YOU CAN T KEEP A GOOD OPERATOR DOWN OCTOBER 26, 2016 TIM HAUCK, KEITH HEFFNER, JASON TINCU, BARB WAGNER (OVER 100 YRS OF EXPERIENCE)

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1 YOU CAN T KEEP A GOOD OPERATOR DOWN OCTOBER 26, 2016 TIM HAUCK, KEITH HEFFNER, JASON TINCU, BARB WAGNER (OVER 100 YRS OF EXPERIENCE)

2 QUESTION: HOW DO YOU TREAT 65 B GALLONS PER YEAR ACROSS 7 MAJOR FACILITIES SPREAD OUT ACROSS 72.5 MILES WHILE ALSO 100 PUMP STATIONS, 4 WET WEATHER FACILITIES, AND A MAJOR DAM WHILE OPERATING UNDER A MUNICIPAL BUSINESS MODEL?

3 ANSWER: TEAMWORK RESILIENCY PATIENCE HARD WORK

4 THE TREATMENT DIVISION OF THE MSD TREATS NEARLY 180 MILLION GALLONS OF SEWAGE DAILY FROM 43 MUNICIPALITIES, VILLAGES, AND TOWNSHIPS IN GREATER CINCINNATI. THAT S NEARLY 65 BILLION GALLONS PER YEAR!

5 65 BILLION GALLONS: THAT S ENOUGH TO FILL-UP PAUL BROWN STADIUM ABOUT 250 TIMES!

6 WE TAKE THIS WHAT WE DO

7 WHAT WE DO WE TAKE THIS AND MAKE THIS

8 WHO WE ARE WE ARE OVER 500 PROFESSIONALS ENGINEERS, ELECTRICAL & INSTRUMENTATION TECHNICIANS, MECHANICAL MAINTENANCE, LABORATORY TECHNICIANS, CHEMISTS, IT, ACCOUNTANTS, ADMINISTRATIVE & OPERATORS!

9 800,000 CUSTOMERS THROUGHOUT HAMILTON CO. AND PORTIONS OF BUTLER, CLINTON AND CLERMONT COUNTIES! WE OPERATE 7 MAJOR TREATMENT PLANTS, 2,822 MILES OF SEWER (LA TO NYC THRU CINCY!) WITH AN ANNUAL OPERATING BUDGET - OVER $200 M! 25 miles/32 minutes 34 miles/44 minutes P

10 CENTRAL SECTION MILL CREEK WWTP MGD

11 CENTRAL SECTION MILL CREEK WWTP MGD

12 MILL CREEK OVERVIEW 510 MGD PUMPING CAPACITY INCLUDES INCINERATION (3 FLUIDIZED BEDS) ODOR CONTROL INITIATIVE OPERATES REMOTE CEHRT - (W/ 30 MG STORAGE) DAM INTERVENTION SEPTAGE RECEIVING STATION NACWA AWARD WINNING

13 EAST SECTION Little Miami Sycamore Creek Polk Run

14 EAST SECTION INCLUDES 3 CLASS IV PLANTS SYCAMORE ON SITE CEHRT UNIT CLARIFIERS STACKED ON AERATION BASINS INCINERATOR ON/OFF NACWA AWARD WINNING PLANTS

15 WEST SECTION Muddy Creek Taylor Creek Indian Creek

16 WEST SECTION 5 PLANTS (CLASS I, II (2), III, IV) 7 LARGE REMOTE PUMP STATIONS 2 HIGH RATE FACILITIES 40 MINUTE TRAVEL TIME BETWEEN FACILITIES NACWA PLATINUM (2) AND GOLD

17 WEST SECTION

18 Indian Creek Receiving Stream

19 MAINTENANCE PROGRAM OVERVIEW AWARD WINNING MAINTENANCE RELIABILITY PROGRAM: 2013 UPTIME AWARD BEST EMERGING MAINTENANCE RELIABILITY PROGRAM 2014 UPTIME AWARD BEST ASSET CONDITION MANAGEMENT PROGRAM CENTRALIZED ADVANCE PLANNING & SCHEDULING PROGRAM: SCHEDULE ONE WEEK IN ADVANCE W/ 00% AVAILABLE RESOURCES SCHEDULED MONITOR SCHEDULE SUCCESS CENTRALIZED ASSET CONDITION MONITORING: MONITOR APPROX. 2,600 ASSETS UTILIZES VIBRATION, MOTOR TESTING, ULTRASONICS, THERMOGRAPHY AND OIL ANALYSIS PROVIDES LONGER USABLE ASSET LIFE AND REDUCES LIFE CYCLE COST MAINTENANCE RELIABILITY PROGRAM: PERFORM RELIABILITY CENTERED MAINTENANCE (RCM) ANALYSIS ON BAD ACTOR SYSTEMS PERFORM ROOT CAUSE ANALYSIS ON CRITICAL FAILURES PERFORM PREVENTIVE MAINTENANCE OPTIMIZATION (PMO) TO IMPROVE RESOURCE EFFICIENCY CAPITAL ASSET MANAGEMENT ACTIVITIES: ENSURE MAINTENANCE STRATEGY IS IN PLACE BEFORE CAPITAL TURNOVER CMMS (MAXIMO) ASSET DEVELOPMENT DEVELOPMENT OF JOB PLANS, PM S, SPARE PARTS INVENTORY, ETC.

20 CHALLENGES COUNTY / CITY RELATIONSHIP 2018 AGREEMENT CONSENT DECREE STAFFING CHALLENGES CLASS IV TURNOVER AGING INFRASTRUCTURE/FACILITIES REGULATORY LANDSCAPE FINANCIAL CAP. / COMP FOR RESOURCES # AND TYPES OF FACILITIES GEOGRAPHY BIOSOLIDS MANAGEMENT POLITICAL INFLUENCE MUNICIPAL CHALLENGES (PROCUREMENT, HR, S/WBE, CONTRACTS)

21 MORE CHALLENGES!

22 YET EVEN MORE CHALLENGES!

23 SILVER LININGS (LESSONS LEARNED) DIFFICULT THINGS CAN BE ACCOMPLISHED IN A DAY, IMPOSSIBLE THINGS MAY TAKE A LITTLE LONGER ANONYMOUS

24 Don t allow things beyond your control to distract you, stay focused agreement, Geography, Bureaucracy, Finances, Regulatory Constraints can open the door to creativity. Don t sweat the petty stuff (& don t pet the sweaty stuff)! You can control how you deal with stuff! What you re doing is not glamorous but is noble! Purchasing Start early, anticipate delays.

25 THE MOST IMPORTANT ASSET OF ALL?

26 THE MOST IMPORTANT ASSET OF ALL? EMPLOYEES!!

27 EMPLOYEE COMMENTS Feeling appreciated and appreciating others is a key factor in team work and that is what we do here at Muddy Creek. Austin Corder, PO2, 3 yrs I have taken great satisfaction and reward in protecting the environment and freshwater resources, while also working for the public good as a treatment plant operator. Tim Ball, PO2, 29 yrs I feel that MSD is great place to work, you can do the same process every day but have to approach it different each day. Charles Fletcher, PO2, 1 yr. I m an environmentalist at heart. The sewage treatment process is my small contribution to saving the planet. Geoffrey Sturgill, PMS

28 QUESTIONS?