Chapter Twelve Public Utilities and Communication

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1 Chapter Twelve Publc Utltes and Communcaton Introducton Publc utltes are necessary for communty growth and sustanablty. Ths chapter dscusses the buldng blocks of physcal town nfrastructure, ncludng publc water and sewer systems, wastewater treatment, stormwater management, and publc utltes such as electrcty, and natural gas. Closely related to publc utltes are communcatons such as cable televson, the Internet, telephone systems, and wreless communcatons. The theme of the Southern New Hampshre Plannng Commsson (SNHPC) regon s sustanablty, and one of the regon s challenges s fnancng nfrastructure to keep pace wth growth. To acheve sustaned growth, a communty must have adequate water, waste dsposal, and communcaton capabltes to support the ncreased demand for such resources that are assocated wth a rse n populaton. Havng these basc utltes avalable promotes publc health and results n a hgher qualty of lfe. Ths can then lead to the overall prosperty of a communty and a stable economy. It s especally mportant for muncpaltes to have adequate nfrastructure and/or agreements durng tmes of emergency when t s mperatve that muncpaltes are able to communcate wth each other to allocate resources to where they are needed most. The regonalzaton of publc utltes wthn the SNHPC could potentally decrease the amount of preparedness that may be requred for these stuatons, lke a water shortage for example. Regonalzaton would also decrease costs assocated wth havng ndvdual systems. Ths chapter provdes an overvew of exstng condtons and offers some creatve perspectves for begnnng to look at these ssues on a regonal level. Overall Goal Support local and regonal efforts to provde greater accessblty to publc utltes for all resdences, busnesses and government bodes and the provson of adequate publc utltes to facltate economc development. DRAFT 12-1

2 Table 1: Utltes by Town for the SNHPC Regon Town Telephone Electrc Gas Water Sewer Treatment Plant Recyclng Auburn GST PSNH Natonal Grd Manchester WW Prvate No Mandatory FarPont NHEC Wells Bedford FarPont PSNH Natonal Grd Pennchuck Bedford Waste No Voluntary NHEC Manchester WW Prvate Canda FarPont PSNH N/A Wells Prvate No Mandatory NHEC Chester FarPont NHEC N/A Hampstead Prvate No Mandatory GST PSNH Wells Deerfeld FarPont PSNH N/A Wells Prvate No None NHEC Derry FarPont Natonal Grd Natonal Grd Pennchuck East Muncpal Yes Mandatory NHEC Derry Prvate PSNH Wells Goffstown Dunbarton PSNH Natonal Grd Manchester WW Muncpal Yes Mandatory FarPont Hooksett FarPont PSNH Natonal Grd Pennchuck East Muncpal Yes Voluntary Manchester WW Muncpal* Londonderry FarPont PSNH Natonal Grd Pennchuck East Bodwell Waste Yes Yes NHEC Manchester WW Prvate UNITIL Wells Manchester FarPont PSNH Natonal Grd Manchester WW Bodwell Waste Yes Yard - Mandatory Other - Voluntary New Boston GST PSNH N/A Wells Prvate No Mandatory FarPont Raymond FarPont NHEC N/A Pennchuck East Prvate No Voluntary PSNH Raymond WD Weare GST PSNH N/A Danels Lake Prvate Yes Mandatory FarPont Wells *GST = Grante State Telephone; PSNH = Publc Servce of NH; NHEC = NH Electrc Cooperatve; Natonal Grd was formerly Keyspan Energy; WW = Water Works; WD = Water Department; (Sources: 2009 data from the NH Publc Utltes Commsson and 2008 NH Communty Profles) DRAFT 12-2

3 Publc Survey Results The Publc Utltes Survey was developed to measure publc nput regardng the status of exstng utltes wthn SHNPC communtes and what drecton the future mght take. Over 100 respondents repled to the survey, whch was made avalable to Town Planners, Town Managers, Publc Works Drectors, Board of Selectmen, Plannng Boards, and Conservaton Commssons wthn the regon. The survey was posted on the SNHPC webste between October 1, 2010 and December 1, Every SNHPC regon communty partcpated n the survey. Would you support the establshment of a Regonal Water Councl or Water Authorty n order to mprove the supply, treatment, dstrbuton and cost of servces for the regon? o 43 percent of respondents answered yes, whle 36 percent answered no, and 21 percent were unsure. In 2006, the Regonal Comprehensve Plan recommended that communtes create more common publc utltes to share costs throughout the regon. Would you support ths today? o 55 percent of respondents sad yes, 24 percent sad no, and 21 percent dd not know. Is your communty seekng alternatves to exstng septage dsposal, sold waste, and stormwater management practces? o 30 percent of respondents sad that ther communty was seekng alternatves, 39 percent sad ther communty was not, and 31 dd not know. Does your communty have a publc nformaton offce or offcer or other forms of meda such as a newsletter, E-bulletn, webste, etc. to enhance communcaton? o 77 percent of respondents sad yes, 14 percent sad ther communty dd not, and 9 percent were unsure. Should all towns/ctes n the regon requre mandatory recyclng? o 76 percent of respondents sad yes and 17 percent sad no. 7 percent were unsure. Should the regon begn to look nto alternatve energy sources as cost effectve solutons? Would you support your muncpalty nstallng alternatve energy sources, ncludng geothermal, wood pellets, solar, wnd turbnes, etc.? o 85 percent of respondents felt that the regon should look nto alternatve energy sources as a cost effectve energy opton, whle 10 percent dd not support ths. 5 percent were unsure. DRAFT 12-3

4 Does your communty currently offer fnancal ncentves to resdents to nstall alternatve energy sources? o 18 percent of resdents stated that ther communty currently offers fnancal ncentves. 52 percent sad that no ncentves were offered and 30 percent dd not know. Have you consdered usng and/or mandatng U.S. Green Buldng Councl Leadershp n Energy and Envronmental Desgn (LEED gudelnes or certfcaton) for future development n your communty for new publc and/or prvate buldngs and developments? o 38 percent answered yes to ths queston, 27 percent answered no, and 35 percent dd not know. Has your communty adopted Low-Impact Development and Best Management Practces to mnmze stormwater polluton/runoff and the use of pestcdes, herbcdes, and chemcal fertlzers? o 26 percent of respondents repled yes, 27 percent no, and 47 percent sad they were unsure Does your communty requre that all utlty lnes for new developments be placed underground? o 35 percent of respondents beleved ths to be true, 38 percent sad ther communty dd not requre ths, and 27 percent were unsure. When respondents were asked f they felt that underground utltes should be a requrement of all new developments, 63 percent sad yes, 23 percent sad no, and 14 percent were unsure. Has your communty adopted energy-effcency ordnances for buldngs and developments? o 20 percent of respondents repled that ther communty had adopted energy-effcency ordnances whle 35 percent answered that t dd not. 45 percent of respondents dd not know. Needs and Concerns Based on the publc survey results the most mportant ssues facng the SNHPC regon are: Provde adequate publc utltes to facltate economc development; Accessblty of publc utltes to rural resdences and new subdvsons; Rsng costs and/or prvatzaton of publc utltes, such as sewer, water, and sold waste management; Coordnaton of servces; and Regonal preparedness for emergences, partcularly n terms of communcatons In many rural towns where muncpal water and sewer systems are not economcally feasble, larger lot szes are necessary to accommodate prvate well and septc systems DRAFT 12-4

