First Sustainability Report

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1 First Sstainability Report APRIL 2011

2 Dear Reader: Owners (from Left to far Right): Ron Fornesi, Pal Formosa, Ed Bortoli, Dog Btton, Vince Fornesi (Center) The Hon. Jerry Hill, Assemblymember, Soth San Francisco Concil Members: Karyl Matsmoto, Richard Garbarino, Pedro Gonzales We are pleased to present or first Sstainability Report. It is or intention that the report will pblicly and transparently docment or historical achievements, and or progress towards achieving or sstainability goals for the ftre. We nderstand that sstainability is a progression and we have set eleven goals that we will work towards over the next ten years. The goals encompass or commitment to redce the impact of or operations on the environment, spport the local economy and the commnities we serve, and provide a safe work place and a positive work experience for or employees. These goals and the targets to reach them will be rotinely revised in order to ensre that we are doing everything we can in spport of them. It is or expectation that this report will be pdated on a reglar basis to reflect changes within or bsiness and or local commnities. We hope yo enjoy or first report. We are gratefl to be an integral part of the commnities we serve. Respectflly, Dog Btton, President Soth San Francisco Scavenger Company 2

3 Interactive Table of Contents - click on title Mission Statement Soth San Francisco Scavenger Company is committed to providing solid waste management services of the highest qality delivered with pride and professionalism to all or cstomers, tilizing environmentally sensitive eqipment that is safe, efficient, reliable and appropriate to the work we perform. In carrying ot or mission, we intend to provide and maintain the best possible work environment for or employees, flly cooperate with all governing and reglating agencies, and do or part to help create a sense of partnership between or company and the commnities we serve. Awards and Recognition... 4 Abot Us... 5 History... 6 Looking to the Ftre Sstainability... 7 Climate Action Plan... 8 Fleets and Fel Use Green Bilding and Facility Energy Use Recycling and Resorce Management SSFSC s Involvement in the Bay Trail Environmentally Preferable Prchasing Facility Water Usage Local Procrement Local Employees Local Events, Charities and Commnity Involvement.. 22 Local Commnity Involvement of SSFSC Owners Health and Safety Employee Training and Satisfaction Appendix A

4 Over the last several years we have been honored with a wide range of awards. Some of these accomplishments are listed here: Awards and Recognition n Recipient of Sstainable San Mateo Conty Award 2011 n 30 Year Membership Recognition-Millbrae Chamber of Commerce 2010 n Soth San Francisco City Concil Certificate of Recognition 2010 n California Assembly Certificate of Recognition from Assembly member Jerry Hill 2010 n City of Millbrae Commendation 2010 n Certificates of Appreciation from Congresswoman Jackie Spier 2010 n Millbrae School District Board of Trstees Commendation 2010 n San Mateo Conty Board of Spervisors Commendations 2010 n 10 Year Sper Star Award from the City of Brisbane n Climate Registered Designation for completing CY GHG Emissions Inventory Verifications n Millbrae Chamber of Commerce-Chamber Excellence Award 2009 n Soth San Francisco Chamber of Commerce Otstanding Bsiness Award for Commnity Involvement 2009 Climate Registered n California Assembly Certificate of Recognition-Environmental Leadership Award 2009 n Soth San Francisco Chamber of Commerce Certificate of Appreciation 2008 n 2007 Star Award from the City of Brisbane n 2006 Star Award from the City of Brisbane n City of Soth San Francisco Mayor s Award 2004 n California Assembly Resoltion from Assemblywoman Jackie Spier 2001 n Soth San Francisco Chamber of Commerce Otstanding Bsiness Award for Innovation 2000 n Soth San Francisco Chamber of Commerce Otstanding Bsiness Award for Innovation

5 Abot Us Soth San Francisco Scavenger Company and Ble Line Transfer (SSFSC) are family owned companies that have been providing solid waste and recycling collection services to or local commnities since Since or inception, we have maintained an enjoyable place to work, providing high qality service to all of or cstomers, and have minimized the negative impacts of or collection and waste processing services. We service the Cities of Millbrae, Brisbane, Soth San Francisco and the San Francisco International Airport (SFO). Or owners live and work within San Mateo Conty, making or dedication to these commnities personal; the long-term health and well being of the Cities we operate in sstains or employees, families and the livelihood of the bsiness. 5

