To: All Interested Bidders Re: RFP # 09-X CONTRACTED SYSTEM ADMINISTRATOR FOR THE CHILDREN S SYSTEM OF CARE ADDENDUM #2

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1 State of New Jersey DEPARTMENT OF THE TREASURY JON S. CORZINE DIVISION OF PURCHASE AND PROPERTY R. DAVID ROUSSEAU Governor PURCHASE BUREAU State Treasurer P.O. BOX 230 TRENTON, NEW JERSEY November 21, 2008 To: All Interested Bidders Re: RFP 09-X CONTRACTED SYSTEM ADMINISTRATOR FOR THE CHILDREN S SYSTEM OF CARE Bid Due Date: January 7, 2009 (2:00 p.m.) ADDENDUM 2 The following constitutes an Addendum to the above referenced solicitation. This addendum is divided into the following parts: Part 1: Answers to questions. Part 2: Additions, deletions, clarifications and modifications to the RFP It is the bidder s responsibility to ensure that all changes are incorporated into the original RFP. All other instructions, terms and conditions of the RFP shall remain the same. New Jersey Is An Equal Opportunity Employer Printed on Recycled Paper and Recyclable

2 PART 1 09-X CONTRACTED SYSTEM ADMINISTRATOR FOR THE CHILDREN S SYSTEM OF CARE Answers to Questions Note: Some of the questions have been paraphrased in the interest of readability and clarity. Each question is referenced by the appropriate RFP page number(s) and section where applicable. Page RFP Section Reference Notice Subcontractor forms Question Ours is a minority owned women business enterprise (mwbe). We recently got registered with nj state for project bids. How do we have to approach the bidder for sub contracting opportunity on information technology. Can you suggest any body or how do we have to look for them. We are in it project development and consulting business for over 11 years and we have good infrastructure to handle any it related project. We have over 150 consultants on board working with us. 5 NA NA Who is the current incumbent firm and the names of other possible bidders Notice Subcontractor forms Notice Subcontractor forms Does the Department of Child and Behavioral Health Services offer a sub-contractor set-aside on behalf of women owned or minority owned New Jersey businesses? We are a small business and interested in bidding for this project. Since there is no Mandatory Pre-bid Conference, will you share interested vendors list? Page 80, Section The RFP requires the MIS to be a Service Oriented Architecture using Oracle for the database. This requirement limits proposals from organizations using an alternative architecture/database. The architecture and commercial database program should be Answer It is up to the potential bidders to contact the Division of Small, Minority and Women Business Development and ask for lists of eligible small businesses that are certified small businesses in the State. It is up to potential bidders to make a good faith effort in achieving the subcontracting goal and to document their efforts in their bid proposal. Value Options, Inc is the incumbent. We do not have a list of potential bidders. See the RFP on page 6, 113, and the subcontractor setaside forms. The RFP has a subcontracting set-aside goal of 25% for New Jersey Small businesses. See the answer to question 4. See the answer to question 4 and 5 above. See section of the RFP. Section OPTIONAL SUBMISSIONS of the RFP allows bidders to propose alternative to the requirements stated in the RFP- This section allows bidders to propose systems based on on an alternative 2

3 Page RFP Section Reference Question transparent to the agency's systems with the requirement to demonstrate experience interfacing with state systems and a variety of MMIS vendors (e.g., Unisys, EDS, ACS, and CSC). In the interest of promoting competition beneficial to the Department, would the Department consider a system based on an alternative architecture/database technology that is currently used to support services for children's behavioral health systems the same as or similar to those in the current RFP? Section 3.9.7, page 55. Please confirm that the requirement for "call center abandonment rates shall not exceed one percent(1%) for all calls within the queue and five percent (5%) for all emergency calls with in the queue" is correct Section Page 81 Please clarify the number of individual users. Is the requirement meant for 10,000 user IDs or 10,000 active users? Section , Page 86 This section indicates that details on NJ emedic and RLS are in Attachment M. They do not Answer architecture/database technology. We are changing this requirement to say that call center abandonment rates shall not exceed three (3) percent of all calls in the queue. See Part 2 of this addendum where we make this change. The MIS system should have the ability to issue up to 10,000 users IDs and accommodate concurrent users to be using the system at any one time. The 10,000 user requirement reflect DCF/DCBHS' estimate on the total number of individual users who will need access to the CSA MIS ( active users) and individual user IDs capacity needed for the CSA operations throughout the life of the contract. The following sections of the RFP provide additional information to support this requirement Section , page 86 references the New Jersey Electronic Medical Information for Children (NJ emedic) 3

