Haskayne School of Business Career Centre

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1 Resume Action Verbs Use action verbs rather than, my duties include, or I was responsible for ; the previous statements indicate your job description, but action verbs demonstrate to employers the transferrable skills you have developed that fit their job requirements. In the National Association of Colleges and Employers (NACE) Job Outlook 2010 i survey, employers identified the top five candidate skills/qualities that they look for: 1. Communication Skills 2. Analytical Skills 3. Teamwork Skills 4. Computer/Technical Skills 5. Strong Work Ethic We have also added verbs for creative, general management, organization, and research skills. For a versatile business resume, try to cover one item from every category under your work or volunteer experience. Communication Skills Addressed Debated Interviewed Reconciled Advertised Defined Involved Recruited Arbitrated Developed Joined Referred Arranged Directed Lectured Reinforced Articulated Discussed Marketed Reported Clarified Drafted Mediated Resolved Collaborated Edited Moderated Responded Communicated Elicited Negotiated Solicited Composed Enlisted Observed Spoke Condensed Explained Outlined Suggested Conferred Expressed Participated Summarized Consulted Formulated Persuaded Synthesized Contacted Incorporated Presented Translated Conveyed Influenced Promoted Trained Convinced Interacted Proposed Wrote Corresponded Interpreted Publicized

2 Analytical Skills Administered Computed Formulated Prepared Adjusted Conceptualized Gathered Programmed Allocated Conserved Identified Projected Analyzed Corrected Interpreted Qualified Answered Detected Investigated Quantified Appraised Determined Managed Reasoned Assessed Developed Measured Reconciled Audited Diagnosed Netted Reduced Balanced Estimated Observed Researched Budgeted Evaluated Organized Retrieved Calculated Examined Planned Resolved Compared Forecasted Predicted Reviewed Teamwork Skills Advocated Counselled Guided Provided Aided Demonstrated Helped Reasoned Arranged Diagnosed Influenced Recommended Assessed Educated Insured Recruited Assisted Encouraged Intervened Referred Clarified Enlisted Led Represented Coached Ensured Mediated Resolved Collaborated Evaluated Motivated Simplified Consulted Expedited Negotiated Supplied Contracted Facilitated Participated Supported Contributed Familiarized Persuaded Volunteered Cooperated Furthered Prevented

3 Computer/Technical Skills Accurate Expertise Measured Solved Assessed Extrapolated Mined Support Built Implemented Modeled Synthesized Created Installed Networked Tested Designed Inspected Optimized Upgraded Developed Interfaced Prepared Validated Diagnosed Investigated Programmed Verify Documented Lead Quantified Wrote Evaluated Managed Reviewed Work Ethic Activated Effected Instituted Rehabilitated Attained Eliminated Obtained Repaired Conducted Established Operated Researched Delivered Expanded Ordered Retrieved Demonstrated Generated Performed Reviewed Designed Implemented Piloted Saved Devised Improved Pioneered Served Dispensed Increased Produced Tended Distributed Initiated Proposed Treated Drafted Innovated Raised

4 Creative Skills Acted Customized Founded Modified Adapted Designed Illustrated Originated Began Developed Initiated Performed Combined Directed Instituted Planned Composed Displayed Integrated Revised Conceptualized Enhanced Introduced Revitalized Condensed Established Invented Shaped Created Formulated Modeled Solved General Management Skills Administered Contracted Furthered Navigated Advocated Contributed Generated Organized Aided Controlled Guided Overhauled Analyzed Cooperated Headed Oversaw Answered Counseled Hired Planned Appointed Delegated Improved Prioritized Approved Demonstrated Incorporated Prevented Arranged Diagnosed Increased Provided Assessed Directed Initiated Referred Assigned Educated Instituted Represented Attained Eliminated Insured Resolved Authorized Encouraged Intervened Simplified Chaired Ensured Led Streamlined Clarified Established Managed Supervised Coached Evaluated Mentored Terminated Collaborated Expedited Merged Consolidated Facilitated Motivated

5 Organization Skills Approved Distributed Ordered Screened Arranged Executed Organized Specified Catalogued Filed Prepared Standardized Categorized Generated Processed Submitted Charted Implemented Provided Supplied Classified Incorporated Purchased Tabulated Coded Inspected Recorded Updated Collected Logged Registered Validated Compiled Maintained Responded Verified Corrected Monitored Retrieved Corresponded Obtained Reviewed Dispatched Operated Scheduled Research Skills Analyzed Diagnosed Inspected Quoted Ascertained Discovered Interpreted Researched Clarified Evaluated Interviewed Reviewed Collected Examined Invented Searched Compared Experimented Investigated Solved Conducted Explored Inventoried Summarized Critiqued Extracted Located Surveyed Detailed Formulated Measured Tested Detected Gathered Monitored Updated Determined Identified Organized i Source: Job Outlook 2010, National Association of Colleges and Employers. About Job Outlook 2010: The Job Outlook 2010 survey was conducted from mid-august through October 9, The survey was sent to employer organizations holding NACE membership; 201 organizations, or 21.4 percent, responded.