6 History Name of Company Soth San Francisco Scavenger Co. & Ble Line Transfer Location Jamie Cort, Soth San Francisco CA Cities Serviced Millbrae Brisbane Soth San Francisco San Francisco International Airport Nmber of Employees 100 Total Tonnage Collected per Year Approx 220,000 tons of waste Weighted Commnity Recycling Rate 59% Total Nmber of On-Road Vehicles 68 In order to know where or company is going, it is important to see how far we have come. The company began collecting waste and recyclables in 1914, and has operated continosly as a reglated company disposing of refse from its service areas. In the 1920 s and 1930 s, SSFSC pioneered the transition from open dmps to the sanitary landfills of today. In the 1950 s and 1960 s we helped perfect the collection of refse in watertight collection vehicles. In the 1970 s we started the first transfer station in northern California, with recovery of recyclables starting on opening day! In the 1980 s the firm was among the first to install prototype waste redction and resorce recovery technologies, inclding crbside collection of recyclable materials, motor oil and oil filters. Over the years, the waste and recycling indstry has had to adapt becase of increasingly stringent and complex environmental health standards pt in place in order to protect and preserve the health and welfare of or commnities. We have always focsed on finding innovative and cost effective waste management practices for recycling and disposal and redcing greater amonts of refse from the landfill. Today, or professionals collect, receive, process and recycle (or transfer for landfill disposal) an average of 220,000 tons of waste a year. In 2009 we recycled and/or composted 39% of or total incoming waste, which contribtes to the cmlative commnity recycling rate of 59%. SSFSC provides a fll range of pre- and post-collection services to assre efficient, responsive, and hands-on waste management, capable of meeting the rapidly changing reglatory and environmental challenges that we are confronting, and will contine to confront, in or service area in the coming decades. 1 Commnity recycling rates inclde more than jst the recycling rates that at the SSFSC facility. They may also inclde by-back centers, e-waste events and other commnity recycling events which SSFSC does not service. 6

7 Looking into the Ftre Sstainability Or past informs or ftre and the sstainability goals we have selected. We remain committed to the environment, local economy/commnity spport, and employee spport and safety. This report docments where we have made major strides in these areas. For example, we have an excellent safety record and plan to maintain this record over the next ten years. Or formal goals reinforce or bsiness vales, and or concrete targets to 2020 provide a way to track or progress in meeting these goals. It is or expectation that some of these targets will be refined as we move forward and learn the best way or bsiness can operate sstainably. Or reports will pblically and transparently track or progress in meeting these targets and goals. The table below provides a smmary of or goals. A complete copy of the table, inclding or targets and or progress towards meeting them is provided in Appendix A. Soth San Francisco Scavenger s Sstainability Goals and TargetS Environmental Climate Action Planning Goal 1: Redce direct and indirect greenhose gas (GHG) emissions. Fleets and Fels Goal 2: Improve fleet efficiency and lower emissions which have negative air qality and GHG impacts. Green Bilding and Facility Energy Use Goal 3: Promote initiatives to redce facility-wide energy se and green bilding initiatives. Recycling and Resorce Management Goal 4: Promote additional recycling and waste redction at SSFSC and within local commnities. Environmentally Preferable Prchasing Goal 5: Redce the negative environmental and social impacts of prodcts throgh effective preferable prchasing programs. Facility Water Use Goal 6: Redce overall facility-wide water sage. Local Economy and Commnity Spport Socially Responsible Procrement Goal 7: Promote local and minority owned bsinesses throgh procrement. Local Employees Goal 8: Incentivize living and working locally when possible. Local Events, Charities and Commnity Involvement Goal 9: Contribte to local commnity by hosting, sponsoring and being active in local events, charities and projects. Employee Spport and Safety Health and Safety Goal 10: Maintain a safe work place for all employees. Employee Training and Satisfaction Goal 11: Ensre all employees are trained adeqately for the eqipment they are working with and strive for employee satisfaction. 7

8 Climate Action Plan Goal 1: Redce direct and indirect greenhose gas (GHG) emissions 1.1 Redce direct and indirect GHG emissions ahead of statewide GHG emissions redction goals. 1.2 Increase recycling and composting to avoid GHG emissions by over 20 times what or operations generate. Climate Registered In jst 3 years, we have srpassed the statewide GHG emissions redction goal for 2020, by redcing or 2006 baseline emissions by 17.82% in These redctions are verified and pblically available throgh The Climate Registry. Global climate change has been given increasing attention in California over the last five years. We regard management of or greenhose gas (GHG) footprint as a very high priority, both becase it is or dty as a responsible bsiness and becase many of the redction strategies we have in place have other environmental and social benefits. We have measred and verified or GHG footprint since calendar year 2006 throgh the nationally recognized platform, The Climate Registry (TCR). Since 2006, we have had verifiable redctions of 17.82% for the entire emissions inventory from or transition to less carbon intensive fels and the installation and operation of or solar panels in We have already met the state-wide AB32 commitment for 2020, and we are investigating additional technologies to redce or GHG emissions even frther. The chart below provides a visal representation of the changes in the emissions inventories by year and how or emissions inventory has been decreasing every year since

9 Emissions Smmary by Category- All Years, 2020 Goal Metric Tons Carbon Dioxide Eqivalents 5, , , , , , , , , Or fleets are the largest contribtor (approximately 87%) to or GHG emissions and therefore provide the greatest opportnities for emission redctions. Redcing GHG emissions from or fleets will also redce other air polltants. We plan to contine to replace or older diesel trcks, fel some of them with compressed natral gas (CNG) and the rest with biodiesel, to frther redce air pollton. As a part of or commitment to redce GHG emissions, we prefer to se biodiesel from low carbon sorces, sch as recycled cooking oil. We are crrently looking at ways to prchase biodiesels solely from these sorces. Beyond looking at or fleets we have plans to redce emissions from other operational sorces. For example, we assist the SFO in sterilizing and disposing of international waste, which reqires the se of natral gas and water to prodce steam. We are crrently investigating how to provide mltiple sizes of the natral gas and water cookers so that smaller, less energy intensive cooks cold be completed for smaller amonts of waste. We will also be replacing lighting in or material recovery facility (MRF) with LED lights which will provide additional redctions over time. In an effort to frther or nderstanding of or company s impact on the world arond s, we have been calclating the avoided GHG emissions as a reslt of or recycling programs. Recycling redces the demand for raw or virgin materials while remanfactring with recycled materials generally redces overall energy se. Recycling also reslts in increased carbon seqestration by forests since fewer trees need to be harvested for wood and paper prodcts. The best practice estimation method for GHG impacts Fgitive Emissions Indirect Electricity Direct Stationary Direct Mobile 9

