100 DAYS TO EXCELLENCE IN DOING BUSINESS REFORMS IMPLEMENTATION STRATEGY

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1 100 DAYS TO EXCELLENCE IN DOING BUSINESS REFORMS IMPLEMENTATION STRATEGY

2 High-Level WBG Engagement with the Government of Pakistan on Doing Business Reforms 1

3 Implementation Arrangement developing and institutionalizing DB Reform engagement in Pakistan High-level WBG engagement led to the establishment of a Prime Ministerial Steering Committee and a Doing Business (DB) Secretariat at the Board of Investment to ensure effective implementation of reforms Provincial Chief Secretaries heading DB Working Groups in Punjab and Sindh Two provincial DB Secretariats established Relevant multi-gp WBG team is providing intensive technical support for each indicators More than half of the 100 Days Reforms have been fully implemented, notified and disseminated through electronic, print and social media Monitoring of reform implementation is automated in the form of an online Dashboard managed by the BOI A strategic communication plan is in place intensive private sector and media engagement 2

4 Implementation Arrangement Federal Prime Minister Chair DB Reform Steering Committee Ongoing Private Sector Consultations Economic Advisor to PM Finance Secretary Secretary EAD Secretary MOC Chairman BOI Secretary BOI Governor State Bank Chairman FBR Chairman SECP Technical Advisory Group Monthly Review Meeting to be Chaired by the PM 3 BOI - DB Reform Secretariat

5 Implementation Arrangement Sindh ( Karachi is 65% of the DB weighting) DB Reform Steering Committee Ongoing Private Sector Consultations Chief Secretary Chairman PnD Chairperson Sindh Board of Investment Finance Secretary Secretary Industries Secretary Labor Secretary Law Senior Member of Board of Revenue Director General SBCA Sindh Chief Minister Chair Technical Advisory Group Monthly Review Meeting to be Chaired by the CM 4 DB Reform Secretariat

6 Implementation Arrangement Punjab (Lahore is 35% of the DB weighting) DB Reform Steering Committee Ongoing Private Sector Consultations Finance Minister Chief Secretary Chairman PnD Finance Secretary Secretary PnD Secretary Industries Secretary Local Government Secretary Labor Secretary Law Chairman PITB Director General LDA Punjab Chief Minister Chair Technical Advisory Group Monthly Review Meeting to be Chaired by the CM 5 DB Reform Secretariat

7 Implementation Arrangement Agile WBG Approach to DB Reforms and Troubleshooting Troubleshooting Agile WBG Approach to DB Reforms To efficiently and effectively design DB reform solutions and bringing together expertise from across the World Bank Group Unpack tasks into smaller achievable actions Empower teams to deliver solutions Escalate to Country Director when you are stuck Keep the WBG team fully involved through WhatsApp to communicate, make decisions and remove bottlenecks to reforms on fast track basis Country Director guidance CD discussion with relevant Secretaries and/or Chief Ministers to remove bottlenecks Team discussion with authorities Bottleneck identified Solutions explored and agreed 6

8 Leadership and Multi-GP WBG Team Team Responsibility Unit/GP Illango Patchamuthu Overall and government relations Country Director Shabana Khawar Donor relations IFC Principal Country Officer Gabi George Afram Program Leader Pakistan CMU Shabih Ali Mohib Program Leader/Peer Reviewer South East Asia CMU Mariam Sara Altaf Communication Communication Amjad Bashir TTL FCI-IFC Advisory Unit Kiran Afzal Co-TTL FCI Kiran Afzal Starting a Business FCI Reshma Aftab Construction Permits MTI Aisha Fariel, Anjum Ahmad Getting Electricity Energy Reshma Aftab Registering Property MTI Sarmad Sheikh Getting Credit FCI Irum Touqeer, Raul Felix Junquera-Varela Paying Taxes Governance Rafay Khan Trading Across Borders FCI Rahat Ali Dashboard Updates CMU Farhan Hussain Administrative and Logistic support IFC 7

9 Implantation Progress Lahore 10 out of 14 reforms completed, remaining on track Starting a Business 2 Reforms 1. Punjab Business Registration Portal reducing days from 10 to less than five 2. Two business registrations merged: a) Social Security; and b) Labor Department Construction Permits 4 Reforms 1. Elimination of environmental NOC reduced 105 days 2. Overall days reduced from 266 to CP information online for transparency 4. One-Window Facilitation Registering Property 4 Reforms 1. Days reduced from 56 to Steps reduced from 7 to 4 3. Ongoing automation 4. Eliminated advertisement for property registration and transfer Enforcing Contract* 4 Reforms 1. Court-annexed ADR Center 2. Three mediation centers opened 3. Automated Case Flow Management System launched at Lahore High Court 4. Pre-trial conference system 8 * 100 Days + Reforms

