Reducing energy consumption, cost and carbon emissions with Buddy Ohm

Transcription

1 Reducing energy consumption, cost and carbon emissions with Buddy Ohm

2 Introduction Buddy Ohm is a real-time energy monitoring system designed to help you understand and reduce your consumption of natural resources, including energy and water. This guide has been designed to help you understand and reduce energy specifically electricity consumption with Buddy Ohm. You can choose to work through the guide over a particular period (for example, over 6 or 12 months) or dip into each chapter as you choose to focus in different areas. Our easy step by step guide using Buddy Ohm will help you to: Save money by understanding and reducing the energy you use in your organisation Engage colleagues to support your energy efficiency journey through goal setting, competitions, reports, and dashboards Meet your environmental goals by tackling one of the larger contributors of carbon emissions the purchased energy consumed in your site. We hope you find this guide useful. You will also find a range of additional resources on Energy Savings Guidelines 2

3 What does Buddy Ohm do? Buddy Ohm measures the invisible the energy consumed in your sites and across your organisation. As the saying goes, what gets measured, gets managed. By generating real-time data with Buddy Ohm, you are taking the first steps to managing and reducing your energy consumption and costs. A typical Buddy Ohm installation will provide real-time measurements for: The total energy used by your organisation within your building/s, as well as energy consumption per building, floor, device etc. Specific systems that consume lots of energy, which might include: öö öö öö öö Heating, ventilation and cooling systems Lighting Computers and server rooms Plant equipment and infrastructure Temperature and relative humidity inside a building, which have an impact on both energy use as well as staff/customer comfort. The amount of power generated by renewable energy equipment like solar photovoltaic systems. Energy Savings Guidelines 3

4 How does Buddy Ohm work? Your journey to reduce energy consumption and cost Whether you are aiming to become carbon neutral or simply want to reduce your costs, Buddy Ohm will provide you with the data you need to achieve your energy saving goal. This guide has been prepared to support organisations over a 6-month period. You can design some steps to take longer or shorter, depending on organisational requirements. Step 1: Setting your goal Start with the end in mind Step 2: Understanding Buddy Ohm 1 week Setting your goal: Do you need to save money or achieve net zero? What do you need to achieve and by when? 1 week Understanding Buddy Ohm: Get familiar with the Buddy portal and your data. How does Buddy work? Step 3: Baseline and Benchmark How much energy do you use? 1 month Baseline: Use energy bill and Buddy Ohm data to understand how your operations normally consume energy as usual (year by year, month by month, week by week). Benchmark: Compare your as usual energy consumption to similar businesses and buildings. Step 4: Monitor and Analyse What does the data mean? 1 month Monitor: Use Buddy Ohm to understand when, why and how you use your energy. Analyse: Is your building doing what you think it is? Step 5: Plan and Take Action How can you improve? 3 months Action: Focus on the quick wins, then develop a plan for action and investment to reduce energy consumption further. Step 6: Engage and Empower building occupants Involving others Step 7: Record and Report Celebrate success 6-12 months 12 months Behaviour Change: Educate, engage and empower your colleagues to change their behaviour to save energy Document Success: Did you achieve your goal? What will your next goal be with Buddy Ohm? Energy Savings Guidelines 4

5 Step 1: Setting your goal Start with the end in mind Before getting started with Buddy Ohm, think about what you need to achieve for your organisation through your use of the system. When do you need to achieve this by? Buddy Ohm can support you to achieve a range of ambitions, including: Manage and reduce energy costs Monitor and benchmark the energy performance of different equipment, departments, sites, etc. Develop business cases for investing in new equipment, renewable energy, etc. Create greater awareness of sustainability goals with colleagues, partners and customers Gather data for Carbon Footprint reporting, offsetting and participation in reporting programs like the Global Reporting Index, Carbon Disclosure Project, etc. Work towards achieving Net Zero sites. When you articulate your goal, make sure that this is a Smart Goal, e.g: Specific / Stretching Measurable / Motivational Buddy Ohm data might also underpin the need for a more comprehensive energy management program, which usually includes: Policy: Your organisational-wide energy or environmental aspiration with senior level support Investment: Appropriate resources (money and people) to drive improvements Organisational responsibilities: Clear accountabilities for energy Marketing: Strategies to publicise commitments and successes Engagement: Pathways to help all staff contribute to the energy goal Information and data: Buddy Ohm provides real-time data and insights you can use to inform your energy management program. Agreed upon Realistic Timely As you develop your plan, think about if there are individuals or teams you need to involve in your plans internal communications, facilities management, CFO, CEO, etc. If you have access to a budget, consider how you might time your program of work to access the budget cycles within your organisation. Energy Savings Guidelines 5

