INSTALLATION INSTRUCTIONS

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1 SW Supersedes 1016 INSTALLATION INSTRUCTIONS These installation instructions apply to the following model: PRE INSTALLATION CHECKLIST - ALL INSTALLATIONS 1. Inspect your pump. Occasionally, products are damaged during shipment. If the unit is damaged, contact your retailer before using. SEE BELOW FOR LIST OF WARNINGS 1. To reduce the risk of electric shock, install only a circuit protected by a ground-fault circuit-interrupter (GFCI). All pumps are furnished with provisions for proper grounding to help protect you against the possibility of electrical shock. 2. Make certain that the ground fault receptacle is within the reach of the pump s power supply cord. DO NOT USE AN EXTENSION CORD. Extension cords that are too long or too light do not deliver sufficient voltage to the pump motor. More important, they could present a safety hazard if the insulation were to become damaged or the connection ends were to fall into the sump and become wet. 3. Make sure the pump electrical supply circuit is equipped with fuses or circuit breakers of proper capacity. A separate branch circuit is recommended, sized according to the National Electrical Code for the current shown on the pump name plate. 4. TESTING FOR GROUND. As a safety measure, each electrical outlet should be checked for ground using an Underwriters Laboratory Listed circuit analyzer, which will indicate if the power, neutral, and ground wires are correctly connected to your outlet. If they are not, call a qualified licensed electrician. 5. Installation and checking of electrical circuits and hardware should only be performed by a qualified licensed electrician. 6. FOR YOUR PROTECTION, ALWAYS DISCONNECT PUMP FROM ITS POWER SOURCE BEFORE HANDLING. 7. These pumps are supplied with a 3-prong grounded plug to help protect you against the possibility of electrical shock. DO NOT UNDER ANY CIRCUMSTANCE REMOVE THE GROUND PIN. The 3-prong plug must be inserted in a mating 3-prong fault interrupter receptacle. If the installation does not have Quality Products Since /4 HP DO NOT USE for pumping oils, gasoline, or any petroleum by-products Carefully read the literature provided to familiarize yourself with specific details regarding installation and use. These materials should be retained for future reference. such a receptacle, it must be changed to the proper type, wired, and grounded in accordance with the National Electrical Code and all applicable local codes and ordinances. 8. Risk of electric shock. This pump has not been investigated for use in swimming pool or marine areas. 9. According to the state of California (Prop 65), this product contains chemicals known to the state of California to cause cancer and birth defects or other reproductive harm. SEE BELOW FOR LIST OF CAUTIONS 1. Check to be sure your power source is capable of handling the voltage requirements of the motor, as indicated on the pump name plate. 2. Vent hole purpose. It is advisable that all submersible sump pumps be of the bottom intake design to reduce clogging and seal failures. If a check valve is incorporated in the installation, a vent hole (approx. 3/16 in.) must be drilled in the discharge pipe below the check valve and pit cover to purge the bottom intake unit of trapped air. Trapped air is caused by agitation and/or a dry basin. This vent hole should be checked periodically for clogging. Water stream will be visible from this hole during pump run periods. 3. These pumps are not designed or intended to be used to handle sewage or effluent. 4. This pump has been evaluated for use with WATER only. 5. Maximum continuous operating water temperature for standard model pumps must not exceed 104 F (40 C). Note: Pumps with the ccsaus mark are tested to UL Standard UL778 & CSA Standard C22.2 No REFER TO WARRANTY ON PAGE 7.

