e-government: The case of Perú Ing. Luis Bullón Salazar, PhD. GERENTE GENERAL RENIEC

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1 e-government: The case of Perú Ing. Luis Bullón Salazar, PhD. GERENTE GENERAL RENIEC

2 AGENDA PERU - RENIEC DIGITAL GOVERNMENT STRATEGY - PERU RENIEC e-nid/crvs PRODUCTS AND SERVICES CONTINUOUS REGISTRATION

3 PERÚ - RENIEC

4 Total Area Km2 Capital: Lima 24 Departments + Callao Total Population Hab. Population by Age Minors % Adults 69.56% Genre Population Women 49.87% Men 50.13% Oficial Language Spanish Quechua Aimara 4 4

5 OVERVIEW OF e-government PERÚ q 1995: Law Nº RENIEC q 2000: Digital Law q 2013: Law Nº Electronic money trasaction and issuers q 2013: D.S. Nº PCM Policy on e-government - Digital signature regulation q 2016: Law Nº 1246 Administrative simplification through interoperability

6 OVERVIEW OF e-government PERÚ q 2016: Law Nº 1247 Justice Digital Notification q 2016: Law Digital Clinic History (Health) q 2016: Law Nº 1º310 Simplification of Labour documents, digital payroll and contracts. q 2017: D.S. Nº PCM-Implementation of biometric in the verification of fingerprints to all TELCOS q 2017: Law Nº 1338 National Register of all mobile equipments selled by the TELCOL. Citizen Security

7 DIGITAL GOVERNMENT STRATEGY - PERÚ

8 Primary Drivers of e-government Value Driven Citizens One stop shop, safety / security Citezen Driven Trust Engage in egovernment Collaborative e-government Improve citizens quality of life and enhance social security Technology Driven Interoperability/Digital Documentation Economic Cost Driven Reduction of Transactional Cost

9 Interoperability STRATEGY q One-stop-shop service platform; q Advanced search features (index content from dozens of government websites); q Digital ID features that enable different systems to seamlessly exchange information; q Online tracking system that permits citizens to check on the status of online transactions; and q National website or portal used by people for all government digital transactions.

10 Digital Government Strategy and its sustainability in time Benefits / Costs DIGITAL IDENTITY, INTEROPERABILITY, DIGITAL SIGNATURES, DORSAL NETWORK O.F., BIG DATA DECENTRALIZATION Source: ONGEI, International Seminar of Digital Identity, August 2015

11 RENIEC e-nid/crvs

12 (NATIONAL REGISTRY OF IDENTIFICATION AND CIVIL STATUS) A constitutionally autonomous public body Created on July 12, 1995; Law N Technology that identify us 12:29:13 PM

13 IDENTIFICATION SYSTEM Keeping the Unique Registry of Identity updated Registration of births, marriages, divorces and deaths Preparing the Electoral Roll and Verification of Residence Certification and Digital Registry (Law. N 27269, D.S. N PCM) 13

14 Marriage Certificate Others Birth Certificate Death Certificate Facilitating the exercise of Fundamental Rights Democracy Legal Security National and citizen security

15 Peruvian State Cloud Tramitation Site/ Digital Services Unique Window Electronic Address/ Citizen s File Digital Services Digital Identity Digital Certificates (PKI)

16 Digital Certificates(PKI) Law of Digital Signatures and Certificates N Reglamento D.S. N PCM Private Sector Public Sector

17 Technological Convergence used to innovate and provide better service to citizens Complete Data (ICAO) Images: print facial Address of regular residence Digital Certificates REGISTRY DATA BIOMETRY GEOLOCATION DIGITAL 17

18 Basic Data of Identity Advanced Data of Identity (ICAO) Biometric Application (MOC/ Match on Card) PKI Application (Digital Identity)

19 Electronic Vote Property Job International Trade Payment Services Justice Electronic Invoice Police Record Certificate Banking and Financial Services Electronic DNI Transportation (Drivers License) Seguridad Citizen Ciudadana Security Creation of Companies Health and Social Security Education Social Programs

20 Integration of Municipalities to the Civil Registration System Digital Services Public Institutions Institutionality Electoral Processes Citizen Security Legal Security Digital Identity Biometry DNIe Georeferencing DNI Delivery Agreements - Web Searchs - Online Searchs - Web Services - Digital Certificates Private Institutions Interoperability Integration of Agencies to the Identification Registration System Mobile Apps Use of Social Networking Local governments Channel Diversity Regulation Organization Technology

21 Products and Services

22 INNOVATIVE SERVICES Identification of all ten fingerprints Multiservices Virtual Platforms (Continous improvement) Residence Audit Free Campaigns (Vulnerable Sectors) Data verification in intelligent patrol cars (Citizen Security)

23 New Technology PRODUCTS AND PROCESSES DESIGN PVM Live picture Face Recognition Organizational Knowledge Face-to-face training Focus Group Expert Panelists

24 Beneficiaries : 40 thousand Benefits: Paperless: Savings of 2 million soles per year It can be done anywhere Less time: from 25 to 2 days

25 DOCUMENTARY PROCEDURES WITH DIGITAL CERTIFICATES INTEGRATED SYSTEM OF DOCUMENTARY PROCEDURE 1. Decrease in printouts 2. Administrative Efficiency 3. Trust in electronic means Authentication and Digital Signature

26 CONTINUOUS REGISTRATION

27 NUMBER OF CONSULTS MADE BY ENTITIES OVER EXTERNAL SERVICES BY YEARS ACCORDING TO THE TYPE OF ENTITY AND SERVICES, ,300 ENTITIES SERVICE/ TYPE OF ENTITY AÑO TOTAL TOTAL PRIVATE Dedicate Línea Internet Biometric WEB PUBLIC Dedicate Linea Internet Biometric WEB

28 Dedicate On Line Services Sector % Financial Sector 52,40% TELCO 32,60% SUNAT + MTC 12,40% BIOMETRIC Sector % Financial Sector 24,40% TELCO 50,10%

29 2017 DEDICATE LINEA (US$ 0,09) RANGES TASA TASA DESC , ,27 0, ,24 0, ,22 0, ,20 0,10 PRECIO BASE , BIOMETRIC (US$ 0,42) RANGES TASA TASA DESC , ,84 0, ,42 0, ,27 0, ,27 0, ,19 PRECIO BASE ,40

30 Identify Population vs cober identification (ENAPRES)

31 Cover Population with N-ID in Vulnerables Zones: :

32 Register of decease and percentage of cover

33 Identify Population with N-ID by age

34 FOR A MODERN PERU Democratic Strengthening State Transformation Transparency Access to Public Information Electronic Services and Procedures Accountability Reports Multiple Channels Citizen Involvement Digital Democracy Efficacy and Efficiency Digital Government

35 Confianza en Instituciones INSTITUCIONES PUBLICAS RENIEC 55% 59% 67% 83% 2. 40% 49% 59% 63% 3. 45% 45% 45% 57% 4. 34% 51% 42% 55% 5. 44% 43% 45% 55% 6. 43% 39% 52% 50% 8. 33% 37% 43% 48% 7. 37% 39% 39% 43% 9. 31% 23% 32% 36% % 23% 27% 25%

36 The today citizens are very connected They are waiting for100% of digital services better from de Government

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