6 A note on carbon footprint, carbon offsetting and Buddy Ohm Carbon emissions refer to carbon dioxide entering the air, but it can also refer to the carbon dioxide equivalence of other greenhouse gases like methane and hydro fluorocarbons. Calculating the carbon footprint of any organisation can often be difficult and time-consuming. Direct and indirect carbon emissions result from a range of organisational activities electricity and gas production and consumption, emissions from freight, vehicle and air travel, etc. Information must be gathered and verified from a range of sources to provide a comprehensive perspective. The carbon content of your electricity also depends on how it is generated in your region, so you should use relevant carbon conversion factors for your region (state/country). If you use zero-carbon renewable energy on site, this further reduces your carbon emissions. Energy Savings Guidelines 6

7 When calculating your carbon footprint, carbon emissions are categorised in the following way: Scope 1 emissions Carbon emissions as a direct result of an activity, including carbon emissions from the production of energy (electricity from burning coal or creating steam) and from company owned vehicles. Scope 2 emissions Carbon emissions from the electricity consumed in your buildings and operations. Scope 3 emissions Carbon emissions that are indirectly produced because of your operations or activities, but through systems that are not owned or controlled by you. The perfect example is the emissions created by flying on a commercial airline. Buddy Ohm can support organisations and gather data in relation to Scope 2 emissions, and this is an excellent place to start. For many businesses, carbon emissions from purchased electricity constitutes the largest contributor to carbon emissions. In fact, buildings use 40% of the world s energy, and are leading the way in our transition to renewable energy. Carbon offsetting If your organisation is interested in offsetting against the whole of your carbon footprint to become a carbon neutral business, it is important to recognise that the offsetting considerations must also be made for Scope 1 and Scope 3 as part of this ambition. Net Zero Buildings and Buddy Ohm A net zero building is a building where the total amount of energy used by the building every year is the equivalent to the amount of renewable energy created on the site. Buddy Ohm can help you to keep track of the energy consumed in your site and also track renewable energy creation, ensuring that these systems are producing at capacity. Every building will need to be net zero by 2050 in order for the world to achieve the below 2 C target set out by the Paris Agreement. Measuring your impact through Buddy Ohm is a great place to start with this ambition. External disclosure and Buddy Ohm If you would like to gather data in order to participate in external carbon reporting programs like the Global Reporting Index or Carbon Disclosure Project, Buddy Ohm can help. Make sure you understand the reporting timeframes and standards you must adhere to if you wish to participate in these programs. By gathering accurate data that can be allocated to specific systems, electricity tariffs, etc., you will save significant time and effort when it comes to disclosure. Energy Savings Guidelines 7

8 Becoming familiar with your data When familiarising yourself with the portal, again think about what is the most relevant to you, your organisation and your goal. Think about the data you might want to check on regularly to achieve these goals. Make sure you understand how much of your organisations systems are being captured through Buddy Ohm. Throughout this guide we refer to these energy consumers as equipment or loads. Step 2: Understanding Buddy Ohm Your Buddy Ohm Portal consolidates data from all the systems, infrastructure and equipment currently connected to your Buddy Ohm system. Is Buddy Ohm tracking energy consumed across the whole of your operations, or a single piece of equipment? This an important to know when you come to analysing energy consumption per square meter or if you are interested in carbon offsetting or achieving net zero status. How much electricity do you use? You will find that daily and weekly readings are good for understanding your overall consumption in kilowatt hours (kwh). Your electricity bills are also based on the kwh consumed on site. How does your site use electricity? Hourly data gives you rich information about how your site or individual equipment operates and the power it draws at different times of the day. Depending on your configuration, the tabs give you access to all that is being recorded, i.e. energy (electricity), water and climate energy (electricity), water and climate. The data will be presented in real-time and the default view will present the daily data for the past week. Understanding how to look at the data Within your Buddy Ohm Portal, you can choose to look at your data in a variety of ways to ensure you gain a deeper insight into how, why and when your organisation is using energy. Within the electricity section, you can choose to look at detailed minute, 15 minute and hourly data to obtain a granular perspective on energy consumption. You can also choose to view daily consumption or averages. Click on individual energy loads to see the patterns that might be emerging from particular systems, especially HVAC and lighting. By selecting the Show Climate button, you can view temperature data overlaid on energy consumption. This will give you an interesting perspective on the correlation between temperature and energy consumption. You can set the timeframe of your view, whether it s over a standard working week or month. The historical data allows you to view and download your data for additional data manipulation and analysis. Top Tip: The Buddy Ohm portal displays the energy (kwh) used by different equipment in the timeframe you choose (minutes, hours or days). kwh is the measure of the energy you use while kw is the rate at which you use energy (your power levels). If you are looking at hourly consumption, the kwh is also equivalent to the kw because a 1kW load running for an hour will use 1kWh.

