From projects to digital regions: which are the challenges? Some Results of an Ongoing Research in Portugal. Maria João Simões

Size: px
Start display at page:

Download "From projects to digital regions: which are the challenges? Some Results of an Ongoing Research in Portugal. Maria João Simões"

Transcription

1 From projects to digital regions: which are the challenges? Some Results of an Ongoing Research in Portugal Maria João Simões egovernment RTD for Services, Participation and Transparency, Social Impact and Cohesion Lisbon 19th of September University of Beira Interior Project Team Coordination: Maria João Simões Research Team: Domingos Santos Jan Wolf Manuel Oliveira Ricardo Campos Alcino Couto Margarida Vaz Gaël Dias

2 Agenda Agenda About the Ongoing Research: Goals and Methodology Some General and Specific Results 1.1 Main Research Objectives 1.1 Main Research Objectives 1.2 Some aspects of the Theoretical Framework To identify strengths and weaknesses of projects in digital regions and cities To analyze the networking and the knowledge flows among the different institutional, entrepreneurial and other social actors involved To formulate policy recommendations

3 1.1 Main Research Objectives 1.2 Some aspects of the theoretical Framework 1.2 Some topics of the Theoretical Framework Theory of the network society Use of a sophisticated model of the relationship between technology and society A Knowledge/Digital Region is a region which has and uses ICT for a knowledgebased development 1.1 Main Research Objectives 1.2 Some aspects of the Theoretical Framework Qualitative methodology: Exploratory and semi-directive interviews, documental and website analysis Triangulation of information sources Selection of four case studies: Digital Beja, Évora Digital District, Global Gaia, and Leiria Digital Region Selection criteria: case studies which are different regarding project quality, performance, leadership, geographical localization, assessment culture and also projects of regions with different levels of experience concerning the POSI/POS_C

4 A very important infrastructuring of the territories The integration of the ICT question into the policy agenda of the local and regional actors The identification and mobilization of the institutional, entrepreneurial and other social resources and competences of the different territories A significant development of the digital accessibilities and of the local e-government mechanisms - Strengths Crucial factors of success of some digital regions: Existence of leadership which has strategy and the capacity to stay above and surpass the political-party and localist conflicts Existence of interactive regional portals and also of entrepreneurial websites Vision not restricted to e-government but also focused on innovation and competitiveness of the territories, taking into account still other social and cultural dimensions Mobilization towards the creation of a knowledge society Pre-existence of social capital and networking and the will and the effort to enhance them Opening up to international networks Articulation of programs, measures and projects

5 - Weaknesses Low level of scientific culture in the territories Projects based on general diagnosis studies instead of specific studies that function as a support to a Strategic Plan to a knowledge-based development Lack of a Strategic Plan, inspired in a shared vision and informed by a scientific theoretical framework Very extensive deterministic technological approach - Strengths General coverage of territories with public access points Presence of technical support in many public access points

6 - Weaknesses The marginalized segments of the population rarely visit these public access points Lack of local policies, projects and measures to avoid this type of exclusion Lack of local policies and of projects to stimulate meaningful ICT use this situation can also enhance info-exclusion - Strengths Considerable infrastructuring and informatization of the territory and of the local governments (technological modernization) General coverage of territories with municipalities websites which support information and one-way online services Existence of supply indicators

7 - Weaknesses Scarcity of two-way and transactional online services Lack of organizational modernization of local government Lack of demand and back-office indicators Predominance of a government paradigm instead of a governance one ICT in local governments are not directed to increasing citizen participation in policy and decision-making Some projects do not allow the internalization of competences Thank you for your attention!

(TA6.05) Involving Different Stakeholders in the Official Statistical Production Experiences and Challenges

(TA6.05) Involving Different Stakeholders in the Official Statistical Production Experiences and Challenges (TA6.05) Involving Different Stakeholders in the Official Statistical Production Experiences and Challenges Dr. Albina Chuwa Director General of Tanzania National Bureau of Statistics. 17 th January 2017

More information

RIS3 Guide: Novelties of the approach. Dr Ruslan Rakhmatullin European Commission JRC IPTS - S3 Platform

RIS3 Guide: Novelties of the approach. Dr Ruslan Rakhmatullin European Commission JRC IPTS - S3 Platform RIS3 Guide: Novelties of the approach Dr Ruslan Rakhmatullin European Commission JRC IPTS - S3 Platform http://s3platform.jrc.ec.europa.eu Geneva, 11-12 April 2012 Building on the past Widespread experience

More information

E-Government Applications in Latin America: An overview

E-Government Applications in Latin America: An overview E-Government Applications in Latin America: An overview Fourth Caribbean Regional Ministerial Consultation and High Level Workshop on Public Sector Management Grenada January 14-15, 2003 Some shared goals

More information

E-Government in the ESCWA region

E-Government in the ESCWA region Dr. Haidar Fraihat Email: fraihat@un.org Tel; +961-1-978549 Fax: +961-1-981510 E-Government in the ESCWA region 2012 Global e-government Forum Korea 18-19 October 2012 Economic and Social Commission of

