We understand water. Water Softener softliq:mc. Operation Manual

Transcription

1 We understand water. Water Softener softliq:mc Operation Manual

2 General contact Germany Sales Phone Service Phone Fax Availability Monday to Thursday 7:00 am - 6:00 pm Friday 7:00 am - 4:00 pm Your local point of contact: see accompanying list of representatives Copyright The manufacturer reserves the copyright to this manual. Without the written consent of Grünbeck Wasseraufbereitung GmbH, no part of this manual may be reproduced in any way, nor may any part be processed, duplicated or distributed using electronic systems. Non-compliance with the aforementioned stipulations shall be subject to compensation for damages. We reserve the right to modifications, in particular technical modifications. by Grünbeck Wasseraufbereitung GmbH Translation of the original operation manual Edition of the operation manual: August 2016 Order no.: TD3-BM000en_024

3 Table of contents Table of contents 1 About this manual Other applicable documents Target group Storage of the documents Symbols used Typographical conventions Validity of the manual Type designation plate For your safety Safety measures Technical safety instructions Regulations Responsibilities of the specialist installer Responsibilities of the owner/user Admissible regenerant Product description Intended use Product components Functional description Features Product registration Accessories Control unit Overview Display screens Navigating the control unit Menu structure Code-protected levels "mygrünbeck" app Point-to-point connection Connection via Wi-Fi router Sending an if there is a malfunction Installation Requirements in relation to the installation site Check the scope of supply Installing the product Start-up How to start up the product Hand over the product to the owner/user Operation Request information Starting a manual regeneration Settings Selecting the regeneration time Setting the current date and time Setting the time of the fixed regeneration Determining and entering the water hardness Refilling salt tablets Cleaning, inspection, maintenance Cleaning Inspection Maintenance Consumables Spare parts Wearing parts Troubleshooting Display messages Other observations Shut-down and Recommissioning Shut-down Recommissioning Dismantling and disposal Dismantling Disposal Technical specifications Other information Explanation of terminology Sodium content in the water Hardness ranges Operation log Notes EC Declaration of Conformity Index

4 About this manual 1 About this manual 1.1 Other applicable documents The following documents shall be deemed as applicable documents for the sofliq:mc: For Grünbeck's technical service/authorised service company: Technical service instructions of softliq:mc water softener Order no.: TD4-BM000en In addition, the manuals of all accessories used, do apply. 1.2 Target group This manual is intended for specialist installers and owners/users. 1.3 Storage of the documents Store this manual and all other applicable documents, so that they are available when needed. Make sure that your specialist installer enters the proper start-up and annual maintenance in chapter 14 of the operation manual. 1.4 Symbols used This symbol identifies instructions that you must comply with for your personal safety as well as to avoid damage to property. This symbol identifies instructions that you must comply with in order to avoid damage to property. This symbol identifies important information about the product or its handling. This symbol identifies work that may only be carried out by a specialist installer. In Germany, the installation company must be registered in an installation directory of a water company acc. to 12(2) AVB Wasser V (German Ordinance on General Conditions for the Supply of Water). Tasks with this symbol may only be performed by Grünbeck's technical service/authorised service company or by specialist installers trained by Grünbeck. This symbol identifies work that may only be carried out by qualified electrical experts according to the VDE guidelines or according to the guidelines of similar local institutions. 4 76

5 About this manual 1.5 Typographical conventions The following typographical conventions are used in this manual: Menu paths Menu paths are shown in a different font. The sequence of the menus is indicated by the ">" sign. Status level>menu level>manual regeneration Menu items Menu items, e.g. within a software menu, are highlighted in grey. Menu item Buttons Buttons are depicted with a doted frame. Button Instructions Single-step instructions or instructions where the sequence of the steps is unimportant are indicated as follows: Step Multi-step instructions where the sequence of the steps must be observed are indicated as follows: 1. First step (level 1) a - First subdivision of the step (level 2) b - Second subdivision of the step (level 2) 2. Second step (level 1) Results of an instruction are shown as follows:» Result 5 76

6 About this manual Lists Bullet symbols used: First bullet point (level 1) First bullet point (level 2) Second bullet point (level 2) Second bullet point (level 1) 1.6 Validity of the manual This manual applies to the following products: Water softener softliq:mc Type designation plate The type designation plate is located under the lid of the brine tank. Please specify the data shown on the type designation plate in order to speed up the processing of your enquiries or orders. Therefore enter the necessary information in the table below to have it readily available whenever necessary. 6 76

7 About this manual Item Designation Item Designation 1 Lid of brine tank 9 Power supply 2 Pre-alarm salt supply 10 Power input 3 Observe the operation manual! 11 Protection class 4 SVGW test mark 12 Product designation 5 DVGW test mark 13 QR code 6 CE mark 14 Data matrix code 7 Nominal pressure 15 Order no. 8 Ambient temperature 16 Serial no. Fig. 1: Type designation plate Product designation: Water softener softliq:mc32 Order no.: Serial no.: 7 76

8 For your safety 2 For your safety WARNING: Contamination of drinking water due to improper handling. Risk of infectious diseases. Have the installation, start-up and annual maintenance carried out by specialist installers only. 2.1 Safety measures Install the product in a frost-free room. Otherwise, the system can suffer irreparable damage. Water damage may occur as a result. Only use genuine spare parts for maintenance or repair. If unsuitable spare parts are used, the warranty for your product will be void. Do not use products which have a damaged power supply cable. This can lead to injuries due to electric shock. Have damaged power supply cables replaced without delay. Comply with the hygiene instructions in chapter 7.7. Failure to comply can result in microbiological contamination of your drinking water installation. 2.2 Technical safety instructions This manual contains instructions that you must comply with for your own personal safety as well as to avoid damage to property. The instructions are highlighted by a warning triangle and have the following structure: CAUTION: Type and source of danger. Possible consequences Preventive measures 8 76

9 For your safety The following signal words were defined subject to the degree of danger, and may have been used in this document: DANGER means that serious or fatal injuries will occur if the corresponding precautionary measures are not taken. WARNING means that serious or fatal injuries may occur if the corresponding precautionary measures are not taken. CAUTION means that damage to property may occur if the corresponding precautionary measures are not taken. NOTE (without a warning triangle) means that damage to property may occur if the corresponding safety measures are not taken. 2.3 Regulations When installing and starting up the system, amongst others, comply with the following regulations and guidelines: Statutory regulations on environmental protection Provisions of the employers' liability insurance companies DIN EN 806 Specifications for installations inside buildings conveying water for human consumption VDI 6023 part Responsibilities of the specialist installer Comply with the following instructions to ensure the proper and safe functioning of the product: Only perform activities described in this manual. Perform all activities in accordance with all applicable standards and regulations. Brief the owner/user on the function and operation of the product. Advise the owner/user of the maintenance of the product. Inform the owner/user about possible dangers that can arise during operation of the product. 9 76

10 For your safety 2.5 Responsibilities of the owner/user Comply with the following instructions to ensure the proper and safe functioning of the product: Arrange for a specialist installer to carry out installation, start-up and maintenance. Have the product explained to you by the specialist installer. Only perform activities described in this manual. Do not carry out any activities that are explicitly marked for a specialist installer. Only use this product as intended. Make sure that the required inspection and maintenance work is carried out. Keep this manual. 2.6 Admissible regenerant The softliq:mc water softener may only be operated with the following regenerant: Salt tablets according to EN 973 type A Other regenerants are not allowed

11 Product description 3 Product description 3.1 Intended use The softliq water softener may only and exclusively be used for the softening and partial softening of cold drinking water. The softliq water softener protects water pipes and connected water-carrying systems from scaling resp. from malfunctions and damage caused by scaling. The softliq:mc32 water softener is designed for the continuous supply of houses of 1 up to 8 units (max. 20 persons) with soft water. 3.2 Product components Item Description Item Description 1 Connection block 9 Housing of technical equipment, upper part 2 Shut-off valve for raw water 10 Water test kit "Total hardness 3 Shut-off valve for soft water 11 Sieve bottom 4 Control unit 12 Brine tank 5 Brine valve 13 Illuminated LED ring 6 Housing of technical equipment, lower part 14 Lid of brine tank 7 Exchanger 2 15 Control valves 8 Exchanger 1 Fig. 2: Product components 11 76

12 Product description 3.3 Functional description Ion exchange process The softliq water softener works according to the ion exchange process. The exchange of calcium and magnesium ions for sodium ions causes the water to become soft. Figure Explanation The exchanger contains ion exchanger resin in the form of small resin beads. Sodium ions adhere to each resin bead. Hard water containing lots of calcium and magnesium ions flows through the exchanger. The ion exchanger resin absorbs calcium and magnesium ions from the water in exchange for sodium ions. This reaction is called ion exchange. The calcium and magnesium ions are retained in the exchanger. Soft water without calcium and magnesium ions, but containing sodium ions, leaves the exchanger. This process continues until no more sodium ions are available. The ion exchanger resin is exhausted. The exchange can be reversed if a large amount of sodium ions is added. The exchanger is rinsed with brine (water containing salt). By their sheer number, sodium ions displace calcium and magnesium ions on the ion exchanger resin. This water containing calcium and magnesium ions is discharged to the drain. The initial condition is restored. The ion exchanger resin is regenerated, and thus ready for operation. Sodium ion Calcium ion Magnesium ion Table 1: Ion exchange process Your dishwasher works according to the ion exchange process, too