9 Step 3: Baseline and Benchmark How much energy do you use? Baseline data will form the basis of your energy reduction strategy. How much energy does your organisation use in an average period? To answer this question, we recommend that you gather some basic data to form an average energy consumption baseline. You can also use this energy consumption baseline figure to benchmark energy consumption performance against similar sites to help you understand how your operations compare. Be careful to compare your operations against similar-sized sites with comparable operations and geographies. Baseline and benchmark figures are important as they will be used to assess the success of future energy reduction efforts, put simply: Baseline: How much energy does my organisation use on average over a week and month. Benchmark: How much energy does my organisation use compared to other other similar businesses and buildings. Develop your baseline 1: Gather data from your existing business systems Gather as many historic electricity bills as you can find, entering the electricity consumption and cost into a spreadsheet to create an average energy baseline for each available year. Use this data to work out a historical monthly and weekly average for your energy consumption. Top Tip: Speak to Buddy Platform to see if it is possible to import historical data into your portal from your energy provider. In doing this, you will have a rich resource to use for baselining purposes. 2: Using Buddy Ohm to collect data For a month, use Buddy Ohm to gather electricity consumption data, including from: Heating, ventilation and cooling systems Lighting Access and download your data from the Buddy Ohm Portal to consolidate your energy information each week for four weeks, creating a monthly energy consumption figure as well as weekly figures. Don t change your energy consumption behaviour, as this data will be used to demonstrate how much energy your organisation uses in an average period. It may be worth considering the time of year that this activity takes place, e.g. particularly hot, cold or busy periods may reflect higher than normal energy consumption. 3: Compare your energy bill to the data from Buddy Ohm How do your Buddy Ohm energy consumption data figures compare to your historical monthly and weekly average? If you can get access to your energy utility bill for the same period, check to ensure your Buddy Ohm and utility data are the same. If the figures are similar, then you can proceed with your energy reduction plans using historical energy consumption data as well as the Buddy Ohm energy baseline. If the figures are very different, there may be energy systems that are not monitored by Buddy Ohm. Please contact your Buddy Ohm supplier to see if these can be monitored. The Buddy Ohm energy baseline data will be used to calculate energy reductions once you start implementing your energy management program. Top Tip: You will be monitoring your daily energy consumption so calculate the following figures for comparison: typical working day, typical non-working day, maximum day, and minimum day. You can also identify these figures visually using the Buddy Ohm Portal. Top Tip: Using bill data, assign a monetary figure to the amount of energy your site is using to better understand the financial implications of current operations. Computers and server rooms Plant equipment and infrastructure Energy Savings Guidelines 9

