List of Case Studies, Self-Assessments, and Ethics in Action

Transcription

1 List of Case Studies, Self-Assessments, and Ethics in Action p. xiii Acknowledgments p. xvii Introduction p. xix Laying an Ethical Foundation p. 1 Ethical Perspectives p. 3 Chapter Preview p. 3 Utilitarianism: Do the Greatest Good for the Greatest Number p. 4 Evaluation p. 5 Kant's Categorical Imperative: Do What's Right Despite the Consequences p. 8 Evaluation p. 9 Rawls's Justice as Fairness: Balancing Freedom and Equality p. 10 Evaluation p. 12 Aristotelian Ethics: Live Well p. 13 Evaluation p. 14 Confucianism: Building Healthy Relationships p. 17 Evaluation p. 18 Altruism: Concern for Others p. 20 The Ethic of Care p. 23 Evaluation p. 24 Chapter Takeaways p. 26 Application Projects p. 27 Practicing Individual Ethics in the Organization p. 33 Components of Personal Ethical Development p. 35 Chapter Preview p. 35 Realistic Self-Appraisal p. 36 Discovering Vocation p. 37 Discovering Your Personal Gifts p. 39 Barriers to Obeying Our Callings p. 40 Identifying Personal Values p. 43 Developing Character p. 44 Positive Psychology and Virtues p. 45 Direct Approaches to Character Development p. 47 Indirect Approaches to Character Development p. 49 Creating a Moral Identity p. 54 Drawing Upon Spiritual Resources p. 56 Caring for the Soul p. 57 The Stages of Spiritual Development p. 58 Dealing With the Dangers of Organizational Spirituality p. 59 Chapter Takeaways p. 60 Application Projects p. 61 Ethics Decision Making and Action p. 65

2 Chapter Preview p. 65 Once More With Feeling: Emotion in Moral Decision Making p. 66 Components of Ethical Behavior p. 67 Moral Sensitivity (Recognition) p. 68 Moral Judgment p. 73 Moral Motivation p. 82 Moral Character p. 85 Decision-Making Formats p. 89 Kidder's Ethical Checkpoints p. 89 The Lonergan/Baird Method p. 91 The Moral Compass p. 94 The Foursquare Protocol p. 95 The Five "I" Format p. 96 Chapter Takeaways p. 97 Application Projects p. 98 Practicing Interpersonal Ethics in the Organization p. 103 Ethical interpersonal Communication p. 105 Chapter Preview p. 105 Dialogue: An Ethical Framework for Interpersonal Communication p. 105 Ethical Communication Competencies p. 108 Mindfulness p. 108 Effective Listening p. 112 Confirmation p. 116 Emotional Intelligence p. 117 Trust Building p. 121 Moral Argument p. 124 Chapter Takeaways p. 126 Application Projects p. 127 Exercising Ethical Influence p. 133 Chapter Preview p. 133 Questions of Power p. 134 Are Some Forms of Power More Ethical Than Others? p. 134 Is It Possible to Have Too Much Power? p. 137 Should I Play Politics? p. 138 What Factors Contribute to Empowerment? p. 140 How Do I Overcome Barriers to Empowerment? p. 142 Ethical Issues in Influence p. 143 Proactive Tactics p. 143 Impression Management p. 145 Deception p. 150 Emotional Labor p. 152

3 Communication of Expectations p. 156 Chapter Takeaways p. 158 Application Projects p. 160 Ethical Conflict Management and Negotiation p. 165 Chapter Preview p. 165 Conflict in Organizational Life p. 166 Becoming an Ethical Conflict Manager p. 167 Recognize the Differences Between Functional and Dysfunctional Conflicts p. 167 Manage Your Emotions p. 168 Identify Your Personal Conflict Style p. 169 Develop Conflict Guidelines p. 171 Employ Collaborative Conflict Management Tactics p. 172 Be Prepared to Apologize p. 173 Resolving Conflict Through Ethical Negotiation p. 174 Ethical Issues in Negotiation p. 175 Adopt an Integrative Approach to Negotiation p. 179 Combating Aggression and Sexual Harassment p. 181 Types of Aggression p. 181 Sources of Aggression p. 185 Resisting and Reducing Aggression p. 186 Preventing Sexual Harassment p. 188 Chapter Takeaways p. 192 Application Projects p. 193 Practicing Group, Leadership, and Followership Ethics p. 199 Improving Group Ethical Performance p. 201 Chapter Preview p. 201 Acting as a Morally Responsible Team Member p. 203 Adopting a Cooperative Orientation p. 203 Doing Your Fair Share (Not Loafing) p. 206 Displaying Openness and Supportiveness p. 210 Being Willing to Stand Alone p. 212 Responding to Ethical Danger Signs p. 213 Groupthink p. 213 Mismanaged Agreement p. 216 Escalating Commitment p. 219 Excessive Control p. 220 Moral Exclusion p. 221 Chapter Takeaways p. 224 Application Projects p. 225 Leadership Ethics p. 229 Chapter Preview p. 229