10 Implantation Progress Karachi 11 out of 15 reforms completed, remaining on track Starting a Business 2 Reforms 1. Sindh Business Registration Portal Test Phase 2. Two business registrations being merged: a) Social Security; and b) Labor Department Construction Permits 5 Reforms 1. Reduced procedures from 15 to Reduced 30 days by eliminating requirement to obtain environmental NOC 3. Waster and sewerage connection in 21 days from CP information available online for transparency 5. One-Window Facilitation Registering Property 4 Reforms 1. Execution and registration of deed from 208 to 104 days 2. Automated registration systems from 6 months to 15 days 3. Binding service standards, complains mechanism 4. Online information has improved transparency of information and procedure 2 advertisement in newspaper not required (8 days eliminated) 9

11 Implantation Progress Federal Starting a Business 2 Reforms 1. Two procedures merged: name reservation and incorporation 2. Automation and integration with provincial Business Registration Portals Trading Across Borders 2 Reforms in progress 1. E-Payment system for on-line payment of duty, taxes and all other charges using internet, ATM and mobile phones applications end Februray 2. Modules developed for integrating Plant Protection Department (600 certificates daily) and Animal Quarantine Department. (100 certificates daily) with Customs online portal WeBOC, by end February Getting Electricity 1 Reforms 1. Connection time reduced from 215 to 115 days in Karachi Paying Taxes 1 Reforms - in progress 1. E-payments of social security contributions system, end February 10

12 DB Reform Secretariat at Pakistan Board of Investment Day-to-day coordination of the reforms implementation across Government agencies and Provinces Organization of stakeholder consultations, technical workshops, contributor sensitization sessions and media events Reforms implementation monitoring through Online Dashboard and monthly reporting to the Steering Committee Maintenance of the DB reform implementation website and relevant social media communications profiles Distribution of the DB surveys to the selected Government and Private sector contributors Preparation of the evidence based DB reform reports for the DB team 11

13 The Online Dashboard Real Time Monitoring of Reforms 12

14 The Online Dashboard Real Time Monitoring of Reforms 13

15 The Online Dashboard Real Time Monitoring of Reforms 14

16 The Online Dashboard Real Time Monitoring of Reforms 15

17 Communication Action Plan Progress Launched DB Dashboard on main Government website Established a DB Reform Communication Team Regular media briefings Engaged with private sector on the reform priorities through workshops, seminars, etc. Each agency publishing reform action plan, procedures, costs, time statistics and other DB related information online Intensive dissemination of reforms to private sector/contributors through print, electronic and social medial (cross-linkages between Twitter, Facebook, WhatsApp, etc.) Close to 100 news items since the launch of DB 100 Days Sprint Online feedback mechanism to collect and analyze private sector experience, the usefulness of reforms and to take corrective measures 16

18 Communication Plan highlights Active DB Media Engagement by BOI 1. Sindh Business Registration Portal Test Phase 2. Two business registrations being merged: a) Social Security; and b) Labor Department Communication Campaign in Punjab 1. Multiple media briefings 2. Press release on completion of reforms 3. 7 detailed articles in prominent media 4. Over two dozen news stories in two months coverage by all English and Urdu dailies 5. Regular reform updates and DB methodology sessions with private sector and interested survey contributors 6. Cross-linkages between Facebook and Twitters Communication Campaign in Sindh 1. Multiple media briefings 2. Over 40 news items in one month coverage by English, Urdu and Sindhi languages Days story covered by 6 major TV channels in January 4. Active Twitter and WhatsApp 5. Cross-linkages between Facebook and Twitters 17

19 Communication Plan Pakistan DB on Twitter 18

20 Communication Plan Pakistan DB on WB Facebook 19

21 DB in Punjab Online procedures, time, cost, laws, rules and regulation in public domain 20

22 DB in Punjab on Social Media: over 4k followers on Facebook in one month 21

23 DB in Sindh communicating through social media 22

24 Knowledge Exchange: learning from Thailand, India and relevant international best practices Thai Delegation visit to Islamabad, Lahore and Karachi to share their knowledge and experience with DB authorities in Pakistan INDIA Pakistan s Three Year DB Reform Strategy and 100 Days Sprint incorporated best practices from India RUSSIA Karachi Electricity Supply Corporation was helped to incorporate lessons from Russia on Getting Electricity DUBAI Officials from Pakistan visited Dubai Business Registry New Zealand Expert review and reform recommendations on Dealing with Construction Permits 23

25 Thank you!