10 GHG Emissions and Avoided Indirect Emissions Matric Tons GHG 10, (10,000.00) (20,000.00) (30,000.00) (40,000.00) (50,000.00) (60,000.00) (70,000.00) (80,000.00) (90,000.00) (2) (4) (6) (8) (10) (12) (14) (16) (18) (20) Ratio of Avoided and Prodced Emissions GHG Emissions Emissions from Avoided Landfill Disposal Avoided Emissions from Recycling Ratio of GHG Emissions Avoided from recycling and composting is the Environmental Protection Agency (EPA s) Waste Redction Model (WARM), which provides emission factors for a broad spectrm of recycled and composted commodities that are derived from comprehensive life-cycle assessment methodologies. WARM estimates overall avoided emissions de to recycling and composting, bt it does not apportion those emissions across the waste management vale chain. We consider the GHG benefit of recycling and composting a benefit to the commnity arond s and the world as a whole, since there are mltiple aspects to sccessfl recycling programs. Becase of this, we have not considered these emissions to be off-set to the emissions we prodce, bt instead want to se them to help generate an awareness and nderstanding of how important these recycling programs are to or commnities. We are reqired by or City and State mandates to divert recyclables from or MRF, bt we have increased or recycling rate beyond what is reqired throgh installing additional recycling sorting lines, inclding a constrction and demolition debris line and a commercial solid waste line. We recognize that dependence on landfills is detrimental to or commnities, and have expanded or MRF operations to divert more waste from landfills. In 2009 alone, we were responsible for recycling 70,783 tons of materials. This diversion has reslted in the avoidance of 66,921 metric tons of GHGs from or atmosphere. Looking at or operational footprint we emitted 3,536 metric tons GHGs in the same year. Taking into accont the avoidance of GHGs from recycling, we avoided an average of 19 times the emissions we generated. The graph demonstrates the impact waste diversion has in avoiding carbon emissions, compared to what or portion of the emissions are. We are crrently on track to meet or goal of avoiding 20 times the emissions we generate from or operations. 10

11 Fleets and Fel Use Goal 2: Improve fleet efficiency and lower emissions which have a negative air qality and GHG impacts. 2.1 Convert 86% of fleet to low/no emission technology by Increase rote efficiency and redce fel/ton for collection vehicles by 5% by Redce direct mobile combstion emissions by 20% by 2020 compared to 2006 baseline. 2.4 Go above and beyond air qality compliance standards for fleet. Or largest commnity and environmental impacts have always been or on-road collection fleets. We have been very focsed in mitigating both the environmental and social conseqences of or trcks moving throgh or local commnities. We have managed to make large improvements in these areas by switching to alternative fels and managing or rotes closely. In 2000, we began transitioning or fels to 20% biodiesel blends and compressed natral gas (CNG). SSFSC has pshed for sing higher blends of biodiesel bt has been nable to becase of inconsistent spply; we will contine to seek to replace fossil fels with higher biodiesel blends as these fel types become more available. Additionally, we prchased two of the first Peterbilt hybrids available on the market, and maintain a strict vehicle replacement program to ensre that we are expanding the nmber of CNG vehicles sed in or fleet. SSFSC has achieved a 25% redction in NOx emissions since 2000 becase of better fels, newer vehicles and efficient roting. Efficient collection trck roting also plays a key role in redcing GHG emissions. Previosly, garbage collection rotes wold be scattered across commnities, so there were mltiple trcks driving similar streets and rotes to service similar areas. Not only was this method inefficient, it represented a larger impact to commnities becase fleets wold stay in areas for longer periods of time. We have addressed this isse, and made major improvements to or roting system. Or rotes are designed to cover entire neighborhoods, which minimizes the impact on commnities. Additionally, all drivers are provided trn-by-trn directions which maximize right-hand trns, avoid major traffic areas, and simplify the process of jnior and sbstitte drivers becoming proficient at new rotes. Not only has this reslted in fewer complaints from the commnity and less wasted driver time, we have seen a major redction in GHG emissions 11