10 4: Convert to Carbon Emissions For businesses interested in reducing their carbon emissions, it is easy to use your baseline energy consumption data to find out the related carbon emissions for that period. There are a range of free, online tools to support this conversion for your geography. Remember the carbon content of your electricity depends on how it is generated in your region, so you should use relevant carbon conversion factors for your geography. This is great information to have. Framing your energy consumption and reduction targets in terms of carbon emissions will help in conversations with your colleagues as well as your customers. This can now be used to compare all your efforts using your Buddy Ohm and Buddy Ohm service guide to manage your energy uses, take action, and reduce costs creating a pathway to carbon neutrality for your organisation. Once you have completed this step, you will have a good idea as to how your business sits on a relevant energy efficiency rating system. You might also choose to use this energy efficiency rating system to frame your energy reduction targets. The benefit of doing this is the external assessment and validation that comes with achieving a recognised standard. Equipment Benchmarks You can also benchmark your lighting and HVAC against building standards. This will give you an indication of the efficiency of your installed systems when compared to other buildings with similar usage. You will need the floor area of the space you are monitoring to calculate these benchmarks. Top Tip: The three main drivers of changes in consumption are likely to be your production, your occupancy and the weather. You can use the Buddy Ohm Portal to see the impact of a busy day, and the impact of the hottest or coldest weather. Develop your benchmark Now that you have developed your baseline, it may be helpful to compare this to a similar business or building types using an official rating system. International and national organisations have a variety of benchmarking tools for this purpose including ENERGY STAR (US) and National Australian Built Environment Rating System (NABERS). Firstly, identify the right benchmarking rating system for your geography, which will provide ratings data for easy comparison. In order to compare your own performance, it may be useful to look at comparing your data with an energy-efficient building, as well as an inefficient building. Energy Savings Guidelines 10

11 Step 4: Monitor and Analyse What does the data mean? Now that you have your benchmark, it is time to analyse your data. Is your site doing what you think it is? Spend this month trying to understand how your building is using energy. You can breakdown the main energy uses and the time of operation for each so that you can identify quick opportunities to reduce energy consumption, as well as areas that will require additional investment and attention. It s not uncommon to have equipment or appliances running in a building when you least expect it (for example, air-conditioning systems that operate on the weekends or in the middle of the night), so keep asking the following questions as you look at your site electricity profile: Can we change the amount of time this equipment operates for? Can we change the power that this equipment draws? Is this equipment working efficiently? Monitoring Perform a daily check of the building envelope power consumption to become familiar with the load patterns that are unique to your organisation. Look at both daily and hourly consumption over longer periods of time and then zoom in to see what is happening over a single day or hour. Take a note of the times that the loads turn on and off every day and compare this with what would be expected. List the different equipment that is operating on a typical weekday and the loads that remain on during night times and weekends. You can use the hourly view in the Buddy Ohm portal to measure the load in kw that each item on your list consumes. Top Tip: An unusual spike in energy consumption can be an opportunity to learn about different activities on site. Take a note of the time, duration and amount of power consumed then follow up with some detective work to find the cause. Top Tip: Buddy Ohm Sense unit is designed to be easily moved. Feel free to move this unit around your operation to gather temperature data across many locations within your operations. Energy Savings Guidelines 11

12 Analysis Use your equipment list to construct a breakdown of your energy consumption. Multiply each load by its operating hours and you should be able to calculate daily and weekly energy consumption that is similar to your baseline. Sample Breakdown of energy consumption Load Average power (kw) hrs/week operating Total weekly consumption Weekly cost Maintenance and replacement notes HVAC $135 Eg. Model no. Lighting $360 Rated power Computing $108 Mtce schedule Other equip $270 Age / replacement Top Tip: You can actively measure the impact of different loads by turning equipment on and off and watching the changes on your Buddy Ohm Portal. Other things to look out for Scan a whole month or more of data to look at high and low days. Can you spot weekends or down times? What is happening in periods when the site is not active? Try to explain the maximum and minimum days by thinking about the weather, public holidays and unusual events on site. Look at the daily patterns by looking at the hourly view for a week of data. Can you see the loads rising and falling at the start and end of the working day? Make sure office hours climate conditions are appropriate for your operations are temperatures hotter or cooler than they need to be? Is the HVAC system operating outside your operating hours? Use the Climate tab of the Historical Data section of your Buddy Ohm portal to monitor climate conditions during business hours this indicates how well your HVAC system is operating. Check for: Excessive variability during office hours or higher/lower temperatures measured inside the building than you would normally expect Unusual temperature and humidity differences between different areas Top Tip: Do a quick calculation on your night time and weekend consumption. If your site is only active for 50 hours a week, night time and weekend loads make up the other 118 hours a week. How much is the site costing you when it is not active? Are your lighting systems operating in line with your operating hours? Are there any unusual and unexplained power spikes? Energy Savings Guidelines 12

