Water / Wastewater Fund

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1 WATER/WASTEWATER FUND The Water/Wastewater Fund is used to account for the provision of water and wastewater services to residents of the City. All activities necessary to provide water/ wastewater services are included in this fund. Accounting activities are similar to commercial accounting in that revenues and expenses are accounted for on a full accrual basis, depreciation expense is recognized on the income statement, and all costs are recovered through user charges. Water / Wastewater Fund The Water/Wastewater Fund contains five departments: Utility Collections, Water Distribution, Water Production, Wastewater Treatment, and Sewer Collections. Utility Collections is responsible for billing and collecting water, wastewater, and solid waste revenues, and collects in excess of $17.57 million each year. The Water Distribution department is responsible for installation and maintenance of the City s transmission and distribution water system. The Water Production department is responsible for maintaining adequate water supplies for the City of Lufkin. There are currently twelve water wells that provide water for the City, with four ground and five elevated storage tanks as reserves. The Wastewater Treatment department is responsible for treating all wastewater from the wastewater collection system. The treatment plant is a waste activated sludge plant with a treatment capacity of 11.3 million gallons per day. The plant experiences an average daily flow of over 6 million gallons and maintains a laboratory and staff to test industrial waste discharge to ensure compliance with effluent discharge limits and pre-treatment standards. The Sewer Collections department maintains the wastewater collection system. Its primary function is repair and replacement of existing sewer lines, but is also responsible for new sewer taps, installing extension lines, and infiltration/inflow correction Page 175

2 Utility Collections MISSION The mission of the Utility Collection Department is to provide accurate and timely utility billings, collections and record keeping while insuring prompt deposit of revenues for the benefit of the City in its efforts to provide services to the citizens of Lufkin. DESCRIPTION OF SERVICES PROVIDED The Utility Collection Department performs meter reading, billing and collection functions. Approximately 15,000 meters are read per month. Meter readers also disconnect services on nondeposit accounts and provide this information to service personnel. Service personnel develop routes, connect and disconnect services for nonpayment of bills, perform customer requested inspections and check for leaks as required. Office personnel maintain customer accounts, perform customer billing functions, collect customer deposits, maintain billing records, Description prepare work orders and coordinate new customer services. They also assist customers with billing inquiries and receive customer payments. WORK PROGRAM Acquisition, installation and application of check remittance and lock box product to enhance check processing time and allow for redistribution of work efforts. Convert computer interface to NaviLine application. Develop meter change-out program for Water Distribution. WORKLOAD INDICATORS & PERFORMANCE MEASURES Total number of bills generated monthly. 14,500 15,000 15,400 Total number of bills generated monthly within 2 working days of cycle billing date. Bill all active utility customers on a monthly basis within 99% accuracy level within 2 working days of cycle date. Total number of customer requested connects/disconnects on Monthly basis. Number of connects/disconnects completed within one working day of request Performed connects/disconnects within one working day of request 98% of time. 14,355 14,850 15,246 99% 99% 99% % 95% 98% Page 176

3 FUND Water / Wastewater DEPARTMENT Utility Collections Personnel Services 372, , , ,066 Benefits 147, , , ,018 Supplies 84,360 94,550 82,550 95,575 Maintenance of Equipment 13,973 15,084 15,334 16,235 Miscellaneous Services 44,519 49,196 52,446 52,206 TOTAL 663, , , ,100 Director of Utility Collections Office Manager Account Clerk / Office Assistant III Office Assistant III Foreman Head Meter Reader Meter Reader / Servicer Meter Reader FULL TIME TOTAL SIGNIFICANT CHANGES Page 177

4 DIVISION: Billing and Collection Utility Collections / Billing and Collection The Billing and Collection division includes departmental administration, utility billing, and collection activities. The administrative function is responsible for the day-to-day management, policy formulation, and planning activities of the department. Billing and collection activities include utility bill processing and mailing, collection of utility payments, and cash reconciliation of billing and collection. Personnel Services 233, , , ,594 Benefits 84,181 87,312 87,312 95,816 Supplies 58,680 58,050 60,050 68,700 Maintenance of Equipment 4,993 4,484 4,734 4,735 Miscellaneous Services 25,851 30,279 33,529 33,530 TOTAL 407, , , ,375 Director of Utility Collections Office Manager Account Clerk Office Assistant III Office Assistant III FULL TIME TOTAL Page 178

