Introduction to Premier

Transcription

1 Introduction to Premier

2 2 of 14 Dell.com/premier is a secure, customizable procurement and support site designed to save your organization time and money through all phases of I/T product ownership.

3 The Dell Difference ebusiness and You Premier is your direct link to Dell for managing all phases of your assets lifecycles, from planning and procurement to services and support. Enhanced planning Smarter Procurement Award-Winning Support Scalable Solution Your standard products Increased order accuracy Manage assets centrally Simple workflow functionality Your partner discounts Your customers Product roadmaps Faster product delivery Online order confirmations Purchase reporting Interactive troubleshooting Online community ERP integration Customized access Seamless partner site navigation 3 of 14

4 Online Purchase Channels Dell offers a suite of online solutions allowing our customers to purchase, track, and manage their IT assets more efficiently through all phases of product ownership. 4 of 14 Premier Streamlined ordering Timely order confirmations Access to product information Pricing on demand Order history snapshots Regional purchasing capability Features similar to an ERP PremierConnect Dell s B2B ecommerce solution, that integrates Partner ERP system with Dell Premier (or Global Portal Page). Elimination of dualorder entry Maximum ERP functionality Seamless order flow Dell hosted catalog (Punch-out) /Buyer hosted catalog Global Portal A global application for our Global customers / partners One hub for global purchasing Consistent pricing and standards Localised currency and product options Order status worldwide Global report creation

5 High-Level Features Robust Product Catalogs Including Full Catalog and/or Software & Peripherals Catalogs,, all at standard partner discounts. Easy Collaboration with your Account Team A customized, secure online toolset for quoting, purchasing, reporting and product support, all backed by your account team. My Tools provides easy access to the most commonly used tasks. Can set Standard Configurations or Quotes as landing page. Access Groups and User Roles Enables customization of what users can see and do Reporting Access to real-time order status and purchase history details Find the right ink, memory, batteries and parts for your Dell products. New Homepage Easily access the Help Center from the Premier homepage. Seamless Partner Site Navigation Links located at the top of your Premier Partner page show you how to connect to the most common areas of Partner Portal. 5 of 14

6 Seamless Partner Site Navigation Seamless navigation includes Single Sign On (SSO) linkage for easy navigation between the Premier Page shopping catalog and Dell s Partner program content, such as Shop, Learn, Tools, and Support content. Partner Portal Tools & Premier ecommerce in one location. 6 of 14

7 Explore Products Systems Store Displays a complete line of Dell branded systems (notebooks, desktops, workstations, servers, & storage) Software & Peripherals Store Offers a wide variety of 3 rd party and Dell branded items to select from S&P products from multiple vendors available The S&P catalog continues to grow to make Dell a single source solution destination 7 of 14

8 Easy to find products Search Box Search Box Refine your Search (ANAV) Selectors Easily find product information by entering keywords, Dell or Mfg. part numbers. Multiple refiners to narrow down the product search. Easy-to-use selectors help you find parts, upgrades and consumables. 8 of 14

9 Save Re-orderable Bundles as Lists or Quotes Easy Collaboration with Premier Create Lists (Favorites) for easy repeat purchasing at your standard partner discounts Create equotes and share internally within your organization or with your Dell sales rep 9 of 14

10 Streamline Order Processing Shop Lists Catalogs Quotes Add to Cart & Purchase 10 of 14

11 Manage your customers My Customers enables you to manage your customers in Premier and leverage the data during quoting and ordering. My Customers may not be enabled initially when your new Premier page is created. Please consult with your Dell sales representative to learn more about this feature. Key benefits include reusable data, faster checkout, faster retrieval of quotes, reduced cycle time, less contacts to Dell and more. Want to know more? Take the My Customer online course of 14

12 Track and Manage Track and Manage Reporting suite Automated notifications designed to keep you informed of your Dell order status Order Order 1 Acknowledgement 2 Confirmation 3 Order Ship Notification Customized Reports Invoicing Reports Purchase History Find order purchase history information for a selected time period Enables users to create customized reports by adding customized reporting fields Order Status Status and estimated ship date information for orders that have not shipped yet. View, print or download your organization's invoice data for a selected time period. 12 of 14 View real-time order status, online invoices and purchase history details

13 Your Resources Dell Account team - Contact your Dell Sales Representative for any questions related to products, pricing or equotes. Dell Premier Video Library- Watch short demo videos of the main Premier features and benefits, all in one easily accessible location. Premier Video Library Partner Support provides assistance for any inquiry related to Partner Portal, tools, training, rebates/incentives. Trouble logging into the Partner Portal? NA.DellEMC.PartnerOnboarding@dell.com Partner Experience Center: Premier Helpdesk - Premier experts are available to assist for any technical inquiry related to Premier. We provide telephone & support (Mon Fri, 7:30am - 5:30pm US CST). TOLL FREE NUMBER: Option 4, 1 CHAT: Premier@dell.com 13 of 14

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