2 Connecting the Smart Sump Pump to Z Control By connecting the Smart Sump Pump to the Z Control Cloud using the built-in WIFI, the user can set up free alert messages via and mobile app push notifications. In addition, the user can verify the Smart Sump Pump s readiness, remotely silence alarms, reset the unit, configure settings, and modify how notifications are sent. Other visual information such as pump status are available through the web and app interfaces. Before you begin: Know your WIFI network s name (SSID) and the password. Double check that you know the correct password and exactly how it is spelled, including capitalization. This will prevent the most common troubleshooting issue. Verify your WIFI router is connected to the internet. Verify your phone, tablet, or computer has working WIFI, can connect to your WIFI router, and that you can be close to the Smart Sump Pump during the installation process. Create a free account at zcontrolcloud.com. Locate and note the Smart Sump Pump s Device ID on the silver sticker. (See Figure 1) Connection Steps: 1. Plug in the Smart Sump Pump. The Z Control LED will blink and then turn off, indicating the Smart Sump Pump is in AP Mode* and is transmitting an SSID (see Figure 2). If the LED is blinking and not in AP mode, press the Silence button for 12 seconds. The LED will now be off, indicating the Smart Sump Pump is in AP Mode. A selftest will run. Continue to hold button during self-test. * AP Mode is when the Smart Sump Pump is broadcasting its SSID. The SSID is in the format ZCTL_SSUMP_xxxx, where xxxx is the first 4 digits of your Smart Sump Pump s Device ID. The Smart Sump Pump s SSID will show up in your phone, tablet, or computer s list of available WIFI networks, and selecting it will give you direct connectivity to the Smart Sump Pump. This is required in order to give your Smart Sump Pump the password credentials needed to connect to the WIFI of your choice. Green Power LED Red Alarm LED Silence / Reset / Link Button This LED should be off when Smart Sump Pump is in AP mode. When user is connected to Smart Sump Pump to set up WIFI, LED will blink. When Smart Sump Pump is connected to router and Z Control Cloud, this LED will be solid. Figure 1 2

3 Connecting the Smart Sump Pump to Z Control (Continued) 2. Standing near the Smart Sump Pump, use your phone, tablet, or computer to look for the Smart Sump Pump s SSID in your WIFI settings (see Figure 2). It will appear as ZCTL_SSUMP_xxxx where xxxx is the first 4 digits of your Smart Sump Pump s Device ID. Select this, and 2 things will happen: A. The Z Control LED will flash quickly. B. A Z Control setup screen will open after a few seconds. If the setup screen does not appear, open a browser on the same device and type zconfig.com or in the address bar. If the setup screen appears but is not used (canceled or otherwise closed), the Smart Sump Pump will return to AP mode, and the Z Control LED will turn off until the next WIFI setup attempt. 3. On the setup screen (see Figure 3), press the WIFI Scan button, scroll down to see the list of WIFI signals found, and choose the WIFI you want the Smart Sump Pump to use for internet connectivity. Enter the password for the router you chose in the field indicated. If the password is correct, the Smart Sump Pump will connect to the router and start sending status updates to zcontrolcloud.com. You will see the Z Control LED go from blinking to solid. This could take up to a minute. If the LED does not turn solid, then the password entered is incorrect, the router s security is insufficient (see note below**), or some other network restriction is in place (see your network administrator). The Smart Sump Pump will return to AP mode if the connection to the router is not successful. If you need to force the Smart Sump Pump into AP mode again, press the Silence button for 12 seconds. This will cause the Smart Sump Pump to re-enter AP mode and begin transmitting its SSID again. A self-test will run. Continue to hold button during self-test. ** Note that the Smart Sump Pump will not connect to routers with WEP or OPEN security. Select the Smart Sump Pump s SSID Click WIFI Scan button Available WIFI will be listed here. Select the one you want. Figure 2 Figure 3 3

4 Connecting the Smart Sump Pump to Z Control (Continued) 4. Once the Smart Sump Pump s Z Control LED is solid, log in to your account at zcontrolcloud.com (see Figure 3). Click the Edit button next to a Location, and choose Add New Device. Follow the directions to add your Smart Sump Pump by either auto-detect or entering the Device I.D. When successful, a Smart Sump Pump product tile will appear in your account (See Figure 4). The Smart Sump Pump is capable of over the air firmware updates. It s possible that the Smart Sump Pump could perform an update immediately if one is available at the Z Control Cloud. If an update is taking place, the Z Control LED will flicker for up to 1 minute while the update is downloaded. The Z Control LED will be solid, and all other LEDs will turn off while the update is being installed. After up to 1 minute, the Smart Sump Pump will restart and return to normal operation. The Smart Sump Pump s alert history on the Z Control Cloud will also be updated with the firmware upgrade information, and notification to accounts will occur. Select Add New Device When you add the correct Device ID, a Smart Sump Pump product tile will appear in your account. Figure 4 4