5 DIVISION: Meter Reading Utility Collections / Meter Reading The Meter Reading division is responsible for reading residential and commercial water meters throughout the city, cutting utilities off for nonpayment of utility bills, and for meter re-readings when readings are in dispute. Personnel Services 139, , , ,472 Benefits 63,064 66,803 65,605 65,202 Supplies 25,680 36,500 22,500 26,875 Maintenance of Equipment 8,980 10,600 10,600 11,500 Miscellaneous Services 18,668 18,917 18,917 18,676 TOTAL 255, , , ,725 Foreman Head Meter Reader Meter Reader / Servicer Meter Reader FULL TIME TOTAL Page 179

6 Water Distribution MISSION The mission of the Water Distribution Department is to provide treated water as required by the Texas Commission on Environmental Quality (TCEQ), by maintaining the distribution system with minimum interruptions of service, to the citizens of Lufkin. DESCRIPTION OF SERVICES PROVIDED The Water Distribution Department is responsible for all water utilities functions. This responsibility encompasses services such as maintenance of the water distribution system, meter services, water and wastewater taps, fire hydrant repair, repair or replacement of broken water lines, locating water and wastewater lines for other utilities and contractors, carrying out the radio read meter change out program. The Water Distribution Department continuously strives to meet the needs of the citizens on a daily basis by performing these functions in as timely and accurate a manner as possible. Description WORK PROGRAM The Water Distribution Department will continue to maintain the existing system and extend service to newly developed areas or annexed property. The department will continue to strive to ensure all requests for new water taps are completed within ten days of request. The Water Distribution staff will continue to ensure that the water is treated and meets the standards as required by TCEQ 100% of the time. The department will continue to strive to ensure all water leaks are repaired as quickly as possible to reduce excess water loss. WORKLOAD INDICATORS & PERFORMANCE MEASURES Total number of gallons water flushed N/A 25,228,500 26,000,000 Total number gallons water pumped N/A 2,791,431,000 2,800,000,000 % of Total Gallons water Flushed N/A 0.9% 0.9% Number of New water taps Number of New water taps completed within 10 days Complete new water taps within 10 days 50% of the time 40% 49% 50% Page 180

7 FUND Water / Wastewater DEPARTMENT Water Distribution Personnel Services 529, , , ,925 Benefits 219, , , ,302 Supplies 118, ,629 92, ,615 Maintenance of Equipment 461, , , ,185 Miscellaneous Services 119, , , ,836 Sundry Charges Capital Outlay - - 5,407 - TOTAL 1,448,140 1,580,249 1,499,130 1,369,863 Water Distribution Superintendent Foreman Equipment Operator III CDL Truck Driver Warehouse Manager Customer Service Inspector Code Enforcement Officer Laborer Engineering Survey Tech Rodman Office Assistant III FULL TIME TOTAL SIGNIFICANT CHANGES In Fiscal Year, the Engineering Survey Tech Rodman position was transferred to the General Fund Engineering Department. All shared costs are funded through the general and administratative charges. Page 181

8 DIVISION: Transmission Mains This division is responsible for repairing water mains, fire hydrants and wastewater lines as needed. Water Distribution / Transmission Mains Water Distribution & Maintenance Supervisor Personnel Services 182, , , ,617 Benefits 64,017 75,150 74,061 58,432 Supplies 39,193 40,875 36,175 33,410 Maintenance of Equipment 25,425 25,900 25,900 28,250 Miscellaneous Services 38,807 44,602 44,602 45,866 TOTAL 350, , , , Water Distribution Superintendent Warehouse Manager Code Enforcement Officer Engineering Survey Tech Rodman Office Assistant III FULL TIME TOTAL Page 182

9 DIVISION: Distribution Lines Water Distribution / Distribution Lines This division is responsible for general maintenance of water well field lines coming from the pumps to the plant, and for maintenance and emergency repairs of the water lines within the City s jurisdiction. Personnel Services 211, , , ,113 Benefits 98, , , ,956 Supplies 52,704 65,854 36,647 47,225 Maintenance of Equipment 190, , , ,135 Miscellaneous Services 67,569 72,226 72,226 69,345 Capital Outlay - - 5,407 - TOTAL 620, , , ,774 Foreman II Heavy Equipment Operator CDL Truck Driver Laborer FULL TIME TOTAL Page 183

10 DIVISION: Meters & Sets This division is responsible for water and wastewater taps/services, repair of water leaks and fire hydrant repairs. Water Distribution / Meters & Sets Personnel Services 135, , , ,195 Benefits 56,873 62,391 63,021 65,914 Supplies 26,505 31,900 19,400 21,980 Maintenance of Equipment 245, , , ,800 Miscellaneous Services 13,220 13,362 13,912 12,625 Capital Outlay TOTAL 477, , , ,514 Foreman Heavy Equipment Operator Laborer Customer Service Inspector FULL TIME TOTAL Page 184