More information

Chapter 1 THE CONCEPT OF BUSINESS IN CONTEXT LEARNING OBJECTIVES At the end of this chapter you should be able to: Define and illustrate business as

Chapter 1 THE CONCEPT OF BUSINESS IN CONTEXT LEARNING OBJECTIVES At the end of this chapter you should be able to: Define and illustrate business as Chapter 1 THE CONCEPT OF BUSINESS IN CONTEXT Define and illustrate business as a broadly-based and varied activity. Identify and illustrate the key activities of business and the relationships between

More information

Evaluating the Impact of EU Cohesion Policy. Cohesion Regional

Evaluating the Impact of EU Cohesion Policy. Cohesion Regional Evaluating the Impact of EU Cohesion Veronica Gaffey, Acting Director Development & Head of Evaluation DG Regional Brussels, 15 May 2012 1 Achievements of Cohesion 2000-2006 Jobs created: 2.2 million 46,000

More information

8. Design two research models that allow students to understand the process of applying

8. Design two research models that allow students to understand the process of applying PADM S601 Introduction to Public Administration 1. Demonstrate ability to effectively use technology tools in carrying out their class responsibilities. 2. Demonstrate ability to use library databases.

More information

Spotlight. Cities Spaces of Risk or Opportunities for Active Changes? Dynamic Responses to the Challenges of Climate Change

Spotlight. Cities Spaces of Risk or Opportunities for Active Changes? Dynamic Responses to the Challenges of Climate Change 255 Spotlight Cities Spaces of Risk or Opportunities for Active Changes? Dynamic Responses to the Challenges of Climate Change Today s world is urban. More than 50% of the world s population now lives

More information

Gender Transformative Change. Exploring its dimensions Evaluation of ESCWA s Centre for Women

Gender Transformative Change. Exploring its dimensions Evaluation of ESCWA s Centre for Women Gender Transformative Change Exploring its dimensions Evaluation of ESCWA s Centre for Women About ESCWA ESCWA is the Regional Commission of the UN Secretariat for the Arab world Goal: to influence policies

More information

Impact of E-government in the Performance of Civil Servants

Impact of E-government in the Performance of Civil Servants EUROPEAN ACADEMIC RESEARCH Vol. II, Issue 1/ April 2014 ISSN 2286-4822 www.euacademic.org Impact Factor: 3.1 (UIF) DRJI Value: 5.9 (B+) Impact of E-government in the Performance of Civil Servants LULZIM

More information

Deputy Minister Profile

Deputy Minister Profile Deputy Minister Profile September 2015 Role Summary: Reporting to the Premier through the Deputy Minister to the Premier and the Minister responsible, the primary areas of focus for the Deputy Minister

More information

E-government projects in Lithuania: Problems and Prospects. M.Afanasjev, Lithuanian Institute of Public Administration

E-government projects in Lithuania: Problems and Prospects. M.Afanasjev, Lithuanian Institute of Public Administration E-government projects in Lithuania: Problems and Prospects. 1.1. E-government project concepts and their relevance The implementation of the e-government projects is the creation of the online service,

More information

INTERNATIONAL FORUM: LATIN AMERICAN AND CARIBBEAN (LAC) IN THE INFORMATION SOCIETY EXECUTIVE SUMMARY

INTERNATIONAL FORUM: LATIN AMERICAN AND CARIBBEAN (LAC) IN THE INFORMATION SOCIETY EXECUTIVE SUMMARY INTERNATIONAL FORUM: LATIN AMERICAN AND CARIBBEAN (LAC) IN THE INFORMATION SOCIETY INSTITUTIONAL FRAMEWORK: EXECUTIVE SUMMARY Under the auspices of the United Nations Educational, Scientific and Cultural

More information

Council conclusions on the contribution of culture to local and regional development

Council conclusions on the contribution of culture to local and regional development COUNCIL OF THE EUROPEAN UNION Council conclusions on the contribution of culture to local and regional development 3013th EDUCATION, YOUTH AND CULTURE Council meeting Brussels, 10 May 2010 The Council

More information

Botswana e-government Master Plan Government Modernization Office

Botswana e-government Master Plan Government Modernization Office Botswana e-government Master Plan 2015-2021 Government Modernization Office e-government MASTER PLAN a) Background b) Strategy Development c) Implementation Strategy d) Management Strategy e) Action Plan

More information

Paul Katuse 2,608. more

Paul Katuse 2,608. more A REVIEW OF SMEs STRATEGIC PLANNING FOR GROWTH AND SUSTAINABILITY IN KENYA: ISSUES AND CHALLENGES A review of SMEs strategic planning for growth and sustainability in Kenya: Issues and challenges UPLOADED

More information

Portugal Participatory Budget

Portugal Participatory Budget Brief Overview The Portugal (PPB) is a democratic, direct and universal process that allows civil society to decide on public investments in different governmental areas. Through the PPB, the Portuguese

More information

A Citizen Oriented E-government Maturity Model

A Citizen Oriented E-government Maturity Model A Citizen Oriented E-government Maturity Model By: Hala Al-Khatib Business School Brunel University 24 th March, 2009 Supervisor: Dr. Habin Lee / Prof. Ray Hackney 1 Agenda Introduction and background

More information

Digital government toolkit

Digital government toolkit Digital Government Strategies: Good Practices Colombia: IT Leadership Implementation of the CIO Role in the Public Administration The OECD Council adopted on 15 July 2014 the Recommendation on Digital

More information

Capitalizing on Emerging Monetization Tactics on Innovation. A need for standards?

