Next Wave of State Energy Efficiency Plans

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1 Next Wave of State Energy Efficiency Plans P E N N I M C L E A N - C O N N E R C H I E F C U S T O M E R O F F I C E R / S E N I O R V P, E V E R S O U R C E C A R O L W H I T E D I R E C T O R, P R O G R A M S T R A T E G Y M A, N A T I O N A L G R I D J U N E 1 9 TH

2 % of Annual Sales New England Successes 2 Massachusetts #1 four years in a row by ACEEE 3.0% Leading Nationally Connecticut ranked between 5-6 past four years by ACEEE Rhode Island jumped to #3 by ACEEE in 2014, ranked 5-7 in prior years 2.5% 2.0% 1.5% 1.0% 0.5% Each state on track to deliver on its three year goals 0.0% FL NH ME MD CT NY CA VT RI 2013 MA 2014 MA Sources: ACEEE 2014 Scorecard; MA 2014 Q4 Report

3 Percent of Sales MA Continues to Lead Nation Programs provided $8.2B in Benefits and $1.3B in Customer Incentives % 2.00% Savings from Efficiency MA New England Average National Average MassCEC estimates 65,000 EE workers in MA and more than 4,000 firms 1.50% 1.00% Energy savings equivalent to the output of a 500MW power plant; ISO-NE forecasts declining load 0.50% 0.00% Electric Gas Sources: ACEEE 2014 Scorecard; MassSaveData.com; MassCEC Clean Energy Industry Report; ISO-NE Efficiency Forecast Report for

4 MA Plan 1,400,000 1,200,000 1,000, , , , ,000-30,000,000 25,000,000 Statewide Electric Savings Annual MWh (Q4) Achieved Savings Planned Savings Highlights for : Statewide Gas Savings Annual Therms Achieved Savings Planned Savings Over $1.7 billion in incentives to customers $65 million of interest buydown on loans to customers 3,520,000 MWh savings over 3 years 75,000,000 Therms savings 3,250,000 Participants Annually 20,000,000 15,000,000 10,000,000 5,000, (Q4)

5 Challenges and Solutions 5 Building Codes: Reduced opportunity in customer facilities PAs are launching Codes and Standards advocacy efforts to ensure code compliance Equipment Baselines: Increasing baselines decrease savings PAs will support new products and new tactics to get to existing equipment Examples Upstream EMC pumps, or Early Boiler Replacement Lower Avoided Costs: More challenging to achieve cost effectiveness PAs will shift to the right retail channels for product support Example Upstream Water Heating Equipment Lighting: EISA Standards and evaluations reduce attributable savings Opportunity remains in Residential and C&I Linear products; LED support essential for converting sockets to efficient lighting.

6 Innovations for Continued Success 6 Services Targeted to Underserved Customers Continuing to focus on improving the customer experience. Multi-year engagement plans with key customers Tailoring efforts to key business segments Renter initiative Moderate income residential customers Small & medium sized business customers through Channel Sales Online participation options Training robust workforce to meet demand for EE Strategic Energy Management Plans/ Memorandums of Understanding Hospitality Industrial Initiative

7 Diving Deeper DR Geo- Targeting New Approaches Traditional EE 7 Continue to engage with local communities Nonprofit Referral Program a new approach to building customer relationships Utilize tools like demand response (DR) and geotargeting to alleviate constraints at times of peak demand Leverages EE technology in our portfolio (i.e. Wi-Fi Thermostats) to deliver more complete solutions to customers

8 Thinking Outside the MassSave Box 8 Leverage EE to achieve additional environmental benefits and goals (i.e. CECP) Exploring promotion of Electric Vehicle (EV) charging stations through the energy efficiency programs Residential demonstrations of new technologies that include exploring solar/storage and smart appliance integration and smart appliance control Commercial demonstrations of new technologies that include lighting controls with demand response, sustainable office design

9 Understanding and Engaging Customers 9 Direct Engagement of Large Customers 2% of Customers Account for 80% of Usage Personal Relationships, Targeted Efficiency Solutions Long Term MOUs

10 Mass Marketing 10 Reaching the Customer Base Achieving All Cost Effective efficiency requires engagement across all customer segments. Advertising Community Outreach Eversource Customer Engagement Platform

11 Eversource 11 Programs Across Three States Applying lessons learned across territories Proven, Successful Delivery Model Core model with state-specific regulatory considerations Strong Stakeholder Partnerships

12 Eversource CT & NH CT Partnering with US DOE for first-in-thenation Home Energy Score pilot 12 Comprehensive, longterm energy plans for customers Deeper savings, integrating renewables New Hampshire completing restructuring in 2015 PUC investigating establishment of EERS Program design able to be quickly ramped up

13 % of 2012 Sales National Grid - Rhode Island Achievements & Goals % RI Electric and Gas Savings 3.50% 3.00% 2.50% 2.00% 1.50% 1.00% 0.50% 0.00% Electric CHP Gas

14 National Grid Rhode Island Strategies 14 Promoting Cost Efficiency Empowering Communities and Markets Innovating to Capture Untapped Savings Cultivating Future Opportunities

15 Thank you! P E N N I M C L E A N - C O N N E R C H I E F C U S T O M E R O F F I C E R / S E N I O R V P, E V E R S O U R C E C A R O L W H I T E D I R E C T O R, P R O G R A M S T R A T E G Y M A, N A T I O N A L G R I D