How to Installation Guide

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1 1 How to Installation Guide

2 2 Contents Page 3. Tile To Anhydrite Screeds Incorporating Underfloor Heating using Norcros Tile To Gypsum. Page 6. Tile To Anhydrite Screeds using Cement Based Adhesives. Page 8. Tile To Anhydrite Screeds using Norcros Tile To Gypsum. Page 10. Tile to Bitumen Surfaces. Page 12. Tile to Chipboard / Timber Floors. Page 14. Tile To Concrete / Screeds Incorporating Underfloor Heating. Page 17. Tile to Concrete Floors. Page 19. Tile to Existing Floor Tiles and Impervious Surfaces. Page 21. Tile to Existing Vinyl Tiles. Page 23. Tile to Existing Wall Tiles and Impervious Surfaces. Page 25. Tile to Floating Chipboard Floors. Page 28. Tile to Flooring / Paving Grade Asphalt. Page 30. Natural Stone Tiling to Concrete / Screed Floors with Undertile Heating. Page 33. Tile to Plaster Walls Page 35. Tile to Plasterboard Walls Page 37. Tile to Plywood / Plywood Overlay Floors Page 39 Tile to Swimming Pools Page 41. Tile to Timber Floors with Undertile Heating. Page 43. Tile to Lightweight / Medium Blockwork Walls. Page 45. Tile to Render Walls.

3 3 HOW TO... TILE TO ANHYDRITE SCREEDS INCORPORATING UNDERFLOOR HEATING USING NORCROS TILE TO GYPSUM NORCROS TILE TO GYPSUM DESCRIPTION Sometimes referred to as a calcium sulphate, gypsum-based or flow screed, anhydrite screeds are a mix of fine and coarse aggregates, with a calcium sulphate (gypsum) or calcium sulphate dehydrate binder which are designed to provide a level surface ready to receive a tiled finish. They have a fluid consistency and can easily be pumped on to sites, meaning that large areas can be laid in a short time and the encapsulation of underfloor heating pipes is improved. Anhydrite screeds experience minimal shrinkage, with a low risk of cracking or curling and can generally be laid thinner than a conventional cement-based screed. They are not suitable for external or wet areas unless a tanking membrane is applied. N.B. The maximum operating water temperature of anhydrite screeds is 45 o C. PREPARATION The screed should be allowed to dry for a minimum of 1 day per millimetre up to 40mm thick, with an additional 2 days per millimetre above 40mm to a Relative Humidity (RH) of not greater than 85%. Surface laitance should be removed by sanding and vacuuming, this is normally carried out within 4-5 days after laying and will also aid the drying process of the screed. The drying rate can also be improved by using heaters and dehumidifiers. The underfloor heating must be commissioned in accordance with the manufacturers recommendations, however it may be used to aid the drying process by using the following procedure: 1. Allow the screed to dry for 7 days 2. Increase the heating system temperature by 5 o C per day to operating temperature and maintain at this temperature for a minimum of 7 days 3. Reduce the screed temperature by 10 o C per day until the screed surface reaches room temperature or not less than 15 o C. Check the moisture content of the screed once this process has been completed. Once dry, the screed should be primed with Norcros Prime Bond diluted 1: 4 with water which should be allowed to dry before tiling commences. SETTING OUT The general rule is to work from the centre outwards. Measure the width and length of the floor and draw a cross in the centre. From the central cross lay out the dry tiles allowing a minimum 3mm wide gap between the tiles to allow for movement stresses within the floor during service. These gaps will be filled with grout once the tiles have been fixed and the adhesive dried. Make sure there are no awkward cuts, some adjustment may be necessary. Always be aware of how the floor will look when you enter the room. To counteract movement stresses, which can result in tiles cracking and/or debonding a movement joints should be provided.

4 4 In heated calcium sulphate floor screeds, movement joints should be detailed: Over structural joints in the underlying construction. These movement joints through the screed and tile bed should coincide with and be designed to accommodate the same movement of the underlying structural joints. At perimeters of floors where the screed abuts walls and upstands and at door thresholds. As a movement joint through both the screed and tile bed dividing the tiling into areas not greater than 40m2, or in accordance with the screed suppliers or screed manufacturers instructions. The areas bounded by movement joints should be square to rectangular with the width to length ratio not exceeding 5 to 8. As movement joints at significant changes of width of the screed surface and in doorways (ground plan length over 5m) with several rooms arranged one after another within a floor plan. As a boundary joint isolating areas of screed with separately controlled heating circuits. At doorway thresholds between separate areas of use. At junctions between heated and unheated sections of the screed. The width and spacing of movement joints should be sufficient to accommodate anticipated thermal movement of the screed between the maximum operating temperature and expected lowest temperature of the screed. The coefficient of thermal expansion of the pumped calcium sulphate screed should be taken to be.012mm/m2/oc. If the detail provided by the screed manufacturer states that there might be changes in length during installation (expansion), these must also be taken into account when calculating the necessary width of movement joints. Note: Although pumped calcium sulphate based screeds can be laid in large areas without joints, where joints are required in heated screed they will have to be formed during the application of the calcium sulphate screed. This will require the use of formwork or the use of proprietary pre-formed movement joint profiles designed for this purpose. FIXING Fix tiles in a 2 6mm bed of Norcros Tile to Gypsum Adhesive. Gradually add approximately 4 parts of adhesive to 1 part of water, stirring to a smooth lump-free consistency. The properly mixed adhesive will be thick enough to hold the adhesive ribs without slumping. Mix only enough material that can be used within the pot life of the material which will be around 30 minutes at 20 o C this will be extended in cold conditions and reduced in hot weather/warm temperatures.

5 5 APPLICATION Using a suitable notched floor trowel held at a 45 o angle, spread the adhesive onto the floor to form parallel ribs into which the tiles should be pushed with a firm twisting action, this will collapse the ribs of adhesive and produce a 3-4mm solid bed of adhesive beneath the tiles. Work in small areas and discard any adhesive that begins to dry or skin over. Tiles with deeply keyed back profiles may need to back buttered. Every so often lift a tile to check that it is in full contact with the adhesive and that no voids are left in the adhesive bed. Wipe off any adhesive residues from the surface of the tiles using a damp sponge before the adhesive sets. Remove deposits of adhesive which may build up in the gaps between the tiles. DO NOT WALK ON THE TILES FOR AT LEAST 2-3 HOURS, or until the adhesive has set. CUTTING TILES Floor tiles, especially natural stone and porcelain can be difficult to cut and good quality tools are required. These can bought or in some instances hired. A slide cutter and nippers are essential, however an electric wet cutter will make the job easier. For intricate cuts a cardboard template will help to achieve more accurate results. GROUTING Allow the adhesive to dry. Use either Norcros Floor & Wall Tile Grout, Norcros Flexible Floor & Wall Tile Grout or Norcros 4 into 1 Grout. Clean out any dust, dirt and adhesive from between the tiles and make sure that the joints are dry. Approximately 4-5 parts grout powder should be added to 1 part water, ensuring that the powder is added to the liquid to prevent the product from flash setting. Manually mix the grout to reduce the amount of air incorporated into the mix. Holding a soft rubber grout float at 45 o, sweep the mixed grout diagonally across the tiles, ensuring that the grout is pushed fully into the joints. Clean off as much grout from the surface of the tiles as possible and allow the grout to become touch dry. Clean off the grout residues with a damp sponge wiped diagonally across the tiles. Allow the tiles to dry and buff the surface with a dry cloth. Any stubborn residues may be cleaned off with washing up detergent mixed with warm water within 24 hours of grouting. N.B. Before grouting commences trial a small inconspicuous area to check that the grout does not stain the tiles. If there is any risk of staining, the tiles should be fully sealed using a proprietary sealer before grouting begins. The heating may be switched on 14 days after completion of tiling, raising the temperature gradually at a rate of 5 o C per day.

6 6 HOW TO... TILE TO ANHYDRITE SCREEDS USING CEMENT-BASED ADHESIVES DESCRIPTION Sometimes referred to as a calcium sulphate, gypsum-based or flow screed, anhydrite screeds are a mix of fine and coarse aggregates, with a calcium sulphate (gypsum) or calcium sulphate dehydrate binder which are designed to provide a level surface ready to receive a tiled finish. They have a fluid consistency and can easily be pumped on to sites, meaning that large areas can be laid in a short time and the encapsulation of underfloor heating pipes is improved. Anhydrite screeds experience minimal shrinkage, with a low risk of cracking or curling and can generally be laid thinner than a conventional cement-based screed. They are not suitable for external or wet areas unless a tanking membrane is applied. PREPARATION The screed should be allowed to dry for a minimum of 1 day per millimeter up to 40mm thick, with an additional 2 days per millimeter above 40mm to a Relative Humidity (RH) of not greater than 75% (0.5% w/w). Surface laitance should be removed by sanding and vacuuming; this is normally carried out within 4-5 days after laying and will also aid the drying process of the screed. Once dry, the screed should be primed with progressively stronger coats of Norcros Prime Bond as follows: Diluted 1 part Prime Bond to 4 parts water. Allow to dry. 1:3 dilution applied at 90 o to the first coat. Allow to dry. If the screed is still after the first 2 coats, apply a third coat, diluted 1:2 with water and allow to dry. Any excess primer which pools on the screed surface should be removed. Alternatively, allow the screed to dry to a Relative Humidity of not greater than 85%, ensuring that the floor is prepared as above prior to laying Norcros Permalayer anti fracture membrane in a bed of Norcros Rapid Porcelain Grey adhesive. SETTING OUT The general rule is to work from the centre outwards. Measure the width and length of the floor and draw a cross in the centre. From the central cross lay out the dry tiles allowing a 3mm wide gap between the tiles to allow for movement stresses within the floor during service. These gaps will be filled with grout once the tiles have been fixed and the adhesive dried. Make sure there are no awkward cuts, some adjustment may be necessary. Always be aware of how the floor will look when you enter the room. To counteract movement stresses, which can result in tiles cracking and/or debonding. A movement joint should be provided around the perimeter of the room. A gap no less than 6mm wide and 6mm deep or the depth of the tile should be left at the junction between the walls and the floor. This should be filled with silicone sealant at the end of the job, or if being covered with skirting boards or kitchen units etc. may be left open. In large floor areas, intermediate movement joints should be provided at 8 to 10 metre intervals in both directions. Refer to the How to Sheet Movement Joints in Tiled Installations for recommendations regarding movement joint requirements in heated anhydrite screeds.

7 7 FIXINGFix tiles in either Norcros Rapid Porcelain Grey or White, Norcros One Part Flexible Grey or White or Norcros S1 adhesives. For large format tiles use Norcros Thick Bed Stone & Porcelain or Norcros S1 adhesives. Mix the adhesive in accordance with the recommendations on the bags/ product data sheets, gradually stirring to a smooth lump-free consistency. The properly mixed adhesive will be thick enough to hold the adhesive ribs without slumping. Mix only enough material that can be used within the pot life of the material which will be around 30 minutes at 20 o C this will be extended in cold conditions and reduced in hot weather/warm temperatures. APPLICATION Using a suitable notched floor trowel held at a 45 o angle, spread the adhesive onto the floor to form parallel ribs into which the tiles should be pushed with a firm twisting action, this will collapse the ribs of adhesive and produce a 3-4mm solid bed of adhesive beneath the tiles. Work in small areas and discard any adhesive that begins to dry or skin over. Tiles with deeply keyed back profiles may need to back buttered. Every so often lift a tile to check that it is in full contact with the adhesive and that no voids are left in the adhesive bed. Wipe off any adhesive residues from the surface of the tiles using a damp sponge before the adhesive sets. Remove deposits of adhesive which may build up in the gaps between the tiles. DO NOT WALK ON THE TILES FOR AT LEAST 2-3 HOURS, (16-24 hours if One Part Flexible adhesive is used) or until the adhesive has set. CUTTING TILES Floor tiles, especially natural stone and porcelain can be difficult to cut and good quality tools are required. These can bought or in some instances hired. A slide cutter and nippers are essential, however an electric wet cutter will make the job easier. For intricate cuts a cardboard template will help to achieve more accurate results. GROUTING Allow the adhesive to dry. Use either Norcros Flexible Floor & Wall Tile Grout or Norcros 4 into 1 Grout. Clean out any dust, dirt and adhesive from between the tiles and make sure that the joints are dry. Approximately 4-5 parts grout powder should be added to 1 part water, ensuring that the powder is added to the liquid to prevent the product from flash setting. Manually mix the grout to reduce the amount of air incorporated into the mix. Holding a soft rubber grout float at 45 o, sweep the mixed grout diagonally across the tiles, ensuring that the grout is pushed fully into the joints. Clean off as much grout from the surface of the tiles as possible and allow the grout to become touch dry. Clean off the rout residues with a damp sponge wiped diagonally across the tiles. Allow the tiles to dry and buff the surface with a dry cloth. Any stubborn residues may be cleaned off with washing up detergent mixed with warm water within 24 hours of grouting. N.B. Before grouting commences trial a small inconspicuous area to check that the grout does not stain the tiles. If there is any risk of staining, the tiles should be fully sealed using a proprietary sealer before grouting begins.

