5-7 March, 2018 / Dubai, UAE gartner.com/me/symposium. The Most Influential Gathering of CIOs and Senior IT Executives from the GCC Region

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1 5-7 March, 2018 / Dubai, UAE gartner.com/me/symposium The Most Influential Gathering of CIOs and Senior IT Executives from the GCC Region

2 Don t miss out, register now. gartner.com/me/symposium What to expect at Symposium/ITxpo The GCC region is entering a new era of government and business transformation. As the pace of digital business adoption accelerates, this is your unique opportunity to validate, enhance and scale your strategies and gain a complete view of the business and technology challenges presented by digitalization. Drawing on unrivalled and respected Gartner research, insights and predictions, content is aligned specifically to the longer-term regional visions and initiatives. Alongside your peers and colleagues from across the region, you ll take away practical action plans and tools to help you address critical leadership, organizational, cultural, business and technology challenges. Brought to you with input from our GCC Advisory Board We ve brought together a group of highly influential and respected government and business leaders our GCC Symposium Advisory Board - to help extend and deepen the value of your Symposium experience. The Advisory Board has worked with us to inform sessions and develop personalized content focused on the specific needs and challenges of the GCC and Middle East regions. Research to scale digital business for growth Get exclusive Gartner research, revealed on-site at Gartner Symposium/ITxpo 2018, including: The 2018 CIO Agenda: Mastering the New Job of the CIO A New Digital IT Organization Structure That Every CEO Will Want The Top 10 Strategic Technology Trends for 2018 Willful Disruption and Seven Disruptions that you May Not See Coming Future of Work: Trends That Will Impact Your Digital Workplace Expert advice Connect with Gartner analysts to soundcheck your strategies and gain practical steps on how to move forward. Discover the latest predictions and emerging trends, and understand how to prepare for what lies ahead. Guaranteed inspiration Hear success stories from well-known, visionary leaders in the region who will energize the way you think and give you new ideas on where to focus going forward. Peer perspectives Build business relationships by sharing experiences with your peers. Learn how they ve overcome similar challenges and created new opportunities to deliver business value. Practical solutions Meet with solution providers to evaluate and compare multiple solutions in one place. Gain a deeper understanding of what the future holds and how to harness new, disruptive technologies. His Highness Prince Bandar bin Abdullah Al-Mashari Ministry of Interior for Technology Affairs Aiedh Al-Zahrani Executive Vice President Riyad Bank Alia Al Hammadi ICT Director Emirates Nuclear Energy Corporation Dr. Hazem Turki El Khatib IT Director Department of Finance Nitin Bhargava CIO Mashreq Bank Mohamed Sabah CIO Dubai Holding Ghinwa Baradhi CIO MENA & Turkey HSBC Dimitris Mavroyiannis CIO Commercial Bank of Dubai Ajit Naidu CEO MDC BMS, Mubadala Group 2 Gartner Symposium/ITxpo 2018 Visit gartner.com/me/symposium or call: for updates and to register! 3

3 Business Strategy Business Strategy Drive Business Performance How do you lead your organization to drive value and growth beyond operational efficiency? Learn how IT can optimize costs while enabling new revenue sources and business models. Plan for the Digital Future What do you need to know to keep ahead of the digital curve? A future-focused digital strategy is your key to managing disruption and exploiting opportunity. Explore the technologies, economics and demographics that will help you deliver long-term business benefits. Key s Donna Scott Jamie Popkin The CIO Leadership Challenge: Mastering Difficult Decisions AI, Chatbots and Event Triggered Applications Enable the Digital Business Platform Scaling Bimodal The Key Principles and Practices for Digital Success Use Data and Analytics to Drive Measurable Business Value Blockchain: Making Sense of Emerging Technologies Key s Gene Phifer James Michael Anderson Magnus Revang Nick Jones "Gartner analyst sessions have changed my mindset on how I look at implementing technologies; learning about the future trends have had an impact on making the right decisions..." Faisal Malallah, CIO, Equate Petrochemicals Hype Cycle for IT in GCC Digital Twins: The Future of Better Digital Business Decisions Customer Engagement Silos Kill Customer Experience; Here's How to Bridge Them Digital Quality Revenue and the Six Ways to Earn It Digital Business KPIs: Identifying and Then Measuring Value 4 Gartner Symposium/ITxpo 2018 Visit gartner.com/me/symposium or call: for updates and to register! 5