5 based on underlyng sol condtons. Ths pattern of rural development generates addtonal transportaton, publc utlty and other nfrastructure costs. Publc Water Servces Regonal Overvew The SNHPC regon, as a whole, exemplfes a combnaton of water systems ncludng small ndvdual wells, muncpal systems for town-wde operatons, and large systems run by sngular companes and coverng multple towns. Manchester Water Works (MWW) s by far the largest water provder n the regon and state alke, wth over 5.9 bllon gallons of water a year and 16 mllon gallons of drnkng water every day, provded to 31,023 domestc servces coverng more than mles of water mans. Water s pumped through varous cast ron, ductle ron, copper, cement, and plastc ppes to more than 159,000 people wthn the regon. MWW provdes servce to the Cty of Manchester and parts of sx surroundng communtes ncludng towns of Auburn, Derry, Londonderry, Bedford, Goffstown, and Hooksett. Whle some of these towns have ther own water departments, most of ther drnkng water supply s purchased from MWW drectly. The prmary water source s Lake Massabesc whch has a gross storage capacty of nearly 15 bllon gallons and s located approxmately three and a half mles east of the Manchester s downtown busness dstrct, borderng the Town of Auburn. The plant has a maxmum hydraulc capacty of 50 mllon gallons per day and presently delvers n excess of 16.9 mllon gallons per day to approxmately 159,000 consumers n the greater Manchester area. The water supply s also supplemented by Tower Hll Pond, located n Auburn and Canda, whch has a gross storage capacty of 1.3 bllon gallons. Water s treated at the Manchester Water Treatment Faclty, also known as the Lake Shore Road Treatment Plant, adjacent to Lake Massabesc by a state-of-the-art system whch s routnely updated to mprove water qualty and operatonal effcency (Source: Cty of Manchester). Fre protecton wthn the MWW system s provded through over 3,000 hydrants. Although MWW s not regulated by the NH Publc Utltes Commsson, they are requred to submt ther tarffs annually and NH DES contnuously montors the watershed that encompasses the Greater Manchester area to protect publc and envronmental nterests alke. The second largest water provder s Pennchuck, Inc. and ts subsdary companes Pennchuck Water Works and Pennchuck East Utlty, Inc. Pennchuck provdes drnkng water to the Cty of Nashua and ten surroundng communtes consstng of an estmated populaton of 110,000 people. Wthn the SNHPC Regon these towns nclude Bedford and Derry whle Pennchuck East provdes servce to the towns of Derry, Hooksett, Londonderry, and Raymond. DRAFT 12-5

6 Whle these two companes have a very large presence n the regon, stll many of the towns of the regon rely on prvate wells or smaller szed muncpal water systems. The towns of Canda, Chester, Deerfeld, and New Boston do not have muncpal water systems and rely nstead upon prvate wells or small-scale communty water systems. Whle t may be dffcult to create a centralzed system for towns on the perphery of the regon; the benefts of dong so would be sgnfcant. Regonwde, centralzed/publc water systems generally have much lower levels of contamnaton n ther water due to the extensve amount of testng that s done as well as less overall mpact to the envronment. Owners of the prvate wells, however, are more susceptble to groundwater contamnaton. The followng map shows the consoldated servce area of all the water supplers n the regon. DRAFT 12-6

7 Aa Aû?Æ Aä?Æ?? Aä AÍ %&d'(!"b#$ Ij?!"b#$ Aö?º? Aí? AÖ AÍ AÐ?À AÖ AÐ Map # 7 Regonal Comphrensve Plan Water Servce Water Servce Areas Water Lnes Poltcal Boundares Streams Rvers/ Lakes Roads Interstate Hghways State Routes Major Roads Data Sources: Grant Dgtal Data (1:24,000) NH Department of Transportaton 2009 Water Servce Data from: Town of Auburn Town of Londonderry Town of Bedford Cty of Manchester Town of Canda Town of New Boston ± Town of Chester Town of Raymond Town of Deerfeld Town of Weare Town of Derry Manchester Water Works Town of Goffstown Pennchuck Water Works Town of Hooksett The ndvdual muncpaltes represented on ths map and the SNHPC make no representatons or guarantees to the accuracy of the features and desgnatons of ths map. Ths map s prepared for plannng purposes only and s not to be used for legal boundary determnatons or for regulatory purposes. Map Produced by GIS Servce SNHPC June Contact: SNHPC, gs@snhpc.org or (603) Locaton Map Mles

8 Town Water Servce Inventory Auburn Servce Area - MWW currently provdes franchsed servce to the northwest corner of Auburn, wth extensons granted to users who pay the costs assocated wth the extenson. The servce area extends along Canda Road, Rockngham Road, and Dartmouth Drve. The rest of Auburn s served by on-ste water systems from local aqufers. Expanson and Improvements snce 2005 None reported. Water Source/Plant(s) Used Manchester Water Works. See Servce Area Map. Lake Massabesc n Auburn supples most of the regon s water. Number of Domestc Servces 96, ncludng 78 resdental and 18 commercal/ndustral connectons. Future Plans None reported. Bedford Servce Area - The portons of the Town of Bedford that are served by MWW nclude the eastern secton of town, bordered to the west by Rte. 101, Rte 114, and the F.E. Everett Turnpke. Bedford s prncpal commercal corrdor Route 3 s also served by MWW. Pennchuck Water Works purchases water from MWW and serves areas of New Boston and County Road. Most resdents n Bedford obtan water from ndvdual wells or small communty supplers, such as n a cluster subdvson. Expanson and Improvements snce MWW s ncreasng 9,500 feet of water man and 80 servce connectons. Water Source/Plant(s) Used Manchester Water Works. See Servce Area Map. Number of Domestc Servces 1,381 servces: 1,146 resdental, 229 commercal, 4 ndustral, and 2 muncpal. Future Plans MWW extensve relocaton of exstng facltes currently underway along route 3 n conjuncton wth the Arport Access Road project. Derry Servce Area Approxmately 1/3 of the land area of Derry and 50% of t populaton s served wth publc water by the Derry Muncpal Water System. Derry s muncpal water s suppled by Manchester Water Works through a wholesale agreement. Most of the DRAFT 12-8