Wastewater Treatment MISSION The mission of the Wastewater Treatment Plant is to evaluate and treat sewage in order to meet the standards set forth by the TCEQ and the EPA to allow for safe streams

11 Wastewater Treatment MISSION The mission of the Wastewater Treatment Plant is to evaluate and treat sewage in order to meet the standards set forth by the TCEQ and the EPA to allow for safe streams and rivers. DESCRIPTION OF SERVICES PROVIDED Wastewater Treatment is responsible for the operation and maintenance of the treatment plant. The plant is a conventional waste activated sludge plant with a treatment capacity of 11.3 million gallons per day with an average flow of 6.3 million gallons per day. Activated sludge is transferred to three 700,000 gallon anaerobic digesters, held for 15 days at 100 to 105 degrees F. The anaerobic sludge is de-watered by a belt press then trucked to a permitted beneficial land use site. The plant effluent is discharged into Hurricane Creek. Description WORK PROGRAM The staff of the WWTP will continue to operate and maintain the plant so that all standards set by TCEQ are met. The maintenance division will repair and maintain the structures, equipment and grounds of the Wastewater Treatment Plant. The plant employees will continue to maintain the Plant grounds to provide a positive appearance to the Public. Wastewater Treatment Plant Aeration Basin WORKLOAD INDICATORS & PERFORMANCE MEASURES Number of gallons sewage treated 2,193,644,200 2,034,038,000 2,113,841,100 Operating Costs per Gallon of wastewater treated $ $ $ Total number of Lab test performed 25,492 24,996 25,244 Average Treatment Cost per ton of dry solids removed $49 $46 $47 Page 185

12 FUND Water / Wastewater DEPARTMENT Wastewater Treatment Personnel Services 629, , , ,813 Benefits 245, , , ,168 Supplies 216, , , ,160 Maintenance of Equipment 190, , , ,750 Miscellaneous Services 753, , , ,084 Capital Outlay 24,892 13, TOTAL 2,060,549 2,061,283 2,042,295 2,079,975 WWTP Superintendent Assistant Superintendent Office Manager Environmental Manager Environmental Technician Lab Supervisor Lab Technician Operator Truck Driver Utility Worker Maintenance Mechanic Electrical Maintenance Tech Grounds Maintenance (Summer) FULL TIME PART TIME TOTAL SIGNIFICANT CHANGES Page 186

13 DIVISION: Administration Wastewater Treatment / Administration The Administration Division supports all interdepartmental goals, receives additional training on environmental compliance regulations, implements all environmental regulation upgrades, collaborates with Plant Lab personnel on daily analysis, instructs and guides the operators and mechanics, implements and enforces the City s Pretreatment Program. Personnel Services 207, , , ,556 Benefits 74,444 72,136 71,835 78,699 Supplies 11,333 10,950 11,200 11,050 Maintenance of Equipment 975 1,000 1,000 1,000 Miscellaneous Services 589, , , ,990 TOTAL 884, , , ,295 WWTP Superintendent Assistant Superintendent Office Manager Environmental Manager Environmental Technician FULL TIME TOTAL Page 187

14 DIVISION: Operations Wastewater Treatment / Operations The Operations Division is responsible for the efficient operation of the Wastewater Control Plant. The Division strives to meet goals established by the Administrative Division and the Administration of the City of Lufkin. Each operator is responsible for the plant effluent and biosolids disposal ensuring there is no state or federal violation Personnel Services 162, , , ,625 Benefits 56,497 64,275 64,155 67,837 Supplies 109, , , ,120 Miscellaneous Services 5,808 5,000 3,500 2,700 TOTAL 334, , , ,282 Operators FULL TIME TOTAL Page 188

15 DIVISION: Maintenance Wastewater Treatment / Maintenance The Maintenance Division is responsible for maintaining and repairing equipment and tools associated with the Wastewater Treatment Plant and Water Plant. Personnel Services 199, , , ,639 Benefits 91,574 92,812 91,765 99,936 Supplies 75,136 68,429 48,554 49,250 Maintenance of Equipment 189, , , ,750 Miscellaneous Services 54,737 54,194 51,595 49,994 Capital Outlay 24,892 13, TOTAL 635, , , ,569 Maintenance Mechanic Electrical Maintenance Tech Utility Worker Truck Driver Grounds Maintenance (Summer) FULL TIME PART TIME TOTAL Page 189