5 Smart Sump Pump LED, Button, Alarm, and Z Control Behaviors LED and Alarm Behaviors Power LED Alarm Z Control LED Power LED is on when AC power is present. Input LED on solid. Alarm triple beeps continuously. LED is solid when connected to router and Z Control Cloud. LED is off when Smart Sump Pump is in AP mode.* LED blinks when WIFI setup is in process. LED blinks faster if Smart Sump Pump is attempting to reconnect to a known router. LED alternates blinking fast then slow when Smart Sump Pump is connected to router, but internet is lost. Silence Button Press/Release Silences alarms. LED that is in alarm stays on (or blinks) until Smart Sump Pump is reset. Communications Hold 3 Seconds Hold 4 Seconds Hold While Applying AC To Smart Sump Pump Hold 12 Seconds Communication With Z Control Cloud Communication with Z Control Cloud Lost Alarm Condition Present Resets any active alarms and returns Smart Sump Pump to standby mode. Initiates an LED and Alarm Test. Will flash and double beep 3 times. Smart Sump Pump will enter AP mode.* For Smart Sump Pump to revert to previous WIFI settings, power cycle again. Complete reset of Smart Sump Pump to factory settings, including erasing WIFI settings. Smart Sump Pump will enter AP mode.* Communication is nearly continuous. Notification sent to user after 10 minutes of no communication. Immediate communication to Z Control Cloud" Congratulations! Your Smart Sump Pump is online. You can now open the product s configuration by clicking the View button to modify the Smart Sump Pump s device and notification settings. You can also install the Z Control mobile app on your mobile device (Android and ios versions available. Search Z Control in the app stores). This app allows for easy access to device information. Silence, Reset, and Test functionality is also included. The app is not currently designed for setting up WIFI, creating an account, or adding devices. These steps can only be done through the web interface (using a mobile device to access the web). Setting up the Smart Sump Pump to use your WIFI is completed by connecting to the Smart Sump Pump s internal WIFI (as discussed in the above Connection Steps). Before installing the pump in the sump pit, be sure to unplug the pump from the outlet. * AP Mode is when the Smart Sump Pump is broadcasting its name, or SSID. The SSID is in the format ZCTL_Smart Sump Pump_xxxx, where xxxx is the first 4 digits of your Smart Sump Pump s Device ID. The Smart Sump Pump s SSID will show up in your phone, tablet, or computer s list of available WIFI, and selecting it will give you direct connectivity to the Smart Sump Pump. This is required in order to give your Smart Sump Pump the password credentials needed to connect to the WIFI of your choice. 5

6 SUMP PUMP INSTALLATION GENERAL INFORMATION 1. These pumps are equipped with a vertical magnetic float switch. The pump will turn on automatically when the water level in the sump reaches approximately the float switch on level and automatically turn off when the water is pumped down to the float switch off level. See Chart A for details. Pump On / Off Levels Float Switch On Level Off Level 7 in. 3 in. Chart A 2. The sump pit must be a minimum of 18 in. deep and 10 in. diameter. The pump requires a minimum diameter of 10 in. to prevent excessive pump cycling. INSTALLATION Check Valve Smart Sump Pump Control 5. Install a full flow check valve to prevent back flow, which can cause the pump to cycle too frequently and result in wear and shortened motor life. Drill 3/16 in. vent hole in piping below the pit cover and check valve. Water stream will be visible from this hole during pump run periods. Reattach discharge piping as required. 6. Smart Sump Pump High Water Float Installation - DO NOT install sensor in direct line of incoming liquid. a. Fasten high water float to right angle mounting bracket by unthreading plastic nut. Re-tighten plastic nut after inserting sensor stem in bracket (see Figure 5). b. Locate high water float at desired activation level, and secure mounting bracket to the discharge pipe as shown (see Figures 6, 7 and 8) using supplied hose clamp. To Power Supply Backup Float/Alarm ON Level Figure 6 IL1951 High Water Float CONTROL SWITCH NORMALLY OPEN Pump ON Level Pump OFF Level ALARM LEVEL Figure 5 1. For your safety, turn off the electrical power at the service entrance to avoid any possible electrical shock hazards. 2. On a replacement installation, remove the existing pump from the sump by disconnecting the discharge pipe or hose from the old pump. Depending on how your old pump is installed, unscrew clamps and discard old corrugated hose, or unscrew galvanized or plastic pipe from pump discharge. If discharge pipe cannot be removed easily, saw through the pipe about five feet above the pump discharge. 3. After removing the old pump, remove sediment, debris, and any standing water from the sump pit. 4. Place your pump in the sump and attach the discharge piping. Be sure that the pump is positioned so that the float switch moves freely without touching the wall of the sump or other obstructions. (See Figure 5). IL1950 Figure 7 Figure 8 IL1952 IL1953 6