4 Technology and Information Technology and Information Transform the Technology Core Where should you focus to reduce technical debt and bring IT up to speed? Uncover key initiatives and investments you can make over the next 18 to 24 months to create a future-ready digital core. Architect the Digital Platform How are leading CIOs achieving success through digital platforms? Explore a range of use cases from platform development to ecosystem integration to event-triggered applications to help you deliver strong business results over the next 36 months. Key s Santhosh Rao Principal Research Christian Hestermann Key s Tiny Haynes Bettina Tratz-Ryan Building Your Digital Business Ecosystem To the Point: Top Cybersecurity Trends for the GCC in 2018 Digital Platform Roadmap: Setting Your Course Putting Data and Analytics at the Heart of Your Digital Platform What You Need to Know When Moving to the Cloud in the Middle East Sam Olyaei Sr Research Don Scheibenreif 2018 Top 10 Trends and Technologies With the Greatest Impact on Infrastructure and Operations Digital Business Demands New I&T Operating Models Market Guide for IoT Platforms Building the Digital Platform From the Remnants of Your Application Portfolio Develop a Pragmatic Security Vision and Strategy for Your Digital Platforms 6 Gartner Symposium/ITxpo 2018 Visit gartner.com/me/symposium or call: for updates and to register! 7

5 Leadership Leadership Mastering Leadership How can you accelerate your own success in a digital world? Master competencies, sharpen your skills and maximize effectiveness as you dive into the key principles and practices of high-performing CIOs. Key s Leigh McMullen Andy Rowsell-Jones Partha Iyengar Amplify Your Persuasion Superpowers The 2018 CIO Agenda: Mastering the New Job of the CIO The CIO Leadership Challenge: Mastering Difficult Decisions How Industry CIOs Are Shaping Board Thinking About Digital Transformation Nature Versus Nurture Transitioning to an Innovation Mindset Create a Dynamic Organization How do you source and develop top digital talent when demand is high and the right skills are hard to find? In order to execute on the regional visions, you have to have the right talent in place. Discover how to create the culture, structure and interactions that will help your organization thrive. Key s Helen Poitevin Jackie Fenn Rob Smith Future of Work: Trends That Will Impact Your Digital Workplace How to Empower the Augmented Employee Jump Start Your Innovation Journey: Customizable Roadmaps for Process, Culture and Outcomes Best Practices in Diversity and Inclusion New Operating Principles for Getting the Talent You Need 8 Gartner Symposium/ITxpo 2018 Visit gartner.com/me/symposium or call: for updates and to register!

6 Signature Series Signature Series The Signature Series is where future predictions and trends, new research and major Gartner announcements debut. Willful Disruption and Seven Disruptions that you May Not See Coming With so much focus on innovation and disruption as strategies to leverage in the move to Digital Business, much attention gets placed on high-profile companies who have succeeded in this manner. While there is much to be gleaned from possible emulation of the company's efforts, many organizations rightly recognize that they aren t Google and don t have the same resources. However, by understanding these disruptor's intents and strategies, organizations can better identify what can be leveraged from the strategies of well-known disruptors. David Yockelson The 2018 CIO Agenda: Mastering the New Job of CIO The "job" of CIO must grow and evolve as digital business spreads, and disruptive technologies, including smart machines and advanced analytics, reach critical mass. The complication is, for many CIOs, the path forward is unclear. What powerful practices should CIOs and IT leaders adopt to position themselves and their organizations to face the coming challenges and opportunities? This session will provide an answer, helping CIOs plan their 2018 leadership agenda. Andy Rowsell-Jones, Digital Platform Roadmap: Setting Your Course Last year, Gartner introduced the digital platform. This session continues the discussion by helping CIOs decide how to structure their digital platform for the goals of the enterprise. Some enterprises will seek to supercharge their existing business and products, while others will pursue net-new products and business models. The digital platform can be structured to support either scenarios. "Gartner analysts were able to provide me with actionable insight and guidance on a current project I am working on, including challenges I may face from a GCC perspective" Sandeep Vengsarkar, Director of IT, Al Futtaim Group Don Scheibenreif 10 Gartner Symposium/ITxpo 2018 Visit gartner.com/me/symposium or call: for updates and to register! 11