Capitalizing on Emerging Monetization Tactics on Innovation. A need for standards? ITU Workshop on ICT Innovations (Geneva, Switzerland, 20-21 March 2012) Capitalizing on Emerging Monetization Tactics on Innovation. A need for standards? Dr Roya Ghafele, Director, Oxford University &

More information

An E-Administration Strategy for Innovation Transfer

An E-Administration Strategy for Innovation Transfer 5 th International Vilnius Conference EURO Mini Conference Knowledge-Based Technologies and OR Methodologies for Strategic Decisions of Sustainable Development (KORSD-2009) September 30 October 3, 2009,

More information

DIRECTOR TRAINING AND QUALIFICATIONS: SAMPLE SELF-ASSESSMENT TOOL February 2015

DIRECTOR TRAINING AND QUALIFICATIONS: SAMPLE SELF-ASSESSMENT TOOL February 2015 DIRECTOR TRAINING AND QUALIFICATIONS: SAMPLE SELF-ASSESSMENT TOOL February 2015 DIRECTOR TRAINING AND QUALIFICATIONS SAMPLE SELF-ASSESSMENT TOOL INTRODUCTION The purpose of this tool is to help determine

More information

Expert Group Meeting on Innovating Public Service Delivery for Sustainable Development

Expert Group Meeting on Innovating Public Service Delivery for Sustainable Development Expert Group Meeting on Innovating Public Service Delivery for Sustainable Development Session I: Overview and setting the context Good morning Ladies and Gentlemen! Allow me, first of all, to thank the

More information

Computerization of Major Tasks. Expansion of Digitalization

Computerization of Major Tasks. Expansion of Digitalization Computerization of Major Tasks Establishment of administrative DB on residence, real-estate, vehicle, etc. Expansion of Digitalization Digitalization of procurement, patent, tax, customs, passport issuance,

More information

Approach of ICT Application to Governance in Urban Planning

Approach of ICT Application to Governance in Urban Planning IOP Conference Series: Materials Science and Engineering PAPER OPEN ACCESS Approach of ICT Application to Governance in Urban Planning To cite this article: Ana Virtudes and João Sá 2017 IOP Conf. Ser.:

More information

Social Responsibility as a driver of Local Sustainable Development

Social Responsibility as a driver of Local Sustainable Development Social Responsibility as a driver of Elena Costantino, FEEM Cecilia Mezzano, FEEM Fondazione Eni Enrico Mattei Milan, 29 October 2009 SUMMARY 1. TERRITORIAL SOCIAL RESPONSIBILITY AS A DRIVER OF LOCAL SUSTAINABLE

More information

Indicative content of evaluation final reports Draft, Jérémie Toubkiss, Evaluation Office, NYHQ (updated 4 February 2016)

Indicative content of evaluation final reports Draft, Jérémie Toubkiss, Evaluation Office, NYHQ (updated 4 February 2016) Indicative content of evaluation final reports Draft, Jérémie Toubkiss, Evaluation Office, NYHQ (updated 4 February 2016) 0. Opening pages - The first pages provides the key information on the programme

More information

Resolution No. 2 on Territorial governance: empowerment through enhanced co-ordination

Resolution No. 2 on Territorial governance: empowerment through enhanced co-ordination 14th European Conference of Ministers responsible for Regional/Spatial Planning (CEMAT) (Lisbon, Portugal: 26-27 October 2006) on Networks for sustainable spatial development of the European continent:

More information

OPPORTUNITY PROFILE Chief Executive Officer

OPPORTUNITY PROFILE Chief Executive Officer www.lloydminstercoop.com OPPORTUNITY PROFILE Chief Executive Officer ABOUT THE LLOYDMINSTER & DISTRICT CO-OP Incorporated in 1914, Lloydminster & District Co-op (LDC) is a diversified and locally-owned

More information

Digital government toolkit

Digital government toolkit Digital Government Strategies: Good Practices Colombia: Development of E-Government Institutional Framework The OECD Council adopted on 15 July 2014 the Recommendation on Digital Government Strategies.