4 The Ethical Challenges of Leadership p. 230 The Challenge of Power p. 231 The Challenge of Privilege p. 232 The Challenge of Responsibility p. 234 The Challenge of Information Management p. 234 The Challenge of Consistency p. 235 The Challenge of Loyalty p. 236 The Shadow Side of Leadership p. 236 Bad Leadership p. 236 Toxic Leadership p. 239 Destructive Leadership p. 241 Selfish Leadership p. 242 Normative Leadership Theories p. 244 Transformational Leadership p. 244 Servant Leadership p. 247 Authentic Leadership p. 250 Benevolent Paternalistic Leadership p. 252 Chapter Takeaways p. 254 Application Projects p. 255 Followership Ethics p. 263 Chapter Preview p. 263 The Growing Power of Followers p. 263 The Ethical Challenges of Followership p. 264 The Challenge of Obligation p. 264 The Challenge of Obedience p. 265 The Challenge of Cynicism p. 266 The Challenge of Dissent p. 266 The Challenge of Bad News p. 268 Meeting the Moral Demands of Followership: Principles and Strategies p. 272 Overcoming Unhealthy Motivations p. 272 Servant (Exemplary) Followership p. 274 Engaged Followership p. 279 Courageous Followership p. 280 Authentic Followership p. 282 Managing Up/Leading Up p. 283 Whistle-Blowing p. 286 Chapter Takeaways p. 288 Application Projects p. 289 Practicing Ethics in Organizational Systems p. 295 Building an Ethical Organization p. 297 Chapter Preview p. 297

5 Making Ethics Matter p. 297 Components of Ethical Culture p. 299 Formal Elements p. 300 Informal Elements p. 313 Cultural Change Efforts p. 317 Ethical Drivers p. 318 Chapter Takeaways p. 326 Application Projects p. 328 Managing Ethical Hot Spots in the Organization p. 333 Chapter Preview p. 333 Ethical Marketing p. 334 Ethical Issues in Marketing p. 334 Ethical Principles and Strategies p. 336 Ethical Finance and Accounting p. 340 Ethical Issues in Finance and Accounting p. 340 Ethical Principles and Strategies p. 344 Ethical Human Resource Management p. 352 Ethical Issues in Human Resource Management p. 352 Ethical Principles and Strategies p. 354 Chapter Takeaways p. 359 Application Projects p. 360 Promoting Organizational Citizenship p. 367 Chapter Preview p. 367 The Organization as Citizen p. 367 Components of Organizational Citizenship p. 368 Corporate Social Responsibility p. 374 Sustainability p. 378 The Stages of Corporate Citizenship p. 381 Promoting Organizational Citizenship p. 383 Adopting a Stewardship Mindset p. 383 Measuring Social Performance p. 385 Chapter Takeaways p. 388 Application Projects p. 389 Ethics in a Global Society p. 395 Chapter Preview p. 395 The Dangers of Globalization and the Challenges of Ethical Diversity p. 396 Developing Cross-Cultural Ethical Competence p. 397 Coming to Grips With Ethnocentrism p. 397 Becoming a World Citizen p. 400 Understanding Ethical Diversity p. 401 Finding Moral Common Ground p. 410

6 Resolving Ethical Cross-Cultural Conflicts p. 415 Chapter Takeaways p. 417 Application Projects p. 418 Notes p. 423 References p. 439 Index p. 491 About the Author p. 509 Table of Contents provided by Blackwell's Book Services and R.R. Bowker. Used with permission.