9 Derry muncpal water servce area s concentrated west of Route 28 By-Pass. The Town of Derry also owns and operates fve (5) stand alone communty water systems servced by ndvdual communty wells. These neghborhoods nclude Meadowbrook, Wllow Bend, Woodlands, Rand/Shepard Hll, and Autumn Woods. Pennchuck Inc. servces 1,100 water connectons n Derry prmarly east of Route 28 By-Pass. These systems are servced prmarly by ndvdual communty wells, however n 2010 Pennchuck and Derry extended muncpal water to east Derry along East Derry/Hampstead Road and nterconnected Pennchuck s Drew Woods System whch ncludes over 500 resdental customers. Derry also servces Pennchuck s Maple Hlls System (183 customers n Derry) and ther Oakwood System (120 customers n Derry and a part of Wndham and Londonderry). Expanson and Improvements snce 2005 From 2005 to 2009 Improvements n Derry s hgh servce Zone 2 ncluded extendng water servce along Route 28 By-Pass from Scobe Pond to Old Coach Road loopng a major part of ths zone to mprove water pressures and fre flows to the area as well as provde water servce to a new elementary school. In 2008 muncpal water servce was extended along Route 28-Rockngham Road to provde servce to Pennchuck s Maple Hlls Water System to mprove water qualty and relablty to 183 Derry resdences. In 2010 Derry and Pennchuck completed a jont muncpal water extenson n Derry s hgh servce Zone 3 n East Derry along East Derry/Hampstead Road and nterconnected Derry s Meadowbrook Communty Water System (60 resdences) and Pennchuck s Drew Woods System (507 resdences). Pennchuck also extended a seasonal connecton to ts Drew Woods system to ther H Lo system near the Island Pond area. Water Source/Plant(s) Used Manchester WW, See Servce Area Map Number of Domestc Servces The Derry muncpal Water Works System has 4,047 drect domestc connectons plus another 808 ndrect connectons to the Pennchuck system and n 2010 the average annual muncpal usage per day was 1.39 mllon gallons. In 2002 Derry largest user, Sanmna (formerly Hadco) closed. At the tme Sanmna represented 25 percent of Derry s total muncpal water demand. In 2010, the largest non-resdental customer s Parkland Medcal Center whch uses 25 less than 2 percent of all water consumed. Future Plans Derry s Water System Captal Improvement Plan ncludes a 2014 muncpal water system expanson n ts hgh servce zone 3 by constructng a 3.25 MGD groundwater storage tank off Warner Hll and extendng water servce along Floyd and Lawrence Roads and along Route 28/Route 28 By-Pass south to Humphrey Rd. Derry s 20-year plan also ncludes future expanson n ts hgh servce zone 2 ncludng a 1.5 MGD groundwater storage tank off Englsh Range Road and expanded servce to the Pngree Hll area. DRAFT 12-9

10 Goffstown Servce Area - Goffstown has three dfferent water systems: Goffstown Vllage, Grasmere, and Pnardvlle. The Pnardvlle secton extends along Mast Road, to the Hllsborough County faclty, formng a trangle wth Plummer Road and St. Anslem Drve wth an eastern border of the Pscataquog Rver. The Grasmere system extends down Mast Road from Henry Brdge Road to the Shell Staton one mle to the west, and ncludes Center Street, Mountan Vew School, Junper Drve, Condo on Locust Hll, and Goffstown Back Road to the Vllage of Glens Falls. The Goffstown Vllage Precnct encompasses the downtown area and surroundng resdental developments. Expanson and Improvements snce 2005 The Vllage Precnct replaces 1,000 to 2,000 feet of water ppes annually. MWW has added 16,847 feet of water man and 187 servce connectons prmarly n the Lynchvlle and Dans Park areas along the Pscataquog Rver. Water Source/Plant(s) Used The Goffstown Vllage Water Precnct obtans water from two water mpoundments 1.5 mles south of the Vllage on Whttle Brook. Goffstown also has establshed several wellhead protecton areas n whch the dumpng or dsposal of sold waste, chemcal waste, or wastewater s prohbted. MWW supples the Pnardvlle area on a franchse bass and the Grasmere area on a wholesale bass. See Servce Area Map. Number of Domestc Servces Pnardvlle accounts for 1,506 domestc, whle the Grasmere Vllage Water Precnct approxmates 500 connectons. The Vllage Precnct has 1,100 connectons, wth sx muncpal connectons and the majorty of the rest beng resdental. Future Plans Grasmere: If a proposed development of 270 homes and a moble home park on Carroll Hll Road s approved, the system wll expand down Goffstown Back Road to serve another 400 customers; Vllage: None. MWW have growth areas along the Route 114 and Mast Road commercal corrdors. Hooksett Servce Area Hooksett has three ndependent water systems. The Hooksett Vllage system encompasses the area surroundng Hooksett Vllage and surroundng area around Route 3 and 3A toward Ext 10. Southern Hooksett s servced by MWW and covers the 3A corrdor to I-93. The Central Hooksett Precnct goes from Zapora Road to Shannon Road along Route 3. See Servce Area Map. Expanson and Improvements snce 2005 The Vllage Precnct added the Rver Hll mult-famly housng development wth 44 unts. No new developments to Central. MWW has added 1,620 feet of water man and 32 servce connectons. DRAFT 12-10

11 Water Source/Plant(s) Used Southern Hooksett s served by a MWW franchse, Central Hooksett purchases water from MWW, and the Hooksett Vllage obtans water from two wells by Pnnacle Pond. The Town of Hooksett s currently workng wth the Hooksett Vllage Precnct to protect these wells through a Wellhead Protecton Program. Number of Domestc Servces MWW: 779; Central Hooksett: 1,300; Hooksett Vllage: 841. Future Plans The Vllage Precnct plans to provde water servce to several future developments along Route 3, ncludng Manchester Sand and Gravel, Webster Common, and condomnums. Grante Heghts wll be a major new condomnum development on Shannon Road n Central Hooksett. MWW expects consderable growth along 3A at Ext 10. Londonderry Servce Area Londonderry has three water systems served by Manchester Water Works, PWW, and Derry Muncpal Water System. MWW serves the northern thrd of the town, encompassng the area south of the arport through Harvey Road, Mammoth Road, Rockngham Road, Auburn Road, and Old Derry Road to the east. PWW serves most of the central and southern developed portons of town, and Derry Muncpal Water System servces a small area on the Derry-Londonderry lne east of Route 93. Expanson and Improvements snce 2005 West end of Ltchfeld Road and n central Londonderry off Pllsbury Road. MWW has added 5,783 feet of water man and 12 servce connectons. Water Source/Plant(s) Used The northern porton franchses water from MWW, the southern porton of town franchses water from PWW, whch obtans water from MWW n a wholesale agreement, and the area along the Derry- Londonderry town lne s served by Derry Muncpal Water System whch obtans water from MWW. Number of Domestc Servces MWW: 504 domestc servces; PWW: 1480, and Derry Muncpal Water System: 12. Future Plans Expanson of system n south Londonderry. MWW expects growth n the commercal area south of the Manchester-Boston Regonal Arport as well as the Rockngham Road area near I-93 at Ext 5. Manchester Servce Area Cty of Manchester and abuttng areas of fve surroundng Towns of Auburn, Bedford, Goffstown, Hooksett, and Londonderry. DRAFT 12-11