More information

Paper no.25. Effectiveness of Strategic management: E-Government strategy implementation

Paper no.25. Effectiveness of Strategic management: E-Government strategy implementation Paper no.25 Effectiveness of Strategic management: E-Government strategy implementation Abstract E-government is a relatively recent phenomenon that has emerged out of developments in Information Communication

More information

Envisioned Role of IT. Kuwait e-government Project Improving Government Administration & Services Through ICT

Envisioned Role of IT. Kuwait e-government Project Improving Government Administration & Services Through ICT Kuwait e-government Project Improving Government Administration & Services Through ICT Regional Workshop on e-government Best Practices Amman, Jordan, 3-5 December 2013 Eng. Qusai Al-Shatti Deputy Director

More information

Panamá. National Authority for Governmental Innovation. Terms of Reference

Panamá. National Authority for Governmental Innovation. Terms of Reference Panamá National Authority for Governmental Innovation Terms of Reference "Proyecto de Competencia en Desarrollo de Gobierno Electrónico e Innovación Gubernamental en Panamá" National Consultant to Support

More information

BUSINESS COURSES AVAILABLE TO INBOUND EXCHANGE STUDENTS

BUSINESS COURSES AVAILABLE TO INBOUND EXCHANGE STUDENTS BUSINESS COURSES AVAILABLE TO INBOUND EXCHANGE STUDENTS FALL SEMESTER, 2018 AVAILABLE COURSES BUSI 1101 Principles of Accounting BUSI 1210 Introduction to Marketing Strategy BUSI 1600 Introduction to Entrepreneurship

More information

Preliminary position of Latvia on the next Framework Programme. for research and Innovation ( FP9 )

Preliminary position of Latvia on the next Framework Programme. for research and Innovation ( FP9 ) Preliminary position of Latvia on the next Framework Programme Introduction for research and Innovation ( FP9 ) 17/04/2018 High quality, socially relevant and open research and innovation play increasingly

More information

A I D E M E M O I R E THE AFRICAN E-LEADERSHIP MEETING. Dar es Salaam, Tanzania, June, 2011 (Draft of April 2011)

A I D E M E M O I R E THE AFRICAN E-LEADERSHIP MEETING. Dar es Salaam, Tanzania, June, 2011 (Draft of April 2011) U N I T E D N A T I O N S N A T I O N S U N I E S A I D E M E M O I R E THE AFRICAN E-LEADERSHIP MEETING Dar es Salaam, Tanzania, 20-23 June, 2011 (Draft of April 2011) I. INTRODUCTION Stressing the need

More information

Stakeholder management in municipal housing: Deriving the company s target system from stakeholder demands

Stakeholder management in municipal housing: Deriving the company s target system from stakeholder demands Stakeholder management in municipal housing: Deriving the company s target system from stakeholder demands European Real Estate Society Conference 2011 Eindhoven, The Netherlands 17th June 2011 Stephanie

More information

Introduction of the Korean e-government

Introduction of the Korean e-government Introduction of the Korean e-government 2010. 06. 30 National Information Society Agency, Korea Moonsil Choi Contents I E-Government History & Key Achievements II Vision & Objectives ( 08 12) III Agenda

More information

Bachelor of Science in Business Administration

Bachelor of Science in Business Administration Bachelor of Science in Business Administration Course # Course Name Course Description & Objectives Core Course Economics terms, concepts, theories, models and practice. Money and banking, price changes,

More information

Open Government Data Assessment Report Template

Open Government Data Assessment Report Template DPADM/UNDESA, Guide on Lessons for Open Government Data Action Planning Open Government Data Assessment Report Template Table of Contents Objective 2 Methodology 2 Executive Summary 5 Assessment Findings

More information

2nd Lille Jean Monnet Workshop. Governance in Madrid region, conflict and opportunities MADRID CAPITAL REGION. 7 of December 2016

2nd Lille Jean Monnet Workshop. Governance in Madrid region, conflict and opportunities MADRID CAPITAL REGION. 7 of December 2016 MADRID CAPITAL REGION 7 of December 2016 2nd Lille Jean Monnet Workshop Governance in region, conflict and opportunities Alberto Leboreiro Amaro e-mail: alberto.leboreiro@madrid.org s Globalization Tendency

More information

Council of European Municipalities and Regions European section of United Cities and Local Governments

Council of European Municipalities and Regions European section of United Cities and Local Governments d DECEMBER 2018 Council of European Municipalities and Regions European section of United Cities and Local Governments Table of Contents Introduction... 3 CEMR and SDGs: Developing a multi-annual CEMR

More information

Digital government toolkit

Digital government toolkit Digital Government Strategies: Good Practices Colombia: E-Government Innovation Center The OECD Council adopted on 15 July 2014 the Recommendation on Digital Government Strategies. The Recommendation provides

More information

Visionary Leadership. Systems Perspective. Student-Centered Excellence

Visionary Leadership. Systems Perspective. Student-Centered Excellence Core Values and Concepts These beliefs and behaviors are embedded in high-performing organizations. They are the foundation for integrating key performance and operational requirements within a results-oriented

More information

Independent Formative Evaluation of the World Health Organization

Independent Formative Evaluation of the World Health Organization 22 June 2011 Independent Formative Evaluation of the World Health Organization Introduction CONCEPT PAPER 1. World Health Assembly resolution WHA64.2 requested the Director-General in consultation with

More information

A Compact Overview of the DIME (Dynamics of Institution and Markets in Europe) Network of Excellence

