26 & 27 March 2015 Kuala Lumpur

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1 26 & 27 March 2015 Kuala Lumpur Develop an in-depth understanding of emotional intelligence as you gain new tools to apply immediately to fuel positive change at work starting with yourself.

2 75% of careers are derailed for reasons related to emotional competencies, including inability to handle interpersonal problems; unsatisfactory team leadership during times of difficulty or conflict; or inability to adapt to change or elicit trust. Learn how to raise your emotional competence. WORKING WITH EQ "Emotional competence is the single most important personal quality that each of us must develop and access to experience a breakthrough." - Doug Lennick, VP of American Express Financial Advisors (Ameriprise) Emotional Intelligence (EQ/EI) is the science of helping people make informed choices and decisions % of the competencies that differentiate top performers are in the domain of emotional intelligence. While IQ and other factors are important, it is clear that emotional intelligence is essential to optimal performance. PROGRAMME OVERVIEW is a practical and interactive 2-day workshop designed to develop personal emotional competence to increase leadership and interpersonal effectiveness at the work place. Adopting the Self- Science methodology developed by Six Seconds, this workshop presents to its participants powerful discoveries, cutting-edge skills and knowledge that will help build new patterns at work and help break away from unproductive practices. Participants will also be guided to develop actionable and practical developmental plans. KEY LEARNING OBJECTIVES At the end of the workshop, participants will develop actionable EQ skills through: Increasing awareness of own emotions and how they are projected, as well as to be sensitive to the projections of others Recognising unconscious habits to minimise auto-pilot reactions that may result in undesired outcomes or emotional outbursts Applying practical ideas and techniques that would strengthen management of emotions for effective decision making Enhancing critical thinking skills to shape new behaviours and promote creativity when dealing with challenging situations Learning of empathic listening and communication strategies to connect effectively with others Practicing Optimism to optimise opportunities and exploring possibilities

3 LEARNING FORMAT Using a blended methodology of metrics and experiential learning, the workshop format includes lecture, individual and group exercises, audio-visual materials, discussions, interactive activities, personal reflections and action planning. Participants will discover a transformational learning experience and develop a powerful new awareness that will make a significant difference in their job performance. COURSE OVERVIEW Module 1: EQ - why it matters in driving performance What differentiates great performers from others Why EQ truly matters in personal effectiveness and success and how it can drive and sustain performance Module 2: Unleashing the Power of Six Seconds EQ Model Identify auto-pilot reactions so that personal strengths can be leveraged on and opportunities for personal improvement can be addressed Develop better decision making skills Engage the power of internal motivation to become purposeful and self-driven Build authentic relationships through increased empathy Develop trustworthiness through alignment of intentions and behaviours Module 3: Engagement through EQ How heavy stress and conflicts can derail our intended interaction with others Powerful tips and techniques for better control over impulses and reactions Recognise how personal values, beliefs and attitudes impact others Appreciate the value of optimism in raising internal motivation, drive and resilience Module 4: Going beyond Work with purpose and goals to develop focus and mindfulness for enhanced productivity Develop empathic listening and communication strategies to enrich interactions and deepen relationships WORKSHOP AND TRAINING COMMENTS A good combination of learning methods can be expected that provides useful and inspiring insights that would actually help one to grow and go beyond. Many people think EQ is part of common sense, but it s really not. This course brings you insights on a self-discovery journey that will definitely change the way you see things. EQ is essential for all executives and top management to bring the best out of any organisation. FC and Jacqueline complement each other in their training styles. It was a good combination. I gained great EQ insights from FC Law and how EQ can be used to help in people leadership. Jacqueline shared a lot of real life examples, she was easy to understand and is constantly motivating. FC and Jacqueline are passionate about EQ and they are also professional in their approach.

4 CORPORATE PROFILE THE EQ EDGE SDN BHD is a regional provider of business management consulting services and human resource developmental programmes in Asia. A result of a merger of two consulting and training companies, THE EQ EDGE was previously the Malaysian Country Office for Six Seconds, the largest EQ organisation in the world. Following a global restructuring exercise at Six Seconds, THE EQ EDGE was appointed as the Malaysian Preferred Partner of Six Seconds. We are professionals with extensive hands-on experience in business and human capital at the top level of management. While most organisations focus mainly on logical reasoning and planning processes, THE EQ EDGE specialises in combining these conventional cognitive approaches to management with people engagement strategies. SIX SECONDS EMOTIONAL INTELLIGENCE NETWORK THE EMOTIONAL INTELLIGENCE NETWORK Established in California in 1997, Six Seconds is the most extensive global provider of Emotional Intelligence training, performance development tools and educational resources. We equip leaders and individuals to perform optimally by tapping into the potential power of Emotional Intelligence through managing themselves and the people around them. Emotions drive people, and people drive performance! WORKSHOP FACILITATORS FC Law has more than 20 years of extensive leadership, sales and marketing experience in creating business and implementing business strategies to corporations of various sizes including large multinationals and local organisations. For over 15 years, FC has been active in the training, coaching and facilitation field in the various senior management positions he has held, even before he became a full time professional corporate trainer in year As a globally certified advanced practitioner of Six Seconds Emotional Intelligence EQ Model, FC is also a licenced instructor and coach for performance and psychometric tools including SEI EQ Profiling, SEI-360 and the Vital Signs suite of business tools including Organisational Vital Signs, Team Vital Signs and Leadership Vital Signs. He is also a certified international trainer of the Thiagi Interactive Training Strategies. Jacqueline Ong is a qualified lawyer and licenced company secretary turned senior corporate manager with accounting, finance and training qualifications. After practicing criminal and civil litigation law in the Malaysian Courts and serving in the legal department of a major public listed company in the early years of her career, Jacqueline moved on to a large multinational conglomerate, where she worked alongside the top tier managers around the world in areas of strategic business planning, operational management and human capital management in a wide cross-section of industries worldwide, from financial services to manufacturing and property development. As a globally certified advanced practitioner of Six Seconds Emotional Intelligence EQ Model, she is also a licenced instructor and coach for performance and psychometric tools including SEI EQ Profiling, SEI-360 and the Vital Signs suite of business tools including Organisational Vital Signs, Team Vital Signs and Leadership Vital Signs. She is an Associate Member of the Harvard Business School Alumni Club of Malaysia.

5 WORKSHOP FEES Regular : RM 1, Early Bird : RM 1, (before 28 Feb 2015) Group Discount (3 or more) : Less RM per participant Fee includes Lunch and Tea breaks Workshop Bonus : Personal EQ Profile Assessment for every participant. REGISTRATION FORM Ref: TEQE 0315 Name Position ID. Mobile No. Organisation Details Name : Address : Contact No. : Fax No. : Payment Details Please make cheque payable to: THE EQ EDGE SDN BHD Cheque No. Amount: Date: Kindly attach cheque to form. For online transfer: THE EQ EDGE SDN BHD Hong Leong Bank Berhad A/C No notification to be sent to: julielai@theeqedge.com To register, kindly fax this form to or scan and to julielai@theeqedge.com For enquiries please contact us at No.110, 1st Floor, Jalan SS14/1, Subang Jaya, Selangor, Malaysia