CORPORATE RESPONSIBILITY PERFORMANCE BY COUNTRY BRAZIL

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1 2008 CORPORATE RESPONSIBILITY PERFORMANCE BY COUNTRY BRAZIL

2 Sonae Sierra in Brazil Sonae Sierra is an international specialist in shopping centres that is passionate about introducing innovation and emotion into the shopping centre industry. Our integrated approach to the shopping centre business includes the ownership, development and management activities, aiming to create leading-edge destinations for consumers. We are the owners of 9 shopping centres in Brazil, with 4 further centres under development. We are recognised as a key competitor within the Brazilian shopping centre market. 1: Boavista Shopping 2: Franca Shopping 3: Parque D. Pedro Shopping 4: Pátio Brasil Shopping 5: Shopping Campo Limpo 6: Shopping Metrópole 7: Shopping Penha 8: Shopping Plaza Sul 9: Tivoli Shopping Key Facts at 31 December Number of employees 4 projects under development; with a total GLA of 204,000m Total rent received at owned centres ( millions) shopping centres owned with a total Gross Lettable Area (GLA) of 313,187m in operational costs ( millions) Number of visits (millions) Highlights in 2008 ISO certifications for the Environmental Management System (EMS) of a further 7 Brazilian shopping centres in operation and for the construction works of Manauara Shopping; OHSAS certification for the safety and health management systems of Parque D. Pedro Shopping and Shopping Penha; Green Travel Plan launched at Shopping Penha, to promote the use of sustainable modes of travel; Rainwater harvesting system installed at Shopping Penha to collect rainwater to use in cooling towers The system will achieve an estimated annual water saving of around 5,540m 3 per year; Nature conservation project at Parque D. Pedro Shopping to preserve and maintain a corridor of fauna and flora adjacent to the shopping centre; Natural spring adopted by Pátio Brasil Shopping to enable its revival and conservation, in collaboration with the Adopt a Spring Programme developed by the Environmental Institute and Brazil Environmental Water Resources; Top tenant (management level) survey undertaken to gain feedback from key tenants at senior management level; Community Advisory Panel (CAP) launched at Manauara Shopping, providing a platform for engagement with the local community at this development project; 470 hours of staff time dedicated to community volunteering activities. Web references This document is intended to summarise important data and information in relation to our operations in Brazil. Our CR Summary Report 2008, which contains an review of our performance with respect to all countries where we operate and all our CR impact areas, is available at: Our Full CR Report 2008, which is compliant with level B + of the Global Reporting Initiative (GRI) Sustainability Reporting Guidelines, contains a detailed and more comprehensive account of our global activities and CR performance. This report is available at: 1 Average FX exchange rates were used to convert Brazilian values in Reais into Euro ( ). These figures have been calculated based on account performance between 1 January 2008 and 31 December SONAE SIERRA Corporate Responsibility Performance by Country Brazil 1

3 Our approach to CR Developing and managing shopping centres has the potential to cause a number of significant impacts on the environment, society and the economy. We have identified 9 CR material impact areas which we have prioritised as the focus of our CR strategy, and we have defined long-term objectives in relation to each one. The implementation of the objectives through a set of annual targets enables the translation of these values and commitments into practical actions in all the countries where we operate, including Brazil. CLIMATE CHANGE Achieve a 10% reduction in greenhouse gas emissions (GHG) by square metre of Gross Lettable Area, by 2020, compared to the 2005 level 2. WATER Strive to keep water consumption at or below 4 litres/ visit/ year, until WASTE Increase the proportion of total waste (by weight) that is recycled, recovered or reused in order to obtain a minimum 50% recycling rate, by Reduce the proportion of total waste (by weight) that is sent to landfill in order to attain a maximum 30% of waste sent to landfill, by LAND USE Promote the use of previously developed land for new shopping centre projects and to protect and enhance biodiversity wherever possible, until SUPPLIERS Foster loyalty amongst frequently used suppliers, and seek to help and encourage them to adopt more responsible business practices themselves. TENANTS Deliver a high quality service and experience to tenants and proactively engage with them on environmental and safety concerns. COMMUNITIES AND VISITORS Achieve full implementation of Community Advisory Panels (CAPs) in all operational and development portfolio, by Become recognised as a top tier company in employee involvement with local communities, by Devise and implement a long term strategy aimed at involving the largest number of our shopping centres local community members, in order to improve our communities well-being. EMPLOYEES Offer our employees more flexible work arrangements with the aim of becoming a recognised leader in this area, by Adopt and implement a long-term strategy, with the aim of creating the best possible working conditions for all our staff. We will improve workforce conditions based on approved standards, by the end of SAFETY AND HEALTH Anticipate and prevent all safety and health risks affecting the sustainable growth of Sonae Sierra, with the final goal of achieving zero accidents. 2 This includes GHG protocol scopes 1 and 2, plus business air travel. SONAE SIERRA Corporate Responsibility Performance by Country Brazil 2

