Georgetown Utility Systems

Transcription

1 Georgetown Utility Systems Georgetown Utility Systems consists of Administration, Energy Services (Electric Transmission and Distribution and AMR), Systems Engineering, Water Services (Pump Maintenance, Wastewater Collection, Water Distribution, Reuse Irrigation and Wastewater and Water Treatment). This Division constructs, maintains, and operates the City s utility infrastructure. The Division is responsible for maintaining positive working relationships with outside organizations including the Texas Commission on Environmental Quality (TCEQ) and the Texas Department of Transportation (TxDot). The Division also coordinates contracts with the private sector, oversees and coordinates the Safe Place children s program, and oversees the City s solid waste contract (Environmental Services). Operational funding for this division comes from the General Fund (Environmental Services), Joint Services Fund (Administration and Systems Engineering), Electric Fund and Water Services Fund.

2 Administration Page 104 Energy Services Systems Engineering Page 116 Electric Page 106 Electric T&D Page 110 SCADA - AMR Page 112 Water Services Administration Page 118 Wastewater Page 120 Environmental Services Page 114 Water Page 122

3 Uses & Expenses (including Purchased Power) 07/08 07/08 08/09 PROPOSED BUDGET AMENDED NEW % CHANGE BUDGET BASE PROGRAMS TOTAL (PROJ. ) Electric Fund Electric 6,810,905 6,798,606 8,745,903 8,745, % Purchased Power 40,752,000 37,923,375 46,571,808 46,571, % AMR 851, , , , % T&D Operations 990, ,901 1,124,504 1,124, % total Electric Fund 49,404,346 46,540,097 57,405,583 57,405, % Water Fund Wastewater 3,535,265 ** 3,755,196 3,982, ,000 4,162, % Water 10,520,648 ** 10,687,850 11,338,590 11,338, % Reuse Irrigation 198, , , , % total Water Fund 14,253,981 14,641,114 15,549, ,000 15,729, % General Fund Environmental Services* 4,580,383 4,580,383 (N/A) total Other Ent. Funds 4,580,383 4,580,383 (N/A) Other Enterprise Funds Environmental Services 4,193,744 ** 4,493, % total Other Ent. Funds 4,193,744 4,493, % Internal Service Funds Administration 795, , , , % Systems Engineering 833, ,980 1,068,250 1,068, % total Internal Svc. Funds 1,628,719 1,603,271 1,878,897 1,878, % Division Total 69,480,790 67,278,339 79,414, ,000 79,594, % *Environmental Services moved to the General Fund. **Year end budget amendment will be taken to City Council. PERSONNEL 08/09 PROPOSED BUDGET SUMMARY PERSONNEL OPERATING CAPITAL TOTAL (FTE's) Electric Fund Electric 2,584,376 5,973, ,500 8,745, Purchased Power 46,571,808 46,571,808 AMR 357, , ,368 5 T&D Operations 762, , ,500 1,124, total Electric Fund 3,704,443 53,336, ,000 57,405, Water Fund Wastewater 753,181 3,334,166 75,000 4,162, Water 1,129,869 9,858, ,000 11,338, Reuse Irrigation 228, ,462 total Water Fund 1,883,050 13,421, ,000 15,729, General Fund Environmental Services 58,172 4,517,211 5,000 4,580,383 1 total Other Ent. Funds 58,172 4,517,211 5,000 4,580,383 1 Internal Service Funds Administration 485, , ,647 7 Systems Engineering 851, ,316 25,000 1,068, total Internal Svc. Funds 1,337, ,090 25,000 1,878, Division Total 6,983,472 71,790, ,000 79,594,262 97

4 Administration DEPARTMENT DESCRIPTION The Georgetown Utility Systems (GUS) Administration Department manages financial operations and personnel services for all departments in the division. The Department provides administrative support, including customer relations, reception, record keeping, management of Key Accounts, and secretarial services, to all departments within the division. Long-term system planning is coordinated by the Department. Administration is responsible for coordination and operation of all utilities during emergency management situations. MAJOR DEPARTMENT GOALS Promote a safe and positive working environment for employees. Provide reliable utility services that protect the community and reflect its values, as well as, well-planned development. Ensure excellent customer service to the Georgetown community. Promote consumer education programs for efficient utility use, conservation, and customer service. Provide programs that encourage efficient use of materials and preserve natural resources. MAJOR DEPARTMENT ACCOMPLISHMENTS FOR FISCAL YEAR 2007/2008 Continued negotiations with Wholesale Power Alliance regarding Lower Colorado River Authority (LCRA) 2016 contract renewals. Implemented Phase One signalization of traffic lights within the city and developed the plan for implementation of Phase Two. Began South San Gabriel Wastewater Master Plan implementation. Coordinated with Facilities Maintenance to develop a plan to renovate current office facilities for more efficient use through Developed a Green Building Program to encourage efficient use of building materials and preserve natural resources. Formulated a preliminary plan for a Solar Demonstration Pilot Program to promote solar energy use. MAJOR DEPARTMENT STRATEGIES FOR FISCAL YEAR 2008/2009 Continue negotiations for future power contracts. (Policy Principal 4.0 G / Priority Area L) Continue the focus on customer service enhancement. Expand regional approach to utility system development and planning through partnerships with utility providers and political subdivisions. Continue implementation of the regional wastewater plan for the San Gabriel Basin. Continue to pursue purchase of LCRA substations and associated equipment to allow for lower transmission and transformation costs. Expand the Water Certificates of Convenience and Necessity (CCN) to coincide with the provision of other City services. (Policy Principal 4.0 F / Priority Area L) Work with Facilities Maintenance on the first phase of office building renovations. Finalize the plan for a Solar Demonstration Pilot Project to promote solar energy use. (Policy Principal 4.0 G / Priority Area I) 104

