Environmental product declaration

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1 Environmental product declaration Hospital sites cleaning service Coopservice Registration number S-P Approval date 07/15/2015 Revision 00 Geographical area Europe UNI CPC 853: Professional Cleaning Services for Buildings

2 1 Organization presentation 1.1 Coopservice The Coopservice Group is composed of the subsidiaries and associates active in various business areas contiguous and/or complementary to the service lines provided directly by the parent company Coopservice. Coopservice is one of the major national players in the design, provision and management of integrated services to businesses and communities. In over thirty years of experience, day after day, Coopservice has built its leadership on the understanding that the quality of the service provided is measured in the ability to blend in with the customer s business by providing timely responses customized to their needs. Thousands of customers throughout the country - including hospitals, public administrations, industrial groups, banks, airports, and the main large shopping centres - make use of the wide range of services offered by Coopservice and by the companies of Group, knowing they can rely on a flexible and efficient organization and on motivated and responsible personnel, able to satisfy their needs proactively. A virtue that, combined with a strong focus on innovation, allows Coopservice to offer - directly and through companies of the Group - a wide range of services designed and prepared to integrate with the business size of their customers. Coopservice is a single point of contact for the management of all non-core businesses that the customer intends to outsource, providing services in a perspective of global service and taking full responsibility for the final result. The efficiency and reliability of Coopservice are the result of a precise business choice, based on the professionalism of its staff, which undergoes constant training and updating: a shrewd policy of human resource development which results in high quality standards of the services provided. Coop- service has organized an approach for reducing environmental impact implementing the European and International guidelines on environmental aspects and thus defining a path aimed at the provision of a sustainable service, from all points of view: environmental, economic and social. The main purpose pursued by Coopservice is the dematerialisation of the economy, namely the gradual reduction of waste and the optimization of human resources through integrated management of all aspects of the service and aimed to the achievement of some key objectives: EFFICIENCY AND SAVINGS IN THE USE OF RESOURCES in particular of energy, thus reducing emissions of CO 2 REDUCTION OF THE USE OF HAZARDOUS SUBSTANCES QUANTITATIVE REDUCTION OF WASTE PRODUCED 2

3 1.2 Life Cycle Thinking (LCT) In order to achieve the objective of delivering a Sustainable Service it is necessary to start from a global approach to the service that considers its entire life cycle (Life-Cycle Thinking - LCT): the extraction and transportation of raw materials, manufacture, transportation of the finished product, distribution, use, reuse, recycling and final disposal. Raw materials Production Transport Use Disposal This approach considers the life cycle (LCT) of a product / service and aims to reduce the overall environmental impact while seeking to avoid initiatives focusing on individual phases of the life cycle that just results in transferring the environmental burden on other phases. Determining the input (raw materials, use of resources, energy, etc...) and output (waste water, waste, pollution, etc...) factors that allow us to constantly assess the environmental impacts; in accordance with the UNI EN ISO Through the LCA study it will therefore be possible to identify the steps and times in which the critical environmental issues are more concentrated, subjects that will take charge of them (manufacturer, user, etc...) and the information necessary to achieve the improvement interventions The development of an LCA is organized into four steps: STEP 1 STEP 2 STEP 3 STEP 4 Definition of the objective and scope Inventory (Life Cycles Inven- tory Analysis) Impact Assessment Improvement Assessment It follows the role of environmental management: increase the efficiency of the economic system reducing the environmental impact. 3

4 2 Service and site description Coopservice provides cleaning and sanitizing services for hospitals: the know how of Coopservice - - joint to the professionalism of its staff - provides the most extensive guarantees, due to a proven range of services, designed at the customer s business size and provided also in global services and project financing modes. Carried out according to strict procedures, the services provided by Coopservice in hospitals are subjected to constant monitoring of the results by the customer, through instrumental and laboratory analysis. The primary data collected at the ASMN Hospital of Reggio Emilia has been used in the LCA study as it is a medium size hospital and representative of the service analysed. The choice of this hospital therefore relates to the service provided. The facility, even if provided with all types of departments and risks, is of medium size. The facility analysed is characterized by a surface of 111, m 2 involved in the cleaning service; this area is used for the normalization of the results. The tender specifications define specific agreements between the customer and the service provider as well as the cleaning frequency that in the case of this site is daily. Apart from the agreements with the customer indicated in the specifications no national and/or international standards regulating hospitals cleaning exist. As indicated by the reference PCR, the area indicated reflects the surface covered by the service, but regardless of the frequency. The surface considered is associated exclusively to the cleaning of floors, therefore of horizontal surfaces. Auxiliary services to the cleaning service have not been considered in this analysis, such as the provision of hand paper, toilet paper and soap in the bathrooms. The data used refer to the year The contribution of generic data was <10% of the total environmental impact in all categories considered in this EPD. The functional unit of the study is 1 m 2 kept clean in the period of 1 year. For the cleaning service are used: CHEMICALS (detergents, disinfectants, waxes, descaling products, strippers, special products) RAW MATERIALS FOR CLEANING (cloths for floors and discs) CONSUMABLE MATERIALS (garbage bags, gloves, buckets and staff uniforms) EQUIPMENT Regarding the equipment, it is composed of washing machines, dryers, washer-dryers and trolleys, and an average life of 10 years was considered and a composition of raw materials as follows: Metals 76,1% Plastic 22,6% Minerals 0,5% Electronic components 0,437% Textiles 0,393% 4