4 CR Performance in Brazil Key performance indicators Global average indicators Best centre in 2008 Climate Change: GHG emissions of the owned portfolio Tivoli Shopping and corporate offices (tco 2 e/m 2 GLA) tco 2 e/m 2 4 Climate Change: Electricity efficiency (kwh/m 2 mall + toilet area) Tivoli Shopping 351 kwh/m 2 /year 4 Water: Water efficiency (litres per visit) Tivoli Shopping 2 litres per visit Waste: Waste recycling rate (%) 35% 37% 44% Parque D. Pedro Shopping 68% waste recycling rate Tenants: Average occupancy index (% by GLA) 94.0% 95.8% 96.8% Shopping Plaza Sul 99.6% average occupancy index Communities: Investment ( ) in community-related initiatives n.d.* 438, ,415 Pátio Brasil Shopping (shopping centre marketing budget) 5 21% of marketing budget invested in community-related initiatives Employees: Investment in staff training and development ( per capita) n.a Safety and Health: Total number of man hours of Safety and Health 1,219 6,040 3,294 Shopping Penha training provided (number) First place in the Personæ Best Management Team Award Results from previous years were re-stated since a new emission and conversion (convert m 3 of natural gas into Giga Joules in accordance with GRI s environmental indicator protocol set) factors were used. 4 Franca Shopping did in fact achieve the best performance regarding electricity efficiency and GHG emissions across our Brazilian portfolio at 132 kwh/m 2 /year and tco 2 e/m 2. However, this shopping centre is not considered to be comparable with the others in terms of consumption since most of the centre is open-air. 5 Average FX exchange rates were used to convert Brazilian values in Reais into Euro ( ). * n.d. = no data available n.a = not applicable SONAE SIERRA Corporate Responsibility Performance by Country Brazil 3

5 Case Study Raising awareness through art: Project ECO CARTOON 2008 at Pátio Brasil Shopping In August 2008 Pátio Brasil Shopping launched the first international environmental humour event with the opening of the Eco Cartoon competition. The project aimed to raise awareness about the problems associated with global warming whilst strengthening the reputation of Pátio Brasil Shopping as a shopping centre which promotes environmental responsibility. Pátio Brasil Shopping invited the free participation of amateur and professional cartoonists from Brazil and abroad to create comical images with the theme of global warming. A panel of judges selected the best entry which featured in an exhibition held in the central court of the shopping centre, and three finalists were awarded prize money of up to 1,130. The first prize winner illustrated that by destroying nature, mankind also destroys himself. The second showed the ignorant human being who cuts down trees. The third portrayed a modern Noah s Ark, in which animals are rounded up in pairs and put into a freezer to preserve them from extinction. This was ecology presented in a different way and with a light touch, but it was successful in raising public awareness about a serious subject and in challenging viewers to search for solutions. 1 st 2 nd 3 rd We want to hear your views We welcome your feedback on our approach to CR. An electronic feedback form is available on our website: SONAE SIERRA Corporate Responsibility Performance by Country Brazil 4