Non-Revenue Water Management in Cyprus. Bambos Charalambous Managing Director Hydrocontrol Ltd

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1 Non-Revenue Water Management in Cyprus Bambos Charalambous Managing Director Hydrocontrol Ltd

2 2 Water Management in Cyprus

3 Recent Water Situation in Cyprus Gradual change in the climate Substantial decrease in annual rainfall >20% Reduction in the runoff into the reservoirs > 40% Periods of low rainfall are becoming more frequent Demand is continuously increasing Frequent periods of low or no rainfall : , , Government forced to apply water restriction measures o Drastic water cuts in irrigation o Severe restrictions to domestic water supply Add Water to the National Balance: o Construction of Desalination plants: 60Mm 3 (75% of total potable needs) o Use of treated effluent for agriculture: 10Mm 3 (5% of total irrigation needs) Need for water conservation and leakage management 3

4 4 Lemesos Cyprus August m 3 /day

5 5 NRW Management Is a continuous activity Is an integral part of distribution network management Is based on a long term strategy Is cost effective especially in water scarce areas HOWEVER ITS SUCCESS DEPENDS: On commitment and dedication at all levels Adoption of appropriate methodologies and technologies Use of appropriate and reliable indicators for benchmarking, such as : litres/service connection /day and ILI

6 6 Key Performance Indicators Water Board of Nicosia YEAR % of SIV ILI Lit/conn/day Water Board of Larnaca YEAR % of SIV ILI Lit/conn/day Water Board of Lemesos YEAR % of SIV ILI Lit/conn/day

7 7 Network Design and Development

8 Major Network Developments Water Board of Lemesos Major expansion of storage and supply network Establishment of pressure zones and DMA Installation of SCADA system Pressure reduction study Installation of PRVs in 8 out of 27 DMAs Digitization of all maps of the water distribution system Review of the leakage control activities by external consultant Recommendations for the establishment of a leakage management policy to date DMA re-design and pressure management Use of advanced technology in DMA monitoring and leak detection Adoption of IWA WLTF best practice approach to NRW management Source: WBL 8

9 Key Considerations DMA categories Small : <1000 properties Medium : properties Large : properties Factors considered in DMA design Minimum variation in ground level Single entry point into the DMA Well defined DMA boundaries Area meters correctly sized and located Apply pressure management

10 Typical DMA Inlet Chamber Source: WBL 10

11 Monitoring and Data Transfer Dedicated Computer in Control Room Data Communication s / sms sent from each DMA Alarms sent to Operator s mobile phone for: o High/Low pressure o High MNF o No flow o Low battery status WWW PSTN and GSM Network PROGRAMMABLE CONTROLLERS IN DMAs 11

12 Pressure Management 12 Before pressure reduction After pressure reduction Reduction in MNF Reduction in: surges and excess pressures burst rates and background leakage, cut repair costs flow rates of all leaks some components of consumption

13 13 Pipeline and Assets Management High quality materials / Proper installation High standard of maintenance Pipeline replacement using a decision support system

14 Accurate and Comprehensive Metering the first step in establishing how much water is produced and/or being used Accurate measurement of: o o o o o Water produced and/or imported Water flow to and out of treatment plants Water flow to and out of storage reservoirs Water flow into Districts Customer consumption Eliminate or minimise Authorised Un-metered Consumption 14

15 15 NRW Activities

16 Annual Water Balance (m 3 ) ( Top - Down ) Reaching the point of Accountability 16

17 Apparent Losses ( commercial losses) All customers are metered Water theft o Theft from hydrants o Meter by-passes o Tampering with meters Meter under- registration o o o Improve meter accuracy Volumetric meters Certified meter test bench Meter reading errors o o o Hand-held devices Change meter readers routes Check zero/low consumption Accounting errors o o Billing software Threshold alarms Apparent Losses = Loss of Revenue (valued at retail billing rates) Source: Rizzo and Cilia,

18 18 Real Losses ( physical losses) Main Causes are: o Ageing pipes o Damage to pipes by others o Lack of or poor maintenance o Improper installation / materials o Pressure (excess/fluctuation/transients) o Seasonal weather variations o Traffic loading and vibration o Intermittent water supply

19 Speed and Quality of Repairs Tactics: Minimize leakage run time ; Management of leak ID, location, and repair processes; Measure leak run & repair times; Quality materials specification; Quality repairs & inspection; Corrosion control Number of Pipes Repaired Response Repair Time WBL Reported leaks (34%) 243 (11%) Next day (13.5%) (55%) Same day (85%) Next two days (1.5%) House connection polyethylene House connection galvanised iron Distribution pipework 19

