KAEFER Profile Overview of KAEFER activities worldwide. 12/04/2017 KAEFER Profile 2017

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1 KAEFER Profile 2017 Overview of KAEFER activities worldwide 1

2 Who we are 2

3 Our vision To eliminate the energy waste 3

4 Our mission We support our clients success by delivering highly professional plant integrity services and solutions for the Industry, Marine & Offshore, and Construction business worldwide 4

5 Our core principles We care for the health and safety of our people and our environment. We base our long-term client relationships and profitability on excellence in quality and continuous process improvement. We respect cultural differences and promote value-based, entrepreneurial leadership. 5

6 KAEFER worldwide 6

7 Organisation Operations Excellence Board of Directors S. Hansen (CFO) P. Edelmann (CEO) P. Dalheimer (COO) Corporate Headquarters Competence Centers Regional Management Centres Administration WEU Western Europe LATAM Latin America CEE Central & Eastern Europe CONMAR Construction & Marine MESEA & APAC Middle East & South East Asia & Asia Pacific NASA North Atlantic & Southern Africa 7

8 Total turnover and employees As of 31/12/2016 8

9 Our strategy 9

10 Our RED strategy Increasing our competitive strength by being recognised, more efficient and different. 10

11 Our core services IASPI For the divisions Industry, Marine & Offshore and Construction: I A S P I Insulation Access Surface Protection Passive Fire Protection Interior Outfitting 11

12 Our roots 12

13 Expertise since First major insulation contracts for passenger ships 1960 Operations expanded in Germany and neighbouring countries Construction: Olympic stadium Munich 1918 Carl Kaefer & Co. established in Bremen focusing on insulation in the shipbuilding industry Norddeutscher Lloyd ocean liners Bremen and Europa 1950 Approaching new business areas; first major industry orders Industry: Shell refinery Netherlands 1970 Establishment of subsidiaries overseas, e.g. South Africa 13

14 Milestones in the company history Offshore: Snøhvit LNG 2007 Total turnover exceeds one billion euros for the first time; further expansion in both existing and new markets 2011 Subsidiaries in more than 50 countries; KAEFER Chair at Jacobs University Bremen Marine: Carnival Serenity 1990 Subsidiaries in more than 18 countries; biggest acquisition in history leads to market leadership in France Marine: Oasis of The Seas Offshore: Statoil frame agreement 2009 Subsidiaries in more than 45 countries; Award of Top Areva Supplier Quality Seal Industry: Dolphin Energy 2010 Growing presence of KAEFER in the South American market 14

15 Milestones in the company history Construction: Bharati Antarctic station 2012 KAEFER Health & Safety Year Industry: Shah Gas Offshore: Kårstø Maintenance 2013 Worldwide KAEFER Quality Year; start of the KAEFER Lean Journey 2014 RIP Serviços Industriais in Brazil becomes the newest member of KAEFER Industry: CSN Refractory Industry: Medupi Power Station 2015 Implementation of KAEFER s RED strategy 2016 Launch of the new, global intranet ONE Offshore: Aker BP Norway 15

16 Industry 16

17 Applications > Chemical and petrochemical plants > Refineries > Power plants including turbine insulation > Nuclear facilities > Industrial facades > Wood and paper industry > Food industry > Sea water desalination > LNG, methanol and ethylene plants and terminals > Natural gas storage vessels, tank farms > Thermal-solar plants, bio energy and environmental technology > District heating and supply systems > Cement works > Fertiliser factories and waste incineration 17

18 Scope of work > Planning and development > Manufacturing > Material supply and delivery > Assembly and installation > Service and maintenance > Project and quality management > General contracting services > Inspection and testing > Thermal auditing 18

19 Marine & Offshore Photo: Øyvind Hagen, Statoil ASA 19

20 Applications > Offshore production platforms > Offshore receiving terminals > Offshore drilling rigs > FPSO facilities > LNG and LPG carriers > Cruise ships and ferries > Naval vessels > Yachts > Merchant vessels and special vessels 20

21 Scope of work > Engineering > Planning, conception and design > Inspection and testing > Material supply > Construction and new build > Service and maintenance > Conversion, modernisation and refurbishment > Project and quality management 21

22 Construction 22

23 Applications > Health care industry > Automotive industry > Aerospace industry > Logistics and airports > Pharmaceutical and chemical industry > Communications and IT > Housing companies > Shopping centres > Tunnels 23

24 Scope of work > Planning and development > Engineering > Project management 24

25 Our project highlights 25

26 Troll A 3 & 4 Pre-compressor > Owner: Statoil > Client: Aibel > Location: Norway > Executing company: KAEFER Energy AS > Time frame: today > Man hours: 560,000 > Scope of Work/Description: > Insulation > Interior Outfitting > Scaffolding > HVAC > Surface Protection Photo: Øyvind Hagen, Statoil ASA 26

27 Anthem of the Seas > Owner: Royal Caribbean International > Location: Germany > Executing company: KAEFER Schiffsausbau GmbH > Time frame: > Man hours: 27,000 > Scope of Work/Description: > Interior outfitting theatre > Interior outfitting medical center 27

28 Erber Campus: New building > Owner: Erber AG > Location: Getzersdorf, Austria > Executing company: KAEFER Isoliertechnik Ges.m.b.H > Time frame: > Scope of Work/Description: > 2,300 m 2 plasterboard walls > 3,200 m 2 facing layers > 700 m 2 metal ceilings > 500 m 2 plasterboard ceilings > 1,000 m 2 acoustic panels > 600 pc. window frames incl. shading 28