12 We plan on replacing or older model diesel trcks with CNG trcks or with newer clean brning Cmmins engines that tilize an additive that helps to clean the exhast, which significantly redces tail pipe air polltants. de to the increased efficiency. A firm anti-idling program also ensres that idling is redced as mch as possible for all of or vehicles. Frther, all trcks were installed with global position system (GPS) and drive-cams. This serves mltiple prposes, bt has predominantly increased safety and operational accontability for or drivers. Historically we have always stayed ahead of air qality permit reqirements for or large fleet. We were an early adopter of biodiesel and CNG, which have both air qality and greenhose gas benefits. Additionally, throgh active vehicle replacement and retrofits we have redced the pblic and worker exposre to diesel particlate emissions from collection vehicles by at least 85% since We have also collaborated with the Bay Area Air Qality Management District to volntarily redce nitrogen oxides (NOx) emissions by 25% from or diesel fleet. By prchasing or hybrid vehicles we have also seen a fel efficiency increase by 20%, as compared to the previos vehicles. In addition, we encorage or all of or pblic drop-off vehicles to switch off their engines and redce the amont of idling while they are delivering their materials to or MRF. The graph below smmarizes or expected fleet replacement scenario from 2009 to This is a conservative estimate to ensre that we are meeting or air qality reqirements. Additionally, this scenario wold reslt in redcing or GHG emissions by 2020 as well. Under crrent projections or fleet wold be comprised of at least 84% low emissions vehicles by Conservative Fleet Replacement Scenario 90 Metric Tons Carbon Dioxide Eqivalents % low/no emissions Diesel (low se) Diesel Diesel (retro) Diesel (new) CNG Hybrid 12

13 We will contine to redce or fel consmption and reslting GHG and air qality emissions by focsing on: n Brning less fel throgh smart roting systems; n Redce trck idling throgh driver training and monitoring; n Brn cleaner fels and se less diesel fel by contining to add CNG vehicles and sing biodiesel; n Brn fel cleaner by modernizing the big rig portion of the fleet by replacing existing trcks with 2011 model year trcks by 2022; and, n Add cleaner engines and replace off road recycling eqipment. In an effort to assist or nderstanding of or operations and what they wold have been withot the recent downtrn in the economy, and the GHG redctions we have seen from alternative fel se, we have projected or 2006 baseline emissions (fleet only) to 2020, sing poplation growth. The ble line in the chart provides what or emissions wold have been if they had grown in-line with the poplation projections for the area and or fleet remained 100% diesel (bsiness as sal). All scenarios are sbject to the same growth estimate, bt we consider the life cycle impacts of different fel choices. The red line projects the 2% GHG redction in 2020 that wold have been realized if or fleet was converted completely to 20% biodiesel blends. The green line demonstrates the 20% redction expected if the fleet were completely converted to CNG from petrolem sorces. The ble line for CNG (bio) represents the conversion of the petrolem based CNG vehicles to biogenic CNG, which nder these projections wold reslt in an 84% redction by 2020 as diesel trcks are replaced by CNG trcks. Fleet GHG Emissions Concept Chart Metric Tons Carbon Dioxide Eqivalents 6,000 5,000 4,000 3,000 2,000 1, BAU Biodiesel CNG (petro) CNG (bio) Actal Emissions 13

14 Green Bilding and Facility Energy Use Goal 3: Promote initiatives to redce facility-wide energy se and green bilding initiatives. 3.1 Obtain LEED certification for Administration Bilding by Bild smaller sanitizing cookers to help redce natral gas sage by Replace lights in MRF to LEDs by Redce natral gas and electricity GHG emissions by 25% by 2020 compared to 2006 baseline. We have always made efforts to redce energy and green or operations. In 2010 we began to formalize those efforts by seeking Leadership in Energy & Environmental Design (LEED) certification for Existing Bilding: Operations and Maintenance of or administration bilding. We have long term goals for expanding the certification for the rest of or site over the next few years. As a site-wide policy, or eqipment and prodcts are always pgraded and replaced with the most environmentally friendly options at the time. SSFSC is planning to replace all lighting in the MRF with environmentally friendly LED lights. This will provide an added benefit to all employees since the lights are friendlier to their eyes as well as help to redce energy sage in the bilding. In an effort to off-set total electricity prchased, SSFSC installed solar panels on the roof of its MRF. This has reslted in a 26% redction in electricity prchases from 2008 to 2009, even with sbstantial pgrades and additional processing lines installed at the MRF. In 2009 alone the electricity panels generated approximately 159,665 kwh of electricity, which offsets 46 metric tons of CO2e, or 15% of emissions associated with electricity se at the site. Part of SSFSC s operations incldes the sanitization of international airline waste. This mst be done throgh high temperatre steam sterilization in a cooker, before the waste is sent to the landfill. This process is very water and natral gas intensive. SSFSC has started plans to create smaller cookers so waste can be cooked in smaller batches. This shold have a direct redction in the energy and water sage at the facility. 14

