Heather Pohl Project Manager San Francisco Public Utilities Commission USA

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1 Heather Pohl Project Manager San Francisco Public Utilities Commission USA

2 SFPUC Project Summary Upgrades San Francisco s 180K manual-read water meters with wireless fixed-network meter reading technology Replaces old water meters with new, more accurate equipment Provides high-resolution hourly consumption data through daily network transmissions Saves Water, Improves Customer Service, and Reduces Operating Costs

3 Project Timeline

4 Technology Selection Challenges System specifications development RFP design Deployment and testing plans Evaluation process Procurement process challenges

5 Design of Specs and RFP Business case Detailed technology exploration System types & vendor options Pros/cons of options in relation to the business case requirements Balancing priorities must haves vs. optionals Relationships - Turnkey Solution recommended for marrying of technologies, ease of deployment, and overall system performance

6 SFPUC Challenges City procurement codes Vendor relationships & responsibilities definition Minimum qualifications for bidders System requirements and priorities decisions, including optional items Deployment strategy work phases and testing Compiling baseline information for bidders

7 San Francisco RFP Process Challenges Panel selection requirements RFP design team not eligible Outside department requirements Level of commitment Fairness in Bidding Communications protocol with project team Proposal questions & clarifications for bidders Grading & scoresheet design to minimize protests Sunshine ordinance

8 RFP Technical Scoring 70% of total score Evaluated by technical panel 3 Rounds of technical scoring - written RFP, interviews, and references phase: 30% Technical Requirements 20% Installation, Training, Warranty & Support 10% Strength of Proposer 10% Advanced and Enhanced Services & Features

9 Cost Scoring Process Pricing Evaluation = 30% of Total Score Different evaluation team Not provided to technical panel Normalizing rates for installers Apples-to-apples on data collectors and long term maintenance costs Assumptions on replacements & retrofits of meter population

10 Field Surveys Issue Average Surveyed Percent Dangerous (crime, dogs, cars ) 22.78% Issue Average Surveyed Percent Cracked Lid 7.22% Location Issues Hazardous (height, slips, falls ) 21.25% Confined Work Space 12.78% Poor Lighting 21.67% Parking difficulties 55.83% Narrow Streets 9.44% Common Obstructions (cars over meter ) 13.89% Keys needed 18.06% Off-business hours needed 5.00% Limited to business hours 12.50% Equip ment Need new vault 5.00% Galvanized house line 5.00% Galvanized service line 5.00% Poor pipe integrity house line 5.00% Poor pipe integrity service line 10.00% Less than 2 inches between register and lid 8.33% Other space restriction in meter box (pipes, etc) 6.43% Meter larger than pit lid (cannot remove meter without breaking pavement) 5.00% New pavement 6.43% Custom pavement 6.67% Backflow device visible 11.67%

11 Meter Access Issues Cars Outdoor dining gardens, decks, parks, etc. street parking/stopping limitations Basements, confined spaces, keys

12 Technology Selection Challenges Lessons learned from other utilities Conferences, Vendors, Internal resources Expectations for rapidly changing technology Play it safe, Cutting edge or Bleeding edge Don t loose sight of your objectives Good Luck!