Green & Healthy Property Management Webinar

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1 Green & Healthy Property Management Webinar Wednesday, April 3, :00 2:30pm EST For Audio please call: (866) Participant code:

2 For Audio please call: (866) Participant code:

3 Welcome Jesse Elton, LISC Housing LISC.org

4 Written Questions See your questions and the presenters responses here To ask a question at any time, type it into the Chat with Presenter text box at the bottom of the chat area, and click the Send button.

5 Boston LISC Mass Green Retrofit Initiative Elizabeth Glynn, Program Officer BostonLISC.org MAGreenRetrofit.org

6 Who s on this webinar?

7 Mass Green Retrofit Initiative Benchmark energy and water On site energy assessments Energy and water retrofit project design Coordination with available rebate/incentive programs Preparation of financing packages for retrofit work Construction or project management oversight System commissioning and testing Staff training and O&M manuals Measurement and verification of energy savings

8 Green & Healthy Management developed with CDC and management staff practical, workable measures no new processes clearly articulate tasks to achieve goals pre emptive upgrades rather than emergency

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10 NYC LISC Green &Healthy Neighborhoods Colleen Flynn, Community Development Officer

11 Holistic Approach to Weatherization Manage property intake & verifying tenant income eligibility Conduct a feasibility and financial analysis, and secure capital Contribution from project reserves or the property owner Oversaw production of energy audits to measure pre retrofit usage & costs Develop a work scope to deliver high energy efficiency improvements Manage construction and quality assurance Building owners & staff on energy efficiency & maintenance Provide tenant engagement through door to door outreach Conduct post commissioning On going energy & water performance data analysis to verify savings

12 Two Shades of Green Helping affordable housing property managers, owners and residents create healthy and safe buildings that consume less energy and water while reducing operation and maintenance costs. Integrating energy and water retrofits, safe pest management, smoke free housing, active design and green cleaning principles. Using adaption of Boston LISC s Green and Healthy Guide Developing action plans to execute low cost green interventions by benchmarking, tracking progress and providing technical and onsite support.

13 LEAN Multifamily utility ratepayer funded efficiency program in Mass. provides all cost effective retrofit measures in affordable multifamily properties direct result of advocacy at utilities and state affordable multifamily pays in as ratepayer, but had little success accessing residential or commercial programs further supported by Massachusetts Green Communities Act to reduce GHG emissions

14 Benchmarking WegoWise water, electric, gas & oil one time building & utility data input automatic downloads from utility companies building maintenance target tenant problems you might not know about utility use troubleshooting prioritize retrofit/rehab board/funder/lender interest

15 Benchmarking Success gather and input building data gather and understand tenant data use the information regularly and meaningfully with property management might be challenging to attribute energy efficiency benefits to a single upgrade Poll!

16 Prioritize Efforts

17 Prioritize Efforts

18 Post Retrofit Detail

19 Utility Use Trouble Shooting

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22 % 23% 6% 19% Electric Heating Fuel 60% 40% 10% 61% 39% 14% W&S Non Utility Expense

23 $900 $800 $700 $600 $500 $400 $300 $200 $100 $0 3% Trending Actual % Increase 9.5% 11.5% 14.5% water cost per unit

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25 Water Use

26 What uses the most water?

27 Damp Homes Increase Health Risks Health Problem Estimated % Increase Risk of Health Problem in Damp Homes Upper respiratory tract symptoms 52% Cough 50% Wheeze 44% Current asthma 50% Ever-diagnosed asthma 33% Source: National Academy of Sciences (2004) 27

28 What is Integrated Pest Management? Monitor pests to understand the problem Keep pests out, give them no place to hide Change surrounding landscape Block pest entries, passages, hiding places Reduce food availability Practice proper food storage and disposal No dirty dishes in the sink overnight Clean crumbs, grease etc. Knock down population Traps Appropriate pesticides

29 Why use Integrated Pest Management? Annual pest control costs for Boston multifamily Pest costs per unit per year

30 Why use Integrated Pest Management? Healthier Residents & Workers: Fewer asthma attacks, less exposure to pesticides, and less of a chance you will take pests home. Fewer complaints: A Boston Housing Authority development reduced cockroach work orders by 68% after one year of IPM. Fewer pests: You can stop infestations from growing and spreading disease.

