If you are a Direct Reseller - System Reseller acquiring products from IBM, you may link directly to Business Partner information for this announcement. A PartnerWorld ID and password are required (use IBM ID). Publications Refer to the publications for these products: Power S822L servers ( L) Management Server ( L) HMC (7042-CR8) Networking Switches ( E, C, and L) Flat Panel Display (7316-TF4) Rack (7014-T42) DCS3700 storage expansion drawers ( E) IBM Publications Center Portal The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided, as well as payment options via credit card. A large number of publications are available online in various file formats, which can currently be downloaded free of charge. Services Global Technology Services IBM services include business consulting, outsourcing, hosting services, applications, and other technology management. These services help you learn about, plan, install, manage, or optimize your IT infrastructure to be an on-demand business. They can help you integrate your highspeed networks, storage systems, application servers, wireless protocols, and an IBM United States Hardware Announcement IBM is a registered trademark of International Business Machines Corporation 8

9 array of platforms, middleware, and communications software for IBM and many non-ibm offerings. IBM is your one-stop shop for IT support needs. For details on available services, contact your IBM representative or visit For details on available IBM Business Continuity and Recovery Services, contact your IBM representative or visit For details on education offerings related to specific products, visit Technical information Refer to the publications for these products: Power S822L servers ( L) Management Server ( L) HMC (7042-CR8) Networking Switches ( E, C, and L) Flat Panel Display (7316-TF4) Rack (7014-T42) DCS3700 storage expansion drawers ( E) Specified operating environment Software requirements On the Power S822L servers: Red Hat Enterprise Linux 6.5 for Power IBM Big Insights 3.0 Enterprise Edition On the POWER S821L server: Platform Cluster Manager - Advanced Edition for Power, V4.2 Planning information Cable orders Cables are provided as features of the system order. Security, auditability, and control This product uses the security and auditability features of host hardware and application software. The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communications facilities. IBM Electronic Services Electronic Service Agent TM and the IBM Electronic Support web portal are dedicated to providing fast, exceptional support to IBM Systems customers. The IBM Electronic IBM United States Hardware Announcement IBM is a registered trademark of International Business Machines Corporation 9

10 Service Agent tool is a no-additional-charge tool that proactively monitors and reports hardware events, such as system errors, performance issues, and inventory. The Electronic Service Agent tool can help you stay focused on your company's strategic business initiatives, save time, and spend less effort managing day-to-day IT maintenance issues. Servers enabled with this tool can be monitored remotely around the clock by IBM Support all at no additional cost to you. Now integrated into the base operating system of AIX 5.3, AIX 6.1, and AIX 7.1, Electronic Service Agent is designed to automatically and electronically report system failures and utilization issues to IBM, which can result in faster problem resolution and increased availability. System configuration and inventory information collected by the Electronic Service Agent tool also can be viewed on the secure Electronic Support web portal, and used to improve problem determination and resolution by you and the IBM support team. To access the tool main menu, simply type "smitty esa_main", and select "Configure Electronic Service Agent." In addition, ESA now includes a powerful Web user interface, giving the administrator easy access to status, tool settings, problem information, and filters. For more information and documentation on how to configure and use Electronic Service Agent, refer to The IBM Electronic Support portal is a single Internet entry point that replaces the multiple entry points traditionally used to access IBM Internet services and support. This portal enables you to gain easier access to IBM resources for assistance in resolving technical problems. The My Systems and Premium Search functions make it even easier for Electronic Service Agent tool-enabled customers to track system inventory and find pertinent fixes. Benefits Increased uptime: The Electronic Service Agent tool is designed to enhance the Warranty or Maintenance Agreement by providing faster hardware error reporting and uploading system information to IBM Support. This can translate to less wasted time monitoring the "symptoms," diagnosing the error, and manually calling IBM Support to open a problem record. Its 24x7 monitoring and reporting mean no more dependence on human intervention or off-hours customer personnel when errors are encountered in the middle of the night. Security: The Electronic Service Agent tool is designed to be secure in monitoring, reporting, and storing the data at IBM. The Electronic Service Agent tool securely transmits either via the Internet (HTTPS or VPN) or modem, and can be configured to communicate securely through gateways to provide customers a single point of exit from their site. Communication is one way. Activating Electronic Service Agent does not enable IBM to call into a customer's system. System inventory information is stored in a secure database, which is protected behind IBM firewalls. It is viewable only by the customer and IBM. The customer's business applications or business data is never transmitted to IBM. More accurate reporting: Since system information and error logs are automatically uploaded to the IBM Support center in conjunction with the service request, customers are not required to find and send system information, decreasing the risk of misreported or misdiagnosed errors. Once inside IBM, problem error data is run through a data knowledge management system and knowledge articles are appended to the problem record. Customized support: Using the IBM ID entered during activation, customers can view system and support information in the "My Systems" and "Premium Search" sections of the Electronic Support website at My Systems provides valuable reports of installed hardware and software using information collected from the systems by Electronic Service Agent. Reports are available for any system associated with the customer's IBM ID. Premium IBM United States Hardware Announcement IBM is a registered trademark of International Business Machines Corporation 10