5 3 Environmental Performance Statement This EDP has been prepared in accordance with the requirements of the General Programme instructions for Environmental Product Declarations (version 2.01 of 18/09/2013), of the PCR 2011:03 ver. 1.2, of the standards ISO and ISO 14040, is based on the explicit use of LCA methodology, the cornerstone around which the Declaration and methodological base from which flows the objectivity of the information provided. The objective is to evaluate the environmental impact associated with the professional cleaning of a surface of 1 m 2, in the period of one year. The boundaries of the system analysed, according to the PCR 2011:03 included the following life cycle phases: UP-STREAM PROCESSES Includes the extraction and production of raw materials needed for the construction of machinery and equipment (trolley, washing machines, washer-dryer, etc.), together with the production of energy necessary for the production of materials. Moreover, the packaging production for chemicals has been included. CORE MODULE The extraction and production of raw materials needed to produce consumer goods (chemicals, raw materials for cleaning products, supply products), transportation of consumables to the hospital; consumption of electricity and water by the machinery during the execution of the services; the treatment of waste and waste water. The transport of persons was excluded together with the transport of equipment, as they are permanently located at the hospital. Relatively to the optional down stream processes for the reference PCR, the relative impact of this phase was not quantified, but some qualitative information was provided. The study was carried out using the software GaBi 6 and database UP-STREAM MODULE CORE MODULE Production of materials composing the machines Production of electricity for the production of raw materials for the machinery Extraction and production of materials and consumables Transport of consumables to the site Implementation of the service Production of packaging materials and chemicals Water drains Waste 5

6 4 Environmental results 4.1 Non-renewable resources NON- RENEWABLE RESOURCES H each m 2 cleaned u.m. Upstream process Core process TOTAL Energy resources Petroleum kg/m 2 0, ,0411 0,043 Natural gas kg/m 2 0, ,0917 0,0959 Lignite kg/m 2 0, ,0342 0,0371 Coal kg/m 2 0, ,0525 0,0587 Other kg/m 2 0, , ,00221 TOTAL kg/m 2 0,0152 0,222 0,237 Material resources Petroleum kg/m 2 0, ,0182 0,0209 Soil kg/m 2 0, ,0151 0,0154 Calcite kg/m 2 0,0015 0,047 0,0485 Sodium chloride kg/m 2 0, ,0106 0,0129 Natural gas kg/m 2 0, ,0118 0,0123 Quartz kg/m 2 0, ,0118 0,0121 Other kg/m 2 0,193 0,914 1,11 TOTAL kg/m 2 0,2 1,03 1,23 Elements Chrome kg/m 2 0,001 4,16E-006 0,00101 Iron kg/m 2 0, , ,0086 Copper kg/m 2 0, ,53E-005 0, Other kg/m 2 0, , ,0024 TOTAL kg/m 2 0,0067 0, ,0128 6

7 4.2 Renewable resources RENEWABLE RESOURCES each m 2 cleaned u.m. Upstream process Core process Energy resources Solar power, inc. Biomass MJ/m 2 0,0182 1,04 1,06 TOTAL Wind energy MJ/m 2 0,0115 0,273 0,285 Hydroelectric energy MJ/m 2 0,0133 0,529 0,543 Geothermal energy MJ/m 2 0, ,163 0,165 Other MJ/m TOTAL 0, ,05 Material resources Biomass MJ/m 2 0 0,0172 0,0172 TOTAL 0 0,0172 0, Water consumption TOTAL WATER CONSUMPTION in litres each m 2 cleaned DIRECT WATER CONSUMPTION of the CORE process in litres each m 2 cleaned u.m. Upstream process Core process TOTAL l/m 2 0,178 14,5 14,7 l/m 2-35,1-4.4 Impact indicators IMPACT INDICATORS each m 2 cleaned u.m. Upstream process Core process TOTAL Global warming (GWP100) g CO 2 eq./m 2 36, GWP - fossil emissions g CO 2 eq./m 2 36, GWP - biogenic CO 2 emission g CO 2 eq./m 2 1, GWP - biogenic CH4 emission g CO 2 eq./m 2 0, , ,00342 GWP - biogenic CO 2 absorption g CO 2 eq./m 2-1,5-77,8-79,3 Photochemical oxidation (POCP) gc 2 H 4 eq./m 2 0,0194 0,148 0,168 Acidification (AP) gso 2 eq./m 2 0,245 2,02 2,27 Eutrophication (EP) g PO 4 3- eq./m 2 0,0123 0,793 0,806 7

