DIRECTIONS OF DEVELOPMENT IN THE FIELD OF WATER AND ENVIRONMENTAL SANITATION

Transcription

1 WATER SUPPLY STRATEGIC OBJECTIVE TO PROVIDE ALL CONSUMERS IN THE MUNICIPALITY OF BIHAC WITH ADEQUATE WATER QUALITY AND QUANTITY 1 OPERATIONAL OBJECTIVE A 2 OPERATIONAL OBJECTIVE B 3 OPERATIONAL OBJECTIVE C TO ESTABLISH SINGLE MANAGEMENT AND CONTROL OVER ALL WATER SUPPLY SYSTEMS IN THE TOWN OF BIHAĆ TO ENSURE FOR ALL CONSUMERS 24-HOUR WATER SUPPLY WITH ADEQUATE PRESSURE AND CONSIDERABLE DECREASE OF WATER LOSSES IN THE WATER SUPPLY SYSTEM TO ENSURE PERMANENT QUALITY OF DRINKING WATER BEARING IN MIND PERSPECTIVE GROWTH OF THE TOWN OF BIHAĆ

2 WATER SUPPLY TO PROVIDE ALL CONSUMERS IN THE MUNICIPALITY OF BIHAC WITH ADEQUATE WATER QUALITY AND QUANTITY 1 OPERATIONAL OBJECTIVE A: TO ESTABLISH SINGLE MANAGEMENT AND CONTROL OVER ALL WATER SUPPLY SYSTEMS IN THE MUNICIPALITY OF BIHAC A1.1. PROGRAM: Development of study-project documentation. A1.2. PROGRAM: Repair of water supply systems (Izačić, Gata-Krnja-Bugar, Turija-Vrsta, Založje-Čekrlije-Vinca, Sokolac-Golubić-Ripač, Orašac). A Analysis of the present water supply situation in the area of th Municipality of Bihać and development of terms of reference. A Master water supply plan. A Feasibility study for water supply system sanitation and improvement. A Water supply design. A Producing a study on present water supply system breakdowns in comparison with the designed state including proposals of measures aimed at achieving the technical acceptance level. A Removal of identified breakdowns and handover of completed water supply systems to be managed by the PU ''Vodovod''. A 1.3. PROGRAM: Completion and handover of uncompleted water supply systems and their parts (Donji Srbljani, Ružica-Vinca, Ripač-Pritoka-Lohovo-Dobrenica, Orašac phase three) A 1.4. PROGRAM: Planning, project-making and construction of new water supply systems (Kulen Vakuf-Martin Brod, Skočaj-Međudražje-Zavalje- Vučjak, Gorjevac-Lipa) including handover to be managed to the PU "Vodovod" Bihać. A Producing a study on the present state of incompletion of wate supply systems i.e. completed phases. A Continuation of water supply system construction until fully completed and operational. A Conducing the technical acceptance and handover of completed water supply systems to the PU "Vodovod". A Producing a study on forms and conditions for handover of local water supply systems to the PU "Vodovod''. A Developing a project documentation for reconstruction and construction of water supply systems (Kulen Vakuf-Martin Brod, Skočaj-Međudražje- Zavalje-Vučjak, Gorjevac-Lipa) A Construction of water supply systems (Kulen Vakuf-Martin Brod, Skočaj-Međudražje- Zavalje-Vučjak, Gorjevac-Lipa) and making them operational. A Conducing the technical acceptance and handover of completed water supply systems to the PU "Vodovod".