13 Product description Intelligence of the softliq:mc water softener Based on the consumption values of the past four weeks, the system capacity is automatically adjusted to the individual water consumption of the owner/user. A regeneration is released, if at least 40 % of the current system capacity is used up. The point of regeneration automatically is placed in a time period where usually little water is consumed. The point of regeneration can also be set at a fixed time. During each regeneration, only the used-up system capacity is regenerated and only as much salt is used as necessary. No later than after four days without regeneration, the system releases a complete regeneration, as required by DIN standard , for hygienic reasons. The intelligence of the softliq water softener allows for an efficient operation at the lowest salt and power consumption possible Function The softliq:mc water softener features four modes (selections). Eco Minimum use of resources in case of normal consumption. Power Maximum performance for highest demands. Comfort Optimum use of energy and system output. Individual To enter your individual user profile. 3.4 Features Electronically controlled blending unit The electronically controlled blending unit automatically regulates the ratio between fully softened water and raw water. The regulation is subject to the raw and soft water hardness programmed in the control

14 Product description Pre-alarm salt supply Once per regeneration, a light sensor checks the filling level of the regeneration salt. If the filling level of the regeneration salt is low, the control unit provides feedback in the form of a warning message. This is indicated by a yellow symbol in the control unit. The control unit calculates how many days the salt supply is expected to last, and indicates this value in days. The days the salt supply is expected to last are calculated based on the water consumption of the past days. In case of fluctuating water consumption, the indicated range of the salt supply also fluctuates Illuminated LED ring The illuminated LED ring illuminates the brine tank and is a visual signal to indicate operating states. The illuminated LED ring may be programmed to the following functions: Lights up during water treatment Lights up during operation of the control unit Intermittent flashing in case of malfunctions Intermittent flashing in case of pre-alarm salt supply If desired, the illuminated LED ring can be set to continuous illumination or be deactivated completely (refer to chapter 4.4). 3.5 Product registration If you register your product, the warranty for this product will be extended by 1 year. There are three ways to register your product: Registration on Grünbeck s website ( Registration via the mygrünbeck app (refer to chapter 4.6). Registration by mail

15 Product description 3.6 Accessories You can retrofit your product with additional accessories. Please contact your local Grünbeck representative or Grünbeck s headquarters in Hoechstaedt for details. Figure Product Order no. EXADOS dosing computer EK 6 softliq:mc EXADOS dosing computer ES 6 softliq:mc Electronically controlled dosing technology for corrosion protection or to stabilise the total hardness. GENO-STOP Safety device for reliable and overall protection against water damage. Regeneration water delivery pump To discharge the regeneration water into drain pipes located at a higher level. Drain connection DN For professional installation acc. to DIN EN 1717 Extension set for connection hoses DN e To extend the hose to 1.6 m

16 Product description Figure Product Order no. 90 connection angle - 1" (2 pieces) To direct the connection hoses closer along the sofliq in case of confined installation conditions. Table 2: Accessories 16 76

17 Control unit 4 Control unit 4.1 Overview Item Description Item Description 1 Display 4 ENTER button 2 HOME button 5 Down arrow button 3 Up arrow button Fig. 3: Control unit of softliq:mc water softener Only those buttons light up, which currently have a function assigned. 4.2 Display screens Status level The status level is the basic display of your water softener. It provides you with information on the current status. As standard, the display is switched off and only HOME is illuminated. Pressing HOME briefly activates the display. If the menu level is selected but no button is pressed for more than 2 minutes, the control unit returns to the status level and the display turns off. Parameters that have not been saved are discarded

18 Control unit The following messages are displayed in the status level: Figure Explanation The water softener is working properly. Yellow symbol Maintenance due! Notify Grünbeck's technical service/authorised service company. Yellow symbol Salt supply low! Please refill! Still sufficient for xy days Red symbol Salt supply used up! Refill immediately! The water softener is not working properly. 1. Refill salt. 2. Wait for 10 minutes. 3. Perform a manual regeneration (refer to chapter 7.2). Red symbol The water softener is not working properly. A malfunction has occurred (refer to chapter 9.1). Wi-Fi symbol This is displayed when there is a Wi-Fi connection with a router. Table 3: Messages in the status level 18 76

19 Control unit Menu level Fig. 4: Menu level In the menu level, you may select the following submenus: Figure Explanation Information This menu offers useful information on the water softener (refer to chapter 7.1). Manual regeneration In this menu, you can manually release a regeneration (refer to chapter 7.2). Settings In this menu, you can adapt your water softener individually (refer to chapter 7.3). Water hardness In this menu, you can enter the values of the prevailing raw water and the desired soft water hardness (refer to chapter 7.7). Start-up In this menu, you can start the automatic start-up program (refer to chapter 6.1). Technical service The technical service menu is reserved for Grünbeck's technical service/authorised service company and is protected by a code. Table 4: Icons in the menu level 19 76

20 Control unit 4.3 Navigating the control unit Step HOME or ENTER or ENTER or ENTER HOME HOME HOME HOME Table 5: Description Call up the menu level from the status level Scroll through the menu level Select submenu Scroll to the menu items Activate value or selection Change values or select setting Save value or setting Do not save value or setting (cancel procedure) Back to the menu level Back to the status level Call up the menu level from the status level Controller navigation 4.4 Menu structure For more information about the contents of the menu level, refer to chapter 7. Menu level Menu items Values/settings Information Information 1 During operation Graphic depiction of the system capacity of each exchanger (two blue symbols). Indication of operating mode Eco/Power/Comfort/Individual During regeneration: Graphic depiction of the operating state of each exchanger Grey symbol: Exchanger is being regenerated Blue symbol: Exchanger is in operation Current regeneration step Fill brine tank/salting/slow rinse/ backwash/washing out Information 2 System flow rate Days the salt supply is expected to last Raw water hardness Actual value of soft water hardness (displayed only in case of flow) 20 76

21 Control unit Menu level Menu items Values/settings Manual regeneration Information 3 Information 4 Regeneration counter Soft water volume meter (0 mmol/l, 0 dh, 0 f) Password for app connection Perform maintenance in xx days (only if activated) Contact data, for instance, of your installer Name/phone number/ address - To start, press and hold and for 2 seconds. Settings Change language German Change hardness unit Date/time Configure Wi-Fi Select time of regeneration Operating mode Display on standby Set maintenance interval English French Italian dh f e ppm mol/m³ Set the time Current date Automatic switch-over from DST to ST Release of Wi-Fi module (activated/deactivated) Configure Wi-Fi Search Wi-Fi (start/back) Display of Wi-Fi networks found Display of Wi-Fi network connected to Enter password Wi-Fi network status App network status Automatic Fixed Eco Power Comfort Individual Activated Deactivated Setting in days 21 76

22 Control unit Menu level Menu items Values/settings Water hardness Illuminated LED ring function Water hardness Function of illuminated LED ring During water treatment, operation, malfunction During operation, malfunction During malfunction Deactivated Illuminated continuously Illuminated LED ring is flashing in case of pre-alarm salt supply (yes/no) Set the raw water hardness Index value of soft water hardness Start-up Start-up Follow the instructions indicated in the display of the softliq:mc Technical service Code-protected area For Grünbeck's technical service/authorised service company only. Table 6: Menu structure 4.5 Code-protected levels The settings described here may only be performed by specialist installers or Grünbeck's technical service/authorised service company. Status level>menu level>technical service 1. Touch ENTER briefly. 2. Enter the code with and. 3. Confirm with ENTER

23 Control unit Installer level (code 005) The settings described here may only be performed by specialist installers or Grünbeck's technical service/authorised service company. Additional parameters and values can be modified in the extended installer level. Menu items Settings/remarks Information exchanger 1 Information exchanger 2 (indication only) Current flow [m³/h] Capacity figure [m³ x dh] Remaining capacity [m³] Regeneration step [min.] or [l] (indication only) As for exchanger 1 Last regeneration [date/time] via xx [%] Flow rates (indication only) Parallel operation Peak value x.xx [m³/h] for xxxxx [min.] Exchanger 1 Peak value x.xx [m³/h] for xxxxx [min.] Soft water sample Search reference position of regeneration valve Fill the operating water volume into the brine tank Start double regeneration Exchanger 1 Exchanger 2 Exchanger 2 Peak value x.xx [m³/h] for xxxxx [min.] 0 - Factory-setting 1 - Carry out function 0 - Factory-setting 1 - Carry out function Perform soft water sampling for selected exchanger. After completion, the factory-setting is activated again. Exchanger 1 Exchanger Factory-setting 1 - Carry out function 0 - Factory-setting 1 - Carry out function Move to reference position of the selected exchanger. Ongoing regenerations are aborted. After completion, the factory-setting is activated again. Deactivated - Factory-setting Activated - Carry out function Fill brine tank up to the minimum water level (e.g. after cleaning the tank). After completion, the factory-setting is activated again. 0 - Factory-setting 1 - Carry out function Both exchangers will be regenerated completely one after the other. After completion, the factory-setting is activated again