16 DIVISION: Laboratory The Laboratory Division is responsible for testing samples to ensure that the effluent and industrial pretreatment samples is consistent with standards set by Local, State and Federal statutes. Wastewater Treatment / Laboratory Personnel Services 59,376 62,104 61,604 62,993 Benefits 22,680 23,739 23,739 25,696 Supplies 20,196 24,650 24,650 19,740 Miscellaneous Services 103, , , ,400 TOTAL 205, , , ,829 Laboratory Supervisor Laboratory Technician FULL TIME TOTAL Page 190

MISSION The mission of the Water Production Department is to provide the citizens and the industries of the City of Lufkin with safe, dependable, and inexpensive water for public consumption and

17 MISSION The mission of the Water Production Department is to provide the citizens and the industries of the City of Lufkin with safe, dependable, and inexpensive water for public consumption and adequate fire protection. DESCRIPTION OF SERVICES PROVIDED WORK PROGRAM The fiscal year goals for the Water Plant are to rehabilitate the newly acquired Abitibi wells including the electrical upgrade estimated to cost $400,000 and other equipment for use by the City of Lufkin. The City s existing wells, pumps and storage tanks shall also be maintained to ensure a consistent quality and quantity of drinking water that meets or surpasses the requirements set by the State of Texas. The Water Production staff is responsible for the maintenance and operation of the City of Lufkin Water Treatment Plant, eleven water wells, four one-million gallon capacity ground storage tanks, one two-million gallon capacity ground storage tank, four elevated storage tanks with a combined capacity of fourmillion gallons. The operation of these units will consistently meet or exceed State mandated regulations. Water Production WORKLOAD INDICATORS & PERFORMANCE MEASURES Description Total gallons water pumped into distribution 2,849,222,900 2,888,083,000 2,886,656,000 Total Amount of Chlorine Used to Treat Water (in tons) Monthly bacterial test are negative 100% of the time 100% 100% 100% Operation & Maintenance Cost per million gallons of Water delivered to Distribution Water Storage Tank on Whitehouse Drive $827 $583 $704 Page 191

18 FUND Water / Wastewater DEPARTMENT Water Production Personnel Services 59,913 47,186 61,296 44,126 Benefits 17,221 16,502 15,135 15,135 Supplies 268, , , ,975 Maintenance of Equipment 178, , , ,700 Miscellaneous Services 1,481,627 1,544,697 1,580,218 1,563,928 Capital Outlay 351,985-10,550 18,000 TOTAL 2,357,817 2,072,880 2,181,594 2,123,864 Operator Grounds Maintenance (Summer) FULL TIME PART TIME TOTAL SIGNIFICANT CHANGES In fiscal year Water Production Operations miscellaneous services is projected to increase $19,105 for costs associated with the Kurth Lake. Page 192

19 DIVISION: Operations The Operations Division is responsible for the operation of the water system ensuring a high quality drinking water is provided to the citizens and industry of Lufkin at the lowest possible cost. Water Production / Operations Personnel Services 59,913 47,186 61,296 44,126 Benefits 17,221 16,502 15,135 15,135 Supplies 243, , , ,125 Miscellaneous Services 1,474,949 1,540,444 1,540,800 1,559,905 TOTAL 1,795,691 1,904,307 1,917,406 1,919,291 Operator Grounds Maintenance (Summer) FULL TIME PART TIME TOTAL Page 193

20 DIVISION: Maintenance Water Production / Maintenance The Maintenance Division is responsible for maintaining all of the equipment, including water wells. There are no positions assigned to this division. FULL TIME PART TIME TOTAL Supplies 24,793 24,420 13,520 22,850 Maintenance of Equipment 178, , , ,700 Miscellaneous Services 6,678 4,253 39,418 4,023 Capital Outlay 351,985-10,550 18,000 TOTAL 562, , , ,573 Page 194

21 MISSION The mission of the Sewer Collections Department is to provide the citizens of Lufkin with the best sanitary sewer collection system possible by maintaining, installing and upgrading our sewer mains. Our goal is to do this by operating in a cost effective manner by pipe bursting, making point repairs, and replacing old lines as necessary. newly annexed areas. In addition, the department will oversee the projects for the Copeland Street Lift Station and installation of Chemical Injection System at Kit McConnico Lift Station capital improvements. DESCRIPTION OF SERVICES PROVIDED The Sewer Collections Department is responsible for extending water and sewer lines to accommodate the growth of the City. The department provides maintenance to the existing sewer lines and manholes. Sewer Collections WORK PROGRAM The Sewer Collections department will continue with maintain the existing system and upgrade lines in areas of growth and installing new lines in WORKLOAD INDICATORS & PERFORMANCE MEASURES Description Total number of manholes repaired annually Total number of repairs completed within three days of request Complete repairs to sewer lines and manholes within three days of request 50% of the time % 70% 75% Total linear feet of sewer lines within the city 1,401,840 1,404,480 1,430,880 Total linear footage of sewer lines televised per quarter 5,000 5,000 5,000 Complete televising 0.35% of sewer lines per quarter 35% 35% 35% Page 195

