How to Read Your Water Bill and related topics. Tom Heikkinen, General Manager

Transcription

1 How to Read Your Water Bill and related topics Tom Heikkinen, General Manager

2 All about us INTRODUCTION

3 Our History

4 In The Beginning 1870s: Water from Madison s private wells and lakes was unfit to drink Need for fire protection 1881: Council votes to establish a public waterworks 1882: Waterworks is installed.

5 Today: At a Glance Population served: 250,000 Customer accounts: 68,000 (metered) Production wells: 22 Annual pumpage (2014): 10 billion gallons Average daily pumpage: 28 million gal/day Miles of water main: 830 Employees: 125 Annual revenue: $40+ million

6 MADISON MUNICIPAL SERVICES BILL

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9 Water Portion base charge according to meter size. consumption charge based on gallons used

10 Water Rate Allocation InterDepartmental Supplies 3% 6% Capital Assets 2% Purchased Services 15% Debt Service 27% Salary & Benefits 31% PILOT 16%

11 Water Utility PILOT Payment $6,000,000 $5,000,000 $4,000,000 $3,000,000 $2,000,000 $1,000,000 $ Average Annual % Change 1999 to to 2013 Plant in service 7.1% 6.5% Tax rate -0.4% 2.4%

12 Sewer Portion $12.30 vs. $4.50 base charge. Reflects different ratemaking authority

13 Fees Landfill remediation: For maintenance & environmental restoration of closed landfills. Fire protection charge: An obligation of the Municipality to the Utility.

14 Stormwater Portion Base charge is a fixed amount on every bill. Other charges are based on the square footage of a parcel. Pervious surfaces are charged a lower rate than impervious surfaces such as roofs and driveways.

15 Who sets the rates? Public Service Commission of Wisconsin Water Fire Protection Charge Madison Common Council Sewer Stormwater Landfill Remediation Madison Water Utility files a rate increase application every few years. City of Madison Engineering Division submits new rates annually.

16 Average Total Bill Number of People Water Used in Gallons Dollar Amount One 1,800 to 2,900 Gallons $36 to $41.75 Two 2,900 to 5,000 Gallons $41.75 to $53 Three 5,000 to 7,000 Gallons $53 to $66 Four 7,500 to 10,000 Gallons $66 to $80 Five 10,000 to 12,500 Gallons $80 to $93

17 WATER CONSERVATION AND EFFICIENCY

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19 Our 20 by 20 Goal 58 gallons per person per day Residential water use Population

20 Indoor Water Uses

21 28% of indoor use

22 Toilet rebate program

23 Water & energy 1 billion gallons of water saved = 2 million fewer kwh of electricity used This is enough electricity to power 250 Madison homes for an entire year!

24 AMI: Advanced Metering Infrastructure Improved Cash Flow Industry Leadership Improved Customer Service Enhanced Data Management Improved Water Resource Management

25 The big leap from this

26 To this!

27 65,000 customers 90% retrofit by contractor 10% meter replacement in-house with solid state technology Switch to monthly billing Convert to gallons from CCF Meter Data Management system to integrate with SCADA, GIS, etc. 68K endpoints, 116 repeaters, 10 collectors Budget: $14M

28 Leak Detection More than 1,000 customers contacted Leaks as high as 300+ gallons an hour Continue to call and investigate high usage Emergency shut-offs

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30 #EveryDropMadison

31 Daily breakdown

32 Hourly breakdown

33 Year over year comparisons

34 High usage alerts

35 Education & Outreach

36 Where we are headed RATES

37 Utility Bill History/Forecast Average Customer Perspective Monthly Billing

38 Amonut Average Monthly Residential Water Bill by Year $30 $25 $20 $15 $10 $5 $ Year est 2016 est 2017 est 2018 est 2019 est

39 Rate Proposal 5-Tiered residential rate Low base charge (60% cost recovery) No declining block for non-residential Class based rates actual demand ratios

40 What s in the pipeline WATER INFRASTRUCTURE

41 Infrastructure Renewal Crews respond to ~250 main breaks a year. Nearly half (~400 miles) of Madison s water mains need replacement

42 Rapid Increase in Water Utility Investment

43 Rebuilding and renewing Pipeline Project Budget (in millons) * 2017* 2018* 2019* 2020* *projected budget

44 Innovation Structural Cured in Place Pipe (CIPP) allows new main to be installed inside an old main, without tearing up an entire street.

45 Other Initiatives Reducing water loss Energy saving studies Source water protection Facility upgrades

46 QUESTIONS?