8 HOW TO... TILE TO ANHYDRITE SCREEDS USING NORCROS TILE TO GYPSUM DESCRIPTION Sometimes referred to as a calcium sulphate, gypsum-based or flow screed, anhydrite screeds are a mix of fine and coarse aggregates, with a calcium sulphate (gypsum) or calcium sulphate dehydrate binder which are designed to provide a level surface ready to receive a tiled finish. They have a fluid consistency and can easily be pumped on to sites, meaning that large areas can be laid in a short time and the encapsulation of underfloor heating pipes is improved. Anhydrite screeds experience minimal shrinkage, with a low risk of cracking or curling and can generally be laid thinner than a conventional cement-based screed. They are not suitable for external or wet areas unless a tanking membrane is applied. PREPARATION The screed should be allowed to dry for a minimum of 1 day per millimetre up to 40mm thick, with an additional 2 days per millimetre above 40mm to a Relative Humidity (RH) of not greater than 85%. Surface laitance should be removed by sanding and vacuuming, this is normally carried out within 4-5 days after laying and will also aid the drying process of the screed. Once dry, the screed should be primed with Norcros Prime Bond diluted 1: 4 with water which should be allowed to dry before tiling commences. SETTING OUT The general rule is to work from the centre outwards. Measure the width and length of the floor and draw a cross in the centre. From the central cross lay out the dry tiles allowing a 3mm wide gap between the tiles to allow for movement stresses within the floor during service. These gaps will be filled with grout once the tiles have been fixed and the adhesive dried. Make sure there are no awkward cuts, some adjustment may be necessary. Always be aware of how the floor will look when you enter the room. To counteract movement stresses, which can result in tiles cracking and/or debonding. A movement joint should be provided around the perimeter of the room. A gap no less than 6mm wide and 6mm deep or the depth of the tile should be left at the junction between the walls and the floor. This should be filled with silicone sealant at the end of the job, or if being covered with skirting boards or kitchen units etc. may be left open. In large floor areas, intermediate movement joints should be provided at 8 to 10 metre intervals in both directions. Refer to the How to Sheet Tiling to Anhydrite Screeds incorporating Underfloor Heating using Tile to Gypsum for recommendations regarding movement joint requirements in heated anhydrite screeds. FIXING Fix tiles in a 2 6mm bed of Norcros Tile to Gypsum Adhesive. Gradually add approximately 4 parts of adhesive to 1 part of water, stirring to a smooth lump-free consistency. The properly mixed adhesive will be thick enough to hold the adhesive ribs without slumping. Mix only enough material that can be used within the pot life of the material which will be around 30 minutes at 20 o C this will be extended in cold conditions and reduced in hot weather/warm temperatures. 8

9 9 APPLICATION Using a suitable notched floor trowel held at a 45 o angle, spread the adhesive onto the floor to form parallel ribs into which the tiles should be pushed with a firm twisting action, this will collapse the ribs of adhesive and produce a 3-4mm solid bed of adhesive beneath the tiles. Work in small areas and discard any adhesive that begins to dry or skin over. Tiles with deeply keyed back profiles may need to back buttered. Every so often lift a tile to check that it is in full contact with the adhesive and that no voids are left in the adhesive bed. Wipe off any adhesive residues from the surface of the tiles using a damp sponge before the adhesive sets. Remove deposits of adhesive which may build up in the gaps between the tiles. DO NOT WALK ON THE TILES FOR AT LEAST 2-3 HOURS, or until the adhesive has set. CUTTING TILES Floor tiles, especially natural stone and porcelain can be difficult to cut and good quality tools are required. These can bought or in some instances hired. A slide cutter and nippers are essential, however an electric wet cutter will make the job easier. For intricate cuts a cardboard template will help to achieve more accurate results. GROUTING Allow the adhesive to dry. Use either Norcros Floor & Wall Tile Grout, Norcros Flexible Floor & Wall Tile Grout or Norcros 4 into 1 Grout. Clean out any dust, dirt and adhesive from between the tiles and make sure that the joints are dry. Approximately 4-5 parts grout powder should be added to 1 part water, ensuring that the powder is added to the liquid to prevent the product from flash setting. Manually mix the grout to reduce the amount of air incorporated into the mix. Holding a soft rubber grout float at 45 o, sweep the mixed grout diagonally across the tiles, ensuring that the grout is pushed fully into the joints. Clean off as much grout from the surface of the tiles as possible and allow the grout to become touch dry. Clean off the grout residues with a damp sponge wiped diagonally across the tiles. Allow the tiles to dry and buff the surface with a dry cloth. Any stubborn residues may be cleaned off with washing up detergent mixed with warm water within 24 hours of grouting. N.B. Before grouting commences trial a small inconspicuous area to check that the grout does not stain the tiles. If there is any risk of staining, the tiles should be fully sealed using a proprietary sealer before grouting begins.

10 10 HOW TO... TILING TO BITUMEN SURFACES PREPARATION All surfaces should be dry, clean and strong enough to support the additional weight of tiling without deflection. All traces of dirt, dust, laitance and other contamination must be removed. Substrates should be true and sufficiently flat to allow Norcros Pro Board to be fixed without leaving any voids beneath the boards Porous or dusty surfaces must be sealed using Norcros Prime Bond diluted 1: 4 with water. (Refer to the Norcros Pro Board product data sheets for information on the range of boards available. It should be noted that Norcros Wedgeboard is also available as part of this system. Wedgeboard is manufactured with a pre-determined fall of minimum 1% [20mm thick reducing to 8mm] and is ideal for use in areas such as balconies and wet rooms which require floors to be laid to falls). APPLICATION Stir the contents of Ultim8 B+ bucket. Use a notched mosaic trowel to apply the adhesive to the bitumen surface. Lay Norcros Pro Board of a suitable thickness (6mm for solid substrates and 10mm for timber substrates) into the adhesive bed and press firmly to collapse the ribs. Allow the adhesive to dry. In areas which may be subject to wetting, tape joints between the boards using Norcros Butyl Waterproofing Tape. Once the adhesive has dried, tiles may be fixed using any of the Norcros Flexible cement-based adhesives. SETTING OUT The general rule is to work from the centre outwards. Measure the width and length of the floor and draw a cross in the centre. From the central cross lay out the dry tiles allowing a 3mm wide gap between the tiles to allow for movement stresses within the floor during service. These gaps will be filled with grout once the tiles have been fixed and the adhesive dried. Make sure there are no awkward cuts, some adjustment may be necessary. Always be aware of how the floor will look when you enter the room. To counteract movement stresses, which can result in tiles cracking and/or debonding, in accordance with British Standard BS5385-3:2014, movement joints should be provided: a. Over existing and/or structural movement joints b. Perimeter movement joints should be inserted at door thresholds and where the tiling abuts restraining surfaces such as perimeter walls, columns, curbs, steps and plant fixed to the base c. In larger internal floor areas, intermediate movement joints should be provided to form bays of size not greater than 10m x 10m d. In larger external flor areas, intermediate movement joints should be provided to form bays of size less than 10m x 10m e. On suspended floors, stress relieving joints should be inserted where flexing is likely to occur, e.g. over supporting walls or beams. f. Internal floors, which might be subjected to significant thermal changes, i.e. direct sunlight in atria, or underfloor heating etc, the floor area should be divided up by intermediate movement joints provided at 5m intervals in both horizontal directions to provide 25m 2 bays. N.B. These bay sizes may be increased to 40m 2 when Norcros Permalayer anti-fracture matting is used.

11 11 CUTTING TILES Floor tiles, especially natural stone and porcelain can be difficult to cut and good quality tools are required. These can bought or in some instances hired. A slide cutter and nippers are essential, however an electric wet cutter will make the job easier. For intricate cuts a cardboard template will help to achieve more accurate results. FIXING TILES Tiles may be fixed in a solid bed of either Norcros Rapid Porcelain Grey or White, Norcros Thick Bed Stone & Porcelain or Norcros S1 adhesives. Using a suitable notched floor trowel held at a 45 o angle, spread the adhesive onto the floor to form parallel ribs into which the tiles should be pushed with a firm twisting action, this will collapse the ribs of adhesive and produce a 3-4mm solid bed of adhesive beneath the tiles. Work in small areas and discard any adhesive that begins to dry or skin over. Tiles with deeply keyed back profiles may need to back buttered. Every so often lift a tile to check that it is in full contact with the adhesive and that no voids are left in the adhesive bed. Wipe off any adhesive residues from the surface of the tiles using a damp sponge before the adhesive sets. Remove deposits of adhesive which may build up in the gaps between the tiles. DO NOT WALK ON THE TILES FOR AT LEAST 2-3 HOURS, or until the adhesive has set. GROUTING Allow the adhesive to dry. Use either Norcros Flexible Wide Joint Floor & Wall Tile Grout or Norcros 4 into 1 Grout. Clean out any dust, dirt and adhesive from between the tiles and make sure that the joints are dry. Approximately 4-5 parts grout powder should be added to 1 part water, ensuring that the powder is added to the liquid to prevent the product from flash setting. Manually mix the grout to reduce the amount of air incorporated into the mix. Holding a soft rubber grout float at 45 o, sweep the mixed grout diagonally across the tiles, ensuring that the grout is pushed fully into the joints. Clean off as much grout from the surface of the tiles as possible and allow the grout to become touch dry. Clean off the grout residues with a damp sponge wiped diagonally across the tiles. Allow the tiles to dry and buff the surface with a dry cloth. Any stubborn residues may be cleaned off with washing up detergent mixed with warm water within 24 hours of grouting. N.B. Before grouting commences trial a small inconspicuous area to check that the grout does not stain the tiles. If there is any risk of staining, the tiles should be fully sealed using a proprietary sealer before grouting begins.

12 HOW TO... TILING TO CHIPBOARD/TIMBER FLOORS PREPARATION It is essential that the existing timber floor is stable, clean and in good condition with adequate ventilation beneath the chipboard to prevent atmospheric moisture distortion. Chipboard must be flooring grade/moisture resistant screwed down at 300mm centres to joists. Additional cross-noggings should be inserted where necessary. All board edges should be glued. Chipboard should ideally be a minimum 22mm thick. It should be able to support the additional weight without excessive deflection** The surface of the timber should be primed with undiluted Prime Bond which should be allowed to dry. (priming of chipboard is not necessary) Chipboard which has a wax coating is not suitable to receive a direct tiled finish To avoid shrinkage defects in new boards, the moisture content of the timber must match that of the finished installation before it is fixed (pre-conditioning). When received on site, the boards should be unpacked and loosely stacked, preferably with spacing stickers between the pieces to allow air to circulate around the timber. Store length ways, placing heavy weights on top of the timber stack to restrict warping of the boards. The length of time that the timber should be pre-conditioned will vary depending upon how closely the timber matches site conditions. If conditioning for more than two or three days is required, it is wise to restack the timber, moving material from inside the stack to the outside. Conditioning for 14 days or more may be necessary. In areas which may be subject to wetting, chipboard must be tanked using Norcros Wet Seal Tanking Membrane **To check that movement in the floor is not excessive, fill a tumbler to the rim with water and place it on the floor. Stand approximately 1 metre away from the tumbler and jump on the floor. If the water spills out of the tumbler then the floor should be strengthened with an overlay of either 15-18mm WBP Plywood or 10mm Norcros Pro Board. SETTING OUT The general rule is to work from the centre outwards. Measure the width and length of the floor and draw a cross in the centre. From the central cross lay out the dry tiles allowing a 3mm wide gap between the tiles to allow for movement stresses within the floor during service. These gaps will be filled with grout once the tiles have been fixed and the adhesive dried. Make sure there are no awkward cuts, some adjustment may be necessary. Always be aware of how the floor will look when you enter the room. To counteract movement stresses, which can result in tiles cracking and/or debonding, in accordance with British Standard BS5385-3:2014, movement joints should be provided: a. Over existing and/or structural movement joints b. Perimeter movement joints should be inserted at door thresholds and where the tiling abuts restraining surfaces such as perimeter walls, columns, curbs, steps and plant fixed to the base c. In larger internal floor areas, intermediate movement joints should be provided to form bays of size not greater than 10m x 10m d. In larger external flor areas, intermediate movement joints should be provided to form bays of size less than 10m x 10m e. On suspended floors, stress relieving joints should be inserted where flexing is likely to occur, e.g. over supporting walls or beams. f. Internal floors, which might be subjected to significant thermal changes, i.e. direct sunlight in atria, or underfloor heating etc, the floor area should be divided up by intermediate movement joints provided at 5m intervals in both horizontal directions to provide 25m 2 bays. N.B. These bay sizes may be increased to 40m 2 when Norcros Permalayer anti-fracture matting is used. 12