24 Control unit Menu items Select time of regeneration Inputs and outputs Automatic Fixed Weekly timer Regeneration time 1/2/3 Voltage-free contact function Configuration of fault signal contact Programmable input function Settings/remarks Factory-setting Programming of 1-3 fixed regeneration times. Regeneration only takes place, if required. Mon... Sun Time of the regeneration on each day of the week (factory-setting: Mon - Fri at 7:00 am) Regeneration water delivery pump (factory-setting) Contact closed during the regeneration steps of first filtrate, salting, slow rinse and backwash. This setting is required in connection with the regeneration water delivery pump available as an accessory (refer to chapter 3.6). Regeneration message Contact closed during the entire regeneration. N. C. (factory-setting) Contact closed if mains voltage is applied and there is no malfunction. N. O. Contact closed in the event of a malfunction. Release of regeneration (factory-setting) Start of a complete regeneration if the contact at the programmable input closes. Regeneration lock The regeneration lock is active as long as the contact at the programmable input is closed; manually released and automatic regenerations after a power failure take priority. Forwarding error messages When the contact opens, a stored text is sent by via mygrünbeck app. If (in conjunction with the function voltage-free contact>forwarding of error messages) additional devices are connected, the text stored for sending s can be modified in the mygrünbeck app accordingly. Table 7: Installer level 24 76

25 Control unit 4.6 "mygrünbeck" app 1. You may find the "mygrünbeck" app in Google Play, the App Store or another marketplace. 2. Install the mygrünbeck app. The mygrünbeck app supports IOS from version 5.0 onwards and Android starting from version 4.0. Refer to the instructions of your mobile device for more detailed information about installing an app. You can register your product conveniently using the mygrünbeck app. In the mygrünbeck app, call up the "Product registration" function in the "User" menu. Scan the data matrix code on the type designation plate (refer to chapter 1.7). Registering your product will earn you a follow-on warranty for your product. 4.7 Point-to-point connection You can connect Wi-Fi devices such as smart phones, tablets or laptops directly to the control unit of the softliq and thus permit access to the control unit. This connection is particularly convenient for specialist installers for the start-up and maintenance of the softliq:mc. A point-to-point connection is also possible if there is an existing connection via Wi-Fi router. Up to 5 connections can be established simultaneously. Fig. 5: Point-to-point 25 76

26 Control unit 1. Search for available Wi-Fi connections in the settings of your Wi-Fi- device. For information about connecting your Wi-Fi device (e.g. smart phone or tablet) to a Wi-Fi network, refer to the instruction manual of your device. 2. Select the SSID of your water softener (softliq:mc_xxxxxx). 3. Enter the 8-digit password. You may find the password you need for your connection here: Status level>menu level>information> Information5>Password for app connection» You are connected to the softliq controller. Once the connection has been established, it is possible to access the water softener via the internal website or using the mygrünbeck app. The connection will not be established before the password has been entered. 4.8 Connection via Wi-Fi router You can connect the control unit of the softliq to a Wi-Fi router, and thus integrate it into an existing network. You will then be able to access the control unit of the softliq via your Wi-Fi network. The control unit of the softliq has 4 buttons. These must be used for making all entries. Therefore, we recommend establishing the connection via the internal website or with the mygrünbeck app. Fig. 6: Wi-Fi router connection 26 76

27 Control unit It may happen that the connection is dropped if your router changes to an economy mode with reduced transmission. Refer to the instructions for your router about how to switch off the economy mode. NOTE: Invisible SSIDs are not detected by the control unit. The control unit cannot be integrated into an existing Wi-Fi network with an invisible SSID. Temporarily activate transmission of the SSID. Note: The connection may be dropped if the DHCP function of your router is active. The system cannot be operated via an external device. In the settings of your router, set the connection to static DHCP. Refer to the instruction manual of your router to learn how to set this function Connect the softliq to Wi-Fi using the mygrünbeck app In order to be able to configure the water softener using the mygrünbeck app, you must already have an existing point-to-point connection (refer to chapter 4.7). 1. Open the menu of the mygrünbeck app. 2. Select settings. 3. Choose Wi-Fi configuration.» You will see a screen with "Wi-Fi network status" and "Access point network status".» Under "Access point network status", you will see the SSID, IP address and status of an existing point-to-point connection. If there is no connection, no information will be displayed under "Wi-Fi network status". 4. Activate Search for networks.» Available networks are displayed. 5. Select your network. 6. Enter the password of your network. 7. Confirm the entry.» If the Wi-Fi connection was established successfully, the Wi-Fi symbol ( ) will appear in the top left-hand corner of the display

28 Control unit Connect the softliq to the Wi-Fi network by using the internal website NOTE: Access to the internal website is not possible if an unsuitable browser is used and if JavaScript is not activated. You will not be able to configure your product using the internal website or read out data. Install a current version of Internet Explorer (IE10 or higher) and activate JavaScript. You must already have an existing point-to-point connection in order to be able to configure the water softener using the internal website (refer to chapter 4.7). You may find the IP address of the internal website here: Settings>Configure Wi-Fi>App network status 1. Enter in the address bar of the browser. 2. Confirm the entry. Fig. 7: Indication on the internal website 3. Select "Networks" in the menu bar on the left-hand side. Fig. 8: Indication on the internal website 28 76

29 Control unit 4. In the table on the right-hand side, next to the Search for Wi-Fi item, activate Start. The search can take up to one minute.» All available networks are displayed under "Connect to Wi-Fi network". These are called "Wi-Fi network 1" to "Wi-Fi network X". 5. Activate Connect next to the SSID of your router. 6. Enter the password of your router. The login can take up to one minute.» If the login has been successful, "Connected" is displayed under "Wi-Fi network status". The Wi-Fi symbol ( ) will appear in the top left-hand corner of the display. If the connection process takes longer than two minutes, disconnect the Wi-Fi connection of your Wi-Fi device. Start the connection process again as described in chapter Connect the softliq to the Wi-Fi network via the control unit Status level>menu level>settings>configure Wi-Fi>Wi-Fi module 1. Check whether "activated" was selected. 2. If "deactivated" was selected, press ENTER. 3. Select "activated". 4. Confirm with ENTER. 5. Press. Status level>menu level>settings>configure Wi-Fi>Configure Wi-Fi 6. Press ENTER. 7. Select "Start". 8. Confirm with ENTER.» All Wi-Fi networks within range are displayed. 9. Confirm with ENTER. 10. Select the SSID of your Wi-Fi network The selected Wi-Fi network is indicated by "-" next to the SSID. 11. Confirm with ENTER. 12. Press

30 Control unit» SSID of the selected Wi-Fi network is displayed. 13. Press. Status level>menu level>settings>configure Wi-Fi>Enter password 14. Confirm with ENTER. 15. Enter the Wi-Fi password of your router. The characters appear in the following sequence when is [\]^_`abcdefghijklmnopqrstuvwxyz{ }~ Should the letter sequence stop, press again for the sequence to continue. If you entered a position incorrectly, you may return to the beginning with HOME. 16. Confirm each position with ENTER. 17. Complete the entry by pressing ENTER for at least 5 seconds. The login can take up to one minute. 18. Press.» The Wi-Fi network status is displayed. The Wi-Fi symbol ( ) will appear in the top left-hand corner of the display Check the connection with your Wi-Fi router If there are other Wi-Fi capable Grünbeck products in the vicinity, an unintended connection to your Wi-Fi router may be established Status level>menu level>settings>configure Wi-Fi 1. Press. Status level>menu level>settings>configure Wi-Fi>App network status 2. Write down the SSID of your water softener. softliq:mc _ 3. Check that this matches the SSID displayed on your router. Refer to the instructions of your router for more detailed information on the procedure for displaying the devices that are connected to your router

31 Control unit 4.9 Sending an if there is a malfunction The control unit of your softliq water softener can notify you via if there is a malfunction. You can use an service provided by Grünbeck or your own account for this purpose Using the service provided If you would like to use the service provided by Grünbeck, proceed as follows: 1. Go to 2. Follow the instructions.» You will receive an containing all necessary data. The will be sent by "noreply@prodreggb.de" and its subject is "Confirmation of user agreement". You can search for it in your inbox. If you do not find the in your inbox, check your spam folder. The function can only be set up using the mygrünbeck app or the internal website Using your own account To configure the function, you require the following data of your account: address from which you are sending SMTP server Port Account Password Configuring the function The following steps cannot be carried out unless there is an existing Wi-Fi connection as described in chapter 4.8. If you have concluded a maintenance contract, you can have an sent directly to your specialist installer. Please discuss that with him/her. CAUTION: Incorrect settings will prevent you from being notified if there is a malfunction. Malfunctions that are not remedied can lead to hygiene problems. Once you have completed the configuration, send a test to check the settings