3 WATER AND ENVIRONMENT SANITATION WATER SUPPLY TO PROVIDE ALL CONSUMERS IN THE MUNICIPALITY OF BIHAC WITH ADEQUATE WATER QUALITY AND QUANTITY 2 OPERATIONAL OBJECTIVE B: TO ENSURE FOR ALL CONSUMERS 24- HOUR WATER SUPPLY WITH ADEQUATE PRESSURE AND CONSIDERABLE DECREASE OF WATER LOSSES IN THE WATER SUPPLY SYSTEM B PROGRAM: Rehabilitation and reconstruction of the existing water supply network and facilities. B Water supply network mapping. B Water supply network analysis and zoning (sub-system establishment). B Development of a leak detection and repair plan. B Urgent repair works. B Identification of regions (zones) where water pressure does not meet standards. B Identification of water supply network bottlenecks. B Producing a necessary project documentation in order to remove shortcomings causing decrease of water supply network pressure or water supply reduction (water supply network reconstruction). B.2.2. PROGRAM: Rehabilitation and reconstruction of the existing water supply network structrues and collective residence facilities. B Development of a study on the present state of water supply systems facilities managed by the Public Utility ''Vodovod'' (water tanks, pump stations, booster pump stations, etc.). B Producing a necessary project documentation for rehabilitation and reconstruction of construction facilities. B Rehabilitation of water supply system construction facilities including machinery and electricity. B Producing necessary project documentation for construction of water supply system facilities. B Construction of additional water storage B.2.3. PROGRAM: Introduction of remote supervision and control in management over water supply systems in the Municipality of Bihać. B Producing a project documentation for construction of a remote control system. B Construction of the remote control system, replacement and installation of water meters. B.2.4. PROGRAM: Rehabilitation of water supply network installations in collective residence. B Development of a study on the present state of water supply network installations in collective residence and producing necessary project documentation for their rehabilitation. B Rehabilitation of water supply network installations in collective residence.

4 DIRECTIONS OF DEVELOPMENT IN THE FIELD OF WATER AND ENVIRONMENTAL WATER SUPPLY TO PROVIDE ALL CONSUMERS IN THE TOWN OF BIHAĆ WITH ADEQUATE WATER QUALITY AND QUANTITY 3 OPERATIONAL OBJECTIVE C: TO ENSURE PERMANENT QUALITY OF DRINKING WATER BEARING IN MIND PERSPECTIVE GROWTH OF THE MUNICIPALITY OF BIHAC C.3.1. PROGRAM: Establishment of sanitary protection zones for drinking water sources. C Endorsement of decisions on protection of drinking water sources. C Enforcement of protection measures for drinking water sources that have protection programs developed. C Establishment of monitoring of protection of drinking water C.3.2. PROGRAM: Introduction of adequate drinking water treatment i.e. construction of a system for drinking water conditioning. C Development of a study on occasional pollution impact to quality of drinking water sources. C Development of feasibility study for a water treatement plant at the "Klokot" water source. C Producing a project documentation for construction of water treatement plant at the "Klokot" water source (phase construction). C Phase One of the water treatement plant construction. C.3.3. PROGRAM: Introduction of permanent control of drinking water quality. C Development of a study on drinking water quality permanent control in line with applicable regulations. C Construction of appropriate laboratory within the Public Utility ''Vodovod''. C Setting up database on drinking water quality and change monitoring.

5 DRAINAGE AND WASTEWATER TREATMENT STRATEGIC OBJECTIVE WASTE WATER COLLECTION, DRAINAGE AND TREATMENT WITH A VIEW TO REDUCE POLLUTION OF SURFACE AND UNDERGROUND WATERS IN THE MUNICIPALITY OF BIHAC 1 OPERATIONAL OBJECTIVE D 2 OPERATIONAL OBJECTIVE E ESTABLISHMENT OF SINGLE MANAGEMENT SYSTEM OVER ALL WASTEWATER DRAINAGE AND TREATMENT SYSTEMS REDUCTION OF POLLUTION OF SURFACE AND UNDERGROUND WATERS CAUSED BY WASTEWATER