15 Recycling and Resorce Management Goal 4: Promote additional recycling and waste redction at SSFSC and within local commnities. 4.1 Recycle or compost 75% of waste generated by SSFSC office by Increase waste diversion rates to 75% for all commnities serviced by SSFSC by Assist SFO International Airport to exceed their crrent diversion rate of 75% and meet their goal of zero waste. 4.4 Assist the commercial and indstrial sector to increase recycling and waste redction efforts in In-hose, we do or best to practice what we preach. Crrently or offices have strict recycling and prchasing reqirements for staff. For example, recycling containers are available for mixed paper, cans, bottles, batteries, food waste, toner cartridges, ink-jet cartridges and electronic waste. Additionally, we have implemented a Styrofoam and bottled water ban, and se recycled content paper and soy-based inks in the prodction of or newsletter and other printed materials. We plan to expand these efforts by committing to become a zero waste office by We will contine to measre or waste prodced by other departments and work to redce the amont sent to landfill facility-wide. It is or goal that by or next report we will have concrete, attainable waste redction goals for or entire facility. Since 2006 we have redced the total percentage of materials sent to landfill and increased total recycled materials from the MRF. From 2006 to 2008 we averaged 29% of materials which were recycled, composted or sent to waste to energy programs. Significant pgrades in the MRF increased or recycling rate to almost 39% in The increased diversion rates have occrred specifically for dimensional lmber, drywall and plastics. We look forward to continosly bilding on or pblic edcation and otreach efforts to or commnities to promote recycling, redce contamination and frther increase diversion rates. What is Zero Waste? When looking at a natral environment it is easy to nderstand how everything can be recycled or resed for another prpose. The concept of zero waste brings this same idea into or everyday thinking. Waste represents the inefficient se of a commodity and can provide monetary and energy savings when removed from a process, or resed as an inpt for another manfactring stream. For main principles provide the basic concept for zero waste movements within companies and commnities. We mst redce the amont of waste prodced throgh finding greater efficiencies in prodction and manfactring, rese prodcts or by-prodcts as mch as possible, recycle what cannot be resed, and remove items from the initial manfactring/prodction which cannot be recycled. 15

16 Breakdown of Recycled Landfilled Tons ( ) 250, , , % 28% 27% 39% Recycled Landfilled 100, , We are in a niqe position to assist or Cities in achieving their waste redction goals. There are mltiple ways we condct otreach and edcation to help engage the pblic to divert recyclable materials from the landfill and create less waste. Qarterly newsletters are pblished and distribted to the commnity which provides information on recycling and waste redction programs and opportnities, workshops and events. We inclde mlti-lingal content in or edcational materials in an ongoing effort to promote recycling in the diverse commnities of San Mateo Conty. Historically, we have always pshed the bondaries of how mch material we can recycle, going above and beyond what is mandated by the Cities we serve. An example of this was the installation of or additional sort lines. In 2003 we saw an opportnity to gain efficiencies in or collection services. New garbage, recycling split carts and yard waste carts were distribted to or entire residential cstomer base. The new carts along with a comprehensive mlti-lingal edcation campaign helped to increase yard waste diversion from the landfill by 60%, and recycling by 28%. In addition, the new carts provided a more niform and standardized appearance throgh-ot the cities we service and an added convenience to both the cstomers and the drivers. The breakdown of types of materials that come throgh the MRF is provided below. The overall amont of materials collected has been dropping since 2006 as well as the total amont of material sent to the landfill. We believe working with bsinesses to increase separation of recyclables and organics, increasing recycling from constrction and demolition will greatly decrease the total amont of waste sent to landfills. 16

17 Breakdown of Tonnages by Commodity Type 250, , , , , % 20% 13% 59% Recyclables Dirt/Rock/Concrete Constrction/ Demolition Food Waste Clean Green Waste Clean Wood Waste Garbage /Refse A Mandatory Commercial Recycling Measre is de to start in Jly 2012 and is designed to achieve a redction of 5 million metric tons of GHG emissions by 2020, by encoraging bsinesses to recycle. This measre will help California move towards zero waste and will redce methane emissions at landfills and increase composting and other beneficial ses of organic materials. SSFSC has provided comprehensive commercial recycling programs for decades. Or plans are to frther increase pblic awareness and promote commercial recycling programs in 2011 in order to exceed the new reglations in early

18 SSFSC s Involvement in the Bay Trail The San Francisco Bay Trail is part of a regional effort to restore the local wetlands along the shores for people to bike, walk and enjoy the natral environment. It connects over 130 parks and wildlife preserves which provide access to 57,000 acres of open space. When complete the 400 mile trail will provide additional commter access, throgh commercial, indstrial and residential neighborhoods, shorelines, points of interest and recreational areas. It also serves as a way to preserve native plant species, which create homes for the local animals and wildlife. Soth San Francisco bsinesses located on the San Francisco Bay have played an important role in the development of the Bay trail and wetland preserve. We were privileged to become a part of this regional effort when we relocated to the shores of the San Francisco Bay in As part of the bilding mitigation reqirements, we constrcted or section of the trail and planted many native species of plants. This inclded a contribtion of $1 million in 2008, towards a 145 foot bridge which spans a wetland and finally completed Soth San Francisco s eight mile section of the trail. We maintain or portion of the Bay Trail, inclding the native landscaping for the benefit and enjoyment of the local commnity. In addition, we integrate the Bay Trail with or edcation experience for local schools at the 4R Learning Center. The stdents are taght abot the local environment and why it is important to protect the wildlife in and arond or Bay. 18

