Education Services. Customer Education Services Catalog. Version 1.0 US EN

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1 Customer Education Services Catalog Version 1.0 US EN 1

2 Education Services 2

3 Table of Contents A. Delivery Methods B. Product Readiness Services & Software C. Complimentary Assets D. Purchasing Options Course Catalogue A. ThingWorx Courses B. Creo Courses C. Windchill Courses D. FlexPLM Courses E. SLM Courses F. ALM Courses G. Customizable elearning Library Subscriptions Catalogue Other

4 Education Services PTC University Overview PTC University provides high-quality training offerings that keep you on the cutting edge of knowledge and practice to enable your success with PTC products. As technology accelerates and the education continuum shifts, training offerings must empower organizations to meet their business goals. Our customized learning solutions facilitate the mastery of technology for maximum employee productivity. PTC University understands what you need to accomplish and provides industry leading experts and learning technology that ensure a personalized path to value. Delivery Methods Instructor Guided Training Our structured classes, delivery hours, experienced instructors, and well-equipped facilities provide a distraction-free peer-to-peer collaborative learning environment. Live Online Classroom PTC provides a reliable synchronous learning solution that brings active and engaging learning experiences directly to students online. Our combination of modern learning technologies, rich content, interactive engagements, and industry leading experts create impactful live online learning experiences. Onsite Class Each organization is unique. Your specific processes, technology configurations, and product uses may require a customized learning approach. Onsite Training is a flexible, cost-effective option to train as many or as few employees as needed directly in your processes, enabling you to increase productivity within a team or cross-departmentally. See Other section for quote or purchase. 4

5 Onsite or Virtual Mentors Onsite or Virtual Mentoring provides relevant focus on employee training when they need it, without wasting time on what they already know. Individual learning paths aligned to specific knowledge and skills that support your organization s goals will immediately impact your employees current and future performance. See Other section for quote or purchase. MakerLab The MakerLab is a critical component of our high-quality technical training that provides hands-on development of a real-world project that accelerates progress on project deliverables. Our experts virtually work alongside students in our lot Center of Excellence to provide valuable insight into project design, mash-up creation, and PTC best practices applied to individual organizational project goals. See Thingworx section for quote or purchase. elearning PTC University elearning provides robust product content and management controls that enable companies to optimize employees on-demand learning experience. We offer Standard (bundled with product software) or Self-Customizable Libraries of product content accessed through our Precision Learning Management System (LMS). Precision LMS enables companies to create and set manage learning paths and set reminders for employee training. Add performance support by integrating standard or customized elearning libraries into PTC products with Learning Connector. With context - sensitive access to elearning content, employees learn without interrupting work. Learning Connector is also offered as an independent learning portal to provide a single location where you can access PTC s training and support resources. See Customizable elearning Library Subscription section for quote or purchase. 5

6 Education Services Product Readiness Services & Software Content Customization PTC University curriculum can be streamlined and customized to your products and development processes. Engage our content experts to create a company specific class that optimizes your organization s working methods and practices. Product Readiness & Optimization Analysis PTC University s expertise and software enables continuous people, processes, and technology analysis of your entire organization. Using the same tools as PTC experts, you can run scans, key user interviews, proof of concepts, and more, to identify timeline, investment, and desired outcomes that ensure ongoing organizational assessment and continual alignment to business goals. Adoption & Education Strategy Planning To ensure a successful implementation and minimize risk, PTC University offers Adoption Strategy Planning services. During the engagement, our experts work with your team to conduct a comprehensive healthcheck analysis that examines current processes, technology, and people. The result is a custom Adoption Strategy Plan that details the tasks or activities required to meet business objectives on your organization s PTC solution purchase. Change Awareness Planning Being aware and ready for new processes and technologies with a knowledge ready workforce is critical to the success of your PTC solution rollout. Our experts work with you to design, build and execute an effective and ongoing role-based communication plan. The Change Awareness Plan ensures the change is identified and properly communicated with the support of business sponsors for well-timed workforce awareness and project success. Expert Model Analysis Software 5000 USD PTC University Expert Model Analysis (XMA) is one of the powerful software tools used to perform our Product Optimization Services. By purchasing the same technical assessment software used by our experts, you can continuously monitor to assure you are getting the full value of your PTC CAD solution. Product Competency (Repository Access) 595 USD PTC University s Proficiency software program provides a robust database of product competency assessment questions and practical exercises you can use to identify functional areas of weaknesses in your workforce. The statistics and learning reports recommend training activities that increase team productivity and the effectiveness of your PTC solutions. 6