13 13 CUTTING TILES Floor tiles, especially natural stone and porcelain can be difficult to cut and good quality tools are required. These can bought or in some instances hired. A slide cutter and nippers are essential, however an electric wet cutter will make the job easier. For intricate cuts a cardboard template will help to achieve more accurate results. FIXING Option 1 Fix tiles in a 3-4mm solid bed of Norcros One Part Direct to Wood and allow to dry. Option 2 Lay Norcros Permalayer anti-fracture membrane onto the chipboard in a 2mm bed of Norcros Rapid Porcelain Grey Adhesive & allow to dry before laying tiles in a 3-4mm solid bed of Norcros Rapid Porcelain Grey, Rapid Porcelain & Stone White adhesive, Thick Bed Stone & Porcelain adhesive or Norcros Rapid Porcelain S1 adhesive. Allow to dry. Option 3 Overlay the chipboard with 10mm thick Norcros Pro Board (refer to product data sheet) before laying tiles in a 3-4mm solid bed of Norcros Rapid Porcelain Grey, Rapid Porcelain & Stone White adhesive, Thick Bed Stone & Porcelain adhesive. Or Rapid Porcelain S1 adhesive. Allow to dry. APPLICATION Using a suitable notched floor trowel held at a 45 o angle, spread the adhesive onto the floor to form parallel ribs into which the tiles should be pushed with a firm twisting action, this will collapse the ribs of adhesive and produce a 3-4mm solid bed of adhesive beneath the tiles. Work in small areas and discard any adhesive that begins to dry or skin over. Tiles with deeply keyed back profiles may need to back buttered. Every so often lift a tile to check that it is in full contact with the adhesive and that no voids are left in the adhesive bed. Wipe off any adhesive residues from the surface of the tiles using a damp sponge before the adhesive sets. Remove deposits of adhesive which may build up in the gaps between the tiles. DO NOT WALK ON THE TILES FOR AT LEAST 2-3 HOURS, or until the adhesive has set. GROUTING Allow the adhesive to dry. Use either Norcros Flexible Wide Joint Floor & Wall Tile Grout or Norcros 4 into 1 Grout. Clean out any dust, dirt and adhesive from between the tiles and make sure that the joints are dry. Approximately 4-5 parts grout powder should be added to 1 part water, ensuring that the powder is added to the liquid to prevent the product from flash setting. Manually mix the grout to reduce the amount of air incorporated into the mix. Holding a soft rubber grout float at 45 o, sweep the mixed grout diagonally across the tiles, ensuring that the grout is pushed fully into the joints. Clean off as much grout from the surface of the tiles as possible and allow the grout to become touch dry. Clean off the grout residues with a damp sponge wiped diagonally across the tiles. Allow the tiles

14 14 HOW TO... TILING TO CONCRETE/ SCREED FLOORS INCORPORATING UNDERFLOOR HEATING SYSTEMS DESCRIPTION A reinforced cement: sand screed generally 65mm to 75mm thick incorporating hot water pipes. PREPARATION Minimum drying times for new concrete/ sand: cement screeds before installation of heating/ tiles are: Concrete = minimum 6 weeks Sand: cement screed = minimum 3 weeks Once dried the heating should be switched on and the temperature raised at a rate of 5 o C per day to operating temperature. The operating temperature should then be maintained for 2-3 days before cooling down to room temperature, i.e. above 15 o C and below 20 o C. This is to ensure any movement in the screed has taken place prior to the the tiles being fixed. On completion of tiling, the heating should be allowed to cool completely and should not be switched on for a minimum of 14 days to allow the adhesive & grout to fully cure. After this time, the heating should be switched on at a rate of 5 o C per day to operating temperature. N.B. It is essential to ensure that the tiles selected are suitable for use on heated floors. Remove all traces of dust/ dirt/ laitance and prime with Norcros Prime Bond diluted 1: 4 with water. To protect the tiles from thermal movement stresses, Norcros Permalayer anti-fracture membrane may be laid in a 2mm bed of Norcros Rapid Porcelain Grey adhesive. Allow to dry. OPERATING TEMPERATURES Guidance on the design of underfloor heating is set out in BS EN 1264 Water based surface embedded heating and cooling systems. The maximum surfaces temperatures for ceramic/ porcelain tiles laid onto heated concrete/screeds are: AREA MAXIMUM FLOOR SURFACE TEMPERATURE o C DESIGN ROOM TEMPERATURE o C HEAT EMISSION W/m 2 Occupied Area Peripheral Area Bathroom or similar

15 15 SETTING OUT The general rule is to work from the centre outwards. Measure the width and length of the floor and draw a cross in the centre. From the central cross lay out the dry tiles allowing a minimum 3mm wide gap between the tiles to allow for movement stresses within the floor during service. These gaps will be filled with grout once the tiles have been fixed and the adhesive dried. Make sure there are no awkward cuts, some adjustment may be necessary. Always be aware of how the floor will look when you enter the room. To counteract movement stresses, which can result in tiles cracking and/or debonding, in accordance with British Standard BS5385-3:2014, movement joints should be provided: a. Over existing and/or structural movement joints b. Perimeter movement joints should be inserted at door thresholds and where the tiling abuts restraining surfaces such as perimeter walls, columns, curbs, steps and plant fixed to the base C. Internal floors, which might be subjected to significant thermal changes, i.e. direct sunlight in atria, or underfloor heating etc., the floor area should be divided up by intermediate movement joints provided at 5m intervals in both horizontal directions to provide 25m 2 bays. N.B. These bay sizes may be increased to 40m 2 with a maximum bay length of 8m when Norcros Permalayer anti-fracture matting is used. CUTTING TILES Floor tiles, especially natural stone and porcelain can be difficult to cut and good quality tools are required. These can bought or in some instances hired. A slide cutter and nippers are essential, however an electric wet cutter will make the job easier. For intricate cuts a cardboard template will help to achieve more accurate results. FIXING Fix tiles in a highly polymer modified adhesive such as Norcros Rapid Porcelain Tile Adhesive Grey, Norcros Rapid Porcelain & Stone Adhesive White, Norcros Rapid Porcelain S1 adhesives, or Norcros Thick Bed Stone & Porcelain Grey/White or Norcros Rapid Porcelain S1 adhesive for large format tiles. N.B. Before grouting commences trial a small inconspicuous area to check that the grout does not stain the tiles. If there is a risk of any staining, the tiles should be fully sealed using a proprietary sealer before grouting begins.

16 16 APPLICATION Using a suitable notched floor trowel held at a 45 o angle, spread the adhesive onto the floor to form parallel ribs into which the tiles should be pushed with a firm twisting action, this will collapse the ribs of adhesive and produce a 3-4mm solid bed of adhesive beneath the tiles. Work in small areas and discard any adhesive that begins to dry or skin over. Tiles with deeply keyed back profiles may need to back buttered. Every so often lift a tile to check that it is in full contact with the adhesive and that no voids are left in the adhesive bed. Wipe off any adhesive residues from the surface of the tiles using a damp sponge before the adhesive sets. Remove deposits of adhesive which may build up in the gaps between the tiles. DO NOT WALK ON THE TILES FOR AT LEAST 2-3 HOURS, or until the adhesive has set. GROUTING Allow the adhesive to dry. Use either Norcros Flexible Wide Joint Floor & Wall Tile Grout or Norcros 4 into 1 Grout. Clean out any dust, dirt and adhesive from between the tiles and make sure that the joints are dry. Approximately 4-5 parts grout powder should be added to 1 part water, ensuring that the powder is added to the liquid to prevent the product from flash setting. Manually mix the grout to reduce the amount of air incorporated into the mix. Holding a soft rubber grout float at 45 o, sweep the mixed grout diagonally across the tiles, ensuring that the grout is pushed fully into the joints. Clean off as much grout from the surface of the tiles as possible and allow the grout to become touch dry. Clean off the grout residues with a damp sponge wiped diagonally across the tiles. Allow the tiles to dry and buff the surface with a dry cloth. Any stubborn residues may be cleaned off with washing up detergent mixed with warm water within 24 hours of grouting.

17 17 HOW TO... TILING TO CONCRETE FLOORS PREPARATION Concrete must be at least 6 weeks old to enable movement caused by drying shrinkage to have taken place. The concrete must be clean, dry and free from dust, laitance and any other contaminants which may act as a release agent, preventing the adhesive from bonding to the concrete. If the concrete is dusty, dry brush with a wire brush and remove the loose dust. Brush apply Norcros Prime Bond diluted 1: 4 with water, to reduce the absorbency of the concrete and suppress dust. The concrete may be levelled using either Norcros Pro 50 or Norcros Pro 30 levelling compound. Power Floated Concrete has a shiny finish which inhibits adhesion, for this reason it should be prepared by either: 1. Mechanically abrading to expose the coarse aggregate. OR 2. Removing all traces of dirt, dust etc. prior to applying a slurry bonding coat consisting of 2 parts cementbased adhesive: 1 part Norcros Prime Bond using a brush or roller. The slurry bonding coat should be allowed to dry before fixing commences. SETTING OUT The general rule is to work from the centre outwards. Measure the width and length of the floor and draw a cross in the centre. From the central cross lay out the dry tiles allowing a minimum 3mm wide gap between the tiles to allow for movement stresses within the floor during service. These gaps will be filled with grout once the tiles have been fixed and the adhesive dried. Make sure there are no awkward cuts, some adjustment may be necessary. Always be aware of how the floor will look when you enter the room. To counteract movement stresses, which can result in tiles cracking and/or debonding, in accordance with British Standard BS5385-3:2014, movement joints should be provided: a. Over existing and/or structural movement joints b. Perimeter movement joints should be inserted at door thresholds and where the tiling abuts restraining surfaces such as perimeter walls, columns, curbs, steps and plant fixed to the base C. In large floor areas, intermediate movement joints should be provided at 8-10 metre intervals. More information on the provision of movement joints is available in the Norcros How to Sheet Movement Joints in Tiled Installations. CUTTING TILES Floor tiles, especially natural stone and porcelain can be difficult to cut and good quality tools are required. These can bought or in some instances hired. A slide cutter and nippers are essential, however an electric wet cutter will make the job easier. For intricate cuts a cardboard template will help to achieve more accurate results.

18 18 FIXING Fix tiles in a cement-based adhesive such as Norcros Fast Set Rock-Tite, Norcros Rapid Porcelain Grey or White, Norcros Rapid Porcelain S1 or Norcros Thick Bed Stone & Porcelain Adhesive. Refer to the packaging or product data sheets for information regarding mixing ratios. Stir until a smooth lump-free consistency is achieved. Mix only enough material that can be used within the pot life of the product (around 30 minutes at 20 o C). N.B. This will be extended in cold weather and reduced in warm conditions. APPLICATION Using a suitable notched floor trowel held at a 45 o angle, spread the adhesive onto the floor to form parallel ribs into which the tiles should be pushed with a firm twisting action, this will collapse the ribs of adhesive and produce a 3-4mm solid bed of adhesive beneath the tiles. Work in small areas and discard any adhesive that begins to dry or skin over. Tiles with deeply keyed back profiles may need to back buttered. Every so often lift a tile to check that it is in full contact with the adhesive and that no voids are left in the adhesive bed. Wipe off any adhesive residues from the surface of the tiles using a damp sponge before the adhesive sets. Remove deposits of adhesive which may build up in the gaps between the tiles. DO NOT WALK ON THE TILES FOR AT LEAST 2-3 HOURS, or until the adhesive has set. GROUTING Allow the adhesive to dry. Use either Norcros Flexible Wide Joint Floor & Wall Tile Grout or Norcros 4 into 1 Grout. Clean out any dust, dirt and adhesive from between the tiles and make sure that the joints are dry. Approximately 4-5 parts grout powder should be added to 1 part water, ensuring that the powder is added to the liquid to prevent the product from flash setting. Manually mix the grout to reduce the amount of air incorporated into the mix. Holding a soft rubber grout float at 45 o, sweep the mixed grout diagonally across the tiles, ensuring that the grout is pushed fully into the joints. Clean off as much grout from the surface of the tiles as possible and allow the grout to become touch dry. Clean off the grout residues with a damp sponge wiped diagonally across the tiles. Allow the tiles to dry and buff the surface with a dry cloth. Any stubborn residues may be cleaned off with washing up detergent mixed with warm water within 24 hours of grouting. N.B. Before grouting commences trial a small inconspicuous area to check that the grout does not stain the tiles. If there is a risk of any staining, the tiles should be fully sealed using a proprietary sealer before grouting begins.