19 Environmentally Preferable Prchasing Goal 5: Redce the negative environmental and social impacts of prodcts throgh effective preferable prchasing programs. 5.1 Implement a formal preferable prchasing program which covers 50% of office spplies by Implement a formal preferable prchasing program which covers 90% of office spplies by The opportnity to edcate individals abot recycling and redcing the waste sent to landfills goes beyond or involvement with or employees and individals in or commnities. We see environmentally preferable prchasing as a way to inflence or entire spply chain to make better decisions regarding materials management and environmental impact redction. In an effort to generate a demand for recyclable content prodcts and other green prodcts, we prchase when available the most environmentally and socially responsible prodcts for different operations inclding or fleets and office spplies. We plan to formalize this effort by implementing an internal environmentally preferable prchasing program for or offices. This will inclde minimm recycled content in paper, soybased ink for all printed materials, least toxic cleaning spplies (sch as biodegradable soaps in or trck wash), low VOC paint, recycled content carpet and electronics. Or commitment to the environment has even expanded to or pest control efforts. Seaglls, for example, can be major pests arond the MRF. Instead of the commonly sed sond cannons, we have strng harmless fishing wire at a set distance above the bildings. The seaglls are ncomfortable flying throgh the fishing wire (becase it is difficlt for them to see) and ths, no longer land at or facility. What is environmentally preferable prchasing, and how does it help divert waste from landfills? Environmentally preferable prchasing (EPP) programs are when companies provide greater prchasing preference to prodcts which have a redced environmental impact. This incldes prodcts with increased recycled content, redced packaging and environmentally friendly sbstittes to toxins. These programs can help create markets for recycled goods, which increase the demand for recycled prodcts, and can redce the total waste to landfills by minimizing extra packaging and waste throghot the spply chain. SSFSC nderstands that some of the biggest impacts we can make to or environment have to do with the way we inflence or sppliers and broader pstream and downstream footprints. 19

20 Facility Water Usage Goal 6: Redce overall facility-wide water sage. 6.1 Bild smaller sanitizing cookers to help redce water sage by Redce water sage associated with landscaping by 30% by 2012 Redcing water consmption by bsinesses and individals is becoming increasingly important for Californians. Redcing the amont of water sed in or operations will also help redce overall energy se and redces total GHG emissions. As part of or LEED certification for or administration bilding we will be tracking water sage and implementing water saving measres. The water system is crrently bilt low-flow and the landscape drip irrigation is timed and adjsted seasonally. Additionally, the MRF has a misting system to assist in keeping dst and odors down. This system is manally operated when necessary, so that on damp rainy days less mist is sed, if at all. The chart below shows or water sage trended against average temperatre. As expected, or landscape water sage follows most closely to the swings in temperatre, while the MRF/cooker is tied to how bsy we are operationally. We feel there are frther redctions attainable for or landscape, and will be working on redcing this sage by 30% by Additionally, adding a smaller cooker (as discssed in the Energy section) shold help s redce water sage associated with those operations Oct 08 Dec 08 Feb 09 Apr 09 Jn 09 Ag 09 Oct 09 Dec 09 Feb 10 Apr 10 Jn 10 Ag 10 Oct Landscape Admin and Maintenance Bilding MRF and Cooker Ave H Temp 20

21 The next few sections discss local procrement, employees and or involvement in the commnity. Bt what does this involvement really mean to or owners, and why is it so important to s? For or company, or commnity is or priority. As a committed leader in or region, we participate in local activities which garantee that we are a part of the betterment of or srrondings. We are local people with a focs on family and good bsiness. We only have one home, which we consider THE best place to live, work and play. Local Procrement Goal 7: Promote local and minority owned bsinesses throgh procrement. 7.1 Prchase 20% of prodcts and/or services throgh local bsinesses by Prchase 20% of prodcts and/or services throgh minority owned bsinesses by We make every effort to spport or commnity and the local economy by prchasing prodcts and services from local and minority owned bsinesses. Historically, or local prchases have rn the gamt, from clothing for or employees, road and facility signage, office eqipment and spplies. Local services inclde facility and systems repair and maintenance, landscaping, printing, event catering and road paving. We are developing procrement reqirements to formalize this effort and meet or set goals of prchasing 20% of or prodcts and/or services from local and/or minority owned bsinesses by

22 Local Employment Goal 8: Incentivize living and working locally when possible. 8.1 Create programs to encorage SSFSC employees to live in the commnities serviced by SSFSC. One of the best ways to spport or local commnities is by encoraging or employees to live locally and for s to hire local employees. Not only are there GHG and air qality benefits in redcing commter traffic, we know that there is a greater sense of engagement and satisfaction for or employees to service an area which they are familiar with and have personal ties to. We can t hire based solely on where or employees live, yet 65% of or workforce live locally! For those that don t live locally, we are in the process of looking for ways to incentivize carpooling as a means to redce the environmental impacts on or commnity. For or local employees, we do or best to provide free garbage collection service as an added incentive. 2 Local Events, Charities and Commnity Involvement Goal 9: Contribte to local commnity by hosting, sponsoring and being active in local events, charities and projects. 9.1 Engage 100% of management in local charities and organizations. 9.2 Participate in 10 local events per year. 9.3 Contribte 5% of profits into local events/charities/projects. 9.4 Implement programs to encorage employees to participate in local events/charities/projects. Or owners are actively engaged in many commnity efforts to foster greater edcation, health and happiness of individals who reside in San Mateo Conty. Programs target the yoth, elderly and needy, and range from the nationally recognized, sch as The Make a Wish Fondation, to the local, sch as serving local retirement home breakfasts. A list of the many programs and organizations that or owners are active in are inclded on the next page. In addition, every December for the last 15 years we have sponsored a food drive for needy families where food is collected crbside. We also maintain or portion of the Bay Trail for the benefit and enjoyment of the local commnity. (Please see Bay Trail Section for more details) 2 This is sometimes not possible de to franchise agreements with the Cites SSFSC are contracted with. 22

