How to Set Achievable Goals The MWA Water Loss Control Program

Transcription

1 How to Set Achievable Goals The MWA Water Loss Control Program Tony Rojas Executive Director & President Macon Water Authority April 9 th, 2014

2 Why? Seeing value in auditing as a business practice Smart Conservation Rate Adjustments Revenue Recovery

3 Why? Fairness & Stewardship Conservation (supply v demand) Equity among ratepayers Stewardship

4 How? Methodical and Rational Approach Build Momentum Team Approach & Buy-In

5 2011 Water Audit Benchmark Year 1,585, 17% 2011 Total Water Loss (Volume) Total Consumption MG Total Water Loss MG 7,982 83% Data Validity Score: 68 / 100 1,264 80% % 2011 Water Loss by Type (Volume) Apparent Loss MG Real Loss MG $673,122 33% 2011 Water Loss by Type (Cost) Apparent Loss $ Real Loss $ $1,349,895 67% Annualized Cost of Water Loss: $2,023,017 / YR

6 Million Gallons 2011 Water Loss by Type (Cost) $673,122 33% Apparent Loss $ Real Loss $ $1,349,895 67% Overall Water Loss - Trailing 12 Months WATER LOSSES: WATER SUPPLIED: AUTHORIZED CONSUMPTION:

7 Water Loss Control Program 5 Year Overview Program Initiative FY FY FY FY FY Program Support & Benchmarking accounting & KPI tracking team meetings & support assignments & accountability annual water audit/report communications - board, JWA Process Enhancements for Billing & Metering accounts field inventory ongoing highest revenue account analysis Finished Water Meter Testing installation of test ports pilot insertion-type test ongoing insertion-type test periodic in-house test - ultrasonic/drawdown Large Meter Testing & Repair ( 3") pilot testing - 50 meters equipment acquisition & training ongoing testing & repair meters AMR conversion for Non-Residential Meters 4" and larger (approx 110) 3" (approx 171) 2" (approx 790) Leakage Management pilot DMAs: Forsyth, Hartley, Breezy Hill pilot leak survey: Forsyth, Hartley, Breezy Hill leak detection equipment acquisition ongoing DMA management ongoing active leak detection Pressure Management Investigation Right Sizing for Select Customer Meters pilot analysis - 20 meters ( 2") follow-on analysis meters ( 1.5") meter replacements, where justified annual review of customer accounts for right-sizing Small Meter Testing & Replacement ( 2") pilot testing meters performance curve analysis ongoing testing & replacement

8 20% (34,375) 37% 2,601 18% (91,420) 13% - 12% - Water Loss Control Program 5 Year Budget Overview MWA: Water Efficiency Program FY FY FY FY FY Program Budget Summary Initiate OP TOTALS VAR OP CAP TOTALS VAR OP CAP TOTALS VAR OP CAP TOTALS VAR OP CAP TOTALS VAR 1 Program Support & Communication Jan-12 96,000 96,000-32,000-32,000-32,000-32, accounting & KPI tracking 13,500 4,500 4,500 - team meetings & support 45,000 15,000 15,000 - assignments & accountability 22,500 7,500 7,500 - annual water audit/report 11,250 3,750 3,750 - communications - board, JWA 3,750 1,250 1,250-2 Process Enhancements for Billing & Metering Jan-12 20,625 20,625 (34,375) 56,705-56,705 56,705 56,705-56,705 56, account field investigation 20,625 56,705 56,705 3 Finished Water Meter Testing Jan ,500-10,000-10,000-10,000-10,000-10,000-10,000-10,000-10,000 - installation of test ports / tubes pilot insertion-type test future costs 10,000 10,000 10,000 10,000 4 Large Meter Testing & Repair ( 3") Jun-12 60,000 60, ,000 50, , , , , , , ,000 - pilot testing - 50 meters 30,000 equipment acquisition & training 30,000 ongoing testing & repair meters 200,000 50, , , ,000 5 AMR conversion for Non-Residential Meters Sep , ,021 94,021 (54,104) (148,125) Phase 1 Phase 2 94,021 6 Leakage Management Sep-12 5,000 5, , , , , , , , , ,000 - pilot DMAs: Forsyth, Hartley, Breezy Hill 5,000 20,000 pilot leak survey: Forsyth, Hartley, Breezy Hill 100,000 leak detection equipment acquisition 200,000 TBD TBD TBD ongoing DMA management ongoing active leak detection 125, , , ,000 Pressure Management Investigation TBD TBD 7 Right Sizing for Select Customer Meters Nov-12 5,000 5,000-25,000 32,500 57,500-5,000 32,500 37,500-5,000 25,000 30,000-5,000-5,000 - pilot analysis - 20 meters ( 2") 5,000 follow-on analysis meters ( 1.5") 15,000 meter replacements, where justified 32,500 32,500 25,000 annual review of customer accounts for right-sizing 5,000 5,000 5,000 5,000 5,000 8 Small Meter Testing & Replacement ( 2") Fall ,000 10,000 25, pilot testing meters 5,000 10,000 performance curve analysis 10,000 ongoing testing & replacement TOTALS 186, , , , , ,705 32, , ,000 25, , , ,000 % of Program % of Program % of Program % of Program % of Program