7 Our trusted Gartner s for independent and objective guidance to shape this year's Symposium/ITxpo agenda: Driving Industry Forward Andy Rowsell-Jones Don Scheibenreif Bettina Tratz-Ryan Donna Scott Christian Hestermann Gene Phifer Digital business platforms and ecosystems are changing the competitive landscape. Explore the resulting opportunities, challenges and learn new strategies to respond to disruptions within your industry. Join exclusive industry roundtables covering the following sectors: Banking & Financial Services Education Government & Public Sector Helen Poitevin Jackie Fenn James Michael Anderson Oil & Gas Jamie Popkin Nick Jones Leigh McMullen Partha Iyengar Magnus Revang Rob Smith This year we have suggested agendas aligned to regional visions such as: Saudi Arabia 2030: National Transformation Program 2020 UAE Vision 2021 National Agenda Santhosh Rao Principal Research Sam Olyaei Sr Research Tiny Haynes Smart Dubai 2021 And more and more 12 Gartner Symposium/ITxpo 2018 Visit gartner.com/me/symposium or call: for updates and to register!

8 Sponsors Technology in action Premier: For 11 years, Amazon Web Services has been the world s most comprehensive and broadly adopted cloud platform. AWS offers over 90 fully featured services for compute, storage, networking, database, analytics, application services, deployment, management, developer, mobile, Internet of Things (IoT), Artificial Intelligence (AI), security, hybrid and enterprise applications, from 42 Availability Zones (AZs) across 16 geographic regions in the U.S., Australia, Brazil, Canada, China, Germany, India, Ireland, Japan, Korea, Singapore, and the UK. AWS services are trusted by millions of active customers around the world monthly -- including the fastest growing startups, largest enterprises, and leading government agencies -- to power their infrastructure, make them more agile, and lower costs. To learn more about AWS, visit The ITxpo exhibit floor offers you and your leadership team direct access to leading technologies and services an ideal way to link your critical priorities with the most relevant solutions and providers. In fact, CIOs report that ITxpo is their best opportunity all year to thoroughly evaluate the vendor landscape and prepare for future projects ITxpo highlights include: Platinum: Apla is an original blockchain platform for building digital ecosystems with an integrated development environment(ide) of rapid application development capability. One single platform for building and deploying a scalable, interoperable blockchain application secured by quantum mechanics. Apla is built from ground up to be the most secure, agile and cost effective blockchain platform for Governments and large business networks. PhishMe is the leading provider of threat management for organizations concerned about human susceptibility to targeted attacks. PhishMe s intelligence-driven solutions empower employees to be an active line of defense by enabling them to identify, report, and mitigate spear phishing, malware, and drive-by threats. PhishMe integrates into the security technology stack, delivering measurable results to help inform and adapt an organization s security programs. PhishMe s customers include the defense industrial base, energy, financial services, healthcare, and manufacturing industries, as well as other Global 1000 entities that understand changing user security behavior improves security, ids incident response, and reduces the risk of compromise. Unbiased vendor assessment Information you need to support your technology acquisition decisions with the qualitative analysis of Gartner Magic Quadrants and Hype Cycles. ITxpo stages Sponsor-led focus on product vision, client case studies, roadmaps and important new product announcements. Emerging Technology Be on hand as the most intriguing up-and-coming providers in IT highlight their innovative technologies. ITxpo networking Network, find solutions for upcoming projects and learn about the latest technologies by attending lively receptions that facilitate a meaningful exchange of