Oakland County Department of Information Technology Project Scope and Approach

Transcription

1 Oakland County Department of Information Technology Project Scope and Approach Project Name: Sizing: CLEMIS CAD Deployment Program Project ID: DF6183CD Leadership Group: CLEMIS Department: IT Division: CLEMIS Project Sponsor: Jeffrey Werner Date Requested: 6/2/216 PM Customer No. 183 Request Type: New Development IT Team Name: CLEMIS IT Team No: F Project Manager/Leader: Richard Hoose Account Number: 635 Account Description: CLEMIS Funds Customer Name: CLEMIS Grant Funded? No Mandate? No Mandate Source: Program Goal To deploy the enhanced Computer Aided Dispatch (CAD) system for CLEMIS law enforcement agencies so that resources can be dispatched and records can be maintained and shared in a more efficient manner. Business Objective To deploy the enhanced CLEMIS CAD system; for each PSAP: Major Deliverables Approach Agency configuration for the CLEMIS CAD. Migration of historical data Training on CLEMIS CAD Post-implementation support Configure Agency Equipment for the CLEMIS CAD. Configure CLEMIS CAD with agency-specific information Load historical data from the legacy CAD into CLEMIS CAD Provide training on CLEMIS CAD Provide post-implementation support Research & Analysis Gartner Research Recommendation Research Conducted Nothing found Form Rev. 11/5/215 Page 1 Project Rev.7/18/216

2 Oakland County Department of Information Technology Project Scope and Approach Project Name: Sizing: CLEMIS CAD Deployment Program Project ID: DF6183CD NACo Application Store Research Conducted Nothing found Benefits See Return on Investment (ROI) Analysis Document Impact Number of Users 8,+ Divisions CLEMIS Leadership Groups CLEMIS Risk Business Environment Low - Little or no impact to existing business processes Technical Environment Low - Proven and previously implemented technologies. Assumptions Staffing IT Staffing: resources will be available for the hours indicated per the attached project plan. Other Staffing: additional staffing will be available as follows: Role: Name Hours per Day Project Sponsor: Jeffrey Werner As needed Facilities Use existing facilities Form Rev. 11/5/215 Page 2 Project Rev.7/18/216

3 Oakland County Department of Information Technology Project Scope and Approach Project Name: Sizing: CLEMIS CAD Deployment Program Project ID: DF6183CD Technical None Funding CLEMIS Fund Other None Priority Constraints Availability of resources as planned Exclusions Form Rev. 11/5/215 Page 3 Project Rev.7/18/216

4 Oakland County Department of Information Technology Project Scope and Approach Project Name: Sizing: CLEMIS CAD Deployment Program Project ID: DF6183CD PROJECT PHASE AUTHORIZATION Phase(s): All Total Estimated Application Services Hours: Cost: Total Estimated Technical Systems Hours: Cost: $ Total Estimated CLEMIS Hours: 5,313 Cost: $ Total Estimated Internal Services Hours: Cost: IT Application Services Division Manager Approval: IT Technical Systems Division Manager Approval: IT CLEMIS Division Manager Approval: IT Internal Services Division Manager Approval: IT Management Approval: Approved: Yes No Reason: Project Sponsor Approval: Title: PROJECT SUMMARY Authorized Development (see above) Hours: 5,313 Cost: $ Preliminary Estimated Development for Future Phases Hours: Cost: Grand Total Estimated Development Hours: 5,313 Cost: $ Form Rev. 11/5/215 Page 4 Project Rev.7/18/216

5 Oakland County Department of Information Technology Project Scope and Approach Project Name: Sizing: CLEMIS CAD Deployment Program Project ID: DF6183CD Customer Acceptance of Product: PROJECT COMPLETION AUTHORIZATION Title: Project Office Review: Form Rev. 11/5/215 Page 5 Project Rev.7/18/216

6 DF6183CD - CLEMIS CAD Deployment Program Provide an Enhanced Application Service Offering Information Technology Strategic Plan Alignment Increased application integration and standardization through web services Increase the agility and responsiveness of business units by expanding customer analytics Integrate mobility and location based services in business applications Promote and utilize shared services through the use of cloud technologies to offset costs and expand product offerings to customers Leverage the County's web presence as a branded consolidated point of access to all County information and services Centralize and standardize identity and access management for all applications and content Improve the quality, reliability, and availability of all applications Enhance ability to provide effective and timely customer service Advance the use of IT Library (ITIL) best practice framework for IT Service Management Utilize a formalized customer communication plan Implement Configuration Management Database to better identify IT Assets Provide a high-quality training program to empower employees through technology Implement a Standardized Strategy Build IT Staff expertise through professional development Expand capacity through ongoing organization review and right sourcing Deliver services using a standardized shared technology infrastructure whereever possible Improve service availability through network design and management strategies Implement a consolidated security management strategy Enhance capacity planning and recovery managment strategies Develop and implement a policy for personally owned devices and services Adopt an enterprise architecture approach to technology planning, design, and implementation Run Date 6/2/216 Page 1 of 1

