RCT Webinar Presented Thursday March 29, pm to 6 pm

Transcription

1 RCT Webinar Presented Thursday March 29, pm to 6 pm As you are all aware, there is a new RCT being used. Most of the RCT is the same, but there are some differences, which we will go over in this Webinar. When do we do the RCT? The RCT is done when a full exterior or full interior inspection is requested. The RCT is not done for account 750 Allstate NJ or Fair Plan. It is also not done when the following forms are requested: 14, 16, 414, 55 or 750 forms. Please make sure you look at the report form box on the main information screen to determine what type of report you should be doing for each case you have. The following are the areas to be completed for an exterior only report: Building Exterior walls Roof Attached structures Detached structures Exterior features Heating and cooling Interior features Finished Attics are found in the Interior Features area and should be added to your exterior report (if applicable). Garages and carports. For an Interior report all sections above should be completed plus; Kitchens and baths For High Value Homes add: Partition walls Wall finish Ceiling finish Floor finish areas 1

2 Here is a quick guide: Categories Exterior Interior High Value General Information Building Exterior Walls Roof Attached Structures Detached Structures Exterior Features Interior Partitions Wall Finish Ceiling Finish Floor Finish Heating & Cooling Interior Features Garages & Carports Kitchens & Baths Material Summary Calculation View & Verify Your Data Do Not Use In house Use Only Completes Your Report Do Not Use In house Use Only Do Not Use In house Use Only Please get familiar with each entry screen on the RCT. By getting familiar with each entry screen, it will be easier for you to find where all pertinent information is. Note All information under each area is in alphabetical order. The Building link of the RCT must be completed first. If this is not filled out you will not be able to view the other links. 2

3 Let s Review each link. GENERAL INFORMATION: This screen has all pertinent information regarding the inspection. Policy number, name and address of the insured are typed in here by the in house staff. The only area of this screen that you as an inspector can change is the number of families. (There is a helpful link regarding # of families available on the inspector s page. This link is located under Inspector Development training site) This area is defaulted at 1 family so if a change is needed, please change and click on the Apply changes box at the bottom left hand side of the RCT. and remember that the number of families on the RCT should be the same on your Standard Report! BUILDING: This is the section where the Year Built, Style, Living Area & Wings of the dwelling is entered. Year Built o o Double check the Dec Page or Application (view images) if supplied. Be able to identify foundations and know your inspection territories to help estimate the date the home was built. Style Use the Number of Stories except for the following: o Bi Levels, Tri Levels, Back Splits & Town Homes When the dwelling is one of these 4 types please use the specific type of dwelling. Note: When, when using town home as the style, the program will only allow 2 stories. Therefore, if the town home is not 2 stories, please use the number of stories feature. Total Living Area Total Living Area is provided by your Rapid Sketch Diagram. Dormers are considered half stories and are included in this calculation. Finished Attics are not included in this calculation (include this in Interior Features). Wings You must click on the located in the upper right corner. Use this feature when you have an area of the dwelling that is either; o Different Story Height or o Different Year Built or o Both Note All wings MUST be at least 100 square feet. 1. If the wing is less than 100 square feet, please add this square footage to the main section square foot. 2. If you have 2 or more wings you may add these areas together if they are the same story height. 3

4 Building Use Required information all must be filled out. Foundation type must be filled out. Please note that if you have a GBU, the foundation type of this area would be a slab. Additional information must be filled out if there is a basement in the dwelling. Do not fill out. Complete only for; High Values or Interior Inspections. Complete only for; High Values or Interior Inspections. Defaulted at 2x4 standard construction. Defaulted at block. This should be changed only if you are sure that the foundation is different than the block. 4