32 Control unit Data required for configuration Data from the of the service provided by Grünbeck or of your provider: address from which you are sending SMTP-Server and Port Account (user name) Password Personal data: address to which the should be sent (up to 3) Telephone number and name of the owner/user text for subject line The text for the subject line is only used if the malfunction to be transferred is triggered by the programmable input (refer to chapter 4.9). Using the mygrünbeck app: 1. Open the menu of the mygrünbeck app. 2. Select Settings. 3. Select configuration. 4. Enter the necessary data. 5. Send a test to make sure it is working. Using the internal website: 1. Enter in the address bar of the browser. 2. Confirm the entry. 3. Select "Networks" in the menu bar on the left-hand side. 4. Enter the required data in the table under configuration. 5. Send a test to make sure it is working Connecting additional Grünbeck products Via the control unit of your softliq water softener, it is also possible to incorporate other products (e.g. GENO-STOP ) into the ing feature if there is a malfunction. Your specialist installer will be pleased to advise you

33 Installation 5 Installation The installation of a water softener represents a major intervention into the drinking water system and may only be performed by a specialist installer Item Description Item Description 1 Drinking water filter BOXER KD 4 EXADOS dosing computer 2 GENO-STOP safety device 5 Drain connection DN 50 acc. to DIN EN Water withdrawal point Fig. 9: Installation example of softliq:mc water softener 5.1 Requirements in relation to the installation site Observe local installation directives, general guidelines and technical specifications. The installation site must be frost-proof and ensure the system's protection from chemicals, dyes, solvents and vapours. Always install a drinking water filter and, if required, a pressure reducer (e.g. BOXER KD) upstream of the system. A shock-proof socket is required within a distance of approx. 1.2 m of the system. A drain connection (DN 50) must be available to discharge the regeneration water. NOTE: The system will not function without continuous power supply. No soft water will be available if the system is operated without power. Do not interconnect the socket with a light switch, heating emergency switch or the like

34 Installation NOTE: The valves of the system are operated electrically. Water can flow to the drain uncontrollably if there is a power failure during regeneration. If there is a power failure, check your product and shut off the water supply, if necessary. The installation room must be provided with a floor drain. If no floor drain is available, an appropriate safety device has to be installed to prevent water damage. We recommend using a GENO -STOP (refer to chapter 3.6). If the softened water is intended for human consumption in the sense of the German Drinking Water Ordinance, the ambient temperature must not exceed 25 C. For applications that are purely technical, the ambient temperature must not exceed 40 C. NOTE: Functional failure of the lifting system if there is a power failure. Water damage in case the lifting system fails Secure your water installation against inadvertent water leakage if there is a power failure. NOTE: Functional failure if lifting systems are not resistant to salt water. Water damage in case the lifting system fails Use a salt water-resistant lifting system or our regeneration water delivery pump (refer to chapter 3.6)

35 Installation 5.2 Check the scope of supply Item Description Item Description 1 Water softener completely pre-assembled 4 Water test kit "Total hardness 2 2 Connection hoses 5 Operation manual 3 Connection block incl. 2 inserts, union nuts, seals each Fig. 10: Scope of supply Check the scope of supply for completeness and possible damage. 5.3 Installing the product WARNING: Danger of contaminated drinking water due to stagnation. Risk of infectious diseases. In accordance with VDI 6023, do not connect your product to the drinking water installation until immediately prior to start-up Fit the connection block into the pipe 1. Take the sieve insert and the flow direction into consideration. 2. Fit the connection block into the pipe with inserts, union nuts and seals

36 Installation Fig. 11: Connection block Installing the connection hoses. 1. Unscrew both the screws on the sides of the upper part of the housing of the technical equipment. 2. Remove the upper part of the housing of the technical equipment. Fig. 12: Upper part of the housing of the technical equipment 3. Mount the connection hoses. NOTE: Mix-up of connection hoses and insufficient tightening torque of union nuts possible. Functional failure and/or leaks at the system. Observe the flow direction marked by arrows. Tighten the union nuts with approx. 4 Nm

37 Installation Fig. 13: Connection hoses and flow direction Establish waste water connection as per DIN EN The drain connection DN 50 as per DIN EN 1717 for small-scale water softeners makes it easier to connect according to the DIN standard (refer to chapter 3.6). NOTE: Waste water backing up due to kinked hoses. Risk of water damage. Run the hoses to the drain with a downward slope and without kinks and bends. Fig. 14: Waste water connection with drain connection as accessory

38 Installation 1. Shorten the flushing water hoses (external diameter 12 mm) to the required length. 2. Fasten the flushing water hoses (regeneration water exits under pressure). 3. Shorten the overflow hose (external diameter 16 mm) to the required length. 4. Run the overflow hose to the drain with a downward slope. 5. Fasten the overflow hose. 6. Make sure there is a free outlet to the drain. If a water flow pressure of at least 3.0 bar is available, the flushing water hoses can be laid up to max. 2.2 m above ground. Then, the connection of the overflow hose of the brine tank is no longer possible Inputs and outputs of the control unit The control unit features a voltage-free input and output. These are configured in the installer level (refer to chapter 4.5) Item Description Item Description 1 Programmable input DigIN 3 Voltage-free fault signal contact Pot.f.S. (No) max. 230 V/max. 1 A 2 Programmable output Prog.Out max. 230 V/max. 1 A Fig. 15: Inputs and outputs of the control unit For connection to the programmable input or voltage-free output of the control unit, use the following connecting lines: For connection to the programmable input (item 1), use flexiblelines of H03xx F 2x0.5 mm2 quality or similar as only voltage-free contacts may be connected. For connection to the voltage-free output (item 2), use flexible lines of H05xx F 2x0.75 mm² quality or similar as consumers operated with mains voltage may be connected

39 Start-up 6 Start-up 6.1 How to start up the product The softliq control unit is operated using buttons (refer to chapter 4.3). The start-up program assists you with starting up the softliq water softener. You are guided through the start-up procedure step-by-step on the display. Fig. 16: Guidance on the display There are dots on the right of the display. These provide guidance and show you where in the program you are at present. The current position is shown in a darker colour. Values can only be changed if the corresponding dot is green. Use the or buttons to navigate through the program. Open menus with ENTER Initial start-up and automatic start of the start-up program 1. Keep salt tablets (refer to chapter 2.6) handy. 2. Remove the protective film from the display. 3. Plug in the mains plug. 4. Select the required language with or. 5. Confirm with ENTER. 6. Select the required hardness unit with or. 7. Confirm with ENTER. 8. Enter your app password. You only need your app password if you want to put the product into operation using the mygrünbeck app. Otherwise, skip this step

40 Start-up 9. Select "Start-up START". 10. Confirm with ENTER. 11. Continue with chapter Manual start of the start-up program If required, start the start-up program manually from the menu level. Status level>menu level>start-up 1. Confirm with ENTER. 2. Press and hold the and buttons for 2 seconds Course of the start-up program There may be waiting periods during the start-up program. These are indicated in the control unit by means of an hourglass symbol. Continuing with the program is only possible upon completion of the waiting period and the disappearance of the symbol. Use the or buttons to navigate through the program. 1. Do not fill any water into the brine tank. 2. Confirm with. 3. Fill salt tablets into the brine tank (refer to chapter 7.8). 4. Confirm with. 5. Set the current time and the current date. a Set the desired value using and. b Confirm with ENTER. The system moves to its reference point. In case the reference point has not been reached until after the entry of the time, the remaining time will be indicated in the display. 6. Determine the raw water hardness. You have the following options to do so: Contact your water supply company and ask them what the value is. Determine the value by using the water test kit supplied with the system (refer to chapter 7.7). 7. Use and to set the required value for the raw water hardness. 8. Confirm with ENTER

41 Start-up Confirmation is only possible if the system has completed the previous step. This is the case when the ENTER button lights up. The value can be changed later (refer to chapter 7.7) Item Description Item Description 1 Shut-off valve for raw water 2 Shut-off valve for soft water 3 Sampling valve for raw water 4 Sampling valve for soft water Fig. 17: Connection block 9. Open the raw water shut-off valve at the connection block. 10. Confirm with. 11. Visually check the system for leaks. 12. Confirm with. Fig. 18: Leak test Water flows to the drain through the flushing water hoses. During start-up, this is totally normal

