Capacity Building Scheme Phase-II under Digital India and NeGP National e-governance Division (NeGD)

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1 Capacity Building Scheme Phase-II under Digital India and NeGP National e-governance Division (NeGD)

2 E- Governance Electronic governance or e-governance is the application of information and communication technology (ICT) for delivering government services, exchange of information communication transactions, integration of various stand-alone systems and services between government-to-customer (G2C), governmentto-business (G2B), government-to-government (G2G) as well as back office processes and interactions within the entire government framework.

3 Nine Pillars of Digital India Electronics Manufacturing 1. Broadband Highways 4. E-Governance Reforming government through Technology 7. Electronics Manufacturing Target NET ZERO Imports 2. Universal Access to Mobile Connectivity 5. ekranti Electronic delivery of services 8. IT for Jobs 3. Public Internet Access Programme 6. Information for All 9. Early Harvest Programmes

4 National e-governance Plan (NeGP): Vision Make all Government services accessible to the COMMON MAN IN HIS LOCALITY, through Common Service Delivery Outlets and ensure EFFICIENCY, TRANSPARENCY & RELIABILITY of such services at AFFORDABLE COSTS to realise the BASIC NEEDS of the common man May 2006

5 CB Phase-I: Role of Agencies NeGD DeitY Provides overall guidance frames policies States/ Ministries Responsible for Training Plan & SeMT Central Nodal Agency Provides strategy, monitors activities, training quality and effectiveness NISG Implementation partner to conduct various trainings and content development

6 Training in CB Phase-I Scheme Duration Mode of delivery Instructor led training/classroom/face to face Training Programme Leadership Meet Target Audience Political and Sr. Policy level State/UT specific Induction/Orientation Specialized Training for e-governance CIO Training Programme Thematic Workshop SeMT across States/UTs Policy level, SeMT, PeMT, Department level officials associated with egov initiatives Leadership Programme (eglp)- senior level Principal Secy (State), JS (Centre) /Commisioner, Addl Secy, Champions Programme (egcp) middle level; Director, Jt Director, addl Director Executive Programme (egep)- operational level: Section officer, Domain Under specific/thematic Secy etc workshops for SeMT members, State & Central Govt. Officers

7 CB-II Project Details Name of the scheme Capacity Building Scheme Phase II for all States and Union Territories and Line Ministries of Central Government under Digital India Duration 10 th March st March 2017 Total Outlay Cr

8 CB Phase-II Universe State e- Mission Team Virtual Cadre

9 Components: Training & Knowledge Sharing Initiatives Specialized training programmes for States officials/pemts/semts Apex / Policy Level Sensitization and awareness Workshops SeMT/PeMT Orientation Training for States CIO Programmes for States & Central line ministries Content Development & Management Strengthening Pool of Trainers for e-gov Knowledge Management Framework for e-governance Online Trainings for e-governance / Certification programmes Learning Management System Technical training and Thematic workshops Specialized training programmes for Central Line Ministries Localization & Customization of trainings

10 Approach & Strategy in CB Phase-II 1. Expecting the numbers to be multiplied, coverage to be greatly expanded and numbers to be increased to maximize the reach 2. Require all stakeholders involvement to achieve the maximum reach 3. Involvement of ATIs / CTIs with support for content and training delivery from Centre 4. At strategic levels, across departments, at least 5 people from each department should get covered 5. Transition to LMS and KMS and knowledge transfer

11 Approach & Strategy for CB Phase-II 6. Ensuring training on Government Process Reengineering (GPR), Infrastructure and technical aspects to meet the requirement of Digital India pillars 7. Providing a structure to the trainings using the e- Governance Competency Framework 8. Linking training to eligibility for Virtual cadre and similar roles/positions 9. Measurement against Performance Indicators and enforcing robust monitoring and evaluation mechanism

12 Competency Framework: Background To build a Comprehensive Training Framework for e-governance it was felt necessary to establish a competency benchmarking and a framework for the following reasons: A framework to act as the baseline for developing training programmes under CB scheme. Development of Right Training for the Right Person Strengthened deployment using defined e-governance Job Profiles arranged by levels of responsibilities NeGD has developed an e-governance Competency Framework available at DeitY website at the following link: ramework.pdf 19 job roles have been identified which span across stages of an e-governance project life cycle

13 Setting up of virtual cadre The recommendation for Setting up of a virtual cadre for e-governance by States was communicated through a DO in September, 2014 from Shri R S Sharma, Secretary,(DeitY). The advantages of virtual cadre are: Dedicated resources in Departments and creates pool of knowledge in Govt for: easier acceptance of e-governance better prioritisation No permanent liability; hence limited financial implications, cadre management issues Targeted interventions for Training of officers process reengineering better management of SLAs etc. Early movers: Maharashtra, Madhya Pradesh, Kerala Tamil Nadu, Gujarat and Haryana The training for virtual cadre could be organized from the funds available under the CB Scheme.

