ENVIRONMENTAL HEALTH

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1 ENVIRONMENTAL HEALTH Sanitation Water and Sewer System Solid Waste Disposal Stormwater Management Environmental Health Non-Departmental Environmental Health Capital Projects

2 SANITATION MISSION STATEMENT The mission of the Sanitation Department is to ensure an aesthetically pleasant, healthy, and safe environment for the citizens of Winston-Salem, by providing economical and effective collection of refuse, yard waste, and recyclables and by transporting these materials to state-approved disposal sites. PROGRAM DESCRIPTIONS Residential Refuse Collection: Provides weekly curbside collection to single-family residences, multi-family residences, and small businesses that generate the same amount of trash as a residential unit. Central Business District Services: Provides refuse collection six nights per week for businesses and residences in the central business district, using crews who also clean sidewalks, empty trash receptacles, and maintain other common areas around downtown. Provides clean-up services for downtown special events. Bulk Container Collection: Provides mechanized collection for businesses, churches, non-profit organizations, schools, multi-family residential developments, City departments, and the Housing Authority of Winston-Salem on a schedule designed to meet customers needs. Charges customers annually based on the size of the container and the frequency of collection. Includes the collection of cardboard from the City s nine drop-off sites and the transportation of the material to a processing facility. Curbside Collection: Collects brush every 21 working days, except during leaf collection months. Provides loose leaf collection from November 1 st until three rounds of collection have been completed. Provides annual curbside bulky item collection from March through August. Yard Waste Cart Collection: Provides year-round weekly curbside collection of containerized yard waste to residents who purchase the 96-gallon rollout carts and pay an annual fee for the service. Curbside/Multi-Family Recycling: Administers a contract for single stream, bi-weekly residential curbside recycling and multi-family roll-out cart collection. Materials collected include: newspaper, magazines, junk mail, telephone books, chipboard, aluminum, steel, all plastics, cardboard, glass (clear, brown, and green), and aerosol cans. Sanitation Code Enforcement: Enforces the City s sanitation ordinances, including the regulation of refuse storage, improperly containerized yard waste, and illegal distribution of handbills and advertisements. Sanitation Administration: Provides leadership, planning, employee safety training and enforcement, and fiscal stewardship for all sanitation programs. 80

3 SANITATION Budget Adopted Percent EXPENDITURES BY PROGRAM FY FY FY Change Residential Refuse Collection $6,808,687 $6,970,610 $6,480, % Curbside Collection 4,910,368 5,115,670 5,100, % Curbside/Multi-Family Recycling 2,209,315 2,356,700 2,359, % Bulk Container Collection 1,492,961 1,784,240 1,931, % Yard Waste Cart Collection 1,101,511 1,415,430 1,501, % Sanitation Administration 783, , , % Central Business District Service 473, , , % County Recycling 2, N/A Sanitation Code Enforcement 147, , , % Subtotal $17,930,065 $19,119,760 $18,912, % Interdepartmental Charges -$65,598 -$105,360 -$105,360 0% Total Expenditures by Program $17,864,467 $19,014,400 $18,807, % PERFORMANCE MEASURES AND SERVICE TRENDS FY Estimated FY Projected FY Effectiveness Limit missed garage collections to less than 0.5% per month 0.2% 0.1% 0.2% Limit missed yard cart collections to less than 1% per month 0.2% 0.3% 0.25% Achieve a recycling participation rate of 90% of the total number of 90% 91% 92% eligible households Collect recyclable materials equal to at least 20% of the residential garbage collected 27% 25% 24% Complete 75% of brush collection routes on time 40% 50% 60% Complete 75% of leaf collection routes on times 70% 55% 60% Efficiency Bulk container revenue as percentage of bulk container operating costs 96% 96% 96% Yard waste cart fee revenue as percentage of yard waste operating 86% 73% 79% costs Workload Tons of garbage collected 50,109 52,799 51,489 Households serviced each week 76,064 77,907 77,907 Tons of yard waste collected 5,829 5,330 5,800 Yard carts in service 13,670 13,500 13,600 Customers receiving bulk container service 1,906 1,836 1,760 Tons of brush collected 17,669 14,100 15,000 Tons of leaves collected 22,553 24,485 23,500 Tons of bulky items collected 1,944 1,900 1,900 Number of households exempt from curbside refuse collection 3,011 3,132 3,282 81