11 Search combines the function of search and the value of Electronic Service Agent information, providing advanced search of the technical support knowledgebase. Using Premium Search and the Electronic Service Agent information that has been collected from your system, customers are able to see search results that apply specifically to their systems. For more information on how to utilize the power of IBM Electronic Services, contact your IBM Systems Services Representative, or visit Terms and conditions Volume Orders Contact your IBM representative. IBM Global Financing Yes Products -- terms and conditions Warranty period Three years on hardware. One year on software. Implemented as follows: Power server component (MT 8247) of 5146 MT are three-year warranty. For information on the software terms and conditions, refer to the latest announcement for these products: Red Hat Enterprise Linux 6.5 for Power IBM Big Insights 3.0 Enterprise Edition Platform Cluster Manager - Advanced Edition for Power, V4.2 An IBM part or feature installed during the initial installation of an IBM machine is subject to a full warranty effective on the date of installation of the machine. An IBM part or feature that replaces a previously installed part or feature assumes the remainder of the warranty period for the replaced part or feature. An IBM part or feature added to a machine without replacing a previously installed part or feature is subject to a full warranty effective on its date of installation. Unless specified otherwise, the warranty period, type of warranty service, and service level of a part or feature are the same as those for the machine in which it is installed. Warranty services If required, IBM provides repair or exchange service depending on the types of warranty service specified for the machine. IBM will attempt to resolve your problem over the telephone, or electronically via an IBM website. Certain machines contain remote support capabilities for direct problem reporting, remote problem determination, and resolution with IBM. You must follow the problem determination and resolution procedures that IBM specifies. Following problem determination, if IBM determines on-site service is required, scheduling of service will depend the time of your call, machine technology and redundancy, and availability of parts. If applicable to your product, parts considered Customer Replaceable Units (CRUs) will be provided as part of the machine's standard warranty service. IBM United States Hardware Announcement IBM is a registered trademark of International Business Machines Corporation 11

12 Service levels are response-time objectives and are not guaranteed. The specified level of warranty service may not be available in all worldwide locations. Additional charges may apply outside IBM's normal service area. Contact your local IBM representative or your reseller for country-specific and location-specific information. On-site Service IBM will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well-lit, and suitable for the purpose. Service level is: 9 hours per day, Monday through Friday, excluding public or national holidays, next business day, IBM on-site repair Non-IBM parts service IBM is now shipping machines with selected non-ibm parts that contain an IBM field replaceable unit (FRU) part number label. These parts are to be serviced during the IBM machine warranty period. IBM is covering the service on these selected non-ibm parts as an accommodation to their clients, and normal warranty service procedures for the IBM machine apply. Service and Support for the 5146 solution is sold and delivered with one point of contact into IBM for hardware support. This one point of contact, often called a hardware single point of entry (HW SPOE) provides access to the service and support for all of the hardware components included in the 5146 solution. The 5146 solution has a machine type and model number along with a unique serial number that when combined is used as the identifier for the hardware single point of entry. This identifier will enable initial entitlement for support and can remain the SPOE solution identifier for all included hardware components that comprise the solution when they remain on an IBM service agreement, such as IBM ServiceElite. Warranty service upgrades During the warranty period, warranty service upgrades provide an enhanced level of On-site Service for an additional charge. Service levels are response-time objectives and are not guaranteed. See the Warranty services section for additional details. IBM will attempt to resolve your problem over the telephone or electronically by access to an IBM website. Certain machines contain remote support capabilities for direct problem reporting, remote problem determination, and resolution with IBM. You must follow the problem determination and resolution procedures that IBM specifies. Following problem determination, if IBM determines on-site service is required, scheduling of service will depend upon the time of your call, machine technology and redundancy, and availability of parts. On-site Service IBM will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well-lit, and suitable for the purpose. The following on-site response-time objectives are available as warranty service upgrades for your machine. Available offerings are: 24 hours per day, 7 days a week, 4-hour average response, same day Maintenance services If required, IBM provides repair or exchange service depending on the types of maintenance service specified for the machine. IBM will attempt to resolve your problem over the telephone or electronically, via an IBM website. Certain machines contain remote support capabilities for direct problem reporting, remote problem IBM United States Hardware Announcement IBM is a registered trademark of International Business Machines Corporation 12

