Support equality and diversity in active leisure and recreation

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1 Support equality and diversity in active leisure and recreation H/601/4485 Learner name: Learner number:

2 VTCT is the specialist awarding body for the Hairdressing, Beauty Therapy, Complementary Therapy and Sport and Active Leisure sectors, with over 45 years of experience. VTCT is an awarding body regulated by national organisations including Ofqual, SQA, DCELLS and CCEA. VTCT is a registered charity investing in education and skills but also giving to good causes in the area of facial disfigurement. Statement of unit achievement By signing this statement of unit achievement you are confirming that all learning outcomes, assessment criteria and range statements have been achieved under specified conditions and that the evidence gathered is authentic. This statement of unit achievement table must be completed prior to claiming certification. Unit code Date achieved Learner signature Assessor initials IV signature (if sampled) Assessor tracking table All assessors using this Record of Assessment book must complete this table. This is required for verification purposes. Assessor name Assessor signature Assessors initials Assessor number (optional)

3 Support equality and diversity in active leisure and recreation The aim of this unit is to develop your knowledge, understanding and practical skills required to be able to support equality and diversity within your organisation. _v5

4 NOS D214 Level 3 Credit value 2 GLH 15 Observation(s) 2 External paper(s) 0

5 Support equality and diversity in active leisure and recreation Learning outcomes On completion of this unit you will: 1. Be able to help to treat people equally and in a way that respects diversity 2. Know how to support equality and diversity in active leisure and recreation Evidence requirements other techniques such as projects, assignments and/or reflective accounts may also be appropriate. 6. Tutor/Assessor guidance You will be guided by your tutor/assessor on how to achieve learning outcomes and ranges in this unit. All outcomes and ranges must be achieved. 7. External paper There is no external paper requirement for this unit. 1. Evidence of real work activity You must produce evidence to meet all Observation outcomes and assessment criteria through your own work. 2. Simulation Simulation is not allowed in this unit. 3. Observation outcomes Competent performance of Observation outcomes must be demonstrated on at least two occasions. Assessor observations, witness testimony and products of work are likely to be the most appropriate sources of performance evidence. These observations should not be carried out on the same day. There should be sufficient time between assessments. Separating the assessment occasions by a period of at least one month is recommended. 4. Range All ranges must be competently demonstrated. 5. Knowledge outcomes There must be evidence that you possess all the knowledge and understanding listed in the Knowledge section of this unit. In most cases this can be done by your assessor questioning you orally. However, 3

6 Achieving observations and range Achieving observation outcomes Your assessor will observe your performance of practical tasks. The minimum number of observations required is indicated in the evidence requirements section of this unit. Criteria may not always naturally occur during a practical observation. In such instances you may be required to produce supplementary evidence, for example, questioning, projects or assignments may be used to demonstrate your competence in this area. Your assessor will document the criteria that have been achieved by supplementary evidence. Questioning to gather supplementary evidence can normally be carried out orally. However, oral questioning must be recorded by the assessor, in written form or by other appropriate means. Your assessor will sign off an outcome when all criteria have been competently achieved. Guidance for tutors and assessors Tutors and assessors must refer to the following documents for guidance on assessment prior to delivering this unit. *These SkillsActive documents can be downloaded at QCF Evidence Requirements and Assessment Guidance Assessment Strategy for NVQs and SVQs Additional Requirements for Qualifications that use the title NVQ within the QCF *Learning outcomes and assessment criteria in these documents may be numbered differently to VTCT ROA books. Achieving range The range section indicates what must be covered. Ranges should be practically demonstrated as part of an observation. Your assessor will document the portfolio reference once a range has been competently achieved. 4

7 Observations Outcome 1 Be able to help to treat people equally and in a way that respects diversity You can: a. Work in a way that: respects individuals beliefs, needs and preferences is inclusive through your behaviour and language helps people to take part to the best of their abilities b. Correctly deal with and report behaviour and practice that discriminate against people c. Identify and report any barriers to people getting the best from the service d. Suggest ways the organisation could remove or reduce barriers e. Give people information about complaints procedures when they need it f. Help people to use complaints procedures g. Seek advice on problems implementing equality and diversity *May be assessed by supplementary evidence. Observation 1 2 Optional Criteria questioned orally Date achieved Portfolio reference Learner signature Assessor initials 5

8 Range You must practically demonstrate that you have: Covered a minimum of 4 types of equality and diversity when treating people in terms of Portfolio reference Sex Race/culture/language Disability Religion Health Economic and social status Age Sexual orientation 6

9 Developing knowledge Achieving knowledge outcomes You will be guided by your tutor and assessor on the evidence that needs to be produced. Your knowledge and understanding will be assessed using the assessment methods listed below: Observed work Witness statements Audio-visual media Evidence of prior learning or attainment Written questions Oral questions Assignments Case studies Where possible your assessor will integrate knowledge outcomes into practical observations through oral questioning. Oral questioning must be recorded by your assessor, in written form or by other appropriate means. Some knowledge and understanding outcomes may require you to show that you know and understand how to do something. If you have practical evidence from your own work, then there is no requirement for you to be questioned again on the same topic. 7

10 Knowledge Outcome 1 Be able to help to treat people equally and in a way that respects diversity You can: Portfolio reference h. Keep up-to-date with own organisation s policies and values for equality and diversity i. Identify what own organisation s policies and values mean for own area of work 8

11 Outcome 2 Know how to support equality and diversity in active leisure and recreation You can: Portfolio reference a. Outline how to find out about current legal and organisational requirements for equality and diversity b. List the current legal requirements for equality and diversity as relevant to own work and own organisation s policies c. Outline how to identify how own organisation s policies affect own work d. List the diversity of people in the community served e. List ways in which people can be discriminated against f. List the most common barriers to people taking part in the services provided by own organisation g. Describe why it is important to give people information about the organisational approach to equality and diversity h. Outline how to work in a way that respects beliefs, needs and preferences i. Outline how to work in a way that does not discriminate j. Outline how to help people take part to the best of their ability k. Describe the importance of exploring and challenging own assumptions or those of others, about actual and potential customers l. Identify types of words and behaviour from staff and customers that are inconsistent with valuing equality and diversity 9

12 Outcome 2 (continued) Know how to support equality and diversity in active leisure and recreation You can: Portfolio reference m. Outline how to challenge words and behaviour from staff and customers that are inconsistent with valuing equality and diversity n. Outline why it is important to report concerns about discrimination o. Outline how to respond correctly to behaviour and practice that might discriminate against people p. Outline how to report behaviour and practice that might discriminate against people q. Outline own organisation s complaints procedures r. Outline why complaints procedures are important s. Outline why it is important to help customers to use complaints procedures t. Identify appropriate people to work with, in own organisation, on issues to do with equality and diversity 10