Ministry of Labor and Asocial Issues of the Republic of Armenia ENVIRONMENTAL MANAGEMENT PLAN (EMP) for. Social Protection Administration Project 2

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1 Public Disclosure Authorized Public Disclosure Authorized Public Disclosure Authorized Public Disclosure Authorized Ministry of Labor and Asocial Issues of the Republic of Armenia ENVIRONMENTAL MANAGEMENT PLAN (EMP) for Social Protection Administration Project 2 November 2013 E4409 V2

2 PART A: INSTITUTIONAL & ADMINISTRATIVE Country Republic of Аrmenia Project title Social Protection Administration Project 2 Scope of site-specific activity Site specific activity is the refurbishment of the fifth floor of an existing building that includes: replacement of the damaged metal sheet roofing, construction of new partition walls, replacing of floor, partial replacement of doors, installation of external doors, and plastering and painting of the entire interior. Institutional arrangements (WB) Task Team Leader: Ivan Drabek Safeguards Specialist: Darejan Kapanadze Implementation arrangements (RoA) Implementing entity: Ministry of Labor and Social Affairs (MLSA) Works supervisor: Asya Osipova, Consultant, MLSI Works contractor: tbd SITE DESCRIPTION Name of institution whose premises are to be rehabilitated Address and site location of institution whose premises are to be rehabilitated Who owns the land? Who uses the land (formal/informal)? State Employment Service Agency (SESA) Yerevan, Kanaqer-Zeytun, Ulnetsu ave. 68 The 5th (top) floor of a five level building Total area of the land plot allocated for the building No. 68 in Ulnetsu ave. makes 2, square meters. The plot is State owned. Land use rights are registered with: (i) Norq - Information Analytical Center, Closed Joint Stock Company (CJSC). Cadastral book N from g and (ii) The National Institute of Labor and Social Surveys, State Non-Commercial Organization (SNCO). Cadastral book N from g Description of physical and natural environment around the site User rights to the 5 th floor of the building No. 68 in Ulnetsu ave. were granted to SESA through the ruling of the Ministry of Social Assistance on December 23, The total area of the 5th floor is square meters. Offices аrea square meters Auxiliary area square meters Building no. 68, Ulnetsu Ave. is located in Kanaker-Zeitun district, near the center of Yerevan, in a densely populated part of the city. It is surrounded by many tall residential buildings. A school, a kindergarten, and some private businesses shops, beauty parlor and a telephone station are located in the vicinity. Opposite to the SESA office building, there is a large park with children's playgrounds. SESA office is connected to the municipal supply of power, natural gas, water, and waste water collection. Heating of the space is provided from an autonomous boiler. The boiler house of 15.8 square meters is located on the building s plot. An electric substation of 13.7 square meters is also located on the plot. The area around the SESA office building is permissive for parking of construction vehicles and temporary storage of construction materials and waste.

3 Locations and distance for material sourcing, especially aggregates, water, stones? LEGISLATION National & local legislation & permits that apply to project activity The necessary aggregates and other construction materials will be purchased from vendors in Yerevan city. Water required for construction works is available inside the building, provided through the municipal service. The following Armenian legislation defines a legal framework applicable to project activities: - Law on Atmospheric Air Protection of RoA (1994). The purpose of Law on Atmospheric Air Protection is to define main principles of the RoA, directed to provision of purity of atmospheric air and improvement of air quality, prevention and mitigation of the chemical, physical, biological and other impacts on air quality and regulation of public relation. According to this law contractor shall undertake repairs activities as well as transportation and temporary storage of wastes the way to minimize dust and other emissions to the air. - Law on Waste of RoA (2004). The law provides the legal and economic basis for collection, transportation, disposal, treatment, re-use of wastes as well as prevention of negative impacts of waste on natural resources, human life and health. The law defines the roles and responsibilities of the state authorized bodies as well as of waste generator organizations in waste management operations. According to this law, the waste generated during renovation of the building should be recycled as appropriate, or disposed of in designated locations. - Law on Environmental Impact Assessment of RoA (1995). The law defines types of activities which are subject to environmental impact assessment and ecological expertize. According to this law, works for the rehabilitation of premises for the Institute are not subject to the ecological expertize. - Law on Urban Development of RoA (1998). The law defines types of activities which are subject to construction permitting. According to this law, works planned at Institute do not require obtaining of the construction permit. PUBLIC CONSULTATION When / where the public consultation process will take /took place Present site-specific EMP was disclosed on the web site of the MLSA ( and of the State Employment Service Agency ( The public consultation meeting was held on January 14, Brief information on the planned works, and contact information of contractor for addressing questions and grievance will be placed at the work site and/or in its immediate surroundings. ATTACHMENTS Attachment 1: Site map/photo Attachment 2: Certificate of SESA s user rights to the 5th floor at 68, Ulnetsu Avenue Attachment 3: Minutes of public consultation meeting

