Improving Energy Efficiency in Social Housing. 17 October Introduction

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1 Improving Energy Efficiency in Social Housing 17 October 2013 Introduction Nick Huston Development Manager 1

2 Background to STH South Tyneside Homes established in April 2006 Manage the housing stock for South Tyneside Council - 18,000 properties Head office, 5 Housing Offices, main depot and associated buildings/offices 650 staff (300 core services 350 Property Services) In house construction team delivering Decent Homes, R&M work Committed to the installation of low carbon technologies Why choose renewables? Main driver for us is to reduce tenants fuel bills Our projects target most vulnerable tenants, using the most outdated inefficient heating systems Easy option would be to install gas boilers, however we have a chance to do something different Renewable systems are much more energy efficient Offer considerable carbon savings Considerably cheaper to run, reducing tenants fuel bills We were able to secure significant levels of external funding Able to install heat pumps for less than a replacement gas system 2

3 What have we done so far... Delivered our first air source heat pump scheme in 2010 replacing gas ducted air systems with Daikin heat pumps to 50 properties We ve also installed Solar Thermal panels to 44 properties, all in conjunction with heat pumps in 2010 & Installed Ground Source heat pumps to 4 new build bungalows in 2011 Installed over 260 Solar PV systems to new build and existing properties 2011/12 Since then we ve installed a further 91 Mitsubishi heat pumps during 2012 Renewable Energy Projects Aims and Objectives Reduce tenants fuel bills and carbon emissions Educate tenants on the use of new technology by: providing every tenant with a post-installation visit to offer advice and assistance on the new heating system. produce an information pack for tenants giving advice on payment methods and tariff levels Reduce fuel poverty by: enabling tenants to make additional savings through energy advice i.e. fuel switching, social tariffs, improved payment methods and tariff switching Check and upgrade loft and cavity wall insulation where necessary 3

4 Case study project 1 The Lonnen, South Shields (2012) 53 properties involved all one bedroom bungalows All properties electrically heated night storage heaters Mitsubishi heat pumps installed New radiators fitted to living room and bedroom, high line heaters fitted to kitchen and bathroom Loft insulation removed and replaced Failing cavity wall insulation also replaced under the DECC Local Authority Funding - Fuel Poverty Fund Extensive consultation with tenants Many properties in a CESP area Project 1 The Lonnen, South Shields (2012) Total cost of the project 308,000 (53 properties) External funding received in the sum of 237,000 (77%) External funding - 45,050 RHPP1 (DECC) External funding - 90,000 CERT/CESP (SSE) External funding - 102,000 CLNR (British Gas) RHPP 53 x 850 = 45,050 Remainder ( 71,000) funded from DH programme (23%) 4

5 Regional Winner of National Energy Action Community Footprint Award

6 Key partners Renewable Energy Project key partners Department of Energy & Climate Change British Gas Energy Saving Trust Rothwell Plumbing Services Mitsubishi Electric The Mark Group RHPP monitoring BRE RHPP monitoring Myson - radiators South Tyneside Council 6

7 Renewable Energy Project Consultation Consultation with tenants and local Councillors started early A dedicated Customer Liaison Officer was appointed Continued to work closely with tenants and local Councillors Tenants were generally really interested, only had a handful of refusals, mainly due to ill health 53 out of 61 properties completed Produced easy to read heat pump guide Renewable Energy Project Timescales 9 month project Initial discussions with suppliers/installers took place between June - Sept 2011 Approval by Senior Management Team in August 2011 External funding bids made September 2011 Tenant consultation December 2011 Approved by Board January 2012 Work took place Jan March 2012 On going monitoring started June 2012 Replacement cavity wall insulation programme Jan April

8 Project 2 South Shields (2012) 9 properties Mixture of electric, gas and solid fuel properties Mitsubishi and Daikin heat pumps to be installed, with 7 of the 9 properties also receiving solar thermal panels British Gas key partner CLNR funded project Work carried out by British Gas/UKFM Work commenced October December 2012 On going monitoring started December 2012 Project 2 South Shields (2012) Total cost of the project 96,731 (10 properties) External funding received in the sum of 65,678 (68%) External funding - 18,000 CERT/CESP (SSE) External funding - 37,928 CLNR (British Gas) External funding - 9,750 RHPP3 (DECC) RHPP 9 x 850 (heat pump) + 7 x 300 (solar thermal) = 9,750 Remainder ( 31,053) funded from DH programme (32%) 8