19 19 HOW TO... TILING TO EXISTING FLOOR TILES & IMPERVIOUS SURFACES PREPARATION Check that all surfaces are clean, dry and free from any contamination. The existing tiles should be degreased and any sealers applied to the tile surface removed as these will act as a release agent and prevent good adhesion. Any loose tiles or voids in the surface should be repaired using one of the Norcros levelling compounds such as Pro 10+, Pro 30 Eco or Pro 50. To provide a key onto which the adhesive can bond, a slurry bonding coat consisting of 2 parts of cement-based adhesive to 1 part Norcros Prime Bond should be applied to the surface of the existing tiles using a suitable brush, making sure that the slurry bonding coat covers the whole area. Allow to dry (approximately 1 hour depending upon temperature and humidity. SETTING OUT The general rule is to work from the centre outwards. Measure the width and length of the floor and draw a cross in the centre. From the central cross lay out the dry tiles allowing a 3mm wide gap between the tiles to allow for movement stresses within the floor during service. These gaps will be filled with grout once the tiles have been fixed and the adhesive dried. Make sure there are no awkward cuts, some adjustment may be necessary. Always be aware of how the floor will look when you enter the room. To counteract movement stresses, which can result in tiles cracking and/or debonding. A movement joint should be provided around the perimeter of the room. A gap no less than 6mm wide and 6mm deep or the depth of the tile should be left at the junction between the walls and the floor. This should be filled with silicone sealant at the end of the job, or if being covered with skirting boards or kitchen units etc. may be left open. In large floor areas, intermediate movement joints should be provided at 8 to 10 metre intervals in both directions.

20 20 FIXING Fix tiles in a polymer modified cement-based adhesive such as Norcros Rapid Porcelain Tile Adhesive Grey, Norcros Rapid Porcelain & Stone Adhesive White, Norcros Rapid Porcelain S1 or Norcros Thick Bed Stone & Porcelain Adhesive. Gradually add 3.5 parts of adhesive powder to 1 part of clean cold water and stir until a smooth lump free consistency is achieved. Mix only enough material that can be used within the pot life of the product (around 30 minutes at 20 o C). APPLICATION Using a suitable notched floor trowel held at a 45 o angle, spread the adhesive onto the floor to form parallel ribs into which the tiles should be pushed with a firm twisting action, this will collapse the ribs of adhesive and produce a 3-4mm solid bed of adhesive beneath the tiles. Work in small areas and discard any adhesive that begins to dry or skin over. Tiles with deeply keyed back profiles may need to back buttered. Every so often lift a tile to check that it is in full contact with the adhesive and that no voids are left in the adhesive bed. Wipe off any adhesive residues from the surface of the tiles using a damp sponge before the adhesive sets. Remove deposits of adhesive which may build up in the gaps between the tiles. DO NOT WALK ON THE TILES FOR AT LEAST 2-3 HOURS, or until the adhesive has set. CUTTING TILES Floor tiles, especially natural stone and porcelain can be difficult to cut and good quality tools are required. These can bought or in some instances hired. A slide cutter and nippers are essential, however an electric wet cutter will make the job easier. For intricate cuts a cardboard template will help to achieve more accurate results. GROUTING Allow the adhesive to dry. Use either Norcros Floor & Wall Tile Grout, Norcros Flexible Floor & Wall Tile Grout or Norcros 4 into 1 Grout. Clean out any dust, dirt and adhesive from between the tiles and make sure that the joints are dry. Approximately 4-5 parts grout powder should be added to 1 part water, ensuring that the powder is added to the liquid to prevent the product from flash setting. Manually mix the grout to reduce the amount of air incorporated into the mix. Holding a soft rubber grout float at 45 o, sweep the mixed grout diagonally across the tiles, ensuring that the grout is pushed fully into the joints. Clean off as much grout from the surface of the tiles as possible and allow the grout to become touch dry. Clean off the grout residues with a damp sponge wiped diagonally across the tiles. Allow the tiles to dry and buff the surface with a dry cloth. Any stubborn residues may be cleaned off with washing up detergent mixed with warm water within 24 hours of grouting. N.B. Before grouting commences trial a small inconspicuous area to check that the grout does not stain the tiles. If there is any risk of staining, the tiles should be fully sealed using a proprietary sealer before grouting begins.

21 21 HOW TO... TILING TO EXISTING VINYL FLOOR COVERINGS PREPARATION The existing vinyl must be in good condition, clean and dry. N.B. cushion floor coverings are not suitable to receive a ceramic tile finish and must be removed (When fixing onto vinyl adhesive residues refer to the Norcros How to sheet for Fixing to Bitumen Surfaces. Clean and degrease the vinyl. Any loose tiles should be removed, together with any adhesive residues, dirt and dust etc. Make good the area. Standard Domestic Vinyl Tiles & Coverings Brush apply a neat coat of Norcros Prime Bond to the existing vinyl and allow to dry. Heavy Duty/ Commercial Vinyls Brush apply a a slurry bonding coat consisting of 2 parts of cement-based adhesive to 1 part Norcros Prime Bond to the existing vinyl & allow to dry. SETTING OUT The general rule is to work from the centre outwards. Measure the width and length of the floor and draw a cross in the centre. From the central cross lay out the dry tiles allowing a 3mm wide gap between the tiles to allow for movement stresses within the floor during service. These gaps will be filled with grout once the tiles have been fixed and the adhesive dried. Make sure there are no awkward cuts, some adjustment may be necessary. Always be aware of how the floor will look when you enter the room. To counteract movement stresses, which can result in tiles cracking and/or debonding. A movement joint should be provided around the perimeter of the room. A gap no less than 6mm wide and 6mm deep or the depth of the tile should be left at the junction between the walls and the floor. This should be filled with silicone sealant at the end of the job, or if being covered with skirting boards or kitchen units etc. may be left open. In large floor areas, intermediate movement joints should be provided at 8 to 10 metre intervals in both directions.

22 22 FIXING Fix tiles in a polymer modified cement-based adhesive such as Norcros Rapid Porcelain Tile Adhesive Grey, Norcros Rapid Porcelain & Stone Adhesive White, Norcros Rapid Porcelain S1 or Norcros Thick Bed Stone & Porcelain Adhesive. Gradually add 3.5 parts of adhesive powder to 1 part of clean cold water and stir until a smooth lump free consistency is achieved. Mix only enough material that can be used within the pot life of the product (around 30 minutes at 20 o C). APPLICATION Using a suitable notched floor trowel held at a 45 o angle, spread the adhesive onto the floor to form parallel ribs into which the tiles should be pushed with a firm twisting action, this will collapse the ribs of adhesive and produce a 3-4mm solid bed of adhesive beneath the tiles. Work in small areas and discard any adhesive that begins to dry or skin over. Tiles with deeply keyed back profiles may need to back buttered. Every so often lift a tile to check that it is in full contact with the adhesive and that no voids are left in the adhesive bed. Wipe off any adhesive residues from the surface of the tiles using a damp sponge before the adhesive sets. Remove deposits of adhesive which may build up in the gaps between the tiles. DO NOT WALK ON THE TILES FOR AT LEAST 2-3 HOURS, or until the adhesive has set. CUTTING TILES Floor tiles, especially natural stone and porcelain can be difficult to cut and good quality tools are required. These can bought or in some instances hired. A slide cutter and nippers are essential, however an electric wet cutter will make the job easier. For intricate cuts a cardboard template will help to achieve more accurate results. GROUTING Allow the adhesive to dry. Use either Norcros Floor & Wall Tile Grout, Norcros Flexible Floor & Wall Tile Grout or Norcros 4 into 1 Grout. Clean out any dust, dirt and adhesive from between the tiles and make sure that the joints are dry. Approximately 4-5 parts grout powder should be added to 1 part water, ensuring that the powder is added to the liquid to prevent the product from flash setting. Manually mix the grout to reduce the amount of air incorporated into the mix. Holding a soft rubber grout float at 45 o, sweep the mixed grout diagonally across the tiles, ensuring that the grout is pushed fully into the joints. Clean off as much grout from the surface of the tiles as possible and allow the grout to become touch dry. Clean off the grout residues with a damp sponge wiped diagonally across the tiles. Allow the tiles to dry and buff the surface with a dry cloth. Any stubborn residues may be cleaned off with washing up detergent mixed with warm water within 24 hours of grouting. N.B. Before grouting commences trial a small inconspicuous area to check that the grout does not stain the tiles. If there is any risk of staining, the tiles should be fully sealed using a proprietary sealer before grouting begins.

23 23 HOW TO... TILING TO EXISTING WALL TILES & IMPERVIOUS SURFACES PREPARATION Check that all surfaces are clean, dry and free from any contamination. The existing tiles should be degreased and any sealers applied to the tile surface removed as these will act as a release agent and prevent good adhesion. Any loose tiles or voids in the surface should be repaired and made good. It is essential that the underlying substrate is able to support the additional weight of tiling. Weight limits for substrates are as follows: Gypsum Plaster = 20kg/m 2 Plasterboard = 32kg/m 2 Plywood = 30kg/m 2 Backer board = 50 85kg/m 2 (check with board manufacturer) SETTING OUT Tiling should be set out from the centre of the walls, either the centre of a tile in the centre of the wall or the joint between two tiles in the centre of the wall, whichever option will avoid small cuts of the tiles. Make a gauge rod using a length of straight timber. Along the length of the timber mark out the width of the tiles, leaving a gap at least 2mm wide between each tile. Set out the horizontal position of the tiles so that the same size cuts are made either side of windows etc, avoiding any small cuts. At the lowest point of the wall to which you are tiling, such as the skirting board, work surface etc, place an uncut tile and draw a line along the top of the tile. Nail a batten below this line, using a spirit level to make sure it is level. The first line of tiles will rest on this batten. Measure the width of the wall and mark the centre point. Draw a vertical line down at this centre point using a spirit level to make sure that the line is straight. Start tiling at this centre point. OPTION 1 Porous body wall tiles, not greater than 200mm x 200mm may be fixed with Norcros Ultim8 in dry areas or Ultim8+ in areas which may be subject to wetting. It should be noted that the adhesive will take a minimum of 72 hours to dry before grouting can take place. OPTION 2 To provide a key onto which the adhesive can bond, a slurry bonding coat consisting of 2 parts of cement-based adhesive to 1 part Norcros Prime Bond should be applied to the surface of the existing tiles using a suitable brush, making sure that the slurry bonding coat covers the whole area. Allow to dry (approximately 1 hour depending upon temperature and humidity. Tiles may be fixed with Norcros One Part Flexible or Norcros Standard Set Flexible S1 adhesive. Grouting may take place approximately 24 hours after fixing.

24 24 APPLICATION Using a suitable notched wall trowel held at a 45 o angle, spread the adhesive onto the wall to form parallel ribs into which the tiles should be pushed with a firm twisting action, this will collapse the ribs of adhesive and produce a 2-3mm bed of adhesive beneath the tiles. Work in small areas and discard any adhesive that begins to dry or skin over. Tiles with deeply keyed back profiles may need to back buttered. In areas subject to wetting such as showers, it is essential that a solid bed of adhesive is achieved beneath the tiles. Wipe off any adhesive residues from the surface of the tiles using a damp sponge before the adhesive sets. Remove deposits of adhesive which may build up in the gaps between the tiles. CUTTING TILES Some porcelain tiles can be difficult to cut and good quality tools are required. These can bought or in some instances hired. A slide cutter and nippers are essential, however an electric wet cutter will make the job easier. For intricate cuts a cardboard template will help to achieve more accurate results. GROUTING Allow the adhesive to dry. Use Norcros Wall Tile Grout. In areas subject to wetting or where movement/vibration is anticipated Norcros Stop Mould Grout, Norcros 4 into 1 Grout or Norcros Super Epoxy may be used. Clean out any dust, dirt and adhesive from between the tiles and make sure that the joints are dry. Approximately 3 parts grout powder should be added to 1 part water, ensuring that the powder is added to the liquid to prevent the product from flash setting. Manually mix the grout to reduce the amount of air incorporated into the mix. Holding a soft rubber grout float at 45 o, sweep the mixed grout diagonally across the tiles, ensuring that the grout is pushed fully into the joints. Clean off as much grout from the surface of the tiles as possible and allow the grout to become touch dry. Clean off the grout residues with a damp sponge wiped diagonally across the tiles. Allow the tiles to dry and buff the surface with a dry cloth. Any stubborn residues may be cleaned off with washing up detergent mixed with warm water within 24 hours of grouting. N.B. Before grouting commences trial a small inconspicuous area to check that the grout does not stain the tiles. If there is any risk of staining, the tiles should be fully sealed using a proprietary sealer before grouting begins.