4 PART B: ENVIRONMENTAL /SOCIAL SCREENING Activity/Issue Status Triggered Actions A. Building rehabilitation [ ] Yes [ ] No See Section A below Will the site activity include/involve any of the following? B. New construction [ ] Yes [ ] No See Section A below C. Individual wastewater treatment system [ ] Yes [ ] No See Section B below D. Historic building(s) and districts [ ] Yes [ ] No See Section C below E. Acquisition of land 1 [ ] Yes [ ] No See Section D below F. Hazardous or toxic materials 2 [ ] Yes [ ] No See Section E below G. Impacts on forests and/or protected areas [ ] Yes [ ] No See Section F below H. Handling / management of medical waste [ ] Yes [ ] No See Section G below I. Traffic and Pedestrian Safety [ ] Yes [ ] No See Section H below 1 Land acquisitions includes displacement of people, change of livelihood encroachment on private property this is to land that is purchased/transferred and affects people who are living and/or squatters and/or operate a business (kiosks) on land that is being acquired. 2 Toxic / hazardous material includes but is not limited to asbestos, toxic paints, noxious solvents, removal of lead paint, etc.

5 PART C: ACTIVITY PARAMETER MITIGATION MEASURES CHECKLIST 0. General Conditions Notification and Worker Safety (a) The local construction and environment inspectorates and communities have been notified of upcoming activities (b) The public has been notified of the works through appropriate notification in the media and/or at publicly accessible sites (including the site of the works) (c) All legally required permits have been acquired for construction and/or rehabilitation (d) The Contractor formally agrees that all work will be carried out in a safe and disciplined manner designed to minimize impacts on neighboring residents and environment. (e) Workers PPE will comply with international good practice (always hardhats, as needed masks and safety glasses, harnesses and safety boots) (f) Appropriate signposting of the sites will inform workers of key rules and regulations to follow. A. General Rehabilitation and /or Construction Activities B. Individual wastewater treatment system C. Historic building(s) Air Quality Noise Water Quality Waste management Water Quality Cultural Heritage (a) During interior demolition debris-chutes shall be used above the first floor (b) Demolition debris shall be kept in controlled area and sprayed with water mist to reduce debris dust (c) During pneumatic drilling/wall destruction dust shall be suppressed by ongoing water spraying and/or installing dust screen enclosures at site (d) The surrounding environment (sidewalks, roads) shall be kept free of debris to minimize dust (e) There will be no open burning of construction / waste material at the site (f) There will be no excessive idling of construction vehicles at sites (a) Construction noise will be limited to restricted times agreed to in the permit (b) During operations the engine covers of generators, air compressors and other powered mechanical equipment shall be closed, and equipment placed as far away from residential areas as possible (a) The site will establish appropriate erosion and sediment control measures such as e.g. hay bales and / or silt fences to prevent sediment from moving off site and causing excessive turbidity in nearby streams and rivers. (a) Waste collection and disposal pathways and sites will be identified for all major waste types expected from demolition and construction activities. (b) Mineral construction and demolition wastes will be separated from general refuse, organic, liquid and chemical wastes by onsite sorting and stored in appropriate containers. (c) Construction waste will be collected and disposed properly by licensed collectors (d) The records of waste disposal will be maintained as proof for proper management as designed. (e) Whenever feasible the contractor will reuse and recycle appropriate and viable materials (except asbestos) (a) The approach to handling sanitary wastes and wastewater from building sites (installation or reconstruction) must be approved by the local authorities (b) Before being discharged into receiving waters, effluents from individual wastewater systems must be treated in order to meet the minimal quality criteria set out by national guidelines on effluent quality and wastewater treatment (c) Monitoring of new wastewater systems (before/after) will be carried out (d) Construction vehicles and machinery will be washed only in designated areas where runoff will not pollute natural surface water bodies. (a) If the building is a designated historic structure, very close to such a structure, or located in a designated historic district, notification shall be made and approvals/permits be obtained from local authorities and all construction activities planned and carried out in line with local and national legislation. (b) It shall be ensured that provisions are put in place so that artifacts or other possible chance finds encountered in excavation or construction are noted and registered, responsible officials contacted, and works activities delayed or modified to account for such finds.