ideas. BMC is a global leader in innovative software solutions that enable businesses to transform into digital enterprises for the ultimate competitive advantage. Our Digital Enterprise Management solutions are designed to fast track digital business from mainframe to mobile to cloud and beyond. BMC Bring IT to Life BMC digital IT transforms 82 percent of the Fortune MicroStrategy (Nasdaq: MSTR) is a worldwide leader in enterprise analytics and mobility software. A pioneer in the BI and analytics space, MicroStrategy delivers innovative software that empowers people to make better decisions and transform the way they do business. We provide our enterprise customers with world-class software and expert services so they can deploy unique intelligence applications. Spinnaker Support is the worldwide leader of Third-Party Maintenance and Managed Services for organisations running Oracle and SAP software. Nearly 1,000 worldwide customers save 60+% on annual maintenance fees, and at the same time receive award-winning support. As the first third-party support provider to enter GCC markets, we support over 40 customers who operate across the region. Customers benefit from tailored, full stack support, trusting us to keep their applications running at peak performance while we help them navigate from on-premise to hybrid to cloud. The dramatic savings we provide often fund innovation, key business initiatives, and cloud migration. Tamkeen Technologies is a Saudi destination for the Government s first IT choice for enabling excellence. Tamkeen is committed to delivering highly valued and innovative IT solutions to the Government sector by leveraging on strategic partnerships, harvesting top Saudi talent and adopting leading technological capabilities. By being Innovative, Customer Centric, Service Driven, Dynamic, and transparent, Tamkeen Technologies has quickly established itself as a key digital transformation partner to organizations across the Kingdom. Silver: Your Partner for Digital Transformation 14 Gartner Symposium/ITxpo 2018 Visit gartner.com/me/symposium or call: for updates and to register! 15

9 5-7 March 2018, Dubai UAE gartner.com/me/symposium The Most Influential Gathering of CIOs and Senior IT Executives from the GCC Region Join over 600 of your CIO and Senior IT Executive peers Register Web: gartner.com/me/symposium Phone: Pricing Early-bird Price: $4,200 + VAT Early-bird Deadline: January Standard Conference Price: $4,900 + VAT Public Sector Price*: $3,650 + VAT *Eligibility required The CIO Experience The CIO Experience is limited to eligible CIOs only. If you are a CIO and want to experience the lunch keynotes, exclusive workshops and other benefits, let us know during the registration process. Hotels You must be registered to book your Symposium/ITxpo accommodation, which can be reserved directly though the online registration system by visiting the event website. Bring your team Attending as a group has clear benefits. It s about getting inspired, making new business partnerships and exploring new innovative processes across a breadth of content. As a team, align your critical priorities to drive business outcomes. Visit the website for special team pricing. Gartner Executive Programs Members Take advantage of the complimentary VIP attendance and benefits your Executive Programs Membership provides at Gartner Symposium/ITxpo. Contact your Service Delivery Associate to register today or find out more. "Peer networking is the biggest takeaway you get by attending Dubai Symposium/ITxpo; therefore validating why you need to continue thinking global and acting local..." Saleh Hamed, CIO, Emirates Nuclear Energy Corporation Bespoke Experience for your team For every company sending 15+ team members we will create a bespoke experience to address your organizational need. Contact us for more information Gartner, Inc. and/or its affiliates. All rights reserved. Gartner and ITxpo are registered trademarks of Gartner, Inc. or its affiliates. For more information, info@gartner.com or visit gartner.com. 16 Gartner Symposium/ITxpo 2018