42 Start-up 13. Press ENTER to start the deaeration program.» The display indicates "Remaining time 22:00 min". The counter counts down to 00:00 min. If this is completed, the next display message will be indicated. Should, after some time, raw water shut-off valve at connection block still closed appear in the display, open the shut-off valve for raw water. 14. Open the soft water shut-off valve. 15. Confirm with. 16. Check the water hardness on exchanger 1 as described in chapter 7.7.» Upon confirmation with ENTER, exchanger 1 is put out of operation and exchanger 2 is put into operation. 17. Check the water hardness on exchanger 2 as described in chapter Confirm with. With these tests, the function of the exchangers is checked. The water sample must have a hardness of less than 1 dh. 19. Use and to set the required value for the soft water hardness. Recommendation for Germany: Soft water hardness 3-5 dh. Recommendation for Austria: Soft water hardness at least 8.4 dh. Take the maximum admissible sodium concentration of your drinking water into consideration (refer to chapter 13.2). 20. Press ENTER to start the test regenerations.» The remaining time will be indicated in the display. The remaining time for the regeneration of both exchangers is counted down. The test regenerations take approx. 33 minutes for both exchangers. 6.2 Hand over the product to the owner/user When handing over the product, proceed as follows: 1. Inform the owner/user how the water softener works. 2. Hand over all documents to the owner/user for keeping. 3. Use the manual to brief the owner/user, and answer any questions. 4. Inform the owner/user about the need for inspections and maintenance. 5. Inform the owner/user about the influence of the water hardness on the dosage rate of detergents and cleaning agents

43 Operation 7 Operation 7.1 Request information Status level>menu level>information Information 1 Here, you see a graphic display of the current system function. Figure Explanation Both exchangers are in operation. The system capacity declines from the top downwards. One bar corresponds to 20 %. The light bars indicate the available system capacity. Below the symbols, the current mode is indicated: Eco/Power/Comfort One exchanger is in operation, the other is being regenerated. The bars of the grey symbol correspond to the following regeneration steps from the bottom upwards: Fill brine tank (lowermost bar) Salting Slow rinse Backwash Washing out (uppermost bar) Below the symbols, the regeneration step is indicated. Both exchangers are being regenerated. Explanation of symbols: Blue symbol Grey symbol 43 76

44 Operation Information 2 Display System flow rate Days the salt supply is expected to last Raw water hardness Actual soft water hardness Explanation Indicates the current flow rate of the system. The value is displayed in m³/h. Indicates for how long the salt supply is estimated to last. The value is displayed in days. Indicates the set raw water hardness. The value is displayed in the selected hardness unit. Indicates the set soft water hardness. The value is displayed in the selected hardness unit. Table 8: Indication in Information Information 3 Display Regeneration counter Soft water volume meter Password for app connection Perform maintenance in xx days (only if activated) Explanation Indicates how many regenerations have been performed. Indicates in m³ how much soft water has been withdrawn from the system. Indication of the password to establish the connection between the control unit and the mygrünbeck app installed on a mobile device. Indicates in how many days the next maintenance is due. Table 9: Indication in Information Information 4 Display Contact data Explanation Indication of contact data, for instance, of your installer (name, phone number, address) Table 10: Indication in Information 4 Entry only possible via app or website

45 Operation 7.2 Starting a manual regeneration Status level>menu level>manual regeneration A manual regeneration is necessary in the following cases: The product resumes operation after a longer period of standstill. After maintenance and repair work was performed. If the raw water hardness has changed. After a longer power failure. Manual regenerations are always complete regenerations. 7.3 Settings Status level>menu level>settings You can change the following values: Menu item Setting options: Change language German (factory-setting) English French Italian Change hardness unit dh (factory-setting) f e ppm mol/m³ Date, time Set the time Current date Automatic switch-over from DST to ST Configure Wi-Fi Refer to chapter 4.8 Select regeneration time Automatic (factory-setting) Fixed Operating mode Eco Power Comfort (factory-setting) Individual Display behaviour on standby Activated Deactivated (factory-setting) 45 76

46 Operation Menu item Set maintenance interval Illuminated LED ring function Setting options: 000 days (factory-setting) Function of illuminated LED ring During water treatment, operation, malfunction (factory-setting) During operation, malfunction During malfunction Deactivated Illuminated continuously Illuminated LED ring is flashing in case of pre-alarm salt supply yes no (factory-setting) Table 11: Menu level Settings 7.4 Selecting the regeneration time Status level>menu level>settings>select regeneration time 1. Press ENTER. 2. Use and to select the desired setting. a Automatic (factory-setting) b Fixed 3. Confirm with ENTER. 7.5 Setting the current date and time Status level>menu level>settings>date, time>set current time 1. Press ENTER. 2. Use and to set the time. 3. Confirm with ENTER

47 Operation 7.6 Setting the time of the fixed regeneration Status level>menu level>settings>select regeneration time>set regeneration time 1. Press ENTER. 2. Use and to set the time. 3. Confirm with ENTER. 7.7 Determining and entering the water hardness Water test kit The water test kit consists of test tube and titration solution. The water test kit is designed for the determination of the water hardness in dh or in f. mmol/l and mol/m³ can be determined from f. 1 2 Item Description Item Description 1 Test tube 2 Titration solution Fig. 19: Water test kit Taking a water sample NOTE: If the flow rate is too low during the sampling, the result will be falsified. The system will be programmed with incorrect values for the raw water hardness. The required soft water value will not be attained. Fully open the water withdrawal point for cold water or the sampling valve. A flow rate between 0.4 m³/h and 0.6 m³/h must be achieved. When taking a soft water sample, the flow rate can be read in information level

48 Operation 1. Open a water withdrawal point for cold water or a sampling valve at the connection block. a In order to take a raw water sample, use a water withdrawal point for cold water upstream of the system or the raw water sampling valve. b In order to take a soft water sample, use a water withdrawal point for cold water downstream of the system or the soft water sampling valve. NOTE: The water exits the sampling valves at high pressure. The product and its vicinity might be sprinkled with splash water. Keep a sufficiently dimensioned collecting vessel, e.g. a bucket with a volume of least 5 l, handy. 2. Let the water flow for at least 30 seconds. 3. Take a water sample with the test tube. a Fill the test tube up to the dh mark to determine the water hardness in dh. b Fill the test tube up to the marking f (x 0.1 = mol/m³) in order to determine the water hardness in f, mol/m³ or mmol/l Determining the water hardness in dh/ f 1. Add one drop of titration solution (1 drop = 1 dh = 1 f). 2. Shake the test tube until the titration solution is mixed with the water. 3. In case of red colouring, repeat steps 2 and 3 and count the drops until the colour changes to green.» If the colour changes to green, the water hardness has been determined. The number of drops corresponds to the degree of hardness in dh or f. Example: Test tube filled up to the dh mark: 6 drops = 6 dh. Test tube filled up to the f mark: 6 drops= 6 f Determining the water hardness in mol/m³ (mmol/l) 1. Determine the water hardness in f as described. 2. Divide the f measured by 10. The water hardness in f divided by 10 corresponds to the degree of hardness in mol/m³ (=mmol/l). Example: 6 drops = 6 f = 0.6 mol/m³ = 0.6 mmol/l

49 Operation Entering the water hardness Status level>menu level>water hardness 1. Press and hold the and buttons for 2 seconds. 2. Enter the value of the raw water hardness with and. 3. Confirm with ENTER. 4. Enter the index value of the soft water hardness with and. NOTE: The maximum soft water hardness that can be programmed is approx. 50 % of the raw water hardness present. 5. Confirm with ENTER. Error message Check soft water hardness indicated in the display. Select a lower soft water value. 7.8 Refilling salt tablets Fig. 20: Lid of brine tank The level of salt tablets in the brine tank must always be higher than the water level. 1. Open the lid of the brine tank. The sensor for the low-salt alarm is located in the lid of the brine tank. This sensor does not work with laser light, so it is safe for the eyes. The function of the low-salt alarm is explained in chapter Fill in salt tablets. 3. Close the lid of the brine tank

50 Cleaning, inspection, maintenance 8 Cleaning, inspection, maintenance WARNING: Danger of contaminated drinking water if the work is not carried out properly. Risk of infectious diseases. Pay particular attention to hygiene when working with water softeners. Inspection and maintenance of a water softener is stipulated in DIN standard EN Regular maintenance ensures trouble-free and hygienic operation. The water softener has to be serviced at least once a year by Grünbeck's technical service/authorised service company. Proper operation and maintenance of the system are essential for trouble-free and hygienic operation. A maintenance contract ensures that all the required maintenance work will be performed in due time. 8.1 Cleaning 1. Only clean the outside of the product. 2. Do not use any strong or abrasive cleaning agents, because they may damage the surface. 3. Wipe the housing with a damp cloth. 8.2 Inspection Regular inspection increases the operational reliability of your product. Therefore, conduct an inspection at least every 2 months. To conduct an inspection, proceed as follows: 1. Visually check the system for leaks. 2. Check the soft water hardness (refer to chapter 7.7). 3. Check that there are sufficient salt tablets in the brine tank. The level of salt tablets in the brine tank must always be higher than the water level. 4. Check the control valve to the drain for leaks