14 About e- Gov Competency Framework e-governance Competency Framework (e-gcf) identifies and defines a set of competencies critical to job performance Professional Skills Project Management, Change Management etc (96 skills defined) Knowledge Procedures, rules, internal systems, methods etc Behavioural Skills Organizational behaviours, values etc (DoPT s Competency Dictionary) Training Courses/Certification/Qualifications 15

15 Benefits of e-gcf Deploy right Identifying which roles are core to the Govt & non-core i.e. can be outsourced Guidance for arriving at Team size for various projects Job Descriptions for roles across the e-governance project life cycle Develop right Training Needs Analysis : Competency benchmarking & Skills gap identification Leads to Training Plan development 16

16 Learning Management System 1. Adoption of technology is required to create an ecosystem which would ease both learning and training experience 2. The new mode of teaching technologies needs be introduced in a phased manner to increase the reach, create systematic training information, and easy access of information. 3. An LMS would help to consolidate all training information into one system, such as: Administration of data for all institutes conducting training under Digital India Online Certification of participants Course content for all courses under CB at one place Participant learning information available Competency Framework tool to help in choosing the right training Skill gap analysis of the participants to take the appropriate training programme Learning roadmap for each role/position

17 Knowledge Management System 1. Creation of integrated common platform for all e-gov capacity building related goods and artefacts that transcends the scope of CB Scheme. The KMS is expected to do the following: Centralised system to support the projects/departments under e-kranti 2.0 & Digital India Knowledge sharing & collaboration both within the Ministry/MMP/Department in e-governance and in the extended ministries including citizens, partners and vendors/suppliers Formation of communities of practice by experts in each of the critical areas to get the benefit of the collective knowledge and skills Sharing of best-practices, case-studies, lessons-learned etc. from all sources Establish well-defined processes for knowledge-sharing (contribution) and knowledge-reuse (implementation) Converting individual/governance knowledge into re-usable organizational knowledge, and making this knowledge available where and when required by the organization

18 Activities for CB-II in NeGD Guidelines for C B Phase-II Content task force constituted RFP for Content Management, and training partners in progress Developing Training Plan/Calendar Initiated discussion with ATIs Task of setting up of Learning Management System (LMS) and Knowledge Management System (KMS) has begun. Implementation of e-governance Competency Framework initiated Pursuing HR policy recommendation with State and Central Line Ministry

19 Sno. Proposed Programmes Training Programmes Proposed Programme No. of batches Target Y1 1. Train the Trainer(TOT) 5 batches in one year 1 prg (25 participants) 2. Leadership Meet(LM) for Central Line Ministries 3. Specialized Training on e- Governance Programme(STeP) for Central Line Ministries 3 batches of 25 participants each in one year. Level of Participant will be Joint Secretary/Director level 3 batches for officers below JS/Dir level, duration 2-3 days 1 prg per year per state (36 prgs) 30 prg across all central line ministry 4. CIO for Central Line Ministries TBD 10 prg every year 5. Thematic workshop for Central Line Ministries/SeMT/PeMT Y2 1 prg (15 participants) 1 prg per year per state (36 prgs) 30 prg across all central line ministry 10 prg every year TBD 15 prg 10 prg 6. SeMT Orientation Planned No. of prg not defined 7. Engaging State ATIs for e- Governance Training On continuous basis NA NA No. of prg not defined

20 Expected actions from Deptts/ Ministries Identification of targeted participants and developing a training plan Nomination of a Nodal officer ( Digital India) Coming on board for LMS and encourage e-learning Actively promoting use and contribution to the KMS by all Departments

21 Thank You Caralyn K. Deshmukh, IAS Director, NeGD, DeITY