12 Expanson and Improvements snce 2005 MWW has added 50,963 feet of water man, 325 new domestc servces, 122 fre servces, and 43 publc fre hydrants between 2005 and 2009 n the Cty of Manchester. In 2006 MWW completed a 28 mllon dollar upgrade to ts treatment faclty at Lake Massabesc to meet current and antcpated federal regulatons. Addtonal 1 mllon gallons of dstrbuton water storage was constructed n 2009 off Countrysde Bvld. n west Manchester. Water Source/Plant(s) Used The source of water supply for the cty s Massabesc Lake n Manchester and Auburn. It s expected that water demand wll exceed the safe yeld from the lake by Ths water s currently treated at the Lake Shore Road Treatment Plant n Manchester. Number of Domestc Servces Manchester Water Works provdes 31,018 domestc servces and 1,589 fre servces to Manchester and the other communtes t serves. There are a total of 26,752 domestc servces provded n Manchester alone. Future Plans The Manchester Water Works s currently conductng a study on the Merrmack Rver, wth ntal fndngs suggestng that the Merrmack Rver could serve as a supplemental water source wth proper treatment. Other nfrastructure mprovements nclude annual replacement and upgrades of water mans, pump statons, and storage reservors. Planned expanson of the current servce area wll be adequate to address new developments over the next ten years. These projects may nclude commercal development near the new Arport Access Road n Bedford and south Manchester, condomnums off Hackett Hll Road, and resdental development n the Crystal Lake and Wellngton Road areas. Raymond Servce Area Raymond Water Department s a muncpal system encompassng the vllage center and surroundng developed areas. Other small, prvate systems are served by Pennchuck or ndvdual wells n developed areas. The largest of these nclude Green Hlls Estates on Route 107 and Lesure Vllage Moble Home Park on Route 27. Expanson and Improvements snce 2005 None. Water Source/Plant(s) Used The Raymond water system obtans water from three wells along the Lamprey Rver. Raymond also has a Groundwater Protecton Dstrct, whch serves as an overlay dstrct and ncludes the areas around the wells as part of the Town s Wellhead Protecton Program. Ths dstrct exsts around the well near the Lamprey School and around the well at the end of Cder Ferry Road. Pennchuck provdes servce to small, prvate systems n whch developers pay the cost of an extenson, but not the overall captal costs. DRAFT 12-12

13 Number of Domestc Servces 800 domestc servces, the majorty of whch are resdental, servng 2,500 ndvduals. Future Plans The town has allocated $1.5 mllon for a new well, ncludng a new 750,000 gallon storage tank. The Captal Improvements Program for the Town ncludes annual appropratons for land acquston for water supply as well as a new treatment faclty. The Town also may work wth Pennchuck to supply the Green Hlls area once the proposed system expanson takes place. Weare Servce Area A small porton of the town center. Expanson and Improvements snce 2005 None. Water Source/Plant(s) Used The town has sx town-owned wells and four prvately owned communty systems for cluster homes or moble homes. Most resdents depend on ndvdual wells. Number of Domestc Servces Fve muncpal connectons and one resdental connecton. Future Plans Whle the Town has no current plans for expanson, the Master Plan calls for a feasblty study n 2010 to expand the water system. DRAFT 12-13

14 Publc Sewer Systems Proper waste dsposal s a hgh prorty for muncpaltes n recent years, both from an envronmental and economc percepton. Strategc placement of sewer servce s a sgnfcant drver of economc development. It s also mportant to protect the envronment and local drnkng water supply and recreaton areas. More busnesses and home owners are aware that septc tanks, whether ndvdual or shared, requre large plots of land and regular mantenance (pumpng every three years). Low Impact Development (LID) and Best Management Practces (BMPs) help to reduce the negatve mpacts assocated wth leakng septc systems, but n the future t mght be practcal to look at small scale sewer systems or lnkng to larger systems n order to reduce the amount of resources needed to sustan populaton growth. By far the largest muncpal sewer system n the regon s provded by the Cty of Manchester. Manchester provdes sewer servces to the towns of Bedford, Londonderry, Goffstown, and Hooksett. Currently the towns of Auburn, Canda, Chester, Deerfeld, New Boston, and Raymond do not have muncpal sewer systems. All buldngs and dwellngs wthn these towns have ether prvate or shared septc tanks for wastewater. The followng map shows the consoldated servce area of all the publc sever systems n the regon. DRAFT 12-14

15 Aa Aû?Æ Aä?Æ?? Aä AÍ %&d'(!"b#$ Ij?!"b#$ Aö?º? Aí? AÖ AÍ AÐ?À AÖ AÐ Map # 8 Regonal Comphrensve Plan Sewer Servce Sewer Lnes Sewer Servce Areas Poltcal Boundares Streams Rvers/ Lakes Roads Interstate Hghways State Routes Major Roads Data Sources: Grant Dgtal Data (1:24,000) NH Department of Transportaton 2009 Sewer Servce Data from: Town of Auburn Town of Londonderry Town of Bedford Cty of Manchester Town of Canda ± Town of New Boston Town of Chester Town of Raymond Town of Deerfeld Town of Weare Town of Derry Town of Goffstown Town of Hooksett The ndvdual muncpaltes represented on ths map and the SNHPC make no representatons or guarantees to the accuracy of the features and desgnatons of ths map. Ths map s prepared for plannng purposes only and s not to be used for legal boundary determnatons or for regulatory purposes. Map Produced by GIS Servce SNHPC June Contact: SNHPC, gs@snhpc.org or (603) Locaton Map Mles

16 Town Sewer System Inventory Bedford Servce Area Dstrct I of the sewer system serves the Route 3 corrdor, Consttuton Drve and the Bedford Vllage Inn. Dstrct II serves a small area south of Worthley Road and along Constance Road and Garden Party Lane. Expanson and Improvements snce 2005 None. Treatment Plant(s) Used The Manchester Wastewater Treatment faclty processes wastewater. Number of Accounts Bedford has 120 connectons served by a muncpal sewer system, wth 85 percent of these beng commercal and lght ndustral. Future Plans Proposed expansons to the sewer system nclude an extenson down County Road to the ntersecton wth Nashua Road at the locaton of the new hgh school as well as a possble extenson for a health club at the corner of Donald Street and Route 114. These extensons are located outsde of the Town s Sewer Dstrct wll requre that the Town purchase addtonal treatment capacty from the MWW. Derry Servce Area The servce area encompasses Derry Vllage and West Derry west of Route 28 By-Pass, ncludng Beaver Lake as well as a segment of Route 102 and the area south of Route 102 n Londonderry. The Derry WWTP also servces the Town of Londonderry prmarly ts southern area through ther Acton Blvd. and Glcrest Pump Statons. Expanson and Improvements snce 2005 In 2005 Derry extended muncpal sewer servce to a new elementary school off Scenc Drve and an exstng school off Drury Lane n Sunset Acres. A sludge lagoon for wastewater treatment n Derry Also ncluded was Brookvew Drve (Barkland Acres area) and Bradford Street (Sunset Acres area). In 2008 muncpal sewer was extended along Route 28-Rockngham Road from Bradford to Brch St. and along Upstone Lane (Sunset Acres area). From 2006 to 2008 Derry upgraded ts WWTP treated wastewater effluent dscharge capacty to the Merrmack Rver by replacng 2,500 ft of gravty man n Ltchfeld and 2,500 ft of force man and a new ntermttent Booster Pump Staton n Londonderry as well as a new effluent pumpng staton at the WWTP. Ths ncreased Derry s pumpng capacty to sx MGD. DRAFT 12-16