25 HOW TO... TILING TO FLOATING CHIPBOARD FLOORS DESCRIPTION Floating timber floors are generally constructed of either a concrete or timber base or raft onto which a dense polystyrene is bonded (approximately 50mm thick). Tongue & groove timber boards, generally flooring grade chipboard are loose laid on top of the insulation to provide a base to receive floor coverings/ finishes. Heating pipes may be bedded in the insulation layer. 25 The stability/rigidity of the floor is dependent upon: The concrete/ timber base beneath the insulation layer being flat. The insulation layer being high density and therefore having little compression/deformation. The tongue & groove boards should be glued together using a good quality wood glue. N.B. Chipboard with a wax coating is not suitable as a tiling substrate. If the structure is considered to be sufficiently free from deflection, the floor will be deemed suitable to receive a tiled finish. To check the rigidity of the floor, a glass tumbler should be filled to the rim with water and placed in the centre of the floor. Standing approximately 1 metre away from the tumbler, jump up and down on the floor. If the water spills out of the glass then the floor would require strengthening. N.B. It should be noted however that in some installations, even when strengthened with an overlay or an anti-fracture/ decoupling membrane, a floating floor may still not be able to support the additional weight of tiling without excessive deflection. PREPARATION All board edges should be glued. The board should ideally be a minimum 22mm thick. To avoid shrinkage defects in new boards, the moisture content of the timber must match that of the finished installation before it is fixed (pre-conditioning). When received on site, the boards should be unpacked and loosely stacked, preferably with spacing stickers between the pieces to allow air to circulate around the timber. Store length ways, placing heavy weights on top of the timber stack to restrict warping of the boards. The length of time that the timber should be pre-conditioned will vary depending upon how closely the timber matches site conditions. If conditioning for more than two or three days is required, it is wise to re-stack the timber, moving material from inside the stack to the outside. Conditioning for 14 days or more may be necessary. In areas which may be subject to wetting, chipboard must be tanked using Norcros Wet Seal Tanking Membrane Either: 1. Overlay the chipboard with 10mm Norcros Pro Board which may be either laid into a bed of Norcros Rapid Porcelain Grey adhesive or mechanically fixed with suitable zinc or galvanised screw fixings and galvanised 35mm washers under the screw heads at a rate of 12 fixings per board. (Refer to Pro Board product data sheet) Or 2. Lay Norcros Permalayer anti-fracture membrane in a 2mm bed of Norcros Rapid Porcelain Grey adhesive and allow to dry. (refer to Permalayer product data sheet)

26 26 SETTING OUT The general rule is to work from the centre outwards. Measure the width and length of the floor and draw a cross in the centre. From the central cross lay out the dry tiles allowing a 3mm wide gap between the tiles to allow for movement stresses within the floor during service. These gaps will be filled with grout once the tiles have been fixed and the adhesive dried. Make sure there are no awkward cuts, some adjustment may be necessary. Always be aware of how the floor will look when you enter the room. To counteract movement stresses, which can result in tiles cracking and/or debonding, in accordance with British Standard BS5385-3:2014, movement joints should be provided: a. Over existing and/or structural movement joints b. Perimeter movement joints should be inserted at door thresholds and where the tiling abuts restraining surfaces such as perimeter walls, columns, curbs, steps and plant fixed to the base c. In larger internal floor areas, intermediate movement joints should be provided to form bays of size not greater than 10m x 10m d. In larger external flor areas, intermediate movement joints should be provided to form bays of size less than 10m x 10m e. On suspended floors, stress relieving joints should be inserted where flexing is likely to occur, e.g. over supporting walls or beams. f. Internal floors, which might be subjected to significant thermal changes, i.e. direct sunlight in atria, or underfloor heating etc, the floor area should be divided up by intermediate movement joints provided at 5m intervals in both horizontal directions to provide 25m 2 bays. N.B. These bay sizes may be increased to 40m 2 when Norcros Permalayer anti-fracture matting is used. CUTTING TILES Floor tiles, especially natural stone and porcelain can be difficult to cut and good quality tools are required. These can bought or in some instances hired. A slide cutter and nippers are essential, however an electric wet cutter will make the job easier. For intricate cuts a cardboard template will help to achieve more accurate results. FIXING Fix tiles in a highly polymer modified adhesive such as Norcros Rapid Porcelain Tile Adhesive Grey, Norcros Rapid Porcelain & Stone Adhesive White,, Norcros Rapid Porcelain S1 or Norcros Thick Bed Stone & Porcelain Grey/White, Norcros Rapid Porcelain S1 adhesive for large format tiles. N.B. Before grouting commences trial a small inconspicuous area to check that the grout does not stain the tiles. If there is a risk of any staining, the tiles should be fully sealed using a proprietary sealer before grouting begins.

27 27 APPLICATION Using a suitable notched floor trowel held at a 45 o angle, spread the adhesive onto the floor to form parallel ribs into which the tiles should be pushed with a firm twisting action, this will collapse the ribs of adhesive and produce a 3-4mm solid bed of adhesive beneath the tiles. Work in small areas and discard any adhesive that begins to dry or skin over. Tiles with deeply keyed back profiles may need to back buttered. Every so often lift a tile to check that it is in full contact with the adhesive and that no voids are left in the adhesive bed. Wipe off any adhesive residues from the surface of the tiles using a damp sponge before the adhesive sets. Remove deposits of adhesive which may build up in the gaps between the tiles. DO NOT WALK ON THE TILES FOR AT LEAST 2-3 HOURS, or until the adhesive has set. GROUTING Allow the adhesive to dry. Use either Norcros Flexible Wide Joint Floor & Wall Tile Grout or Norcros 4 into 1 Grout. Clean out any dust, dirt and adhesive from between the tiles and make sure that the joints are dry. Approximately 4-5 parts grout powder should be added to 1 part water, ensuring that the powder is added to the liquid to prevent the product from flash setting. Manually mix the grout to reduce the amount of air incorporated into the mix. Holding a soft rubber grout float at 45 o, sweep the mixed grout diagonally across the tiles, ensuring that the grout is pushed fully into the joints. Clean off as much grout from the surface of the tiles as possible and allow the grout to become touch dry. Clean off the grout residues with a damp sponge wiped diagonally across the tiles. Allow the tiles to dry and buff the surface with a dry cloth. Any stubborn residues may be cleaned off with washing up detergent mixed with warm water within 24 hours of grouting. N.B. Before grouting commences trial a small inconspicuous area to check that the grout does not stain the tiles. If there is any risk of staining, the tiles should be fully sealed using a proprietary sealer before grouting begins.

28 HOW TO... TILING TO FLOORING/PAVING GRADE ASPHALT PREPARATION The asphalt base should be laid in accordance with section four of CP 204: Part 2: 1970 or CP 144: Part 4 and be either flooring or paving grade. It should be noted that roofing grade asphalt/roofing felt is not suitable to receive a tiled finish without overboarding with Norcros Pro Board laid into a bed of Norcros Ultim8 B+ (refer to the How to sheet for tiling to bitumen surfaces). 28 The asphalt must be laid onto a rigid base, i.e. concrete/ cement: sand screed, and have adequate cohesive strength. It must be in suitable condition to receive a tiled finish and be thoroughly clean, dry and free from any contamination. Prime with undiluted Norcros Prime Bond and allow to dry before fixing tiles, or levelling where necessary with either Norcros Pro 10, Pro 10+, Pro 30 or Pro 50 in internal areas and Norcros Pro 50 in external areas. SETTING OUT The general rule is to work from the centre outwards. Measure the width and length of the floor and draw a cross in the centre. From the central cross lay out the dry tiles allowing a minimum 3mm wide gap between the tiles to allow for movement stresses within the floor during service. These gaps will be filled with grout once the tiles have been fixed and the adhesive dried. Make sure there are no awkward cuts, some adjustment may be necessary. Always be aware of how the floor will look when you enter the room. To counteract movement stresses, which can result in tiles cracking and/or debonding, in accordance with British Standard BS5385-3:2014, movement joints should be provided: a. Over existing and/or structural movement joints b. Perimeter movement joints should be inserted at door thresholds and where the tiling abuts restraining surfaces such as perimeter walls, columns, curbs, steps and plant fixed to the base C. In large floor areas, intermediate movement joints should be provided at 8-10 metre intervals. More information on the provision of movement joints is available in the Norcros How to Sheet Movement Joints in Tiled Installations. CUTTING TILES Floor tiles, especially natural stone and porcelain can be difficult to cut and good quality tools are required. These can bought or in some instances hired. A slide cutter and nippers are essential, however an electric wet cutter will make the job easier. For intricate cuts a cardboard template will help to achieve more accurate results.

29 29 FIXING Fix tiles in a polymer modified cement-based adhesive such as Norcros Rapid Porcelain Grey or White, or Norcros Thick Bed Stone & Porcelain or Norcros Rapid Porcelain S1 Adhesive. Refer to the packaging or product data sheets for information regarding mixing ratios. Stir until a smooth lump-free consistency is achieved. Mix only enough material that can be used within the pot life of the product (around 30 minutes at 20 o C). N.B. This will be extended in cold weather and reduced in warm conditions. APPLICATION Using a suitable notched floor trowel held at a 45 o angle, spread the adhesive onto the floor to form parallel ribs into which the tiles should be pushed with a firm twisting action, this will collapse the ribs of adhesive and produce a 3-4mm solid bed of adhesive beneath the tiles. Work in small areas and discard any adhesive that begins to dry or skin over. Tiles with deeply keyed back profiles may need to back buttered. Every so often lift a tile to check that it is in full contact with the adhesive and that no voids are left in the adhesive bed. Wipe off any adhesive residues from the surface of the tiles using a damp sponge before the adhesive sets. Remove deposits of adhesive which may build up in the gaps between the tiles. DO NOT WALK ON THE TILES FOR AT LEAST 2-3 HOURS, or until the adhesive has set. GROUTING Allow the adhesive to dry. Use either Norcros Flexible Wide Joint Floor & Wall Tile Grout or Norcros 4 into 1 Grout. Clean out any dust, dirt and adhesive from between the tiles and make sure that the joints are dry. Approximately 4-5 parts grout powder should be added to 1 part water, ensuring that the powder is added to the liquid to prevent the product from flash setting. Manually mix the grout to reduce the amount of air incorporated into the mix. Holding a soft rubber grout float at 45 o, sweep the mixed grout diagonally across the tiles, ensuring that the grout is pushed fully into the joints. Clean off as much grout from the surface of the tiles as possible and allow the grout to become touch dry. Clean off the grout residues with a damp sponge wiped diagonally across the tiles. Allow the tiles to dry and buff the surface with a dry cloth. Any stubborn residues may be cleaned off with washing up detergent mixed with warm water within 24 hours of grouting. N.B. Before grouting commences trial a small inconspicuous area to check that the grout does not stain the tiles. If there is a risk of any staining, the tiles should be fully sealed using a proprietary sealer before grouting begins.