5 07/08 ORIGINAL BUDGET 07/08 FINAL / ADMINISTRATION 06/07 08/09 ADOPTED Assistant City Manager for Utilities Administrative Supervisor Administrative Assistant III Administrative Assistant II Administrative Assistant I Paralegal Transportation Engineer TOTAL * Transportation Engineer position transferred to Systems Engineering in 2008/09. 09/10 PROPOSED WORKLOAD MEASURES 1. Professional Association meetings N/A N/A N/A Contracts negotiated Purchase orders processed 1,099 1,227 1,241 1,179 1,200 * System Control transferred to Energy Services T&D Department PERFORMANCE MEASURES 1. Consumer education program contacts * 2. Customer satisfaction of field operations 3. Lost time injury/accidents 405,059 95% ,830 96% 8 140,000 96% 1 556,712* * Increase due to increased informational articles in the Georgetown City Reporter and articles in the Chamber Link newsletter. 97% 3 550, % 3 DEPARTMENTAL BUDGET: JOINT SERVICES FUND 07/08 09/10 06/07 07/08 08/09 ESTIMATED BUDGET ADOPTED BASE 464, , ,919 Personnel 485, , , , ,372 Operations 324, , Capital 779, , , , ,

6 Energy Services Electric Operations DEPARTMENT DESCRIPTION The Electric Department constructs and maintains a complete system of electric conductors, switches, lines and transformers used for the distribution of electricity purchased wholesale from the Lower Colorado River Authority (LCRA) and other wholesale energy suppliers in Texas. In addition, the Department reviews plans for construction of new lines (overhead and underground), and develops design specifications that meet all safety and construction requirements. The Department installs and maintains streetlights and security lighting systems. The Department administers a tree trimming maintenance program to minimize outages and prevent damage to electric distribution equipment and lines. The Department promotes public education and provides information through safety programs. In addition, the Department monitors proposed legislation related to electric deregulation and evaluates its potential impact on the City of Georgetown and its customers. MAJOR DEPARTMENT GOALS Maintain a nationally recognized safety record for the City s Electric Services staff including Operations, AMR and Substation T&D. Stay abreast of issues related to the Texas electric utility industry due to deregulation. Explore viable options to control and reduce our purchased power expenses. Provide reliable, cost effective electric service for our customers. Develop and maintain a facility replacement and enhancement program so that our customers receive quality service with few interruptions from equipment failure. MAJOR DEPARTMENT ACCOMPLISHMENTS FOR FISCAL YEAR 2007/2008 Completed conversion of Georgetown Sub Feeder 10 and Gabriel Sub Feeder 70 from 12,470 kv to 24,940 kv. Constructed 5.7 miles of three phase underground lines and 5.6 miles of overhead lines for system expansion. Continued automation and installation of sectionalizing equipment to aid in system reliability. Continued meter testing and thermovison of major electric facilities to insure revenue and system reliability. MAJOR DEPARTMENT STRATEGIES FOR FISCAL YEAR 2008/2009 Continue participation in LCRA s Market Pricing Option for a minimum 10% of our energy requirements. Integrate an outage management software program into the electric engineering database to enhance customer service, response to outages and system mapping improvements. Complete construction of major electric feeder tie lines from Georgetown East and Gabriel Substations to connect to the electric distribution system. Continue to convert overhead facilities to underground within the historic downtown area. Complete construction of underground feeders and transformation facilities for Citicorp data center project. Update the City s service connect fee rates to become consistent with current service cost components. Embark on a system wide corrective maintenance program to identify potential problem areas with facilities prior to their failure. Upgrade mapping system to integrate into the outage management program to allow for accurate predictions of power failures. 106

7 07/08 ORIGINAL BUDGET 07/08 FINAL / ELECTRIC 06/07 08/09 ADOPTED Electric Services Director Electric Operations Manager Electric Materials Manager Electric Engineer / Associate Electric Planning & Inspection Coordinator Electric Inspector Crew Leader Line Technician - Apprentice Line Technician Line Technician - Journey Substation I & C Technician TOTAL /10 PROPOSED WORKLOAD MEASURES 1. Number of street lights 2,380 2,450 2,500 2,490 2, Street light repairs 987 1,200 1,100 1,100 1, Ft of 3 phase overhead line constructed 14,000 42,240 50,000 40, , Ft of 3 phase underground constructed 68, , , ,000 80,000 PERFORMANCE MEASURES 1. Compliance with ERCOT 95% LF* 100% 100% 100% 100% 100% 2. % of system GPS 99% 99% 99% 70% 85% 3. Feeder line circuit maintenance 50% 40% 40% 40% 60% 4. Average System Availability Index 99.9% 99.9% 99.9% 99.9% 99% 5. Electric System technical training by TEEX, TEC and TechServe** 100% 100% 100% 100% 100% * ERCOT (Electric Reliability Council of Texas) Load Factor ** TEEX (Texas Engineering Extension Service), TEC (Texas Electric Cooperatives) DEPARTMENTAL BUDGET: ELECTRIC FUND 07/08 09/10 06/07 07/08 08/09 ESTIMATED BUDGET ADOPTED BASE 1,614,727 1,812,309 1,768,998 Personnel 2,584,376 2,574, , , ,209 Operations 1,027,046 1,049, , , ,000 Capital 188, ,500 2,726,801 2,909,286 2,882,207 3,799,922 3,761,547 MAJOR BUDGET CHANGES/ISSUES: 2008/09 includes 8 new positions including 2 new maintenance and overhead crews to bring previously outsourced field projects in house. 107

8 Energy Services - Electric Contracts The Electric Fund transfers two percent of its gross billings for utility services to the General Fund. This transfer has been viewed as a payment of franchise fees which would have been payable to the General Fund from a non- City provider of such services. This department also accounts for the contractual obligations not specific to an individual department of the fund, such as purchased power costs paid to the City's wholesale providers. Special Projects and Services include programs such as public education, energy and contracts not attributable to the Electric Department. Allocated costs for administrative or support departments are also recognized. The City maintains 195 miles of overhead electric distribution lines, 125 miles of underground distribution lines, and currently has a 333-megawatt capacity. ELECTRIC CONTRACTS BUDGET: ELECTRIC FUND 07/08 09/10 06/07 07/08 08/09 ESTIMATED BUDGET ADOPTED BASE 28,304,880 40,752,000 37,923,375 Purchased Power 46,571,808 44,374, , , ,631 General Fund Allocations 844, ,732 1,499,525 1,908,538 1,838,155 Internal Svc Fund Allocations 2,839,226 2,839, ,518 1,100,169 1,113,813 Franchise Fees 1,216,223 1,261, ,614 99,800 99,800 Special Projects & Svcs 45,800 45,800 31,530,460 44,653,619 41,839,774 51,517,789 49,365,

9 Energy Services SCADA-Automatic Meter Reading (AMR) DEPARTMENT DESCRIPTION The Supervisory Control and Data Acquisition-Automatic Meter Reading (SCADA-AMR) Department is responsible for operation and maintenance of utility automated meter reading equipment. This is accomplished by operation of a fixed wireless network and a mobile collection system for use by Utility Billing in preparing customers water and electric billings. The Department also maintains the City s electric, pumping, water and wastewater facilities via a Supervisory Control and Data Acquisition (SCADA) data/control network. The department currently provides monitoring and control capabilities for 9 electric distribution substations which includes the transmission and transformation facilities associated with these substations. On the water/wastewater utilities the SCADA system is on 27 lift stations, 7 pumping stations, 3 water treatment plants, 5 wastewater treatment plants, and 8 well sites, as well as the emergency notification sirens. The department is responsible for maintaining the GUS s operations computer network security, configuration, databases and the back-up of these systems. MAJOR DEPARTMENT GOALS Ensure that 96% of AMR electric and water meters are read electronically and accurately. Enhance the control functions of the SCADA system as the City s water, wastewater and electric systems continue to grow and benefit from automated controls. Expand the large commercial and industrial electric metering program in preparation to meet the Electric Reliability Council of Texas (ERCOT) protocols for electric deregulation of Interval Data Recorder (IDR) metering on customers with a peak demand greater than 750kW. Expand deployment of water and electric Encoder Receiver Transmitters (ERT s) to new growth areas of the City s utility system. MAJOR DEPARTMENT ACCOMPLISHMENTS FOR FISCAL YEAR 2007/2008 Worked with Utility Billing department to complete the geographic realignment of the City s billing routes and cycles to allow for more efficient reading and editing of the meters. Completed SCADA interface and assisted the substation department with local controls for the new electric Lone Star substations to allow for daily reporting, operations, and to assist during power restoration. Maintained AMR deployment for new electric and water meters and expanded AMR deployment of Industrial water customer meters. Worked with electric engineering to standardize 3 phase electric meter installations. MAJOR DEPARTMENT STRATEGIES FOR FISCAL YEAR 2008/2009 Develop and implement an AMI network upgrade/replacement pilot program to allow testing of these AMI systems to provide AMR coverage in all sections of the water and electric service areas. Implement a maintenance and testing program for the SCADA system and field devices with the water department personnel. Work with the Electric and Water departments on the testing of end point devices to coincide with the AMI pilot program on customer water and electric meters. Work with System Control Center and Substation personnel to expand the control capabilities of the SCADA system to allow for more efficient operations of the electric distribution system. 112

10 07/08 ORIGINAL BUDGET 07/08 FINAL / AUTOMATIC METER READING (AMR) 06/07 08/09 ADOPTED Technician I Technician II AMR System Operator AMR Meter Reader SCADA Systems Operator/Tech Wireless Information Systems Manager TOTAL /10 PROPOSED WORKLOAD MEASURES 1. Electric ERTs installed 18,039 19,149 20,600 20,100 20, Water ERTs installed 17,319 18,163 19,400 19,150 19, SCADA system tags 12,905 20,235 22,500 22,000 22, Work orders completed 5,106 3,724 4,200 4,400 3,600 PERFORMANCE MEASURES 1. AMR meters read monthly 95% 95% 96% 96% 96% 2. % meters read correctly N/A N/A N/A 98% 98% 3. Cell Control Unit (CCU) success rate (7/24/365) 99% 99% 99% 99% 4. SCADA uptime (7/24/365) 99.7% 99.7% 99.7% 99.8% 99.7% 5. Work orders over 30 days N/A N/A N/A DEPARTMENTAL BUDGET: ELECTRIC FUND 07/08 09/10 06/07 07/08 08/09 ESTIMATED BUDGET ADOPTED BASE 369, , ,954 Personnel 357, , , , ,670 Operations 605, ,599 54,964 56,591 56,591 Capital 795, , , , ,715 MAJOR BUDGET CHANGES/ISSUES: For operational efficiency in customer billing, the System Operators and the AMR Meter Reader were transferred to the Utility Office where utility bills are generated. $3.5 million is included in Electric CIP for AMR replacement / upgrade in 2008/

11 Energy Services Substation Transmission and Distribution (T&D) DEPARTMENT DESCRIPTION The Electric Substation Transmission and Distribution (T&D) Department is responsible for the operation and maintenance of Georgetown owned substations including 138 KV equipment, Georgetown owned equipment in Lower Colorado River Authority (LCRA) substations, the fiber optic system, remote Supervisory Control and Data Acquisition (SCADA) units, three phase meter installations, and specialized distribution equipment serving large customers. This department operates the System Control Center (SCC) which: coordinates substation operations with Electric Reliability Council of Texas (ERCOT), TXU-ED, and LCRA. The SCC also monitors the electric, water, and wastewater systems to insure safety of employees and public reliability. The Substation group will also provide fiber and radio connection to traffic signal light cameras along with assisting with maintenance of the electronics. MAJOR DEPARTMENT GOALS Monitor electric distribution system to ensure safety of employees. Maximize electric system reliability. Minimize outages. Maintain City s fiber network communication system. MAJOR DEPARTMENT ACCOMPLISHMENTS FOR FISCAL YEAR 2007/2008 Installed Outage Management System (OMS) & Interactive Voice Response (IVR) System to enhance operations, customer response, and minimize outages. Installed remote operated security cameras at City owned Georgetown South and Georgetown East Substations to detect intrusions and reduce thefts. Completed installation of Citi Group transformers and breakers at site to provide redundant service to customer. Continued fiber optic installation to upgrade existing system and add City facilities according to the long term plan. Implemented periodic testing of large customer and demand metering to insure billing accuracy and other revenue meters as requested. MAJOR DEPARTMENT STRATEGIES FOR FISCAL YEAR 2008/2009 Continue the process of acquiring ownership of non-city owned electric assets. Continue upgrading and expanding the fiber optic data and utility networks which connect all City owned facilities and critical customers according to the long range plan. Enhance the control functions of the SCADA system as the City s electric, water, and wastewater systems continue to grow and benefit from automated controls. Continue the development of the System Control Center into an ERCOT approved center. (Policy Principal 4.0 A / Priority Area L) Continue to develop formalized switching of the electric and water systems and implement tracking procedures to improve productivity. Install and integrate a fiber system for monitoring cameras at City operated traffic signal lights throughout the city. (Policy Principal 3.0 A / Priority Area B) 110

12 07/08 ORIGINAL BUDGET 07/08 FINAL / T & D OPERATIONS 06/07 08/09 ADOPTED Substation T & D Manager System Control Manager Electric Utility Locator Substation I & C Technician Substation Technician System Operator Utility System Operator TOTAL /10 PROPOSED WORKLOAD MEASURES 1. Work orders issued 11,962 13,822 15,000 18,000 20, Switching orders issued Underground locates 4,399 7,516 8,000 9,000 10, Telephone calls N/A N/A 23,669 36,000 40, Radio calls N/A ,000 17,000 20,000 PERFORMANCE MEASURES 1. System reliability N/A N/A 99.9% 99.9% 99.9% 2. Switching accuracy N/A N/A N/A 99.99% 99.99% DEPARTMENTAL BUDGET: ELECTRIC FUND 07/08 09/10 06/07 07/08 08/09 ESTIMATED BUDGET ADOPTED BASE 463, , ,666 Personnel 762, ,340 63, , ,735 Operations 185, , , , ,500 Capital 176, , , , ,901 1,124,504 1,065,171 MAJOR BUDGET CHANGES/ISSUES: A Utility System Operator is added in 2008/09 to improve efficiency and system coverage. 111

13 Environmental Services DEPARTMENT DESCRIPTION The City contracts with Texas Disposal Systems (TDS) to provide trash removal and recycling services to residential and commercial customers, and operational management of the public collection station. Additionally, this department funds disposal programs for household hazardous waste and electronic waste. Also included in this department are allocated costs for administrative and support services. Oversight responsibilities and monitoring of these services are managed through Georgetown Utility Systems (GUS) Environmental Services. MAJOR DEPARTMENT GOALS Protect the environment and contribute to community cleanliness and appearance. Deliver consistent, reliable, convenient and safe services to the Georgetown community. Protect public health by providing for regular removal of trash and rubbish. Increase participation in sanitation programs and events through proactive communication with citizens. MAJOR DEPARTMENT ACCOMPLISHMENTS FOR FISCAL YEAR 2007/2008 Developed and implemented a Household Hazardous Waste and Electronic Waste disposal program with Williamson County Recycle Center (PA-Jer Company). Continued to work with TDS to rehabilitate the closed landfill area to meet TCEQ standards by monitoring vegetation growth and proper drainage. Continued to work with TDS and consultants to develop a Stormwater Management Plan and Site Plan for the Collection Station and closed landfill area. Developed a city-wide, recurring curbside bulky waste collection program for sanitation customers. Provided recycling services at a public event for the first time at the Texas Hill Country Wine and Food Festival. MAJOR DEPARTMENT STRATEGIES FOR FISCAL YEAR 2008/2009 Continue upgrade of the Citizens Collection Station to a fully operational transfer station and recycling center to expand recycling opportunities to include more recyclable items. Research the viability of a curbside green waste collection program. Provide public education on the benefits of recycling, and available recycling opportunities. (Policy Principal 4.0 G / Priority Area G) Purchase recycling containers for use at public events. Implement a master gardening and composting pilot program for disposing of organic yard waste and reducing landfill use while using indigenous, drought-hardy plants. Finalize a Storm Water Management Plan and Site Operating Plan for the Collection Station and closed land fill. 114

14 07/08 ORIGINAL BUDGET 07/08 FINAL / ENVIRONMENTAL SERVICES 06/07 08/09 ADOPTED Recycling Program Manager TOTAL (FT/PT) /10 PROPOSED WORKLOAD MEASURES 1. Avg. # of homes served monthly 15,667 16,217 16,440 17,630 18, Total pounds of residential solid waste collected 38,290,148 35,587,060 38,409,752 36,670,400 34,836, Avg. pounds of solid waste collected per home weekly Avg. # of commercial containers PERFORMANCE MEASURES 1. Recycling participation rate 39% 39% 40% 48% 49% 2. % of residential customer complaints compared to service opportunities 0.04% 0.012% 0.011% 0.014% 0.011% 3. % of commercial complaints as compared to service opportunities 0.08% 0.07% 0.011% 0.038% 0.03% DEPARTMENTAL BUDGET: GENERAL FUND 07/08 09/10 06/07 07/08 08/09 ESTIMATED BUDGET ADOPTED BASE 37,877 57,228 57,030 Personnel 58,172 58,328 3,237,984 3,718,040 3,821,053 Operations 4,517,211 4,944,170 74,776 85,500 85,500 Franchise Fees* N/A 49,781 28, ,747 General Fund Allocations* N/A 198, , ,527 Joint Svs Allocations* N/A 5,000 Capital 5,000 5,000 3,599,090 4,193,744 4,493,857 4,580,383 5,007,498 *Operations moved to the General Fund in 2008/09; therefore, no longer allocated. 115

15 Systems Engineering DEPARTMENT DESCRIPTION The Systems Engineering Department is responsible for the coordination and installation of Capital Improvement Projects (CIP s) using consultant design engineering firms; assists in negotiations for the acquisition of easements and rights-ofway; provides inspection, testing services and contract management for these projects. The Department manages and maintains utility system models for departments within the Georgetown Utility Systems Division, including: Water, Electric, Stormwater Drainage, Streets, Wastewater and Water Reuse. The Department develops and maintains construction standards and specifications for CIP and Development construction projects. Systems Engineering supports the review of development plans and provides inspection, testing and contract management for the installation of these facilities. MAJOR DEPARTMENT GOALS Provide superior quality inspection and quality control for CIP and development infrastructure construction. Establish and maintain successful asset management practices within Georgetown Utility Systems (GUS). Apply modern technology to reduce the cost and disruption of utility service. MAJOR DEPARTMENT ACCOMPLISHMENTS FOR FISCAL YEAR 2007/2008 Worked with the engineering and development community to continue to update City Construction Specifications and Standards guidelines. Created a master plan for infrastructure in the downtown overlay district and determine the improvements needed to serve the existing and future economics developments, which is consistent with downtown overlay district plan. Inventoried the City s stormwater drainage system and prepare for the regulatory changes in Began engineering capital improvements required by 2005 Annexation Plan. Completed the Pavement Management System update as required for Governmental Accounting Standards Board (GASB) Statement No 34 Modified Approach. MAJOR DEPARTMENT STRATEGIES FOR FISCAL YEAR 2008/2009 Work with the engineering and development community to continue to update City Construction Specifications and Standards guidelines. Inventory the City s stormwater drainage system and prepare for the regulatory changes in (Policy Principal 4.0 D / Priority Area L) Begin engineering capital improvements required by 2006 Annexation Plan. Work with Transportation Services, as well as, Electric to acquire traffic signals, ensuring fiber resources are available to accomplish plan. (Policy Principal 3.0 A / Priority Area L) 116

16 07/08 ORIGINAL BUDGET 07/08 FINAL / SYSTEMS ENGINEERING 06/07 08/09 ADOPTED Systems Engineering Manager CIP Field Supervisor CIP Field Inspector Utility Systems Information Manager Systems Engineering Associate Transportation Engineer Electrical Engineer Project Manager GIS/GPS TOTAL /10 PROPOSED WORKLOAD MEASURES 1. Capital Improvement Projects: # of projects Project budget $14,161,375 $13,683,500 $9,880,000 $15,875,548 $22,077,000 Construction costs $13,537,187 $12,763,500 $8,398,000 $13,804,800 $19,197, GTEC Projects # of projects Project budgets $12,538,833 $12,538,833 $11,000,000 $15,830,490 $725, Development Projects: # of projects Easement/Right-of-Way: Acquisitions/research PERFORMANCE MEASURES 1. % CIP projects design complete 100% 40% 50% 50% 50% 2. % CIP projects under construction 100% 100% 50% 50% 50% 3. % CIP Projects within budget 100% 100% 100% 100% 100% DEPARTMENTAL BUDGET: JOINT SERVICES FUND 07/08 09/10 06/07 07/08 08/09 ESTIMATED BUDGET ADOPTED BASE 620, , ,219 Personnel 851, , , , ,761 Operations 191, ,922 25,000 52,000 27,000 Capital 25, , , ,980 1,068,250 1,044,956 MAJOR BUDGET CHANGES/ISSUES: Engineering functions have been centralized in 2008/09 with the transfer of both the Electrical and Transportation Engineer positions. 117

17 Water Services Administration DEPARTMENT DESCRIPTION The Water Services Administration is responsible for the overall management, and support of Water Distribution Operations, Wastewater Collection Operations, Irrigation Operations, Water Treatment Plant Operations, and Wastewater Treatment Plant Operations. Department activities include strategic planning and management for the water services utility, including contract negotiation and management for utility contracts, utility cost sharing contracts, system water contracts, and regional utility contracts. Additional activities include utility budgeting, capital improvement planning, and project management. MAJOR DEPARTMENT GOALS Maintain an adequate supply of water to allow for future growth of the community. Maintain or exceed Environmental Protection Agency (EPA) and Texas Commission on Environmental Quality (TCEQ) standards for water service (pressure, flow, and water quality). Operate and maintain the system in a cost efficient manner to provide for the lowest possible service rates for our customers. Expand the system to provide water service throughout our franchise area. Expand the wastewater system to provide service and minimize the proliferation of septic systems. Expand the reuse irrigation system to reduce the dependence on potable water for irrigation. MAJOR DEPARTMENT ACCOMPLISHMENTS FOR FISCAL YEAR 2007/2008 Issued Request for Proposal (RFP) for the continued operation of the Water and Wastewater treatment plants by qualified contract operators. Negotiated Utility Cost Sharing agreement revision with Somerset for timing and construction of the Northlands Wastewater Treatment Plant (WWTP). Negotiated Development Agreement with Madison Tract for the provision of wastewater service. Negotiated Wastewater System Operations and Maintenance agreement with Parkside Municipal Utility District. Incorporated water main upgrades with street projects to improve service and minimize damage to new streets. Updated the Water Services Qualifications manual to refine training requirements for staff advancement. Implemented the Water Conservation Plan elements to reduce per capita usage. Implemented in-house training capability for license upgrade and renewal. MAJOR DEPARTMENT STRATEGIES FOR FISCAL YEAR 2008/2009 Negotiate franchise agreements with neighboring utilities operating within the city limits. Negotiate Operations and Maintenance agreements with Water and Wastewater Plant contract operators. Implement regional wastewater plan through negotiation of a wholesale wastewater treatment agreement with Brazos River Authority (BRA). Implement the development of an Industrial Pretreatment Program. (Policy Principal 4.0 G / Priority Area I) Revise the Water and Wastewater Master Plan and review Impact Fees. Work with Finance to develop and implement a service agreement for reading and billing mutual water customers. (Policy Principal 4.0 C / Priority Area D) 118

18 07/08 ORIGINAL BUDGET 07/08 FINAL / WATER SERVICES ADMINISTRATION 06/07 08/09 ADOPTED Water Services Director Water Services Operations Manager Water Services Project Coordinator TOTAL (FT/PT) /10 PROPOSED WORKLOAD MEASURES 1. Water Customers 17,881 18,847 19,500 19,750 20, Water Production (MG) 4,500 3,767 4,500 4,500 4, Wastewater Customers 15,782 16,672 17,250 17,750 18, Wastewater Treatment (MG) 1,077 1,558 1,450 1,300 1, Water Services Employees PERFORMANCE MEASURES 1. Surface Water Utilization (%) 23% 18% 21% 21% 22% 2. Water Plant Peak CF (%) 93% 71% 80% 85% 85% 3. Wastewater Plant CF (%) 51% 61% 57% 57% 62% 4. TCEQ Violations Employee Turnover Rate (%) 13% 12% 0% 10% 10% DEPARTMENTAL BUDGET: WATER SERVICES FUND 07/08 09/10 06/07 07/08 08/09 ESTIMATED BUDGET ADOPTED BASE Personnel 285, ,272 4,559, , ,096 Operations 6,915,236 6,811,461 2,166,717 6,251,605 6,397,353 Capital 6,726,143 6,532,183 6,678,449 7,200,949 7,097,

19 Water Services - Wastewater DEPARTMENT DESCRIPTION The Wastewater Department is responsible for the operation and maintenance of infrastructure that provides wastewater for over 17,750 customers. Wastewater infrastructure includes 5 treatment plants (San Gabriel, Dove Springs, Pecan Branch, Cimarron Hills, and Berry Creek) totaling 7 MGD of capacity, 31 pumping stations, 5,100 manholes, and 290 miles of wastewater collection mains. Department activities are regulated by the Texas Commission on Environmental Quality (TCEQ) and the Environmental Protection Agency (EPA). Department activities include: periodic operational checks and preventive maintenance at pumping facilities, jet cleaning and camera inspection of collection mains and manholes, and acceptance of new facilities constructed by developers, repair and preventive maintenance of collection mains, and troubleshooting and repair of system blockages. The operation and maintenance of treatment facilities is performed under a fiveyear contract that will begin in October MAJOR DEPARTMENT GOALS Maintain or exceed all regulatory standards for wastewater service (discharge limits, system integrity). Operate and maintain the system in a cost efficient manner to provide for the lowest possible service rates for our customers. MAJOR DEPARTMENT ACCOMPLISHMENTS FOR FISCAL YEAR 2007/2008 Incorporated wastewater main repairs with street projects to improve service and minimize damage to new streets. Updated the Water Services Qualifications manual to refine training requirements for staff advancement. Implemented a standardized procedure format and documented several tasks. Implemented a collection line cleaning program to coincide with Edwards Aquifer Recharge Zone (EARZ) testing. Completed repairs on all system flaws identified in the EARZ testing program. Conducted FY07/08 EARZ testing on 472 manholes and 145,000 ft of collection main. Expanded EARZ testing program to include camera inspection of 29,000 ft of collection main. MAJOR DEPARTMENT STRATEGIES FOR FISCAL YEAR 2008/2009 Implement Year 7 (of 8 year plan) of testing for EARZ requirements, and complete repairs identified in year 6 of testing. 120

20 07/08 ORIGINAL BUDGET 07/08 FINAL / WATER SERVICES - WASTEWATER 06/07 08/09 ADOPTED Water Services Supervisor Water Services Team Leader Operations Specialist Water Services Operator Water Services Technician Water Services Apprentice TOTAL (FT/PT) /10 PROPOSED WORKLOAD MEASURES 1. Wastewater service customers 15,782 16,672 17,250 17,750 18, Wastewater treated (MG) 1,077 1,558 1,450 1,300 1, Work orders , ,000 PERFORMANCE MEASURES 1. Average work order backlog Unauthorized discharges DEPARTMENTAL BUDGET: WATER SERVICES FUND 07/08 09/10 06/07 07/08 08/09 ESTIMATED BUDGET ADOPTED BASE 713, , ,823 Personnel 753, , , , ,748 Operations 889, , ,515 60,500 60,500 Capital 50,000 50,000 1,410,288 1,573,640 1,658,071 Subtotal - Operations 1,692,746 1,745,667 1,805,338 1,961,625 2,097,125 Plant 2,289,601 2,289,601 3,215,627 3,535,265 3,755,196 3,982,347 4,035,

21 Water Services - Water DEPARTMENT DESCRIPTION The Water department is responsible for the operation and maintenance of infrastructure that provides potable water for over 19,750 customers. Water infrastructure includes 4 treatment plants with associated intake structures and wells (Lake Georgetown, San Gabriel Park, Southside, and Berry Creek) totaling 27.5 MGD of capacity, 12 storage tanks with a total storage capacity of 13.4 MG, 8 water pumping stations, 360 miles of water distribution piping including valves, 2,600 fire hydrants, and 19,750 meters. Department activities are regulated by the Texas Commission on Environmental Quality (TCEQ) and the Environmental Protection Agency (EPA). Department activities include: periodic operational checks and preventive maintenance at pumping facilities, inspection and acceptance of new facilities constructed by developers, repair and preventive maintenance of piping and valves, testing and maintenance of system metering, and routine sampling of water for proper process controls. The operation and maintenance of treatment facilities is performed under a five-year contract that will begin in October MAJOR DEPARTMENT GOALS Maintain or exceed EPA and TCEQ standards for water service (pressure, flow, and water quality). Operate and maintain the system in a cost efficient manner to provide for the lowest possible service rates for our customers. MAJOR DEPARTMENT ACCOMPLISHMENTS FOR FISCAL YEAR 2007/2008 Commenced operation of the new Rabbit Hill Pump Station. Incorporated water main upgrades with street projects to improve service and minimize damage to new streets. Updated the Water Services Qualifications manual to refine training requirements for staff advancement. Implemented a standardized procedure format and created procedures for essential activities. Continued organizational changes to make field operations more efficient without increasing staffing. Implemented the valve maintenance program. Implemented in-house leak detection program. Implemented in-house water quality testing program. MAJOR DEPARTMENT STRATEGIES FOR FISCAL YEAR 2008/2009 Upgrade license requirements for department personnel. Implement integrated Edwards Aquifer Recharge Zone (EARZ), sewer cleaning, valve maintenance, and water leak detection program. Replace and automate obsolete water meters to improve billing efficiency. 122

22 07/08 ORIGINAL BUDGET 07/08 FINAL / WATER SERVICES WATER 06/07 08/09 ADOPTED Water Services Supervisor Water Services Team Leader Water Services Technician Water Services Apprentice TOTAL (FT/PT) /10 PROPOSED WORKLOAD MEASURES 1. Water service customers 17,881 18,847 19,500 19,750 20, Annual production (MG) 4,500 3,767 4,500 4,500 4, Work orders completed 2,102 1,983 2,350 1,200 1,500 PERFORMANCE MEASURES 1. Maintenance work order backlog 35 days 46 days 30 days 30 days 30 days 2. Annual water loss (%) 18% 14.7% 15% 15% 14% DEPARTMENTAL BUDGET: WATER SERVICES FUND 07/08 09/10 06/07 07/08 08/09 ESTIMATED BUDGET ADOPTED BASE 759, , ,038 Personnel 844, ,000 1,093,576 1,090, ,863 Operations 922, , , , ,000 Capital 300, ,000 2,137,721 2,071,465 1,909,901 Subtotal - Operations 2,066,741 2,095,415 1,694,451 1,917,000 2,099,500 Plant 2,250,900 2,303,400 3,832,172 3,988,465 4,009,401 4,317,641 4,398,

23 Water Services Reuse Irrigation DEPARTMENT DESCRIPTION The Reuse/Irrigation Department is responsible for the operation and maintenance of infrastructure that treats and distributes reuse irrigation water to five major irrigation customers. Reuse Irrigation infrastructure includes 3 storage tanks with a total capacity of 2.3 MG, 11 miles of piping and valves, and 3 major pumping stations. Department activities are regulated by the Texas Commission on Environmental Quality (TCEQ) and the Environmental Protection Agency (EPA). Department activities include: periodic operational checks and preventive maintenance at pumping facilities, inspection and acceptance of new facilities, repair and preventive maintenance of piping and valves, testing and maintenance of metering, and routine sampling of water for proper process controls. MAJOR DEPARTMENT GOALS Maintain or exceed TCEQ standards for reuse irrigation service (water quality). Operate and maintain the system in a cost efficient manner to provide for the lowest possible service rates for our customers. MAJOR DEPARTMENT ACCOMPLISHMENTS FOR FISCAL YEAR 2007/2008 Commenced construction of the reuse irrigation line from the Pecan Branch Wastewater Treatment Plant (WWTP) to the Airport irrigation pump station to provide reuse water to the station for use at Sun City. Commenced construction of the reuse system upgrades at the San Gabriel Wastewater Treatment Plant to enhance system operations. MAJOR DEPARTMENT STRATEGIES FOR FISCAL YEAR 2008/2009 Complete construction of the reuse irrigation line from the Pecan Branch Wastewater Treatment Plant to the Airport Irrigation pump station to provide reuse water to the station for use at Sun City. Complete construction of the reuse system upgrades at the San Gabriel Wastewater Treatment Plant to enhance system operations. 124

24 WORKLOAD MEASURES 1. Annual Production (MG) PERFORMANCE MEASURES 1. Water Supply Conserved (acre-ft) DEPARTMENTAL BUDGET: WATER SERVICES FUND 07/08 09/10 06/07 07/08 08/09 ESTIMATED BUDGET ADOPTED BASE 236, , ,068 Operating 228, , , , , , ,