7 Project Summary As Of: 6/22/216 Description Year 1 Year 2 Year 3 Year 4 Year 5 Year 6 Total Benefits/Savings: Tangible Benefits Subtotal: Cost Avoidance Subtotal: 363, , ,377 51, ,38 2,322,829 Costs: Development Services Subtotal: 732,8 732,8 Hardware Subtotal: Software Subtotal: Subtotal Training Subtotal: Other Subtotal: Annual Statistics: Annual Total Savings 363, , ,377 51, ,38 2,322,829 Annual Total Costs 732,8 732,8 Annual Return on Investment (732,8) 363, , ,377 51, ,38 1,59,29 Annual Costs/Savings Ratio.%.%.%.%.%.% Project Cumulative Statistics: Cumulative Total Savings 363, ,898 1,295,275 1,796,521 2,322,829 2,322,829 Cumulative Total Costs 732,8 732,8 732,8 732,8 732,8 732,8 732,8 Cumulative Return on Investment (732,8) (369,546) 85,98 562,475 1,63,721 1,59,29 1,59,29 Cumulative Cost/Savings Ratio.% 21.73% 89.6% 56.57% 4.79% 31.55% 31.55% Year Positive Payback Achieved Year 3 Year 3 State or Federal Mandate? Signatures: Benefits Reviewed By Project Sponsor Costs (including IT Resources) Reviewed By IT Project Manager CLEMIS CAD Deployment Program ROI-MP(216622).xlsx/Project Summary Date Printed: 7/14/216 Page 1 REV: March 28, 216

8 Savings Detail As Of: 6/22/216 Benefit/Savings Description Project Savings Category Budget Category/Funding Source Unit Desc Units Rate per Unit Total Savings Annual Multiplier Motorola CAD Maintenance Avoidance Cost Avoidance CLEMIS Fund ANN 1 268, 345, Improved system performance and stability provides improved service Intangible Benefit ANN Provides a foundation for far better data integration and sharing among CLEMIS applications Intangible Benefit Tandem Hardware Maintenance Avoidance Cost Avoidance ANN 1 66,42 66, CLEMIS CAD Deployment Program ROI-MP(216622).xlsx/Savings Detail Date Printed: 7/14/216 Page 2 REV: March 28, 216

9 Savings Detail As Of: 6/22/216 Benefit/Savings Description Motorola CAD Maintenance Avoidance Improved system performance and stability provides improved service Provides a foundation for far better data integration and sharing among CLEMIS applications Tandem Hardware Maintenance Avoidance Project Savings Category Cost Avoidance Intangible Benefit Intangible Benefit Cost Avoidance Affects Project ROI? Potential Savings Extensions Y1 Y2 Y3 Y4 Y5 Y6 Y1 Y2 Y3 Y4 Y5 Y6 363, ,416 4,487 42, ,537 69,741 73,228 76,889 8,734 84,771 CLEMIS CAD Deployment Program ROI-MP(216622).xlsx/Savings Detail Date Printed: 7/14/216 Page 3 REV: March 28, 216

10 Savings Summary As Of: 6/22/216 Benefit/Savings Description Year 1 Year 2 Year 3 Year 4 Year 5 Year 6 Total Tangible Benefit: Tangible Benefits Subtotal: Cost Avoidance: Motorola CAD Maintenance Avoidance 363, ,416 4,487 42, ,537 2,7,27 Tandem Hardware Maintenance Avoidance 73,228 76,889 8,734 84, ,622 Cost Avoidance Subtotal: 363, , ,377 51, ,38 2,322,829 Intangible Benefit: Improved system performance and stability provides improved service Provides a foundation for far better data integration and sharing among CLEMIS applications Savings Total: 363, , ,377 51, ,38 2,322,829 CLEMIS CAD Deployment Program ROI-MP(216622).xlsx/Savings Summary Date Printed: 7/14/216 Page 4 REV: March 28, 216

11 Cost Detail As Of: 6/22/216 Affects Project ROI? Cost Description Project Cost Category Budget Category/Funding Source Unit Desc Units Rate per Unit Total Cost Annual Multiplier Y1 Y2 Y3 Y4 Y5 Y6 Y1 IT Hours - New Development CLEMIS Fund HR 138 Professional Svcs - New Development CLEMIS Fund HR 4, ,7 x 297,7 CLEMIS Hours - New Development CLEMIS Fund HR 4, ,1 x 435,1 IT Hours - Professional Svcs - New Development HR 78 IT Hours HR 213,312 IT Hours - Planned Maintenance 122 EA 253,373 EA 258,5 EA 258,5 EA 275, EA 12, EA 258,5 EA 183,283 Tablet Notebook - Acquisition Hardware 2,12 Tablet Notebook - Maintenance Hardware Laserprinter - Acquisition Hardware 1,432 Laserprinter - Maintenance Hardware 1,14 Image Workstations - Acquisition Hardware Image Workstations - Maintenance Hardware 3,496 PC Maintenance User Owned Hardware 2,34 Printer Maintenance User Owned Hardware 1,72 Package Software - Acquisition Software Package Software - Maintenance Software Business Objects Access Software Term Emulation SFTW-Acquisition Software Term Emulation SFTW-Maintenance Software Server - Acquisition/Upgrade EA 12, Server - Maintenance 36 Server Sftwre - Acquisition/Upgrade 335 Server Sftwre - Maintenance High-Speed Switch EA 5,127 Oracle Enterprise Per Processor - Includes 3 Years EA 7, CLEMIS CAD Deployment Program ROI-MP(216622).xlsx/Cost Detail Date Printed: 7/14/216 Page 5 REV: March 28, 216