6 DRAINAGE AND WASTEWATER TREATMENT WASTEWATER COLLECTION, DRAINAGE AND TREATMENT WITH A VIEW TO REDUCE POLLUTION OF SURFACE AND UNDERGROUND WATERS IN THE MUNICIPALITY OF BIHAC 1 OPERATIONAL OBJECTIVE D ESTABLISHMENT OF SINGLE MANAGEMENT SYSTEM OVER ALL WASTEWATER DRAINAGE AND TREATMENT SYSTEMS D.1.1. PROGRAM: Preparatory activities for construction of a wastewater drainage and treatment system in the Town of Bihać D Development of a master plan. D Development of feasibility study for rehabilitation and improvement of the wastewater drainage and treatment system. D Producing a preliminary design for the wastewater drainage and treatment system including identification of location for the treatement plant. D.1.2. PROGRAM: Completion of all wastewater drainage and treatment systems and their handover to the Public Utility ''Vodovod'' D Developent of a study on the present condition of uncompleted wastewater drainage and treatement systems. D Conduction of technical acceptance and handover procedures for completed waste water drainage and treatment systems to the PU ''Vodovod''. D.1.3. PROGRAM: Construction of the waste water drainage and treatment system of Bihac agglomeration D Completion of the existing waste water drainage and treatment system of Bihać agglomeration. D Extension of existing system of wastwater evacuation of Bihac agglomeration. D Phasal construction of wastewater treatment plant of Bihac agglomeration. D.1.4. PROGRAM: Construction of local wastewater drainage systems (Martin Brod, Kulen Vakuf, Orašac-Ćukovi, Gata, Jezero, Spahići-Srbljani) D Development of project documentation. D Construction of local wastewater drainage systems.

7 DRAINAGE AND WASTEWATER TREATEMENT WASTEWATER COLLECTION, DRAINAGE AND TREATMENT WITH A VIEW TO REDUCE POLLUTION OF SURFACE AND UNDERGROUND WATERS IN THE MUNICIPALITY OF BIHAC 2 OPERATIONAL OBJECTIVE E REDUCTION OF POLLUTION OF SURFACE AND UNDERGROUND WATERS CAUSED BY WASTE WATER E PROGRAM: Maintenance of the existing wastewater drainage system E Development of a project on rehabilitation and reconstruction of existing parts of wastewater drainage systems. E Implementation of urgent measures (Čavkići, Mujadžići, Hatinac, Vinica) and repair of "bottlenecks" and leaks at the existing wastewater drainage system. E Cleaning of shabby parts of the waste water drainage system. E Rehabilitation of manhole covers of the existing waste water drainage system (sewage network). E PROGRAM: Establishment of supervision and control in areas without public wastewater drainage system (septic tanks) E Establishment of detailed records on owners (users) of septic tanks and conditions of septic tank facilities. E Control of water-tightness of septic tank facilities. E Development of a septic tank rehabilitation program. E Implementation of the septic tank rehabilitation program. E.2.3. PROGRAM: Establishment of supervision and control E.2.4. over discharge of wastewater by industrial polluters, craftsmen and public institutions PROGRAM: Introduction of quality testing of discharged wastewater into open watercourses E Introduction of database on all polluters in the Municipality of Bihac. E Producing a cadastre record on polluters in the Municipality of Bihac. E Undertaking activities to gradually introduce waste water treatement by industrial polluters. E Development of a plan to control quality of water in watercourses. E Development of a study (elaborate) on impact of waste water pollution at condition of watercourses iin the Municipality of Bihac and in particular at locations utilized for swimming and recreation.

8 SOLID WASTE MANAGEMENT STRATEGIC OBJECTIVE TO IMPROVE SOLID WASTE MANAGEMENT WITH THE PURPOSE OF REDUCING ENVIRONMENTAL POLLUTION 1 OPERATIONAL OBJECTIVE F 2 OPERATIONAL OBJECTIVE G TO IMPROVE QUALITY IN PROVIDING UTILITY SERVICES AND IMPROVE ENVIRONMENT IN THE MUNICIPALITY OF BIHAC TO INTRODUCE SUSTAINABLE SYSTEM FOR WASTE SEPARATION AND ITS DISPOSAL