23 We are also very prod of or on-site 4R Learning Center where local stdents are invited to learn abot the importance of waste redction and recycling. The edcation center is positioned so children can look ot at the Bay and learn abot the different birds, plants and mammals that live there. Additionally, children can overlook the MRF and learn abot the work that goes into processing recyclables materials, constrction and demolition debris and wood and yard-waste. Inside the learning center there are different activities which teach the stdents what materials are hazardos, recyclable or destined for a landfill. Children learn abot where alminm, plastic and glass come from, the virgin materials they are made of, how they are sed, and how they are recycled and made into a new life of prodcts. Or hope is that as children learn more abot recycling and the importance of redcing waste, they will inflence the local commnities as a whole to make different choices abot what they throw away, and ltimately, redce the total tonnages going to landfills. 23

24 Local Commnity Involvement of SSFSC Owners Ed Bortoli Member of Soth San Francisco Rotary Commnity Service Center CORA Domestic Violence SSF High School and El Camino High School Interact clb Mission Hospice North Peninsla Neighborhood Services Rebilding Together Sexal Assalt Service Grop Safe Harbor Shelter Serving dinner at Safe Harbor Shelter Serving pancake breakfast at Rotary Plaza Retirement home. SSF Unified School District SSF Fire Department toy program SSF Boys and Girls Clb SSF Fondation for yoth SSF Francisco Day in the park SSF Sister City SSF Police Athletic Leage Spport all yoth sports teams in SSF Vince Fornesi Member of Brisbane Lions Fl shots contribtions White Cane Day for sight preservation. Spporter of SSF Day in the Park Scholarships for local Brisbane stdents Pmpkin Patch (Free pmpkins for children) Sierra Point Prowl (scholarship fnd) Ron Fornesi Member of SSF Host Lions Clb Eye Exams and glasses to local SSF stdents/residents in need Holiday Food Baskets to SSF families in need Spporter of SSF Day in the Park College Scholarships for SSF Stdents Spport Gide Dog Training Sponsor of SSF Pee Wee Leage Team SSF Lions Mdcats Sponsor of SSF PAL Project Read Sponsor families in need by helping with transition from shelter to permanent hosing Spport hearing programs Smmer jobs for yoth Pal Formosa Member of SSF Kiwanis Clb Holiday Food Baskets to SSF families in need Spporter of SSF Day in the Park College Scholarships for SSF Stdents Project Read Member of SSF Conference Center Athority SSF Unified School District Srpls Property Committee Board Member SSF Chamber of Commerce John Rossi Member of Rotary Clb (San Francisco Airport) Sponsor Golf Tornament to spport USO Donator to Airport Day Care Center Donator to Boys Hope and Girls Hope Donator to Make a Wish Fondation Dog Btton Member of the following: Millbrae Lions Clb Millbrae Chamber of Commerce St. Dnstan Men s Clb Knights of Colmbs Italian Catholic Federation br 403 Friend of Millbrae Library Monte Cristo Clb Peninsla Social Clb St. Ignatis Men s Clb Brisbane Eagles SSF Dcks Unlimited Chapter 24

25 Health and Safety Goal 10: Maintain a safe work place for all employees Continally pgrade health and safety policies to ensre employees are never pt at risk while working Strive for zero work place injries Strive for zero violations. Or company began in 1914 as a collection company, and over the years we have transitioned into a premier mlti-faceted solid waste collection and recycling company. Many of or employees are second and third generation, which instills a sense of family within or company and reaffirms or belief that SSFSC is an enjoyable place to work. Another demonstration of this is evident by virtally zero employee trnover! Ot of 100 employees, 87 of them have more than 9 years of seniority, and 25 have between years. We feel the secret to or sccess in keeping or employees happy is primarily that we geninely care abot everyone we work with, and that we offer comprehensive training and additional incentives to all of or staff. The most important goal for or owners is to keep SSFSC s employees safe. In the last 10 years, there have only been two instances where employees were injred and OSHA was notified. In both instances, OSHA determined that the incidents were not a reslt of poor management practices. We can also report that we have not received a violation of any kind since 2003, and we plan to keep it that way. All employees receive prevailing wages, even if the employee is not a nion member. We implement a policy of non-discrimination, and eqal and eqitable employment. Every employee is provided with a complete health and welfare package, as well as vision, dental, pensions, paid timeoff and holidays, and family medical and bereavement leave. The same benefits package is offered to all employees, regardless of position in the company. 25