17 Treatment Plant(s) Used The Derry WWTP s a facultatve aerated lagoon system located off I93 at the Derry-Londonderry Town lne. The Plant provdes secondary bologcal treatment for up to four MGD Number of Accounts The system has 3,061 connectons, servng approxmately 1/3 of Derry s land area and an estmated 50 percent of ts populaton. Future Plans Derry s WW Facltes Captal Improvement Plan proposes a muncpal sewer expanson n 2014 to the Sunset Acres and Maple Hlls area as well as along Route 28/Route 28 By-Pass from Berry Road to West Runnng Brook. The 20-year CIP also proposes muncpal sewer expanson to Barkland Acres north of Beaver Lake and to the Ranbow Lake area. Derry wll also be assessng ts avalable treatment plant capacty n lght of Londonderry s Woodmont Orchards Development proposal and possble Ext 4A constructon. A future upgrade wll lkely be requred. Hooksett Servce Area The Hooksett muncpal sewer system serves South Hooksett, Hooksett Vllage, and the central porton of town between the two. Expanson and Improvements snce 2005 None. Treatment Plant(s) Used The town owns a secondary wastewater treatment faclty on the east bank of the Merrmack Rver near the center of town. Number of Accounts The system serves approxmately 3,350 connectons wth 7 ndustral, 284 commercal, and 3,059 resdental hook ups. Future Plans Hooksett currently faces a stuaton n whch ts wastewater treatment plan s operatng at full capacty, whch causes a severe shortage of sewer connectons n the town and no new resdental connectons. Whle Hooksett has deas for a new treatment faclty, the town s currently n lmbo wth the state for approval, causng development roadblocks. Goffstown Servce Area The servce area extends from Goffstown Vllage to areas adjacent to Route 114 and Pnardvlle, the Rvervew Park neghborhood, Mooseclub Park, Knoll Crest Drve, and Pne Rdge Street Expanson and Improvements snce 2005 Across from Rver Vew Park, Mooseclub Park (behnd Shaw s), and the Knoll Crest Development encompassng 75 homes on Knoll Crest Drve and Pne Rdge Street. The sewer man on Mast Road has been enlarged to correct capacty ssues lmtng commercal development along the Mast Road corrdor. DRAFT 12-17

18 Treatment Plant(s) Used The muncpal sewer system contans a pretreatment program, four pumpng statons, and 30 mles of collecton systems n town. Number of Accounts There are approxmately 2,000 accounts, wth most beng resdental. Future Plans Future plans for expanson nclude the developments of Lynchvlle, Danas Park, the Hermsdorf neghborhood, the Shrley Park neghborhood and Morgan Estates by Dans Park. Londonderry Servce Area Londonderry has a muncpal sewer system that encompasses the ndustral area south of Manchester Arport, endng approxmately at Burton Drve and Avaton Park Drve. Other areas of servce nclude Mammoth Road, Grenderfeld Road, Rockngham Road (Route 28), and the Route 28 extenson from 128 to I-93. Expanson and Improvements snce 2005 A new pump staton has been connected to schools and resdental area and system extensons have been added off of Consttuton Drve, wth eventual connectons to Derry. Treatment Plant(s) Used The system ncludes four pumpng statons. The northern two -- the Plaza 28 pumpng staton and the Mammoth Road pumpng staton (bult n 2002) transfer water to the Manchester Wastewater Treatment Faclty va the Cohas Brook Interceptor. The southern two statons Charleston Avenue and Acton Boulevard pump waste to the Derry treatment plant. Number of Accounts There are approxmately 1,161 connectons. Future Plans A wastewater faclty plan shows an upgrade of pumpng statons and expanson on both sdes of Route 102 east of Route 128 n the southern secton of town n 2008 or later. The Town also plans to expand sewer lnes down Pettengll Road toward the new Arport Access Road. 1 Manchester Servce Area The entre Cty of Manchester, except for the extreme northeast, southeast, and northwest corners are served by muncpal wastewater. Expanson and Improvements snce 2005 Phase I of the Cohas Interceptor was recently completed to extend the cty s sewer system from the treatment plant east towards the Crystal Lake area, termnatng at I All nformaton from Londonderry from Danel O Toole, Londonderry Publc Works Department, and the Town of Londonderry Wastewater Facltes Plan Update, January DRAFT 12-18

19 Treatment Plant(s) Used The Cty of Manchester has over 300 mles of publc sewers and a treatment plant that processes 34 mllon gallons per day, ncludng the wastewater of many surroundng communtes. Purfed wastewater s released nto the Merrmack Rver and sludge s burned. Number of Accounts The system serves approxmately 22,000 connectons n Manchester, representng 46,030 unts of resdental, commercal, and ndustral. Future Plans Phase II of the Cohas Interceptor project wll extend the Phase I project to Industral Park Drve and eventually Canda Road, wth work expected to be completed by The Cty wll also work towards elmnatng Combned Sewer Overflow (CSO) dscharges n the Pscataquog and Merrmack Rvers as well as the Crescent Road basn. In addton, the Cty has recently retaned a consultant to begn work on developng a new wastewater treatment faclty plan to determne future expanson needs over the next 20 years. Weare Servce Area Whle the majorty of resdents and busnesses use septc tanks servced and treated by prvate companes, the Town of Weare has a small muncpal system located n the town s center consstng of approxmately ½ mle of cement-lned ductle ron 8-nch mans. Expanson and Improvements snce 2005 None. Treatment Plant(s) Used Wastewater from ths system goes to a treatment system consstng of a 14,000-gallong septc tank, a 9,000 gallon tank, a leach feld, and an aeraton chamber located east of the vllage center at the base of Mt. Wllam. There s also a 6,000-gallon storage tank connected to the wet well whch s used n the event of pump falure. Number of Accounts Wth 23 connectons (fve publc, the remander resdental), the system s under ts capacty of 22,000 gallons per day (gpd), but the system s also desgned so that t could be expanded to 33,930 gpd. Future Plans The Town s mmedate future plans nclude the possble expanson of the sewer system to nclude the mddle school. The Master Plan calls for a feasblty study n 2010 to expand the sewer system. DRAFT 12-19

20 Septage Dsposal Whle denser developed parts of the regon have publc sewer, many towns wthn the regon have resdences and/or busnesses connected to ndvdual or shared on-ste septc systems. Indvdual or communty septc systems n the short term are the most effcent and cost-effectve soluton to wastewater treatment needs. Approxmately every three years these tanks must be pumped to dspose of the septage. Landowners must contract prvate haulers to remove ther septage; there are no muncpaltes wthn the regon that currently offer septage dsposal as a publc servce. The followng towns have agreements n whch prvate haulers dump over sx mllon gallons of septage annually at the state lcensed Septage Recevng Faclty n Manchester: Auburn, Bedford, Canda, Goffstown, Londonderry, and Manchester. Prvate haulers from Chester, New Boston, and Weare arrange to dspose of septage accordng to company polcy, wth haulers n Auburn, Canda and Chester often dsposng of septage n Manchester. Haulers n Weare and New Boston also often dspose at a prvate faclty n Weare or to the Allenstown faclty. Deerfeld s haulers dspose of septage n Concord, Hooksett haulers have an agreement to dspose n Allenstown. Derry also has an Intermuncpal Agreement wth Allenstown to receve ts septage. Derry s haulers also dspose septage to the Greater Lawrence Treatment Plant under an nformal agreement on a lmted avalablty and frst come frst served bass.,derry allows ts local haulers who servce Derry resdents to use the WWTP area as a septage transfer staton. Smaller septage trucks pump out Derry tanks and dspose of the septage n larger tanker trucks at the WWTP. The local haulers hre contractors to run the larger tankers to other facltes. and Raymond s haulers dspose n Haverhll. The costs of these servces, whch can be n the hundreds of dollars, rest upon home and busness owners. Table 2 below dentfes the treatment plants muncpaltes control for septage treatment. Also provded s the current status of each muncpal septage ordnance for treatment. It appears that many of the regon s town ordnances wll be exprng soon or wthn the next several years. DRAFT 12-20

