ROGI KALAYAN SAMITI, DISTRICT HEADQUARTERS HOSPI TAL, JAJPUR

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1 ROGI KALAYAN SAMITI, DISTRICT HEADQUARTERS HOSPI TAL, JAJPUR (ADVERTISEMENT FOR OUT SOURCING OF COMPUTERIZATION OF OPD COUNTER FOR DHH, JAJPUR) No-97/01/02/2014 The RogiKalyanSamiti of District Headquarter Hospital, Jajpur invites sealed tender from Registered Firm / Private Organization / Company / Agencies for out sourcing of computerization of OPD counter fordhh, Jajpur. The details specification withterms and conditions can be downloaded from district website, Interested Firms / Agencies / Organizations / Company should submit their proposal in prescribed format (Technical & Financial bids separately) along with all supporting documents in sealed envelope to the Office of Chief District Medical Officer, Jajpur on or before Dt by 5.00PM through Speed post / Registered Post / Courier only. The authority reserves the right to cancel or reject any or all tenders without assigning any reason thereof. Sd/- CDMO-cum-Co-Chairperson, RKS Governing Body, DHH, Jajpur.

2 GUIDELINES FOR OUTSOURCING OF COMPUTERIZATION OF OPD COUNTER FOR DISTRICT HEADQUARTER HOSPITAL, JAJPUR.

3 TERMS OF REFERENCE (TOR) FOR OUTSOURCING OF COMPUTERIZATION OF OPD COUNTER AT DHH, JAJPUR. 1. All the workers engaged by the organization in the District Head quarter Hospital shall have the uniform. 2. All staffs of the organization shall bear photo identity card during the period of work which shall be duly signed by the RKS, DHH, Jajpur & Representative of Organization. 3. All workmen/manpower to be engaged by the contractor should be covered under the statutory government regulation framed from time to time. 4. RKS of DHH may request the contractor to withdraw any of his workers from the Hospital without assigning any reason, with 24 hours prior intimation. 5. The contractor will abide by all the rules and regulations relating to labour laws, accident, workmen compensation Act. Workmen insurance, ESI, PF etc. This will be the sole responsibility of the contractor. RKS DHH will not be a party at any stage to any kind of dispute relating to the above. In case any liability arises due to non- performance by the contractor under no circumstances RKS shall be liable for the same. 6. The Contractor will pay to the person, who are engaged for Registration at DHH, Jajpur in timely (1 st week of every month) 7. Any damage/pilferage to DHH property due to mishandling, carelessness of the contractor or his workmen will be recoverable from the contractor s bill and all materials issued to contractors shall be the sole responsibility of the contractor during the period of the contract. 8. That, the second party shall engage computer hardware and networking. Necessary application software and trained manpower (data entry operator) at the premises of the DHH, Jajpur. 9. DHH, Jajpur shall provide a suitable working space, constant electricity with power backup and purpose of OPD & IPD management & user fees collection. 10. That, the second party shall provide required papers, consumables and maintenance support for Hardware & Software (with Computer, Printer & Internet Collection with lan), it is necessary for the issue of OPD & IPD tickets and user fees receipts to the patients at DHH, Jajpur. 11. That, the second party shall be responsible for timely issue of OPD tickets to the outdoor patients, IPD tickets to the Indoor Patients and issue of any other receipt towards user collection as & when required in 24hours at DHH, Jajpur.

4 12. That, the MOU is valid for a period of one year from the date of signing of this document, which is renewable / extendable on satisfactory performance by the second party. 13. That, the second party shall issue the OPD & IPD tickets and money receipt to the patients / attendants at DHH, Jajpur as per the specification amount adopted by the RKS and the collection amount shall be deposited in office on every day basis through authorized signatory/staff authorized to handle accounts. 14. That, the database of the day to day registration and user fees collection shall be provided to DHH, Jajpur on every day or as per requirement by Office. 15. That, all the work of the second party shall be reviewed and certified by the first party or ADMO (Med.) & Hospital Manager of DHH, Jajpur. 16. All the employees will have to be covered under insurance against any personal accident and RKS will not be liable for payment of any compensation on that account. 17. That, in case of any dispute arises between both of the parties, the decision of the Chairman of the IDCOL Software Limited; Bhubaneswar is final and binding to both of the parties. 18. The authority reserves every right to accept or reject any tender without assigning any reason thereof. 19. The Agency / Organization shall be submit Rs. 5000/- (Rupees Five Thousand) only Non- Refundable per Tender Cost (inclusive VAT) in the shape of demand Draft only in favour of Rogi Kalyan Samiti, DHH, Jajpur from any Nationalized / Scheduled Bank payable at Jajpur along with Technical Bid. 20. The Second party should be submitted Security Money amounting of Rs.50,000/- (Rupees, Fifty Thousand) only or, expected 07 days users collection whichever is higher, in shape of Bank Draft from a Nationalized Bank in favour of C.D.M.O., Jajpur within 5days after receive of the Work Order. 21. Detail technical support of Hospital Management Information System (As per Annexure-I). 22. The bidders are to enclose demo receipt paper with the technical bid. 23. Last Date of Receipt of the Tender Document in sealed envelope at the Office of Chief District Medical Officer, Jajpur on or before Dt by 5.00Pm through Speed Post / Registered Post / Courier only. 24. Opening of the Tender Document on Dt at 12.30PM.