7 c. Secure high water float cord to discharge pipe. To avoid the possibility of interfering with the floats, the extra length of the pump power and high water float cords should remain on top of the sump pump cover and not in the sump pit. NOTE: Create a cable strain relief when securing the control switch cord by fastening a 2 loop of the cord to the pipe with a cable tie or tape. Be sure sensor float moves up and down without interference. NOTE: DO NOT install cord under hose clamp. 7. Do not allow the cord to interfere with the float control motion or to drape over the pump motor. With electrician s tape, secure the cord to the discharge pipe. This will provide protection for the cord and make a neat installation. 8. Plug in pump and restore electrical power at the service entrance. Fill sump pit with water to check automatic switch operation. 9. Install a sump cover. A cover will prevent solid matter from falling into the sump, prevent odors, and guard against accidental injury. PERFORMANCE This pump is designed to pump clear drain water. Although it will usually pass small particles suspended in water, materials such as grass, heavy mud, sand, or pea gravel can clog the pump and reduce pump performance. This can usually be cleaned out by back-flushing on pump side of check valve with a garden hose through the discharge. Specifications HP Amps Discharge Solids Handling Chart B Cord Length 3/ /2 in. NPT 3/8 in. 8 ft. LIMITED WARRANTY This product is warranted for two years from the date of purchase. Subject to the conditions hereinafter set forth, the manufacturer will repair or replace to the original consumer any portion of the product which proves defective due to defective materials or workmanship. To obtain warranty service, contact the dealer from whom the product was purchased. The manufacturer retains the sole right and option to determine whether to repair or replace defective equipment, parts, or components. Damage due to conditions beyond the control of the manufacturer is not covered by this warranty. THIS WARRANTY WILL NOT APPLY: (a) To defects or malfunctions resulting from failure to properly install, operate, or maintain the unit in accordance with printed instructions provided; (b) to failures resulting from abuse, accident, or negligence, or use of inappropriate chemicals or additives in the water; (c) to normal maintenance services and the parts used in connection with such service; (d) to units which are not installed in accordance with normal applicable local codes, ordinances, and good trade practices; and (e) the unit is used for purposes other than for what it was designed and manufactured. RETURN OF WARRANTED COMPONENTS: Any item to be repaired or replaced under this warranty must be returned to the manufacturer at Kendallville, Indiana or such other place as the manufacturer may designate, freight prepaid. THE WARRANTY PROVIDED HEREIN IS IN LIEU OF ALL OTHER EXPRESS WARRANTIES, AND MAY NOT BE EXTENDED OR MODIFIED BY ANYONE. ANY IMPLIED WARRANTIES SHALL BE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY AND THEREAFTER ALL SUCH IMPLIED WARRANTIES ARE DISCLAIMED AND EXCLUDED. THE MANUFACTURER SHALL NOT, UNDER ANY CIRCUMSTANCES, BE LIABLE FOR INCIDENTAL, CONSEQUENTIAL, OR SPECIAL DAMAGES, SUCH AS, BUT NOT LIMITED TO DAMAGE TO OR LOSS OF OTHER PROPERTY OR EQUIPMENT, LOSS OF PROFITS, INCONVENIENCE, OR OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY TYPE OR NATURE. THE LIABILITY OF THE MANUFACTURER SHALL NOT EXCEED THE PRICE OF THE PRODUCT UPON WHICH SUCH LIABILITY IS BASED. This warranty gives you specific legal rights, and you may have other rights which vary from state to state. Some states do not allow limitations on duration of implied warranties or exclusion of incidental or consequential damages, so the above limitations may not apply to you. WARRANTY VALID IN CANADA AND MEXICO. 7

8 Product information presented here reflects conditions at time of publication. Consult factory regarding discrepancies or inconsistencies. MAIL TO: 95 North Oak Street Kendallville, IN (260) (800) FAX (260)