21 Table 2 - Septage Dsposal Stes and Town Responsblty Town Treatment Plant(s) Used Status/Expraton Auburn Manchester WWTF Allenstown WWTF Ordnance 10/31/2012 Bedford Manchester WWTF Ordnance Canda Manchester WWTF Ordnance Chester Allenstown WWTF 1/1/2012 Deerfeld Concord WWTP 6/30/2013 Derry Allenstown WWTF 1/1/2012 Goffstown Manchester WWTF Ordnance Hooksett Allenstown WWTF 7/15/2010 Londonderry Manchester WWTF Ordnance Manchester Manchester WWTF N/A New Boston Allenstown WWTF 1/1/2012 Raymond Hampton WWTF Ordnance Weare Allenstown WWTF 1/1/2012 WWTF = Wastewater Treatment Faclty; WWTP = Wastewater Treatment Plant Source: NH DES, Data One Stop, December 2009 Stormwater Polluted stormwater runoff s the most sgnfcant source of polluton to the nearly 40 percent of surveyed U.S. water bodes that do not meet water qualty standards 2. To address ths ssue, and n response to the Clean Water Act (CWA) amended n 1987, the Envronmental Protecton Agency (EPA) developed the Natonal Polluton Dscharge Elmnaton System (NPDES) Stormwater Program n Phase I of the program addressed the most threatenng sources of stormwater: large muncpal separate storm sewer systems (MS4s) and ndustral actvtes. Phase II, mplemented n 1999 requred permt coverage for stormwater dscharge from small MS4s and constructon actvtes of smaller scales than those covered by Phase I. Wthn the SNHPC regon, the followng towns are under MS4 regulatons for medum or small muncpal separate storm sewer systems: Manchester, Hooksett, Auburn, Chester, Derry, Londonderry, Bedford, and Goffstown. These towns must abde by stormwater ordnances and regulatons as promulgated by the EPA. The followng towns had been requred to develop constructon and post-constructon stormwater programs to control constructon ste runoff by 2008: Auburn, Bedford, Derry, Goffstown, Hooksett, Londonderry, and Manchester. All of these systems qualfed as small or regulated small MS4s under Phase II. Constructon projects are subject to NPDES permts, wth projects affectng more than fve acres qualfyng as Phase I and projects affectng one to fve acres qualfyng as 2 Envronmental Protecton Agency, Polluted Runoff, DRAFT 12-21

22 Phase II. Phase II projects can clam exempton to the permts on condtons of low predcted ranfall on the ste, an approved Total Maxmum Daly Load, or an Equvalent Analyss that ensures that pollutants are beng treated by alternate means. EPA serves as the permttng authorty for all Phase I and Phase II permttng grants n New Hampshre, such that all questons and applcatons should be drected to the EPA. All of the towns n the regon some form of ste plan and subdvson regulatons or zonng Overlay Dstrcts wth specal performance standards or restrctons for stormwater management. Chester, Derry, and Hooksett also have Groundwater Protecton Dstrcts. Bedford also has adopted the Merrmack Rver Shoreland Protecton Performance Standards wthn 250' of the rver, and Goffstown and Londonderry have Wetland Conservaton Dstrcts that nclude the protecton of groundwater and aqufers. The regulatons for most of these dstrcts are n accordance wth the Stormwater Management and Eroson and Sedment Control Handbook for Urban and Developng Areas n New Hampshre, publshed n 2002, and ncludes prohbtons aganst dumpng wastewater, chemcals, or sold waste n these zones. In addton many of these towns have publc educaton campagns to encourage the safe dsposal of hazardous materals to prevent ther leakage nto the MS4. Manchester has a Stormwater Ordnance accompaned by Rules and Regulatons that stpulate all constructon projects and ndustral actvtes must have a Stormwater Polluton Preventon Plan regstered and sealed by a professonal engneer. Ther ordnance prohbts dumpng or storage of wastes and hazardous materals nto the MS4, ncludng the streets, curbsdes, and dranage areas. The rules also prohbt polluton of buffer zones around surface waters and excavaton of ground materal near an MS4. New research on stormwater management can be easly ntegrated nto new developments, regardless of whether or not the development requres a NPDES permt. Towns can adopt zonng regulatons that mandate stormwater management methods for new developments or encourage these addtons through ncentves. The New Hampshre Department of Envronmental Servces put together a new manual for Stormwater Management to be used as a plannng and desgn tool for the communtes, developers, desgners and members of regulatory boards, commssons, and agences nvolved n stormwater programs n New Hampshre. The manual presents antdegradaton provson wth respect to controllng water qualty mpacts due to stormwater dscharges, and provdes an ntroducton to the non-structural and structural measures for managng stormwater. It also moves n to post-constructon best management practces applcable for use n New Hampshre for the preventon, control, and treatment of stormwater, and ways to prevent adverse mpacts to water resources as a result of land-dsturbance actvtes. To download a copy vst the New Hampshre Department of Envronmental Servces here: DRAFT 12-22

23 Another tactc s utlzng clustered subdvsons by employng technques of low-mpact development (LID) that can sgnfcantly reduce stormwater runoff polluton and thereby protect the regon s valuable water supply. Through mnmzng mpervous surfaces, decentralzng stormwater runoff, preservng open space, and ncorporatng natural systems, LID stormwater management practces offer an effectve and money-savng soluton to stormwater management. Muncpaltes can add regulatons that requre new developments to mnmze mpervous surfaces and employ other LID technques. Parkng lots, such as ths one n Bedford, demonstrate the need for stormwater management. Recently, reconstructon of NH Route 114 n Goffstown was a success story performed n December of 2010 takng key tools from the Stormwater Management and Eroson and Sedment Control Handbook n hopes to reduce stormwater runoff. The Town nstalled, along the major thoroughfare through Goffstown, porous pavement, perforated dranage ppes, and natural stream channels. Ths project became the frst to nstall such methods to mtgate floodng along a state hghway. NH Route 11 n Goffstown, porous pavement DRAFT 12-23

24 Aa Aû?Æ Aä?Æ?? Aä AÍ %&d'(!"b#$ Ij? Aö?º!"b#$? Aí? AÖ AÍ AÐ?À AÖ AÐ Map # 9 Regonal Comphrensve Plan MS4 Areas MS4 Areas* Town lne Streams Rvers/ Lakes Interstate Hghways State Routes Major Roads Local Roads *The regulated area s based on Census 2000 Urbanzed Areas. Data Sources: ± Grant Dgtal Data (1:24,000) NH Department of Transportaton SNHPC US EPA - New England The ndvdual muncpaltes represented on ths map and the SNHPC make no representatons or guarantees to the accuracy of the features and desgnatons of ths map. Ths map s prepared for plannng purposes only and s not to be used for legal boundary determnatons or for regulatory purposes. Map Produced by GIS Servce SNHPC June Contact: SNHPC, gs@snhpc.org or (603) Locaton Map Mles