5 Technical Details of Hospital Management Information System (Annexure-I) OPD Management: OPD Registration at Various Outdoors (Medicine / O&G / Orthopedic / Pediatric etc.) OPD Registration at Causality / Emergency Ward JSSK Collection free of cost (All type of O&G case & Pediatric Case (new born baby, with in one months)) Reports: Date wise Patient Registration with time Category wise Patient Registration (male / female / child) Disease wise patient Registration per day / month Doctor wise patient registration Department wise Patient Registration per day / month MIS report of patient Registration (cumulative) IPD Management: Reports: IPD Registration at various wards. IPD Registration at Causality / Emergency Ward. JSSK Collection free of cost (All type of O&G case & Pediatric Case (new born baby, with in one months)) Date wise Patient Registration with time Category wise Patient Registration (male / female / child) Ward wise patient Registration per day / month Date wise discharge / referral Also Composite report on OPD/IPD registration. USER FEES COLLECTION: Reports: User Fees Collection at various counters (Laboratory, X-Ray, Pay-Cabin, ECG, Ultrasound, Ambulance, Swargaratha, etc.) JSSK Collection free of cost (All type of O&G case & Pediatric Case (new born baby, with in one months)) Date wise User fees collection with time Item wise User Fess collection Month wise user fees collection Head (Date & Month) wise user fees collection.

6 APPLICATION FORM FOR OUT SOURCING OF COMPUTERIZATION OF OPD COUNTER IN DHH, JAJPUR Name of the Agency Address with Ph. No. Contact person Address with Ph. No. Working Experience in the related Field of Services(if any) specify Implementation Plan with Process Flow Diagram of Hospital Management Information System (Document to be enclosed) Budget estimates for this proposal (in the desired format) Indicators of achievement Received (1) No. of assignment Completed

7 SUPPORTING DOCUMENTS TO BE ATTACHED: - 1. Implementation Plan. 2. Annual report of last year. 3. Last Year Audit Report. 4. Service Tax Registration No. if any. 5. Valid EPF registration Certificate. 6. Valid ESI registration certificate. 7. VAT Clearance Certificate. 8. PAN no. and Income tax clearance certificate. 9. Document in support of Experience. 10. The Agency / Organization shall be submit Rs. 5,000/- (Rupees, Five Thousand) only Non-Refundable per tender cost in the shape of Demand Draft only in favour of Rogi Kalyan Samiti, DHH, Jajpur from any Nationalized / Scheduled Bank payable at Jajpur along with Technical Bid. 11. Valid labour license. 12. Court Affidavit with regard to self declaration (i.e. the agency has not been derecognized / black listed by any State Govt. / Union Territory / Govt. of India / Govt. organization / Govt. Health Institutions and no criminal proceeding is pending against them.) 13. Separate Technical bid Cover-A 14. Separate Financial bid- Cover-B Date:- Place:- Signature Authorized Signatory with seal

8 FORMAT OF FINANCIAL BID FOR OUT SOURCING OF CLEANING SERVICES AT DHH, JAJPUR Sl No 1 Particulars Issue of Every OPD Ticket / IPD Ticket / User Receipt / Lab Reports or all other user collection. Amount of per ticket / coupon (which should be inclusive all type of taxes, employees payment cost, Internet cost, stationary, paper & consumable cost or all other cost) Note: - Agency is free to attach any other supporting / connecting document. Signature of the Agency with date