egovernment for the transformation of the interaction between administration and Business

Transcription

1 egovernment for the transformation of the interaction between administration and Business Forum de Haut Niveau Sur la facilitation des activités entrepreneuriales et des investissements dans les pays de l'uemoa Bamako, Février 2011 United Nations Economic Commission for Africa

2 NEW (increasing role) New roles for governments Producer Facilitator Leader G4 G2 OLD (diminishing role) Provide and promote vision Address Digital Divides domestically internationally Give signals to markets ICT as a national priority large projects or objectives Promote and defend national interests in international and global forums Provide proper environment Macro-economic environment Fiscal policies (cost, innovation, investment, VC, PPP) Legal/regulatory environment for ICT (competition, independent regulator, rule of law) Education policy curricula/life-long learning ICT training facilities Wiring/networking of schools Provide access (univ serv) Lay out ICT infrastructure Produce ICT equipment Finance Public R&D Environment Readiness Usage G3 G5 e-government services on line procurement trade facilitation civil society participation good governance G1

3 Financial Mgmt Customs/Tax Land Admin Education Health Energy/Transport Framework for ICT in Government Citizens, Businesses, Government, Civil Society Verticals [Business models Multi-channel service delivery] Policies, Laws, Regulations, Institutions, Standards, Knowledge Shared Services Horizontals [Interoperability, Security ] Shared infrastructure

4 The 3 levels of e-government Create efficient, responsive, transparent government Publish: Provide valuable on-line information Interact: Engage society to improve government Contract: Offer cost-effective online services

5 e-gov & Public Sector Reform Enabling Good Governance Civil Service Capacity Buiding Public Financial Management systems to support fiscal decentralization e.g. Treasury, Budgeting systems, IFMIS Financial systems for Banking sector capacity building Judical Systems and Court Administration Systems Records Management systems Disaster management systems Human Resources Management Systems Employment and wage accounting information systems ICT Training for government staff Government online job marketplace sysetms (e-employment) Improving Transparency and Accountability Citizen Focused Services E-Procurement E-Taxation E-Customs and Trade facilitation E-Parliament and e-democracy Monitoring and Evaluation systems G2C systems streamline government processes in the delivery of services to citizens Online Resident registration, real estate, vehicle registration, national ID Networked databases for Health, pension, accident, unemployment Information Government online portal with one-stop service access

6 Direct effets Increased public sector efficiency Savings for governemnt (lower administrative costs) Better management of public resources Better access to public services by firms and citizens Savings for users (time and money) Extended coverage (geographic, social, timewise: 24/7) New services offered (e.g. itineraries, doc search & comparison,.) Improved economic governance Data on traffic (flows of goods & services, payments, tracking,..) is more precise, quasi-instantaneous and cross-referentiable Public service staff can find renewed motivation Cooperation improved between public sector, private sector and citizens

7 Indirect effects Transparency/governance e-procurement (on-line tendering) Selectivity systems in customs and other inspection-based services Involvement of citizens in policy debates and decisions Business competitiveness Faster services (registrations, licenses, authorizations,..) Timely access to strategic data (prices, markets, laws/regulations,,..) IT knowledge and litteracy learning-by-doing, incremental improvements to software, etc Breaking psychological barriers (public access points,..) Building information societies Turning local knowledge into value and competitiveness (culture, modus operandi,..) Attracting external partners (trade, investment,..) Contributing to global development efforts (MDGs)

8 e-gov Stakeholders

9 Public Private Partnerships Why Public Private Partnerships in e-government Value Propositions Access to private finance Faster delivery of capital projects Project management skills Entrepreneurship and innovation Reduced operational risk for the public sector Improved service delivery to citizens Optimum utilization of government resources

10 United Nations E-Government Survey 2010

11 The Western Africa region is the lowest ranking region in the 2010 Survey, showing virtually no improvement since the 2008 Survey. This should be mainly attributed to poor telecommunications infrastructure and low human capacity in the region. United Nations E-Government Survey

12 African Information Society Initiative AISI RICI NICI SICI VICI

13 ECA support Support to Members states and the RECs for the formulation and implementation of: - National egov strategies - Sub Regional egov Strategies - Harmonization of the cyber legislation - TIGA awards

14 Conclusion Recommendation to create where possible synergies between ECA egov initiatives and UNCTAD eregulation project 14

15 Thank you for additional information SRO-NA Tel: Fax: ISTD Tel : Fax: