ANSI/AWWA G480 Water Conservation Program Operation & Management Standard

Transcription

1 ANSI/AWWA G480 Water Conservation Program Operation & Management Standard July 9, 2014 AWE 1

2 Welcome to the Webinar! Webinar will be 60 minutes in length with time for questions. Audio is through your telephone or computer microphone & speakers. The webinar phone line will be muted during the presentation because we are recording. Questions can be typed in throughout the webinar and will be answered at the end by the speakers. Webinar Speakers Mary Ann Dickinson Alliance for Water Efficiency Peter Mayer, WaterDM Diana Pape, ICF International Brian Skeens, CH2M HILL AWE 2

3 Purpose of the Webinar To familiarize you with the provisions of the AWWA/ANSI G 480 Water Conservation Program Operation and Management Standard. To show you how to comply with it. l.aspx?productid= To outline AWE s help. What is the Water Conservation Program Operation and Management Standard? Developed by an AWWA Standards Committee, including members of the Water Conservation Division. Voluntary, utility management standard. Utilities or communities can choose to adopt it or not. Once adopted, there is no governance structure or enforcement beyond what the entity itself chooses to establish. ANSI/AWWA G AWE 3

4 AWWA G Series Standards Intended to improve a utility s overall operations and service. Establishes formal management and operations guidelines. These guidelines are appropriate practices, procedures and behaviors whose implementation will promote effective and efficient utility operations. Why Use a Conservation Standard? Establishes consistent expectations of the conservation program. Assures rate payers, regulators, and decision makers conservation program meets established qualifications. Offers a benchmark for new programs. Provides basis for evaluating adequacy of program design and deliverables. Offers a level playing field for program development. May assist utilities in establishing compliance with conservation program mandates. AWE 4

5 Key Elements of the G Top Level Organizational Functions Staff, planning, education, ordinances 2. Internal Utility Actions and Requirements Metering, rate structure, billing practices, specific program measures 3. External Policy Requirements Codes and standards 4. Wholesale Agency Requirements Staff for Conservation Initiatives Dedicated water conservation coordinator responsible for planning and implementing. Minimally, a person designated as primary contact for water conservation inquiries. AWE 5

6 Defining the Position Position Purpose Essential Functions Knowledge and Skills Required Experience Education Position Purpose City of Dallas Plans and organizes moderately complex interrelated projects and programs in one or more operational areas; and Develops, collects, reviews and implements operational and program statistics to assess effectiveness; monitors compliance with established criteria to ensure the division complies with applicable rules and regulations. City of Tempe To actively support and uphold the City s stated mission and values. To perform a variety of duties involved in the implementation of the City of Tempe's water conservation programs; and to coordinate activities related to water conservation including plumbing and landscape rebates, distribution of retrofit kits, enforcement of ordinances and implementation of xeriscape classes, school programs and other related programs. AWE 6

7 Essential Functions of Position Program Design and Implementation Implement effective education and outreach programs and services to the community. Develop public information material to promote current, on going and upcoming events. Assist in the planning and implementation of water conservation programs for City facilities. Specific Program Components Participate in the planning and implementation of multifamily residential water conservation program; assist in the implementation of the Industrial Conservation Program. Review plumbing and landscape rebate applications. Organize and schedule xeriscape classes; assist with the public viewing of the Xeriscape Demonstration Garden. Coordinate the distribution of plumbing retrofit kits; organize class presentations for Kindergarten through sixth grades; make presentations on water conservation to civic groups. Stakeholder Engagement Coordinate with other city departments, private and non profit organizations, associations, volunteers, and citizen groups. Coordinate and promote strategic partnerships between local, regional, state or federal governments in order to provide coordinated and comprehensive service delivery Monitoring and Enforcement Maintain water use data and statistics; provide information and reports as required. Monitor and enforce Water Conservation Ordinances; review landscape and construction plans to ensure consistency and compliance with Federal, State and local regulations. Water Conservation Planning Develop a water conservation plan that sets goals, and identifies cost effective programs to meet the goals. 10 step process, including water use profile. Implement, monitor, and report progress toward goals. AWE 7

8 Domestic + Irrigation Domestic Irrigation /2001 4/2001 7/ /2001 1/2002 4/2002 7/ /2002 1/2003 4/2003 7/ /2003 1/2004 4/2004 7/ /2004 1/2005 4/2005 7/ /2005 Irrigation Demand (mgd) Water Conservation Planning Tools available: Handbook of Water Use and Conservation, First Edition by Amy Vickers (WaterPlow Press, 2001) Water Conservation Programs: A Planning Manual, M52 by AWWA (2006) AWE Conservation Tracking Tool, Version 2 AWE 8

9 Integrated Resources Planning Incorporate water conservation as part of long term water resource planning. The cheapest source of supply is the one we already have so make the most of it through water conservation. Public Information and Education Consumer messages should be customized to the conservation goals of the utility. Program should raise public awareness and foster a culture of conservation and behavior change Components of the program should include: Effectively communicating the value of water Information on methods and opportunities for reducing consumption Delivery of consistent and persistent messages AWE 9

10 Public Information and Education Pre packaged programs can be used as appropriate. Numerous information and education programs are available (AWWA, Water Use It Wisely, Water IQ, Learning to be Water Wise, Save Our Water, Project WET, and AWE to name a few). Water Rate Structures Utilities shall use a non promotional water rate that provides the financial incentive for customer to conserve. AWE 10

11 Water Rate Structures Examples of non promotional rate structures: Inclining tier rates Marginal cost pricing Seasonal rates Water budget based rates (all as defined in AWWA M52) Billing Practices Minimum requirements for G480 compliance Minimum billing frequency bimonthly, monthly is optimal. Bill shall be understandable with water use clearly defined in gallons or liters (or conversion factor). Units of consumption clearly labeled. AWE 11

12 Landscape Efficiency Program Utilities shall establish a program to improve and maintain water efficient landscape and irrigation. Landscape Efficiency Program The landscape efficiency program should include any or all of the following: Design, installation, and maintenance practices. Irrigation scheduling. Landscape water budgets. AWE 12

13 System Efficiency: Water Audit & Pressure Management Follow IWA/AWWA best practice methodology. Perform Annual Water Audits with free software. Identify activities to reduce water losses. Water Loss Control Activities Real Loss Reduction Activities include: Active Leak Detection and repair. Pressure Management. System rehabilitation through asset management. AWE 13

14 WaterRF 4372 Effective Organization and Component Analysis of Water Utility Leakage Data Water Audit: Water & Wastewater Authority of Wilson County, TN, USA, 2011 MAIN MENU Macros must be enabled to properly use the WaterRF 4372 Component Analysis Modeling Software Complete set of instuctions for the WaterRF Component Analysis Modeling Instructions Software Start Page Enter the audit period and select reporting units 7/25/2013 Summary AWWA Water Balance Summary of the water audit performance indicators and the results of the Real Losses Component Analysis Select your desired water loss performance indicator to be displayed in Performance Indicators comparison to a North American water utility data set Real Loss Components Carry out a Real Losses Component Analysis using this sheet RL Components Chart Break Frequency A-L-R Times Economic Intervention Pressure Management Glossary License Enter the required data from the AWWA WLCC Free Water Audit Software: Reporting Sheet to populate the Water Audit A chart summarizing the results in the Real Loss Component Analysis Comparison of your utility's mains and service line break frequencies against industry averages and targets Use this sheet to evaluate if a reduction in location and repair times for reported and unreported leaks would provide an opportunity to reduce real losses Use this sheet to establish a preliminary schedule for proactive leak detection surveys Use this sheet to evaluate if pressure management and a reduction in average system pressure provides an opportunity to reduce real losses cost effectively Glossary of all terms used in the WaterRF 4372 Component Analysis Model License 2013 Water Research Foundation. ALL RIGHTS RESERVED. G480 Standard Webinar 7/9/2014 Water Loss Control Activities Apparent Loss Reduction Activities include: Meter testing and replacement. Data transfer and billing system auditing. System Efficiency Water Audits and Loss Control Programs (3 rd Ed), M36 by AWWA (2009) AWWA Free Water Audit Software WaterRF Component Analysis Tool (4372a) and webinar AWE 14

15 External Policies & Water Waste Ordinance The utility shall: Encourage adoption of water efficient codes and standards (where feasible). Promote water efficient products and services (i.e. WaterSense). Maintain an enforceable water waste ordinance (typically only implemented during drought). Documentation and Reporting Minimum documentation required: Job description that incorporates water conservation Water conservation plan Water resource plan Water waste ordinance Rate schedule AWWA Water audit Water loss plan and tracking Building code or development standard Check your eligibility on the Requirements Checklist AWE 15

16 Documentation and Reporting AWE will provide assistance to its members: Help review your checklists (a detailed checklist for the G480 standard is posted at Conservation Standard.aspx) Review your documentation of compliance. Post online member utilities that are complying with the standard. AWE 16

17 In Closing.. Got any questions? Type them in! A PDF of the presentation as well as the recorded webinar will be posted online at Download the G480 standard at id= Thank You for Attending the Webinar! AWE 17

18 Additional Information on Conservation Coordinator Position Extra Slides Essential Functions of Position (City of Dallas, TX) Implements effective education and outreach programs and services to the community. Solicits and prepares grants/funding applications. Coordinates with other city departments, private and non profit organizations, associations, volunteers, and citizen groups. Develops public information material to promote current, on going and upcoming events. Coordinates and promotes strategic partnerships between local, regional, state or federal governments in order to provide coordinated and comprehensive service delivery. AWE 18

19 Essential Functions City of Tempe Assist in the planning and implementation of water conservation programs for City facilities; participate in the planning and implementation of multifamily residential water conservation program; assist in the implementation of the Industrial Conservation Program. Monitor and enforce Water Conservation Ordinances; review landscape and construction plans to ensure consistency and compliance with Federal, State and local regulations; review plumbing and landscape rebate applications. Organize and schedule xeriscape classes; assist with the public viewing of the Xeriscape Demonstration Garden. Coordinate the distribution of plumbing retrofit kits; organize and schedule class presentations for Kindergarten through sixth grades; make presentations on water conservation to civic groups. Maintain water use data and statistics; provide information and reports as required. Knowledge and Skills Required City of Dallas, TX Knowledge of customer service techniques to resolve problems and issues. Ability to plan and organize operations and events to meet assigned goals. Ability to develop operational procedures, work schedules, and presentations. Ability to analyze operational and program statistics to assess effectiveness. Ability to establish and maintain an effective working relationship with all levels of management, city officials, vendors, other government agencies, other employees and the general public. Ability to communicate effectively both orally and in writing with a wide variety of people. Other abilities and skills as specified for the individual coordinator position. AWE 19

20 Education and Experience Requirements Scenario 1: Defined separately Experience: Three years of experience in water use and water conservation programs, including production of public awareness educational materials. Education: Equivalent to completion of a Bachelor s degree with major course work in water conservation, earth sciences, natural resources, or degree related to the core functions of this position. Scenario 2: Defined in aggregate Education/Major Required: Minimum Master's in Environmental Science, Resource Management, Environmental Policy or Administration with 10 years total experience. AWE 20