25 Sold Waste Most towns n the regon provde sold waste servces composed of a combnaton of prvate haulng servces and sold waste transfer systems, many of whch also serve as recyclng centers. The towns wth prvate trash haulers are Bedford, Canda, Chester, Deerfeld, Derry, New Boston, and Weare. Hooksett, Londonderry, Manchester, and Raymond have muncpal servces to collect sold waste. Sold waste s carred to local transfer statons, wth a staton located n each muncpalty. Most towns send ther waste to prvate landflls or sold waste treatment facltes located outsde of the regon. Recyclables, metals, woods, and other sorted waste are dstrbuted accordngly throughout the state and regon. Recyclng has become an mportant component of muncpal sold waste programs to defer the transfer costs for sold waste. The followng towns have mandatory recyclng programs: Auburn, Canda, Chester, Derry, Goffstown, New Boston, and Weare. Due to ts strengthenng mandatory recyclng program, Chester was able to acheve a net proft of $36 n 2004 from recyclables, wth 39 percent of ts total sold waste beng recycled. The remanng towns have voluntary recyclng programs (Bedford, Raymond, Deerfeld, Hooksett, Manchester, and Londonderry). The towns that do not currently have mandatory programs cte the costs of regulaton and enforcement as mpedments, or n the case of Raymond, gve monetary ncentve to resdents to recycle. In 2005, the Town of Raymond nsttuted a pay as you throw sold waste program that has reduced trash volume by 61 percent. Under ths system, resdents pay $2 per bag of sold waste to a hauler contracted by the town that collects and sorts recyclables at no charge. Resdents also have the opton of payng prvate haulers, who charge for recyclables. Even at the start of ths program, the town was savng thousands of dollars and brngng n enough revenue to almost match the costs of dsposal, whch results n tax reductons for resdents. Ths type of program, where resdents are fnancally rewarded for recyclng sold waste, leads to economc and envronmental benefts for the communty. Hazardous Waste All towns n the regon except Deerfeld also have organzed hazardous waste collectons on a bennal, annual, or sem-annual bass, ether ndvdually or n collaboraton wth neghborng towns. Typcal materal selected ncludes pant (ol based), aerosols, resns and adhesves, pestcdes, asbestos/coal tars, batteres, acds, bases, florescent bulbs, antfreeze, used ol, gasolne, TVs, mercury devces, and propane tanks. As llustrated n Table 4, hazardous waste collecton can be costly for muncpaltes. The Southern New Hampshre Plannng Commsson, n conjuncton wth the Department of Envronmental Servces, s consderng an ntatve to establsh a regonal hazardous waste collecton system. Under the proposed system, the thrteen towns of the regon would be assgned to one of four geographcally centered collecton stes, wth DRAFT 12-25

26 hazardous waste collected on an annual or sem-annual bass. The SNHPC hopes to reduce costs of hazardous waste collecton through ths regonal approach. The State of New Hampshre currently offers a Household Hazardous Waste (HHW) grant program twce a year. Ths grant offers up to half the cost of collecton for the communtes served. The grant deadlnes are January 15 and July 15, and applcatons can be obtaned from the New Hampshre Department of Envronmental Servces at It s hoped that ths source of fundng can be used to establsh ths regonal system. Table 3 - Operatng sold waste dsposal stes Town Faclty Name Type Ownershp Owner Auburn Auburn Transfer Waste Management of Tr/Coll/Stor Prvate Staton NH Bedford Bedford Transfer Staton Tr/Coll/Stor Publc Town of Bedford Canda Canda Transfer Staton Tr/Coll/Stor Publc Town of Canda Chester Chester Transfer Staton Tr/Coll/Stor Publc Town of Chester Deerfeld Deerfeld Transfer Staton Tr/Coll/Stor Publc Town of Deerfeld Derry Derry Transfer Staton Tr/Coll/Stor Publc Town of Derry Goffstown Goffstown Transfer Staton Tr/Coll/Stor Publc Town of Goffstown Hooksett Alled Waste Recyclng Alled Waste Tr/Coll/Stor Prvate and Processng Center Recyclng Servces Hooksett Transfer Staton and Recyclng Tr/Coll/Stor Publc Town of Hooksett Center Londonderry Londonderry Drop Off Center Tr/Coll/Stor Publc N/A RMG Enterprse, Inc. Processng Prvate Robert Gallnaro Manchester Advanced Recyclng Prolerzed New Tr/Coll/Stor Prvate TS England Company B Rovner Company Tr/Coll/Stor Prvate B. Rovner, Co, Inc. J. Schwartz Motor J. Schwartz Motor Tr/Coll/Stor Prvate Transportaton Transportaton Inc. Manchester Drop off Faclty Tr/Coll/Stor Publc Cty of Manchester New Boston Raymond New Cor Materal Recovery Faclty New Boston Transfer Staton Raymond Transfer Staton Tr/Coll/Stor Prvate Corcoran Envronmental Servce, Inc. Tr/Coll/Stor Publc Town of New Boston Tr/Coll/Stor Publc Town of Raymond DRAFT 12-26

27 Weare Electrcty Weare Transfer Staton and Recyclng Tr/Coll/Stor Publc Town of Weare Publc Servce of New Hampshre (PSNH) and New Hampshre Electrc Cooperatve (NHEC) are the two prmary electrcty provders for the regon. PSNH s the largest suppler wth servce n all 13 muncpaltes. PSNH serves 497,000 resdental and commercal customers throughout the state, wth headquarters n Manchester. PSNH offers three-phase power for use n commercal and ndustral operatons to all towns n the SNHPC regon, wth avalablty varyng based on the locaton wthn the town. Parts of Deerfeld, Raymond, Chester, Canda, Auburn, Derry, and Londonderry are also suppled by New Hampshre Electrc Cooperatve, a member-owned electrcty cooperatve servng 75,000 members across New Hampshre. NHEC mantans a dstrct offce n Raymond. The map below shows the approxmate coverage of electrcal servce provders for the regon. At present only a very small number of resdents n the regon use solar panels or other alternatve energy sources for electrcty. Ths could change n the future as the cost of fossl fuels contnues to ncrease and energy conservaton becomes more economcal. Some towns, such as Raymond, Derry, and Auburn, requre new developments to place electrc utlty lnes underground. Improvements and Expansons PSNH has made developments to mprove servce to customers n the SNHPC regon and across the state. The followng are a few of the major mprovements and expansons recently completed and currently n progress: The Toga Power Project, completed n 2005, added new transmsson and dstrbuton lnes and a new substaton to serve Bedford and Merrmack and to add capacty for future growth. The East-West Energy Project, completed n 2008, nvolved the rebuld of a transmsson lne and added new dstrbuton lnes and a new substaton n Weare to serve local demand for power wth capacty for future growth. Ths new substaton serves over 7,200 customers predomnately n the Dunbarton, Goffstown, New Boston, and Weare regon. PSNH has also added a number of substaton power transformers at substatons n Deerfeld and Manchester as well as numerous upgrades to transmsson facltes and lnes, all of whch are part of PSNH s contnued commtment to meet New Hampshre s ncreasng need for addtonal and relable energy capacty. DRAFT 12-27