9 DIRECTIONS OF DEVELOPMENT IN THE FIELD OF WATER AND ENVIRONMENTAL SOLID WASTE MANAGEMENT TO IMPROVE SOLID WASTE MANAGEMENT WITH THE PURPOSE OF REDUCING ENVIRONMENTAL POLLUTION 1 OPERATIONAL OBJECTIVE F: TO IMPROVE QUALITY IN PROVIDING UTILITY SERVICES AND IMPROVE ENVIRONMENT IN THE MUNICIPALITY OF BIHAC F.1.1. PROGRAM: Introduction of a sustainable solid waste management system. F Development of a study-project documentation on types, quantity and place of origin of solid waste in the Municipality of Bihac. F Development of a plan of solid waste management in the Municipality of Bihac. F Implementation of the solid waste management plan. F.1.2. PROGRAM: Sanitation of the existing landfill ''Kruskovaca'' at Gorjevac. F Development of necessary project documentation for sanitation of the existing landfill. F Sanitation of the existing lanfill depot for its utilization as the sanitary landfill until establishment of the regional landfill. F Development of a strategy for closure of the existing landfill. F.1.3. PROGRAM: IIlegal disposal sites sanitation program F.1.4. PROGRAM: Improvement of waste collection and disposal systems. F Analysis of the state of illegal disposal sites F Development of necessary study-project documentation for sanitation of illegal disposal sites and removal of solid waste from all river-beds. F Sanitation of illegal disposal sites F Removal of solid waste from the Una river-bed. F Removal of solid waste from tributories, channels and streams. F Establishing bulky waste removal program. F Analysis of the existing relations between the public utility and consumers. F Ensuring coverage of all inhabitants with the service. F Increasing frequency of solid waste collection and transportation. F Increasing the number of containers for waste discarding and collecting. F Ensuring more fee collection options

10 DIRECTIONS OF DEVELOPMENT IN THE FIELD OF SOLID WASTE MANAGEMENT TO IMPROVE SOLID WASTE MANAGEMENT WITH THE PURPOSE OF REDUCING ENVIRONMENTAL POLLUTION 2 OPERATIONAL OBJECTIVE G TO INTRODUCE SUSTAINABLE SYSTEM FOR WASTE SEPARATION AND ITS DISPOSAL G.2.1. PROGRAM: Providing necessary urban-technical capacities for waste separation and recycling G Development of study-project documentation for pilot project on selective waste collection. G Providing urban-technical capacities for selective waste collection. G Development of study-project documentation for the recycling yard. G Purchase of special vehicles for transport of selected waste. G Analysis of waste trends at pilot locations, assessment of quantity and type of waste and assessment of waste not belonging to the pilot system. G Development of a study on waste disposal models with economic indicators. G.2.2. PROGRAM: Introduction of sustainable system for solid waste separation and recycling in the entire territory of the municipality G Development of a book of rules for treatment of packaging, construction, electrical and electronic, bulky, car and other specific types of waste. G Development of study-project documentation for waste separation project in the entire territory of the Municipality of Bihac. G Providing urban technical capacities for selective waste collection for the entire Municipality of Bihac. G Development and introduction of the waste disposal payment system calculated on the basis of waste quantity. G Development of the modern information system to ensure reliable and timely information needed for regular reporting on the situation in the filed of waste with developed and harmonized indicators at the state level so as to enable monitoring of the situation in this field. PROGRAM: Program of measures for reducing waste G.2.3. quantity G Education of the population, professionals and administrative bodies to address the waste management issue. G Development of a project and implementation of the practice of cleaner production, avoiding and reduction of waste production and emissions in industry and service industry. G Application of special protection measures in protected regions and karst. G Acceptance and implementation of the Directive on Integrated Pollution Prevention and Control (IPPC).

11 DIRECTIONS OF DEVELOPMENT IN THE FIELD OF PROTECTION FROM WATER AND RAINFALL EVACUATION STRATEGIC OBJECTIVE TO IMPROVE MANAGEMENT OVER WATERCOURSES AND WATER RESOURCES IN THE AREA OF THE MUNICIPALITY OF 1 OPERATIONAL OBJECTIVE H 2 OPERATIONAL OBJECTIVE I TO IMPROVE FLOOD CONTROL SYSTEM AND REDUCE DAMAGE CAUSED BY FLOODS TO IMPROVE THE SYSTEM OF ACCEPTANCE AND EVACUAITON OF RAINFALL AND SURFACE WATER