6 ACTIVITY PARAMETER MITIGATION MEASURES CHECKLIST D. Acquisition of land Land Acquisition Plan/Framework (a) If expropriation of land was not expected but is required, or if loss of access to income of legal or illegal users of land was not expected but may occur, that the Bank s Task Team Leader shall be immediately consulted. (b) The approved Land Acquisition Plan/Framework (if required by the project) will be implemented E. Toxic Materials Asbestos management (a) If asbestos is located on the project site, it shall be marked clearly as hazardous material (b) When possible the asbestos will be appropriately contained and sealed to minimize exposure (c) The asbestos prior to removal (if removal is necessary) will be treated with a wetting agent to minimize asbestos dust (d) Asbestos will be handled and disposed by skilled & experienced professionals (e) If asbestos material is stored temporarily, the wastes should be securely enclosed inside closed containments and marked appropriately. Security measures will be taken against unauthorized removal from the site. (f) The removed asbestos will not be reused F. Affected forests, wetlands and/or protected areas Toxic / hazardous waste management Protection G. Disposal of medical waste Infrastructure for medical waste management H Traffic and Pedestrian Safety Direct or indirect hazards to public traffic and pedestrians by construction activities (a) Temporarily storage on site of all hazardous or toxic substances will be in safe containers labeled with details of composition, properties and handling information (b) The containers of hazardous substances shall be placed in an leak-proof container to prevent spillage and leaching (c) The wastes shall be transported by specially licensed carriers and disposed in a licensed facility. (d) Paints with toxic ingredients or solvents or lead-based paints will not be used (a) All recognized natural habitats, wetlands and protected areas in the immediate vicinity of the activity will not be damaged or exploited, all staff will be strictly prohibited from hunting, foraging, logging or other damaging activities. (b) A survey and an inventory shall be made of large trees in the vicinity of the construction activity, large trees shall be marked and cordoned off with fencing, their root system protected, and any damage to the trees avoided (c) Adjacent wetlands and streams shall be protected from construction site run-off with appropriate erosion and sediment control feature to include by not limited to hay bales and silt fences (d) There will be no unlicensed borrow pits, quarries or waste dumps in adjacent areas, especially not in protected areas. (a) In compliance with national regulations the contractor will insure that newly constructed and/or rehabilitated health care facilities include sufficient infrastructure for medical waste handling and disposal; this includes and not limited to: Special facilities for segregated healthcare waste (including soiled instruments sharps, and human tissue or fluids) from other waste disposal; and Appropriate storage facilities for medical waste are in place; and If the activity includes facility-based treatment, appropriate disposal options are in place and operational (a) In compliance with national regulations the contractor will insure that the construction site is properly secured and construction related traffic regulated. This includes but is not limited to Signposting, warning signs, barriers and traffic diversions: site will be clearly visible and the public warned of all potential hazards Traffic management system and staff training, especially for site access and near-site heavy traffic. Provision of safe passages and crossings for pedestrians where construction traffic interferes. Adjustment of working hours to local traffic patterns, e.g. avoiding major transport activities during rush hours or times of livestock movement Active traffic management by trained and visible staff at the site, if required for safe and convenient passage for the public. Ensuring safe and continuous access to office facilities, shops and residences during renovation activities, if the buildings stay open for the public.