A Compact Overview of the DIME (Dynamics of Institution and Markets in Europe) Network of Excellence A Compact Overview of the DIME (Dynamics of Institution and Markets in Europe) Network of Excellence 1. Objectives Contemporary economic, social and geopolitical challenges are strongly influenced by two

More information

Electoral representation in decentralized governance in the Asia Pacific region:

Electoral representation in decentralized governance in the Asia Pacific region: Electoral representation in decentralized governance in the Asia Pacific region: Selected Country Case Studies INTERNATIONAL CONFERENCE ON PARTICIPATORY FEDERALISM AND DECENTRALIZATION: FROM FRAMEWORK

More information

Digital India National e-governance Plan (NeGP)

Digital India National e-governance Plan (NeGP) Digital India National e-governance Plan (NeGP) To bring the benefits of Information and Communication Technology - ICT at the last mile to ensure transparent, timely and hassle free delivery of citizen

More information

Three Paradigms--Six Characteristics

Three Paradigms--Six Characteristics Three Paradigms--Six Characteristics Inductive Qualitative Research Baldrige-based Self-Assessment Traditional Quality Audit Understand & Develop Theory Understand & Improve Detect & Correct Holistic Holistic

More information

Lisbon and Gothenburg Strategies for Competitiveness and Sustainability

Lisbon and Gothenburg Strategies for Competitiveness and Sustainability Lisbon and Gothenburg Strategies for Competitiveness and Sustainability These notes have been compiled by the SPARC project (INTERACT). See page 12 for more information. The Lisbon and Gothenburg Strategies

More information

Statistical Assumption as a Basis for Implementing e-government Services in Romania

Statistical Assumption as a Basis for Implementing e-government Services in Romania Statistical Assumption as a Basis for Implementing e-government Services in Romania EDUARD EDELHAUSER Head of the Management Department University of Petrosani Petrosani, Universitatii Street, No 20 ROMANIA

More information

Baltic Region 2 Civil society partnership Baltic Sea Region. Danube Region 3 EU Strategy for the Danube Region

Baltic Region 2 Civil society partnership Baltic Sea Region. Danube Region 3 EU Strategy for the Danube Region TABLE OF CONTENTS Baltic Region 2 Civil society partnership Baltic Sea Region PAGE Danube Region 3 EU Strategy for the Danube Region Adriatic-Ionian Region 4 EU Strategy for the Adriatic and Ionian Region

More information

Innovation in commoditized service industries

Innovation in commoditized service industries Maximilian Rothkopf Innovation in commoditized service industries An empirical case study analysis in the passenger airline industry LIT XII Table of contents Abbreviations List of figures Appendix XVI

More information

Social Administration Learning Contract

Social Administration Learning Contract Social Administration Learning Contract Date: Student: Organization: Field Instructor: Task Supervisor: SSA Field Consultant: Field Work Assignment: Briefly describe the nature of your setting and the

More information

FRAMEWORK FOR POLICY DEVELOPMENT

FRAMEWORK FOR POLICY DEVELOPMENT Achieving Excellence in Catholic Education through Learning, Leadership and Service FRAMEWORK FOR POLICY DEVELOPMENT Approved: May 27, 2014 *Revised July 18, 2016 Introduction Policy is a set of organizational

More information

STRATEGIC MANAGEMENT THROUGH IMPLEMENTATION OF PUBLIC ORGANIZATIONS OF PHITSANULOK PROVINCE

STRATEGIC MANAGEMENT THROUGH IMPLEMENTATION OF PUBLIC ORGANIZATIONS OF PHITSANULOK PROVINCE STRATEGIC MANAGEMENT THROUGH IMPLEMENTATION OF PUBLIC ORGANIZATIONS OF PHITSANULOK PROVINCE Sukij Khorchurklang and Kittiya Khorchurklang 2 Faculty of Business Economics and Communications, Naresuan University,

More information

Development of e-government: the EU and Russia experience in comparative perspective

Development of e-government: the EU and Russia experience in comparative perspective Development of e-government: the EU and Russia experience in comparative perspective Dmitriy Galushko PhD, Associate Professor, Department of International and European Law, Law Faculty, Voronezh State

More information

International Full Time MBA

International Full Time MBA International Full Time MBA Information Schedule of classes: Wednesdays and Thursdays 02h00 pm to 06h00 pm, weekly Fridays 02h00 pm to 08h00 pm & Saturdays 08h30 am to 05h30 pm, fortnightly Class Hours:

More information

BAROMETER 2018 SMART CITIES IN BELGIUM

BAROMETER 2018 SMART CITIES IN BELGIUM BAROMETER 2018 SMART CITIES IN BELGIUM 01 METHODOLOGY 21% of response rate, meaning 123 participants REPRESENTATIVITY This study is representative at the levels of: Regions Provinces Nature of municipalities

More information

Hunger Free Communities: Best Practices for Collective Impact. Executive Summary

Hunger Free Communities: Best Practices for Collective Impact. Executive Summary Hunger Free Communities: for Collective Impact Julia L. Carboni, MPA Ph.D. Indiana University School of Public and Environmental Affairs Lilly Family School of Philanthropy Prepared for Alliance to End