7 Complimentary Assets Learning Connector PTC s Learning Connector allows you to access on-demand performance support as you use PTC products. Training Advisors PTC Training Advisors provide customers with the expert guidance and experience needed to invest in the right solutions, and build the right roadmaps. Experienced PTC Training Advisors guide you toward outcomes that will have the greatest impact that aligns with your business initiatives. Free Online Courses PTC University provides access to self-paced online courses where users learn through active learning experiences that consist of hands-on projects, technical exercises, video lectures, demos, and quizzes. More Information > More Information > Free Skills Assessment PTC provides a complimentary systematic process to effectively conduct skills gap analysis. The reported results provide recommended learning paths for skills enhancement. Purchasing Options Purchase Orders PTC accepts written authorizations with service delivery terms, pricing and conditions to buy any of the education service offerings in our business training portfolio. Contact a PTC Training Advisor for more details. Self-customizable elearning Library Subscriptions PTC offers customers the ability to edit elearning library content with the purchase of an annual subscription to a standalone customizable elearning library or an upgrade for astandard product bundled elearning library. See the Customizable elearning Library Subscriptions section to select library subscription for quote or purchase. 7

8 Education Services ThingWorx Courses ThingWorx Fundamentals 636 USD Intended for students with a view to implementing one of PTC s Utilities solutions or perform Platform Administration, this course provides a fundamental understanding of lot technologies and the basic use of ThingWorx Composer and Mashup Builder to design smart connected applications USD Introduction to ThingWorx 8 Duration: 5 day course In this course, you will learn how to use ThingWorx to model applications that communicate with smart, connected things. You will model your solution using Things, Thing Shapes, and Thing templates and combine those elements into powerful mashups (Web pages) USD Introduction to ThingWorx Studio This course is an introduction to using ThingWorx Studio to build an Augmented Reality (AR) experience. You will learn the Thingworx Studio Development Process (TSDP) and apply this end-to-end process from the development of simple AR experiences at the beginning of the course to the planning and development of a robust AR solution at the end. ThingWorx Makerlab 6000 USD Duration: 10 day course In this two week course you will work alongside one of our Internet of Things (lot) Center of Excellence subject matter experts to apply concepts from your Introduction to ThingWorx training to one of your real-world projects USD Building Custom Integrations for PTC Navigate with ThingWorx Integration Hub Gain an understanding of PTC Navigate and how to develop, extend and tailor modular role-based apps and integrations. Discover the benefits and architecture of Integration Hub while working in the context of PTC Navigate USD Data Analysis With ThingWorx Analytics Learn the basics of the ThingWorx Analytics Machine Learning process by identifying signals, profiles, and clusters. You will apply concepts to train a model and use predictive and prescriptive scoring. 636 USD ThingWorx 8 Platform Administration Learn how to install, monitor and administer the ThingWorx system. Move from learning the hardware and architecture of the platform to applying use case based deployment and database options. 8

9 Creo Courses Introduction to Creo Parametric USD Duration: 5 day course Quickly become proficient in core modeling skills with Creo Parametric 4.0. Topics include sketching, part modeling, assemblies, drawings, and basic model management techniques. This course also includes a comprehensive design project that enables you to practice your new skills by creating realistic parts, assemblies, and drawings. Cabling using Creo Parametric 4.0 Create 3-D electrical harnesses using Creo Parametric 4.0. You will also use Creo Schematics to pass schematic diagram information into the 3- D harness designs created within Creo Parametric 4.0. Detailing using Creo Parametric 4.0 Use a variety of techniques to create complex surfaces with tangent and curvature continuities. You will also learn how to manipulate surfaces using editing tools, and analyze surfaces for quality and desired characteristics. Create solid features using the surfaces as references. Mechanism Design using Creo Parametric 4.0 Create and manage complex assemblies using Creo Parametric 4.0 You will discover how to use advanced assembly tools that enable you to add and maintain designs, increase your efficiency, and increase system performance when working with large assemblies. Mechanism Simulation using Creo Parametric 4.0 Create sheetmetal parts in Creo Parametric. Builds upon the basic lessons you learned in Introduction to Creo Parametric 4.0 to design sheetmetal parts and assemblies, including sheetmetal production drawings. Milling using Creo Parametric USD Duration: 5 day course Learn how to create 3-D electrical harnesses using Creo Parametric 4.0. This includes using Creo Schematics to pass schematic diagram information into the 3-D harness designs created within Creo Parametric