29 Medupi Power Station > Owner: Eskom Holdings SOC Ltd > Client: Mitsubishi Hitachi Power Systems > Location: Lephalale, Limpopo Province > Executing Company: KAEFER Energy Projects (PTY) Ltd. > Time frame: 2014 current > Man hours: 2 million > Scope of Work/Description: > Access & Insulation > Provide scaffolding, heat & sound insulation for Boiler Units 6 through 1 > 6,000 tons of scaffolding equipment, 171,299m² insulation works 29

30 Our technical expertise 30

31 Corporate Competence Centers > Fully operative P&L entity > Global responsibility for four distinct product lines: > Liquid gases, cryogenic insulation > Industrial mattresses, material deliveries > Renewable energies > Nuclear insulation, passive fire protection, radiation protection (gamma- and neutron shielding) > Project and product engineering > Accredited by the German Custom Authority as authorised exporter > Operates own production facilities in Germany, USA, China and Hungary 31

32 Technical Excellence & Support > As part of Corporate Operations Excellence, Technical Excellence & Support paves the road for future solutions and watches out for upcoming technology developments in order to ensure KAEFER s strong market position > Technical Excellence & Support areas of expertise are structured along KAEFER s core business: > Thermal insulation > Acoustics > Passive Fire Protection > Surface Protection > Technical guidelines, standards, patents 32

33 Health & Safety 33

34 Health, Safety & Environment > The health of our employees is our top priority > Safety First! is more than a goal or a stated commitment, it is the bottom line: > Our target is an annual 20% reduction in Lost Time Injuries (LTI) and Total Recordable Cases (TRC) > We focus on Behavioural Safety > We design and promote lean processes and systems in the HSE disciplines 34

35 Health, Safety and Environment From an environmental point of view, our clear aim is to reduce our ecological footprint in our offices, on sites and in communities > We are committed to measure our impacts and develop strategies to reduce it > We take responsibility for this by acting as role models 35

36 Quality 36

37 Quality > Quality is not just about rules but is also about attitude and behaviour for working together towards providing good quality in everything we do while being committed to improve at all times > Quality is a key business objective for KAEFER and essential in order to be and stay successful 37

38 Quality at KAEFER means to > ensure the delivery of a project to expectations > have good procedures and following them > have the right skills and team > maintain sustainable customer relationship: listen and tell > deliver what the customer specified > involve with our mind-set, procedures, capabilities and feedback > and to ensure that Technical Quality is the outcome, not the cause 38

39 The KAEFER Lean Journey 39

40 KAEFER s Lean Journey > On KAEFER s Lean Journey we create customer value by continuously improving towards waste free processes > It is our objective to deliver our services to our customers without any incidents, on time and in the most cost-efficient way. This includes providing our services right, the first time according to our client quality requirements WE + LEAN = KAEFER 40

41 True North of KAEFER s Lean Journey > In order to meet this objective we > Build safety into processes and use the most healthy, secure and efficient work methods and tooling > Create a stable flow of work, without interruptions and waiting times for workers > Work with optimal crew sizes within a work process, so that everybody can add value at all time and nobody has any waiting time > Ensure that all needed material is available (right piece, right time, right place, right quantity, right quality) so that workers can constantly perform their work and their motion to collect material is reduced to a minimum 41

42 True North of KAEFER s Lean Journey > In order to meet this objective we > Perform our work right, the first time, meeting quality requirements of our clients and avoiding any rework > Use visual controls to compare actual process performance to expected performance including safety, on-time delivery, productivity and quality > Do a proper root cause analysis in case of performance deviations in order to stabilise and further improve the process 42

43 True North of KAEFER s Lean Journey > We can become better every day. Therefore we are routinely analysing and improving our processes towards the next target condition. Managers are coaching their teams to strengthen their problem solving capabilities and confidence as a base for this continuous process improvement routine and culture > Striving for the True North is part of our KAEFER strategy to increase our competitive strength, by being recognized, more efficient and different 43

44 Our people 44

45 We care about our people > Every day 25,000 men and women, join each other in one of the more than 2,000 KAEFER locations worldwide > By systematically developing our employees skills and investing in first-class training and qualifications we prepare them for the future demands of the market > To support and strengthen these skills and the intercultural cooperation, we establish cross-border networks > As a result we have many longstanding employees all over the world. In 2016: > 31 employees celebrated 40 years > 55 employees celebrated 30 years > 108 employees celebrated 25 years > 81 employees celebrated 20 years > 582 employees celebrated 10 years 45

46 Training and development programmes > We encourage our employees to develop their skills > Between 2012 and 2016 > 77 employees participated in the KAEFER Junior Leadership Programme > 52 employees took part in the KAEFER Advance Management Programme > 40 employees were trained as Lean Leaders on local, regional and global level One of the biggest responsibilities of a Lean Leader is to become a Lean coach in order to increase the know-how of his colleagues and supervisors, which can sometimes be a very challenging experience. 46

47 Training and development programmes Between 2008 and 2016 over 900 employees participated in the KAEFER Project Management Qualification Programme (PMQ) > Highly customised to the specific needs of the global as well as to local needs and laws > Three qualification levels > Level 1: 426 participants > Level 2: 321 participants > Level 3: 214 participants 47

48 Thank you. 48

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