4 SANITATION FY N.C. BENCHMARKING PROJECT RESULTS Residential Refuse Collection Cost per Ton Collected $150 $125 $100 $75 $50 $25 $0 $88 $69 $81 $115 Charlotte Greensboro High Point Winston-Salem Source: N.C. Benchmarking Project, Final Report on City Services for Fiscal Year , February 2015 Budget Adopted Percent EXPENDITURES BY TYPE FY FY FY Change Personnel $7,383,449 $7,705,050 $7,796, % Supplies and Services 8,770,822 9,073,710 8,942, % Equipment Leasing Expense 1,775,793 2,341,000 2,173, % Interdepartmental Charges -65, , ,360 0% Total Expenditures by Type $17,864,467 $19,014,400 $18,807, % RESOURCES BY TYPE Bulk Container Service Charges $1,362,837 $1,451,040 $1,359, % Yard Waste Cart Collection Fee 865, , ,000 0% Other Charges for Service 30,409 50,570 30, % Proceeds from Cart Sales 7,098 24,050 17, % Bulk Container Rental/Sales 19,413 22,000 22,000 0% Proceeds from Recyclables Sales 0 416, , % Miscellaneous Revenues ,000 19,000 0% Transfer from Solid Waste Disposal Fund 552, N/A Transfer from Stormwater Management Fund 1,660,720 1,733,330 1,691, % Other General Fund Resources 13,365,259 14,469,420 14,493, % Total Resources by Type $17,864,467 $19,014,400 $18,807, % Positions Change Full-Time Part-Time (FTE s) BUDGET HIGHLIGHTS - Equipment leasing expenses include additional payments in FY for the replacement of six automated side loaders, two front loaders, one rear loader and four scow dump trucks ($448,800). The equipment will be used in Bulk, Central Business District, Yard Waste, Refuse, and Curbside. - The adopted FY budget includes a fee increase for Fish Market and Animal Hospital from $780 to $850 per year and the additional pickup fee be increased from $15 to $25. We are currently servicing approximately 18 restaurants and animal hospitlas. This fee is off-set by declining revenues in the Refuse Division. 82

5 WATER AND SEWER SYSTEM MISSION STATEMENT The mission of the Utilities Water and Sewer Division is to treat and distribute water to the public and collect and treat the wastewater in a manner that is in compliance with federal and state regulations. PROGRAM DESCRIPTIONS Water Treatment: Operates three conventional water treatment plants, the R.W. Neilson plant, the R.A. Thomas plant, and the P.W. Swann plant, with a combined capacity of 91 million gallons per day. Operates and maintains 14 tanks and seven distribution pump stations for distributing water throughout the system s five pressure zones. Water Distribution: Supplies potable water to residential, commercial, and industrial customers. Maintains a distribution system consisting of approximately 2,266 miles of water mains. Installs water connections at the request of customers, services and changes water meters, and performs cut-ons and cut-offs at the request of customers and/or the Revenue Division. Oversees the backflow prevention program. Wastewater Collection: Provides wastewater collection to residential, commercial, and industrial customers. Maintains a collection system consisting of approximately 1,748 miles of sewer mains. Installs sewer connections, cleans and repairs sewer mains, clears utility right-of-ways, and constructs sewer mains. Wastewater Treatment: Operates two wastewater treatment plants, the Archie Elledge plant and the Muddy Creek plant, with a combined capacity of 51 million gallons per day and 49 wastewater lift stations. Manages two programs that impact treatment facilities: Regional Dryer Facility Operates the drying facility, which provides beneficial reuse of biosolids. Industrial Waste Control Regulates commercial and industrial discharges to the wastewater system, determines surcharge bills for commercial and industrial customers, and enforces discharge permits that protect the wastewater treatment facilities. Utilities Customer Service: The utility billing and customer service functions are integrated with the City s Revenue Division and City Link. Utilities Administration coordinates customer service issues with the Revenue Division and City Link and serves as liaison between the City-County Utility Commission and these departments. Utilities Administration: Provides leadership, planning, and fiscal stewardship for the Utilities Department. Budget Adopted Percent EXPENDITURES BY PROGRAM FY FY FY Change Water Treatment $8,256,988 $9,080,340 $9,277, % Water Distribution 8,956,737 9,769,590 9,738, % Wastewater Collection 4,518,723 5,148,670 5,469, % Wastewater Treatment 11,911,073 13,353,440 13,273, % Utilities Customer Service 2,767,961 3,024,070 3,110, % Utilities Administration 1,865,483 1,894,590 1,912, % Subtotal $38,276,965 $42,270,700 $42,781, % Debt and Lease Expense $40,842,015 $43,305,560 $42,595, % Total Expenditures by Program $79,118,980 $85,576,260 $85,376, % 83

6 WATER AND SEWER SYSTEM PERFORMANCE MEASURES AND SERVICE TRENDS Effectiveness Maintain 100% compliance with federal and state drinking water quality standards Respond to 100% of sewage overflows within two hours as required by the State Clean Water Act Receive zero federal and state violations at wastewater treatment FY Estimated FY Projected FY % 100% 100% 99% 99% 99% plants (returning clean water back to rivers and streams) Efficiency Meet 100% of average daily water demand throughout water system 100% 100% 100% Meet 100% of average daily sewer demand throughout sanitary sewer 100% 100% 100% system Collect and treat 100% of wastewater throughout sanitary sewer system (minimize back-ups and overflows) 99.99% 99.99% 99.99% Workload Total miles of water distribution lines maintained 2,266 2,271 2,276 Total miles of wastewater collection lines maintained 1,748 1,753 1,758 Ratio of average daily water demand to system capacity 38.1% 38.5% 38.7% Ratio of average daily sewer demand to system capacity 63.6% 64.0% 64.5% Number of meters read annually 805, , ,000 FY N.C. BENCHMARKING PROJECT RESULTS $4 $3 $2 $1 Total Cost per Thousand Gallons of Billed Water $3.56 Average $3.18 $3.01 $2.70 $ Customer Complaints about Water Quality per 1,000 Meters Average $0 High Point Greensboro Winston- Salem Charlotte 0 Charlotte Winston- Salem Greensboro High Point $4 $3 $2 $1 $0 Total Cost per Thousand Gallons of Treated Wastewater $3.84 Average $3.52 $3.06 $3.28 $2.71 Charlotte High Point Greensboro Winston- Salem Wastewater Overflows per 100 miles of Mainline Pipe Average Charlotte Winston-Salem High Point Greensboro Source: NC Local Government Benchmarking Project, Final Report on City Services for Fiscal Year , February

7 WATER AND SEWER SYSTEM Budget Adopted Percent EXPENDITURES BY TYPE FY FY FY Change Personnel $16,588,568 $18,075,700 $18,402, % Supplies and Services 21,415,765 23,906,960 24,084, % Subtotal $38,004,333 $41,982,660 $42,487, % Debt and Lease Expense $40,842,015 $43,305,560 $42,595, % Transfer to General Fund (Vector Control) 2,800 16,000 16, % Transfer to General Fund (Safety Inspector) 59,920 61,540 58, % Transfer to Solid Waste Disposal Fund (Household Hazardous Waste) 209, , , % Subtotal $41,114,647 $43,593,600 $42,889, % Total Expenditures by Type $79,118,980 $85,576,260 $85,376, % RESOURCES BY TYPE Water Charges $43,710,446 $46,795,340 $48,508, % Sewer Charges 36,295,993 38,335,380 41,245, % Charges for Service 6,624,997 6,021,410 6,536, % Assessments to Benefit Property 217, , , % Federal Bond Interest Subsidy 1,603,898 1,666,110 1,602, % Interest Income 9,164, N/A Miscellaneous Revenues 55, N/A Total Resources by Type $97,673,913 $93,363,240 $98,143, % Addition to Capital Reserves $18,554,933 $7,786,980 $12,766, % Positions Change Full-Time BUDGET HIGHLIGHTS - On May 11, 2015, the City-County Utility Commission approved a resolution recommending to the Mayor and the City Council the adoption of the FY budget for the water and sewer system and approved volumetric rate increases ranging from 0% to 9.0% for water service and 5.0% for sewer service, as well as increases to base charges for water and sewer availability for a total increase of approximately 5.3%. For the average residential customer in the City, the FY rate increase will have the following impact: Charge Type Monthly Cost Increase Water Volumetric Charge Increase $0.00 Water Base Charge Increase $0.38 Sewer Volumetric Charge Increase $0.86 Sewer Base Charge Increase $0.55 Total $

8 WATER AND SEWER SYSTEM BUDGET HIGHLIGHTS Continued These rate increases will generate sufficient revenues to meet the net operating income-to-debt service ratio requirements of recently approved revenue bonds. These requirements are part of the revenue bond covenants and are intended to ensure that there are sufficient revenues to meet the debt obligations of the water and sewer system. If the system did not generate sufficient revenues to pay off the bonds, the covenants would require the City to increase water and sewer rates. The approved rate increases will be effective October 1, These increases are needed to fund major investments in the water and sewer system in order to upgrade existing water and wastewater treatment plant infrastructure and continue to replace the oldest water distribution and sewer collection pipes in the system. The capital budget for FY totals $43.6 million; planned investments over the next six years total $202.9 million. Even with these increases, Winston-Salem s rates will continue to be among the lowest of the major systems in North Carolina, as noted in the chart below: Projected FY Water and Sewer Rates (Average Monthly Residential Customer) $75 $60 $60.59 $52.98 $51.90 $45 $41.38 $40.61 $30 $15 $0 Raleigh Durham Charlotte Winston-Salem Greensboro * Based on 1,200 cubic feet of water consumption bimonthly - Excluding debt and lease expenses, the adopted FY budget is increased $510,570, or 1.2%, primarily due to increases for personnel (+$326,680) and contractual services for sewer pipe cleaning and root intrusion control (+$350,000). This additional, contracted sewer mainline cleaning will allow the Wastewater Collection Division to more proactively address potential problem areas, which will help to limit the number and size of sanitary sewer overflows throughout the system. - Debt and lease expenses are decreased $709,970, or 1.6%, primarily due to decreased principal and interest payments for revenue bonds (-$928,750). The adopted FY budget also includes a net increase in capital lease payments for equipment replacement. A listing of all Water and Sewer equipment replacements scheduled for FY can be found in the supplemental information section of this document. 86

9 WATER AND SEWER SYSTEM BUDGET HIGHLIGHTS Continued FY Year-End Outlook - The following table provides estimated year-end revenues and expenditures for the water and sewer utility fund operations. Budgeted Estimated FY FY Operating Revenues $91,697,130 $92,025,507 Operating Expenditures (41,982,660) (38,588,918) Operating Income $49,714,470 $53,436,589 Investment Income 0 3,751,830 Federal Bond Interest Subsidy 1,666,110 1,666,110 Debt and Lease Expenses (43,305,560) (42,773,800) Program Support for Vector Control (16,000) (16,000) Program Support for Safety Inspector (61,540) (61,540) Program Support for Household Hazardous Waste Collection (210,500) (210,500) Net Income/(Loss) $7,786,980 $15,792,689 Long-Range Financial Outlook - The following chart provides the outlook for the water and sewer utility fund s cash reserves for both operations and capital projects. The outlook assumes future bond issues of $50 million each in FY and FY The outlook also assumes annual revenue increases of 7% for FY and FY and annual revenue increases of 5% thereafter. $200 $179.2 Water and Sewer Utility Fund Cash Reserves Millions $150 $100 $94.3 $150.8 $153.3 $138.0 $116.5 $128.5 $104.1 $138.6 $108.1 $93.1 $50 $ Proj 2016 Proj 2017 Proj 2018 Proj 2019 Proj 2020 Proj Fiscal Year 87

10 SOLID WASTE DISPOSAL MISSION STATEMENT The mission of the Solid Waste Disposal Division is to provide, as an enterprise, environmentally sound and costeffective means of integrated solid waste management and disposal for current and future waste generated in Forsyth County. PROGRAM DESCRIPTIONS Municipal Solid Waste Disposal: Operates a state-permitted, active municipal solid waste landfill at Hanes Mill Road. Maintains closed sanitary landfills on Ebert Street and Overdale Road. Construction and Demolition Waste Disposal: Operates a state-permitted, active landfill on Old Salisbury Road for construction and demolition materials. Maintains the closed Overdale Landfill facility. Leaf Composting and Yard Waste Processing: Operates two yard waste processing facilities one located off Overdale Road and the other located off Highway 65 in the Forum 52 Industrial Park. County-Wide Waste Reduction Programs: In conjunction with Forsyth County, administers contracts for drop-off recycling sites in Kernersville, Pfafftown, and at the Hanes Mill Road Landfill; operates a school recycling program. Administers a contract for the recycling or disposal of household hazardous materials including paints, pesticides, used oil, solvents, and electronic equipment (e.g., computers and televisions). Provides recycling of white goods (used appliances) and scrap tires through private contractors at the Hanes Mill Road Landfill. Budget Adopted Percent EXPENDITURES BY PROGRAM FY FY FY Change Municipal Solid Waste Disposal $3,418,475 $4,185,790 $4,101, % Construction and Demolition Waste Disposal 870,832 1,113,890 1,168, % Leaf Composting/Yard Waste Processing 811, , , % Financing for Winston-Salem Residential Recycling 552, N/A County-wide Waste Reduction Programs 1,099,001 1,122,510 1,152, % Solid Waste Disposal Administration 507, , , % Subtotal $7,259,853 $7,740,830 $7,790, % Debt and Lease Expense $2,986,316 $3,283,270 $3,282,820 0% Total Expenditures by Program $10,246,168 $11,024,100 $11,073, % 88

11 SOLID WASTE DISPOSAL PERFORMANCE MEASURES AND SERVICE TRENDS FY Estimated FY Projected FY Effectiveness Percent of waste diverted from municipal solid waste landfill 16% 15% 15% Received notice of violations for all disposal facilities Number of citizen complaints received for all disposal facilities Efficiency Percent of municipal solid waste landfill airspace consumed to date 29% 32% 35% Percent of construction and demolition landfill airspace consumed to 70% 72% 74% date Workload Tons of municipal solid waste disposed 243, , ,816 Tons of construction and demolition debris disposed 42,613 30,513 30,513 Tons of yard waste/wood waste processed 30,044 22,915 22,915 Tons of leaves processed 16,710 16,710 16,710 Tons of household hazardous waste managed Tons of tires managed 5,526 5,708 5,708 Tons of appliances managed Tons of waste recycled by Winston-Salem and Forsyth County programs 14,310 14,310 14,310 Tons of waste disposed per capita in Forsyth County Budget Adopted Percent EXPENDITURES BY TYPE FY FY FY Change Personnel $1,695,137 $1,906,070 $2,009, % Supplies and Services 5,012,387 5,834,760 5,781, % Subtotal $6,707,524 $7,740,830 $7,790, % Debt and Lease Expense $2,986,316 $3,283,270 $3,282,820 0% Transfer to General Fund (Recycling) 552, N/A Subtotal $3,538,644 $3,283,270 $3,282,820 0% Total Expenditures by Type $10,246,168 $11,024,100 $11,073, % 89

12 SOLID WASTE DISPOSAL Budget Adopted Percent RESOURCES BY TYPE FY FY FY Change Service Charges $6,527,685 $6,022,360 $6,034, % Proceeds from Sale of Recyclables 3,249,400 2,934,200 2,956, % State Scrap Tire Disposal Tax 480, , , % State Solid Waste Disposal Tax 170, , , % State E-Recycling Funds 23,600 23,600 27, % Forsyth County 177, , , % Other Resource Recovery 573, , , % Rentals 21,023 25,350 8, % Miscellaneous Revenues 64, % Interest Income 1,506, , , % Transfer from Water and Sewer Fund 209, , , % Transfer from Stormwater Management Fund 104, , , % Fund Balance Appropriation 0 95,760 39, % Total Resources by Type $13,109,011 $11,024,100 $11,073, % Addition to Fund Balance $2,862,843 $0 $0 N/A Positions Change Full-Time Part-Time (FTE s) BUDGET HIGHLIGHTS - On May 11, 2015, the City-County Utility Commission approved a resolution recommending to the Mayor and the City Council the adoption of the FY budget for solid waste disposal operations. The recommended budget provides no direct financial support for city and county recycling programs. Per an agreement, the City and County general funds began assuming partial financial responsibility for recycling programs in FY , and funding from the solid waste disposal fund was phased out over time with the city and county assuming full financial responsibility in FY Tipping Fees - Overall, tipping fee revenues are budgeted to increase $12,220, or 0.2%. The Solid Waste Division is projecting that tonnage at the Hanes Mill Road and Old Salisbury Road Landfills in FY will remain the same as the FY projected actuals. - As a part of the FY budget, the City-County Utility Commission approved the following rate increases: o $0.50 per ton for the large volume rate at Hanes Mill Road Landfill o $1.00 per ton for construction and demolition waste at Old Salisbury Road Landfill A recent cost of service study showed that operating revenues at the Old Salisbury Road Landfill were not sufficient to cover operating, debt service, and allocated overhead expenses. The $1.00 per ton increase will improve projected cost recovery for the construction and demolition waste disposal program. 90

13 SOLID WASTE DISPOSAL BUDGET HIGHLIGHTS Continued City-County Utilities Solid Waste Disposal Tipping Fees Facility Current Fee Adopted Fee State Disposal Tax Total Fee Hanes Mill Road Landfill Base Rate $34/ton $34/ton $2/ton $36/ton Large Volume Rate $31/ton $31.50/ton $2/ton $33.50/ton Yard Waste Facilities $30/ton $30/ton $0 $30/ton Old Salisbury Road C&D Landfill $29/ton $30/ton $2/ton $32/ton The table below compares tipping fees for regional and comparable public disposal facilities in North Carolina. City/County Solid Waste Tipping Fee Comparison of Public Facilities Municipal Solid Waste (MSW) Construction & Demolition (C&D) Publicly Owned Landfills Davidson County $36.00 $31.00 High Point 1 $38.00 N/A Raleigh (Wake County) 1,2 $34.00, $41.00 N/A Rowan County 1,3 $36.00, $41.00 N/A Winston-Salem 4 $33.50, $36.00 $31.00 Publicly Owned/Operated Transfer Stations Durham 1 $44.50 N/A 1 Greensboro 5 $44.00 $31.00 NOTES: All rates include a State Disposal Tax of $2/ton. 1. Durham, High Point, Rowan County, and Wake County do not operate construction and demolition landfills. 2. MSW rate at South Wake Landfill is $34/ton; $41 at the transfer facility. Loads containing more than 10% cardboard are $62/ton and $80/ton, respectively, at the landfill and transfer station. The County assesses a solid waste fee of $20/household. 3. Rowan County charges for in-county waste at $36/ton and out-of-county waste at $41/ton. 4. Hanes Mill Road LF volume discount rate is adopted at $33.50/ton; gate rate is $36/ton. Construction and demolition (C&D) is adopted to increase $1/ton to $32/ton. 5. C&D debris is disposed at White Street Landfill at $31/ton. MSW is accepted at the transfer facility at $44/ton. Total Departmental Budget - Excluding debt and lease expenses, the FY budget for solid waste disposal is increased $50,130, or 0.6%, primarily due to increased personnel costs (+$103,520) and decreases in temporary services costs (-$62,500). 91

14 SOLID WASTE DISPOSAL BUDGET HIGHLIGHTS Continued - Debt and lease expenses are decreased $450 or 0.01%, due to lower principal and interest payments on special obligation bonds (-$19,550) and increased net lease payments for capital equipment (+$19,100). The FY adopted budget includes the rebuild of a bulldozer for Hanes Mill Road landfill operations. FY Year End Outlook - The following table provides estimated year-end revenues and expenditures for the solid waste disposal fund operations Budgeted Estimated FY FY Operating Revenues $9,221,400 $9,076,648 Operating Expenditures (7,740,830) (6,949,496) Operating Income $1,480,570 $2,127,152 Intergovernmental Revenue 883, ,408 Investment Income 507, ,770 Transfers from Other Funds 315, ,326 Debt and Lease Expenses (3,283,270) (3,185,197) Net Gain/(Loss) $(95,760) $610,459 - The following chart provides a projection of the unrestricted cash reserves for the solid waste disposal fund. This long-range outlook includes capital improvements for existing facilities and the cost of developing a new disposal facility. $30.0 Solid Waste Fund Projection Unrestricted Reserves $20.0 $10.0 Millions $0.0 -$ $20.0 -$30.0 Notes: - Assumes construction of new cells at Hanes Mill Road Landfill in FY 2016, FY 2024, and FY Assumes purchase of land and predevelopment of future landfill site in FY Construction of a new landfill is currently projected to begin in FY

15 STORMWATER MANAGEMENT MISSION STATEMENT The mission of the Stormwater Management Program is to restore, protect, and preserve the surface waters within the City of Winston-Salem and to maintain, repair, map, and evaluate drainage systems within the street right-of-ways. PROGRAM DESCRIPTIONS Stormwater Monitoring and Administration: Manages the day-to-day operations of the Stormwater Management Program. Implements the requirements of the City s Municipal Separate Storm Sewer System (MS4) permit. Performs watershed master planning by developing maps and inventories of the entire drainage system within the City. Monitors stormwater run-off as part of the program s efforts to improve water quality. Provides educational programming to increase public awareness of water quality issues. Drainage Maintenance: Repairs, replaces, and upgrades the City s drainage system within street right-of-ways. Provides for drainage system repairs on private property through the 70/30 program in which the City covers 70% of the cost for qualified projects. Removes debris from culverts and bridge abutments with many streams and creeks. Erosion Control: Provides for the enforcement of regulations pertaining to land-disturbing activity, watershed and floodplain requirements by reviewing development plans and issuing grading permits for all commercial and multifamily sites over 10,000 square feet in all areas of Forsyth County, excluding Kernersville. Monitors single family construction sites to ensure that sediment is controlled. Identifies tree save and potential critical areas, controls sedimentation, and limits the time of exposure on all applicable construction sites through plan review and field inspection. Maintains up-to-date floodway district maps to enforce floodway and floodway fringe regulations contained in the Unified Development Ordinance. Reviews survey and plan information and conducts field inspections to ensure that permitted structures comply with floodplain regulations. Enforces watershed regulations for density and impervious coverage on developed properties. Budget Adopted Percent EXPENDITURES BY PROGRAM FY FY FY Change Monitoring and Administration Administration $3,086,223 $3,106,500 $3,082, % Water Quality Monitoring 793,153 1,313,480 1,322, % Support for Seasonal Leaf Collection 1,660,720 1,733,330 1,691, % Subtotal $5,540,096 $6,153,310 $6,096, % Drainage Maintenance $1,895,169 $2,606,070 $2,693, % Erosion Control $327,676 $339,690 $345, % Total Expenditures by Program $7,762,941 $9,099,070 $9,135, % 93

16 STORMWATER MANAGEMENT PERFORMANCE MEASURES AND SERVICE TRENDS FY Estimated FY Projected FY Effectiveness Achieve 91% collection rate of revenues for non-residential customers 87% 87% 88% Achieve 92% collection rate of revenues for residential customers 87% 87% 88% Respond to 100% of illicit discharge complaints by citizens within % 100% 100% hours Complete 100% of compliance schedules for water quality resolutions within 30 days 100% 100% 100% Complete 100% of plan reviews within 10 days of receipt 100% 100% 100% Provide 30 federally required educational programs a year Ensure 100% of stormwater devices are built in accordance with 100% 100% 100% approved plans Complete 90% of erosion control initial reviews within 10 days for development projects 100% 100% 100% Keep 80% of active development sites in compliance (when inspected) 82.9% 85.8% 84% Workload Number of pollution prevention inspections completed Number of water quality samples taken 1,200 1,500 1,500 Number of catch basins cleaned 6,487 7,600 8,000 Linear feet of pipe installed 3,498 2,600 3,000 Number of new and redevelopment project plans reviewed yearly Grading permits issued Erosion control inspections conducted 6,038 6,200 6,100 Flood zone determinations conducted Erosion investigations or inspections conducted on unpermitted sites Notices of violation issued for Erosion Control Budget Adopted Percent EXPENDITURES BY TYPE FY FY FY Change Personnel $2,090,820 $2,424,090 $2,530, % Supplies and Services 2,778,202 3,602,070 3,549, % Subtotal $4,869,021 $6,026,160 $6,080, % Capital Outlay $47,620 $0 $0 N/A Debt and Lease Expense 1,077,979 1,218,340 1,237, % Transfer to General Fund (Leaf Collection) 1,660,720 1,733,330 1,691, % Transfer to General Fund (Vector Control) 2,800 16,000 16,000 0% Transfer to Solid Waste Disposal Fund 104, , , % Subtotal $2,893,920 $3,072,910 $3,055, % Total Expenditures by Type $7,762,941 $9,099,070 $9,135, % 94