13 determination, and resolution with IBM. You must follow the problem determination and resolution procedures that IBM specifies. Following problem determination, if IBM determines on-site service is required, scheduling of service will depend upon the time of your call, machine technology and redundancy, and availability of parts. Service levels are response-time objectives and are not guaranteed. The specified level of maintenance service may not be available in all worldwide locations. Additional charges may apply outside IBM's normal service area. Contact your local IBM representative or your reseller for country-specific and locationspecific information. The following service selections are available as maintenance options for your machine type. On-site Service IBM will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well-lit, and suitable for the purpose. Service levels are: 9 hours per day, Monday through Friday, excluding holidays, next-business-day response 24 hours per day, 7 days a week, 4-hour average response, same day Non-IBM parts service Under certain conditions, IBM provides services for selected non-ibm parts at no additional charge for machines that are covered under warranty service upgrades or maintenance services. This service includes hardware problem determination (PD) on the non-ibm parts (for example, adapter cards, PCMCIA cards, disk drives, memory) installed within IBM machines and provides the labor to replace the failing parts at no additional charge. If IBM has a Technical Service Agreement with the manufacturer of the failing part, or if the failing part is an accommodations part (a part with an IBM FRU label), IBM may also source and replace the failing part at no additional charge. For all other non-ibm parts, clients are responsible for sourcing the parts. Installation labor is provided at no additional charge, if the machine is covered under a warranty service upgrade or a maintenance service. Usage plan machine No IBM hourly service rate classification Two When a type of service involves the exchange of a machine part, the replacement may not be new, but will be in good working order. General terms and conditions Field-installable features No Model conversions No IBM United States Hardware Announcement IBM is a registered trademark of International Business Machines Corporation 13

14 Machine installation Installation is performed by IBM. IBM will install the machine in accordance with the IBM installation procedures for the machine. In the United States, contact IBM at IBM-SERV ( ) and in other countries contact the local IBM office. The Machine Installation Guide specifies site preparation, physical requirements and installation (operating) environment and any cabling included in the installation along with the approximate installation time in hours. Customer requests for installation of items not covered in the installation guide may be performed at IBM's hourly service rate designated for the machine. Graduated program license charges apply Yes. The applicable processor group is small. Licensed machine code IBM Machine Code is licensed for use by a customer on the IBM machine for which it was provided by IBM under the terms and conditions of the IBM License Agreement for Machine Code, to enable the machine to function in accordance with its specifications, and only for the capacity authorized by IBM and acquired by the customer. You can obtain the agreement by contacting your IBM representative or visiting Access to Machine Code updates is conditioned on entitlement and license validation in accordance with IBM policy and practice. IBM may verify entitlement through customer number, serial number, electronic restrictions, or any other means or methods employed by IBM in its discretion. If the machine does not function as warranted and your problem can be resolved through your application of downloadable machine code, you are responsible for downloading and installing these designated Machine Code changes as IBM specifies. If you would prefer, you may request IBM to install downloadable machine code changes; however, you may be charged for that service. Machine Code License Acceptance Requirement Acceptance-By-Use Machine: No, the L and L LIC license requires signed acceptance by the machine's end user directly with IBM, applicable to orders for a new machine, machine type conversion MES, and to machines transferred to another user. Educational allowance A reduced charge is available to qualified education customers. The educational allowance may not be added to any other discount or allowance. The educational allowance is 8% for the products in this announcement. Prices For additional information and current prices, contact your local IBM representative. IBM United States Hardware Announcement IBM is a registered trademark of International Business Machines Corporation 14

15 The following are newly announced features on the specific models of the IBM Power Systems 5146 machine type: Minimum Initial/ Monthly MES/ Model Feature Purchase Maint. Both/ RP Description number number price Charge Support CSU MES IBM 5146-S22 S22 No One and only one rack indicator feature is required on all orders (#4650 to #4666). No Factory Integration Ind. S Initial N/A No Rack Indicator, Rack 1 S Initial N/A No Rack Indicator, Rack 2 S Initial N/A No Rack Indicator, Rack 3 S Initial N/A No Rack Indicator, Rack 4 S Initial N/A No Rack Indicator, Rack 5 S Initial N/A No Rack Indicator, Rack 6 S Initial N/A No Rack Indicator, Rack 7 S Initial N/A No Rack Indicator, Rack 8 S Initial N/A No Rack Indicator, Rack 9 S Initial N/A No Rack Indicator, Rack 10 S Initial N/A No Rack Indicator, Rack 11 S Initial N/A No Rack Indicator, Rack 12 S Initial N/A No Rack Indicator, Rack 13 S Initial N/A No Rack Indicator, Rack 14 S Initial N/A No Rack Indicator, Rack 15 S Initial N/A No Rack Indicator, Rack 16 S Initial N/A No Solution Sub #1 Indicator S22 EGS1 Initial N/A No Solution Sub System #2 Indicat S22 EGS2 Initial N/A No Solution Sub System #3 Indicat S22 EGS3 Initial N/A No Solution Sub System #4 Indicat S22 EGS4 Initial N/A No Solution Sub System #5 Indicat S22 EGS5 Initial N/A No Solution Sub System #6 Indicat S22 EGS6 Initial N/A No Solution Sub #7 Indicator S22 EGS7 Initial N/A No Solution Sub #8 Indicator S22 EGS8 Initial N/A No Solution Sub #9 Indicator S22 EGS9 Initial N/A No IDEA Solution Specify S22 EGSA Initial N/A No Solution Sub #10 Indicator S22 EGST Initial N/A No Solution Sub #11 Indicator S22 EGSU Initial N/A No Solution Sub #12 Indicator IBM United States Hardware Announcement IBM is a registered trademark of International Business Machines Corporation 15