12 PROTECTION FROM WATER AND RAINFALL EVACUATION TO IMPROVE MANAGEMENT OVER WATERCOURSES AND WATER RESOURCES IN THE AREA OF THE MUNICIPALITY OF BIHAC 1 OPERATIONAL OBJECTIVE H TO IMPROVE FLOOD CONTROL SYSTEM AND REDUCE DAMAGE CAUSED BY FLOODS H.1.1. PROGRAM: Maintenance of existing evacuation channels and other flood control facilities, and cleaning and regulation of watercourses' beds. H Survey of the present situation of water resources, existing facilities, their analysis and development of in-depth database. H Deevelpoment of a plan of rehabilitation and reconstruction of existing evacuation channels and other water protection facilities. H Rehabilitation and reconstruction of existing evacuation channels and other water protection facilities. H Rehabilitation and removal of facilities illegally built on flood protection facilities and natural watercourses. H.1.2. PROGRAM: Construction of new flood protection facilities. H Development of a study on impact of the water-gate to be put up by the ''Slapovi na Uni'' at the formation of flooding area in Velhovsko polje and Ljuljevite bare. H Development of new project documentation for construction of new flood control facilities. H Construction of new flood control facilities. H Development of a project design for irrigation of Velhovsko polje and Ljuljevite bare.

13 PROTECTION FROM WATERS AND RAINFALL DRAINAGE TO IMPROVE MANAGEMENT OVER WATERCOURSES AND WATER RESOURCES IN THE AREA OF THE TOWN OF BIHAĆ 2 OPERATIONAL OBJECTIVE I TO IMPROVE THE SYSTEM OF ACCEPTANCE AND EVACUAITON OF RAINFALL AND SURFACE WATER I.2.1. PROGRAM: Rehabilitation of the rainfall and surface water acceptance and drainage system in the town and suburbs. I.2.2. PROGRAM: Construction of new parts of rainfall and surface water evacuation systems in parts of the town and suburbs where not constructed. I Survey of the present situation of collection channels, gullies and side ditches for rainfall and surface waters in the town and suburbs and development of in-depth database. I Cleaning and repair of the existing channel and gully networ for rainfall and surface waters in the town and suburbs. I Development of a study-project documentation for construction of rainfall and surface water sewerage network. I Construction of a new network of evacuation pipelines and gullies in parts of the town and suburbs where not constructed. I Improvement of collection and evacuation channels, sedimentation pools belonging to the rainfall and surface water sewerage network.

14 LOCAL ADMINISTRATION AND ITS PARTNERS STRATEGIC OBJECTIVES 1 STRATEGIC OBJECTIVE ''A'' 2 STRATEGIC OBJECTIVE ''B'' 3 STRATEGIC OBJECTIVE ''C'' UNIFORM URBAN AND SOCIAL-ECONOMIC DEVELOPMENT IN THE ENTIRE TERRITORY OF THE MUNICIPALITY OF BIHAC WELL-ORGANIZED, MODERNIZED AND QUALITY-STAFFED LOCAL ADMINISTRATION EMPOWERED TO PROVIDE SERVICES TO CITIZENS IN FLEXIBLE, TRANSPARENT AND QUALITY MANNER AND BECOME GENUINE SERVICE FOR THE CITIZENS WELL-ORGANIZED (OPTIMALLY), TECHNICALLY AND QUALITY-STAFFED PARTNERS OF LOCAL ADMINISTRATION (PUBLIC COMPANIES AND PUBLIC UTILITIES) WITH A VIEW TO PROVIDE HIGH QUALITY SERVICE TO THE CITIZENS AND MORE INTENSIVE DEVELOPMENT OF CERTAIN ACTIVITIES IN THE FIELD OF OPERATIONAL OBJECTIVE J OPERATIONAL OBJECTIVE K OPERATIONAL OBJECTIVE L STRATEGIC PLANNING OF THE SOCIAL-ECONOMIC AND URBAN DEVELOPMENT OF THE MUNICIPALITY OF BIHAC IMPROVEMENT OF PERFORMANCE OF MUNICIPAL ADMINISTRATION EMPLOYEES AND IN PARTICULAR OF EMPLOYEES WORKING IN THE DEPARTMENT IN CHARGE OF WATER AND ENVIRONMENTAL SANITATION IMPROVEMENT OF PERFORMANCE OF PUBLIC COMPANIES AND PUBLIC INSTITUTIONS THROUGH THEIR INSTITUTIONAL CAPACITY BUILDING