More information

MANAGEMENT COMPETENCIES FOR CREATING EFFECTIVE STRATEGIES AND CONTROL AS FACTORS FOR THE DEVELOPMENT OF HOTEL MANAGEMENT IN PEJA MINICIPILATY

MANAGEMENT COMPETENCIES FOR CREATING EFFECTIVE STRATEGIES AND CONTROL AS FACTORS FOR THE DEVELOPMENT OF HOTEL MANAGEMENT IN PEJA MINICIPILATY ST. KLIMENT OHRIDSKI UNIVERSITY BITOLA FACULTY OF TOURISM AND HOSPITALITY OHRID MANAGEMENT COMPETENCIES FOR CREATING EFFECTIVE STRATEGIES AND CONTROL AS FACTORS FOR THE DEVELOPMENT OF HOTEL MANAGEMENT

More information

APPENDIX G Position Descriptions

APPENDIX G Position Descriptions APPENDIX G Position Descriptions EL DORADO LAFCO LOCAL AGENCY FORMATION COMMISSION ADMINISTRATIVE ASSISTANT ASSISTANT POLICY ANALYST ASSISTANT EXECUTIVE OFFICER EXECUTIVE OFFICER EL DORADO LAFCO LOCAL

More information

STRATEGIC PLANNING PROCESS National Customs Service

STRATEGIC PLANNING PROCESS National Customs Service STRATEGIC PLANNING PROCESS National Customs Service 2012-2016 Rodolfo Álvarez Rapaport National Director of Chile Customs February 2013 www.aduana.gob.cl THEORETICAL FRAMEWORK DEFINING THE FUNCTION What

More information

SPANISH INFOMEDIARY SECTOR CHARACTERISTICS.

SPANISH INFOMEDIARY SECTOR CHARACTERISTICS. SPANISH INFOMEDIARY SECTOR CHARACTERISTICS. The content of this summary has been elaborated from the studies of the Spanish companies that create applications, products or value added services for third

More information

INTERSESSIONAL PANEL OF THE UNITED NATIONS COMMISSION ON SCIENCE AND TECHNOLOGY FOR DEVELOPMENT (CSTD) Budapest, Hungary January 2016

INTERSESSIONAL PANEL OF THE UNITED NATIONS COMMISSION ON SCIENCE AND TECHNOLOGY FOR DEVELOPMENT (CSTD) Budapest, Hungary January 2016 INTERSESSIONAL PANEL OF THE UNITED NATIONS COMMISSION ON SCIENCE AND TECHNOLOGY FOR DEVELOPMENT (CSTD) Budapest, Hungary 11-13 January 2016 Contribution of the Republic of Bulgaria to the CSTD 2015-16

More information

The Farmer Organization Models

The Farmer Organization Models The Farmer Organization Models Veco East Africa VECO is a Belgian NGO working in 18 countries globally VECO s Mission is; To enable and support smallholder farmers take up their role in rural poverty alleviation

More information

Washington Standards-Based Superintendent Framework

Washington Standards-Based Superintendent Framework Washington Standards-Based Superintendent Framework Standard 1 Visionary Leadership: The superintendent is an educational leader who improves and achievement for each student by leading the development,

More information

Byungdeok Kang Handong Global University

Byungdeok Kang Handong Global University Byungdeok Kang Handong Global University Human Service Organization Management Planning Monitoring & Evaluating Designing Leadership Supervising Staffing Budgeting Leadership A process by which an individual

More information

10319/18 YML/ik 1 DG C 1B

10319/18 YML/ik 1 DG C 1B Council of the European Union Luxembourg, 25 June 2018 (OR. en) 10319/18 OUTCOME OF PROCEEDINGS From: On: 25 June 2018 To: General Secretariat of the Council Delegations No. prev. doc.: 8556/18 Subject:

More information

CHALLENGES AND PROSPECTIVE OF E-GOVERNANCE IN HUNGARY

CHALLENGES AND PROSPECTIVE OF E-GOVERNANCE IN HUNGARY CHALLENGES AND PROSPECTIVE OF E-GOVERNANCE IN HUNGARY Mahesh Kumar SINGH Tata Excellence Centre for e-governance Szent Istvan University Pater K.u-1, 2103, Hungary E-mail: Singh.Mahesh.Kumar@gtk.szie.hu

More information

Orientation Participant Handout. Common Vocabulary

Orientation Participant Handout. Common Vocabulary Orientation Participant Handout Orientation Purpose The Orientation session is to answer the question, Who are we and what are we being asked to do? The Orientation session paints the Big Picture of the

More information

The European vision to support Civil Society Organisations (CSOs) and Local Authorities (LAs) in partner countries

The European vision to support Civil Society Organisations (CSOs) and Local Authorities (LAs) in partner countries The European vision to support Civil Society Organisations (CSOs) and Local Authorities (LAs) in partner countries Policy Forum on Development Bangkok, Thailand 25 June 2015 European Commission, DEVCO