30 30 HOW TO... FIXING NATURAL STONE TO CONCRETE/ SCREED FLOORS INCORPORATING UNDERFLOOR HEATING SYSTEMS PREPARATION Minimum drying times for new concrete/ sand: cement screeds before installation of heating/ tiles are: Concrete = minimum 6 weeks Sand: cement screed = minimum 3 weeks Once dried the heating should be switched on and the temperature raised at a rate of 5 o C per day to operating temperature. The operating temperature should then be maintained for 2-3 days before cooling down to room temperature. The temperature should be maintained at 15 o C while installing the flooring. This is to ensure any movement in the screed has taken place prior to the installation of the stone.. On completion of tiling, the heating should be allowed to cool completely and should not be switched on for a minimum of 14 days to allow the adhesive & grout to fully cure. After this time, the heating should be switched on at a rate of 5 o C per day to operating temperature. Where it is not possible to operate the heating prior to the installation of the natural stone tiles, cracking of the tiles/slabs is likely to occur. Generally it is not recommended for stone to be installed on timber floor constructions with piped hot water heating systems using copper or plastic pipes. This is mainly due to the issues regarding the stability of the floor with thermal expansion and contraction occurring in the timber. The pipe work also precludes the installation of additional noggings and stiffening to the joists as required in accordance with British Standard BS 5385 parts 1-5. N.B. It is essential to ensure that the stone selected is suitable for use on heated floors. Remove all traces of dust/ dirt/ laitance and prime with Norcros Prime Bond diluted 1: 4 with water. To protect the stone from thermal movement stresses, apply Norcros Permalayer anti-fracture membrane in a 2mm bed of Norcros Rapid Porcelain Grey adhesive and allow to dry. OPERATING TEMPERATURES Guidance on the design of underfloor heating is set out in BS EN 1264 Water based surface embedded heating and cooling systems. The maximum surfaces temperatures for natural stone floors laid onto heated concrete/screeds are: AREA MAXIMUM FLOOR SURFACE TEMPERATURE o C DESIGN ROOM TEMPERATURE o C Occupied Area Bathroom or similar 33 24

31 31 SETTING OUT The general rule is to work from the centre outwards. Measure the width and length of the floor and draw a cross in the centre. From the central cross lay out the dry tiles allowing a minimum 3mm wide gap between the tiles to allow for movement stresses within the floor during service. These gaps will be filled with grout once the tiles have been fixed and the adhesive dried. Make sure there are no awkward cuts, some adjustment may be necessary. Always be aware of how the floor will look when you enter the room. To counteract movement stresses, which can result in tiles cracking and/or debonding, in accordance with British Standard BS5385-3:2014, movement joints should be provided: a. Over existing and/or structural movement joints b. Perimeter movement joints should be inserted at door thresholds and where the tiling abuts restraining surfaces such as perimeter walls, columns, curbs, steps and plant fixed to the base C. Internal floors, which might be subjected to significant thermal changes, i.e. direct sunlight in atria, or underfloor heating etc., the floor area should be divided up by intermediate movement joints provided at 5m intervals in both horizontal directions to provide 25m 2 bays. N.B. These bay sizes may be increased to 40m 2 with a maximum bay length of 8m when Norcros Permalayer anti-fracture matting is used. CUTTING TILES Floor tiles, especially natural stone and porcelain can be difficult to cut and good quality tools are required. These can bought or in some instances hired. A slide cutter and nippers are essential, however an electric wet cutter will make the job easier. For intricate cuts a cardboard template will help to achieve more accurate results. FIXING Fix tiles in a highly polymer modified adhesive such as Norcros Rapid Porcelain Tile Adhesive Grey, Norcros Rapid Porcelain & Stone Adhesive White, Norcros Rapid Porcelain S1, or Norcros Thick Bed Stone & Porcelain Grey/White, Norcros Rapid Porcelain S1 for large format tiles. N.B. Before grouting commences the stone should be sealed with a proprietary sealer as recommended by the stone supplier.

32 32 APPLICATION Using a suitable notched floor trowel held at a 45 o angle, spread the adhesive onto the floor to form parallel ribs into which the tiles should be pushed with a firm twisting action, this will collapse the ribs of adhesive and produce a 3-4mm solid bed of adhesive beneath the tiles. Work in small areas and discard any adhesive that begins to dry or skin over. Tiles with deeply keyed back profiles may need to back buttered. Every so often lift a tile to check that it is in full contact with the adhesive and that no voids are left in the adhesive bed. Wipe off any adhesive residues from the surface of the tiles using a damp sponge before the adhesive sets. Remove deposits of adhesive which may build up in the gaps between the tiles. DO NOT WALK ON THE TILES FOR AT LEAST 2-3 HOURS, or until the adhesive has set. GROUTING Allow the adhesive to dry. Use either Norcros Flexible Wide Joint Floor & Wall Tile Grout or Norcros 4 into 1 Grout. Clean out any dust, dirt and adhesive from between the tiles and make sure that the joints are dry. Approximately 4-5 parts grout powder should be added to 1 part water, ensuring that the powder is added to the liquid to prevent the product from flash setting. Manually mix the grout to reduce the amount of air incorporated into the mix. Holding a soft rubber grout float at 45 o, sweep the mixed grout diagonally across the tiles, ensuring that the grout is pushed fully into the joints. Clean off as much grout from the surface of the tiles as possible and allow the grout to become touch dry. Clean off the grout residues with a damp sponge wiped diagonally across the tiles. Allow the tiles to dry and buff the surface with a dry cloth. Any stubborn residues may be cleaned off with washing up detergent mixed with warm water within 24 hours of grouting.

33 33 HOW TO... TILING TO PLASTER WALLS PREPARATION Plaster must be fully dry before tiling commences. Minimum drying times are: 4 weeks for backing coat + skim coat 1 week for skim coat only The plaster must be in good condition and firmly bonded to the background with no hollow-sounding areas. It should be noted that backing plaster is not sufficiently strong to accept a tiled finish. Tiles should only ever be fixed to the finishing coat. Any loose or hollow areas should be removed and made good. If the plaster is dusty or has a shiny finish, it should be thoroughly dry brushed with a stiff bristled brush and the dust removed from the surface prior to priming with Norcros Prime Bond diluted 1: 4 with water. Allow to dry If tiles are being fixed using cement-based adhesives, the plaster should be primed with undiluted Norcros Prime Bond to prevent any reaction occurring between the gypsum plaster and wet cement in the adhesive. The maximum weight of tiling which plaster is able to support is 20kg/m 2, generally equivalent to a ceramic tile with a maximum thickness of 8mm or natural stone with a maximum thickness of 7mm. SETTING OUT Tiling should be set out from the centre of the walls, either the centre of a tile or the joint between two tiles positioned in the centre of the wall, whichever of these two options avoids small cuts of the tiles. Make a gauge rod using a length of straight timber. Along the length of the timber mark out the width of the tiles, leaving a gap at least 2mm wide between each tile. Set out the horizontal position of the tiles so that the same size cuts are made at either side of windows etc. avoiding any small cuts. At the lowest point of the wall to which tiles are being fixed, such as the skirting board, work surface etc. place an uncut tile and draw a line along the top of the tile. Nail a batten below this line, using a spirit level to make sure that it is level. The first line of tiles will rest on this batten. Measure the width of the wall and mark the centre point. Draw a vertical line at this centre point using a spirit level to make sure that the line is straight. Start tiling at the centre point. To counteract movement stresses, which can result in tiles cracking and/or debonding, in accordance with British Standard BS5385-1:2009, movement joints should be provided: over existing and/or structural movement joints where tiling abuts other materials and at junctions between different substrates at vertical corners at 3m to 4.5m centres both horizontally and vertically and in areas where stresses are likely to be concentrated such as at changes of alignment. An increase in the frequency of movement joints should be considered if large degrees of thermal movement or vibration are expected within an installation. More information on the provision of movement joints is available in the Norcros How to Sheet Movement Joints in Tiled Installations.

34 34 CUTTING TILES Some porcelain & natural stone tiles can be difficult to cut and good quality tools are required. These can bought or in some instances hired. A slide cutter and nippers are essential, however an electric wet cutter will make the job easier. For intricate cuts a cardboard template will help to achieve more accurate results. FIXING In dry areas, or those which will be subjected to light intermittent wetting, i.e. bathrooms and standard domestic showers, ceramic porous body tiles up to 400mm x 300mm or porcelain tilesup to 200mm x 200mm may be fixed using Norcros Ultim8 adhesive. In areas which will be subject to wetting, i.e. power showers, heavy duty showers the plaster should be tanked using Norcros Wet Seal Tanking Membrane prior to fixing tiles in a 3mm solid bed of Norcros Ultim8+ adhesive. If larger tiles are to be used, the plaster should be primed with undiluted Norcros Prime Bond which should be allowed to dry before the tiles are fixed using Norcros One Part Flexible White or Norcros Standard Set Flexible S1 adhesive. APPLICATION Using a suitable notched wall trowel held at a 45 o angle, spread the adhesive onto the wall to form parallel ribs into which the tiles should be pushed with a firm twisting action, this will collapse the ribs of adhesive and produce a 2-3mm bed of adhesive beneath the tiles. Work in small areas and discard any adhesive that begins to dry or skin over. Tiles with deeply keyed back profiles may need to back buttered. In areas subject to wetting such as showers, it is essential that a solid bed of adhesive is achieved beneath the tiles. Wipe off any adhesive residues from the surface of the tiles using a damp sponge before the adhesive sets. Remove deposits of adhesive which may build up in the gaps between the tiles. GROUTING Allow the adhesive to dry. Use Norcros Wall Tile Grout. In areas subject to wetting or where movement/vibration is anticipated Norcros Stop Mould Grout, Norcros 4 into 1 Grout or Norcros Super Epoxy may be used. Clean out any dust, dirt and adhesive from between the tiles and make sure that the joints Mix the grout in accordance with the recommendations on the packaging. Holding a soft rubber grout float at 45 o, sweep the mixed grout diagonally across the tiles, ensuring that the grout is pushed fully into the joints. Clean off as much grout from the surface of the tiles as possible and allow the grout to become touch dry. Clean off the grout residues with a damp sponge wiped diagonally across the tiles. Allow the tiles to dry and buff the surface with a dry cloth. Any stubborn residues may be cleaned off with washing up detergent mixed with warm water within 24 hours of grouting. are dry. N.B. Before grouting commences trial a small inconspicuous area to check that the grout does not stain the tiles. If there is any risk of staining, the tiles should be fully sealed using a proprietary sealer before grouting begins.

35 35 HOW TO... TILING TO PLASTERBOARD WALLS PREPARATION Plasterboard should be dry, securely fixed and rigid with no protruding fixings with the face to receive decorative finishes exposed. It should be a minimum 12.5mm thick when fixed to timber framing or battening and fixed in accordance with the manufacturers recommendations. The maximum weight of tiling which plasterboard is able to support is 32kg/m 2, generally equivalent to a ceramic tile with a maximum thickness of 12.5mm or natural stone with a maximum thickness of 10mm. SETTING OUT Tiling should be set out from the centre of the walls, either the centre of a tile or the joint between two tiles positioned in the centre of the wall, whichever of these two options avoids small cuts of the tiles. Make a gauge rod using a length of straight timber. Along the length of the timber mark out the width of the tiles, leaving a gap at least 2mm wide between each tile. Set out the horizontal position of the tiles so that the same size cuts are made at either side of windows etc. avoiding any small cuts. At the lowest point of the wall to which tiles are being fixed, such as the skirting board, work surface etc. place an uncut tile and draw a line along the top of the tile. Nail a batten below this line, using a spirit level to make sure that it is level. The first line of tiles will rest on this batten. Measure the width of the wall and mark the centre point. Draw a vertical line at this centre point using a spirit level to make sure that the line is straight. Start tiling at the centre point. To counteract movement stresses, which can result in tiles cracking and/or debonding, in accordance with British Standard BS5385-1:2009, movement joints should be provided: over existing and/or structural movement joints where tiling abuts other materials and at junctions between different substrates at vertical corners at 3m to 4.5m centres both horizontally and vertically and in areas where stresses are likely to be concentrated such as at changes of alignment. An increase in the frequency of movement joints should be considered if large degrees of thermal movement or vibration are expected within an installation. More information on the provision of movement joints is available in the Norcros How to Sheet Movement Joints in Tiled Installations. CUTTING TILES Some porcelain & natural stone tiles can be difficult to cut and good quality tools are required. These can bought or in some instances hired. A slide cutter and nippers are essential, however an electric wet cutter will make the job easier. For intricate cuts a cardboard template will help to achieve more accurate results.

36 FIXING In dry areas, or those which will be subjected to light intermittent wetting, i.e. bathrooms and standard domestic showers, ceramic porous body tiles up to 400mm x 300mm or porcelain tiles up to 200mm x 200mm may be fixed using Norcros Ultim8 adhesive. In areas which will be subject to wetting, i.e. power showers, heavy duty showers the plasterboard should be tanked using Norcros Wet Seal Tanking Membrane prior to fixing tiles in a 3mm solid bed of Norcros Ultim8+ adhesive. If larger tiles are to be used, they should be fixed using Norcros One Part Flexible White or Norcros Standard Set Flexible S1 adhesive. 36 APPLICATION Using a suitable notched wall trowel held at a 45 o angle, spread the adhesive onto the wall to form parallel ribs into which the tiles should be pushed with a firm twisting action, this will collapse the ribs of adhesive and produce a 2-3mm bed of adhesive beneath the tiles. Work in small areas and discard any adhesive that begins to dry or skin over. Tiles with deeply keyed back profiles may need to back buttered. In areas subject to wetting such as showers, it is essential that a solid bed of adhesive is achieved beneath the tiles. Wipe off any adhesive residues from the surface of the tiles using a damp sponge before the adhesive sets. Remove deposits of adhesive which may build up in the gaps between the tiles. GROUTING Allow the adhesive to dry. Use Norcros Wall Tile Grout. In areas subject to wetting or where movement/vibration is anticipated Norcros Stop Mould Grout, Norcros 4 into 1 Grout or Norcros Super Epoxy may be used. Clean out any dust, dirt and adhesive from between the tiles and make sure that the joints are dry. Mix the grout in accordance with the recommendations on the packaging. Holding a soft rubber grout float at 45 o, sweep the mixed grout diagonally across the tiles, ensuring that the grout is pushed fully into the joints. Clean off as much grout from the surface of the tiles as possible and allow the grout to become touch dry. Clean off the grout residues with a damp sponge wiped diagonally across the tiles. Allow the tiles to dry and buff the surface with a dry cloth. Any stubborn residues may be cleaned off with washing up detergent mixed with warm water within 24 hours of grouting. N.B. Before grouting commences trial a small inconspicuous area to check that the grout does not stain the tiles. If there is any risk of staining, the tiles should be fully sealed using a proprietary sealer before grouting begins.