15 LOCAL GOVERNANCE AND ITS PARTNERS "A" UNIFORM URBAN AND SOCIAL-ECONOMIC DEVELOPMENT IN THE ENTIRE TERRITORY OF THE MUNICIPALITY OF BIHAC 1 OPERATIONAL OBJECTIVE J STRATEGIC PLANNING OF THE SOCIAL- ECONOMIC AND URBAN DEVELOPMENT OF THE MUNICIPALITY OF BIHAC J.1.1. PROGRAM: Development of development-study project documentation J Strategy of the social-economic development of the Municipality of Bihac. J Strategy of managment, utilization, protection and regulation of land in the Municipality of Bihac. J Physical plan of the Municipality of Bihac (revision and novelties). J Urban development plan of the Municipality of Bihac (review and update). J.1.2. PROGRAM: Definition of natural resources management policy J Producing documents (strategies, plans, programs) for natural resource management (forests, waters, agricultural land, minerals) in the Municipality of Bihac. J Development of a study on identifying protected forests, forest land and facilities in the Municipality of Bihac. J Enforcement of special measures for managing forests in protected zones and watercourse banks. J Rehabilitation of existing erosion areas including implementation of preventive measures. J.1.3. PROGRAM: Definition of a model for undertaking activities that are of common public interest in the water and environmental sanitation field J Producing a strategic document (plan) for privatization of public companies.

16 WATER AND ENVIRONMENTL SANITATION LOCAL GOVERNANCE AND ITS PARTNERS "B" WELL-ORGANIZED, MODERNIZED AND QUALITY-STAFFED LOCAL ADMINISTRATION EMPOWERED TO PROVIDE SERVICES TO CITIZENS IN FLEXIBLE, TRANSPARENT AND QUALITY MANNER AND BECOME GENUINE SERVICE FOR THE CITIZENS 1 OPERATIONAL OBJECTIVE K IMPROVEMENT OF PERFORMANCE OF MUNICIPAL ADMINISTRATION EMPLOYEES AND IN PARTICULAR OF EMPLOYEES WORKING IN THE DEPARTMENT IN CHARGE OF K.1.1. PROGRAM: Optimal organization and systematization of duties in the field of water and environmental sanitation K.1.2. PROGRAM: Provision of office and technical capacities for undertaking activities in the field of water and environmental sanitation K.1.3. PROGRAM: Human resource capacity building with reference to competencies and duties of local administration in the field of water and environmental sanitation K Analysis of the present municipal service organization and systematization in the aspect related to water and environmental sanitation. K Changing and upgrading the present municipal service organization and systematization so as to achieve optimal conditions for effective and efficient undertaking of activities in the field of water and environmental sanitation. K Setting up a new municipal service organization and systematization in the aspect related to water and environmental sanitation. K Ensuring and equipping appropriate office for undertaking activities related to water and environmental sanitation. K Establishing the GIS and database in the field of water and environmental sanitation (resources, facilities, devices and consumers). K Purchase of proper equipment and vehicles for staff working in the field of water and environmental sanitation (office equipment, furniture, computers, software, digital camera, vehicles, etc.). K Continuous conduction of thematic training for staff working in the field of water and environmental sanitation (resources, systems, etc.). K Training on improvement of management skills for staff working in the field of water and environmental sanitation. K Training on preparation and management of investments (projects). K.1.4. PROGRAM: Creating the legal and financial framework for optimal functioning of activities in the field of water and environmental sanitation (water supply, waste water evacuation, solid waste management, rainfall evacuation) K Changing and amending currently applicable regulations in the field of water and environmental sanitation. K Endorsement of new regulation in the field of water and environmental sanitation. K Improvement in enforcement of regulations in the field of water and environmental sanitation i.e. modernization and enhancement of communal inspection and communal monitors performance (purchase of equipment and vehicles). K Definition of tariffs for services in the field of water and environmental sanitation. K Definition of price of communal fees and taxes in the field of water and environmental sanitation. K.1.5. PROGRAM: Enhancing cooperation with cantonal/regional, entity and state institutions in charge of water and environmental sanitation including improvement of coordination and communication within municipal administration K Definition and application of corporate identity of municipal administration, public companies and public institutions founded by the Municipality of Bihac. K Establishment of appropriate model of cooperation (procedures, mechanisms, responsible persons) with cantonal/regional, entity and state institutions competent for the fie of waters and environmental sanitation. K Establishment of appropriate model of cooperation of the Water and Environmental Sanitation Department with other municipal administration departments (civil protection, inspectorate, development, local communities and the Public Institution "Stanouprava"). K Proactive participation in the process of establishing the regional sanitary landfill. K.1.6. PROGRAM: Establishment of permanent cooperation (model of cooperation) of municipal administration with civil society representatives, NGOs and private sector K Introduction of permanent information-sharing with the public on activities and projects undertaken by municipal administration and quality of provided services (quality of drinking water). K Conduction of periodic awareness raising campaigns and education activities in the field of water and environmental sanitation. K Preparation and conduction of surveys in the field of water and environmental sanitation. K Implementation of projects in the field of water and environmental sanitation in cooperation with NGOs including definition of cooperation models. K Establishment of a cooperation model between the Department of Physical Planning and Communal Affairs with representatives of local communities and NGOs.