16 S22 EGSV Initial N/A No Solution Sub #13 Indicator S22 EGSW Initial N/A No Solution Sub #14 Indicator S22 EGSX Initial N/A No Solution Sub #15 Indicator S22 EGSY Initial N/A No Solution Sub #16 Indicator S22 EGSZ Initial N/A No The following are newly announced features on the specific models of the IBM Power Systems 7014, 7042, 7120, 7316, and 8247 machine type: Minimum Initial/ Monthly MES/ Description Model Feature Purchase Maint. Both/ RP Machine Type 7014 number number price Charge Support CSU MES IDEA Solution Specify T42 EGSA Initial N/A No Minimum Initial/ Monthly MES/ Description Model Feature Purchase Maint. Both/ RP Machine Type 7042 number number price Charge Support CSU MES IDEA Solution Specify CR8 EGSA Initial N/A No Minimum Initial/ Monthly MES/ Description Model Feature Purchase Maint. Both/ RP Machine Type 7120 number number price Charge Support CSU MES IDEA Solution Specify 24L EGSA Initial N/A No 48E Initial N/A No 64C Initial N/A No Minimum Initial/ Monthly MES/ Description Model Feature Purchase Maint. Both/ RP Machine Type 7316 number number price Charge Support CSU MES IDEA Solution Specify TF4 EGSA Initial N/A No Minimum Initial/ Monthly MES/ Description Model Feature Purchase Maint. Both/ RP Machine Type 8247 number number price Charge Support CSU MES IDEA Solution Specify 21L EGSA Initial N/A No 22L Initial N/A No PCIe3 LP FPGA Accelerator Adap 22L EJ13 Both Yes No Pricing terms Prices in the following PDF prices link are suggested list prices on day of announcement for the U.S. only. They are provided for your information only. Dealer prices may vary, and prices may also vary by country. IBM list price does not include tax or shipping and is subject to change without notice. ENUS LIST_PRICES_2014_10_06.PDF IBM United States Hardware Announcement IBM is a registered trademark of International Business Machines Corporation 16

17 ServiceElect (ESA) charges For ServiceElect (ESA) maintenance service charges, contact IBM Global Services at 888-IBM-4343 ( ). IBM Global Financing IBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Offerings include financing for IT acquisition, including hardware, software, and services, from both IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or visit IBM Global Financing offerings are provided through IBM Credit LLC in the United States, and other IBM subsidiaries and divisions worldwide to qualified commercial and government customers. Rates are based on a customer's credit rating, financing terms, offering type, equipment type, and options, and may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension, or withdrawal without notice. Financing solutions from IBM Global Financing can help you stretch your budget and affordably acquire the new product. But beyond the initial acquisition, our endto-end approach to IT management can also help keep your technologies current, reduce costs, minimize risk, and preserve your ability to make flexible equipment decisions throughout the entire technology life cycle. Order now To order, contact the Americas Call Centers or your local IBM representative, or your IBM Business Partner. To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU ( ). Phone: 800-IBM-CALL ( ) Fax: 800-2IBM-FAX ( ) callserv@ca.ibm.com Mail: IBM Teleweb Customer Support ibm.com Sales Execution Center, Americas North 3500 Steeles Ave. East, Tower 3/4 Markham, Ontario Canada L3R 2Z1 Reference: YE001 The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products. Note: Shipments will begin after the planned availability date. Trademarks GPFS, POWER8, Power Systems and Electronic Service Agent are trademarks of IBM Corporation in the United States, other countries, or both. IBM, Power, POWER, PartnerWorld, Global Technology Services, AIX and ibm.com are registered trademarks of IBM Corporation in the United States, other countries, or both. Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both. IBM United States Hardware Announcement IBM is a registered trademark of International Business Machines Corporation 17

18 Other company, product, and service names may be trademarks or service marks of others. Terms of use IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page IBM United States Hardware Announcement IBM is a registered trademark of International Business Machines Corporation 18