37 37 HOW TO... TILING TO PLYWOOD/PLYWOOD OVERLAID FLOORS PREPARATION It is essential that the existing timber floor is stable, clean and in good condition with adequate ventilation beneath the chipboard to prevent atmospheric moisture distortion. The plywood must be WBP/Marine grade screwed down at 300mm centres. All board edges should be fully supported. The board should ideally be a minimum 15-18mm thick. It should be able to support the additional weight without excessive deflection** Beware of some grades of Eastern European and Far Eastern Plywood which may be susceptible to disintegration when wet. Plywood which has been treated/coated may not be suitable to receive a tiled finish as the coating may inhibit adhesion. To the board To avoid shrinkage defects in new boards, the moisture content of the timber must match that of the finished installation before it is fixed (pre-conditioning). When received on site, the boards should be unpacked and loosely stacked, preferably with spacing stickers between the pieces to allow air to circulate around the timber. Store length ways, placing heavy weights on top of the timber stack to restrict warping of the boards. The length of time that the timber should be preconditioned will vary depending upon how closely the timber matches site conditions. If conditioning for more than two or three days is required, it is wise to re-stack the timber, moving material from inside the stack to the outside. Conditioning for 14 days or more may be necessary. In areas which may be subject to wetting, plywood must be tanked using Norcros Wet Seal Tanking Membrane **To check that movement in the floor is not excessive, fill a tumbler to the rim with water and place it on the floor. Stand approximately 1 metre away from the tumbler and jump on the floor. If the water spills out of the tumbler then the floor should be strengthened with an overlay of either 15-18mm WBP Plywood or 10mm Norcros Pro Board. SETTING OUT The general rule is to work from the centre outwards. Measure the width and length of the floor and draw a cross in the centre. From the central cross lay out the dry tiles allowing a 3mm wide gap between the tiles to allow for movement stresses within the floor during service. These gaps will be filled with grout once the tiles have been fixed and the adhesive dried. Make sure there are no awkward cuts, some adjustment may be necessary. Always be aware of how the floor will look when you enter the room. To counteract movement stresses, which can result in tiles cracking and/or debonding, in accordance with British Standard BS5385-3:2014, movement joints should be provided: a. Over existing and/or structural movement joints b. Perimeter movement joints should be inserted at door thresholds and where the tiling abuts restraining surfaces such as perimeter walls, columns, curbs, steps and plant fixed to the base c. In larger internal floor areas, intermediate movement joints should be provided to form bays of size not greater than 10m x 10m d. In larger external flor areas, intermediate movement joints should be provided to form bays of size less than 10m x 10m e. On suspended floors, stress relieving joints should be inserted where flexing is likely to occur, e.g. over supporting walls or beams. f. Internal floors, which might be subjected to significant thermal changes, i.e. direct sunlight in atria, or underfloor heating etc, the floor area should be divided up by intermediate movement joints provided at 5m intervals in both horizontal directions to provide 25m 2 bays. N.B. These bay sizes may be increased to 40m 2 when Norcros Permalayer anti-fracture matting is used.

38 38 FIXING Option 1 Fix tiles in a 3-4mm solid bed of Norcros One Part Direct to Wood and allow to dry. Option 2 Lay Norcros Permalayer anti-fracture membrane onto the plywood in a 2mm bed of Norcros Rapid Porcelain Grey Adhesive & allow to dry before laying tiles in a 3-4mm solid bed of Norcros Rapid Porcelain Grey, Rapid Porcelain & Stone White, Norcros Rapid Porcelain S1 or Thick Bed Stone & Porcelain adhesive. Allow to dry. Option 3 Overlay the plywood with 10mm thick Norcros Pro Board (refer to product data sheet) before laying tiles in a 3-4mm solid bed of Norcros Rapid Porcelain Grey, Rapid Porcelain & Stone White, Norcros Rapid Porcelain S1 or Thick Bed Stone & Porcelain adhesive. Allow to dry. Option 4 Overlay the plywood with 15-18mm thick Norcros Pro Board WBP/ Marine grade plywood laid with cross staggered joints and screw fixed to the existing boards at 300mm centres and at 150mm intervals along board edges. Prime back, face and edges with undiluted Norcros Prime Bond and allow to dry before laying tiles in a 3-4mm solid bed of Norcros Rapid Porcelain Grey, Rapid Porcelain & Stone White, Norcros Rapid Porcelain S1 or Thick Bed Stone & Porcelain adhesive. Allow to dry. APPLICATION Using a suitable notched floor trowel held at a 45 o angle, spread the adhesive onto the floor to form parallel ribs into which the tiles should be pushed with a firm twisting action, this will collapse the ribs of adhesive and produce a 3-4mm solid bed of adhesive beneath the tiles. Work in small areas and discard any adhesive that begins to dry or skin over. Tiles with deeply keyed back profiles may need to back buttered. Every so often lift a tile to check that it is in full contact with the adhesive and that no voids are left in the adhesive bed. Wipe off any adhesive residues from the surface of the tiles using a damp sponge before the adhesive sets. Remove deposits of adhesive which may build up in the gaps between the tiles. DO NOT WALK ON THE TILES FOR AT LEAST 2-3 HOURS, or until the adhesive has set. CUTTING TILES Floor tiles, especially natural stone and porcelain can be difficult to cut and good quality tools are required. These can bought or in some instances hired. A slide cutter and nippers are essential, however an electric wet cutter will make the job easier. For intricate cuts a cardboard template will help to achieve more accurate results. GROUTING Allow the adhesive to dry. Use either Norcros Flexible Wide Joint Floor & Wall Tile Grout or Norcros 4 into 1 Grout. Clean out any dust, dirt and adhesive from between the tiles and make sure that the joints are dry. Approximately 4-5 parts grout powder should be added to 1 part water, ensuring that the powder is added to the liquid to prevent the product from flash setting. Manually mix the grout to reduce the amount of air incorporated into the mix. Holding a soft rubber grout float at 45 o, sweep the mixed grout diagonally across the tiles, ensuring that the grout is pushed fully into the joints. Clean off as much grout from the surface of the tiles as possible and allow the grout to become touch dry. Clean off the grout residues with a damp sponge wiped diagonally across the tiles. Allow the tiles to dry and buff the surface with a dry cloth. Any stubborn residues may be cleaned off with washing up detergent mixed with warm water within 24 hours of grouting. N.B. Before grouting commences trial a small inconspicuous area to check that the grout does not stain the tiles. If there is any risk of staining, the tiles should be fully sealed using a proprietary sealer before grouting begins.

39 39 HOW TO... TILING POOL TANKS CONSTRUCTION & TESTING Pool tanks are generally constructed as follows: Reinforced concrete blocks or reinforced patent blockwork + cement: sand render Reinforced concrete within a cavity wall construction Cast reinforced concrete Gunite/ shotcrete (pneumatically applied concrete) The watertightness of the pools shell must be tested before the application of the render, screed and tile finishes, as per British Standard BS 8007: 1987 Section 9.2 which states: The structure should be cleaned and initially filled to the normal maximum level with the specified liquid (usually water) at a uniform rate of not greater than 2m in 24 hours. When first filled, the liquid level should be maintained by the addition of further liquid for a stabilising period while absorption and autogenous healing take place. The stabilising period may be 7 days for a maximum design crack width of 0.1mm or 21 days for 0.2mm or greater. After the stabilising period the level of the liquid surface should be recorded at 24h intervals for a test period of 7 days. During this 7 day test period the total permissible drop in level, after allowing for evaporation and rainfall, should not exceed 1/500th of the average water depth of the full tank, 10mm or another specified amount. Should the structure not satisfy the 7-day test, then after the completion of the remedial work it should be refilled and if necessary left for a further stabilising period; a further test of 7 days duration should then be undertaken in accordance with this clause. It should be noted that when using reinforced concrete blocks and/or patented blockwork, the rendering forms part of the watertight construction and should be included in the above test. Pool tanks that are out of the ground need particular attention in the design stages particularly if they are constructed/installed on upper floor levels. DRYING TIMES The minimum time intervals between stages of the work are: Completion (curing) of pool shell to start of rendering/screeding/tiling 6 weeks Completion of rendering/screeding to start of tiling 3 weeks Completion of tiling to start of grouting 3 days Completion of grouting and sealing of movement joints to filling of pool 3 weeks Longer periods may be required in wet weather. Filling, emptying and heating pool: Minimise stresses. Maximum filling and emptying rate 750mm/24 hours Maximum rate of heating water 0.25 o C/hour TILE SELECTION Must have a low water absorption of 3% or preferably less. Suitable tile classifications are: Extruded type AIa or AIb BS EN Dry pressed type: Bia or B1B BS EN Product suitability should be obtained by the tile manufacturer.

40 40 PREPARATION Loose or hollow portions must be cut out and repaired. All dusty or porous substrates should be thoroughly dry brushed prior to priming with Norcros Prime Bond diluted 1: 4 with water. Allow to dry. FIXING Fix the tiles using Norcros One Part Flexible Adhesive or Norcros Standard Set Flexible S1 Adhesive. Gradually add 20kg of One Part Flexible powder to litres of water and mix to a thick, creamy, slump-free consistency. Mix only enough material that can be used within the pot life of the product (around 4 hours). Apply the adhesive using a suitable notched trowel held at a 45 o angle to form parallel ribs into which the tiles should be pushed with a firm twisting action to produce a 3-6mm thick solid, void-free bed beneath the tiles. Work in small areas and discard any adhesive that begins to dry or skin over. Tiles with deeply keyed back profiles may need to be back buttered. Every so often lift a tile to check that it is in full contact with the adhesive and that no voids are left in the adhesive bed. Wipe off any adhesive residues from the surface of the tiles using a damp sponge before the adhesive sets. Remove deposits of adhesive which may build up in the gaps between the tiles. DO NOT TRAFFIC THE TILES FOR AT LEAST HOURS or until the adhesive has set. Allow the adhesive to dry for a minimum of 3 days before grouting commences. GROUTING Allow the adhesive to dry. In hard water areas (>200mg/l (CaCO 3) a cement-based grout such as Norcros Stop Mould Flexible (BS EN CG2) may be used. In soft water areas (<200mg/l (CaCO 3), hydrotherapy pools, salt water pools or where wave machines etc. are to be used, it is essential that an epoxy resin grout such as Norcros Super Epoxy (BS EN RG1) is used. Clean out any dirt, dust or adhesive from between the tiles and ensure that the joints are dry before grouting commences. MOVEMENT JOINTS In accordance with British Standard BS 5385: Part 4 movement joints should be incorporated as follows: In the pool lining around the perimeter at the junction of the bottom and sides At vertical corners and at any change of plane in the bottom. If joints between tiles are less than 6mm it is advisable to insert additional movement joints down the pool sides and across the bottom in a continuous loop at 6m intervals or less to suit design considerations. Movement joints should coincide with the structural junction of the pool shell and the surround slab and where tiling abuts walls, drainage channels and other features. Intermediate movement joints should be inserted at intervals of 6m or less. Allow 3 weeks following grouting and sealing before filling the pool. COVERAGES Norcros One Part Flexible Approximately 4-5kg/m 2 based upon a 3-4mm solid bed Norcros Standard Set Flexible S1 Approximately 3-4kg/m 2 based upon a 3-4mm solid bed. Norcros Stop Mould Flexible Grout Approximately 0.6kg/m 2 based upon a 250mm x 125mm x 8mm tile with a 3mm wide joint or 1.1kg based upon a 25mm x 25mm x 4mm mosaic with a 2mm wide joint. Norcros Super Epoxy 0.5kg/m 2 based upon a 250mm x 125mm x 8mm tile with a 3mm wide joint or 1kg/m 2 based upon a 25mm x 25mm x 4mm mosaic with a 2mm wide joint. The following formula may be used to calculate the approximate grout coverage: (Tile Length (mm) + Tile Width (mm) x Tile Thickness (mm) x Joint Width (mm) x S.G = kg/m 2 (Tile Length x Tile Width) S.G = 2.0 No Mould Flexible; 1.6 Easy Clean Epoxy All measurements MUST be in mm. Always allow 10% for wastage