22 FUND Water / Wastewater DEPARTMENT Sewer Collections Personnel Services 645, , , ,931 Benefits 267, , , ,927 Supplies 226, , , ,150 Maintenance of Equipment 411, , , ,875 Miscellaneous Services 388, , , ,348 Capital Outlay 88,522 50,000 70,350 - TOTAL 2,026,909 1,902,933 1,875,269 1,710,231 Superintendent Construction Inspector Foreman Heavy Equipment Operator Laborer Lift Station Operator Jet Machine Operator PLC Technician Electrician Office Assistant III FULL TIME TOTAL SIGNIFICANT CHANGES In fiscal year, line item budgets were decreased and a contingency account of $150,000 created for increased budgetary control of emergency projects. Page 196

23 DIVISION: Lift Stations Sewer Collection / Lift Stations This operation is responsible for checking, monitoring and maintaining the 25 lift stations daily ensuring compliance with TCEQ regulations. Personnel Services 135, , , ,230 Benefits 51,064 51,584 52,552 56,706 Supplies 78,012 55,760 39,760 47,420 Maintenance of Equipment 65,613 54,911 54,911 73,590 Miscellaneous Services 102, , , ,681 Capital Outlay 39, TOTAL 471, , , ,627 Lift Station Operator Jet Machine Operator PLC Technician Electrician FULL TIME TOTAL Page 197

24 DIVISION: Transmission Mains Sewer Collections / Transmission Mains This division consists of sewer rehabilitation, pipe bursting, repairs to all sewer lines and force mains, sewer maintenance, TV and smoke testing, and pipe replacement. Personnel Services 319, , , ,212 Benefits 138, , , ,877 Supplies 106, , , ,150 Maintenance of Equipment 245, , , ,275 Miscellaneous Services 194, , , ,275 Capital Outlay 22,487-19,660 - TOTAL 1,026, , , ,789 Superintendent Foreman Heavy Equipment Operator Laborer Office Assistant II FULL TIME TOTAL Page 198

25 DIVISION: New Construction This division is responsible for new water and sewer line construction, line extensions, and emergency repair projects that may occur. Sewer Collections / New Construction Personnel Services 190, , , ,489 Benefits 77,651 81,586 83,328 66,344 Supplies 41,564 42,050 32,550 37,580 Maintenance of Equipment 101,063 93, ,960 79,010 Miscellaneous Services 91, , , ,392 Capital Outlay 26,919 50,000 50,690 - TOTAL 529, , , ,815 Construction Inspector Foreman Heavy Equipment Operator Laborer FULL TIME TOTAL Page 199

MISSION Non-departmental expenditures represent expenditures that are unique in nature, apply to the fund in total, or represent expenditures that apply to all departments.

26 MISSION Non-departmental expenditures represent expenditures that are unique in nature, apply to the fund in total, or represent expenditures that apply to all departments. DESCRIPTION OF SERVICES PROVIDED This is a non-operational department established for the purpose of handling items that apply to the fund as a whole, not to specific individual departments. Items included as expenditures are bad debt expenses, software payments, insurance payments and contingency accounts. WORK PROGRAM ed in the department for Fiscal Year are the following items: Unemployment Insurance Claims $ 8,000 Liability Insurance Premium $ 107,780 Contingency Amount $ 150,000 Allowance for Uncollectible Accounts $ 65,000 General and Administrative Charges $2,171,618 Funded Depreciation Transfers $1,191,297 Debt Service Transfers $3,560,196 WORKLOAD INDICATORS & PERFORMANCE MEASURES CITY OF LUFKIN, TEXAS Non Departmental Description This is a non-operational department There are no positions assigned to this division. FULL TIME PART TIME TOTAL Benefits 10,805 20,400 8,000 8,000 Miscellaneous Services 277, , , ,780 Sundry Charges 4,745,511 3,233,573 3,233,573 3,427,915 Transfers 2,850,537 2,975,017 3,025,426 3,560,196 TOTAL 7,884,133 6,364,894 6,783,537 7,253,891 Page 200

Water / Wastewater Fund

Water / Wastewater Fund WATER/WASTEWATER FUND The Water/Wastewater Fund is used to account for the provision of water and wastewater services to residents of the City. All activities necessary to provide water/ wastewater services