10 Education Services Sheetmetal using Creo Parametric 4.0 Machine products using Creo Parametric manufacturing tools. This course covers creating tool paths for three axis milling machines. Learn how to complete each phase of the manufacturing process. Surfacing to Creo Parametric 4.0 In this course, you will focus on learning advanced modeling and analysis skills. Topics include developing the 3-D model, analyzing the mechanism model, and evaluating results. This course is designed for experienced users who want to add motion to their products and analyze dynamic reactions of moving components. Advanced Assembly Design using Creo Parametric 4.0 Use advanced part modeling techniques to improve your product designs. Learn how to create and modify design models using advanced sketching techniques and feature creation tools. Increase your efficiency by reusing existing design geometry as a template for new design models. Advanced Modeling using Creo Parametric 4.0 Increase your design efficiency by learning to navigate the functionality enhancements in Creo Parametric 4.0. You will be introduced to user interface enhancements such as the mini toolbar and the new geometry selection filter. Learn how to use powerful new Part Modeling features such as negative depth, extrude with offset depth, and the new midplane datum plane type. Update to Creo Parametric 4.0 from Creo Parametric 3.0 Utilize the variety of functionality enhancements in Creo Parametric 4.0. You will be introduced to user interface enhancements such as the mini toolbar and the new geometry selection filter. You will examine the Part Modeling enhancements to features such as negative depth, extrude features with offset depth, and new midplane datum plane type. 10

11 Mathcad Prime 3.0 Essentials Learn the basics of Mathcad Prime s extensive functionality by opening and working with Mathcad files, navigating workspaces, defining variables and expressions, and solving equations. Introduction to Creo Elements/Direct 19.0 Modeling Learn the basics of 3-D design using Crea Elements/Direct Modeling. You will learn about Crea Elements/Direct s explicit approach to 3-D design and how to work with workplanes and 2-D. Using the intuitive interface, you will build and modify parts and assemblies. Update to Creo Elements/Direct 19.0 from Creo Elements/Direct 18.1 Learn about user interface changes, improvements and additions to modeling commands, and enhancements to the Sheet Metal and Annotation applications. Windchill Courses Introduction to Windchill PDMLink 11.0 for Light Users Learn how to navigate and view information within Windchill PDMLink by viewing product information, using Windchill PDMLink s visualization tools, managing assigned tasks, and performing basic work management functions. Introduction to Windchill PDMLink 11.0 for Heavy Users You will learn how to access and navigate the Windchill PDMLink environment, use Windchill PDMLink s visualization tools, manage product structures, and manage product information changes. Other topics include how to use Windchill PDMLink s communication and collaboration tools, and access user support functions and information. Introduction to Windchill PDMLink 11.0 for the Implementation Team This course is designed to provide broad and basic coverage of Windchill PDMLink functionality to members of the Implementation Team. After completing the course, you will have a comprehensive understanding of Windchill PDMLink capabilities, which will enable you to contribute to the successful implementation of Windchill PDMLink to meet your company s Product Lifecycle Management goals. 11