4 Page RFP Section Reference Question appear to be in Attachment M. Can you please supply the details on these two items? Answer initiative and State Record Locator Service (RLS) as an as example of a new interface which the contractor will be required to interface with at such time the State places an RLS into service. No additional technical information on the NJ emedic or the RLS is available at this time, however, information regarding the NJ emedic initiative is available in New Jersey's original DMAHS Transformation Grant request to the Center for Medicare and Medicaid Services (CMS) which is on the CMS web site at In section 3.4 Training section (pg.44) the RFP states that "The contractor shall work with, at a minimum, three family advocacy groups in NJ in addition to the DCF/DCBHS contracted FSOs to develop training for all contractor staff regarding interacting with families and community resources." 1. Parents Anonymous of New Jersey and the Statewide Parent Advocacy Network have been providing training in this area, will our names be provided to the bidders or will it be our responsibility to reach out to each bidder to discuss training options? The statement (See Section for Interface Information and Attachment M Interface Details) references interface information on existing interfaces requirements. Attachment M is available on the Purchase and Property website under Attachments K-Q This does not refer to training that the contractor gives to others. This refers to advocacy groups that are already part of the DCF system that will train contractor staff. DCF will develop a list of appropriate agencies and advocacy groups that will train contractor staff. 4

5 Page RFP Section Reference Notice Subcontractor forms Question Section Notice of Intent to Subcontract Form, Page 113, Section , Subcontractor Utilization Form Page 113, Section Small Business Set Aside Contracts, page 113, Section Subcontractors, Page 121. These requirements appear to cite different requirements, can you please confirm that the bidder is required to plan for a goal of 25% of contract value as a small business set aside. Answer This RFP includes a requirement that a bidder make and document a good faith effort to achieve the goal of having 25% of the value of the contract performed by New Jersey based, New Jersey Division of Small, Minority and Women Business Development (formerly the NJ Commerce Commission) registered small businesses. Bidders are not required to propose subcontractors and may propose to perform work with subcontractors that are not New Jersey certified small businesses. The bidder s good faith effort in attempting to achieve the goal is one factor, among many, that the Evaluation Committee will consider in the evaluation of bids to determine which bid is the most advantageous to the State, price and other factors considered. 5

6 PART 2 09-X CONTRACTED SYSTEM ADMINISTRATOR FOR THE CHILDREN S SYSTEM OF CARE Additions, Deletions, Clarifications and Modifications to the RFP Page RFP Section Reference 1 new Additions, Deletions, Clarifications and Modifications Attached to this Addendum is information regarding changes to Pay to Play restrictions. This information is being added to the RFP as new section The attached form will only be completed by the recommended contract awardee after issuance of a notice of intent to award letter but before a final contract is awarded. Do not submit the form with the bid proposal. Delete the fifth bullet item concerning Call Center Abandonment rates. Replace that bullet with the following: Call center abandonment rates shall not exceed three (3) percent of all calls within the queue. 6