28 PSNH s n the process of upgradng the electrcal dstrbuton system that serves the Derry/Londonderry regon. Ths upgrade s needed to ensure that the local electrc system can handle ncreased demand and future economc development n the regon. It wll nclude the complete rebuldng of PSNH s Scobe Pond Dstrbuton Substaton n Londonderry, as well as the constructon of addtonal dstrbuton power lnes. The Scobe Pond Dstrbuton Substaton s ntended to serve approxmately 4,500 PSNH customers and 1,400 NHEC customers prmarly n the town of Derry, but also feeds customers n Auburn and Wndham. The rebult substaton wll replace a 1960s-era substaton wth state-of-the-art equpment and technology. Rebuldng the substaton wll allow PSNH to mprove relablty by: o Installng two new 30-megawatt transformers, to better support energy demand. o Installng new equpment whch wll help to reduce anmal-related outages. o Increasng the capablty of the substaton to feed fve dstrbuton lnes, wth the ablty to add a sxth lne n order to better support customer load growth. The exstng substaton has only three lnes. PSNH expects to have the substaton s frst transformer n servce n June of 2011, and the second n servce by the end of 2011, contngent upon recevng approval for all applcable stng, permttng, and regulatory requrements. The Northern Pass transmsson project ams to delver compettvely prced, lowcarbon power that wll help to reduce greenhouse gas emssons; mtgate prce volatlty n the regon s energy market; and potentally help to avod or defer the need to construct fossl fuel generaton plants that would otherwse be requred to produce an equvalent quantty of frm, relable power. The constructon and operaton of The Northern Pass transmsson project wll create hundreds of qualty, local jobs and provde sgnfcant tax benefts for the State and more than 30 New Hampshre communtes. The project s currently n the plannng and permttng stages, wth constructon scheduled to be completed n DRAFT 12-28

29 Map 10 - Electrc Servce wthn the SNHPC regon DRAFT 12-29

30 Natural Gas Changng ther name from Keyspan, Inc. to Natonal Grd n early 2008, the company s the prmary dstrbutor of natural gas and propane to customers n southern and central New Hampshre, ncludng the Greater Manchester area. The company has multple rates and servces as well as a servce and dspatch center. In areas wthout natural gas systems, Natonal Grd sells propane to over 10,000 customers at retal and wholesale prces and quanttes. Manchester, Bedford, Londonderry, Goffstown, Hooksett, Auburn, and Derry are all wthn the natural gas servce area and remanng towns can purchase propane from Natonal Grd. Map 11: Natural Gas, Propane and Steam Utltes n NH DRAFT 12-30

31 Communcaton Infrastructure Telephone FarPont Communcatons (formerly Verzon) s now the prmary telephone servce provder for the SNHPC regon. The company s state headquarters, accountng operatons for New Hampshre and Vermont, and the market area center are all located n Manchester. FarPont serves a segment of ths market that s less densely populated and s responsble for assurng relable, hgh-qualty telecommuncatons and broadband servces. Grante State also provdes phone servce wthn the towns of Auburn, Chester, New Boston and Weare. The regon s served by addtonal prvate long dstance, cellular telephone, and voce mal servces. All major carrers mantan servce statons n Manchester, wth avalablty and coverage n most parts of the regon. Wreless communcatons are served by cell towers, whch are located n every muncpalty of the regon except for Deerfeld. Concentraton s hgher along major nterstates and state hghways, although the past few years have wtnessed ncreasng servce even n rural areas of the regon. The constructon of new towers s a hghly regulated ssue for plannng and zonng boards who mtgate between the ncreasng need for wreless servces and the aesthetc preservaton of the town. Chester, Derry, and Weare already have Telecommuncatons Overlay Dstrcts whle the remanng towns n the regon encourage or mandate companes to use exstng tower facltes rather than constructng new ones. Towers have setback, desgn, and zonng regulatons. All towns should adopt strct regulatons that force competng companes to cooperate on Hoyt cell tower n Chester. the use of telecommuncatons nfrastructure and transmsson structures n order to mnmze mpact to town and ncrease the effcency of communcatons systems. DRAFT 12-31

32 Aa Aû?Æ Aä AÖ Ij?!"b#$??Æ Aä?? %&d'( AÍ?º!"b#$ Aí AÍ Aö? AÐ?À AÖ AÐ Map # 12 Regonal Comphrensve Plan Wreless Communcaton Towers Wreless Communcaton Towers Town lne Streams Rvers/ Lakes Interstate Hghways State Routes Major Roads Local Roads Data Sources: ± Grant Dgtal Data (1:24,000) NH Department of Transportaton SNHPC The ndvdual muncpaltes represented on ths map and the SNHPC make no representatons or guarantees to the accuracy of the features and desgnatons of ths map. Ths map s prepared for plannng purposes only and s not to be used for legal boundary determnatons or for regulatory purposes. Map Produced by GIS Servce SNHPC June Contact: SNHPC, gs@snhpc.org or (603) Locaton Map Mles

33 Cable Televson and Internet Prvate companes provde cable televson and nternet servces throughout the regon. In Manchester, dozens of cable and Internet provders offer resdents and busnesses a range of servces and prces. The regon s remarkably well-wred for Internet coverage, wth even the small rural towns of Deerfeld, Canda, and Weare havng over 20 optons for hgh-speed Internet, wth more companes addng servce monthly. Often, only one company wll be a prmary server for cable and Internet for smaller towns. AT&T Broadband serves Cable TV to most of Auburn, MetroCast Cablevson provdes cable for all of Deerfeld, Comcast s the prmary cable provder for Manchester, and Meda One provdes cable TV and Internet for Raymond. The towns of Auburn, Bedford, Chester, Derry, Goffstown, Londonderry, Raymond, and Weare along wth the Cty of Manchester all have Publc Access Channels, whle the Towns of Canda, Deerfeld, Hooksett, and New Boston do not. The Southern New Hampshre Plannng Commsson s currently nvolved n the New Hampshre Broadband Mappng Program whch ams to dentfy un-served and underserved areas n the state n terms of hgh speed nternet. The program stems from the Natonal Broadband Plan and utlzes the servces of the nne regonal plannng commssons n the state, the Unversty of New Hampshre, and GRANIT, the mappng agency for the state of New Hampshre, to obtan broadband nformaton from the varous locatons. After thorough research wth n our regon the New Hampshre Broadband Mappng program has dscovered that nearly 100% of the SNHPC regon s covered by broadband ("broadband" has been defned by the Natonal Telecommuncatons and Informaton Admnstraton as a mnmum of 768Kbps downstream and 200Kbps upstream). The followng map shows the access New Hampshre has to broadband nternet. However, whle the regon s adequately covered by broadband, fber optcs and the avalablty of hgher nternet speeds vary between communtes. Recently, the Town of Derry dscussed the exstence of hgh speed fber optcs bured wth cable lnes n the downtown. Also n February of 2006, G4 Communcatons announced they had deployed a hghly sophstcated fber optc nternet network throughout Southern New Hampshre. The OptX Metro 1600 OC48/192 s a compact SONET platform that s part of a network expanson that ntegrates IP and TDM servces wthn a sngle transport platform. The self-healng rng conssts of OC-48 speeds and capable of delverng 80 wavelengths at 10 Gbps. The rng ncludes 7 stes and ensure full redundancy and connectvty through hgh-capacty fber-optc cables, whch connects to G4's Boston Rng n Massachusetts, and has the potental to ncrease the avalablty to hgher nternet speeds to much of the SNHPC regon. Currently, Derry s the only communty n the SNHPC regon wth G4 fber optcs gong drectly to downtown Boston. DRAFT 12-33

34 Source: New Hampshre Broadband Mappng and Plannng Program, December DRAFT 12-34