12 Education Services Introduction to PTC Windchill Customer Experience Management In this process-based course, you will learn about the Windchill Customer Experience Management solution for the uniform capture, codification, and processing of all customer feedback, including complaints. Introduction to PTC Windchill Service Information Manager In this course, learn how to complete basic functions to navigate and view information within Windchill Service Information Manager. Introduction to PTC Windchill corrective and Preventive Action Complete the day-to-day functions that enable you to create and manage product information with Windchill CAPA solution for corrective and preventive action. You will learn how to access and navigate the Windchill CAPA environment, and locate and view information. Introduction to Windchill Prediction, FMEA, RBD and FTA In this course, you will be introduced to PTC Windchill Quality Solutions 10.2, enabling you to quickly maximize your investment. You will have an overview of software features and functionality. You will work on sample projects that are based on realworld scenarios. You will learn about some of the key features such as data entry, data analysis and data output for PTC Windchill rediction 10.2, PTC Windchill FMEA 10.2, PTC Windchill, RBD 10.2, and PTC Windchill FTA Introduction to PTC Windchill Workflow Use Windchill workflow features to design, configure, and test workflow processes. After completing this course, you will be able to plan and configure workflow automation features to support your company s business processes. At the end of each module, you will complete a set of review questions to reinforce critical topics from that module. System Administration of PTC Windchill In this course, you will gain an understanding of how to perform routine Windchill system administration tasks, including how to manage Windchill services and optimize Windchill components for performance. You will focus on daily, weekly, and monthly system maintenance tasks required by the Windchill system administrators. 12

13 Business Administration of PTC Windchill Gain basic Windchill business administration skills by creating user accounts and groups. Effectively plan and create information management storage strategies. Other topics include life cycles, workflows, teams, and configuring domain policies. Business Administration of PTC Windchill Service Information Manager Gain basic Windchill Service Information Manager business administration skills by creating user accounts and groups. Effectively plan and create information management storage strategies. Other topics include life cycles, workflows, teams, and configuring domain policies. Building Information Structures with Windchill Service Information Manager Learn basic Service Information Manager concepts, such as which Information Manager Business objects are used, and how to access and navigate the Information Structure Editor. You will also learn about content holders, information groups, options, choices, rules, and filters. Building Publication Structures with Windchill Service Information Manager Learn basic Service Information Manager concepts, such as which Publication Structure Business objects are used and how to access and navigate the Publication Structure Editor. You will learn how to create and add content to publication structures; reuse, modify, and publish publication structures; create, manage, and apply options and choices to manage product variation; and create options sets and option pools. Finally, you will learn how to create, manage, and use publication structure filters. Managing Design Variations with PTC Windchill Explore the capabilities, concepts, and processes for creating product options and variants. You will examine the environment and learn how to configure and organize your product structures to support your design variation requirements. Finally, you will learn how to view and filter product configurations based on choices and rules. Managing PTC Creo Parametric Data with PTC Windchill PDMLink In this course, you will learn key capabilities and features of Windchill PDMLink CAD Data Management and how to use Windchill to manage Creo Parametric design information. Specifically, you will focus on the day-to-day data management tasks required by the Creo Parametric user community, including how to use the CAD data structure to associate and build the product structure. 13

14 Education Services Update to FTC Windchill PDMLink 11.0 from PTC Windchill PDMLink 10.2 for the User and Administrator In this course, you will review business and system administration enhancements. The business administration topics will review business related enhancements, such as attribute management, change management, PTC Navigate app management, and other miscellaneous business administration enhancements. The system administration topics will highlight and cover enhancements related to the new browser and platform support and system performance. FlexPLM Courses Introduction to PTC FIexPLM 11.0 for the Implementation Team This course enables users to complete basic FIexPLM functions, including how to access and browse the FIexPLM environment. Users will learn how to locate and view product information and how to manage principle business objects such as Seasons, Products, and Colorways. Business Administration of PTC Windchill FIexPLM Users in this course will learn how to configure PTC Windchill FIexPLM to support Retail, Footwear, and Apparel business entities. This learning includes an understanding of the tools and methodologies used to create a framework for business objects, as well as how to use the FIexPLM Type Manager to types and attributes. SLM Courses Administration and Configuration of InService 6.5 Learn basic InService administration concepts using InService 6.2 such as administering user accounts, using system utilities, customizing the feedback process, and more. 14