17 WATER AND ENVIRONMENTAL SANITATION LOCAL ADMINISTRATION AND ITS PARTNERS "C" WELL-ORGANIZED (OPTIMALLY), TECHNICALLY AND QUALITY-STAFFED PARTNERS OF LOCAL ADMINISTRATION (PUBLIC COMPANIES AND PUBLIC UTILITIES) WITH A VIEW TO PROVIDE HIGH QUALITY SERVICE TO THE CITIZENS AND MORE INTENSIVE DEVELOPMENT OF CERTAIN ACTIVITIES IN THE FIELD OF 1 OPERATIONAL OBJECTIVE L IMPROVEMENT OF PERFORMANCE OF PUBLIC COMPANIES AND PUBLIC INSTITUTIONS THROUGH THEIR INSTITUTIONAL CAPACITY BUILDING L.1.1. PROGRAM: Introduction of optimal organization and systematization of activities withih the scope of public companies and public institutions L Analysis of the existing organization and systematization of public companies and public institutions. L Changing and upgrading the present organization and systematization so as to achieve optimal conditions for effective and efficient undertaking of activities from the competence of public companies and public institutions. L Establishment of a new organization and systematization of public companies and public institutions. L.1.2. PROGRAM: Ensuring office and technical capacities for undertaking activities in the field of water and environmental sanitation L Ensuring and equipping appropriate office for undertaking activities from the competence of public companies and public institutions. L Establishing the GIS and database in the field of the competence of public companies and public institutions (resources, facilities, devices and consumers). L Purchase of proper equipment and vehicles for staff working in public companies and public institutions (office equipment, furniture, computers, software, digital camera, vehicles, etc.). L.1.3. PROGRAM: Human resource capacity building in relation to competencies and duties of public companies and public institutions in the field of water and environmental sanitation L Continuous conduction of thematic training in the field of water and environmental sanitation (resources, systems, etc.). L Training on improvement of management skills. L Providing scholarships for staff working in the field of water and environmental sanitation. L.1.4. PROGRAM: Enhancement of cooperation with cantonal/regional, entity and state institutions competent for the field of water and environmental sanitation including improvement of coordination and communication with municipal administration and its services L Definition of corpoerative identity of public companies. L Establishment of appropriate model of cooperation (procedures, mechanisms, responsible persons) with cantonal/regional, entity and state institutions in charge of water an environmental sanitation. L Establishment of appropriate model of cooperation of public companies and public institutions with municipal administration services and Public Institution "Stanouprava''. L Establishment of model of cooperation with local communities. L.1.5. PROGRAM: Establishment of permanent cooperation (model) of public companies and public institutions with service users L Putting records of service users and in particular those living in collective residence in order. L Introduction of permanent information-sharing with the public about activities and projects undertaken by public companies and public institutions and quality of provided services (quality of drinking water). L Conduction of periodic awareness raising campaigns and education about activities undertaken by public companies and public institutions. L.1.6. PROGRAM: Sustainable business-doing of public companies and public institutions L Increase of the collection rate particularly in collective residence facilities. L Analysis of costs and income and establishment of assessment of prices for services. L Reduction of liabilities and claims. L Reduction of percentage of unaccounted for water. L Putting records of assets of public companies and public institutions in order. L Establishment of mechanisms and procedures for better supervision over performance of public companies and public institutions by municipal administration.