7 PART D: Activity What (Is the parameter to be monitored?) Where (Is the parameter to be monitored?) How (Is the parameter to be monitored?) When (Define the frequency / or continuous?) Why (Is the parameter being monitored?) Who (Is responsible for monitoring?) CONSTRUCTION PHASE Provision of reconstruction materials Purchase of reconstruction materials from the registered providers Provider s office or warehouse Verification of labels of the materials and/or certificates if any During conclusion of supply contracts Ensure reliability of construction materials and their safety for human health MLSI Generation of construction waste - Temporary storage of construction waste in especially allocated areas - Timely disposal of wastes to the formally designated locations Work site Inspection Periodically during reconstruction and upon its completion - Prevent pollution of territory - avoid accidents at construction site due to scattered fragments of construction materials and debris - retain esthetic appearance of the reconstruction site and other floors MLSI Transportation of construction materials and waste - Technical condition of vehicles and machinery - Confinement and protection of truck loads with lining - Respect of the established hours and routes of transportation - Construction site - Routes of transportation of construction materials and wastes Inspection of roads adjacent to the construction object in the direction of the movement route Selective inspections during work hours - Limit pollution of soil and air from emissions; - Limit nuisance to local communities from noise and vibration; - Minimize traffic disruption. Traffic Police

8 Workers health and safety - Provision of constructors with working clothes and PPE - Strict compliance with the rules of construction equipment operation and usage of PPE - Presence of fire extinguishing and medical aid kits at work site Work site Inspection of activities Entire period of works Reduce probability of traumas and accidents MLSI OPERATION PHASE Operational waste management - Organized collection of household waste generated during office operation inside SESA office - Arrangements in place and operational for removal of household waste from SESA office SESA office space Inspection of office area Entire period of office operation Ensure sanitary safety and favorable conditions for SESA staff SESA administration Maintenance of internal communication systems Electric wiring and water/waste water pipes maintained in good operation condition SESA office space Inspection of office area Entire period of office operation Exclude risks of electric shocks, short circuits, and leakage of pipes SESA administration

9 Attachment 1. Site plan and photo documentation on the status of premises before repair Plan of the 5th floor of the building The total area of the 5th floor Offices аrea Auxiliary area sqm sqm sqm

10 Plan of Land Plot Building number Description 1 Administration building 2 Boiler house 3 Electric substation 4 Shed 5 Enclosure 6 Auxiliary construction

11 Photo documentation on the status of premises before repair

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14 Attachment 2. Certificate of SESA s user rights to the 5th floor at 68, Ulnetsu Avenue REPUBLIC OF ARMENIA MINISTRY OF SOCIAL ASSISTANCE CHIEF OF STAFF 23/12/2003 N 3/3/ Head of State Employment Service Agency of RA Mrs. S. Harutyunyan Dear Mrs. Harutyunyan We have discussed with you the issue of moving the State Employment Service Agency of the RA to the administrative building belonging to the National Institute of Labor and Social Surveys, located in 68, Ulnetsu Avenue. The Ministry has allocated funds for the renovation for premises in the 5 th floor and after completion of renovation works, the State Employment Service Agency of the RA will move into the 5th floor at 68 Ulnetsu Avenue. Sincerely (signature) Dz. Margaryan