31 Green Products Volatile Organic Compounds (VOC) in many products Air Fresheners Cleaning Products Sprays & Coatings Formaldehyde Carpets & Vinyl Floors Drywall Paint Health Effects: breathing issues; allergic reactions; eye, nose, and throat irritation; headaches, loss of coordination, nausea; damage to liver, kidney, and central nervous system.

32 Oak Terrace Smoke Free Pilot 84% say smoke bothers them 16% allow smoking in some places of their house; 84% do not 97% of households support a smoke free housing policy

33 Panelists Peter Graham Just A Start Corporation Michael Ferguson Peabody Properties Beverly Craig Homeowner s Rehab, Inc. Moderator Ellen Tohn Tohn Environmental Strategies

34 Just A Start Corporation 598 Rental units in 42 buildings Greatest Green & Healthy Accomplishment Hire appropriate skilled management companies with shared goals for environmental health and sustainability Focus on the assets with a goal of maximizing efficiency Reduction of Water Consumption Linwood Court: 45 units, 8 buildings Water bill was chronic budget buster After retrofit of faucets and fixtures by third party water conservation firm, we realized savings of $10,700 or $238 per unit in first year

35 Just A Start Corporation Adopting a portfolio policy Having the opportunity to dedicate a significant share of one staff member to implement the process was key. The policy closely mirrors one of our management companies existing plan, but having the conversations with the actual site team helped bring the policies into focus and eventual practice. The strength and buy in of the lead maintenance personnel is critical. Saint Patrick s Place: 32 units, 4 Bldgs Boiler Retrofit at 6 unit realized $300/unit savings in first year.* New Windows with focus on air sealing. *Adjusted for heat degree days

36 Just A Start Corporation Always be prepared to jump at conservation program offerings Squirrel Brand Building: 18 units Supplemental Solar Thermal system Sponsored by US Department of Energy 402 Rindge Ave: 273 units Boiler Retrofit change from atmospheric to sealed combustion with co gen system. Currently undergoing enhanced CNA to position for next 25 years.

37 Toilet + Showerhead + Aerator Replacement (simple) End Date Start Date Gallons CCF Total Charge 1/8/ /8/ $3, /7/ /8/ $3, ,507 $6, /9/ /8/ $4, /7/ /8/ $4, $9, Total Savings 211,923 $2, Savings Per Month 105,961.5 $1, Total Cost $52,037 Monthly Savings $1,382 Payback 37.6 months 91 units Section 8 Seniors Kelly House

38 Lighting + Refrigerators & Elec. to Gas DHW Conversion (cost $0 utility funded) (cost $61,000 startup Jan 28 th, 2013) Feb 2012 Elec. $3.17/unit/day Feb 2013 Elec. $2.10/unit/day difference $1.07/unit/day Annual Savings =$1.07 x 91 x 365 = $35,540 Gas Cost $13.78/day x 365 = $5,030 Kelly House 91 units Section 8 Seniors Payback (Combined) 2 years

39 Lighting + Refrigerators & Elec. to Gas DHW Conversion Feb 2012 Elec. $3.17/unit/day Feb 2013 Elec. $2.10/unit/day difference $1.07 Annual Elec. Savings= $1.07 x 91 x 365 = $35,540 Utility Co. Projected Light + Refrigerator Savings $23,217/year Elec. Saved by Gas Conv. $12,323/year Gas Cost $13.78/day x 365 = $5,030 Net Savings $7,293 Payback 8.4 years not including incentives/rebates 91 units Section 8 Seniors Kelly House

40 Do it for the money! Tracking our $230K annual savings

41 Tracking IDS Water Leaks

42 Recycling Grades

43 Catch residents green handed

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