41 41 HOW TO... TILING TO TIMBER FLOORS WITH UNDERTILE HEATING PREPARATION It is essential that the existing timber floor is level before proceeding and able to support the additional weight without excessive deflection. To increase the efficiency of the undertile heating, overlay the floor with Norcros Pro Board and fix either in a bed of Norcros Rapid Porcelain Adhesive or with suitable screw fixings (refer to Pro Board product data sheet). ** Green chipboard where a wax coating is present is not suitable as a tiling substrate. The undertile heating cables/mat should be laid onto the boards in accordance with manufacturer recommendations. Encapsulate the heating cables in a layer of either Norcros PRO 10+. PRO 30 Fast Track Eco or PRO 50 Levelling Compound. This will protect the cables from damage. Allow to dry. SETTING OUT The general rule is to work from the centre outwards. Measure the width and length of the floor and draw a cross in the centre. From the central cross lay out the dry tiles allowing a 3mm wide gap between the tiles to allow for movement stresses within the floor during service. These gaps will be filled with grout once the tiles have been fixed and the adhesive dried. Make sure there are no awkward cuts, some adjustment may be necessary. Always be aware of how the floor will look when you enter the room. To counteract movement stresses, which can result in tiles cracking and/or debonding, in accordance with British Standard BS5385-3:2014, movement joints should be provided: a. Over existing and/or structural movement joints b. Perimeter movement joints should be inserted at door thresholds and where the tiling abuts restraining surfaces such as perimeter walls, columns, curbs, steps and plant fixed to the base C. Internal floors, which might be subjected to significant thermal changes, i.e. direct sunlight in atria, or underfloor heating etc, the floor area should be divided up by intermediate movement joints provided at 5m intervals in both horizontal directions to provide 25m 2 bays. N.B. These bay sizes may be increased to 40m 2 when Norcros Permalayer anti-fracture matting is used. FIXING Fix tiles in a highly polymer modified adhesive such as Norcros Rapid Porcelain Tile Adhesive Grey, Norcros Rapid Porcelain & Stone Adhesive White, Norcros Rapid Porcelain S1 Adhesive or Norcros Thick Bed Stone & Porcelain Grey/White or Rapid Porcelain S1 adhesive for large format tiles.

42 42 APPLICATION Using a suitable notched floor trowel held at a 45 o angle, spread the adhesive onto the floor to form parallel ribs into which the tiles should be pushed with a firm twisting action, this will collapse the ribs of adhesive and produce a 3-4mm solid bed of adhesive beneath the tiles. Work in small areas and discard any adhesive that begins to dry or skin over. Tiles with deeply keyed back profiles may need to back buttered. Every so often lift a tile to check that it is in full contact with the adhesive and that no voids are left in the adhesive bed. Wipe off any adhesive residues from the surface of the tiles using a damp sponge before the adhesive sets. Remove deposits of adhesive which may build up in the gaps between the tiles. DO NOT WALK ON THE TILES FOR AT LEAST 2-3 HOURS, or until the adhesive has set. CUTTING TILES Floor tiles, especially natural stone and porcelain can be difficult to cut and good quality tools are required. These can bought or in some instances hired. A slide cutter and nippers are essential, however an electric wet cutter will make the job easier. For intricate cuts a cardboard template will help to achieve more accurate results. GROUTING Allow the adhesive to dry. Use either Norcros Flexible Wide Joint Floor & Wall Tile Grout or Norcros 4 into 1 Grout. Clean out any dust, dirt and adhesive from between the tiles and make sure that the joints are dry. Approximately 4-5 parts grout powder should be added to 1 part water, ensuring that the powder is added to the liquid to prevent the product from flash setting. Manually mix the grout to reduce the amount of air incorporated into the mix. Holding a soft rubber grout float at 45 o, sweep the mixed grout diagonally across the tiles, ensuring that the grout is pushed fully into the joints. Clean off as much grout from the surface of the tiles as possible and allow the grout to become touch dry. Clean off the grout residues with a damp sponge wiped diagonally across the tiles. Allow the tiles to dry and buff the surface with a dry cloth. Any stubborn residues may be cleaned off with washing up detergent mixed with warm water within 24 hours of grouting. N.B. Before grouting commences trial a small inconspicuous area to check that the grout does not stain the tiles. If there is any risk of staining, the tiles should be fully sealed using a proprietary sealer before grouting begins. N.B. The heating must not be switched on for at least 14 days after completion of tiling, raising the temperature gradually at a rate of 5 o C per day.

43 43 HOW TO... TILING TO LIGHTWEIGHT/MEDIUM DENSITY BLOCKWORK WALLS DESCRIPTION Lightweight and medium density blockwork have a compressive strength of less than 7N/mm 2 and are suitable to receive a tiled finish in internal, dry installations as long as they are sufficiently flat and fair faced. Externally, in internal areas which may be subject to moisture or in instances where the blockwork is not deemed to be sufficiently flat, it would need to either be over boarded with Norcros Pro Board or would require the application of a cement: sand render coat. PREPARATION The blockwork must be a minimum of 6 weeks before either the application of a cement: sand render coat or tiles. It must be clean, dry and free from dust, laitance or any contaminants which may act as a release agent and prevent the adhesive from bonding to the blockwork. Once dry, the clockwork should be primed with Norcros Prime Bond diluted 1: 4 with water which should be allowed to dry. SETTING OUT Tiling should be set out from the centre of the walls, either the centre of a tile or the joint between two tiles positioned in the centre of the wall, whichever of these two options avoids small cuts of the tiles. Make a gauge rod using a length of straight timber. Along the length of the timber mark out the width of the tiles, leaving a gap at least 2mm wide between each tile. Set out the horizontal position of the tiles so that the same size cuts are made at either side of windows etc. avoiding any small cuts. At the lowest point of the wall to which tiles are being fixed, such as the skirting board, work surface etc. place an uncut tile and draw a line along the top of the tile. Nail a batten below this line, using a spirit level to make sure that it is level. The first line of tiles will rest on this batten. Measure the width of the wall and mark the centre point. Draw a vertical line at this centre point using a spirit level to make sure that the line is straight. Start tiling at the centre point. To counteract movement stresses, which can result in tiles cracking and/or debonding, in accordance with British Standard BS5385-1:2009, movement joints should be provided: over existing and/or structural movement joints where tiling abuts other materials and at junctions between different substrates at vertical corners at 3m to 4.5m centres both horizontally and vertically and in areas where stresses are likely to be concentrated such as at changes of alignment. An increase in the frequency of movement joints should be considered if large degrees of thermal movement or vibration are expected within an installation. More information on the provision of movement joints is available in the Norcros How to Sheet Movement Joints in Tiled Installations. CUTTING TILES Some porcelain & natural stone tiles can be difficult to cut and good quality tools are required. These can bought or in some instances hired. A slide cutter and nippers are essential, however an electric wet cutter will make the job easier. For intricate cuts a cardboard template will help to achieve more accurate results.

44 44 FIXING Tiles should be fixed in Norcros One Part Flexible Tile adhesive or Norcros Standard Set Flexible S1 adhesive. Norcros Rapid Porcelain Tile or Rapid Porcelain S1 adhesive may be used if a rapid setting adhesive is preferred. Mix the adhesive in accordance with the mixing instructions on the bag. APPLICATION Using a suitable notched wall trowel held at a 45 o angle, spread the adhesive onto the wall to form parallel ribs into which the tiles should be pushed with a firm twisting action, this will collapse the ribs of adhesive and produce a 2-3mm bed of adhesive beneath the tiles. Work in small areas and discard any adhesive that begins to dry or skin over. Tiles with deeply keyed back profiles may need to back buttered. In areas subject to wetting such as showers, it is essential that a solid bed of adhesive is achieved beneath the tiles. Wipe off any adhesive residues from the surface of the tiles using a damp sponge before the adhesive sets. Remove deposits of adhesive which may build up in the gaps between the tiles. GROUTING Allow the adhesive to dry. Use Norcros Wall Tile Grout. In areas subject to wetting or where movement/vibration is anticipated Norcros Stop Mould Grout, Norcros 4 into 1 Grout or Norcros Super Epoxy may be used. Clean out any dust, dirt and adhesive from between the tiles and make sure that the joints are dry. Mix the grout in accordance with the recommendations on the packaging. Holding a soft rubber grout float at 45 o, sweep the mixed grout diagonally across the tiles, ensuring that the grout is pushed fully into the joints. Clean off as much grout from the surface of the tiles as possible and allow the grout to become touch dry. Clean off the grout residues with a damp sponge wiped diagonally across the tiles. Allow the tiles to dry and buff the surface with a dry cloth. Any stubborn residues may be cleaned off with washing up detergent mixed with warm water within 24 hours of grouting. N.B. Before grouting commences trial a small inconspicuous area to check that the grout does not stain the tiles. If there is any risk of staining, the tiles should be fully sealed using a proprietary sealer before grouting begins.

45 45 HOW TO... TILING TO CEMENT: SAND RENDER WALLS PREPARATION The render must be a minimum of 2 weeks old to enable movement caused by drying shrinkage to have taken place. It must be clean, dry and free from dust, laitance or any other contaminants which may act as a release agent, preventing the adhesive from bonding to the render. If the render is dusty it should be thoroughly dry brushed with a stiff bristled brush and the dust removed from the surface prior to priming with Norcros Prime Bond diluted 1: 4 with water. Allow to dry SETTING OUT Tiling should be set out from the centre of the walls, either the centre of a tile or the joint between two tiles positioned in the centre of the wall, whichever of these two options avoids small cuts of the tiles. Make a gauge rod using a length of straight timber. Along the length of the timber mark out the width of the tiles, leaving a gap at least 2mm wide between each tile. Set out the horizontal position of the tiles so that the same size cuts are made at either side of windows etc. avoiding any small cuts. At the lowest point of the wall to which tiles are being fixed, such as the skirting board, work surface etc. place an uncut tile and draw a line along the top of the tile. Nail a batten below this line, using a spirit level to make sure that it is level. The first line of tiles will rest on this batten. Measure the width of the wall and mark the centre point. Draw a vertical line at this centre point using a spirit level to make sure that the line is straight. Start tiling at the centre point. To counteract movement stresses, which can result in tiles cracking and/or debonding, in accordance with British Standard BS5385-1:2009, movement joints should be provided: over existing and/or structural movement joints where tiling abuts other materials and at junctions between different substrates at vertical corners at 3m to 4.5m centres both horizontally and vertically and in areas where stresses are likely to be concentrated such as at changes of alignment. An increase in the frequency of movement joints should be considered if large degrees of thermal movement or vibration are expected within an installation. More information on the provision of movement joints is available in the Norcros How to Sheet Movement Joints in Tiled Installations. CUTTING TILES Some porcelain & natural stone tiles can be difficult to cut and good quality tools are required. These can bought or in some instances hired. A slide cutter and nippers are essential, however an electric wet cutter will make the job easier. For intricate cuts a cardboard template will help to achieve more accurate results.

46 46 FIXING Tiles should be fixed in Norcros One Part Flexible Tile adhesive or Norcros Standard Set Flexible S1 adhesive. Norcros Rapid Porcelain Tile or Rapid Porcelain S1 adhesive may be used if a rapid setting adhesive is preferred. Mix the adhesive in accordance with the mixing instructions on the bag. APPLICATION Using a suitable notched wall trowel held at a 45 o angle, spread the adhesive onto the wall to form parallel ribs into which the tiles should be pushed with a firm twisting action, this will collapse the ribs of adhesive and produce a 2-3mm bed of adhesive beneath the tiles. Work in small areas and discard any adhesive that begins to dry or skin over. Tiles with deeply keyed back profiles may need to back buttered. In areas subject to wetting such as showers, it is essential that a solid bed of adhesive is achieved beneath the tiles. Wipe off any adhesive residues from the surface of the tiles using a damp sponge before the adhesive sets. Remove deposits of adhesive which may build up in the gaps between the tiles. GROUTING Allow the adhesive to dry. Use Norcros Wall Tile Grout. In areas subject to wetting or where movement/vibration is anticipated Norcros Stop Mould Grout, Norcros 4 into 1 Grout or Norcros Super Epoxy may be used. Clean out any dust, dirt and adhesive from between the tiles and make sure that the joints are dry. Mix the grout in accordance with the recommendations on the packaging. Holding a soft rubber grout float at 45 o, sweep the mixed grout diagonally across the tiles, ensuring that the grout is pushed fully into the joints. Clean off as much grout from the surface of the tiles as possible and allow the grout to become touch dry. Clean off the grout residues with a damp sponge wiped diagonally across the tiles. Allow the tiles to dry and buff the surface with a dry cloth. Any stubborn residues may be cleaned off with washing up detergent mixed with warm water within 24 hours of grouting. N.B. Before grouting commences trial a small inconspicuous area to check that the grout does not stain the tiles. If there is any risk of staining, the tiles should be fully sealed using a proprietary sealer before grouting begins.