51 Cleaning, inspection, maintenance No water may drip from the flushing water hoses during parallel operation. The system is in parallel operation when two blue symbols are displayed in information level 1 (refer to chapter 7.1). 8.3 Maintenance Some regular work is necessary in order to ensure the proper functioning of the product in the long term. For this purpose, DIN EN recommends a semi-annual and an annual maintenance Semi-annual maintenance In order to carry out the semi-annual maintenance, proceed as follows: 1. Visually check the system for leaks. 2. Check the soft water hardness (refer to chapter 7.7). 3. Check that there are sufficient salt tablets in the brine tank. The level of salt tablets in the brine tank must always be higher than the water level. 4. Check the control valve to the drain for leaks. 5. Evaluate the salt consumption subject to the water volume consumed Annual maintenance Carrying out annual maintenance work requires specialist knowledge. This kind of maintenance work may only be carried out by Grünbeck's technical service/authorised service company or by specialist installers trained by Grünbeck. The maintenance work to be performed for the annual maintenance complete the tasks that have to be carried out in the course of the semi-annual maintenance. The maintenance work is divided into reading and documenting operating values, general maintenance work and maintenance work to be carried out per exchanger. In addition to the semi-annual maintenance, the following work needs to done: Operating values 6. Measure the raw water hardness. 7. Align the measured raw water hardness with the setting in the control unit. 8. Measure the soft water hardness

52 Cleaning, inspection, maintenance 9. Align the measured soft water hardness with the setting in the control unit. 10. Read off the water pressure and flow pressure. 11. Read off the residential water meter reading. 12. Read off the regeneration counter (information 3). 13. Read off soft water volume meter (information 3). 14. Read out the error memory (code 245). Preliminary maintenance work 15. Check the hose connections for leaks and damage. 16. Check that all cables and connections are undamaged and firmly seated. 17. Check salt tablets for impurities. 18. Clean the brine tank. 19. Clean and check the brine valve and level electrodes. Maintenance work on the exchangers The work described below needs to be carried out on each of the exchangers. Starting from Release manual regeneration, we recommend carrying out the work in parallel. 20. Check soft water meter for pulse emission (Code 005). 21. Check the injectors and injector sieves for impurities and clean, if necessary. 22. Check the brine filling orifices in the brine connection angles (red). 23. Move to the reference positions (Code 005). 24. Release a manual regeneration. 25. Check the suction performance of the injectors. 26. Check the chlorine flow during salting (regeneration step 2) (Code 245). 27. Check the function of the regeneration water meter in any regeneration step (Code 005). 28. Check the control valves at the drain outlet in operational position for leaks (flushing water hoses Ø 12mm). 29. Check the filling and suction hoses to the brine valves for leaks. 30. Check flushing water hoses for leaks. 31. Release a double regeneration (Code 005). 32. After the cleaning of the brine tank, fill in the operating water volume (Code 005)

53 Cleaning, inspection, maintenance Final maintenance work 33. Reset the maintenance interval, if activated. 34. Record data and work performed, including repair work, in the operation log and checklist. 35. Turn over the water softener and operation log to the owner/user. 8.4 Consumables NOTE: Danger of damaging the system if unsuitable consumables are used. There is a risk of functional impairments, malfunctions and loss of warranty. Only use genuine consumables. Product Order no. Regeneration salt tablets (25 kg) acc. to EN 973 type A Water test kit "Total hardness Table 12: Consumables 8.5 Spare parts NOTE: Danger of damaging the system if unsuitable spare parts are used. There is a risk of functional impairments, malfunctions and loss of warranty. Only use genuine spare parts. You may order spare parts and consumables from your local Grünbeck representative (refer to the internet at

54 Cleaning, inspection, maintenance 8.6 Wearing parts NOTE: Danger of damaging the system if unsuitable wearing parts are used. There is a risk of functional impairments, malfunctions and loss of warranty. Only use genuine wearing parts. Wearing parts are listed below. Seals Top regeneration disc Injector Chlorine cell Brine valve, complete Level electrodes Fig. 21: Control valve on left, brine valve on right 54 76

55 Troubleshooting 9 Troubleshooting WARNING: Danger of contaminated drinking water due to stagnation. Risk of infectious diseases. If malfunctions do occur, have them remedied immediately. The softliq:mc water softener indicates malfunctions on the display. If malfunctions do occur that cannot be remedied by the instructions given below, contact Grünbeck's technical service/authorised service company. Have your system data (refer to chapter 1.7) handy. 9.1 Display messages 1. Acknowledge the malfunction or warning with ENTER. 2. Watch the display. 3. Compare the message displayed with the following table if the malfunction reoccurs Warning messages Display Explanation Remedy Maintenance due! Notify Grünbeck s technical service Salt supply low! Please refill! Sufficient for: xy days (order no ) Only displayed if maintenance interval is activated. Salt supply low. Notify Grünbeck's technical service/authorised service company. Refill salt tablets (refer to chapter 7.8), acknowledge the malfunction with ENTER. If the error message reoccurs, notify Grünbeck's technical service/ authorised service company. Table 13: Warning messages on the display (yellow symbols) 55 76

56 Troubleshooting Error messages Display Explanation Remedy Power failure > 5 minutes Salt supply used up! Refill immediately! (Order no ) Check soft water hardness! Observe the operation manual Error during start-up! Observe the operation manual System overloaded! Capacity already used up prior to the end of the regeneration!! Only displayed if detection is activated. If there is a power failure, any regeneration in progress at the time is stopped and then continued afterwards. Salt supply used up. Chlorine cell worn. Brine filling orifice, injector, injector sieve or brine valve clogged. The desired soft water hardness cannot be achieved with the raw water hardness set. Start-up was interrupted as no water flow could be detected. Chlorine currents too low. Reference moves not possible. One exchanger is being regenerated while the other is already exhausted. Check the mains connection. Reset the clock of the water softener if there is a power failure > 3 days (only in case of "fixed" regeneration time; refer to chapter 7.5). Release a manual regeneration (refer to chapter 7.2). Refill salt tablets into the brine tank (refer to chapter 7.8). Acknowledge the malfunction with ENTER. If the error message reoccurs, notify Grünbeck's technical service/authorised service company. Notify Grünbeck's technical service/ authorised service company. Check settings of raw water hardness and desired soft water hardness (refer to chapter 7.7). Reduce soft water hardness. If the error message reoccurs, notify Grünbeck's technical service/ authorised service company. Check whether the raw water shut-off valve is open (refer to chapter 6.1). Check whether water is flowing in the current start-up step. Briefly unplug the mains plug and restart the start-up-program If the error message reoccurs, notify Grünbeck's technical service/ authorised service company. Symbol on the left: Exchanger 1 Symbol on the right: Exchanger 2 Only displayed if detection is activated. Reduce water withdrawal, if possible. Malfunction acknowledges itself automatically after regeneration has been completed

57 Troubleshooting Display Explanation Remedy Malfunction of regeneration control valve! Observe operation manual! Regeneration water meter Quantity not reached! Observe operation manual! Check soft water meter! Observe operation manual! Check regeneration water meter! Observe operation manual! Check blending water meter! Observe operation manual! System is not drawing brine from the brine tank effectively! Observe operation manual! Nominal flow rate exceeded! Step time monitoring of regeneration motor or connecting cable defective. Regeneration water meter is not emitting pulses. Connecting cable defective. Water supply interrupted. Soft water meter is not emitting pulses. Connecting cable defective. Water supply interrupted. Regeneration water meter is not emitting pulses. Connecting cable defective. Water supply interrupted. Regeneration water meter is not emitting pulses. Connecting cable defective. Water supply interrupted. Minimum contact during salting not reached. Monitoring time exceeded. Injector clogged or raw water pressure too low. Appears if during a regeneration a flow rate of 1.6 m³/h or during standard operation a flow rate of 3.2 m³/h is exceeded. Symbol on the left: Exchanger 1 Symbol on the right: Exchanger 2 Notify Grünbeck's technical service/ authorised service company. Symbol on the left: Exchanger 1 Symbol on the right: Exchanger 2 Check water supply. Notify Grünbeck's technical service/ authorised service company. Symbol on the left: Exchanger 1 Symbol on the right: Exchanger 2 Check water supply. Notify Grünbeck's technical service/ authorised service company. Symbol on the left: Exchanger 1 Symbol on the right: Exchanger 2 Check water supply. Notify Grünbeck's technical service/ authorised service company. Check water supply. Notify Grünbeck's technical service/ authorised service company. Symbol on the left: Exchanger 1 Symbol on the right: Exchanger 2 Notify Grünbeck's technical service/ authorised service company. Only displayed if monitoring is activated. Reduce peak flow. If the error occurs continuously, notify Grünbeck's technical service/ authorised service company. Table 14: Error messages on the display 57 76

58 Troubleshooting 9.2 Other observations Observation Meaning Remedy No soft water Resin beads in the flushing water hose or in the aerator Water pressure at the withdrawal point too low. (Pressure loss too high.) Excessive water consumption (water softener has exceeded its capacity). Water softener does not have a permanent power connection. Soft water meter is not emitting pulses. Raw water hardness set too low. Water supply interrupted. Defective jet system. Resin may be polluted by undissolved particles. Restrict your water consumption to the maximum flow rate permitted (refer to chapter 12). Perform a manual regeneration (refer to chapter 7.2). Check the mains connection. Notify Grünbeck's technical service/ authorised service company. Measure the raw water hardness (refer to chapter 7.7). Check the value in the control unit (refer to chapter 7.7). Open the shut-off valves. Notify Grünbeck's technical service/ authorised service company. Check if the problem originates from the water softener. If yes, notify Grünbeck's technical service/authorised service company. Table 15: Other observations 58 76