7 Section 5.26 New Pay-to Play Restrictions. IMPORTANT NOTICE NEW PAY-TO-PLAY RESTRICTIONS TO TAKE EFFECT NOVEMBER 15, 2008 Governor Jon S. Corzine recently signed Executive Order No. 117, which is designed to enhance New Jersey s efforts to protect the integrity of government contractual decisions and increase the public s confidence in government. The Executive Order builds on the provisions of P.L. 2005, c. 51 ( Chapter 51 ), which limits contributions to certain political candidates and committees by for-profit business entities that are, or seek to become, State government vendors. Executive Order No. 117 extends the provisions of Chapter 51 in two ways: 1. The definition of business entity is revised and expanded so that contributions by the following individuals also are considered contributions attributable to the business entity: Officers of corporations and professional services corporations, with the term officer being defined in the same manner as in the regulations of the Election Law Enforcement Commission regarding vendor disclosure requirements (N.J.A.C. 19: ), with the exception of officers of non-profit entities; Partners of general partnerships, limited partnerships, and limited liability partnerships and members of limited liability companies (LLCs), with the term partner being defined in the same manner as in the regulations of the Election Law Enforcement Commission regarding vendor disclosure requirements (N.J.A.C. 19: ); and Spouses, civil union partners, and resident children of officers, partners, LLC members and persons owning or controlling 10% or more of a corporation s stock are included within the new definition, except for contributions by spouses, civil union partners, or resident children to a candidate for whom the contributor is eligible to vote or to a political party committee within whose jurisdiction the contributor resides. 2. Reportable contributions (those over $ in the aggregate) to legislative leadership committees, municipal political party committees, and candidate committees or election funds for Lieutenant Governor are disqualifying contributions in the same manner as reportable contributions to State and county political party committees and candidate committees or election funds for Governor have been disqualifying contributions under Chapter 51. Executive Order No. 117 applies only to contributions made on or after November 15, 2008, and to contracts executed on or after November 15, Updated forms and materials are currently being developed and will be made available on the website as soon as they are available. In the meantime, beginning 7

8 November 15, 2008, prospective vendors will be required to submit, in addition to the currently required Chapter 51 and Chapter 271 forms, the attached Certification of Compliance with Executive Order No

9 Certification on Behalf of A Company, Partnership or Organization and All Individuals Whose Contributions are Attributable to the Entity Pursuant to Executive Order No. 117 (2008) I hereby certify as follows: On or after November 15, 2008, neither the below-named entity nor any individual whose contributions are attributable to the entity pursuant to Executive Order No. 117 (2008) has solicited or made any reportable contribution of money or pledge of contribution, including in-kind contributions or company or organization contributions, to the following: a) Any candidate committee and/or election fund of the Governor; b) A State political party committee; c) A legislative leadership committee; d) A county political party committee; or e) A municipal political party committee. I certify as an officer or authorized representative of the Company or Organization identified below that, to the best of my knowledge and belief, the foregoing statements by me are true. I am aware that if any of the statements are willfully false, I am subject to punishment. Name of Company, Partnership or Organization: Signed: Title: Print Name: Date: (circle one) (A) The Company, Partnership or Organization is the vendor; or (B) the Company, Partnership or Organization is a Principal (more than 10% ownership or control) of the vendor, a Subsidiary controlled by the vendor, or a Political Organization (e.g., PAC) controlled by the vendor. *Please note that if the person signing this Certification is not signing on behalf of all individuals whose contributions are attributable to the entity pursuant to Executive Order No. 117 (2008), each of those individuals will be required to submit a separate individual Certification. 9

10 Individual Certification of Compliance with Executive Order No. 117 (2008) I hereby certify as follows: On or after November 15, 2008, I have not solicited or made any reportable contribution of money or pledge of contribution, including in-kind contributions or company or organization contributions, to the following: a) Any candidate committee and/or election fund of the Governor; b) A State political party committee; c) A legislative leadership committee; d) A county political party committee; or e) A municipal political party committee. I certify that, to the best of my knowledge and belief, the foregoing statements by me are true. I am aware that if any of the statements are willfully false, I am subject to punishment. Signed: Print Name: Date: 10