More information

Governance Challenges for Innovative Public Service Delivery

Governance Challenges for Innovative Public Service Delivery Governance Challenges for Innovative Public Service Delivery Elsa Estevez and Tomasz Janowski UNU-EGOV, Guimarães, Portugal estevez@unu.edu OVERVIEW 1 EVOLUTION 2 THEORY 3 INNOVATIONS 4 AGENDA What are

More information

Leadership is a key enabler of change. THE THEORY AND PRACTICE OF CHANGE MANAGEMENT, 3 rd Edition, John Hayes, Palgrave

Leadership is a key enabler of change. THE THEORY AND PRACTICE OF CHANGE MANAGEMENT, 3 rd Edition, John Hayes, Palgrave Leadership is a key enabler of change. THE THEORY AND PRACTICE OF CHANGE MANAGEMENT, 3 rd Edition, John Hayes, Palgrave 2010 1 There is marked difference in the orientation between management and leadership.

More information

Approach to Local Economic Development (LED) for newly liberated areas in South Central Somalia

Approach to Local Economic Development (LED) for newly liberated areas in South Central Somalia UN JPLG Approach to Local Economic Development (LED) for newly liberated areas in South Central Somalia 1. Rationale for LED Lasting peace and (post) crisis recovery in Somalia depends on a number of measures

More information

Strategic Framework. Adopted at the Ordinary Meeting of the General Assembly, 22 June 2016

Strategic Framework. Adopted at the Ordinary Meeting of the General Assembly, 22 June 2016 Strategic Framework Adopted at the Ordinary Meeting of the General Assembly, 22 June 2016 Contents Introduction................................. 3 Overview...................................4 Framework

More information

Governance and decision rights. HR Business Partner and Centers of Expertise. The HR Chief Operating Officer. HR Organization

Governance and decision rights. HR Business Partner and Centers of Expertise. The HR Chief Operating Officer. HR Organization 5 HR Business Partner and Centers of Expertise 6 Governance and decision rights HR Organization 4 The HR Chief Operating Officer 6 Governance and decision rights Experience demonstrates that a leading

More information

Workshop Key Messages. German Habitat Forum Berlin, June 1-2, 2016

Workshop Key Messages. German Habitat Forum Berlin, June 1-2, 2016 Workshop Key Messages German Habitat Forum Berlin, June -2, 206 June, 206 A Refugees and Migration in an Urban Context Apply spatial solutions such as allowing modular and flexible approaches, e.g. in

More information

Chapter 15 Strategic management

Chapter 15 Strategic management Chapter 15 Strategic management 1. Strategic management... 2 2. Strategic management process... 2 2.1. Strategic direction and control... 2 2.2. External environment analysis... 3 2.3. Internal analysis...

More information

Contents. Chapter 1 Strategic Marketing Management An Introduction Chapter 2 Marketing Strategy and Planning 26-52

Contents. Chapter 1 Strategic Marketing Management An Introduction Chapter 2 Marketing Strategy and Planning 26-52 Contents Part I- Introduction to Strategic Marketing Chapter 1 Strategic Marketing Management An Introduction 3-25 Chapter 2 Marketing Strategy and Planning 26-52 Chapter 3 Business Strategy and Competitive

More information

ICT for Development: Social development through E-Governance

ICT for Development: Social development through E-Governance INSTITUTE FOR CONNECTIVITY IN THE AMERICAS ICT for Development: Social development through E-Governance Sherwin E. Ona College of Computer Studies, De La Salle University-Manila Commission on Information

More information

Implementing a National Spatial Data Infrastructure for a Modern Kosovo

Implementing a National Spatial Data Infrastructure for a Modern Kosovo Implementing a National Spatial Data Infrastructure for a Modern Kosovo Murat MEHA, Joep CROMPVOETS, Muzafer ÇAKA and Denis PITARKA FIG WORKING WEEK From the wisdom of the ages to the challenges of modern

More information

European Parliament resolution on the mid-term review of the Lisbon Strategy. having regard to Rule 103 of its Rules of Procedure,

European Parliament resolution on the mid-term review of the Lisbon Strategy. having regard to Rule 103 of its Rules of Procedure, P6_TA(2005)0069 Mid-term review of the Lisbon strategy European Parliament resolution on the mid-term review of the Lisbon Strategy The European Parliament, having regard to Rule 103 of its Rules of Procedure,

More information

Sustainable Territories Sustainable Organisations

Sustainable Territories Sustainable Organisations 8th European CAF Users Event Leading Quality into the Future 12 April 2018, Sofia, Bulgaria Sustainable Territories Sustainable Organisations Tânia Correia 1. Background & Context of the organisation Recognized

More information

Improving governance: the OAS and the strengthening of local public management and citizen participation

Improving governance: the OAS and the strengthening of local public management and citizen participation Improving governance: the OAS and the strengthening of local public management and citizen participation UWI final ARIAL Regional Seminars: Sharing Good Practices: Local Government Associations Engaged

