By: Liam Brett Limerick County Council

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1 By: Liam Brett Limerick County Council

2 1. Presentation Outline 1. Description of the Kilmallock Water Treatment Plant 2. Description of the ISO 24512:2007 Standard 3. Process involved in Limerick County Council attaining the ISO Accreditation 4. Benefits in Achieving this Standard 5. Description of another new Standard for the Water Sector that is soon to be issued (EN 15975) EPA National Water Event 2

3 1. Description of the Kilmallock Water Treatment Plant Typical Water Treatment plant Plant was built in 1986 It has a production capacity of 2000m3/day River Abstraction Plant Abstraction license of up to 500,000gals/day (2,275m3/day) One Full Time Plant Manager EPA National Water Event 3

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5 2. Description of the ISO 24512:2007 Standard Formal Title: ISO 24512:2007 Activities relating to drinking water and wastewater services Guidelines for the management of drinking water utilities and for the assessment of drinking water services In 2007, to promote increased consumer confidence in the water management sector, the International Standards Organisation, issued its first ever standard on the best practise in the management of drinking water utilities. The document forms part of a suite of standards created in 2007, the others are; ISO 24510: 2007 Activities relating to drinking water and wastewater services Guidelines for the assessment and for the improvement of the service to users ISO 24511: 2007 Activities relating to drinking water and wastewater services Guidelines for the management of wastewater utilities and for the assessment of wastewater services. EPA National Water Event 5

6 ISO 24512:2007 is based upon a plan-do-check-act model. An essential element of this approach is the establishment of core objectives that embrace; A. Protection of public health B. Meeting users needs and expectations C. Service Provisions under normal and emergency conditions D. Sustainability of the water utility E. Promotion of sustainable community development F. Protection of the environment Compliance with these objectives is achieved through establishing clear management and operational procedures and mechanisms for the review of performance (i.e. metrics). EPA National Water Event 6

7 What Prompted Limerick County Council to initiate this Project. 1. There was a strong established management system in place. 2. In Limerick County Councils Corporate Plan , objective number one under the Water Services heading is To ensure that the people of County Limerick have access to potable water, and to benchmark public water supplies against international standards. 3. Limerick County Council recognised that the root cause of most water quality and water supply incidents worldwide is management system failures which can be controlled through improved design, system controls and operational systems management. EPA National Water Event 7

8 3. Process involved in Limerick County Council attaining the ISO Accreditation Project Timeline Registration Audit EPA National Water Event 8

9 The main improvements undertaken to comply with the standard were; A. Establishment of Objectives and Metrics for Assessment of Compliance B. All hazards with regard to; Food Safety Quality Environmental Occupational Health And Safety were identified, they were then Risk Assessed and Control Measures were developed (including Critical Control Points) C. Standard Operating Procedures and Work instructions were developed for all processes D. Administration Procedures were developed for maintenance, servicing, calibration, records, meetings and other items. EPA National Water Event 9

10 Physical improvements to the Plant to attain the Standard The Plant was physically improved by; A. Implementing the Control Measures as identified in the Risk Assessment Process B. Implementing the 5S Standard What is 5S? 5S is a system of work organisation originally developed in Japan based around housekeeping principles. A close translation of the five stages in the housekeeping approach is; 1. Sort 2. Set in order 3. Shine 4. Standardise 5. Sustain EPA National Water Event 10

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14 4. Benefits in Achieving this Standard 1. Sense of Security for the Public 2. The Standard Formalises Good Management Practises 3. Water Safety Plans 4. Continual Improvement & Investment into the Plant 5. Inward Investment to the Area EPA National Water Event 14

15 Adoption of new CEN Standard for Drinking Water EN 15975:2013 Security of Drinking Water Supply, Guidelines for Risk and Crisis Management The European Commission (EC) requested the European Committee for Standardization (CEN) to develop standards in the area of Security and the Citizen for drinking water supplies Out of this, the following documents were developed; EN deals with Crisis Response Follows the Drinking Water Incident Response Plan approach (DWIRP) EN deals with Risk Management Follows the Water Safety Plan approach EN has been submitted to CEN members for formal vote NSAI has indicated that it will vote yes to acceptance as a European Standard EPA National Water Event 15

16 Risk Assessment Process for EN EN : Risk Crisis and Management describes a set of risk assessment procedures to try to ensure a stable and secure drinking water supply Covers from source to point of use Process involves; Identify hazards Assess the risk Select control measures Verify the risk management approach Improve the integrity of the supply system If control measures fail or are overwhelmed, processes developed for crisis management (Part 1) would be employed Section 4 of the EN standard outlines its Risk Assessment Methodology Consistent and systematic to allow for analysis and comparison of risks Interdisciplinary team & external experts if necessary Decision support tool for the Water Suppliers business planning process EPA National Water Event 16

17 Stakeholders involved Multi-barrier principle All players to cooperate Achieve targets of safe and secure water EPA National Water Event 17

18 Benefits of Standard EN Risk Assessment is focused on all phases of entire water supply chain (from source to tap) The Standard is a risk management strategy in all aspects of the WSA s operations Contributes to meeting water suppliers legal requirement to ensure water is safe and secure Supports the holistic approach of the WHO Water Safety Plans Supports the EPAs WSP Advice Note No. 8 EPA developing a WSP web-based tool which will mirror the requirements of the Standard EPA National Water Event 18

19 A word of thanks! National Standards Authority of Ireland Staff; Donal McHugh (Auditor) Limerick County Council Staff; Donal Brennan, Senior Engineer Richard O Neill, Plant Manager EPA National Water Event 19

20 Contact Details: Liam Brett Limerick County Council Area Office, Newcastle West, Co. Limerick. Tel:

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