20 Active Leakage Control 20

21 DMA (Sector 2) Pressure Reduction AZNP (m) Actual MNF (m³/hr) Background losses(m³/hr) Locatable losses (m³/hr) before after before after before after before after ,92 2,16 0,63 0,24 1,88 0, ,69 3,85 3,39 1,65 0,16 0, REDUCTION ,07 2,24 1,53 30 m0,71 3 /hr 0,05 0, ,58 2,56 1,70 0,82 0,35 0,20 (Sector 2) (25%) ,50 2,52 1,68 0,82 2,23 0, ,96 9,78 5,42 2,41 4,16 3, ,04 6,84 5,62 2,55 0,37 0, ,52 10,44 5,91 3,38 5,11 2,56 Annual water 39 7,60 saving 7,20 3,42 = 220 3, ,51 0,50 m ,06 3,73 1,13 0,96 2,01 1, ,80 18,00 5,57 or 4, , , ,01 7,92 4,63 3,54 2,17 0, ,17 4,32 1,32 1,05 2,21 1, ,45 3,96 1,48 1,10 1,48 1, ,55 2,44 0,32 0,23 2,26 1,24 Total before 117,92 43,75 34,32 Total after 87,96 27,09 21,02 21

22 22 Reduced Burst Frequency ( Reported Leaks) Description Number of bursts reported Reduction of leaks Before (7 months) After (7 months) Distribution mains % Communication pipes % ANNUAL COST SAVING IN PIPE Comparison BURST of Results REPAIRS Location Pressure Reduction Overall reduction in burst incidents Cyprus (Water Board of Lemesos) Australia (A.Lambert) 32% 41% 40% 55%

23 23 Leakage Monitoring

24 DMA Flow and Pressure Monitoring 24

25 MNF Analysis PRIORITISE LEAKAGE ACTIVITIES BASED ON ESPB AND ON VALUE OF WATER SAVED 25

26 MNF Monitoring 26

27 27 Awareness (A)=2days Location (L)=8days Repair (R)=1day Leak Location and Repair Loss of water=4200m 3 A L R Crack 7 mm wide on DN150mm AC pipe Awareness (A)=2days Location (L)=28days Repair (R)=2days Loss of water=7200 m3 A L R Three leaks were located and fixed.

28 28 Targeting and Benchmarking

29 Targeting and Benchmarking Goal Setting Identified areas to be improved Prioritised most effective actions Benchmarking Decided on Key Performance Indicators Checked and compared performance to other utilities 29

30 N R W a s % o f S I V 30.00% 25.00% 20.00% 15.00% 10.00% 5.00% Non Revenue Water Financial PI basic (IWA Level 1, Fi 36) Drought Years Intermittent Supply 0.00% Source: WBL Y E A R 30

31 litres/conn/day Litres / service connection / day Operational PI for Real Losses basic ( IWA Level 3, Op 24 ) Technical Performance Category: A pressurised system : average pressure 40 m (Developed Countries) Source: WBL Drought Years Intermittent Supply YEAR : <100 litres/connection/day Source: Liemberger,

32 Infrastructure Leakage Index Operational PI for Real Losses Detailed (IWA Level 3, Op 25) Technical Performance Category: A (ILI 1-2: Excellent no specific intervention required) (Developed Countries) Source: Liemberger, 2005 I L I Drought Years Intermittent Supply Source: WBL YEAR 32

33 International Comparison Source: Seago, McKenzie, Liemberger, Halifax 2005 Total of 146 data from 31 countries DEVELOPED COUNTRIES DEVELOPING COUNTRIES I L I Cyprus

34 34 Intermittent Water Supply

35 35 Effects of Intermittent Supply Significant increase in the number of reported pipe bursts 20 DMAs: 373Km: 45%total Description Number of reported breaks %increase Mains 1/7,14km 1/2,38km 300 Service connections 15,5/1000 connections 29,7/1000 connections 200

36 36 Effects of Intermittent Supply Significant increase in Total Leakage TOP DOWN LeakageLeakage BOTTOM UP

37 Effects of Intermittent Supply System Input Volume Vs Consumption Year System Input Volume (m 3 ) Customer Consumption (m 3 ) Total Difference Total Difference

38 38 Effects of Intermittent Supply System Input Volume Vs Consumption Year System Input Volume Customer Consumption 2007 Before Intermittent Supply 0% (base line) 0% (base line) 2008 Intermittent Supply -17,5% -9,2% 2009 Intermittent Supply -9,1% -8,9% 2010 After Intermittent Supply +12,8% -1,2%

39 Cost of Intermittent Supply Cost to the Water Board of Lemesos for the 2 years ( ) of Intermittent Supply: Loss of revenue: o Reduction in sales cost of water saved: Additional operational expenses: o Staff overtime for opening / closing valves: o Repairing additional reported breaks: Additional cost after Continuous Supply was established: o Additional leakage ( ): o Estimated cost of locating leaks: o Estimated cost of repairing leaks:

40 Thank you Bambos Charalambous Tel.:

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