59 Shut-down and Recommissioning 10 Shut-down and Recommissioning Even in case of longer periods of standstill, it is not necessary to put your product out of operation. Should you nevertheless wish to do so, please take the information given in the present chapter into consideration Shut-down WARNING: Danger of microbiological growth due to stagnating water. Risk of infectious diseases. At regular intervals (96 h), the system carries out a flushing process with subsequent disinfection. Even in case of longer periods of standstill, do not disconnect your product from the water and power supply. DIN stipulates that water softeners must be regenerated automatically after 4 days, even if the softening capacity has not yet been exhausted by that time. This is to prevent water from stagnating as required for hygienic reasons by DIN and DIN EN Therefore, your product must stay connected to the power and water supply at all times. Should you wish to temporarily shut down your water supply due to a longer period of absence, proceed as follows. 1. Close the soft water shut-off valve. 2. Leave the raw water shut-off valve open. 3. Keep the system connected to power.» The system remains in an operating state which is considered to be safe with regard to hygiene and which is admissible as per DIN EN Recommissioning In order to put your product back into operation again upon your return, proceed as follows: 1. Open the soft water shut-off valve. 2. Perform a manual regeneration (refer to chapter 7.2). 3. After its completion, perform another manual regeneration.» Following the regenerations, the system is ready for operation

60 Dismantling and disposal 11 Dismantling and disposal 11.1 Dismantling The work described herein represents an intervention into your drinking water system. Have this work performed by specialist companies and specialist installers only. CAUTION: The system is pressurised and connected to the electrical system. Injuries due to water escaping under pressure. Risk of electric shock. Depressurise the product and disconnect it from mains prior to starting the dismantling process. 1. Close the shut-off valve at the drinking water s point of entry inside the house. 2. Open a water tap. 3. Wait for a few seconds.» The pressure in the product and the pipe network is being relieved. 4. Close the water tap. 5. Disconnect the product from mains.» The system is de-energised. 6. Separate the product from the connection hoses. Keep a collecting vessel (e.g. a bucket) handy to catch escaping water. 7. Separate the connection hoses from the connection block. 8. Dismantle the connection block. 9. Close the gap in your drinking water pipes, e.g. by using an adjusting piece (order no.: ) Disposal Used electrical and electronic goods have to disposed of in an environmentally sound manner with the respective, competent disposal facilities and specialist companies. Do not dispose of the packaging, the products and/or accessories together with domestic waste. Comply with the applicable national regulations for disposal. Make sure that the packaging, the product and the accessories are disposed of properly

61 Technical specifications 12 Technical specifications Fig. 22 System overview Dimensions and weights A System width [mm] 525 B System height [mm] 912 C System depth [mm] 580 D E Connection height of control valve (soft water; outlet) Connection height of control valve (raw water; inlet) [mm] 480 [mm] 518 F Height of safety overflow of brine tank [mm] 540 G Height with open lid [mm] 1290 H Installation length without screw connection [mm] 190 I Installation length with screw connection [mm] 271 Operating weight, approx. [kg] 130 Shipping weight, approx. [kg] 41 Table 16: Dimensions and weights Connection data Nominal connection diameter DN 25 (1" male thread) Min. drain connection DN 50 Power supply Electrical power input Operation = max./standby with display, Wi-Fi and illuminated LED ring switched off Protection/protection class Table 17: Connection data [V]/[Hz] /50 60 (system operation with protective low voltage) [W] 14 /< 1.8 IP 54/II 61 76

62 Technical specifications Performance data Nominal pressure PN 10 Min./max. operating pressure (recommended) [bar] 2.0/8.0 (4.0) Nominal flow while blending is closed, at a pressure loss of 1.0 bar, as per DIN EN Nominal flow with blending open, at a pressure loss of 1.0 bar following DIN (raw water hardness 20 dh (35.6 f, 3.56 mol/m³), soft water hardness 8 dh (14.2 f, 1.42 mol/m³)) Variable nominal capacity (both exchangers) Variable nominal capacity (per exchanger) [m³/h] 3.2 [m³/h] 4.3 [m³ x dh] [m³ x f] [mol] [m³ x dh] [m³ x f] [mol] Capacity per kg of regeneration salt [mol/kg] Regeneration time for complete regeneration (both exchangers) [min.] Regeneration (3 x per day) in case of reduction in capacity [%] > 40 Table 18: Performance data Filling volumes and consumption data Resin volume [l] 2 x 5 Salt consumption per complete regeneration (both exchangers) [kg] Max. capacity of brine tank [kg] 95 Salt consumption per m³ and dh per m³ and f per m³ and mol [kg/m³ x dh] [kg/m³ x f] [kg/mol] Max. flushing water flow [m³/h] 0.3 Flushing time [min.] 2 Total waste water volume per complete regeneration (both exchangers) [l] Waste water volume per m³ and dh (complete regeneration) per m³ and f (complete regeneration) per m³ and mol (complete regeneration) Table 19: Filling volumes and consumption data [l/m³ x dh] [l/m³ x f] [l/mol] General data Suitable for homes of... families (up to... people) 1-8 (20) Max. water temperature [ C] 30 Ambient temperature [ C] 5 40 Max. humidity of air (non-condensing) [%] 90 DVGW registration number NW-9151CR0031 SVGW certificate number Order no Table 20: General data 62 76

63 Other information 13 Other information 13.1 Explanation of terminology Drinking water Raw water Soft water Fully softened water Regeneration water System capacity Turbine water meter Drinking water is any water that is intended for use in the domestic environment for drinking and all other food preparation purposes, for personal hygiene and cleaning as well as for cleaning objects that do not only temporarily come into contact with foodstuffs or the human body. Raw water is the untreated water before it passes through the water softener. Soft water is the general term for softened water. It is also referred to as decalcified water. Water with a residual hardness of 0 dh (0 f). After the regeneration, this water is saturated with calcium ions and is flushed out of the system into the drain. Indicates the quantity of fully softened water that the water softener can produce. A very small turbine fitted in the system which transmits pulses to a sensor by means of a magnet, thereby allowing the flow rate through the system to be measured

64 Other information 13.2 Sodium content in the water When softening water by 1 dh (0.18 mmol/l), the sodium content increases by approx. 8.2 mg/l. The German Drinking Water Ordinance specifies that the sodium content of drinking water must not exceed 200 mg/l. Select a soft water hardness with a sodium content less than 200 mg/l. The local water suppliers will inform you about the sodium content of your raw water. Sample calculation: Raw water hardness: 28 dh (50 f, 5 mmol/l) Sodium content in the raw water: 10.5 mg/l Admissible increase of the sodium content by softening: 200 mg/l mg/l = mg/l : 8.2 = 23 dh (41 f, 4.1 mmol/l) The raw water hardness may be reduced from 28 dh (50 f, 5 mmol/l) to 5 dh (9 f, 0.9 mmol/l) Hardness ranges The hardness ranges were classified according to the German Act on Detergents and Cleaning Agents published in Hardness range dh f Soft < 8.4 < 15 Medium Hard > 14 > 25 Table 21: Hardness range When dosing cleaning agents, take the new hardness range of your water into account

65 Operation log 14 Operation log Water softener softliq:mc32 Serial no.: Start-up Customer Name: Address: Installation/Accessories Drinking water filter (make/type): Drain connection acc. to DIN EN 1717 yes no Floor drain available yes no Safety device yes no Regeneration water lifting system yes no Make: Dosing yes no Active agent: Operating values Water pressure [bar] Residential water meter reading [m³] Hardness unit [ dh] [ f] [mol/m³] [ e] [ ppm] Raw water hardness (measured) Raw water hardness (set) Soft water hardness (measured) Soft water hardness (set) Remarks Start-up Company: Service technician: Work time certificate (no.) Date/signature: 65 76

66 Operation log 1. Maintenance Operating values Raw water hardness measured/set / Soft water hardness measured/set / Soft water hardness 0 dh test (exchanger 1) Soft water hardness 0 dh test (exchanger 2) Operating pressure Residential water meter reading Soft water meter reading (info level 3) Regeneration water meter reading (info level 3) OK OK [bar] [m³] [m³] Read out error memory (Code 245) Er Date, time Er Date, time Er Date, time 1 / 2 / 3 / 4 / 5 / 6 / 7 / 8 / 9 / 10 / 11 / 12 / 13 / 14 / 15 / 16 / Preliminary maintenance work Er OK Date, time Hose connections checked for leaks and damage Cables checked for damage and firm seating Salt tablets checked for cleanliness Brine tank cleaned Brine valve level electrodes cleaned/checked Maintenance work per exchanger Soft water meter for pulse emission (Code 005) Injectors and injector sieves checked and cleaned Brine filling orifices in brine connection angles checked Reference positions moved to manually (C 005) Manual regenerations released Suction power of injectors checked during salting: 0.1 l in s Chlorine currents checked during salting (Code 245: regeneration step 2) Regeneration water meter checked for pulse emission during backwash (Code 005) Control valves at the drain outlet checked for leaks in operating position Filling and suction hoses to brine valves checked for leaks. Flushing water hoses checked for leaks during operation Final maintenance work Maintenance interval reset Exchanger 1 OK Exchanger 2 OK OK Remarks Performed by Company: Service technician: 66 76