8 5 Other information 5.1 Waste WASTE (kg each m 2 cleaned) u.m. Upstream process Core process TOTAL Hazardous waste kg/m Other waste kg/m 2-0,0261 0,0261 Recycled materials kg/m TOTALE kg/m 2-0,0261 0,0261 Waste relate to services performed at the hospital, therefore there is no hazardous waste and they it is distinguished from the consumables and plastic packaging sent for recycling. There for there is no hazardous waste. 5.2 Electric power ELECTRIC POWER (MJ each m 2 cleaned) u.m. Upstream process Core process TOTAL Electric power direct consumption MJ/m 2-2, End of life Equipment, at the end of their useful life (10 years), are withdrawn from the same supplier. 6 Interpretation Based on the analysis of the results, divided between up-stream processes and core module, it is possible to make the following considerations: In all impact categories, the core-module impact is much more significant. The cleaning service carried out at the hospital, considered in the study, is therefore more impactful than the production of machinery, trolleys, accessories required to the cleaning service. The reason for the greater impact of the core module is due to the production of electrical energy, chemicals and the treatment of wastewater and waste. Regarding the consumption of renewable and non-renewable resources, energy and materials, the higher incidence of the core-module can be noticed; Similar considerations apply to the consumption of water, considerably greater in the core module, for the operation of washing machines, washer-driers and for the washing of floors. 8

9 7 References EPD within the same product category, but developed according to different programs may not be comparable. This Environmental Product Declaration and further related information are available on the website of The International EPD Cooperation IEC : com. PCR 2011:13 CPC 853 PROFESSIONAL CLEANING SERVICES FOR BUILDINGS; version 1.2 ( ) General Programme Instructions for the International EPD System; version 2.01 ( ) UNI EN ISO 14040:2006 UNI EN ISO 14044:2006 GaBi database 2014 Software GaBi 6 Technical report: Implementation of an eco design instrument for cleaning services using the LCA methodology, 20 January 2014 Technical Report for the assessment of the environmental impact of cleaning services in hospital sites, April Registration number: S-P Valid until: 07/14/2018 Third part verifier: DNV GL Business Assurance Independent verification of the declaration and of the information, base according to ISO 14025:2006 Process EPD Certification X Check EPD For more information contact Coopservice: Luca Baracchi TEL. FAX MAIL (+39) (+39) luca.baracchi@coopservice.it Coopservice S.Coop.p.A. VIA Via Rochdale, Reggio Emilia (RE) TEL. (+39) FAX (+39) MAIL info@coopservice.it SITE 9

10 8 Glossary AP ACIDIFICATION: Phenomenon where rainfalls have a ph lower than normal, can cause damage to forests and crops, as well as to aquatic ecosystems and buildings. It is due mainly due to the emissions of SO2, NOx and NH3, which are included in the Acidification Potential (AP) indicator expressed in kg of SO2- equivalent. EP EUTROPHICATION: The excessive growth of aquatic plants, due to the presence of excessive quantities of nutrients in the water ecosystem such as nitrogen, phosphorus or sulphur from natural or anthropogenic sources and the consequent degradation of the environment that becomes asphyxiated. The EP (Eutrophication Potential) indicator is expressed as grams of kg PO43- equivalent. POCP PHOTOCHEMICAL OZONE POTENTIAL: Production of compounds that by the action of light are capable of promotingan oxidation reaction that leads to the production of ozone in the troposphere. The POCP (Photochemical Ozone Creation Potential) indicator includes mainly the emissions of Volatile Organic Compounds or VOC and is expressed as grams of equivalent ethylene (g C2H4). GWP100 GLOBAL WARMING POTENTIAL: It is an indicator (Global Warming Potential) which includes firstly the emission of carbon dioxide, the main greenhouse gas, in addition to other gases with a lower degree of absorption of infrared rays, such as methane (CH4), nitrous oxide (N2O), chlorofluorocarbons (CFC). The indicator is according of the degree of absorption of CO2 (g CO2). LCA: Life Cycle Assessment. PCR: Product Category Rules. 10

11 DNV GL DNV GL Business Assurance Italia S.r.l. Technical Committee of the International EPD System Study carried out in collaboration with Thinkstep Italy ADD TEL. FAX Via Bovini, Ravenna (+39) 0544/ (+39) 0544/ For more information: Coopservice S.Coop.p.A. ADD Via Rochdale, Reggio Emilia (RE) TEL. (+39) FAX (+39) MAIL SITE Contact person: Luca Baracchi TEL. FAX MAIL (+39) (+39)