12 Cost Detail As Of: 6/22/216 Cost Description Project Cost Category Budget Category/Funding Source Unit Desc Units Rate per Unit Total Cost Oracle Enterprise Per Processor - Year 4 and Beyond EA 3, MS SQL Server Standard Per Processor - Includes Year 1 Maintenance 4,725 MS SQL Server Standard Per Processor - Year 2 and Beyond 946 MS SQL Server Enterprise Per Processor - Includes Year 1 Maintenance 19,693 MS SQL Server Enterprise Per Processor - Year 2 and Beyond 3,939 Websphere Basic Per Processor Single/Dual Core - Includes Year 1 Maintenance 3,56 Affects Project ROI? Annual Multiplier Y1 Y2 Y3 Y4 Y5 Y6 Y1 Websphere Basic Per Processor Single/Dual Core - Year 2 and Beyond 71 Websphere ND Per Processor Single/Dual Core - Includes Year 1 Maintenance 13,18 Websphere ND Per Processor Single/Dual Core - Year 2 and Beyond 2,635 SSL Certificate 845 TBD TBD TBD TBD Internet Access 18 Project Staff Training Training User Training Training CLEMIS CAD Deployment Program ROI-MP(216622).xlsx/Cost Detail Date Printed: 7/14/216 Page 6 REV: March 28, 216

13 Cost Detail As Of: 6/22/216 Potential Cost Extensions Cost Description IT Hours - New Development Professional Svcs - New Development CLEMIS Hours - New Development IT Hours - Professional Svcs - New Development IT Hours IT Hours - Planned Maintenance Tablet Notebook - Acquisition Tablet Notebook - Maintenance Laserprinter - Acquisition Laserprinter - Maintenance Image Workstations - Acquisition Image Workstations - Maintenance PC Maintenance User Owned Printer Maintenance User Owned Package Software - Acquisition Package Software - Maintenance Business Objects Access Term Emulation SFTW-Acquisition Term Emulation SFTW-Maintenance Server - Acquisition/Upgrade Server - Maintenance Server Sftwre - Acquisition/Upgrade Server Sftwre - Maintenance High-Speed Switch Oracle Enterprise Per Processor - Includes 3 Years Project Cost Category Hardware Hardware Hardware Hardware Hardware Hardware Hardware Hardware Software Software Software Software Software Y2 Y3 Y4 Y5 Y6 CLEMIS CAD Deployment Program ROI-MP(216622).xlsx/Cost Detail Date Printed: 7/14/216 Page 7 REV: March 28, 216

14 Cost Detail As Of: 6/22/216 Potential Cost Extensions Cost Description Project Cost Category Oracle Enterprise Per Processor - Year 4 and Beyond MS SQL Server Standard Per Processor - Includes Year 1 Maintenance MS SQL Server Standard Per Processor - Year 2 and Beyond MS SQL Server Enterprise Per Processor - Includes Year 1 Maintenance MS SQL Server Enterprise Per Processor - Year 2 and Beyond Websphere Basic Per Processor Single/Dual Core - Includes Year 1 Maintenance Y2 Y3 Y4 Y5 Y6 Websphere Basic Per Processor Single/Dual Core - Year 2 and Beyond Websphere ND Per Processor Single/Dual Core - Includes Year 1 Maintenance Websphere ND Per Processor Single/Dual Core - Year 2 and Beyond SSL Certificate TBD TBD TBD TBD Internet Access Project Staff Training User Training Training Training CLEMIS CAD Deployment Program ROI-MP(216622).xlsx/Cost Detail Date Printed: 7/14/216 Page 8 REV: March 28, 216

15 As Of: 6/22/216 Cost Summary Cost Description Year 1 Year 2 Year 3 Year 4 Year 5 Year 6 Total Development Services: IT Hours - New Development Professional Svcs - New Development 297,7 297,7 CLEMIS Hours - New Development 435,1 435,1 IT Hours - Professional Svcs - New Development IT Hours - Planned Maintenance Development Services Subtotal: 732,8 732,8 Hardware: Hardware Subtotal: Software: Software Subtotal: : Server - Acquisition/Upgrade High-Speed Switch Oracle Enterprise Per Processor - Includes 3 Years Subtotal Training: Training Subtotal: Other: Other Subtotal: Costs Total: 732,8 732,8 CLEMIS CAD Deployment Program ROI-MP(216622).xlsx/Cost Summary Date Printed: 7/14/216 Page 9 REV: March 28, 216

16 Date Assumptions Assumption Description As Of: 6/22/216 CLEMIS CAD Deployment Program ROI-MP(216622).xlsx/Assumptions Date Printed: 7/14/216 Page 1 REV: March 28, 216