More information

Requisite competencies for government Chief Information Officer in Sri Lanka

Requisite competencies for government Chief Information Officer in Sri Lanka Page1 ISSN: 2302-4593 Vol. 2 (7): 1-11 Requisite competencies for government Chief Information Officer in Sri Lanka Kanchana Thudugala Information and Communication Technology Agency, Sri Lanka kanchanat75@gmail.com

More information

Chapter 4 - Recommendations for an Enhanced Enterprise Information Technology Governance Structure

Chapter 4 - Recommendations for an Enhanced Enterprise Information Technology Governance Structure Enterprise IT governance in a state government context is best seen as an evolving process, responding to new technological capabilities, organizational practices, and dynamic political environments. Designing

More information

1. Introduction. 2. Energy System Transformation

1. Introduction. 2. Energy System Transformation Outcome Document 1. Introduction 1.1.The VEF is a biennial event with its first edition held in 2009, designed to discuss practical solutions for moving towards a global sustainable energy future. Austria

More information

Adriana Alberti, Chief, Capacity Development Unit

Adriana Alberti, Chief, Capacity Development Unit Regional Symposium on Strengthening Capacities of Public Institutions and Developing Partnerships for the SDGs 24-27 October, 2018 Incheon, Republic of Korea Public Institutions and their Cross-Cutting

More information

- challenges and opportunities for ICT

- challenges and opportunities for ICT Eco-innovation in the Knowledge Economy - challenges and opportunities for ICT OECD workshop ICTs and Environmental Challenges Copenhagen 22-23 May 2008 Maj Munch Andersen DTU management Engineering ing

More information

Applying human-centred design to public problems

Applying human-centred design to public problems Applying human-centred design to public problems Increasing the legitimacy of public interventions Political epistemology Theory of knowledge acquisition Agenda About MindLab (why human-centred design?)

More information

PA 6603 Economics for Public Management Course Description: An introduction to economic theory emphasizing the application of microeconomic and

PA 6603 Economics for Public Management Course Description: An introduction to economic theory emphasizing the application of microeconomic and Core Course Descriptions, Objectives, and Competencies for the Master of Public Administration Program February 16, 2007 (Revised: November 11, 2007, February 18, 2008 and June 23, 2008) PA 6601 Research

More information

SDG 7: Ensuring access to affordable, reliable, sustainable and modern energy for all

SDG 7: Ensuring access to affordable, reliable, sustainable and modern energy for all Advancing the 2030 Agenda: Interlinkages and Common Themes at the HLPF 2018 An expert group meeting in preparation for HLPF 2018: Transformation towards sustainable and resilient societies 25 26 January

More information

Guide to Strategic Planning for Schools

Guide to Strategic Planning for Schools Guide to Strategic Planning for Schools Guide to Strategic Planning for Schools Motivation for Strategic Planning A strategic plan is a document that articulates the school district s mission and vision,

More information

MINISTERIAL MEETING URBAN POLICY CITIES EMPOWER EUROPE CONCEPT CONCLUSIONS DUTCH PRESIDENCY 2004

MINISTERIAL MEETING URBAN POLICY CITIES EMPOWER EUROPE CONCEPT CONCLUSIONS DUTCH PRESIDENCY 2004 1. INTRODUCTION Context 1.1 Although there is not a single model of a European city, there is a growing recognition of the importance of the contribution that cities can and do make to the economic, environmental

More information

Message from OPPI Council

Message from OPPI Council June 2016 Message from OPPI Council On behalf of OPPI Council, I am pleased to provide you with the Inspire OPPI Strategic Plan 2020. These are important times for the planning profession in Ontario, as

More information

Guidance Note 3 Introduction to Mixed Methods in Impact Evaluation. Michael Bamberger Independent Consultant

Guidance Note 3 Introduction to Mixed Methods in Impact Evaluation. Michael Bamberger Independent Consultant Guidance Note 3 Introduction to Mixed Methods in Impact Evaluation Michael Bamberger Independent Consultant Outline 2 A. Why mixed methods (MM)? B. Four decisions for designing a MM evaluation C. Using

More information

Key Recommendations of Local and Regional Governments towards Habitat III MARCH 2016

Key Recommendations of Local and Regional Governments towards Habitat III MARCH 2016 Key Recommendations of Local and Regional Governments towards Habitat III MARCH 2016 I. Context: where local governments stand II. Recalling the spirit of Habitat II III. A single, universal agenda IV.

More information

Maximization of the Finance function through Business Partnering

Maximization of the Finance function through Business Partnering Maximization of the Finance function through Business Partnering Petra Hazenberg Partner Strategy, Regulatory & Corporate Finance Deloitte Jan Vandenhende Senior Manager Strategy, Regulatory & Corporate

More information

Presented by: Maharufa Hossain. World Campus Training World Urban Forum III

Presented by: Maharufa Hossain. World Campus Training World Urban Forum III Urban Observatories Presented by: Maharufa Hossain World Campus Training World Urban Forum III Presentation outline Overview of Global Urban Observatory Local Urban Observatory (LUO) UN-HABITAT support

More information