9 Algernon Wallace Engineer Engineering Asst. Mgr. Andy Tate (SCADA/Instrumentation) Maintenance Angela Osborne Supervisor Call Center Customer Care C.J. Wrice Supervisor Meter Repair Field Service Water Loss Control Team A Diverse Group Kenneth Swayne Field Service Rep. Field Service Kerry Patterson Supervisor Meter Reading Field Service Kirk Nylund Director Customer Care/Field Service Larry Reynolds Director LaToria Porter LP & RC Reclamation Plants Ex. Administrative Support Administration Chris Wood Woods and Associate Darrell Maynard Supervisor Field Service Field Service Darryl Macy Manager Water/Sewer Water Distribution/Sewer Conveyance Donald Mason Meter Reader Gary McCoy Guy Boyle Director of Amerson Water Treatment Plant Field Service Amerson Water Plant EVP Business Operations Administration Harold Blevins Systems Analyst Information Technology Heather Veal CMOM Coordinator Sewer Conveyance Janice Wright Administrative Support Amerson Water Plant Jared Zellner Analyst Maintenance Jimmy McAnn Director Joel Herndon Chief Inspector Engineering Kate Kubesheski Mgr. Lower Poplar Treatment Plant Information Technology Reclamation Plants Lisa Golphin Asset Management/Project Mgmt. Engineering Mark Cloutier Manager Maintenance Maintenance Mark Wyzalek Director4 Environmental Lab & Regulatory Michel Wanna Director of Engineering Engineering Randy Gillis Maintenance Tech. Maintenance Ray Shell EVP of Field & Plant Operations Engineering & Field Reggie Cooper Linear Planner Water Distribution Stephanie Hardy Supervisor Billing Billing Steve Cavanaugh Cavanaugh & Assoc. Tony Rojas Ex. Director & President Administration Will Cowart Supervisor GIS Engineering Will Jernigan Cavanaugh & Assoc. Willie Sidney Asst. Mgr. Water Distribution

10 Our Program: Establishment of the Water Loss Control Team Monthly Unadjusted Monthly Lag-adjusted Trailing Twelve Months

11 % Difference Venturi/Ultrasonic Our Program: Finished Water Meter Verification P2 Flowrate (MGD) 50.0% 40.0% Venturi Flow Verification - 11/14/ % 20.0% 10.0% 0.0% % 8:42:13 AM 10:22:13 AM 12:02:13 PM 1:42:13 PM -20.0% -30.0% -40.0% -50.0% % Difference Venturi Ultrasonic P6 P4 BALANCING VALVE V P3 P1 15MGD CS 25MGD CS 25MGD VFD 5MG 5MG CLEARWELLS 5MG 5MG