17 STORMWATER MANAGEMENT Budget Adopted Percent RESOURCES BY TYPE FY FY FY Change Stormwater Fees: Residential $4,021,059 $4,105,000 $4,200, % Non-Residential 5,820,354 6,195,000 5,900, % Replacement Fee 144,936 35, , % Miscellaneous Revenues 339, N/A Interest Income 1,397, N/A Interfund Charges 4,840 2,500 3, % Damage Settlements 3, N/A Sale of Assets 16, N/A Forsyth County 44,939 88, , % Erosion Control Revenues 147, , ,600 0% Total Resources by Type $11,941,532 $10,550,800 $10,457, % Addition to Fund Balance $4,178,590 $1,451,730 $1,321, % Positions Change Full-Time BUDGET HIGHLIGHTS - Non-residential Stormwater fees are decreased by $295,000 (-4.8%). This reduction brings the budgeted revenues more in line with the recent actual activity. Significant de-commissioning of R.J. Reynolds facilities at Whitaker Park have contributed to a decrease in annual non-residential stormwater fees collections. - The percentage share of expenses to be covered by Forsyth County in FY for Erosion Control is increased from 43.0% to 54.2%. This is due to an increase of erosion control activity in the County during FY Revenues from Forsyth County are increased by $40,960 (46.2%) due to this increase. - The adopted budget includes a net increase in debt and lease expenses of $19,360. Additional principal and interest payments have been added for the replacement of a tandem dump truck ($29,330) for drainage maintenance. - Transfers to the general fund cover the cost of the City s seasonal leaf collection program ($1,691,810) and the City s vector control program ($16,000). The transfer to the solid waste disposal fund ($109,620) offsets part of the cost of management and disposal of household hazardous wastes including paints, pesticides, used oil, solvents, and other materials at risk for disposal in the stormwater system. 95

18 STORMWATER MANAGEMENT BUDGET HIGHLIGHTS Continued Long Range Financial Outlook - The following chart provides a projection of the Stormwater Management fund balance. This outlook includes capital project expenditures, assuming all future projects are pay-as-you-go. Millions $25.00 $20.00 $15.00 Stormwater Management Fund Balance $20.74 $20.68 $18.96 $17.72 $15.31 $14.65 $10.00 $5.00 $0.00 FY FY FY Estimated FY Projected FY Projected FY Projected FY Year-End Outlook - The following table provides estimated year-end revenues and expenditures for stormwater management operations. Capital project revenues and expenditures are not included. Budgeted Estimated FY FY Operating Revenues $10,550,800 $10,397,770 Operating Expenditures 6,026,160 5,134,140 Operating Income $4,524,640 $5,263,630 Investment Income 0 245,730 Capital Outlay 0 0 Debt and Lease Expense (1,218,340) (1,218,340) Transfer to General Fund (1,749,330) (1,717,270) Transfer to Solid Waste (105,240) (105,240) Net Income $1,451,730 $2,468,510 96

19 ENVIRONMENTAL HEALTH NON-DEPARTMENTAL Listed below are the appropriations related to environmental health that are not included in any of the departmental budgets in this section of the document. EXPENDITURES Budget Adopted Percent General Fund FY FY FY Change Transfer to Capital Projects Fund $959,200 $0 $0 N/A Total Expenditures $959,200 $0 $0 N/A RESOURCES Other General Fund Revenues $959,200 $0 $0 N/A Total Resources $959,200 $0 $0 N/A 97

20 ENVIRONMENTAL HEALTH CAPITAL PROJECTS Listed below are the capital projects for environmental health related funds and entities. Adopted EXPENDITURES FY Water and Wastewater Treatment Hanes Mill Road Landfill Cell 5 Construction $6,093,000 Water and Wastewater Treatment Archie Elledge Wastewater Treatment Plant Rehabilitation and Upgrades $2,500,000 Lift Station Capacity / Condition Improvements 600,000 Muddy Creek Wastewater Treatment Plant Rehabilitation and Upgrades 1,900,000 South Fork Critical Improvements Program 9,119,000 Water Treatment Rehabilitation and Upgrades 130,000 Water Distribution and Wastewater Collection 21 st, 22 nd, and 23 rd Street Water and Sewer Rehabilitation $4,800,000 Advanced Meter Infrastructure 500,000 Asset Management Program / Studies 250,000 Elledge Basin Capacity Improvements 2,099,000 Muddy Creek Basin Capacity Improvements 16,699,000 Sanitary Sewer Evaluation Studies and Rehabilitation 3,000,000 Water Distribution System Improvements 1,000,000 Water Tank Rehabilitation 1,038,500 Stormwater Management City Yard Contamination Phase II $2,000,000 Drainage Improvements on Private Property 250,000 Stormwater Infrastructure Renovations 1,073,000 Total Expenditures $53,051,500 FUNDING SOURCES Bonds Revenue Bonds $22,198,000 Intergovernmental State: State Revolving Loan $12,019,000 Reserves Water and Sewer Fund $9,418,500 Stormwater Management Fund 3,323,000 Solid Waste Disposal Fund 6,093,000 Total Funding Sources $53,051,500 98