13 Step 5: Plan and take action Reassess your goals Now that you understand how your building is operating, the next step is to plan and take action. With a deeper understanding of your baseline, benchmark and energy consumption data, you are in a position to reassess your goals. It may be possible to reduce energy consumption by 5-10% by addressing some of the quick fixes. If it is your intention to develop more of a stretch goal, for example to reduce energy consumption by 20% or more, you will need to consider allocating a budget and making energy efficiency investments. Depending on your goal, you can use data from Buddy Ohm to identify and develop business cases to replace infrastructure; calculating the return on investment in terms of dollars and carbon emissions saved. Focus on the quick fixes and energy hungry systems It is likely that your four main electricity consumers are: Heating, ventilation and cooling systems (HVAC) Lighting Computers and server rooms Equipment and appliances Quick fixes might include: Reducing energy consumption at times when the site is not active Reducing the operating times of different loads Changes to the way equipment is controlled so it can be turned off more reliably Giving energy information to staff so others can understand energy needs and behaviours Heating Ventilation and Cooling (HVAC) When was the HVAC system serviced? A regular maintenance schedule will ensure that your filters are clean and the HVAC system is working effectively and efficiently. What temperature is set for your operations? You can look at setting the thermostat to 20 degrees Celsius/70 degrees F in winter, and 24 degrees C/75 degrees F in summer Depending on your location, it may be possible to use fresh air economy cycles to reduce the need for conditioned air. Does your HVAC system have a timer or controls through a building management system? If so adjust the HVAC usage to office hours or talk to your building owner Make sure timers are programmed to include public holidays and weekends Fine tune the timer to avoid activating the HVAC system too early in the morning Look at the spaces with HVAC and consider how well contained each heating and cooling zone is: You may not need to heat and cool the whole building. Some zones are more well used than others Reduce the amount of hot or cold air that is wasted by leaking out of the area you are trying to heat or cool. Top Tip: With every little change check out your Buddy Ohm data to see what the changes are and what it is saving in terms of energy and costs. Looking at ways to reduce energy wastage Energy Savings Guidelines 13

14 Power and Lighting Do you have lights or other equipment with timers? If so check to see they are adjusted to work times and daylight functions. How many switches control the lighting? A single switch can make it easy to turn off but it also means more lights are turned on at once than are really necessary. Do you have opportunities to use daylight? Desks by windows might be better served by a desk lamp with overhead lights left off most of the time. In general, the most efficient lights are LEDs, fluorescent, halogen, incandescent in that order. Confirm what type of lighting you have within your site, and whether it makes sense to replace these. Hot water (electrical) Check out your hot water system. Set hot water storage tank thermostats at around 65 C (but not more than 70 C) and ensure that the hot water pumps are switched off out of hours. Computers and server rooms Are the temperatures in communications and server rooms optimised? These spaces can often run cooler than they need to be. For example, if your communications room temperature is 20 degrees Celsius/70 degrees F this is likely to be too cold by setting your temperature to 24 degrees C/75 degrees F you will save energy costs. Temperatures can be increased again if the computer equipment is new. Other equipment Make the most of purchasing opportunities. The best time to invest in energy efficiency is when you are already committed to spending money. Make sure you look at the ENERGY STAR ratings and ask about high efficiency options. The amount of energy saved easily justifies any additional investment in most cases. It may be useful to make a list of the equipment already installed, the type, their age, their maintenance schedule and/or replacement year. Bring your maintenance staff into the energy management team. There are many maintenance tricks that help ensure your equipment operates efficiently. Look at part load operation and control systems to make sure the system uses less energy when it is at part load. Other considerations Does the physical layout of staff within your site (e.g. office) lend itself to energy inefficiency? Are there opportunities to consider new physical layouts within your site to save energy? Activity-based working, using flexible work stations and laptop computers, might save energy as well as improve productivity, teamwork, and morale! Could you reduce the size of your site and encourage flexible working arrangements? There are many creative ideas that will be worth considering on your energy efficiency journey. Is your site using desktop computers or laptops? Laptops usage reduces energy consumption by a considerable amount. Energy Savings Guidelines 14

15 Step 6: Engage and Empower Your Colleagues Energy savings through behaviour change The next way to save energy with Buddy Ohm is through an energy conservation campaign to educate, engage and empower people in your organisation. This will be particularly powerful if your organisation has multiple sites and older buildings where systems are more influenced by human behaviour. If you have a hospitality business, or work in a school or university, this is also an opportunity to think about how you might encourage your customers to change their behaviour, as well as your colleagues. Your Buddy Ohm View Dashboard is an invaluable tool in educating and engaging your people. Ensure that it is displayed in a prominent place, like a lobby, staff room, or elevator. Before you develop an energy conservation campaign for your organisation, think about who you need to involve in the development of the program, e.g. internal communications, facilities management, CEO etc. Energy Savings Guidelines 15

16 Here are some top tips from Buddy s Behaviour Change guide: Develop an achievable goal Start your behaviour change program by sharing a team or companywide goal. The goal needs to be achievable within a specified period. Remember to also be mindful about what can be reduced by office behaviour change versus the changes that really need to be made at a systems level. Ultimately your colleagues will have to be able to feel like their behaviour can make a meaningful difference in reaching the goal. To inform your goal, a natural resource monitoring system like Buddy Ohm can be invaluable in helping you determine your baseline consumption figures as well as an achievable goal. Lead from the top Align the behaviour change program to some of the other broader strategies within the organisation, whether they are finance, environmental or HR related. If you can, present the plan and secure the support of the leaders and influencers within the organisation. Start by educating and inspiring Start your behaviour change program by educating your colleagues around the issue you re trying to fix. Provide information on how much energy is being consumed by your business. Using a tool like Buddy Ohm can help you quantify and measure the financial or environmental impact of current energy consumption and the projected impact of the behaviour change program. This context helps people to understand why things need to change. Make it fun turn behaviour change into a game or competition Human beings respond well to programs that are fun. We also love a bit of competition! If you have access to granular data, like the resource consumption data generated by Buddy Ohm, then you can easily develop internal competitions or games that position floor against floor or team against team for some light-hearted competition. Again, Buddy Ohm can provide regular updates to ensure you can communicate and sustain a competition over a period of time. Ask your colleagues to shape the program Ensure you re running a program that has internal support by asking your colleagues for their behaviour change ideas. If this isn t possible, then perhaps people could provide ideas around how to best reward and celebrate the achievement. Could be a donation to a charity of choice or a celebratory party. People are more likely to support a program that they have helped to design. Make it easy and convenient for people to change No matter how committed we might be to environmental issues, ultimately human beings will opt for convenience and ease when faced with a choice. Try to break behaviours down to smaller steps, if you think this might be easier for people to start. You may be able to ask people to increase these behaviours over time. Make sure you spend a bit of time understanding what the barriers might be to changing behaviour and try to remove these where possible. Communicate throughout the journey, not just the start and the end Make sure that you re communicating updates throughout the program period. It s not enough to start and finish, especially if this program is running over a longer period of time. Buddy Ohm s dashboards can be configured to provide regular updates to track progress over time. Using appropriate social norms can be powerful tools to encourage people to change behaviour and stick to it. For example we have reached half of our energy target are you joining your colleagues to reduce energy? or Floor 6 have reduced their energy use by 13% and Floor 7 is 5%. Join colleagues on Floor 7 to switch off Data from Buddy Ohm can be used in a variety of ways to support this approach. Reward and recognise Remember to reward your colleagues and recognise their achievements at the end of the program. There are a lot of great ways to recognise good behaviour, whether or not the goal has been achieved. Document what you ve learnt and apply your learnings the next time you run a behaviour change program. Energy Savings Guidelines 16

17 Step 7: Record and report Report You can use the Buddy Ohm portal to create the graphs that tell the story of your program and site improvements. Your data provides the evidence and creates confidence in your site s journey toward its goal. Prepare an internal report to document progress, highlighting some of the achievements of these last few months. Did you achieve your goal? What will be your next goal with Buddy Ohm? Section 1: Our Buddy Ohm Energy Journey Our targets Baseline Benchmark Monitor Analysis Action Awareness Engage Empower Section 2: Meeting our targets how are we tracking Staff engagement Behaviour change action plan Section 3: Recommendations for the future using Buddy Ohm to support your business case Buddy Services Staff empowerment Replacement schedules Upgrades Renewable energy Carbon offsets Section 4: Our annual report Health and well being Environment impacts Celebrating success Energy Savings Guidelines 17

18 For more information, please contact: Adelaide Level 2, 333 King William Street Adelaide SA 5000 Australia Seattle 217 Pine Street, Level 7 Seattle, WA United States of America Buddy.com Get started with Buddy Ohm, us at: sales@buddy.com SC/01/AU/UK/18/02