15 Building Reports for Servigistics Parts Management 11.1 This course is designed for team members who will be engaged in creating reports as part of a Servigistics Service Parts Management (SPM) implementation. You will learn concepts and vocabulary that are central to the configuration and use of the Intellicus reporting software. You will learn basic navigation of the SPM Data Schema and associated tables. Introduction to XML, DITA and Arbortext This introduction to XML, DITA and Arbortext products provides an exploration of the key concepts of XML and the Darwin Information Typing Architecture (DITA). You will learn the basic concepts of extensible Markup Language (XML), DITA, and thearbortext Product Series. You will also learn how XML DITA technologies compare and how you apply them in a publishing solution. Configuring the PTC Arbortext 7.0 Environment Learn how to use the Arbortext Publishing Engine by installing, configuring, and using it to compose documents for publishing. Create template and sample files, install a document type, and configure aliases. You will also create dynamic dialog boxes using the XUI Editor and configure and assign profiles. Using PTC Arbortext Styler 7.0 Develop techniques for specifying formats for the Arbortext window display, review multiple outputs and stylesheet formats, and view relevant documentation.you will also create authoring stylesheets, and edit window displays, page outputs, and Web outputs. Authoring using PTC Arbortext Editor 7.0 Learn the basic and advanced editing operations of Arbortext Editor. Authoring for DITA using PTC Arbortext Editor 7.0 Learn the basic and advanced editing operations of the Arbortext DITA application and Arbortext Editor. 15

16 Education Services ALM Courses Workflows and Documents with Integrity 11 Use Integrity 10.4 Workflows and Documents to perform change management by working withintegrity items, queries, and workflows to control and streamline the development lifecycle. Workflows and Documents Administration of Integrity 10.4 Working entirely in the Integrity Administration client for the duration of this course, you will learn the basic and advanced features of Integrity Workflows and Documents administration. You will manage users and groups, define projects, states, fields and triggers, and design a customized workflow process. Requirements Engineering Administration of Integrity 11 This course is an introduction to the capabilities and concepts of documents, reuse, persistence, change management, versions, and baselines required for requirements authoring. After completing this course, you will be able to move beyond the basics of requirements authoring to manage your requirements throughout an application or product lifecycle. 16

17 Customizable elearning Library Subscriptions Customizable elearning libraries gives our customers the ability to tailor the off the shelf PTC University content to meet their unique training needs. The Customizable library also gives our customers the added ability to even create new content and courses on topics of their choice. This capability enhances the in product support and training tool called Learning Connector by allowing customization of the connections from the PTC product to the customized training content. More Information > Customizable Windchill elearning Library 475 USD Contains courses on Windchill PDMLink, Windchill ProjectLink, Pro/INTRALINK, Creo View MCAD & ECAD, and Windchill PartsLink. Customizable Technical Information elearning Library 585 USD Contains courses on Windchill Service Information, Arbortext, and Creo Illustrate. Customizable PTC Servigistics Service Parts Management elearning Library Contains courses on Servigistic Service Parts Management. 295 USD Customizable Mathcad elearning Library 225 USD Contains courses on Mathcad and Mathcad Prime. Customizable Integrity elearning Library 295 USD Contains courses on Integrity Modeler, Integrity Lifecycle Manager, and Process Director. Customizable FIexPLM elearning Library 295 USD Contains courses on FlexPLM. Customizable Creo Parametric elearning Library 675 USD Contains courses on Creo Parametric, Creo Elements/Direct, and Creo Direct. Customizable Creo Illustrate elearning Library 225 USD Contains courses on Creo Illustrate. Customizable Arbortext Authoring elearning Library 475 USD Contains courses on Arbortext Editor, Arbortext Styler, and Arbortext Publishing Engine. 17

18 Education Services Other Virtual Mentor Per Hour 265 USD Onsite Mentor Per Hour (T&L not included) 265 USD Onsite Class Per Day (T&L not included, 12 seat limit) Creo Parametric Modeling Foundations 3604 USD 150 USD In this introductory course you will learn how to model using Creo Parametric, a CAD platform used by engineers and designers across the globe. The course is broken down into two sections and includes presentations, demos, and exercises. It takes approximately 3 hours to complete these activities. By the end of the course, you will have a solid grasp of how to create parts using Creo Parametric. This course is applicable to core modeling for Creo Parametric 1.0, Creo Parametric 2.0, Creo Parametric 3.0, and Creo Parametric 4.0. To access a 30 day free trial of Creo Parametric 4.0 for the exercises go to cad/creo/parametric/free-trial. 18