15 Attachment III Minutes of the Public Consultation Meeting Date: January 14, 2014 Venue: Meeting hall of the Ministry of Labor and Social Affairs (MLSA) of the Republic of Armenia (RA) Time: 3:00 pm - 4:50 pm Agenda 1. Brief presentation of the SPAP-2 being prepared by the MLSA of the RA with the support of the World Bank Speaker Mr. Artak Sargsyan Social Expert, Member of the SPAP-2 preparation team 2. Presentation and discussion of the Environmental and Social Management Framework (ESMF) and the Environmental Management Plans for the renovation of the State Employment Service Agency (SESA) and the Agency for Medico- Social Expertise (AMSE) drafted for SPAP-2. Speaker Ms. Asya Osipova Consultant of the Social Investment Fund of Armenia 3. Presentation and discussion of the Resettlement Policy Framework Speaker Mr. Artak Sargsyan Social Expert, Member of the SPAP-2 preparation team 4. Q&A The meeting started at 3.00 p.m. with participation of 18 persons. Representatives of the Social Assistance Department, International Relations and Development Programmes Department, Public Relations Division, and Economic Division of the MLSA, Advisors to the Minister, representatives of the State Social Security Service, State Employment Service Agency, Agency of Medico-Social Expertise, Foreign Financial Projects Management Centre, the World Bank, Social Investment Fund of Armenia, as well as several NGOs, experts and specialists of social and construction spheres were present in the meeting. 1. Mr. A. Sargsyan briefly presented achievements of the Social Protection

16 Administration Project (SPAP) during and the objectives, components, activities and expected results of the SPAP-2. The importance of the reforms being implemented in the social protection sphere in the RA and the necessity to support their implementation were emphasized. Importance of involvement of various State bodies, local self-governing bodies and civil society organizations was mentioned. The steps being taken towards introduction of the integrated social services, pension reforms, employment sphere reforms and improvement of the systems of social assistance, monitoring and evaluation having great impact on the citizens of Armenia were specially highlighted, which the Government will focus during the coming 4-5 years. After the presentation Mr. Sargsyan answered the raised questions: - Mr. Sasun Nersisyan, President of the NGO Social Integration and Development, was interested in the activities envisaged for introducing service of social workers. - Mr. A. Sargsyan introduced the works carried out at present by the MLSA of the RA, particularly on the professional and educational requirements towards social workers, system of case management introduced at the Centers of the Integrated Social Services. - A question was raised on the process of introduction of the final model on integrated social services, integration of information systems, and involvement of civil society. - Mr. A. Sargsyan noted that the MLSA of the RA has submitted to the Government a package on the amendments of the relevant legislation. It was mentioned that in the framework of the SPAP-2, subsystems of rendering electronic services will be created, which will provide an opportunity for people and civil society to be actively involved in the processes related to the polices and services. 2. Ms. A. Osipova presented the draft ESMF prepared for SPAP-2. Purpose, objectives, and the main principles of ESMF were explained. EMPs for SESA and AMSE were also covered to demonstrate how site-specific EMP for all individual investments will be developed under the SPAP-2. The participants welcomed the draft ESMF document and the EMPs for the renovation of the SESA and AMSE and suggested to accept them. A question was raised on the way in which the local residents affected by the Project will be informed about works to be undertaken and how will they be able to voice their concerns, if any. The speaker noted that the answer to this question can be found in Chapter 8 of the present ESMF. Namely, Chapter 8 says that the site-specific EMPs will be published on the website of the MLSA, and the hard copies will be available at the offices of the relevant local self-governing bodies. Consultations on EMPs developed for each individual activity under the Project will be held in the

17 locations suitable for project affected people. 3. Mr. A. Sargsyan presented the draft RPF, outlining its purpose, objectives, and the main principles. Meeting participants welcomed the draft RPF and suggested to accept it after some improvements. Particularly, the request was made to enhance the role of civil society in monitoring adherence to the RPF. The speaker answered that participatory mechanisms are already included in the RPF, section 5.3. Particularly, RPF calls for NGO participation in local grievance commissions. Furthermore, regulations for the operation of those commissions will be worked out in cooperation with NGOs. Generally, RPF establishes the principle of maximum transparency and participation at all stages of the Project cycle.

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