APPROVED TARIFF EFFECTIVE FEBRUARY 2015

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1 Southern Water and Sewerage Company Limited APPROVED TARIFF EFFECTIVE FEBRUARY 2015 Southern Water and Sewerage Company Limited wishes to inform all its esteemed customers in Southern Province that the National Water Supply and Sanitation Council (NWASCO) approved a tariff adjustment for the Company effective 1 st February 2015, on a three year tier system to 31, January The Company is now in the process of implementing the first tier, effective 1 st February Our esteemed customers are, therefore, informed that water bills for February 2015, which will be distributed to them during the last week of February 2015, will be based on the new tariff. Customers are further encouraged to either call or check at any nearest Southern Water and Sewerage Company Limited offices or Pay Points to farmiliarise themselves with the new tariff. 1

2 Current Tariffs APPROVED TARIFF 2015 to 2017 METERED CUSTOMERS Domestic (HC,MC,LC) Consumption Block (in m3) Amount (K per m3) Amount (K per m3) Amount (K per m3) Amount (K per m3) 0 to to to plus Kiosk System Commercial & Industrial Consumption Block (in m3) Amount (K per m3) Amount (K per m3) Amount (K per m3) Amount (K per m3) 0 to to to plus

3 Consumption Block (in m3) UN-METERED CUSTOMERS Institutions Current Approved 2015 Approved 2016 Approved 2017 Amount (K per m3) Amount (K per m3) Amount (K per m3) Amount (K per m3) 0 to to to plus Munyumbwe, Nega nega, Mbabala, Sinazeze, Batoka, Pemba, Gwembe, Chisekesi Current Approved 2015 Approved 2016 Approved 2017 Customer Category Fixed Amount per customer category (K ) Fixed Amount per customer category (K ) Fixed Amount per customer category (K ) Fixed Amount per customer category (K ) Low Cost H/holds Medium Cost H/holds High Cost H/holds Communal Tap Commercial customers Institutional customers

4 Livingstone, Kalomo, Choma, Monze, Mazabuka, Siavonga, Kazungula, Chirundu, Namwala, Sinazongwe, Zimba Current Approved 2015 Approved 2016 Approved 2017 Low Cost H/holds Medium Cost H/holds High Cost H/holds Communal Tap Commercial customers Institutional customers Other Monetary Charges SEWERAGE CHARGE % of Domestic Water 20% 20% 20% 20% % of Commercial/Industrial 20% 20% 20% 20% 4

5 Water SEWERAGE UNBLOCKING K 100 K100 K100 K100 SANITATION SURCHARGE % of water - 2.5% 2.5% 2.5% SECURITY DEPOSIT (months) Equivalent to 3 months bill per Customer Category N/A N/A N/A CHARGES FOR OTHER SERVICES HIRE OF 5

6 VACUUM TANKER (K) Domestic Commercial Mobilisation Cost WATER BOWSER (K) LEAK DETECTION (K) RECONNECTI ON FEE (DOMESTIC) (K) RECONNECTI ON FEE At cost of fuel, tear and wear Based on Domestic Metered Tariff (OTHERS) (K) NEW STANDARD WATER CONNECTION (NETWORK IN PLACE) (K) Domestic N/A Cost of 10m pipe and associated fittings only 6

7 Non-domestic Cost of 10m pipe and associated fittings only NEW STANDARD SEWER CONNECTION (NETWORK IN PLACE) (K) Domestic Cost of 10m pipe and associated fittings only Non-domestic Cost of 10m pipe and associated fittings only NEW NON-STANDARD WATER CONNECTION (NEW PROJECT) (K) Domestic 40% cost 40% of cost 40% of cost 40% of cost Non-domestic At cost 40% of cost 40% of cost 40% of cost NEW NON-STANDARD WATER CONNECTION (NEW PROJECT) (K) Domestic 40% cost 40% of cost 40% of cost 40% of cost Non-domestic At cost 40% of cost 40% of cost 40% of cost WATER AND SEWERAGE SURVEY FEE (K) Domestic At cost N/A N/A N/A Non-domestic At cost N/A N/A N/A 7

8 DISCHARGE OF EFFLUENT FROM PRIVATE VACUUM TANKERS (PER LOAD) (K) Domestic Non-domestic METER TESTING FEE Domestic Non-domestic FIXED METER CHARGE (K) Domestic Non-domestic COSTS OF RAW WATER (K) N/A Domestic As per MoU N/A N/A Non-domestic As per MoU As per MoU As per MoU As per MoU 8

9 OTHER CHARGES (WSS ACT SECTION 31 (3) Unauthorised Water Connection / Reconnection Charge(Domesti c) (K) Unauthorised Water Connection/ Reconnection Charge (Non Domestic) (K) Unauthorised Sewer Connection/ Reconnection Charge( Domestic) (K) Unauthorised Sewer Connection/ Reconnection Charge(Non 2014 ) 1, plus assessed consumption 2, plus assessed consumption 1, plus assessed consumption 2, plus assessed consumption 1, plus assessed consumption 2, plus assessed consumption 1, plus assessed consumption 2, plus assessed consumption 9

10 Domestic) (K) Vandalism AS PER WSS ACT AS PER WSS ACT CONTACT DETAILS Southern Water and Sewerage Company Limited P.O Box CHOMA General Line Managing Director Director Operations Director Finance Commercial Manager PR Manager REGIONAL OFFICES Livingstone Office Choma Office Mazabuka Office