9 Project 3 South Shields (2012) 28 properties involved mixture of houses and flats All properties electrically heated Mitsubishi heat pumps installed Work carried out by British Gas/UKFM Extensive consultation with residents 19 of 28 properties in a CESP area Work commenced March May 2012 On going monitoring started June 2012 Project 3 South Shields (2012) Total cost of the project 199,000 (28 properties) External funding received in the sum of 112,000 (56%) External funding - 36,000 CERT/CESP (SSE) External funding - 76,000 CLNR (British Gas) Remainder ( 87,000) funded from DH programme (44%) 9

10 Tenants Challenges Communication is essential - before, during and especially after the work Appreciation of tenants needs, many are elderly & vulnerable and its a giant leap from old night storage heaters to modern controls Understand our decision for choosing renewables, get their buy in Critical that they understand system, how to use controls Understand tenants behaviours, and set systems accordingly Tenants Challenges Aside from the technology, its essential that tenants understand their energy use/bills Need to ensure tenants are on the right tariff and payment method, suitable for heat pumps We have a dedicated full time energy officer 10

11 11

12 Top Tips Renewable technologies do work well but its essential that : The system is designed and sized correctly Installed properly The systems and controls need to be set according to end user The end user (tenants) need to understand how to use system and controls Engage with tenants early on Have the resources available, particularly after the work Talk to partners there is a lot of help and assistance available What else have we done... 12

13 Non-traditional Properties 1,860 non-traditional properties in the borough: Majority are Shepherd, Crosswall, Myton, Wimpey No Fine, Tarran Newland and High Rises Also have Unity, BISF, Hawthorn Leslie, Cussins, Tarran Dorran, Spooner and Hebburn Concrete Improvement programme for some archetypes Complex work programme resource and time intensive Bespoke design and delivery Over 1,000 properties completed to date Before and after 13

14 High Rise Flats Three 11-storey blocks 132 properties (44 per block) 1 and 2 bedroom flats Built in the 1960s Located in Jarrow town centre Photo credit: Constructed of reinforced concrete floors and loadbearing brick panels. The brickwork was rendered in the early 1980s. Measures Installed: External wall insulation Double-glazed windows (self-cleaning!) Solar PV panels and CHP were planned but not installed following a technical feasibility study Full Decent Homes internal package Replacement of Elson tanks with heat exchange units on district heating system Replacement front doors to individual flats New lifts, lighting and re-decoration to communal areas 14

15 Work In Progress Before and after Photo credit: 15

16 External Funding European Regional Development Fund (ERDF) Funded work delivered to 3 high rise blocks in Jarrow Funded external insulation work to 136 non traditional properties, including the installation of Solar PV Work took place over a 2 year period households benefitting from a much warmer home External funding secured of 1.2 million Community Energy Saving Programme (CESP) Worked in partnership with SSE Over 800 non trad properties received CESP funding External funding secured of 4.2 million Green Deal Demonstration Project We re part of Warm up North DECC made available some go early Green Deal funding that would fund demonstration projects aimed to test the green deal principals. WuN bid and was successful in receiving 1.23m funding, including 195,000 for STC/STH We also negotiated 112,000 from British Gas ECO funding Work to 16 private properties (non trads) in Biddick Hall Work completed end of March

17 2013 Energy Efficiency projects DECC - Fuel Poverty Fund 95,000 Heating and insulation work Work took place up to the end of March 2013 Secured additional ECO funding through Warm Zone DECC Collective Switching Fund 20,500 South Tyneside Switch Project run between Jan March 2013 Temporary Energy Officer appointed Objective to reduce residents fuel bills 1,416 South Tyneside residents took part Mixed results Summary of External Funding 182,000 from BRE for heat pump project (2010/11) Low Carbon Building Programme fund 216,000 from British Gas for 3 heat pump projects (2012) Customer Led Network Revolution fund 55,000 from DECC for renewable energy projects (2012) Renewable Heat Premium Payment fund 4.2million from Scottish & Southern Energy ( ) CERT and CESP 1.2m from ERDF for fund work to high rise and non trad properties ( ) European Regional Development Fund 150,000 + annual income to the Council through the Feed in tariff for years 17

18 Summary of External Funding 195,000 from DECC Green Deal Demonstration project funding (2013) 112,000 from British Gas as ECO funding on the Demonstration project (2013) 95,000 from DECC Fuel Poverty Fund (2013) 20,500 from DECC Collective Switching Fund (2013) What s next? DECC Green Deal Communities bid submitted by Warm up North this week our bid 430,000 DECC Big Energy Saving Network bid submitted last week for 4,700 to fund energy training First Green Deal/ECO schemes due to start 230 properties requiring CWI replacement 200 properties requiring part internal wall insulation 100% ECO funded by British Gas 18

19 Any questions?

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