12 12:00:00 AM 12:31:00 AM 1:02:00 AM 1:33:00 AM 2:04:00 AM 2:35:00 AM 3:06:00 AM 3:37:00 AM 4:08:00 AM 4:39:00 AM 5:10:00 AM 5:41:00 AM 6:12:00 AM 6:43:00 AM 7:14:00 AM 7:45:00 AM 8:16:00 AM 8:47:00 AM 9:18:00 AM 9:49:00 AM 10:20:00 AM 10:51:00 AM 11:22:00 AM 11:53:00 AM 12:24:00 PM 12:55:00 PM 1:26:00 PM 1:57:00 PM 2:28:00 PM 2:59:00 PM 3:30:00 PM 4:01:00 PM 4:32:00 PM 5:03:00 PM 5:34:00 PM 6:05:00 PM 6:36:00 PM 7:07:00 PM 7:38:00 PM 8:09:00 PM 8:40:00 PM 9:11:00 PM 9:42:00 PM 10:13:00 PM 10:44:00 PM 11:15:00 PM 11:46:00 PM Our Program: Finished Water Meter Verification Venturi Ultrasonic Venturi Total Ultrasonic Total Error %

13 Our Program: Account Inventory & Cleanup Our Program Momentum

14 Our Program: Large Meter Testing Protocol for Meter Right-Sizing Analysis Large Meter Conversion to AMR :01 AM 8:01 AM 3:01 PM 10:01 PM 5:01 AM 12:01 PM 7:01 PM 2:01 AM 9:01 AM 4:01 PM 11:01 PM 6:01 AM

15 Meters from Pilot Test Group (Non-Residential) Our Program: Large Meters Pilot Testing Project Weighted % Accuracy 92% Weighted Average

16 Our Program: Leak Detection & District Metered Areas

17 2012 Water Audit 1,585 17% 2011 Total Water Loss (Volume) 1,354 16% 2012 Total Water Loss (Volume) Total Consumption MG Total Consumption MG Total Water Loss MG Total Water Loss MG 7,982 83% Data Validity Score: 68 / 100 7,254 84% Data Validity Score: 77 / Water Loss by Type (Cost) 2012 Water Loss by Type (Cost) $673,122 33% Apparent Loss $ Real Loss $ $1,349,895 67% Annualized Cost of Water Loss: $2,023,017 / YR $641,309 30% $1,350,156 70% Apparent Loss $ Real Loss $ Annualized Cost of Water Loss: $1,991,465 / YR

18 Water Audit 1,354, 16% 2012 Total Water Loss (Volume) Total Consumption MG 1,683, 21% 2013 Total Water Loss (Volume) Total Consumption MG 7,254 84% Total Water Loss MG 6,348 79% Total Water Loss MG $641,309 32% $1,350,156 68% 2012 Water Loss by Type (Value) Apparent Loss $ Real Loss $ Total Water Loss Cost: $1,991,465 / YR $962,834 61% $615,225 39% 2013 Water Loss by Type (Value) Apparent Loss $ Real Loss $ Total Water Loss Cost: $1,578,059 / YR

19 MWA Employee Focus and Dedication Pays Dividends with Accolades from the EPD Once again, your water audit and supporting documentation is very thorough and exemplary. The changes in your audits from 2012 to 2013 as summarized in your analysis was excellent!! MWA continues to be the shining star in Georgia in how water audits should be implemented!!! Lebone T. Moeti, Ph.D. Acting Program Manager Surface Water Withdrawal Program Environmental Protection Division

20 Our Program Momentum Changes in awareness have led to changes in behavior Discoveries from our Account Cleanup (Field Investigation) Enhanced understanding of our system Discoveries from Active Leak Detection Program Improved business practices -Field Operations -Customer Service -Plant Metering

21 How to Set Achievable Goals The MWA Water Loss Control Program Tony Rojas Executive Director & President Macon Water Authority April 9 th, 2014