67 Operation log 2. Maintenance Operating values Raw water hardness measured/set / Soft water hardness measured/set / Soft water hardness 0 dh test (exchanger 1) Soft water hardness 0 dh test (exchanger 2) Operating pressure Residential water meter reading Soft water meter reading (info level 3) Regeneration water meter reading (info level 3) OK OK [bar] [m³] [m³] Read out error memory (Code 245) Er Date, time Er Date, time Er Date, time 1 / 2 / 3 / 4 / 5 / 6 / 7 / 8 / 9 / 10 / 11 / 12 / 13 / 14 / 15 / 16 / Preliminary maintenance work Er OK Date, time Hose connections checked for leaks and damage Cables checked for damage and firm seating Salt tablets checked for cleanliness Brine tank cleaned Brine valve level electrodes cleaned/checked Maintenance work per exchanger Soft water meter for pulse emission (Code 005) Injectors and injector sieves checked and cleaned Brine filling orifices in brine connection angles checked Reference positions moved to manually (C 005) Manual regenerations released Suction power of injectors checked during salting: 0.1 l in s Chlorine currents checked during salting (Code 245: regeneration step 2) Regeneration water meter checked for pulse emission during backwash (Code 005) Control valves at the drain outlet checked for leaks in operating position Filling and suction hoses to brine valves checked for leaks. Flushing water hoses checked for leaks during operation Final maintenance work Maintenance interval reset Exchanger 1 OK Exchanger 2 OK OK Remarks Performed by Company: Service technician: 67 76

68 Operation log 3. Maintenance Operating values Raw water hardness measured/set / Soft water hardness measured/set / Soft water hardness 0 dh test (exchanger 1) Soft water hardness 0 dh test (exchanger 2) Operating pressure Residential water meter reading Soft water meter reading (info level 3) Regeneration water meter reading (info level 3) OK OK [bar] [m³] [m³] Read out error memory (Code 245) Er Date, time Er Date, time Er Date, time 1 / 2 / 3 / 4 / 5 / 6 / 7 / 8 / 9 / 10 / 11 / 12 / 13 / 14 / 15 / 16 / Preliminary maintenance work Er OK Date, time Hose connections checked for leaks and damage Cables checked for damage and firm seating Salt tablets checked for cleanliness Brine tank cleaned Brine valve level electrodes cleaned/checked Maintenance work per exchanger Soft water meter for pulse emission (Code 005) Injectors and injector sieves checked and cleaned Brine filling orifices in brine connection angles checked Reference positions moved to manually (C 005) Manual regenerations released Suction power of injectors checked during salting: 0.1 l in s Chlorine currents checked during salting (Code 245: regeneration step 2) Regeneration water meter checked for pulse emission during backwash (Code 005) Control valves at the drain outlet checked for leaks in operating position Filling and suction hoses to brine valves checked for leaks. Flushing water hoses checked for leaks during operation Final maintenance work Maintenance interval reset Exchanger 1 OK Exchanger 2 OK OK Remarks Performed by Company: Service technician: 68 76

69 Operation log 4. Maintenance Operating values Raw water hardness measured/set / Soft water hardness measured/set / Soft water hardness 0 dh test (exchanger 1) Soft water hardness 0 dh test (exchanger 2) Operating pressure Residential water meter reading Soft water meter reading (info level 3) Regeneration water meter reading (info level 3) OK OK [bar] [m³] [m³] Read out error memory (Code 245) Er Date, time Er Date, time Er Date, time 1 / 2 / 3 / 4 / 5 / 6 / 7 / 8 / 9 / 10 / 11 / 12 / 13 / 14 / 15 / 16 / Preliminary maintenance work Er OK Date, time Hose connections checked for leaks and damage Cables checked for damage and firm seating Salt tablets checked for cleanliness Brine tank cleaned Brine valve level electrodes cleaned/checked Maintenance work per exchanger Soft water meter for pulse emission (Code 005) Injectors and injector sieves checked and cleaned Brine filling orifices in brine connection angles checked Reference positions moved to manually (C 005) Manual regenerations released Suction power of injectors checked during salting: 0.1 l in s Chlorine currents checked during salting (Code 245: regeneration step 2) Regeneration water meter checked for pulse emission during backwash (Code 005) Control valves at the drain outlet checked for leaks in operating position Filling and suction hoses to brine valves checked for leaks. Flushing water hoses checked for leaks during operation Final maintenance work Maintenance interval reset Exchanger 1 OK Exchanger 2 OK OK Remarks Performed by Company: Service technician: 69 76

70 Operation log 5. Maintenance Operating values Raw water hardness measured/set / Soft water hardness measured/set / Soft water hardness 0 dh test (exchanger 1) Soft water hardness 0 dh test (exchanger 2) Operating pressure Residential water meter reading Soft water meter reading (info level 3) Regeneration water meter reading (info level 3) OK OK [bar] [m³] [m³] Read out error memory (Code 245) Er Date, time Er Date, time Er Date, time 1 / 2 / 3 / 4 / 5 / 6 / 7 / 8 / 9 / 10 / 11 / 12 / 13 / 14 / 15 / 16 / Preliminary maintenance work Er OK Date, time Hose connections checked for leaks and damage Cables checked for damage and firm seating Salt tablets checked for cleanliness Brine tank cleaned Brine valve level electrodes cleaned/checked Maintenance work per exchanger Soft water meter for pulse emission (Code 005) Injectors and injector sieves checked and cleaned Brine filling orifices in brine connection angles checked Reference positions moved to manually (C 005) Manual regenerations released Suction power of injectors checked during salting: 0.1 l in s Chlorine currents checked during salting (Code 245: regeneration step 2) Regeneration water meter checked for pulse emission during backwash (Code 005) Control valves at the drain outlet checked for leaks in operating position Filling and suction hoses to brine valves checked for leaks. Flushing water hoses checked for leaks during operation Final maintenance work Maintenance interval reset Exchanger 1 OK Exchanger 2 OK OK Remarks Performed by Company: Service technician: 70 76

71 Notes Notes 71 76

72 EC Declaration of Conformity EC Declaration of Conformity In accordance with the EU Low-Voltage Directive 2014/35/EU, Appendix IV This is to certify that the system designated below meets the safety and health requirements of the applicable European guidelines in terms of its design, construction and execution. If the system is modified in a way not approved by us, this certificate is void. Water softener softliq:mc Serial no.: Refer to type designation plate The aforementioned system also complies with the following directives and provisions: EMC (2014/30/EU) The following harmonised standards have been applied: DIN EN : DIN EN : The following national standards and regulations have been applied: DIN : DIN EN 14743: DIN 31000/VDE 1000: Responsible for documentation: Manufacturer: Dipl.-Ing. (FH) Markus Pöpperl Grünbeck Wasseraufbereitung GmbH Josef-Grünbeck-Str Hoechstaedt/Germany Hoechstaedt, August 2016 Dipl. Ing. (FH) Markus Pöpperl Head of Department for Product Implementation and Product Launch 72 76

73 Index Index C Cleaning Comfort... 13, 20, 21, 43, 45 Connection block... 35, 41 Connection hoses Consumables Control unit... 14, 17, 25, 26, 31, 32, 38, 51, 52 D Disturbance Drinking water... 11, 63, 64 E O Operation9, 13, 20, 39, 42, 43, 45, 50, 59, 61, 66, 67, 68, 69, 70 P Power mode Pre-alarm salt supply... 7, 14 R Raw water... 41, 63, 64 Regeneration agent Regeneration water... 38, 63 Eco mode... 13, 45 I Illuminated LED ring... 11, 14, 22, 46, 61 Individual... 13, 20, 21, 45 Inspection Installation... 8, 9, 10, 25, 33, 65 L Lid of brine tank M Maintenance... 8, 50, 51 Malfunction... 18, 22, 24, 31, 32, 46, 55, 56, 57 Menu level... 17, 19, 20 mygrünbeck app... 14, 24, 25, 26, 27 S Salt tablets... 10, 39, 40, 49, 50, 51 Soft water... 11, 42, 44, 52, 63 Spare parts... 8, 53 Start-up... 19, 39, 40 Start-up program Star-up program System capacity... 13, 63 T Technical specifications Type designation plate... 6 W Warranty... 8, 53, 54 Water hardness... 19, 22, 42, 47, 48, 49 Wearing parts Wi-Fi

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76 Grünbeck Wasseraufbereitung GmbH Josef-Grünbeck-Str Hoechstaedt GERMANY info@gruenbeck.com For more info go to