26 Employee Training and Satisfaction Goal 11: Ensre all employees are trained adeqately for the eqipment they are working with and strive for employee satisfaction Ensre each employee is provided with 40 hors of training for all new eqipment and 8 hors of annal refresher training Enable pward mobility for high potential employees Provide on-site activities and employee incentives to increase and encorage employee retention. Other incentives for employees inclde, freqent on-site BBQ s, and for employees and their families to attend an annal company holiday party and an invitation to a family orientated trck rodeo and kids carnival. Employees are provided cstom jackets, an annal boot allowance and complimentary clothes-cleaning service for work niforms. We also provide compliment rewards ; for each compliment received by a cstomer, the employee is treated to lnch. We commend actions which are in the best interest of the company sch as reporting a theft, and the employee will be treated to lnch. For employees that live locally we provide free garbage collection service. Finally, one of or important roles in the commnities we serve is providing entry-level jobs to individals with limited edcation. We provide or employees with edcation and training opportnities inclding monthly safety meetings, driver safety training, and contining edcation, sch as management classes and conferences. We also provide comprehensive driver edcation and training and assist employees with obtaining appropriate drivers licenses. In addition, SSFSC provides extensive training (40 hors minimm) on any piece of eqipment that employees are assigned to operate. Thank yo. for reading and being a part of or First Sstainability Report. Or Report was developed by a team of people committed to ensring SSFSC is a major part of the sstainable development of San Mateo Conty and the Cities we service within it. Yo can find frther information abot or Company at We look forward to contine reporting and bilding on what we have started. If yo have comments or sggestions, we wold love to hear them! Please feel free to contact s via the website at contact.html, swing by or office or give s a call! 26

27 Appendix A Consolidated Smmary of Soth San Francisco Scavenger s First Sstainability Report Sstainability Action Plan (CY ) Goals and Targets Progress Goals and Targets Progress Environmental Climate Action Planning Goal 1: Redce direct and indirect greenhose gas (GHG) emissions. 1.1 Redce direct and indirect GHG emissions ahead of statewide GHG emissions redction goals. 1.2 Increase recycling and composting to avoid GHG emissions by over 20 times what or operations generate. Fleets and Fels Goal 2: Improve fleet efficiency and lower emissions which have negative air qality and GHG impacts. 2.1 Convert 86% of fleet to low/no emission technology by Increase rote efficiency and redce fel/ton for collection vehicles by 5% by Redce direct mobile combstion emissions by 20% by 2020 compared to 2006 baseline. 2.4 Go above and beyond air qality compliance standards for fleet. Green Bilding and Facility Energy Use Goal 3: Promote initiatives to redce facility-wide energy se and green bilding initiatives. 3.1 Obtain LEED accreditation for office bilding by Bild smaller sanitizing cookers to help redce natral gas sage by Replace lights in MRF to LEDs by Redce natral gas and electricity GHG emissions by 25% by 2020 compared to 2006 baseline. Recycling and Resorce Management Goal 4: Promote additional recycling and waste redction at SSFSC and within local commnities. 4.1 Recycle or compost 75% of waste generated by SSFSC office by Increase waste diversion rate to 75% for the commnities serviced by SSFSC by Assist SFO International Airport to exceed their crrent diversion rate of 75% and meet their goal of zero waste. 4.4 Assist the commercial and indstrial sector to increase recycling and waste redction efforts in Environmentally Preferable Prchasing Goal 5: Redce the negative environmental and social impacts of prodcts throgh effective preferable prchasing programs. 5.1 Implement a formal preferable prchasing program which covers 50% of office spplies by Implement a formal preferable prchasing program which covers 90% of office spplies by Facility Water Use Goal 6: Redce overall facility-wide water sage. 6.1 Bild smaller sanitizing cookers to help redce water sage by Redce water sage associated with landscaping by 30% by Local Economy and Commnity Spport Socially Responsible Procrement Goal 7: Promote local and minority owned bsinesses throgh procrement. 7.1 Prchase 20% of prodcts and/or services throgh local bsinesses by Prchase 20% of prodcts and/or services throgh minority owned bsinesses by Local Employees Goal 8: Incentivize living and working locally when possible. 8.1 Create programs to encorage SSFSC employees to live in the commnities serviced by SSFSC. Local Events, Charities and Commnity Involvement Goal 9: Contribte to local commnity by hosting, sponsoring and being active in local events, charities and projects. 9.1 Engage 100% of management in local charities and organizations. 9.2 Participate in 10 local events per year. 9.3 Contribte 5% of profits into local events/charities/ projects. 9.4 Implement programs to encorage employees to participate in local events/charities/projects. Employee Spport and Safety Health and Safety Goal 10: Maintain a safe work place for all employees Continally pgrade health and safety policies to ensre employees are never pt at risk while working Strive for zero work place injries Strive for zero violations. Employee Training and Satisfaction Goal 11:Ensre all employees are trained adeqately for the eqipment they are working with and strive for employee satisfaction Ensre each employee is provided with 40 hors of training for all new eqipment and 8 hors of annal refresher training Enable pward mobility for high potential employees Provide on-site activities and employee incentives to increase and encorage employee retention. Goal Progress Key New Achieved On Track Not on Track Missed Sspended 27

28 500 East Jamie Cort Soth San Francisco CA Phone: