Sample Company. Bringing Best Practices, Engagement Programs, and Outstanding Results to HR Departments. New Hire Surveys: *Dates.

Transcription

1 Bringing Best Practices, Engagement Programs, and Outstanding Results to HR Departments Sample Company New Hire Surveys: *Dates 53 Employees 44 Responses Response Rate McLean & Company 1

2 Interpreting the Results McLean & Company uses a standardized 6-point scale for data collection; respondents indicate their level of agreement to a statement by selecting one of the six points on each scale. The 6-point scale forces respondents to answer on one side of the scale or the other, providing the richness of data required to calculate true performance in each onboarding category. Performance is displayed as a top box score (% of respondents that selected the 5 th or 6 th statement). Example Statement: Answer: 1 = Strongly Disagree 2 = Disagree 3 = Somewhat Disagree 4 = Somewhat Agree 5 = Agree = Strongly Agree Bottom Box Results are color-coded according to top box scores: > 70% -- High performing area 50%-69% -- Moderate concern Top Box Example Top-Box Graph: < 50% -- Serious concern Benchmark / Trending McLean & Company 2

3 Candidate Experience Recruiting Learned About Position Select one answer Employee referral 34% External reference 27% Head hunter 17% Job fair Job posting site Organization website Social media High school/university/college career center Other: (Please specify) 3% 3% 3% 2% 11% 0% 10% 20% 30% 40% McLean & Company 3

4 Candidate Experience Recruiting Primary Reasons Applied Select top three reasons Primary Reasons Accepted Select top three reasons Benefits 56% Benefits 56% Career opportunities 56% Career opportunities 56% Compensation Compensation Culture Culture Development opportunities Employee referral 22% Development opportunities Employee referral 22% Location 22% Location 22% Nature of the job 11% Nature of the job 11% Relevant to education 11% Relevant to education Reputation of 0% Reputation of 0% organization organization Social media reviews 0% Social media reviews 0% 11% 0% 10% 20% 30% 40% 50% 60% 0% 10% 20% 30% 40% 50% 60% McLean & Company 4

5 Candidate Experience Recruiting Compensation Comparison Compensation is specified as Total Compensation Base Pay, Benefits, Bonuses, etc. Select one answer Position Level Comparison Select one answer I received a pay increase 56% I have taken a promotion 56% I am getting the same pay 56% I have made a lateral move 56% I am taking a pay decrease I have taken a demotion N/A Not applicable. N/A Not applicable. 0% 10% 20% 30% 40% 50% 60% 0% 10% 20% 30% 40% 50% 60% McLean & Company 5

6 Candidate Experience Hiring I was informed of the steps in the hiring process 100% I felt well informed of my status throughout the hiring process 93% 59% My interviewers conducted themselves professionally My interviewers made me feel excited to work at this organization The tests conducted during the hiring process were relevant to my job 88% 87% 82% 61% 68% 66% I had a good idea of what it was like to work at this organization at the end of the hiring process 63% 55% Looking back, the description of the role provided to me as part of the hiring process accurately reflected my actual duties and responsibilities 59% 72% 0% 20% 40% 60% 80% 100% < 50% 50% to 70% >70% Benchmark The length of time between application and time of hire was: 5% 55% 41% 40% Too short Just right Too long McLean & Company 6

7 Acclimatization I felt that the organization was well prepared for my first day on the job 66% I felt that the organization had a very friendly atmosphere 75% My manager effectively communicated how my role fits into the mission and vision of the organization 54% My manager invested time to get to know me as a person 75% 74% I knew who to ask to obtain information that I didn t have 75% 49% My manager was very helpful in getting me familiarized with the organization 67% 55% 0% 20% 40% 60% 80% 100% < 50% 50% to 70% >70% Benchmark McLean & Company 7

8 Training and Development I was provided with information about what would be involved in my training prior to starting the job 75% 46% Information presented to me was delivered in appropriate amounts 64% 45% The training included an appropriate amount of hands-on learning 58% 51% The training was effective in transitioning me into my new role 50% 51% Overall, the training process was effective in getting me accustomed to my new role 42% 42% 0% 20% 40% 60% 80% 100% < 50% 50% to 70% >70% Benchmark McLean & Company 8

9 Defining Performance Expectations I have a clear understanding of how my performance would be measured in my role 71% 40% My manager helped me develop short-term goals related to my performance criteria 65% 43% I received useful feedback on my work regularly 60% 46% I received support to help me attain my short-term goals 59% 45% I have had discussions with my manager about my long-term goals 47% 39% 0% 20% 40% 60% 80% 100% < 50% 50% to 70% >70% Benchmark McLean & Company 9

10 Leadership Index How likely would you be to recommend this organization to a qualified friend or family member as a great place to work? McLean & Company 10

11 New Hire Engagement Overall Engagement Sample Company s ratio of engaged to disengaged is equal to 1.1: % 11% 90% 80% 70% 60% 43% 50% 40% 30% 20% 10% 0% 40% 6% Overall Engagement Disengaged Indifferent Almost Engaged Engaged The average ratio of engaged to disengaged new hires is 6.1:1 The average ratio of engaged to disengaged employees is 2.5:1 McLean & Company 11

12 New Hire Engagement Satisfaction I regularly talk about my job in a positive light with family and friends 89% 66% I am very committed to this organization 89% 65% Taking everything into account, I like working at this organization 68% Taking everything into account, I like my job 65% 0% 20% 40% 60% 80% 100% < 50% 50% to 70% >70% Benchmark McLean & Company 12

13 New Hire Engagement Feelings of Energy and Purpose I am part of a team working towards a shared goal 94% 72% I am very proud of the product/service the organization produces 89% 69% My contributions are very important to the success of the organization 85% 69% I often look forward to coming to work 77% My contributions are very important to the success of my team/department I am very proud of the work I do 80% 71% 0% 20% 40% 60% 80% 100% < 50% 50% to 70% >70% Benchmark McLean & Company 13

14 New Hire Engagement Demonstrated Engagement Since I started, I have made recommendations for organizational improvements 68% 62% I regularly choose to put in extra hours to improve my results 65% 77% I regularly offer to help my colleagues at work 60% 54% I regularly accomplish more than what's expected in my role 43% 62% 0% 20% 40% 60% 80% 100% < 50% 50% to 70% >70% Benchmark McLean & Company 14

15 Top 10 Scoring Questions My interviewers conducted themselves very professionally 100% I believe the tests conducted during the recruitment process were very relevant to my job There were consistent communications checkpoints throughout the hiring process Overall, the recruitment process at this organization was very well carried out My manager effectively communicated how my role fits the mission and vision of the organization 93% 88% 87% 61% 59% 68% 66% I f elt welcomed by my team during my first week on the job 75% My experience with the orientation process was in line with the expectations I formed during the hiring process My experience with the hiring process was in line with the expectations I f ormed early in the process 82% 54% 66% I was inf ormed of the steps in the hiring process 81% 61% A colleague was very helpful in getting me familiarized with the organization 75% 74% 0% 20% 40% 60% 80% 100% 120% McLean & Company 15

16 Bottom 10 Scoring Questions I received support to help me attain my short - term goals My manager was very effective in transitioning me into my role Information presented to me was delivered in consumable amounts I had a very clear understanding of how my performance would be measured in my role 59% 58% 50% 47% 45% 51% 51% 39% I clearly understood what my job responsibilities would entail at the end of the hiring process 47% 61% In general, I know how I can advance my career at this organization My experience with training was in line with the expectations I formed during the hiring process I was informed about my career path options during the first month on the job I understood in advance what I would be doing on my first day of work I was provided with excellent training to perform my job 47% 42% 25% 43% 42% 37% 47% 41% 0% 20% 40% 60% 80% 100% 50% to 70% >70% Benchmark McLean & Company 16

17 ? McLean & Company 17