5 EXTERIOR WALLS: The total of the exterior wall area must be equal to 100%. Please stay away from using the custom selections for brick, brick veneer, stone & stone veneer, as these will only apply to a few select high value homes. There is a helpful link regarding types of exterior walls under Inspector Development Training site on the Upfro Inspector s Page. Please click on the replacement cost area. This area explains the differences between brick and brick veneer, stone and stone veneer and EIFS siding. You should be familiar with this. In the new RCT, you would use brick on frame and stone on frame for the siding, which we used to use veneer for. ROOF: The total of the roof area also must equal 100%. This is for the roof over the living area only. Do not include porch roofs or attached garage roofs. The only difference here in the new RCT is that architectural shingles is listed under shingles, architectural. ATTACHED STRUCTURES: This section deals with items such as: o Open Porches o Enclosed porches o Decks o Balconies o Breezeways Use the square footage entry for these types of items. Additional items include Hot Tubs, Greenhouses, Pools, & Solar Rooms. Please use this area only if the Hot Tub is located on the deck of the dwelling. There is no 3 wall addition area in the new RCT. This area would now be called a wing. DETACHED STRUCTURES: Only use this area if instructed to by the in house staff. If the structure is not part of the dwelling or the deck than there is no need to use this section. There is no difference in this area with the new RCT. EXTERIOR FEATURES: If you see any item here from the exterior, you should be reporting it. [The Skirting, Hillside area is only for mobile homes only.] There are 2 areas for skylights. o A small skylight should measure 2 x 2. o Choose large skylight for anything larger than this. There is also an area for sliding glass doors and windows here. If you see it, report it. There are a lot fewer choices in this area of the new RCT, however, sliding glass doors and skylights are still here. 5

6 INTERIOR PARTITIONS, WALL FINISH, CEILING FINISH & FLOOR FINISH: Finished Attic Area is found here complete for all reports. Plus this section should be completed for high values reports. HEATING AND COOLING: Contact Made Determine the exact heating and cooling type and fill out the information accordingly No Contact Made o And NO Central Air Conditioning Unit found on the property: Use Heating System Avg. Cost 100%. o Central Air Conditioning Unit use; Heat/central air conditioning avg. cost 100%. Fireplaces & Wood Burning Stoves are now located in this section. INTERIOR FEATURES: Finished Attic Square footage is entered here. This area is only accessed now if you have made contact or the finished attic needs to be entered. This area should be completed for Interior & High Value Reports. GARAGES AND CARPORTS: Do not use both the count entry and the square footage entry. Using both doubles up the entry and the cost. What should you use? Attached Garages use the square footage area. Built In Garages use the count area. Basement Garages use the count area. [Again, if the dwelling has a GBU the foundation type of this area would be a slab ] Split Areas are permitted i.e. If you have a garage with some area attached and some of the area built in then you can enter the square footage of the attached area and the square footage of the built in area. Square footage should be used for carports also. KITCHENS AND BATHS: For Standard Interior Inspections, please use the builder s grade areas for full bath, ½ bath and kitchen. Please do not use designer this is for 1 of a kind kitchens or baths only. 6

7 MATERIAL SUMMARY When you are finished with your RCT form, please hit Material Summary. By hitting material summary, you can verify the information that you have entered into the RCT. APPLY CHANGES The final step would be to hit the apply changes link. When you have an incomplete on your list and you have to make a correction to your RCT, make your correction and then hit the apply changes link. This will save the new information into the RCT. DO NOT USE Please do not hit Calculation, Recalculate or Send to File on the RCT. These 3 areas are for the in house staff only and should not be used by the inspection staff. HELPFUL HINTS: Make sure you hit directly on the words to move through each different link. If you do not hit directly on the word than you cannot move to the next link. Only use numbers for the square footage. Do not use the feet sign, sq. ft., etc. There should not be anything used except for numbers in this area. If you are unsure of anything, please contact your manager. Thank you joining our first Webinar. There will be more to follow. We hope this was beneficial and answered some of the questions that you may have had. For any additional questions or for further help, please contact Rick Haupt, Sam Rosenhaus or Sue Grogg via e mail. Presented by Sam Rosenhaus & Sue Grogg 7